How to Avoid Common P2P Scams: A Guide for MEXC Users
<div><h3>What is P2P Trading?</h3><div>P2P trading on MEXC lets you buy and sell cryptocurrencies directly with others. While P2P trading offers users convenience and greater control over their trades, the potential risk of scams is still present. To mitigate this risk, MEXC uses an escrow service that holds users' crypto securely until both sides fulfill their end of the trade. However, it's important to remain vigilant, as scammers may still exploit potential vulnerabilities if proper precautions aren't taken.</div><p> </p><h3>Escrow: Your Safety Net</h3><div>MEXC's escrow service is an essential tool for safeguarding your crypto. Once a trade begins, the crypto you're selling is locked in escrow until payment is confirmed. Only then will it be released. It's crucial to always verify that the fiat transaction is fully complete before releasing your funds.</div><p> </p><h3>Staying Alert: The Best Defense Against Scams</h3><div>While the escrow system adds a layer of protection, it's important to remain vigilant, as there are still bad actors attempting to exploit users. Always ensure that each step of the process is properly verified. If something seems off, trust your instincts and proceed with caution.</div><p> </p><h3>Common P2P Scams and How to Avoid Them</h3><h4><strong>1. Fake Receipts and Escrow Transaction Scams</strong></h4><div>This scam can be particularly deceptive. Scammers may send fake screenshots or forged receipts to make it appear as if they've already made payment. They may even pressure you to release your crypto, falsely claiming that the escrow system will only verify the transaction after you do so.</div><div><strong>Example:</strong> You receive (a screenshot of) what seems like proof of payment, or the scammer insists that the escrow system will only confirm payment once the crypto is released; however, no funds have actually been transferred.</div><div><strong>How to Avoid It:</strong> Always verify the transaction by checking your bank or wallet to confirm that the funds have been received before releasing any crypto. Never let someone rush you. Take the time you need to ensure the payment is genuine. If anything feels suspicious, walk away from the trade and reach out to MEXC Customer Service for assistance.</div><div> </div><h4><strong>2. MEXC Impersonation Scams</strong></h4><div>Scammers may attempt to impersonate MEXC Customer Service agents, pressuring you to release your crypto immediately under the threat of account suspension or freezing. They may also request sensitive information, such as your email address, to send phishing emails that appear to be official notices from MEXC.</div><div><strong>Example:</strong> You receive a message from someone claiming to be a MEXC representative, telling you to release your crypto to your account to avoid it being frozen. Additionally, you may receive an email that appears legitimate but is designed to trap you.</div><div><strong>How to Avoid It:</strong> Always verify the identity of the person you're talking to, especially anyone claiming to be from MEXC. MEXC Customer Service will never ask you to release funds or share sensitive information. Carefully check the contact details, and avoid responding to unsolicited messages. To further safeguard your account, set up an anti-phishing code in your account settings to identify real emails from MEXC.</div><div> </div><h4><strong>3. Triangle Scams</strong></h4><div>In a triangle scam, two scammers target the same seller by placing identical orders for the same amount of crypto, usually simultaneously. The goal is to create confusion and make the seller believe both buyers are legitimate. However, only one payment is made between the two scammers. They work together, each pressuring the seller to release the crypto without verifying the payment, hoping the seller will act too quickly.</div><div><strong>Example:</strong> A seller receives orders from two buyers who seem urgent and trustworthy. The scammers work together, each trying to pressure the seller to release the crypto. The seller might receive a payment for one order and release the crypto for that transaction, without confirming the details of the sender. Afterward, the second buyer presents a legitimate receipt, forcing the seller to release the second order, leaving the seller without crypto or payment for the second transaction.</div><div><strong>How to Avoid It:</strong> Take your time and avoid rushing into releasing crypto. If you're dealing with two buyers who seem overly eager or insistent, this should raise a red flag. Always request payment receipts from both buyers and ensure the sender's name matches their MEXC account. Verify that each order is separate, and if anything feels suspicious, trust your instincts. Never skip verification steps, even if the buyers seem urgent.</div><div> </div><h4><strong>4. Chargeback Scams</strong></h4><div>Chargeback scams occur when a buyer attempts to reverse the payment after you've already released the crypto. They may claim that the payment was unauthorized or that the transaction was fraudulent, leaving you without the crypto and the payment.</div><div><strong>Example:</strong> After receiving a payment and releasing the crypto, the buyer later files a chargeback, claiming they never made the payment. The bank reverses the transaction, and you are left with no crypto and no payment.</div><div><strong>How to Avoid It:</strong> To prevent chargeback scams, always ensure you're accepting payments through methods that are non-reversible, such as bank transfers or other chargeback-free payment methods. Using credit cards or similar methods increases the risk of chargebacks. Additionally, verify that the buyer's name matches the one on their MEXC account. Any discrepancies should raise suspicion. Avoid accepting payments from third parties, as this complicates verifying the legitimacy of the transaction. If anything seems suspicious, gather evidence and immediately contact MEXC Customer Service to report the issue.</div><div> </div><p> </p><h4><strong>5. Fake SMS Scams</strong></h4><div>Scammers may send SMS messages that appear to be alerts from your bank or wallet app, claiming you've received a payment. These messages may even include a link to a fake site that prompts you to enter login details or release funds.</div><div><strong>Example:</strong> You receive a text saying, "You've received a payment!" with a link to confirm it. The link leads to a fraudulent site that steals your login credentials when you enter them.</div><div><strong>How to Avoid It:</strong> Never fully trust and rely solely on SMS notifications. Always log in directly to your bank or wallet app to verify if a payment has been received. Avoid clicking on any suspicious links and ensure the source is legitimate before taking action.</div><div> </div><h3>Final Tips for Safe P2P Trading</h3><div>Whether you're buying or selling, safety is paramount. Adhering to platform guidelines ensures smooth transactions and reduces the risk of scams. Here are key tips for both sellers and buyers.</div><ul style="list-style-type:disc"><li style="text-align:left"><div><strong>Keep communication within the platform.</strong> All conversations should occur within the MEXC P2P chat. Avoid responding to requests to communicate via third-party apps or platforms, as this ensures transparency and traceability.</div></li><li style="text-align:left"><div><strong>Follow platform alerts and guidelines.</strong> MEXC regularly provides security alerts and updates. Stay informed by paying attention to these, and always follow the platform's guidelines to ensure secure transactions.</div></li></ul><h4>For Sellers:</h4><ul style="list-style-type:disc"><li style="text-align:left"><div><strong>Verify the payment before releasing the crypto.</strong> Never rely on screenshots or unverified proof of payment. Always double-check your bank account or wallet to confirm that the payment has been received before releasing any cryptocurrency.</div></li><li style="text-align:left"><div><strong>Do not trust SMS alone.</strong> Scammers may send fake SMS messages that look like payment confirmations. Always verify the payment by checking your bank account or wallet directly, not just through a text message.</div></li><li style="text-align:left"><div><strong>Avoid rushed transactions.</strong> Scammers often try to pressure sellers into releasing crypto quickly. If a buyer is overly pushy or demanding, it's a major red flag. Take your time to verify all details before completing the transaction.</div></li><li style="text-align:left"><div><strong>Watch for fraudulent chargebacks.</strong> If you're accepting payments via methods that allow chargebacks (such as credit cards), ensure that you have full proof of payment, including transaction confirmations from your bank. Chargebacks can leave you without both the crypto and the payment.</div></li><li style="text-align:left"><div><strong>Verify the buyer's identity.</strong> Always check that the buyer's name matches the name on their MEXC account. This provides an extra layer of protection, particularly in preventing chargebacks. If the names do not match, do not proceed with the trade.</div></li></ul><h4>For Buyers:</h4><ul style="list-style-type:disc"><li style="text-align:left"><div><strong>Avoid suspiciously low prices.</strong> If a deal seems too good to be true, it likely is. Be cautious and logical as prices significantly lower than the market rate are often a red flag.</div></li><li style="text-align:left"><div><strong>Ensure enough time before the order expires.</strong> When completing the fiat transaction, ensure you have sufficient time before the order expires. If you fail to mark the order as paid in time, it will automatically be canceled, and you risk losing your money.</div></li><li style="text-align:left"><div><strong>Be cautious if the seller is delaying.</strong> If the seller is slow to provide payment details or offers excuses, it may indicate fraudulent intent. Often, sellers may attempt to push you to make a payment just before the order expires, putting you in a vulnerable position.</div></li><li style="text-align:left"><div><strong>Never cancel an order after payment.</strong> Once you have made the payment, do not cancel the order, even if the seller asks you to place a new order for a better price or gives other excuses. Stick to your original order to avoid potential scams.</div></li></ul><div> </div><div>By following these steps, both buyers and sellers can help protect themselves from scams and make P2P trading safer and more secure on MEXC.</div><div> </div></div><p> </p>
MEXC Peer-to-Peer (P2P) Service Agreement
