Release of tokens in P2P is now secure!
<div><div>MEXC P2P has updated the security measures for release of tokens to protect the security of your assets.</div><div><br /></div><div>Starting from <strong>November 07, 2022, 18.00 PM (UTC+8)</strong>, if you buy crypto via MEXC P2P, you will need to enter the verification code (either using Google Authenticator 2FA security code / SMS verification code / Email verification code) before releasing the tokens.</div><div><br /></div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428232137614eG5pcZsAzKYITV.jpeg" alt="1.jpeg" style="max-width:100%;height:auto" /></div><div><br /></div><div><div><div>Step 1: Once you’ve successfully received your payment from the buyer, click on the <strong>Payment Received</strong>. A message box will pop-out directing you to <strong>Confirm</strong> <strong>payment</strong>. You need to tick the box and be aware that "Checking <strong>[Confirm]</strong> without receiving payment from the buyer may lead to account risks."</div><div><br /></div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202304282321390031u3ndmTvMjA6Zp.jpeg" alt="2.jpeg" style="max-width:100%;height:auto" /></div><div><br /></div><div><div><div>Step 2: Next, you'll be directed to another pop-out message box. Enter the six (6)-digit Google Authenticator 2FA security code that has to be accessed via your Google Authenticator App. Alternatively, you may choose "Switch to mobile verification".</div><div>Note: Each 30 minutes, you (as a seller) are required to complete this <strong>Security Verification.</strong></div><div><br /></div><div><strong>Please make sure you've received the funds from the buyer before releasing your coins</strong> <strong>!</strong></div><div><br /></div><div><br /></div><div>Buy USDT Instantly here: <a href="https://otc.mexc.com/">https://otc.mexc.com/</a></div><div><br /></div><div>Enjoy trading on MEXC.</div><div>MEXC Team</div><div>November 2022</div></div></div></div></div></div>
MEXC P2P Merchant Agreement
<div><div>Last updated: 10 April 2025</div><div> </div><div><strong>1. INTRODUCTION</strong></div><p> </p><div>1.1 These terms and conditions (the “Terms”) constitute a contract between you and MEXC, governing your access to and use of the MEXC services as a Merchant. Throughout this Agreement, references to “we”, “us” and “our” means MEXC and its affiliates.</div><div> </div><div>1.2 This MEXC P2P Merchant Agreement (the “Agreement”) is an integral part of the <a href="https://www.mexc.com/announcements/article/4411633765785">MEXC P2P Service Agreement </a>(the “Service Agreement”) and <a href="https://www.mexc.com/announcements/article/17730503299897">P2P Appeal Handling Rules</a> (the “Appeal Rules”).</div><div> </div><div>1.3 By participating in P2P transactions on <a href="https://mexc.com/">MEXC.com</a> and registering as a Merchant, you confirm that you have read, understood, and accepted this Agreement, the Service Agreement, and Appeal Rules. You also agree to be bound by and comply with the provisions contained therein. If you do not fully understand and agree to any part of this Agreement, you should not use the MEXC P2P service.</div><div> </div><p> </p><div><strong>2. CHANGES TO THE TERMS</strong></div><p> </p><div>2.1 We are constantly improving the Merchant Services and may occasionally update or modify these Terms. We reserve the right to modify these Terms at any time and for any reason, without prior notice to you. The updated version of the Terms will become effective immediately upon being published on our website, with the "Last Updated" date displayed at the top of the Terms. By continuing to use the Merchant Services, you acknowledge and accept the revised Terms. If you do not agree with the changes, you must discontinue using or accessing the Merchant Services.</div><div> </div><p> </p><div><strong>3. DEFINITIONS</strong></div><p> </p><div>“<strong>Merchant(s)</strong>” refers to a verified and approved user on MEXC, who is responsible for processing deposit requests (where users deposit fiat currency into their wallet) and withdrawal requests (where users withdraw virtual fiat currency to their bank account). The Merchant is required to review and approve these orders within a specified period, ensuring proper verification before approval.</div><div> </div><div>“<strong>Merchant Services</strong>” refer to the services provided by MEXC to support you as a Merchant. These services include but are not limited to, access to and use of the MEXC platform, exchange and transfer services, associated applications, tools, features, programs, websites, software, and any other products or services offered by MEXC to facilitate your activities as a Merchant. These services are intended to assist you in processing transactions on the MEXC platform.</div><div> </div><p> </p><div><strong>4. MERCHANT</strong> <strong>CONDUCT AND RESPONSIBILITY</strong></div><p> </p><ul style="list-style-type:disc"><li style="text-align:left"><div>Always act honestly and professionally.</div></li><li style="text-align:left"><div>Treat others fairly, with integrity, and respect.</div></li><li style="text-align:left"><div>Ensure your advertisements, including price and quantity, are accurate before posting.</div></li><li style="text-align:left"><div>Process payments, release tokens, and respond to users quickly. Only accept payments via methods you have advertised or those supported by MEXC P2P.</div></li><li style="text-align:left"><div>Do not cancel orders without reason or make malicious appeals. Contact users to resolve issues before appealing.</div></li><li style="text-align:left"><div>Do not use “MEXC,” bank names, payment method names, or other sensitive terms in your username.</div></li><li style="text-align:left"><div>For exclusive Merchant Support, please get in touch with us via <a href="https://otc.mexc.com/control">https://otc.mexc.com/control</a>.</div></li></ul><div> </div><p> </p><div><strong>5. MERCHANT CONDUCT AND TRANSACTION REQUIREMENTS</strong></div><p> </p><div style="text-align:left">5.1 The name on your payment method must match the name used during identity verification on MEXC.</div><div> </div><div style="text-align:left">5.2 Trading with users outside the MEXC P2P platform is strictly prohibited. MEXC will not be responsible for transactions conducted privately or outside the platform. Any such actions are undertaken at the Merchant's own risk.</div><div> </div><div>5.3 You must not include personal contact information (e.g., social media or messaging apps) in your advertisement, trading terms, or auto-replies.</div><div> </div><div>5.4 Sharing external links in your trading terms, auto-replies, or directing users to external platforms through chat is strictly prohibited. MEXC only provides the platform for transactions and is not responsible for any external links or activities.</div><div> </div><div>5.5 The use of third-party payment processors or payment providers is strictly prohibited. You must use only personal or corporate bank accounts registered under your verified name for transactions.</div><p> </p><div><div><div>5.6 Splitting fiat payments across multiple transfers is not allowed. Each transaction must exactly match the agreed order amount. Partial transfers or multiple payments for a single order are strictly prohibited.</div></div></div><div> </div><div>5.7 Abusive, threatening, or disrespectful language will not be tolerated. You must maintain professionalism in all communications.</div><div> </div><div style="text-align:left">5.8 If any suspicions arise during transaction, you are advised to request additional identity verification from the user. If the user refuses to provide further information, you must contact MEXC Customer Support for assistance.</div><div> </div><div style="text-align:left">5.9 If a user reports that their bank account has been frozen after receiving payment from you, you must cooperate with MEXC and provide all required evidence.</div><div> </div><div style="text-align:left">5.10 You are strictly prohibited from engaging in any transactions involving illegal funds. The source and purpose of all assets used in P2P transactions must be legal, with no suspicion of money laundering, criminal activity, or other illegal activity.</div><div> </div><div style="text-align:left">5.11 If you bring illegal digital assets or illegal funds into MEXC, resulting in legal risks or loss of assets for MEXC and its users, MEXC reserves the right to immediately disqualify you, ban all of your activities, and confiscate your security deposit. Additionally, MEXC reserves the right to pursue compensation for any direct or indirect losses incurred as a result of your actions. You agree to indemnify MEXC against all direct, indirect, special, and consequential losses or damages arising therefrom.</div><div> </div><p> </p><div><strong>6. MERCHANT DISQUALIFICATION</strong></div><p> </p><div>6.1 To ensure a secure, fair, and transparent P2P trading environment, MEXC reserves the right to disqualify any Merchant who violates MEXC platform rules. Grounds for disqualification may include, but are not limited to:</div><ul style="list-style-type:disc"><li><div>Failing to cooperate with MEXC Support during dispute resolution, including repeatedly ignoring requests for information or assistance.</div></li><li><div>Imposing hidden charges, unauthorized fees, or requiring users to pay more than what is clearly stated in the advertisement.</div></li><li><div>Encouraging users to trade or communicate outside the MEXC platform.</div></li><li><div>Mishandling, sharing, or abusing users’ private information, such as names, contact information, or banking data.</div></li><li><div>Spreading misleading, false, or damaging information that may negatively impact user trust in MEXC.</div></li><li><div>Taking advantage of technical issues or unfair tactics to gain an advantage over other Merchants.</div></li><li><div>Using multiple MEXC accounts to manipulate trades, monopolize the market, or block other users.