<p> </p><div>Last Updated: 2023/04/25</div><p><br /></p><div>By subscribing to or using MEXC Peer-to-Peer available at <a href="https://otc.mexc.com/en-US/">https://otc.mexc.com/en-US/</a> or such other URL as may be designated by MEXC from time to time, as well as any mobile apps or other related services or applications thereto (hereinafter as “<strong>MEXC P2P</strong>”), you acknowledge that you have read, understood and accepted all of the terms and conditions in this Peer-to-Peer Service Agreement (this “<strong>Agreement</strong>”), and you acknowledge and agree that you will be bound by and will comply with the terms contained herein. If you do not understand and accept this Agreement in its entirety, you should not subscribe or continue using MEXC P2P.</div><div> </div><div>The terms and conditions in this Agreement are supplementary to the <a href="https://www.mexc.com/terms"><span style="color:rgb( 36 , 91 , 219 )"><u>User Agreement, Privacy Policy</u></span></a>, <a href="https://www.mexc.com/risk"><span style="color:rgb( 36 , 91 , 219 )"><u>Risk Disclosure</u></span></a> or such other agreement or publication pertaining to MEXC P2P or related trading services as may be published by MEXC from time to time (collectively, the “Legal Documents”). If the terms in this Agreement vary from that of the Legal Documents, the terms in this Agreement shall prevail.</div><div> </div><div> </div><div><strong>MEXC P2P Overview</strong></div><div> </div><ol start="1" style="list-style-type:decimal"><li><div>MEXC P2P is a platform that allows users to directly trade Digital Assets with other users. You may trade on MEXC P2P to buy or sell Digital Assets as an Advertiser or a Taker.</div></li></ol><div> </div><ol start="2" style="list-style-type:decimal"><li><div><strong>As an Advertiser,</strong> you may publish an offer on MEXC P2P to buy or sell Digital Assets (“<strong>Advertisement</strong>”). An Advertisement includes the amount of Digital Assets that you would like to trade, the price that you would like to trade for your Digital Assets, the Order Limit and Availability, the payment method that you would like to use and other applicable terms and conditions for your offer. Unless expressly provided otherwise by MEXC, Advertisers are not subject to any fees when trading on MEXC P2P.</div></li></ol><div> </div><ol start="3" style="list-style-type:decimal"><li><div><strong>As a Taker,</strong> you may place an Order to an Advertisement previously published by indicating the amount of Digital Assets that you would like to trade. As a Taker, you must use a payment method supported by the Advertisement for which you are placing an Order and you must comply with the terms and conditions determined by the Advertiser. Unless expressly provided otherwise by MEXC, Takers are not subject to any fees when trading on MEXC P2P.</div></li></ol><div> </div><ol start="4" style="list-style-type:decimal"><li><div>You may either be a Buyer or a Seller of Digital Assets on MEXC P2P regardless of whether you are acting as an Advertiser or a Taker.</div></li></ol><div> </div><ol start="5" style="list-style-type:decimal"><li><div>We may require you to satisfy certain eligibility criteria to be able to publish an Advertisement on MEXC P2P, as may be amended by MEXC at any time and from time to time.</div></li></ol><div> </div><ol start="6" style="list-style-type:decimal"><li><div>You understand and agree that placing an Order to an Advertisement on MEXC P2P represents your acceptance of the offer published in that Advertisement and constitutes a promise to trade Digital Assets. In such a case, MEXC locks the amount of Digital Assets indicated in the Order until both parties of the transaction confirm successful completion of the Fiat Currency transfer to be performed in consideration of the Digital Assets. You understand that the locked amount of Digital Assets cannot be used in any way whatsoever unless the Order is cancelled or the Digital Assets are released to the Buyer upon confirmation of the Fiat Currency transfer by both the Buyer and the Seller.</div></li></ol><div> </div><ol start="7" style="list-style-type:decimal"><li><div>MEXC is not a party to any transaction that you may enter into on MEXC P2P as you will be directly trading with other users. MEXC does not have any control whatsoever over the trading amount, price, payment method, Order Limit, Order Availability and terms and conditions of each Advertisement as they are entirely set by the Advertiser at its own discretion. MEXC only facilitates the transactions entered into on MEXC P2P as described in Clause 4, above.</div></li></ol><div> </div><div> </div><div><strong>Choice of Payment Method</strong></div><div> </div><ol start="1" style="list-style-type:decimal"><li><div>Payment methods available on MEXC P2P are displayed as options available to users to perform the Fiat Currency transfer in consideration of the trade of the Digital Assets. Unless expressly provided otherwise, MEXC does not have any form of relationship with the payment methods listed on MEXC P2P. Availability of a payment method on MEXC P2P shall not be construed as a recommendation, vetting or endorsement by MEXC.</div></li></ol><div> </div><ol start="2" style="list-style-type:decimal"><li><div>To be able to trade on MEXC P2P, each Advertiser must indicate one or multiple payment method(s) for their Advertisements, which must be a payment method available in MEXC P2P and each Taker placing an Order to such Advertisement must agree to use one of the payment method(s) indicated by the Advertiser for the Fiat Currency transfer to be completed in consideration of the trade of the Digital Assets.</div></li></ol><div> </div><ol start="3" style="list-style-type:decimal"><li><div>Each party trading on MEXC P2P must have a payment method with an account owner name that is identical to the name appearing on their MEXC Account, as confirmed during the identity verification process. It is prohibited to use any payment method where the account owner name is not identical to the name appearing on your MEXC Account. MEXC reserves the right to suspend or terminate your access to MEXC P2P if it is identified that you used a payment method with an account owner name that is not identical to the name appearing on your MEXC Account.</div></li></ol><div> </div><ol start="4" style="list-style-type:decimal"><li><div>You understand and agree that by placing an Order to an Advertisement on MEXC P2P either as a Buyer or a Seller, you authorise MEXC to display your username/ merchant name and share your full name as confirmed in the identity verification process of your MEXC Account with the counterparty user that you are trading with.</div></li></ol><div> </div><ol start="5" style="list-style-type:decimal"><li><div>If you are a Buyer, you are required to make the Fiat Currency transfer in consideration of such Digital Assets after placing an Order within a specified period as may be indicated within Advertisement. <strong>The Fiat Currency to be transferred to the Seller will not be deducted by MEXC, you are solely responsible for making the transfer yourself outside of MEXC P2P, using one of the payment methods indicated in the Advertisement. </strong>Once you complete the Fiat Currency transfer, you are required to confirm such transfer by clicking the “Transfer Completed, Notify Seller” button. You may lose access to all or part of MEXC P2P in case you repetitively cancel Orders after placing them or in case your Orders are repetitively getting cancelled automatically due to your failure to make Fiat Currency transfer within the specified period.</div></li></ol><div> </div><ol start="6" style="list-style-type:decimal"><li><div>If you are a Seller, you are solely responsible for verifying the Fiat Currency transfer made by the Buyer in consideration of the Digital Assets and for providing instruction to MEXC to release the Digital Assets for which an Order was placed. To release such Digital Assets, you should click “Payment Received” after you fully receive the Fiat Currency payment from the Buyer. We recommend you to confirm the release of Digital Assets within fifteen (15) minutes, and in any case within a reasonable period of time upon receiving the Fiat Currency payment from the Buyer in full. By clicking “Payment Received” you are confirming that you successfully received the Fiat Currency transferred from the Buyer and you are instructing MEXC to release Digital Assets held in escrow to the Buyer for completion of the Order. <strong>This action is final and cannot be reversed. To avoid financial loss, do not confirm release of the Digital Assets under any circumstances before you ensure that you received from the Buyer the corresponding Fiat Currency in full</strong>.All payments are final upon completion, unless otherwise required by aplicable laws and regulations. In case the account holder information of the Buyer that you see on the payment method through which the Fiat Currency transfer was made is inconsistent with the user’s verified identity information appearing on MEXC P2P, you should <strong>not</strong> release the Digital Assets and make a refund of any Fiat Currency that you may have received. You may lose access to all or part of MEXC P2P in case you repeatedly fail to confirm release of Digital Assets in a timely manner despite receipt of the Fiat Currency transfer from the Buyer.</div></li></ol><div> </div><ol start="7" style="list-style-type:decimal"><li><div>By trading on MEXC P2P, the respective payment service provider may charge a fee for the payment method selected by the parties for the Fiat Currency transfer to be made in consideration of the Digital Assets. Therefore, the Fiat Currency to be transferred by the Buyer as consideration of the traded Digital Assets will be deemed to be inclusive of any Transaction Fees. It is the Seller's responsibility to make respective deductions on transaction fees, and the Buyer is only obliged to effect payment in the amount as specified by the Advertisement.</div></li></ol><div> </div><div> </div><div><strong>T+N Withdrawal Waiting Period</strong></div><div> </div><ol start="1" style="list-style-type:decimal"><li><div>You may be subject to a waiting period between 24 to 72 hours to withdraw the Digital Assets that you purchased on MEXC P2P in case you are residing at, or originating from, certain jurisdictions that MEXC P2P deems, in its absolute sole discretion, as a risky country/region. The waiting period shall start upon the release of the Digital Assets to you. Any other trading activity you may perform with your MEXC Account will not be affected during the withdrawal waiting period.</div></li></ol><div> </div><div> </div><div><strong>Dispute Settlement Procedure</strong></div><div> </div><ol start="1" style="list-style-type:decimal"><li><div>As MEXC is not a party to the Digital Assets trade between the Buyer and the Seller, MEXC has neither the right nor the obligation to resolve any disputes between the Buyer and the Seller and is not liable for any loss you may incur in connection with a completed payment.</div></li></ol><div> </div><ol start="2" style="list-style-type:decimal"><li><div>However, in case of a conflict during a trade on MEXC P2P that the parties cannot solve by directly contacting each other through the services made available by MEXC, MEXC offers both parties the opportunity to file an appeal (hereinafter as 'Dispute Settlement Procedure'). You understand and agree that the Dispute Settlement Procedure offered by MEXC is not a representation, undertaking, or guarantee from MEXC in any way whatsoever to resolve the disputes between the parties and has the sole purpose of offering a mediation channel to the users. MEXC reserves the right to suspend or terminate access to MEXC P2P for users who are uncooperative during the settlement process. You may lose access to all or part of MEXC P2P in case an Advertisement that you have posted has multiple ongoing cases.</div></li></ol><div> </div><ol start="3" style="list-style-type:decimal"><li><div>MEXC hereby reserves the right of any final interpretations and judgments for the sanctioning of dispute settlement cases. Reopening of settlement cases will be determined at the sole discretion of MEXC on a case-by-case basis.</div></li></ol><div> </div><ol start="4" style="list-style-type:decimal"><li><div>By using the Dispute Settlement Procedure, you are deemed to have read, understood, and accepted MEXC P2P Appeal Handling Rules, as published and may be amended at any time and from time to time.</div></li></ol><div> </div><div> </div><div><strong>Usernames and Communications between users</strong></div><div> </div><div><div><ol start="1" style="list-style-type:decimal"><li style="text-align:left"><div>You shall not include the name “MEXC”, names of any banks, payment service providers or any other wordings that may be misleading or sensitive in your username.</div></li></ol><div> </div><ol start="2" style="list-style-type:decimal"><li style="text-align:left"><div>You shall solely bear and shall solely be responsible for any and all information you share through MEXC P2P, MEXC will not be held responsible for any losses or damages suffered as a consequence of any information so shared.