</div></li><li><div>Receiving excessive negative reviews, low ratings, or unresolved complaints from users.</div></li><li><div>Engaging in disrespectful, offensive, or abusive communication on the MEXC platform, including in chats, appeals, or support channels.</div></li><li><div>Participating in market manipulation, price fixing, coordinated trading, or other activities that disrupt fair market conditions.</div></li><li><div>Remaining inactive for extended periods or consistently maintaining low trading activity.</div></li><li><div>Having a low order completion rate, frequent disputes, excessive complaints, or slow response times.</div></li></ul><div> </div><div>6.2 MEXC has the sole discretion to disqualify Merchants based on their behavior, internal risk assessments, and user feedback. All Merchants are expected to comply with platform rules and provide a safe, compliant, and professional experience for all users.</div><div> </div><p> </p><div><strong>7. Merchant Penalties & Violations</strong></div><p> </p><div>7.1 MEXC enforces strict guidelines to maintain a secure and fair P2P trading environment. If a Merchant violates specific terms under this Agreement, MEXC may impose penalties or restrictions on the Merchant account. These penalties may include, but are not limited to:</div><ul style="list-style-type:disc"><li style="text-align:left"><div><strong>Warning</strong></div></li><li style="text-align:left"><div><strong>Trading Suspension</strong></div></li><li style="text-align:left"><div><strong>Advertisement Suspension</strong></div></li><li style="text-align:left"><div><strong>Disqualification</strong></div></li><li style="text-align:left"><div><strong>Confiscation of Security Deposits</strong></div></li></ul><div> </div><div>7.2 Below is a breakdown of violations, corresponding behaviors, and the consequences.</div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:192px" width="192" /><col style="width:273px" width="273" /><col style="width:237px" width="237" /><col style="width:223px" width="223" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="2"><div style="text-align:center"><strong>Types of Violation</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="2"><div style="text-align:center"><strong>Behaviors</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center"><strong>Consequences</strong></div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong>1st Violation</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong>2nd(+) Violations</strong></div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="6"><div style="text-align:center">Breach of Clauses 4 and 5</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Failure to provide an effective payment method promptly, leading to an appeal</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Warning</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Disqualification</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Marked "Payment Completed" before actually making the payment</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Warning</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Disqualification</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Unresponsive to appeals (≥ 3 times per week)</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Ad Suspension</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Possible Disqualification</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Making payments from accounts that do not match the verified name on MEXC, leading to an appeal</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Trading Suspension</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Disqualification</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Use of unauthorized payment providers for transactions</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center">Disqualification & P2P Trading Suspension</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Receiving a large number of negative feedback from users</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center">Possible Disqualification & P2P Trading Suspension</div><div style="text-align:center"> </div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong>Types of Violation</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong>Behavior</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center"><strong>Consequence</strong></div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="3"><div style="text-align:center">Risk Control Triggered</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">The user's bank account is frozen due to receiving funds from the Merchant, and the Merchant fails to cooperate with MEXC within the given timeframe</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center">P2P Trading Suspension & Advertisement Suspension</div><div> </div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">MEXC's risk control system detects an abnormality, and the Merchant refuses or fails to cooperate with MEXC for investigation</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center">Disqualification & Possible P2P Trading Ban</div><div> </div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">MEXC's risk control system detects that the Merchant uses other accounts to wash trades and block other Merchants' advertisements intentionally</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center">Disqualification & Permanent P2P Trading Ban</div><div> </div></td></tr></tbody></table></div><div> </div></div><p> </p>
MEXC P2P Appeal Handling Rules
<div>Last Updated: Jul 30, 2025</div><div> </div><div>This MEXC P2P Appeal Handling Rules (the 'Rules') form part and parcel of the MEXC P2P Service Agreement (the 'Service Agreement'). By subscribing to or using MEXC P2P, you acknowledge that you have read, understood and accepted all of the terms and conditions in these Rules and the Service Agreement, and you acknowledge and agree that you will be bound by and will comply with the terms contained herein.</div><div> </div><div>All terms and references used in these Rules and which are defined and construed in the MEXC User Agreement (the “User Agreement”) or the Service Agreement, but are not defined or construed in these Rules, shall have the same meaning and construction in these Rules.</div><div> </div><div><strong>Overview of the Dispute Settlement Procedure</strong></div><div>A user (Buyer or Seller) may initiate an appeal related to a P2P Order. MEXC Customer Service ("MEXC CS") will mediate to resolve the dispute. All parties are required to provide accurate, timely evidence when requested.</div><div> </div><div>The Rules are as follows:</div><div> </div><div><strong>Appeals by the Buyer</strong></div><div> </div><div style="text-align:left"><strong>1. Seller does not release Digital Assets after payment is made by Buyer</strong></div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50px" width="50" /><col style="width:311px" width="311" /><col style="width:416px" width="416" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>a.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div><strong>Seller refuses to release Digital Assets intentionally and requests to cancel the Order, including for price-related reasons.</strong></div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:left">If the Buyer has paid the correct amount from a payment account matching the verified name on their MEXC account, and the Seller refuses to release the Digital Assets (e.g. due to disagreements regarding the price), MEXC CS will contact both parties and allow the Seller to respond within a given timeframe.</div><div>If no response is received within this timeframe, MEXC CS will manually release the Digital Assets to the Buyer — provided that the price falls within the acceptable deviation range defined below.</div><div style="text-align:left">A price deviation is considered acceptable if:</div><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>For orders of 1,000 USD or less, it is within 10% below the market price; or</div></li><li style="text-align:left"><div>For orders exceeding 1,000 USD, it is within a 5% deviation threshold.</div></li></ul><div>If the price is outside this range, the Digital Assets will not be released. Instead, MEXC CS will require the Seller to refund the full payment. The order will only be canceled after the refund is completed and confirmed.</div><div style="text-align:left">If the Seller refuses or delays the refund without valid justification, the Digital Assets will be released to the Buyer.</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>b.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div><strong>Seller fails to release the Digital Assets to the buyer in a timely manner or within a stipulated timeframe.</strong></div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div><u>If the Buyer has completed payment in real-time payment method</u></div><div>MEXC CS will contact the Seller and request the release of Digital Assets within a given timeframe.If the Seller fails to respond or release the Digital Assets within this timeframe, MEXC CS will manually release the Digital Assets to the Buyer.</div><div> </div><div><u>If the Buyer hasused a non-instant payment method</u></div><div>MEXC CS will contact the Seller and request that the Seller release the Digital Assets within 2 working days.</div><div>If payment has not arrived, the Seller must contact MEXC CS and submit valid supporting documents (e.g., bank statements).</div><div>If the Seller does not contact MEXC CS within the 2 working days provided, it will be assumed that the payment has been received, and MEXC CS will release the Digital Assets to the Buyer manually.</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>c.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div><strong>Seller delays release of Digital Assets due to sensitive words in the Buyer’s payment remarks</strong></div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>MEXC CS will contact the Seller and request either a refund or the release of the Digital Assets. If a refund is initiated, the Buyer shall bear any related fees.</div><div>Once the Digital Assets are released by the Seller, the Seller shall be solely responsible for any consequences arising from the release. MEXC shall not be liable for any losses or damages resulting therefrom.</div></td></tr></tbody></table></div><div><strong>2. Overpayment</strong></div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50px" width="50" /><col style="width:311px" width="311" /><col style="width:416px" width="416" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>a.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>Overpayment by Buyer</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>MEXC CS will contact the Seller and request a refund of the excess amount. The Seller will be given a timeframe to respond, based on the case.</div><div>If the Seller refuses or fails to respond, MEXC CS will review the case and may freeze the Seller’s P2P access and assets until the issue is resolved.</div><div>In cases where the Seller is unable or unwilling to provide a refund, MEXC shall not be held liable for the Buyer's mistake. Refunds are handled on a best-effort basis. MEXC reserves the right to suspend users who are uncooperative during the dispute process.</div></td></tr></tbody></table></div><div style="text-align:left"><strong>3. Order cancelled after payment</strong></div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50px" width="50" /><col style="width:311px" width="311" /><col style="width:416px" width="416" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>a.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>If the Buyer completes the payment but the order is cancelled — either by system timeout or by mistake</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:left">MEXC CS will review the submitted evidence. If payment is confirmed, CS will contact the Seller and request a refund within 24 hours.</div><div style="text-align:left">If the Seller refuses or does not respond, MEXC CS may freeze the Seller’s P2P access and assets until the issue is resolved.</div><div style="text-align:left">If the seller refuses to refund, MEXC is not liable for any loss resulting from the transaction. Users who are uncooperative during the process may be suspended or permanently restricted.</div></td></tr></tbody></table></div><div><strong>4. Out of the norm requests</strong></div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50px" width="50" /><col style="width:311px" width="311" /><col style="width:416px" width="416" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>a.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>Seller makes any out of the norm requests (e.g. requesting social media accounts, extra verification, additional fees, or asking the Buyer to provide contact details)</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div><strong>Additional verification</strong></div><div>If the Seller requests extra verification (e.g. screenshot of payment, selfie with ID), this must be clearly stated in the ad's trading terms before the order is placed. If the request was disclosed and the Buyer agrees, the trade can proceed. If the requirement was not disclosed or the Buyer refuses, MEXC CS will cancel the order.</div><div> </div><div><strong>Other out-of-policy requests</strong></div><div>If the Seller makes requests that violate platform policy (e.g. asking for contact details, social media accounts, or charging extra fees):</div><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>The Buyer may cancel the order and report the Seller.</div></li><li style="text-align:left"><div>MEXC CS will cancel the order and issue a formal warning.</div></li><li style="text-align:left"><div>Repeated or severe violations may lead to suspension or permanent ban from MEXC P2P.</div></li></ul></td></tr></tbody></table></div><div><strong>5. Offensive remarks and verbal attacks</strong></div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50px" width="50" /><col style="width:311px" width="311" /><col style="width:416px" width="416" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>a.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>User used offensive language during the transaction.</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>If a user uses offensive or abusive language in chat, comments, or communication with MEXC CS, their access to MEXC P2P may be suspended.</div><div>Repeated violations may result in permanent ban and account restrictions.</div><div>Disciplinary actions are determined at the discretion of MEXC CS, based on the severity and frequency of the behavior.</div></td></tr></tbody></table></div><div><strong>6. Fraudulent acts or behaviour during the transaction</strong></div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50px" width="50" /><col style="width:311px" width="311" /><col style="width:416px" width="416" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>a.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>User committed fraudulent acts or behaviour during the transaction.</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>Users who have committed fraudulent acts or behaviour will have their access to MEXC P2P disabled permanently. All advertisements published by the fraudulent user will be removed.</div><div>If the fraudulent acts or behaviour herein mentioned causes or is likely to cause a party to suffer any losses or damages, MEXC CS has the right to freeze or take any other appropriate action on the perpetrator's assets, including setting-off any available assets against the losses or damages suffered or is likely to be inflicted upon the wronged party.</div><div>MEXC reserves the right to determine the nature and/or substance of any act or omission which may constitute fraudulent acts or behaviours.</div></td></tr></tbody></table></div><div> </div><div><strong>Appeals by the Seller</strong></div><div> </div><div style="text-align:left"><strong>1. Payment not received</strong></div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50px" width="50" /><col style="width:311px" width="311" /><col style="width:416px" width="416" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>a.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>The buyer has not paid but clicked [Mark as paid] or [Transferred, Next]</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>If the Buyer fails to make the payment, does not provide valid proof of payment (e.g. an untampered receipt from anofficial banking app/website), or cannot be reached within the given timeframe:</div><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>MEXC CS will cancel the order, and the Digital Assets will be returned to the Seller.</div></li><li><div>If this occurs three times or more, the Buyer’s P2P access may be partially or permanently restricted due to repeated violations.</div></li></ul></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>b</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>Buyer claims that payment has been made but Seller did not receive funds</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>If the Buyer provides valid proof of payment, but the Seller claims the funds were not received:</div><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>MEXC CS will contact the Seller and allow up to 2 working days for the Digital Assets to be released.</div></li><li style="text-align:left"><div>If the Digital Assets are not released within the given timeframe, MEXC CS may manually release the Digital Assets to the Buyer.</div></li><li style="text-align:left"><div>If the Seller believes that payment was not received, they must contact MEXC CS with supporting documents.</div></li><li><div>Failure to do so will be considered confirmation that payment was received.</div></li></ul></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>c</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>Buyer paid to an account that is not accessible by the Seller</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>If the Buyer transfers funds to an account that the Seller claims is inaccessible (e.g. a blocked, loan, or closed account), MEXC CS will first verify whether the Seller had clearly stated the correct payment method on the order page.</div><div>Only the payment method details displayed on the system-logged order screen are considered valid and binding. Any instructions shared via chat messages, auto-replies, ad terms, or external messengers will not be treated as official.</div><ol start="1" style="list-style-type:decimal"><li><div>If the payment was made to an incorrect account due to the Buyer’s error:</div><ol style="list-style-type:lower-latin"><li><div>The Seller must submit valid supporting evidence within a given timeframe to prove that the funds were not received (e.g. confirmation of account block, proof of loan account, or a bank letter), or refund the payment to the Buyer.</div></li><li><div>If the Seller fails to provide the required proof in time, MEXC CS will consider the funds as received and complete the order in favor of the Buyer.</div></li></ol></li></ol><div> </div><div>If the Buyer transfers funds based on information that contradicts the official payment method shown on the order page (e.g., chat instructions, ad terms, auto-replies, or external messengers), and this results in the Seller being unable to receive the funds, the Buyer will be held fully responsible. In such cases, the order may be canceled, and MEXC CS will not consider unofficial instructions as valid grounds for appeal.</div><div> </div><ol start="2" style="list-style-type:decimal"><li><div>If the Buyer transfers funds exactly according to the payment method shown on the order details page, but the Seller had shared different instructions in chat, trading terms, or through external messages that led to failed receipt of funds, it will be considered the Seller’s mistake. In such cases, MEXC CS will release the Digital Assets in favor of the Buyer.