</div></li></ol></div><p><br /></p></div><div> </div><div><strong>Suspicious Trading Behaviour</strong></div><p> </p><div><div><ol start="1" style="list-style-type:decimal"><li style="text-align:left"><div>You acknowledge that our decision to take certain actions, including limiting, suspending, or terminating your access to MEXC P2P may be based on confidential criteria that are essential to our risk management and compliance protocols, including but not limited to circumstances in which we are unable to provide you with information about the reasons for such limitation, suspension or termination, whilst an investigation is ongoing (by us and/or a third party such as law enforcement agencies). You agree that MEXC is under no obligation to disclose the details of its risk management and compliance procedures to you.</div></li></ol><div> </div><ol start="2" style="list-style-type:decimal"><li style="text-align:left"><div>We will restore your access to MEXC P2P as soon as possible once the reasons for the suspension no longer exist. However, we are under no obligation to notify you if and when such suspension will be lifted.</div></li></ol><div> </div><ol start="3" style="list-style-type:decimal"><li style="text-align:left"><div>You acknowledge that we reserve the right to disclose your contact details to any regulatory authority and/or law enforcement agency if we reasonably suspect that your MEXC Account is being used for any illegal, fraudulent or unauthorized activity.</div></li></ol></div><p><br /></p></div><div> </div><div> </div><div><strong>Risk Disclosure</strong></div><div> </div><ol start="1" style="list-style-type:decimal"><li><div>Digital Assets prices can be volatile. These fluctuations may affect the value of Digital Assets you buy or sell on MEXC P2P, which may be lower or higher at the time of and after completion of the transaction. You are solely responsible for your investment decisions and MEXC is not liable for any losses you may incur.</div></li></ol><div> </div><div> </div><div><strong>Limited Liability</strong></div><div> </div><ol start="1" style="list-style-type:decimal"><li><div>MEXC does not guarantee the performance of obligations by either the Advertisers or Takers, you are responsible for conducting your own due diligence on the Advertisers/Takers when using MEXC P2P. You acknowledge and agree that the loss or liability caused by any risks involved in your usage of MEXC P2P will be borne by you solely, and MEXC will not bear any responsibility in the same.</div></li></ol><div><br /></div><ol start="2" style="list-style-type:decimal"><li><div>You acknowledge and agree that you are responsible for all liabilities, losses or costs of any kind or nature whatsoever that may be incurred by us as a result of any failure by you to perform any of your obligations, as well as in connection with MEXC acting in accordance with your orders or in such manner as permitted under this Agreement, the User Agreement, and any other rules or agreement pertaining to the use of our Services that we may publish from time to time.</div></li></ol><div><br /></div><ol start="3" style="list-style-type:decimal"><li><div>You agree and acknowledge that we will have no liability to you in relation to any loss, costs or expenses that you suffer as a result of any inability by you to carry out a transaction or any cause beyond our reasonable control and the effect of which is beyond our reasonable control to avoid.</div></li></ol><div><br /></div><div> </div><div><strong>No Advice</strong></div><div> </div><ol start="1" style="list-style-type:decimal"><li><div>You acknowledge that your use of our Services on our Platform is entirely a voluntary conduct of yours based on your own economic situation and your knowledge of the relevant risks, both of which are not related to us and any third party in any manner whatsoever.</div></li></ol><div><br /></div><ol start="2" style="list-style-type:decimal"><li><div>All dealings with you as undertaken by us will be on an “execution-only” and “non-advised” basis. You are to rely on your independent judgment for your investments and you are not entitled to ask us to provide you with any investment advice relating to any transactions. MEXC does not, and is under no obligation to, provide you with any investment advice.</div></li></ol><div> </div><div> </div><div><strong>General Terms</strong></div><div> </div><ol start="1" style="list-style-type:decimal"><li><div>All terms and references used in this Agreement and which are defined and construed in the MEXC User Agreement (the “User Agreement”), but are not defined or construed in this Agreement, shall have the same meaning and construction in this Agreement.</div></li></ol><div> </div><ol start="2" style="list-style-type:decimal"><li><div>This agreement has been drafted in English. Although translations in other languages of this agreement may be available, such translations may not be up to date or complete. Accordingly, you agree that in the event of any conflict between the English language version of this agreement and any other translations thereof, the English language version of this agreement shall prevail.</div></li></ol><div> </div><div> </div><p> </p>
MEXC is Now Recruiting P2P Merchants!
<div><div>Dear MEXCers,</div><div>To enhance trading efficiency and liquidity for our global P2P users, MEXC is actively recruiting P2P merchants from around the world! As a merchant, you'll enjoy faster trades, greater exposure, and the opportunity to maximize your earnings on MEXC's secure and feature-rich P2P platform.</div><div> </div><h4><strong>I. What is MEXC P2P?</strong></h4><div style="text-align:left">MEXC P2P is a fast, secure, and user-friendly peer-to-peer (P2P) trading platform that enables users to buy and sell cryptocurrencies directly with others. Verified merchants can post trading ads, complete transactions with global traders, and earn profits while benefiting from MEXC's advanced security and trading tools.</div><div> </div><h4><strong>II. What are the benefits of becoming a MEXC P2P Merchant?</strong></h4><ol start="1" style="list-style-type:decimal"><li style="text-align:left"><div><strong>Zero ad fees</strong></div><div>MEXC P2P offers zero trading fees for all users, ensuring a cost-effective way to buy and sell cryptocurrencies. As a merchant, you gain additional advantages, including the ability to post custom trading ads and set your own prices, payment methods, and trading limits. This flexibility allows merchants to attract more buyers, optimize trading conditions, and maximize profits.</div></li><li style="text-align:left"><div><strong>High security</strong></div><div>Every trade on MEXC P2P goes through an escrow service to ensure secure and fair trading. Once a buyer marks the order as complete, MEXC will hold your assets in a temporary deposit until both parties confirm the transaction is successful. If a dispute arises, merchants can file an appeal, and the Customer Support team will step in to mediate and resolve the issue.</div></li><li style="text-align:left"><div><strong>Exclusive customer support</strong></div><div>If you encounter any issue with the MEXC P2P trading platform, you can seek dedicated one-on-one assistance from the Customer Service team via the Merchant Support function on your Merchant Dashboard.</div></li><li style="text-align:left"><div><strong>Special promotions for merchants</strong></div><div>MEXC P2P frequently launches exclusive promotional events designed specifically for merchants. These promotions may include trading competitions, cashback offers, and reward-based events, allowing merchants to earn additional income while actively trading on the platform. Participating in these events can help merchants increase their profitability and expand their trading business.</div></li><li style="text-align:left"><div><strong>Merchant dashboard tool support</strong></div><div>MEXC P2P provides merchants with the Merchant Dashboard tool, which allows them to manage their advertising orders more easily and conveniently.</div></li><li style="text-align:left"><div><strong>Verified badges</strong></div><div>All verified MEXC P2P merchants receive a blue verification badge next to their nickname, enhancing credibility and trustworthiness among buyers. Users are more likely to trade with verified merchants, leading to higher trading volume and increased exposure on the platform. In the future, MEXC will introduce additional merchant levels and tiered badges to further recognize and reward top-performing merchants.</div></li></ol><div> </div><h4><strong>III. What are the requirements tobecome a MEXC P2P Merchant?</strong></h4><div style="text-align:left">To ensure the best trading experience for MEXC P2P users, we are looking for experienced traders with sufficient liquidity to maintain a high-quality marketplace. While meeting the criteria below is required to submit an application, approval is not guaranteed, and all applications will undergo a thorough review.</div><div>To apply, you must meet the following criteria:</div><ol start="1" style="list-style-type:decimal"><li style="text-align:left"><div>Verify your mobile phone number and email address through the MEXC platform.</div></li><li style="text-align:left"><div>Complete Advanced KYC Verification on MEXC.</div></li><li><div>Maintain a minimum of 200 USDT in your fiat wallet, which will be held as a security deposit.</div><p><br /><i>This deposit will remain frozen while you hold merchant status and will be automatically released if you cancel your merchant status, provided there are no platform policy violations.</i></p></li><li style="text-align:left"><div>If you are already a merchant on other P2P platforms, you must submit proof of your trading history.</div><div>Your submission should include a screenshot showing your merchant status and key trading statistics, such as:</div><ul style="list-style-type:disc"><li style="text-align:left"><div>Total trading volume</div></li><li style="text-align:left"><div>Number of completed trades</div></li><li style="text-align:left"><div>Completion rate</div></li><li style="text-align:left"><div>User reviews and ratings</div></li></ul></li></ol><h3>Important Notice:</h3><div>Submitting an application does not guarantee approval. All applications undergo a strict review process, and approval is granted based on compliance, trading activity, and adherence to platform policies. Meeting the minimum criteria alone does not ensure acceptance.</div><div>Any involvement in fraudulent activities, wash trading, or policy violations will lead to immediate disqualification. The review process may take up to 7 business days.</div><div> </div><h4><strong>IV. How to submit a MEXC P2P Merchant application</strong></h4><ol start="1" style="list-style-type:decimal"><li style="text-align:left"><div>Log in to your MEXC account and click <strong>Buy Crypto</strong> - <a href="https://otc.mexc.com/trading"><strong>P2P</strong></a>.</div></li></ol><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250217154235987HpA09MYVWb7M5r.png" style="max-width:100%;height:auto" /></div><div> </div><ol start="2" style="list-style-type:decimal"><li style="text-align:left"><div>Click <strong>More</strong> and <a href="https://otc.mexc.com/apply-merchant"><strong>Apply as Merchant</strong></a>.</div></li></ol><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250217154236684g7B9o81zbY6lOi.png" style="max-width:100%;height:auto" /></div><div> </div><ol start="3" style="list-style-type:decimal"><li style="text-align:left"><div>After that, complete the corresponding steps according to the prompts on the page and confirm to submit the application. MEXC P2P staff will review your application within 7 business days.</div></li></ol><div><p><br /></p><div><i>For any questions regarding merchant application, please contact us via </i><a href="mailto:p2p@mexc.com"><i>p2p@mexc.com</i></a><i>.</i></div></div><div> </div><div>We look forward to working with you!</div><div> </div></div><p> </p>