</div></li></ol><div> </div><div>MEXC CS will only recognize payment method details visible on the order page as valid.</div><div style="text-align:left">Repeated violations by either party may result in permanent suspension from MEXC P2P.</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>d.</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>Buyer violated payment terms (e.g. payment from a third-party account or multiple payments under one order)</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>If the Seller does not release the Digital Assets due to payment violations, such as a third-party payment or multiple transactions under the same order:</div><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>MEXC CS will request the Buyer to provide valid refund details (e.g. account name and number matching the original payment) within a specified timeframe.</div></li><li style="text-align:left"><div>Once valid refund details are received, MEXC CS will allow the Seller a defined timeframe to complete the refund.</div></li><li style="text-align:left"><div>If the Buyer fails to respond or does not provide valid refund details within the given timeframe, MEXC CS will cancel the order in the Seller’s favor.</div></li><li style="text-align:left"><div>If the Buyer provides valid refund details, but the Seller fails to refund within the required timeframe, MEXC CS will proceed with releasing the Digital Assets to the Buyer.</div></li></ul></td></tr></tbody></table></div><div> </div><div style="text-align:left"><strong>2. Underpayment by Buyer</strong></div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50px" width="50" /><col style="width:311px" width="311" /><col style="width:416px" width="416" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>a.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>Buyer underpaid for the Order.</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>If the Buyer pays less than the full order amount:</div><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>MEXC CS will ask the Buyer to pay the outstanding amount within a given timeframe. Any extra transaction or refund fees must be covered by the Buyer.</div></li><li style="text-align:left"><div>If the Buyer fails to respond or refuses to pay, MEXC CS will instruct the Seller to refund the amount received.</div></li><li style="text-align:left"><div>If the Buyer underpaid and the Seller already released the Digital Assets, MEXC CS will still request the Buyer to complete the payment. If the Buyer refuses, the Seller is responsible for the loss.</div></li></ul><div>Uncooperative users may face P2P suspension, and MEXC is not liable for any resulting losses.</div></td></tr></tbody></table></div><div><strong>3. Malicious buying behavior</strong></div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50px" width="50" /><col style="width:311px" width="311" /><col style="width:416px" width="416" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>a.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>Buyer repeatedly places orders without intent to pay.</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>If a Buyer is found to be placing orders with no intention of completing payment — including actions intended to abuse the system by triggering the locking of the Seller’s Digital Assets, market manipulation, or other abusive behaviors — MEXC CS will investigate the case.</div><div>Once confirmed, the account will be permanently suspended from MEXC P2P with no right to appeal. Additional platform restrictions may apply based on the severity of the abuse.</div></td></tr></tbody></table></div><div><strong>4. Seller's account becomes blocked after receiving payment from Buyer</strong></div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50px" width="50" /><col style="width:311px" width="311" /><col style="width:416px" width="416" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>a.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>Seller's account becomes blocked after receiving payment from Buyer.</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>If the Seller’s account becomes blocked (e.g. frozen or locked) after receiving the Buyer’s payment, the Buyer’s access to MEXC P2P will be suspended, and withdrawal of Digital Assets will be temporarily disabled until the issue is resolved or both parties reach a mutual agreement.</div><div>Within 72 hours of receiving a request from MEXC CS, the Seller must provide evidence that the account block was caused by the Buyer’s actions (e.g. fraud report, chargeback, or bank dispute). The Buyer is required to fully cooperate and provide all necessary documentation to support the resolution process.</div><div>If the Buyer fails to cooperate or submit required documents within the given timeframe, their MEXC P2P access will be permanently disabled, and their withdrawal rights may be restricted.</div></td></tr></tbody></table></div><div><strong>5. Seller released crypto without confirming payment</strong></div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50px" width="50" /><col style="width:311px" width="311" /><col style="width:416px" width="416" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>a.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>Seller released crypto without confirming payment</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>If a Seller releases crypto without confirming that full payment has been received in their account, they bear full responsibility for any resulting loss. MEXC will not intervene or be liable for unrecoverable funds.</div><div>If the Buyer is unresponsive or refuses to cooperate, MEXC CS will suspend the Buyer's access to P2P services, and the Seller may escalate the case to law enforcement.</div><div>Sellers are strongly advised to verify receipt of funds before releasing any assets.</div></td></tr></tbody></table></div><div><strong>6. Offensive remarks and verbal attacks</strong></div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50px" width="50" /><col style="width:311px" width="311" /><col style="width:416px" width="416" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>a.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>User used offensive language during the transaction.</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>If a user uses offensive or abusive language in chat, comments, or communication with MEXC CS, their access to MEXC P2P may be suspended.</div><div>Repeated violations may result in a permanent ban and account restrictions.</div><div>Sanctions are applied based on the severity and frequency of the behavior, at the discretion of MEXC CS.</div></td></tr></tbody></table></div><div><strong>7. Fraudulent acts or behaviour during the transaction</strong></div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50px" width="50" /><col style="width:311px" width="311" /><col style="width:416px" width="416" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>a.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>User committed fraudulent acts or behaviour during the transaction.</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div>Users who have committed fraudulent acts or behaviour will have their access to MEXC P2P disabled permanently. All advertisements published by the fraudulent user will be removed.</div><div>If the fraudulent acts or behaviour herein mentioned causes or is likely to cause a party to suffer any losses or damages, MEXC CS has the right to freeze or take any other appropriate action on the perpetrator's assets, including setting-off any available assets against the losses or damages suffered or is likely to be inflicted upon the wronged party.</div><div>MEXC reserves the right to determine the nature and/or substance of any act or omission which may constitute fraudulent acts or behaviours.</div></td></tr></tbody></table></div><div> </div><div><strong>Disclaimers</strong></div><div> </div><ol start="1" style="list-style-type:decimal"><li style="text-align:left"><div>MEXC is not responsible for any losses in assets resulting from a user's failure to follow instructions from MEXC within the stipulated timeframe.</div></li><li style="text-align:left"><div>MEXC is not responsible for any assets losses resulting from any trades conducted privately outside of MEXC P2P. All P2P transactions must be conducted exclusively through the MEXC P2P platform. MEXC and all users are prohibited from engaging in or supporting private transactions outside the platform. MEXC will not be held liable for any such activity.</div></li><li><div>MEXC shall not be held liable for user-initiated errors, including but not limited to fraud by either the Seller or the Buyer, payments to incorrect accounts, failure to follow platform instructions, or any arrangements made off-platform.</div></li><li><div>MEXC is not responsible for any losses arising from the use of incorrect or third-party communication channels, including but not limited to Telegram, WhatsApp, email, or phone calls. Users must conduct all communication related to P2P transactions and customer support exclusively through official tools integrated into the MEXC P2P platform. MEXC does not provide support or authorize any transactions conducted via external messaging platforms.</div></li><li><div>MEXC reserves the right to take disciplinary action and/or any other actions MEXC deems appropriate and/or is in the best interest of MEXC or its user(s), including temporary or permanent suspension, against any user who attempts to manipulate the system, mislead Customer Support staff, defrauding the platform or other users, or exploit platform loopholes.</div></li></ol><div> </div><div><strong>General Terms</strong></div><div> </div><ol start="1" style="list-style-type:decimal"><li style="text-align:left"><div>MEXC retains the rights to final interpretation and application of the terms and conditions prescribed under these Rules and the operations thereof.</div></li><li style="text-align:left"><div>MEXC reserves the right to refuse processing disputes related to orders created more than 18 months ago. The reopening of appeals will be determined at the sole discretion of MEXC on a case-by-case basis.</div></li><li style="text-align:left"><div>MEXC reserves the right to change these Rules from time to time for any reason. Access to MEXC P2P is subject to these Rules, the Service Agreement, and the Legal Documents, as they are amended from time to time and published on MEXC's website.</div></li><li style="text-align:left"><div>These Rules have been drafted in English. Although translations in other languages of this document may be available, such translations may not be up to date or complete. Accordingly, you agree that in the event of any conflict between the English language version of this document and any other translations thereof, the English language version of this document shall prevail.</div></li><li><div>All decisions made by MEXC CS in the resolution of disputes are final and not subject to further appeal, unless explicitly stated otherwise in these Rules.</div></li><li><div>Users are expected to regularly review the updated version of these Rules. Continued use of MEXC P2P following any changes shall be deemed as acceptance of the revised Rules.</div></li><li><div>MEXC may monitor and log user activities for the purpose of compliance, dispute resolution, and fraud prevention. By using MEXC P2P, users agree to such monitoring as part of platform usage.</div></li></ol><div> </div><div> </div>
How to Sell Crypto on MEXC P2P (MEXC Official Website)
<div><h2><strong>Step 1: Navigate to P2P Trading</strong></h2><div>Click <strong>Buy Crypto</strong> → <strong>P2P Trading</strong>.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250423124055061yeqqv2Y3nnvE5G.png" style="max-width:100%;height:auto" /></div><div> </div><h2><strong>Step 2: Add Payment Method</strong></h2><div>For detailed instructions, please refer to the full guide on <a href="https://www.mexc.com/announcements/article/17827791522125">How to Add payment method for P2P Trading</a>.</div><div> </div><h2><strong>Step 3: Confirm Order Information Based on Your TransactionNeeds</strong></h2><div style="text-align:left">1) Choose <strong>P2P</strong> as the trading mode.</div><div> </div><div style="text-align:left">2) Click on the <strong>Sell</strong> tab to view the available Ads.</div><div> </div><div style="text-align:left">3) From the list of available cryptocurrencies (<strong>USDT</strong>, <strong>USDC</strong>, <strong>BTC</strong>, <strong>ETH</strong>), select the one you wish to sell.</div><div> </div><div style="text-align:left">4) Select your preferred P2P buyer under the Advertiser column, then click the <strong>Sell USDT</strong> button.</div><div> </div><div><strong>Note:</strong> Remember to review the supported payment methods listed in the selected Ads.</div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250423124055479fkH58oguuIq6kg.png" style="max-width:100%;height:auto" /></div><p> </p><h2><strong>Step 4: Fill Out the Details to Sell Your Crypto</strong></h2><div style="text-align:left">1) Click the <strong>Sell USDT</strong> button to open the selling interface.</div><div> </div><div style="text-align:left">2) Enter the amount of <strong>USDT</strong> you wish to sell in the <strong>I want to sell</strong> field.</div><div> </div><div style="text-align:left">3) Alternatively, enter the amount of <strong>Fiat</strong> you wish to receive in the <strong>I will receive</strong> field. The system will automatically calculate the corresponding crypto amount, or vice versa.</div><div> </div><div style="text-align:left">4) After completing the steps above, make sure to tick the box <strong>I have read and agree to the </strong><a href="https://www.mexc.com/announcements/article/4411633765785"><strong>MEXC Peer-to-Peer (P2P) Service Agreement</strong></a>. You will then be redirected to the <strong>Order</strong> page.</div><div> </div><div><strong>Note:</strong> In the <strong>Available/Limit</strong> column, P2P Advertisers list the available cryptocurrencies for sale, along with the minimum and maximum transaction limits per order, in fiat terms for each ad.</div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250423124055446Y3SwwoA6dIuDTc.png" style="max-width:100%;height:auto" /></div><p> </p><h2><strong>Step 5: Confirm Order Information and Complete Your Order</strong></h2><div style="text-align:left">1) On the <strong>Order</strong> page, the P2P buyer has 15 minutes to complete the payment to your bank account.</div><div> </div><div style="text-align:left">2) Review the <strong>Order Information</strong> carefully. Ensure that the account name displayed in your selected payment method matches the name registered on your MEXC account.</div><div> </div><div style="text-align:left">3) <strong>Live Chat</strong> box is supported and available, allowing you to communicate with merchants in real time.</div><div> </div><div><strong>Note:</strong> P2P crypto sales are processed exclusively through your <strong>Fiat Wallet</strong>. Please ensure your funds are available in your Fiat Wallet before initiating the transaction.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250423124055215n7KxNiDxydbCEB.png" style="max-width:100%;height:auto" /></div><div> </div><div>4) Once you have successfully received payment from the P2P buyer, check the <strong>Payment Received</strong> box.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250423124055201mdrZI9hyRyz6Yl.png" style="max-width:100%;height:auto" /></div><div> </div><div>5) Click <strong>Confirm</strong> to proceed with the <strong>P2P Sell</strong> order.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250423124055208pwsa3CyfEltX9P.png" style="max-width:100%;height:auto" /></div><div> </div><div>6) Enter the 6-digit <strong>MEXC/Google Authenticator</strong> 2FA code for security verification. For a complete guide, refer to <a href="https://www.mexc.com/announcements/article/12317767454233"><strong>Release of tokens in P2P is now secure!</strong></a> Next, click <strong>Yes</strong> to complete the P2P Sell transaction.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250423124055361OPqMfTn5mo3A8I.png" style="max-width:100%;height:auto" /></div><div> </div><div>7) You're all set! Your P2P Sell order has been successfully completed.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250423124055443iiUMGCtgBSxS0N.png" style="max-width:100%;height:auto" /></div><div> </div><p> </p><h2><strong>Step 6: Check Your Order</strong></h2><div>Click the <strong>Orders</strong> button in the top-right corner of your screen to view your P2P Orders history.</div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250423124055458tXfjcEdMfKSIM3.png" style="max-width:100%;height:auto" /></div><div> </div></div><p> </p>
How to Buy Crypto on MEXC P2P (MEXC Official Website)
<div><h2><strong>Step 1: Enter [P2P Trading]</strong></h2><div> </div><div>Click [<strong>Buy Crypto</strong>] - [<strong>P2P Trading</strong>] respectively.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202504181112189989Zxjr8l40YAnT7.png" style="max-width:100%;height:auto" /></div><div> </div><h2><strong>Step 2: Confirm Order Information based on your transaction needs</strong></h2><div> </div><div style="text-align:left">1）Choose <strong>P2P</strong> as the transaction mode;</div><div> </div><div style="text-align:left">2）Click on <strong>Buy</strong> Tab to view the available Ads;</div><div> </div><div style="text-align:left">3）Amongst the selection of the available cryptos [<strong>USDT</strong>] [<strong>USDC</strong>] [<strong>BTC</strong>] [<strong>ETH</strong>], choose the one you intend to buy;</div><div> </div><div style="text-align:left">4）Select your preferred P2P Maker under the Advertiser column, then hit the [<strong>Buy USDT</strong>] button. Before placing an order, make sure to:</div><ul style="list-style-type:disc"><li style="text-align:left"><div>Carefully review the payment methods supported by the advertiser.</div></li><li style="text-align:left"><div>Read and understand the Trading Terms set by the maker — they may include important conditions or restrictions.</div></li></ul><div>You are now ready to begin your P2P Buy transaction!</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250418111218619AMWi94aq62dnjo.png" style="max-width:100%;height:auto" /></div><div> </div><h2><strong>Step 3: Fill in Information about Purchasing</strong></h2><div> </div><div style="text-align:left">1）Click on the <strong>Buy USDT</strong> button and the purchasing interface will pop up;</div><div> </div><div style="text-align:left">2）Enter the amount of Fiat Currency that you are willing to pay in the [<strong>I want to pay</strong>] column;</div><div> </div><div style="text-align:left">3）Alternatively, you may choose to fill in the quantity of USDT you intend to receive in the [<strong>I will receive</strong>] column. The actual payment amount in Fiat Currency will be determined automatically, or vice versa;</div><div> </div><div style="text-align:left">4）After completing the above steps, please don’t forget to tick on the [I have read and agree to <a href="https://www.mexc.com/en-US/announcements/article/4411633765785">MEXC Peer-to-Peer (P2P) Service Agreement</a>] box. Now, you will be redirected to the Order page.</div><div> </div><div>Notes</div><ul style="list-style-type:disc"><li style="text-align:left"><div>Under the [<strong>Limit</strong>] and <strong>[Available</strong>] column, P2P Advertisers have listed the available cryptos to buy with and the minimum and maximum transaction limits per P2P order, in fiat terms for each Ad.</div></li><li style="text-align:left"><div>To smoothen the process of crypto purchase, it is highly advisable to complete the relevant information of your supported payment methods. You may refer to the <a href="https://www.mexc.com/announcements/article/17827791522125">How to Add payment method for P2P Trading</a> for the complete guide.