Announcement on Suspension of Some OTC Merchants
<p><strong>Dear users,</strong></p>
<p>We find that during the market decline on September 7, 2021, some OTC merchants took advantage of users' desire of making up positions to inflate the price of USDT, and some even sold USDT to users at the price of 15 through the one-click trading function, which seriously harmed the interests of our users.</p>
<p><br />MEXC is determined to resist this kind of behavior, and will activate the Investor Protection Fund to firmly protect the interests of users. MEXC will pay our users back with the MEXC Investor Protection Fund, and at the same time recover the money from certain merchants and stop some of them from being listed.</p>
<p> </p>
<p>For users with abnormal transactions, MEXC will be there to handle this issue for you, and it is expected that all cases will be completed <strong>within 12 hours</strong>. Thank you for your support and understanding!</p>
<p> </p>
<h4><span class="wysiwyg-color-black70"><strong>Find us on:</strong></span></h4>
<h4><span class="wysiwyg-color-black70">Telegram: <a href="https://t.me/MEXCEnglish">https://t.me/MEXCEnglish</a></span></h4>
<h4><span class="wysiwyg-color-black70">MEXC trading: <a href="https://t.me/MEXCtrade">https://t.me/MEXCtrade</a> </span></h4>
<h4><span class="wysiwyg-color-black70">Twitter: <a href="https://twitter.com/MEXC_Exchange">https://twitter.com/MEXC_Exchange</a></span></h4>
<h4><span class="wysiwyg-color-black70"> <a href="https://twitter.com/MEXC_Fans">https://twitter.com/MEXC_Fans</a></span></h4>
<h4><span class="wysiwyg-color-black70">Facebook: <a href="https://www.facebook.com/MEXCexchangeofficial/">https://www.facebook.com/MEXCexchangeofficial/</a></span></h4>
<h4>
<span class="wysiwyg-color-black70">Discord: <a href="https://discord.gg/zu5drS8">https://discord.gg/zu5drS8</a></span><span class="wysiwyg-color-black70"> </span>
</h4>
<h4><span class="wysiwyg-color-black70"> </span></h4>
<p><strong>Find us on:</strong></p>
<p><span style="font-weight:400">Medium: </span><a href="https://medium.com/mexcglobal"><span style="font-weight:400">https://medium.com/mexcglobal</span></a><span style="font-weight:400"> </span></p>
<p><span style="font-weight:400">Telegram: </span><a href="https://t.me/MEXCEnglish"><span style="font-weight:400">https://t.me/MEXCEnglish</span></a><span style="font-weight:400"> </span></p>
<p><span style="font-weight:400">MEXC trading: </span><a href="https://t.me/MEXCTradeofficial"><span style="font-weight:400">https://t.me/MEXCTradeofficial</span></a><span style="font-weight:400"> </span></p>
<p><span style="font-weight:400">Twitter: </span><a href="https://twitter.com/MEXC_Global"><span style="font-weight:400">https://twitter.com/MEXC_Global</span></a><span style="font-weight:400"> </span></p>
<p><a href="https://twitter.com/MEXC_Fans"><span style="font-weight:400">https://twitter.com/MEXC_Fans</span></a><span style="font-weight:400"> </span></p>
<p><span style="font-weight:400">Facebook: </span><a href="https://www.facebook.com/mexcglobal"><span style="font-weight:400">https://www.facebook.com/mexcglobal</span></a><span style="font-weight:400"> </span></p>
<p><span style="font-weight:400">Discord: </span><a href="https://discord.gg/zu5drS8"><span style="font-weight:400">https://discord.gg/zu5drS8</span></a><span style="font-weight:400"> </span></p>
<p><span style="font-weight:400">Instagram: </span><a href="https://www.instagram.com/mexc.global/"><span style="font-weight:400">https://www.instagram.com/mexcglobal/</span></a><span style="font-weight:400"> </span></p>
<p><span style="font-weight:400"> </span></p>
<p><span style="font-weight:400">Refer a friend to enjoy a high rebate, create your personalized invitation link today: </span><a href="https://www.mexc.com/invite"><span style="font-weight:400">https://www.mexc.com/invite</span></a><span style="font-weight:400"> </span></p>
<p><span style="font-weight:400"> </span></p>
<p><span style="font-weight:400">The MEXC team</span></p>
<p><span style="font-weight:400">2021-09-08</span></p>
T+N Withdrawal Policy for Fiat Deposits
<div style="font-size:13px"><div> </div><div><span style="color:rgb( 31 , 35 , 41 );font-size:14px"><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'">To enhance user security, MEXC has introduced a T+N withdrawal policy for tokens purchased via the platform's payment channels. Under this policy, tokens will become eligible for withdrawal 24 to 72 hours after the purchase transaction is successfully completed.</span></span></div><div> </div><div><span style="color:rgb( 31 , 35 , 41 );font-size:13px"><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'"><strong style="font-size:14px;font-weight:bolder">This policy currently applies to users in the following jurisdictions:</strong></span></span></div><div><span style="color:rgb( 31 , 35 , 41 );font-size:14px"><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'">Belgium, Brazil, Czech Republic, Denmark, Estonia, France, Germany, Hungary, India, Ireland, Italy, Jordan, Latvia, Netherlands, Norway, Poland, Romania, Saudi Arabia, Slovakia, Spain, Switzerland, United Arab Emirates, and the United Kingdom.</span></span></div><div> </div><div><span style="color:rgb( 31 , 35 , 41 );font-size:14px"><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'">MEXC may update the list of affected regions at any time at its sole discretion. If you have any questions, please contact MEXC Customer Service.</span></span></div><div> </div><div><span style="color:rgb( 31 , 35 , 41 );font-size:14px"><span style="font-family:'monospacednumber' , 'larkhacksafarifont' , 'larkemojifont' , 'larkchinesequote' , '-apple-system' , 'blinkmacsystemfont' , 'helvetica neue' , 'tahoma' , 'pingfang sc' , 'microsoft yahei' , 'arial' , 'hiragino sans gb' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji'">Thank you for your continued support.</span></span></div></div>
MEXC P2P Merchant Tutorial
<div><div style="line-height:1.3"><i>Note: Currently, the Merchant Background is only available on the website for verified merchants.</i></div><div style="line-height:1.3"> </div><p style="line-height:1.3"> </p><h2 style="line-height:1.3">Basic settings</h2><p style="line-height:1.3"> </p><div style="line-height:1.3">💡<strong style="font-weight:bolder"> How to change my nickname?</strong></div><p style="line-height:1.3"> </p><div style="line-height:1.3">You can change your nickname via [User Center].</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241223145930378lZUmCAKrSTbaFd.png" /></div><p style="line-height:1.3"> </p><div style="line-height:1.3">Click on the edit button next to your current nickname to edit. It can only be modified once every 30 days.</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241223145930656zVupJFrp6NxhLZ.png" /></div><p style="line-height:1.3"> </p><div style="line-height:1.3">Note: Merchant Nickname is different from personal account nickname; where Merchant Nickname is the Nickname that will be shown in your Published Ads. Please set your nickname professionally and do not use your real name. We reserve the right to close a merchant's ads or disqualify a merchant if we find the nickname offensive or improper.</div><div style="line-height:1.3"> </div><div style="line-height:1.3">💡<strong style="font-weight:bolder"> How to add a payment method?</strong></div><p style="line-height:1.3"> </p><div style="line-height:1.3">Go to [User Center] - Click [Add payment method] and choose the payment method you prefer. You can edit payment details or disable them</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241223145930266UGTrJlf8iPZa4R.png" /></div><p style="line-height:1.3"> </p><div style="line-height:1.3">💡<strong style="font-weight:bolder"> How to set order notifications?</strong></div><p style="line-height:1.3"> </p><div style="line-height:1.3">Go to [User Center] and click the notifications you want to use. We recommend enabling more notifications to receive timely updates about ongoing P2P transactions.</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241223145930369yb1h6akfrMntt4.png" /></div><p style="line-height:1.3"> </p><h2 style="line-height:1.3">Advertisements and Orders</h2><p style="line-height:1.3"> </p><div style="line-height:1.3">💡<strong style="font-weight:bolder"> How to post an ad?</strong></div><p style="line-height:1.3"> </p><div style="line-height:1.3">Please refer to the guide to learn how to create a new advertisement on the website.</div><div style="line-height:1.3"><a href="https://www.mexc.com/learn/article/17827791519699">https://www.mexc.com/learn/article/17827791519699</a></div><div style="line-height:1.3"> </div><div style="line-height:1.3">💡<strong style="font-weight:bolder"> How to process a trade?</strong></div><p style="line-height:1.3"> </p><div style="line-height:1.3">When a user responds to your ad, you will receive notifications via multiple channels. You also can find the order in Pending Orders.</div><div style="line-height:1.3"> </div><div style="line-height:1.3">Sell Ads:</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241223145930581hiaBKo8cACDFcN.png" /></div><p style="line-height:1.3"> </p><div style="line-height:1.3">After the buyer clicks [Transfer Completed], you can check that you’ve received their payment from your account. Do not release crypto until the payment is confirmed. Click [Payment Received] after confirming the payment.</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202412231459306528YuG0nsA3YX2Nf.png" /></div><p style="line-height:1.3"> </p><div style="line-height:1.3">Buy Ads:</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241223145930654BjUUlqMowk6vwh.png" /></div><div style="line-height:1.3">After you click [Paid] or [Transfer Completed] , sellers can check that they’ve received your payment. After they click [Payment Received], the purchase will be successful.</div><div style="line-height:1.3"> </div><div style="line-height:1.3"><strong style="font-weight:bolder">💡 How to find my past orders and download order receipt?</strong></div><p style="line-height:1.3"> </p><div style="line-height:1.3">You can view your orders by clicking the [Orders] on the P2P mainpage.</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241223145930901Ry9KW8fKLLowL1.png" /></div><p style="line-height:1.3"> </p><div style="line-height:1.3">You can also find past orders via Merchant Background - [Orders] - [History]. Select a date and export the order receipt.</div><p style="line-height:1.3"> </p><div style="line-height:1.3"> </div><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241223145930650OYkmL2Tgch56ru.png" /></div><div style="line-height:1.3"> </div><p style="line-height:1.3"> </p><h2 style="line-height:1.3">Order appeal</h2><p style="line-height:1.3"> </p><div style="line-height:1.3">Before submitting an appeal, we recommend that you contact the counterparty first and try to resolve the issue.</div><div style="line-height:1.3"> </div><div style="line-height:1.3">💡 <strong style="font-weight:bolder">How to submit an appeal?</strong></div><p style="line-height:1.3"> </p><div style="line-height:1.3">Go to [Orders] - [Contact], then click [Appeal] under the order details.</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241223145931001360rerdgTptHuq.png" /></div><p style="line-height:1.3"> </p><div style="line-height:1.3">Or you can click the [Appeal] on the order details page.</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202412231459310743zIfTkAYJt2c3Z.png" /></div><p style="line-height:1.3"> </p><div style="line-height:1.3">Select the appeal reason. Briefly describe the problem and upload the relevant screenshots, documents, etc. Click [Submit] to file the appeal.</div><p style="line-height:1.3"> </p><div style="line-height:1.3;text-align:center"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241223145931024NZTqeBbcOqJFfi.png" /></div><p style="line-height:1.3"> </p><div style="line-height:1.3">Your appeal will be passed to the Merchant Support team to review.</div><div style="line-height:1.3"> </div><div style="line-height:1.3">Thank you for your support!</div><div style="line-height:1.3"> </div><div style="line-height:1.3">For more MEXC P2P updates, join the Telegram Community:</div><div style="line-height:1.3"><div><div>VND: <a href="https://t.me/P2PMEXCVietnam">@P2PMEXCVietnam</a></div><div>RUB: <a href="https://t.me/MEXCP2PRUB">@MEXCP2PRUB</a></div></div><div><div style="text-align:left"><div><div style="text-align:left">BRL: <a href="https://t.me/MEXCP2P_Brazil">@MEXCP2P_Brazil</a></div><div>P2P Spanish: <a href="https://t.me/MEXCP2P_ES">@MEXCP2P_ES</a></div><div>General PT group: <a href="https://t.me/MEXCPortugal">@MEXCPortugal</a></div></div><p> </p></div></div><p> </p></div><div style="line-height:1.3"> </div><div style="line-height:1.3">December 2024</div><div style="line-height:1.3">MEXC P2P Team</div></div><p style="line-height:1.3"> </p><p style="line-height:1.3"> </p>