</div></li></ul><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250418111218504gTiTBUeaTIxyMy.png" style="max-width:100%;height:auto" /></div><div> </div><h2><strong>Step 4: Confirm Order Details and Complete Order</strong></h2><div> </div><div>1）Check the payment time window displayed on the Order page — the seller usually sets a limit (typically 15 minutes) for you to complete the transfer to their bank account. Make sure to act within this timeframe.</div><div> </div><div style="text-align:left">2）Check the <strong>Order details</strong> and make sure the purchase fulfill your transaction needs;</div><div> </div><div>3）Review the payment information displayed on the Order page and complete your transfer to P2P Seller's bank account;</div><div> </div><div>4）Live Chat box is supported, allowing you to easily communicate with P2P counterparties in real time;</div><div> </div><div style="text-align:left">5）Once you have transferred funds, please check the box [<strong>Transfer Completed, Notify Seller</strong>].</div><div> </div><div><strong>Note</strong>: MEXC P2P doesn't support automatic payment, so users need to manually transfer fiat currency from their respective online banking or payment application to the P2P Sellers once the order is confirmed.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250418111218630YPcM0hluGRkAri.png" style="max-width:100%;height:auto" /></div><div> </div><div>6）Click on [<strong>Confirm</strong>] to proceed for the P2P Buy order;</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250418111218646yciwJcK8QZ1894.png" style="max-width:100%;height:auto" /></div><div> </div><div>7）Wait for the P2P Sellers to release the USDT and complete the order.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250418111218419FlfnUAXmKhFsII.png" style="max-width:100%;height:auto" /></div><div> </div><div>8）Congrats! You have completed the purchase of crypto via MEXC P2P.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250418111218742qwiGsGPVc5Xm0s.png" style="max-width:100%;height:auto" /></div><div> </div><h2><strong>Step 5: Check Your Order</strong></h2><div> </div><div>Check the <strong>Orders</strong> button. You may view all of your previous P2P transactions here.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250418111218865xAvFZaxxJlJ9GC.png" style="max-width:100%;height:auto" /></div><div> </div><div> </div></div><p> </p>
How to Sell Crypto on MEXC P2P (MEXC App)
<div><h2><strong>Step 1: Navigate to P2P Trading</strong></h2><div>On the MEXC app homepage → Tap <strong>More</strong> → Select <strong>Assets</strong> → Choose <strong>P2P</strong> to access the P2P page.</div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250427180712847G51NgFZnI7JOSM.png" width="273" style="max-width:100%;height:auto" /><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250427180712690Lx7rZlAJCoR63b.png" width="261" style="max-width:100%;height:auto" /></div><div> </div><div>Alternatively, from the MEXC app homepage, tap on <strong>Trade</strong> → <strong>P2P</strong> to access the P2P page.</div><p> </p><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250427180712794gG9zJrCCQ0MyCR.png" width="254" style="max-width:100%;height:auto" /><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250427180712814oamBormkAKKiAX.png" width="252" style="max-width:100%;height:auto" /></div><div> </div><h2><strong>Step 2: Add Payment Method</strong></h2><div>You may refer to the complete guide on <a href="https://www.mexc.com/announcements/article/17827791522125">How to Add Payment Methods for P2P Trading</a>.</div><div> </div><h2><strong>Step 3: Confirm Order Information Based on Your TransactionNeeds</strong></h2><div style="text-align:left">1) Choose <strong>P2P</strong> as the trading mode.</div><div> </div><div style="text-align:left">2) Tap on the <strong>Sell</strong> tab to view the available ads.</div><div> </div><div style="text-align:left">3) From the list of available cryptocurrencies (<strong>USDT</strong>, <strong>USDC</strong>, <strong>BTC</strong>, <strong>ETH</strong>), select the one you wish to sell.</div><div> </div><div style="text-align:left">4) Choose your preferred <strong>P2P Buyer</strong> from the Advertiser column, then tap the <strong>Sell USDT</strong> button.</div><div> </div><div>Before placing an order, make sure to:</div><ul style="list-style-type:disc"><li style="text-align:left"><div>Carefully review the payment methods supported by the advertiser.</div></li><li style="text-align:left"><div>Read and understand the <strong>Trading Terms</strong> set by the maker, as they may include important conditions or restrictions.</div></li></ul><div>You're now ready to begin your <strong>P2P Sell</strong> transaction!</div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250427180712904sMj35eZJAI0t45.png" width="261" style="max-width:100%;height:auto" /><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250427180713430t5QumCnruaNHqx.png" width="278" style="max-width:100%;height:auto" /></div><div> </div><h2><strong>Step 4: Fill Out the Details to Sell Your Crypto</strong></h2><div> </div><div style="text-align:left">1) Tap the <strong>Sell USDT</strong> button to open the selling interface.</div><div> </div><div style="text-align:left">2) Enter the amount of <strong>USDT</strong> you wish to sell in the <strong>I want to sell</strong> field.</div><div> </div><div style="text-align:left">3) Alternatively, you can enter the amount of <strong>Fiat</strong> you intend to receive in the <strong>I will receive</strong> field. The system will automatically calculate the equivalent USDT amount, or vice versa.</div><div> </div><div style="text-align:left">4) After completing the above steps, make sure to check the box labeled <strong>I have read and agree to the </strong><a href="https://www.mexc.com/announcements/article/4411633765785"><strong>MEXC Peer-to-Peer (P2P) Service Agreement</strong></a><strong>.</strong> You will then be redirected to the <strong>Order</strong> page.</div><div> </div><div><strong>Note:</strong> Under the <strong>Sell</strong> column, P2P Advertisers list the available cryptocurrencies for sale, as well as the minimum and maximum transaction limits per P2P order, in fiat terms for each Ad.</div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250427180713300NwUzGbh4bPaYpL.png" width="295" style="max-width:100%;height:auto" /><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202504271807130498SWegRuiPFGrX7.png" width="293" style="max-width:100%;height:auto" /></div><div> </div><div> </div><h2><strong>Step 5: Confirm Order Informationand Complete Your Order</strong></h2><div> </div><div style="text-align:left">1) On the <strong>Order</strong> page, the P2P Buyer has 15 minutes to complete the payment.</div><div> </div><div style="text-align:left">2) Review the <strong>Order Information</strong> carefully. Ensure that the account name shown in your PaymentMethod matches your MEXC registered name. Otherwise, the P2P Buyer may reject the order.</div><div> </div><div style="text-align:left">3) <strong>Live Chat</strong> box is supported and available, allowing real-time communication with your counterpart.</div><div> </div><div style="text-align:left">4) Once you've confirmed receipt of the payment from your counterpart, check the box labeled <strong>Payment Received</strong>.</div><div> </div><div style="text-align:left">5) Tap <strong>Confirm</strong> to proceed with completing the P2P Sell order.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250427180713874YBfs54ZML84zik.png" style="max-width:100%;height:auto" /></div><div> </div><div style="text-align:left">6) Enter the 6-digit <strong>MEXC/Google Authenticator</strong> 2FA code for security verification. For a complete guide, refer to <a href="https://www.mexc.com/announcements/article/12317767454233"><strong>Release of tokens in P2P is now secure!</strong></a> Then, tap <strong>Yes</strong> to complete the P2P Sell transaction.</div><div> </div><div style="text-align:left">7) You're all set! Your P2P Sell order has been successfully completed.</div><div> </div><div><strong>Note:</strong> P2P crypto sales are processed exclusively through your <strong>Fiat Wallet</strong>, so please ensure your funds are available there before initiating the transaction.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250427180713288gXCmPvx07HE862.png" style="max-width:100%;height:auto" /></div><div> </div><h2><strong>Step 6: Check Your Order</strong></h2><div> </div><div style="text-align:left">1) Tap the <strong>Overflow menu</strong> (three dots) in the top-right corner.</div><div> </div><div style="text-align:left">2) Select <strong>Orders</strong>.</div><div> </div><div style="text-align:left">3) Here, you can view all of your previous P2P transactions (labeled <strong>My Orders</strong>).</div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250427180714022AYLbTnirvJP6gN.png" width="247" style="max-width:100%;height:auto" /><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250427180713995sewuW3wgnr2QVz.png" width="270" style="max-width:100%;height:auto" /></div><div> </div><div> </div></div>
How to Post a Trade Ad on MEXC P2P (Website)