Release of tokens in P2P is now secure!
<div><div>MEXC P2P has updated the security measures for release of tokens to protect the security of your assets.</div><div><br /></div><div>Starting from <strong>November 07, 2022, 18.00 PM (UTC+8)</strong>, if you buy crypto via MEXC P2P, you will need to enter the verification code (either using Google Authenticator 2FA security code / SMS verification code / Email verification code) before releasing the tokens.</div><div><br /></div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428232137614eG5pcZsAzKYITV.jpeg" alt="1.jpeg" style="max-width:100%;height:auto" /></div><div><br /></div><div><div><div>Step 1: Once you’ve successfully received your payment from the buyer, click on the <strong>Payment Received</strong>. A message box will pop-out directing you to <strong>Confirm</strong> <strong>payment</strong>. You need to tick the box and be aware that "Checking <strong>[Confirm]</strong> without receiving payment from the buyer may lead to account risks."</div><div><br /></div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202304282321390031u3ndmTvMjA6Zp.jpeg" alt="2.jpeg" style="max-width:100%;height:auto" /></div><div><br /></div><div><div><div>Step 2: Next, you'll be directed to another pop-out message box. Enter the six (6)-digit Google Authenticator 2FA security code that has to be accessed via your Google Authenticator App. Alternatively, you may choose "Switch to mobile verification".</div><div>Note: Each 30 minutes, you (as a seller) are required to complete this <strong>Security Verification.</strong></div><div><br /></div><div><strong>Please make sure you've received the funds from the buyer before releasing your coins</strong> <strong>!</strong></div><div><br /></div><div><br /></div><div>Buy USDT Instantly here: <a href="https://otc.mexc.com/">https://otc.mexc.com/</a></div><div><br /></div><div>Enjoy trading on MEXC.</div><div>MEXC Team</div><div>November 2022</div></div></div></div></div></div>
MEXC P2P Merchant Agreement
<div><div>Last updated: 10 April 2025</div><div> </div><div><strong>1. INTRODUCTION</strong></div><p> </p><div>1.1 These terms and conditions (the “Terms”) constitute a contract between you and MEXC, governing your access to and use of the MEXC services as a Merchant. Throughout this Agreement, references to “we”, “us” and “our” means MEXC and its affiliates.</div><div> </div><div>1.2 This MEXC P2P Merchant Agreement (the “Agreement”) is an integral part of the <a href="https://www.mexc.com/announcements/article/4411633765785">MEXC P2P Service Agreement </a>(the “Service Agreement”) and <a href="https://www.mexc.com/announcements/article/17730503299897">P2P Appeal Handling Rules</a> (the “Appeal Rules”).</div><div> </div><div>1.3 By participating in P2P transactions on <a href="https://mexc.com/">MEXC.com</a> and registering as a Merchant, you confirm that you have read, understood, and accepted this Agreement, the Service Agreement, and Appeal Rules. You also agree to be bound by and comply with the provisions contained therein. If you do not fully understand and agree to any part of this Agreement, you should not use the MEXC P2P service.</div><div> </div><p> </p><div><strong>2. CHANGES TO THE TERMS</strong></div><p> </p><div>2.1 We are constantly improving the Merchant Services and may occasionally update or modify these Terms. We reserve the right to modify these Terms at any time and for any reason, without prior notice to you. The updated version of the Terms will become effective immediately upon being published on our website, with the "Last Updated" date displayed at the top of the Terms. By continuing to use the Merchant Services, you acknowledge and accept the revised Terms. If you do not agree with the changes, you must discontinue using or accessing the Merchant Services.</div><div> </div><p> </p><div><strong>3. DEFINITIONS</strong></div><p> </p><div>“<strong>Merchant(s)</strong>” refers to a verified and approved user on MEXC, who is responsible for processing deposit requests (where users deposit fiat currency into their wallet) and withdrawal requests (where users withdraw virtual fiat currency to their bank account). The Merchant is required to review and approve these orders within a specified period, ensuring proper verification before approval.</div><div> </div><div>“<strong>Merchant Services</strong>” refer to the services provided by MEXC to support you as a Merchant. These services include but are not limited to, access to and use of the MEXC platform, exchange and transfer services, associated applications, tools, features, programs, websites, software, and any other products or services offered by MEXC to facilitate your activities as a Merchant. These services are intended to assist you in processing transactions on the MEXC platform.</div><div> </div><p> </p><div><strong>4. MERCHANT</strong> <strong>CONDUCT AND RESPONSIBILITY</strong></div><p> </p><ul style="list-style-type:disc"><li style="text-align:left"><div>Always act honestly and professionally.</div></li><li style="text-align:left"><div>Treat others fairly, with integrity, and respect.</div></li><li style="text-align:left"><div>Ensure your advertisements, including price and quantity, are accurate before posting.</div></li><li style="text-align:left"><div>Process payments, release tokens, and respond to users quickly. Only accept payments via methods you have advertised or those supported by MEXC P2P.</div></li><li style="text-align:left"><div>Do not cancel orders without reason or make malicious appeals. Contact users to resolve issues before appealing.</div></li><li style="text-align:left"><div>Do not use “MEXC,” bank names, payment method names, or other sensitive terms in your username.</div></li><li style="text-align:left"><div>For exclusive Merchant Support, please get in touch with us via <a href="https://otc.mexc.com/control">https://otc.mexc.com/control</a>.</div></li></ul><div> </div><p> </p><div><strong>5. MERCHANT CONDUCT AND TRANSACTION REQUIREMENTS</strong></div><p> </p><div style="text-align:left">5.1 The name on your payment method must match the name used during identity verification on MEXC.</div><div> </div><div style="text-align:left">5.2 Trading with users outside the MEXC P2P platform is strictly prohibited. MEXC will not be responsible for transactions conducted privately or outside the platform. Any such actions are undertaken at the Merchant's own risk.</div><div> </div><div>5.3 You must not include personal contact information (e.g., social media or messaging apps) in your advertisement, trading terms, or auto-replies.</div><div> </div><div>5.4 Sharing external links in your trading terms, auto-replies, or directing users to external platforms through chat is strictly prohibited. MEXC only provides the platform for transactions and is not responsible for any external links or activities.</div><div> </div><div>5.5 The use of third-party payment processors or payment providers is strictly prohibited. You must use only personal or corporate bank accounts registered under your verified name for transactions.</div><p> </p><div><div><div>5.6 Splitting fiat payments across multiple transfers is not allowed. Each transaction must exactly match the agreed order amount. Partial transfers or multiple payments for a single order are strictly prohibited.</div></div></div><div> </div><div>5.7 Abusive, threatening, or disrespectful language will not be tolerated. You must maintain professionalism in all communications.</div><div> </div><div style="text-align:left">5.8 If any suspicions arise during transaction, you are advised to request additional identity verification from the user. If the user refuses to provide further information, you must contact MEXC Customer Support for assistance.</div><div> </div><div style="text-align:left">5.9 If a user reports that their bank account has been frozen after receiving payment from you, you must cooperate with MEXC and provide all required evidence.</div><div> </div><div style="text-align:left">5.10 You are strictly prohibited from engaging in any transactions involving illegal funds. The source and purpose of all assets used in P2P transactions must be legal, with no suspicion of money laundering, criminal activity, or other illegal activity.</div><div> </div><div style="text-align:left">5.11 If you bring illegal digital assets or illegal funds into MEXC, resulting in legal risks or loss of assets for MEXC and its users, MEXC reserves the right to immediately disqualify you, ban all of your activities, and confiscate your security deposit. Additionally, MEXC reserves the right to pursue compensation for any direct or indirect losses incurred as a result of your actions. You agree to indemnify MEXC against all direct, indirect, special, and consequential losses or damages arising therefrom.</div><div> </div><p> </p><div><strong>6. MERCHANT DISQUALIFICATION</strong></div><p> </p><div>6.1 To ensure a secure, fair, and transparent P2P trading environment, MEXC reserves the right to disqualify any Merchant who violates MEXC platform rules. Grounds for disqualification may include, but are not limited to:</div><ul style="list-style-type:disc"><li><div>Failing to cooperate with MEXC Support during dispute resolution, including repeatedly ignoring requests for information or assistance.</div></li><li><div>Imposing hidden charges, unauthorized fees, or requiring users to pay more than what is clearly stated in the advertisement.</div></li><li><div>Encouraging users to trade or communicate outside the MEXC platform.</div></li><li><div>Mishandling, sharing, or abusing users’ private information, such as names, contact information, or banking data.</div></li><li><div>Spreading misleading, false, or damaging information that may negatively impact user trust in MEXC.</div></li><li><div>Taking advantage of technical issues or unfair tactics to gain an advantage over other Merchants.</div></li><li><div>Using multiple MEXC accounts to manipulate trades, monopolize the market, or block other users.</div></li><li><div>Receiving excessive negative reviews, low ratings, or unresolved complaints from users.</div></li><li><div>Engaging in disrespectful, offensive, or abusive communication on the MEXC platform, including in chats, appeals, or support channels.</div></li><li><div>Participating in market manipulation, price fixing, coordinated trading, or other activities that disrupt fair market conditions.</div></li><li><div>Remaining inactive for extended periods or consistently maintaining low trading activity.</div></li><li><div>Having a low order completion rate, frequent disputes, excessive complaints, or slow response times.</div></li></ul><div> </div><div>6.2 MEXC has the sole discretion to disqualify Merchants based on their behavior, internal risk assessments, and user feedback. All Merchants are expected to comply with platform rules and provide a safe, compliant, and professional experience for all users.