<div><div>Open the MEXC official homepage, go to the top navigation bar, select [Buy Crypto], and click [P2P Trading] to enter the P2P trading page.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250418104319845bMYAC3D6cOnuXe.png" style="max-width:100%;height:auto" /></div><div> </div><p> </p><h2><strong>1. Accessing the Ad Posting Page</strong></h2><div>On MEXC, you can post advertisements either as a verified merchant or as a standard user.</div><div> </div><div>If you are posting an ad as an individual, you can go to the P2P trading page, click [More], and select [Post New Ad] to create an ad.</div><div> </div><div>If you are posting an ad as a verified merchant, you can go to the P2P trading page, click [More], and select [Post New Ad] to create an ad.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202504181043211787CZIDfETp3bUWF.png" style="max-width:100%;height:auto" /></div><div> </div><div>Alternatively, you can select [Merchant Portal].</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202504181043207818eitkgyciKUQmo.png" style="max-width:100%;height:auto" /></div><div> </div><div>In the "My Ads" section within the Merchant Portal, click [Publish Ads] to create a new ad.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F2025041810431998611ebMK0AxPSNRd.png" style="max-width:100%;height:auto" /></div><div> </div><p> </p><h2><strong>2. Becoming a Verified Merchant</strong></h2><div>If you are not yet a verified merchant on MEXC, go to the P2P trading page, click on [More] in the upper right corner, and select [Apply as Merchant].</div><div> </div><div>Follow the on-screen instructions to complete SMS verification, email verification, and advanced KYC verification. Additionally, in some markets, you may also be required to freeze a security deposit to complete the verification process. Click [Submit Application]. MEXC P2P staff will review your application within <strong>7 business days.</strong></div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250418104321272UmUrpbT00sTitv.png" style="max-width:100%;height:auto" /></div><div> </div><div>As a verified merchant, you can enjoy more benefits, including dedicated customer support, a special merchant badge, priority order processing, and access to exclusive merchant events. For detailed information on how to become a verified merchant and the advantages of being one, you can also read "<a href="https://www.mexc.com/announcements/article/4407385936281">MEXC is now Recruiting P2P Merchants!</a>".</div><div> </div><p> </p><h2><strong>3. Posting Ads</strong></h2><h3>3.1 Ad posting requirements</h3><div>To ensure a secure trading environment, MEXC applies different ad posting requirements based on the user's status and region.</div><ul style="list-style-type:disc"><li style="text-align:left"><div><strong>Standard users</strong> must meet specific criteria, including advanced KYC verification, linking mobile devices and email to their account, and may be subject to conditions such as account age, number of completed P2P orders, net trading volume, and order completion rate.</div></li><li style="text-align:left"><div><strong>Verified merchants</strong> enjoy higher limits and fewer restrictions, but some markets may also require a frozen security deposit as part of the verification process.</div></li></ul><div>You can view the full list of ad posting requirements by market here: <a href="https://www.mexc.com/announcements/article/17827791519853">MEXC P2P Ad Posting Requirements</a></div><div> </div><h3>3.2 Set Type and Token</h3><div> </div><div>Choose <strong>[I Want to Buy] </strong>or <strong>[I Want to Sell]</strong> for the ad type and select the token and trading fiat.</div><div> </div><div><strong>Note</strong>: If you select the <strong>[I Want to Sell]</strong>, you must have a sufficient balance in your fiat account to successfully post the ad.</div><div>Additionally, sell ads are subject to minimum amount requirements, which may vary by market and fiat currency. You can find the full list of minimum amounts <a href="https://www.mexc.com/announcements/article/17827791523150">here</a>.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F2025041810432024065zApB5RSctvdJ.png" style="max-width:100%;height:auto" /></div><div> </div><h3>3.3 Set Price and Quantity</h3><div> </div><div>Currently, MEXC supports Fixed-price and Floating Price ads for selling. Set the price, quantity, and the single transaction limit.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250418104321008wnKE6AJZm1kDHl.png" style="max-width:100%;height:auto" /></div><div> </div><h3>3.4 Set Payment Methods</h3><div> </div><div>You can add up to 10 payment methods. You may set a time limit for each payment method. If the buyer does not complete the transaction within the specified time, the trade will be canceled.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250418104321087rE2CehEX3eFH26.png" style="max-width:100%;height:auto" /></div><div> </div><h3>3.5 Add Notes and Terms</h3><div> </div><div>Enter an automatic reply message, which will be sent to the chat window when a user places an order. You can also specify terms and conditions for the ad, which users can view on the order page before placing an order.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250418104320983q9FpQkc8pqWFC0.png" style="max-width:100%;height:auto" /></div><div><strong>Important Guidelines:</strong></div><div style="text-align:left">The content of the automated reply and advertiser terms must not contradict MEXC’s <a href="https://www.mexc.com/announcements/article/4411633765785">P2P Service Agreement</a>.</div><ul style="list-style-type:disc"><li style="text-align:left"><div>Charging any additional fees beyond the listed trade amount is strictly prohibited.</div></li><li style="text-align:left"><div>Do not include third-party links or personal contact information such as phone numbers, WhatsApp, Telegram, or any external messaging platforms.</div></li><li><div>Ensure your terms are clear, professional, and aligned with MEXC's compliance standards to maintain a smooth and secure trading experience.</div></li></ul><div> </div><h3>3.6 Set Trade Requirements</h3><div> </div><div>You can specify requirements for your ad, such as advanced KYC completion, account age, and mobile verification completion. Users who do not meet these requirements will not be able to place an order.</div><div><strong>Tip:</strong> The stricter your trade requirements, the fewer potential buyers or sellers will be able to engage with your ad. Use filters strategically to balance security with order volume.</div><div> </div><div><div><div>After reviewing and agreeing to the relevant terms, click <strong>[Publish] </strong>to post your ad.</div><p> </p><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250418174424911lulaRX1S6rPrDl.png" style="max-width:100%;height:auto" /></div></div><p><br /></p></div><h2><strong>4. Viewing and Editing Published Ads</strong></h2><div>In the "My Ads" section, you can check the status of your published ads. Once posted, you can edit, delist, delete, or share your ad.</div><div> </div><div>Note: Once an ad is deleted, it can no longer be edited.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250418104321457Vduj4CmL49xl7e.png" style="max-width:100%;height:auto" /></div><div> </div></div><p> </p>
FAQs — MEXC P2P Trading
<div><h3><strong>What is MEXC P2P Trading?</strong></h3><div>MEXC P2P is a peer-to-peer marketplace where you can directly trade cryptocurrencies with others using your preferred local currency, price, and payment method. You can trade on MEXC P2P as either an Advertiser (Maker) or a Taker. Please note that MEXC acts solely as an intermediary marketplace and does not participate in P2P transactions as an Advertiser or Taker.</div><div> </div><h3><strong>Is MEXC P2P secure?</strong></h3><div>Yes. When an order is created, MEXC locks the crypto amount being traded within the P2P order until both parties complete the transaction. If your counterparty suggests completing transactions outside the MEXC P2P platform, ignore the suggestion and file an appeal.</div><div> </div><h3><strong>Do I need to complete KYC before using MEXC P2P?</strong></h3><div>Yes, Primary KYC Verification is mandatory. For guidance, please refer to the <a href="https://www.mexc.com/learn/article/17827791509561"><strong>tutorial</strong></a>.</div><div> </div><h3><strong>How to buy and sell crypto on MEXC P2P?</strong></h3><div>Once verified, you can start buying crypto with zero fees on the <a href="https://otc.mexc.com/trading"><strong>MEXC P2P</strong></a><strong> </strong>marketplace.</div><ul style="list-style-type:disc"><li style="text-align:left"><div><a href="https://www.mexc.com/announcements/article/17827791523122"><u>How to Buy Crypto via P2P Trading from MEXC Official Website</u></a> and the <a href="https://www.mexc.com/announcements/article/17827791523120"><u>App</u></a>.</div></li><li style="text-align:left"><div><a href="https://www.mexc.com/announcements/article/17827791523123"><u>How to Sell Crypto via P2P Trading from MEXC Official Website</u></a> and the <a href="https://www.mexc.com/announcements/article/17827791523121"><u>App</u></a>.</div></li><li style="text-align:left"><div><a href="https://www.mexc.com/announcements/article/17827791523119"><u>How to Post a Trade Ad on MEXC P2P</u></a></div></li></ul><div> </div><h3><strong>Are there transaction fees on MEXC P2P?</strong></h3><div>Currently, there are <strong>zero</strong> fees associated with P2P trading on MEXC P2P. However, additional fees may be charged by your payment service provider.</div><div> </div><h3><strong>How can I add a payment method for P2P Trading?</strong></h3><div>Navigate to the <a href="https://otc.mexc.com/payment"><strong>User Center</strong></a>, then click <strong>Add Payment Method</strong> and select your preferred payment option. You can also edit or disable payment methods as needed.</div><div>Currently, MEXC P2P supports over 100 payment methods. You can buy and sell cryptocurrencies such as <strong>USDT</strong>, <strong>USDC</strong>, <strong>BTC</strong>, and <strong>ETH</strong> using your fiat currency.</div><div> </div><h3><strong>Can I use someone else’s bank or payment account for P2P Trading?</strong></h3><div>No. Payments must be made using accounts in your name that match the name on your MEXC account. Using accounts that do not match may result in the suspension of your P2P trades.</div><div> </div><h3><strong>What should I do if the website or app closes unexpectedly during a P2P order?</strong></h3><div>You can view ongoing P2P orders <a href="https://otc.mexc.com/orderProcessing/fiatOrderList"><strong>here</strong></a>. To complete the order, click on the Order ID, and you should be able to continue the transaction.</div><div> </div><h3><strong>What should I do if I encounter an issue with my P2P order?