</div><div> </div><p> </p><div><strong>7. Merchant Penalties & Violations</strong></div><p> </p><div>7.1 MEXC enforces strict guidelines to maintain a secure and fair P2P trading environment. If a Merchant violates specific terms under this Agreement, MEXC may impose penalties or restrictions on the Merchant account. These penalties may include, but are not limited to:</div><ul style="list-style-type:disc"><li style="text-align:left"><div><strong>Warning</strong></div></li><li style="text-align:left"><div><strong>Trading Suspension</strong></div></li><li style="text-align:left"><div><strong>Advertisement Suspension</strong></div></li><li style="text-align:left"><div><strong>Disqualification</strong></div></li><li style="text-align:left"><div><strong>Confiscation of Security Deposits</strong></div></li></ul><div> </div><div>7.2 Below is a breakdown of violations, corresponding behaviors, and the consequences.</div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:192px" width="192" /><col style="width:273px" width="273" /><col style="width:237px" width="237" /><col style="width:223px" width="223" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="2"><div style="text-align:center"><strong>Types of Violation</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="2"><div style="text-align:center"><strong>Behaviors</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center"><strong>Consequences</strong></div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong>1st Violation</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong>2nd(+) Violations</strong></div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="6"><div style="text-align:center">Breach of Clauses 4 and 5</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Failure to provide an effective payment method promptly, leading to an appeal</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Warning</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Disqualification</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Marked "Payment Completed" before actually making the payment</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Warning</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Disqualification</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Unresponsive to appeals (≥ 3 times per week)</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Ad Suspension</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Possible Disqualification</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Making payments from accounts that do not match the verified name on MEXC, leading to an appeal</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Trading Suspension</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Disqualification</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Use of unauthorized payment providers for transactions</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center">Disqualification & P2P Trading Suspension</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Receiving a large number of negative feedback from users</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center">Possible Disqualification & P2P Trading Suspension</div><div style="text-align:center"> </div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong>Types of Violation</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong>Behavior</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center"><strong>Consequence</strong></div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="3"><div style="text-align:center">Risk Control Triggered</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">The user's bank account is frozen due to receiving funds from the Merchant, and the Merchant fails to cooperate with MEXC within the given timeframe</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center">P2P Trading Suspension & Advertisement Suspension</div><div> </div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">MEXC's risk control system detects an abnormality, and the Merchant refuses or fails to cooperate with MEXC for investigation</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center">Disqualification & Possible P2P Trading Ban</div><div> </div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">MEXC's risk control system detects that the Merchant uses other accounts to wash trades and block other Merchants' advertisements intentionally</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center">Disqualification & Permanent P2P Trading Ban</div><div> </div></td></tr></tbody></table></div><div> </div></div><p> </p>
MEXC P2P Appeal Handling Rules
<div>Last Updated: Jul 30, 2025</div><div> </div><div>This MEXC P2P Appeal Handling Rules (the 'Rules') form part and parcel of the MEXC P2P Service Agreement (the 'Service Agreement'). By subscribing to or using MEXC P2P, you acknowledge that you have read, understood and accepted all of the terms and conditions in these Rules and the Service Agreement, and you acknowledge and agree that you will be bound by and will comply with the terms contained herein.</div><div> </div><div>All terms and references used in these Rules and which are defined and construed in the MEXC User Agreement (the “User Agreement”) or the Service Agreement, but are not defined or construed in these Rules, shall have the same meaning and construction in these Rules.</div><div> </div><div><strong>Overview of the Dispute Settlement Procedure</strong></div><div>A user (Buyer or Seller) may initiate an appeal related to a P2P Order. MEXC Customer Service ("MEXC CS") will mediate to resolve the dispute. All parties are required to provide accurate, timely evidence when requested.</div><div> </div><div>The Rules are as follows:</div><div> </div><div><strong>Appeals by the Buyer</strong></div><div> </div><div style="text-align:left"><strong>1. Seller does not release Digital Assets after payment is made by Buyer</strong></div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50px" width="50" /><col style="width:311px" width="311" /><col style="width:416px" width="416" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>a.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div><strong>Seller refuses to release Digital Assets intentionally and requests to cancel the Order, including for price-related reasons.</strong></div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:left">If the Buyer has paid the correct amount from a payment account matching the verified name on their MEXC account, and the Seller refuses to release the Digital Assets (e.g. due to disagreements regarding the price), MEXC CS will contact both parties and allow the Seller to respond within a given timeframe.</div><div>If no response is received within this timeframe, MEXC CS will manually release the Digital Assets to the Buyer — provided that the price falls within the acceptable deviation range defined below.</div><div style="text-align:left">A price deviation is considered acceptable if:</div><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>For orders of 1,000 USD or less, it is within 10% below the market price; or</div></li><li style="text-align:left"><div>For orders exceeding 1,000 USD, it is within a 5% deviation threshold.</div></li></ul><div>If the price is outside this range, the Digital Assets will not be released. Instead, MEXC CS will require the Seller to refund the full payment. The order will only be canceled after the refund is completed and confirmed.</div><div style="text-align:left">If the Seller refuses or delays the refund without valid justification, the Digital Assets will be released to the Buyer.</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>b.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div><strong>Seller fails to release the Digital Assets to the buyer in a timely manner or within a stipulated timeframe.</strong></div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div><u>If the Buyer has completed payment in real-time payment method</u></div><div>MEXC CS will contact the Seller and request the release of Digital Assets within a given timeframe.If the Seller fails to respond or release the Digital Assets within this timeframe, MEXC CS will manually release the Digital Assets to the Buyer.</div><div> </div><div><u>If the Buyer hasused a non-instant payment method</u></div><div>MEXC CS will contact the Seller and request that the Seller release the Digital Assets within 2 working days.</div><div>If payment has not arrived, the Seller must contact MEXC CS and submit valid supporting documents (e.g., bank statements).</div><div>If the Seller does not contact MEXC CS within the 2 working days provided, it will be assumed that the payment has been received, and MEXC CS will release the Digital Assets to the Buyer manually.</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>c.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div><strong>Seller delays release of Digital Assets due to sensitive words in the Buyer’s payment remarks</strong></div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>MEXC CS will contact the Seller and request either a refund or the release of the Digital Assets. If a refund is initiated, the Buyer shall bear any related fees.</div><div>Once the Digital Assets are released by the Seller, the Seller shall be solely responsible for any consequences arising from the release. MEXC shall not be liable for any losses or damages resulting therefrom.</div></td></tr></tbody></table></div><div><strong>2. Overpayment</strong></div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50px" width="50" /><col style="width:311px" width="311" /><col style="width:416px" width="416" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>a.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>Overpayment by Buyer</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>MEXC CS will contact the Seller and request a refund of the excess amount. The Seller will be given a timeframe to respond, based on the case.</div><div>If the Seller refuses or fails to respond, MEXC CS will review the case and may freeze the Seller’s P2P access and assets until the issue is resolved.</div><div>In cases where the Seller is unable or unwilling to provide a refund, MEXC shall not be held liable for the Buyer's mistake. Refunds are handled on a best-effort basis. MEXC reserves the right to suspend users who are uncooperative during the dispute process.</div></td></tr></tbody></table></div><div style="text-align:left"><strong>3. Order cancelled after payment</strong></div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50px" width="50" /><col style="width:311px" width="311" /><col style="width:416px" width="416" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>a.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>If the Buyer completes the payment but the order is cancelled — either by system timeout or by mistake</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:left">MEXC CS will review the submitted evidence. If payment is confirmed, CS will contact the Seller and request a refund within 24 hours.</div><div style="text-align:left">If the Seller refuses or does not respond, MEXC CS may freeze the Seller’s P2P access and assets until the issue is resolved.</div><div style="text-align:left">If the seller refuses to refund, MEXC is not liable for any loss resulting from the transaction. Users who are uncooperative during the process may be suspended or permanently restricted.</div></td></tr></tbody></table></div><div><strong>4. Out of the norm requests</strong></div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50px" width="50" /><col style="width:311px" width="311" /><col style="width:416px" width="416" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>a.