</strong></h3><div>If problems arise (e.g., the seller does not release cryptocurrency after payment), you can contact the customer service team or file an appeal in the following ways:</div><ul style="list-style-type:disc"><li style="text-align:left"><div>Live Chat: Reach out to <a href="https://www.mexc.com/">MEXC Online Customer Service</a></div></li><li style="text-align:left"><div>Submit a request: Reach out to MEXC Online Customer Service by submitting a ticket via <a href="https://www.mexc.com/en-US/support/requests">general inquiries</a></div></li><li style="text-align:left"><div>Appeal: Reach out to <a href="https://otc.mexc.com/orderProcessing/fiatOrderList">MEXC OTC Customer Service</a></div></li></ul><div>Our customer service is available 24/7 and will respond to your request within minutes. To expedite resolution, please provide your UID, P2P Order ID, and relevant evidence.</div><div> </div><h3><strong>What is the difference between the Quick Buy and the P2P page?</strong></h3><div>The <a href="https://otc.mexc.com/fastTransaction"><strong>Quick Buy</strong></a> zone automatically matches you with a counterparty, while the <a href="https://otc.mexc.com/trading"><strong>P2P</strong></a> page allows you to choose your preferred advertiser for trading.</div><div> </div><h3><strong>How do I change my nickname?</strong></h3><div>Navigate to the <a href="https://otc.mexc.com/payment"><strong>User Center</strong></a> and click on the <strong>Edit</strong> button next to your current nickname. Note that nicknames can only be changed once every 30 days.</div><div> </div><h3><strong>How to become a MEXC P2P Merchant?</strong></h3><div>To apply as a P2P Merchant, you can submit your application <a href="https://otc.mexc.com/apply-merchant"><strong>here</strong></a>. For more information, please refer to the official <a href="https://www.mexc.com/announcements/article/4407385936281"><strong>P2P Merchant recruitment announcement</strong></a>.</div></div><p> </p>
MEXC P2P Now Supports Brazilian Real (BRL), Argentine Peso (ARS), Colombian Peso (COP), Mexican Peso (MXN) and Venezuelan Bolívares (VES)
<div><div>As part of our continuous efforts to enhance MEXC’s P2P trading platform and expand support for more fiat currencies, we are pleased to announce that Brazilian Real (BRL), Argentine Peso (ARS), Colombian Peso (COP), Mexican Peso (MXN) and Venezuelan Bolívar (VES) are now available for cryptocurrency transactions. Users can now seamlessly buy and sell digital assets using these supported currencies.</div><div> </div><div>Users can now trade BTC, USDT, ETH, and USDC with the six supported currencies on MEXC, enjoying zero trading fees for a seamless trading experience.</div><div><a href="https://otc.mexc.com/">Kickstart your P2P trading journey.</a></div><div> </div><div>We're inviting new merchants to join MEXC's P2P platform and post ads for buying and selling cryptocurrency. As a P2P merchant, you'll enjoy zero transaction fees, dedicated customer support, a special merchant badge, and access to exclusive events with added benefits.</div><div><a href="https://otc.mexc.com/apply-merchant">Apply now to become a P2P merchant!</a></div><div> </div><div><strong>What is P2P trading?</strong></div><div>MEXC P2P is a platform that allows users to trade cryptocurrency directly with other users. You can buy and sell cryptocurrency on MEXC P2P as a seller or a buyer. <a href="https://www.mexc.com/en-US/announcements/article/17827791522051">Click here to learn more.</a></div><div> </div><div>Join our official Telegram group for real-time updates on P2P events and promotions!</div><p> </p><div style="text-align:left">P2P Brazil <a href="https://t.me/MEXCP2P_Brazil">https://t.me/MEXCP2P_Brazil</a></div><div>P2P Spanish <a href="https://t.me/MEXCP2P_ES">https://t.me/MEXCP2P_ES</a></div><div>General PT group <a href="https://t.me/MEXCPortugal">https://t.me/MEXCPortugal</a></div><div> </div></div><p> </p>
How to Buy Crypto on MEXC P2P (MEXC App)
<div><h2><strong>Step 1: Access the P2P Page</strong></h2><div>On the MEXC App homepage, tap <strong>More → Assets → P2P</strong> to access the P2P page.</div><p> </p><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250428141650138KcBVXE2BTuHZWe.png" width="262" style="max-width:100%;height:auto" /><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250428141649868mQPW1PFbSQKYiv.png" width="255" style="max-width:100%;height:auto" /></div><div> </div><div> </div><div>You can also tap <strong>Trade → P2P</strong> from the homepage to access the same page.</div><p> </p><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250428141650087SB6PdeqaWb1LDF.png" width="277" style="max-width:100%;height:auto" /><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250428141649951tVJHhoeWPjjKo3.png" width="284" style="max-width:100%;height:auto" /></div><div> </div><div> </div><h2><strong>Step 2: Confirm Order Information</strong></h2><div> </div><div style="text-align:left">1. Select <strong>P2P</strong> as the trading method.</div><div> </div><div style="text-align:left">2. Tap the <strong>Buy</strong> tab to view available ads.</div><div> </div><div style="text-align:left">3. Choose the crypto you wish to buy from the available options: USDT, USDC, BTC, and ETH.</div><div> </div><div style="text-align:left">4. Select your preferred P2P maker, then tap <strong>Buy USDT</strong>.</div><div> </div><div>Before placing an order, be sure to:</div><ul style="list-style-type:disc"><li style="text-align:left"><div>Carefully review the payment methods supported by the advertiser.</div></li><li style="text-align:left"><div>Read and understand the trading terms set by the maker—they may include important conditions or restrictions.</div></li></ul><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250428141650208ehbe63iu4EPlEF.png" width="258" style="max-width:100%;height:auto" /><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202504281416504572CofxZfIDO8CAl.png" width="250" style="max-width:100%;height:auto" /></div><div> </div><h2><strong>Step 3: Enter Order Details</strong></h2><div> </div><div style="text-align:left">1. Tap the <strong>Buy USDT</strong> button to open the purchasing interface.</div><div> </div><div style="text-align:left">2. Enter the amount of fiat currency you wish to spend in the <strong>"I want to pay"</strong> field.</div><div> </div><div style="text-align:left">3. Alternatively, you can enter the amount of USDT you want to receive in the <strong>"I will receive"</strong> field. The corresponding payment amount in fiat currency will be calculated automatically, and vice versa.</div><div> </div><div style="text-align:left">4. Tick the <strong>"I have read and agree to the </strong><a href="https://www.mexc.com/en-US/announcements/article/4411633765785"><strong>MEXC Peer-to-Peer (P2P) Service Agreement</strong></a><strong>"</strong> box to proceed to the order page.</div><div> </div><div><strong>Note</strong></div><ul style="list-style-type:disc"><li><div>Under the <strong>Limit</strong> and <strong>Available</strong> columns, P2P advertisers list the available crypto and the minimum and maximum transaction limits (in fiat) for each ad.</div></li><li><div>To ensure a smoother crypto purchase process, it is highly recommended to complete your supported payment method information in advance. For a step-by-step guide, refer to <a href="https://www.mexc.com/announcements/article/17827791522125">How to Add Payment Method for P2P Trading</a>.</div></li></ul><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250428141651434pV5O1piKUL6Qcm.png" width="282" style="max-width:100%;height:auto" /><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202504281416503361GAnF7eIHhkRu4.png" width="288" style="max-width:100%;height:auto" /></div><div> </div><h2><strong>Step 4: Complete Payment</strong></h2><div> </div><div>1. Check the payment time window displayed on the order page—the seller usually sets a limit (typically 15 minutes) for you to complete the transfer to their bank account. Make sure to act within this timeframe.</div><div> </div><div style="text-align:left">2. Review the order details and confirm that all information is accurate.</div><div> </div><div>3. Verify the payment information displayed on the order page, then complete the transfer to the P2P seller's bank account.</div><div> </div><div>4. Use the live chat box to communicate with the P2P counterparty in real time if needed.</div><div> </div><div style="text-align:left">5. After completing the transfer, tap <strong>Transfer Completed, Notify Seller</strong>.</div><div> </div><div style="text-align:left">6. Tap <strong>Confirm</strong> to proceed with the P2P buy order.</div><div> </div><div>7. Wait for the P2P seller to release the USDT and complete the order.</div><div> </div><div>8. Once the USDT is released, your order will be marked as complete.</div><div> </div><div><strong>Note:</strong> MEXC P2P does not support automatic payments. Users must manually transfer fiat currency from their online banking or payment app to the P2P seller once the order is confirmed.</div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250428141651790QzxcX17C6E7kn2.png" style="max-width:100%;height:auto" /></div><div> </div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202504281416513871oa04bUB1qpV5s.png" width="509" style="max-width:100%;height:auto" /></div><div> </div><h2><strong>Step 5: Review Order</strong></h2><div style="text-align:left"> </div><div style="text-align:left">1. Tap the icon in the top-right corner to reveal more options.</div><div> </div><div style="text-align:left">2. Select <strong>Orders</strong>.</div><div> </div><div>3. Review your past P2P transactions.</div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250428141650956yJaDuvkHg83IcD.png" width="243" style="max-width:100%;height:auto" /><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250428141651741OwWhP5TRtBnbZV.png" width="243" style="max-width:100%;height:auto" /></div><div> </div><div> </div></div><p> </p>