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>Seller makes any out of the norm requests (e.g. requesting social media accounts, extra verification, additional fees, or asking the Buyer to provide contact details)</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div><strong>Additional verification</strong></div><div>If the Seller requests extra verification (e.g. screenshot of payment, selfie with ID), this must be clearly stated in the ad's trading terms before the order is placed. If the request was disclosed and the Buyer agrees, the trade can proceed. If the requirement was not disclosed or the Buyer refuses, MEXC CS will cancel the order.</div><div> </div><div><strong>Other out-of-policy requests</strong></div><div>If the Seller makes requests that violate platform policy (e.g. asking for contact details, social media accounts, or charging extra fees):</div><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>The Buyer may cancel the order and report the Seller.</div></li><li style="text-align:left"><div>MEXC CS will cancel the order and issue a formal warning.</div></li><li style="text-align:left"><div>Repeated or severe violations may lead to suspension or permanent ban from MEXC P2P.</div></li></ul></td></tr></tbody></table></div><div><strong>5. Offensive remarks and verbal attacks</strong></div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50px" width="50" /><col style="width:311px" width="311" /><col style="width:416px" width="416" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>a.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>User used offensive language during the transaction.</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>If a user uses offensive or abusive language in chat, comments, or communication with MEXC CS, their access to MEXC P2P may be suspended.</div><div>Repeated violations may result in permanent ban and account restrictions.</div><div>Disciplinary actions are determined at the discretion of MEXC CS, based on the severity and frequency of the behavior.</div></td></tr></tbody></table></div><div><strong>6. Fraudulent acts or behaviour during the transaction</strong></div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50px" width="50" /><col style="width:311px" width="311" /><col style="width:416px" width="416" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>a.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>User committed fraudulent acts or behaviour during the transaction.</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>Users who have committed fraudulent acts or behaviour will have their access to MEXC P2P disabled permanently. All advertisements published by the fraudulent user will be removed.</div><div>If the fraudulent acts or behaviour herein mentioned causes or is likely to cause a party to suffer any losses or damages, MEXC CS has the right to freeze or take any other appropriate action on the perpetrator's assets, including setting-off any available assets against the losses or damages suffered or is likely to be inflicted upon the wronged party.</div><div>MEXC reserves the right to determine the nature and/or substance of any act or omission which may constitute fraudulent acts or behaviours.</div></td></tr></tbody></table></div><div> </div><div><strong>Appeals by the Seller</strong></div><div> </div><div style="text-align:left"><strong>1. Payment not received</strong></div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50px" width="50" /><col style="width:311px" width="311" /><col style="width:416px" width="416" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>a.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>The buyer has not paid but clicked [Mark as paid] or [Transferred, Next]</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>If the Buyer fails to make the payment, does not provide valid proof of payment (e.g. an untampered receipt from anofficial banking app/website), or cannot be reached within the given timeframe:</div><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>MEXC CS will cancel the order, and the Digital Assets will be returned to the Seller.</div></li><li><div>If this occurs three times or more, the Buyer’s P2P access may be partially or permanently restricted due to repeated violations.</div></li></ul></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>b</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>Buyer claims that payment has been made but Seller did not receive funds</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>If the Buyer provides valid proof of payment, but the Seller claims the funds were not received:</div><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>MEXC CS will contact the Seller and allow up to 2 working days for the Digital Assets to be released.</div></li><li style="text-align:left"><div>If the Digital Assets are not released within the given timeframe, MEXC CS may manually release the Digital Assets to the Buyer.</div></li><li style="text-align:left"><div>If the Seller believes that payment was not received, they must contact MEXC CS with supporting documents.</div></li><li><div>Failure to do so will be considered confirmation that payment was received.</div></li></ul></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>c</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>Buyer paid to an account that is not accessible by the Seller</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>If the Buyer transfers funds to an account that the Seller claims is inaccessible (e.g. a blocked, loan, or closed account), MEXC CS will first verify whether the Seller had clearly stated the correct payment method on the order page.</div><div>Only the payment method details displayed on the system-logged order screen are considered valid and binding. Any instructions shared via chat messages, auto-replies, ad terms, or external messengers will not be treated as official.</div><ol start="1" style="list-style-type:decimal"><li><div>If the payment was made to an incorrect account due to the Buyer’s error:</div><ol style="list-style-type:lower-latin"><li><div>The Seller must submit valid supporting evidence within a given timeframe to prove that the funds were not received (e.g. confirmation of account block, proof of loan account, or a bank letter), or refund the payment to the Buyer.</div></li><li><div>If the Seller fails to provide the required proof in time, MEXC CS will consider the funds as received and complete the order in favor of the Buyer.</div></li></ol></li></ol><div> </div><div>If the Buyer transfers funds based on information that contradicts the official payment method shown on the order page (e.g., chat instructions, ad terms, auto-replies, or external messengers), and this results in the Seller being unable to receive the funds, the Buyer will be held fully responsible. In such cases, the order may be canceled, and MEXC CS will not consider unofficial instructions as valid grounds for appeal.</div><div> </div><ol start="2" style="list-style-type:decimal"><li><div>If the Buyer transfers funds exactly according to the payment method shown on the order details page, but the Seller had shared different instructions in chat, trading terms, or through external messages that led to failed receipt of funds, it will be considered the Seller’s mistake. In such cases, MEXC CS will release the Digital Assets in favor of the Buyer.</div></li></ol><div> </div><div>MEXC CS will only recognize payment method details visible on the order page as valid.</div><div style="text-align:left">Repeated violations by either party may result in permanent suspension from MEXC P2P.</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>d.</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>Buyer violated payment terms (e.g. payment from a third-party account or multiple payments under one order)</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>If the Seller does not release the Digital Assets due to payment violations, such as a third-party payment or multiple transactions under the same order:</div><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>MEXC CS will request the Buyer to provide valid refund details (e.g. account name and number matching the original payment) within a specified timeframe.</div></li><li style="text-align:left"><div>Once valid refund details are received, MEXC CS will allow the Seller a defined timeframe to complete the refund.</div></li><li style="text-align:left"><div>If the Buyer fails to respond or does not provide valid refund details within the given timeframe, MEXC CS will cancel the order in the Seller’s favor.</div></li><li style="text-align:left"><div>If the Buyer provides valid refund details, but the Seller fails to refund within the required timeframe, MEXC CS will proceed with releasing the Digital Assets to the Buyer.</div></li></ul></td></tr></tbody></table></div><div> </div><div style="text-align:left"><strong>2. Underpayment by Buyer</strong></div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50px" width="50" /><col style="width:311px" width="311" /><col style="width:416px" width="416" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>a.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>Buyer underpaid for the Order.</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>If the Buyer pays less than the full order amount:</div><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>MEXC CS will ask the Buyer to pay the outstanding amount within a given timeframe. Any extra transaction or refund fees must be covered by the Buyer.</div></li><li style="text-align:left"><div>If the Buyer fails to respond or refuses to pay, MEXC CS will instruct the Seller to refund the amount received.</div></li><li style="text-align:left"><div>If the Buyer underpaid and the Seller already released the Digital Assets, MEXC CS will still request the Buyer to complete the payment. If the Buyer refuses, the Seller is responsible for the loss.</div></li></ul><div>Uncooperative users may face P2P suspension, and MEXC is not liable for any resulting losses.</div></td></tr></tbody></table></div><div><strong>3. Malicious buying behavior</strong></div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50px" width="50" /><col style="width:311px" width="311" /><col style="width:416px" width="416" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>a.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>Buyer repeatedly places orders without intent to pay.</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>If a Buyer is found to be placing orders with no intention of completing payment — including actions intended to abuse the system by triggering the locking of the Seller’s Digital Assets, market manipulation, or other abusive behaviors — MEXC CS will investigate the case.</div><div>Once confirmed, the account will be permanently suspended from MEXC P2P with no right to appeal. Additional platform restrictions may apply based on the severity of the abuse.</div></td></tr></tbody></table></div><div><strong>4. Seller's account becomes blocked after receiving payment from Buyer</strong></div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50px" width="50" /><col style="width:311px" width="311" /><col style="width:416px" width="416" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>a.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>Seller's account becomes blocked after receiving payment from Buyer.</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>If the Seller’s account becomes blocked (e.g. frozen or locked) after receiving the Buyer’s payment, the Buyer’s access to MEXC P2P will be suspended, and withdrawal of Digital Assets will be temporarily disabled until the issue is resolved or both parties reach a mutual agreement.</div><div>Within 72 hours of receiving a request from MEXC CS, the Seller must provide evidence that the account block was caused by the Buyer’s actions (e.g. fraud report, chargeback, or bank dispute). The Buyer is required to fully cooperate and provide all necessary documentation to support the resolution process.</div><div>If the Buyer fails to cooperate or submit required documents within the given timeframe, their MEXC P2P access will be permanently disabled, and their withdrawal rights may be restricted.</div></td></tr></tbody></table></div><div><strong>5. Seller released crypto without confirming payment</strong></div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50px" width="50" /><col style="width:311px" width="311" /><col style="width:416px" width="416" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>a.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>Seller released crypto without confirming payment</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>If a Seller releases crypto without confirming that full payment has been received in their account, they bear full responsibility for any resulting loss. MEXC will not intervene or be liable for unrecoverable funds.</div><div>If the Buyer is unresponsive or refuses to cooperate, MEXC CS will suspend the Buyer's access to P2P services, and the Seller may escalate the case to law enforcement.</div><div>Sellers are strongly advised to verify receipt of funds before releasing any assets.</div></td></tr></tbody></table></div><div><strong>6. Offensive remarks and verbal attacks</strong></div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50px" width="50" /><col style="width:311px" width="311" /><col style="width:416px" width="416" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>a.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>User used offensive language during the transaction.</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>If a user uses offensive or abusive language in chat, comments, or communication with MEXC CS, their access to MEXC P2P may be suspended.</div><div>Repeated violations may result in a permanent ban and account restrictions.</div><div>Sanctions are applied based on the severity and frequency of the behavior, at the discretion of MEXC CS.</div></td></tr></tbody></table></div><div><strong>7. Fraudulent acts or behaviour during the transaction</strong></div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50px" width="50" /><col style="width:311px" width="311" /><col style="width:416px" width="416" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>a.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>User committed fraudulent acts or behaviour during the transaction.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>Users who have committed fraudulent acts or behaviour will have their access to MEXC P2P disabled permanently. All advertisements published by the fraudulent user will be removed.</div><div>If the fraudulent acts or behaviour herein mentioned causes or is likely to cause a party to suffer any losses or damages, MEXC CS has the right to freeze or take any other appropriate action on the perpetrator's assets, including setting-off any available assets against the losses or damages suffered or is likely to be inflicted upon the wronged party.</div><div>MEXC reserves the right to determine the nature and/or substance of any act or omission which may constitute fraudulent acts or behaviours.</div></td></tr></tbody></table></div><div> </div><div><strong>Disclaimers</strong></div><div> </div><ol start="1" style="list-style-type:decimal"><li style="text-align:left"><div>MEXC is not responsible for any losses in assets resulting from a user's failure to follow instructions from MEXC within the stipulated timeframe.</div></li><li style="text-align:left"><div>MEXC is not responsible for any assets losses resulting from any trades conducted privately outside of MEXC P2P. All P2P transactions must be conducted exclusively through the MEXC P2P platform. MEXC and all users are prohibited from engaging in or supporting private transactions outside the platform. MEXC will not be held liable for any such activity.</div></li><li><div>MEXC shall not be held liable for user-initiated errors, including but not limited to fraud by either the Seller or the Buyer, payments to incorrect accounts, failure to follow platform instructions, or any arrangements made off-platform.</div></li><li><div>MEXC is not responsible for any losses arising from the use of incorrect or third-party communication channels, including but not limited to Telegram, WhatsApp, email, or phone calls. Users must conduct all communication related to P2P transactions and customer support exclusively through official tools integrated into the MEXC P2P platform. MEXC does not provide support or authorize any transactions conducted via external messaging platforms.</div></li><li><div>MEXC reserves the right to take disciplinary action and/or any other actions MEXC deems appropriate and/or is in the best interest of MEXC or its user(s), including temporary or permanent suspension, against any user who attempts to manipulate the system, mislead Customer Support staff, defrauding the platform or other users, or exploit platform loopholes.</div></li></ol><div> </div><div><strong>General Terms</strong></div><div> </div><ol start="1" style="list-style-type:decimal"><li style="text-align:left"><div>MEXC retains the rights to final interpretation and application of the terms and conditions prescribed under these Rules and the operations thereof.</div></li><li style="text-align:left"><div>MEXC reserves the right to refuse processing disputes related to orders created more than 18 months ago. The reopening of appeals will be determined at the sole discretion of MEXC on a case-by-case basis.</div></li><li style="text-align:left"><div>MEXC reserves the right to change these Rules from time to time for any reason. Access to MEXC P2P is subject to these Rules, the Service Agreement, and the Legal Documents, as they are amended from time to time and published on MEXC's website.</div></li><li style="text-align:left"><div>These Rules have been drafted in English. Although translations in other languages of this document may be available, such translations may not be up to date or complete. Accordingly, you agree that in the event of any conflict between the English language version of this document and any other translations thereof, the English language version of this document shall prevail.</div></li><li><div>All decisions made by MEXC CS in the resolution of disputes are final and not subject to further appeal, unless explicitly stated otherwise in these Rules.</div></li><li><div>Users are expected to regularly review the updated version of these Rules. Continued use of MEXC P2P following any changes shall be deemed as acceptance of the revised Rules.</div></li><li><div>MEXC may monitor and log user activities for the purpose of compliance, dispute resolution, and fraud prevention. By using MEXC P2P, users agree to such monitoring as part of platform usage.</div></li></ol><div> </div><div> </div>
How to Sell Crypto on MEXC P2P (MEXC Official Website)
<div><h2><strong>Step 1: Navigate to P2P Trading</strong></h2><div>Click <strong>Buy Crypto</strong> → <strong>P2P Trading</strong>.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250423124055061yeqqv2Y3nnvE5G.png" style="max-width:100%;height:auto" /></div><div> </div><h2><strong>Step 2: Add Payment Method</strong></h2><div>For detailed instructions, please refer to the full guide on <a href="https://www.mexc.com/announcements/article/17827791522125">How to Add payment method for P2P Trading</a>.</div><div> </div><h2><strong>Step 3: Confirm Order Information Based on Your TransactionNeeds</strong></h2><div style="text-align:left">1) Choose <strong>P2P</strong> as the trading mode.</div><div> </div><div style="text-align:left">2) Click on the <strong>Sell</strong> tab to view the available Ads.</div><div> </div><div style="text-align:left">3) From the list of available cryptocurrencies (<strong>USDT</strong>, <strong>USDC</strong>, <strong>BTC</strong>, <strong>ETH</strong>), select the one you wish to sell.</div><div> </div><div style="text-align:left">4) Select your preferred P2P buyer under the Advertiser column, then click the <strong>Sell USDT</strong> button.</div><div> </div><div><strong>Note:</strong> Remember to review the supported payment methods listed in the selected Ads.</div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250423124055479fkH58oguuIq6kg.png" style="max-width:100%;height:auto" /></div><p> </p><h2><strong>Step 4: Fill Out the Details to Sell Your Crypto</strong></h2><div style="text-align:left">1) Click the <strong>Sell USDT</strong> button to open the selling interface.</div><div> </div><div style="text-align:left">2) Enter the amount of <strong>USDT</strong> you wish to sell in the <strong>I want to sell</strong> field.</div><div> </div><div style="text-align:left">3) Alternatively, enter the amount of <strong>Fiat</strong> you wish to receive in the <strong>I will receive</strong> field. The system will automatically calculate the corresponding crypto amount, or vice versa.</div><div> </div><div style="text-align:left">4) After completing the steps above, make sure to tick the box <strong>I have read and agree to the </strong><a href="https://www.mexc.com/announcements/article/4411633765785"><strong>MEXC Peer-to-Peer (P2P) Service Agreement</strong></a>. You will then be redirected to the <strong>Order</strong> page.</div><div> </div><div><strong>Note:</strong> In the <strong>Available/Limit</strong> column, P2P Advertisers list the available cryptocurrencies for sale, along with the minimum and maximum transaction limits per order, in fiat terms for each ad.</div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250423124055446Y3SwwoA6dIuDTc.png" style="max-width:100%;height:auto" /></div><p> </p><h2><strong>Step 5: Confirm Order Information and Complete Your Order</strong></h2><div style="text-align:left">1) On the <strong>Order</strong> page, the P2P buyer has 15 minutes to complete the payment to your bank account.</div><div> </div><div style="text-align:left">2) Review the <strong>Order Information</strong> carefully. Ensure that the account name displayed in your selected payment method matches the name registered on your MEXC account.</div><div> </div><div style="text-align:left">3) <strong>Live Chat</strong> box is supported and available, allowing you to communicate with merchants in real time.</div><div> </div><div><strong>Note:</strong> P2P crypto sales are processed exclusively through your <strong>Fiat Wallet</strong>. Please ensure your funds are available in your Fiat Wallet before initiating the transaction.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250423124055215n7KxNiDxydbCEB.png" style="max-width:100%;height:auto" /></div><div> </div><div>4) Once you have successfully received payment from the P2P buyer, check the <strong>Payment Received</strong> box.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250423124055201mdrZI9hyRyz6Yl.png" style="max-width:100%;height:auto" /></div><div> </div><div>5) Click <strong>Confirm</strong> to proceed with the <strong>P2P Sell</strong> order.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250423124055208pwsa3CyfEltX9P.png" style="max-width:100%;height:auto" /></div><div> </div><div>6) Enter the 6-digit <strong>MEXC/Google Authenticator</strong> 2FA code for security verification. For a complete guide, refer to <a href="https://www.mexc.com/announcements/article/12317767454233"><strong>Release of tokens in P2P is now secure!</strong></a> Next, click <strong>Yes</strong> to complete the P2P Sell transaction.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250423124055361OPqMfTn5mo3A8I.png" style="max-width:100%;height:auto" /></div><div> </div><div>7) You're all set! Your P2P Sell order has been successfully completed.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250423124055443iiUMGCtgBSxS0N.png" style="max-width:100%;height:auto" /></div><div> </div><p> </p><h2><strong>Step 6: Check Your Order</strong></h2><div>Click the <strong>Orders</strong> button in the top-right corner of your screen to view your P2P Orders history.</div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250423124055458tXfjcEdMfKSIM3.png" style="max-width:100%;height:auto" /></div><div> </div></div><p> </p>