How to Change the Phone Number Linked to Your MEXC Account
<div data-page-id="B9jzdLaWDo14alxPFshuYJ0RsDg" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-ZN03dbbgToYbS3x12z4uHeGGsab"><strong>Overview</strong></h2><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-GphVds9cNoX66nxZhR6uS39dsWP" data-list="bullet"><div><span style="font-size: 16px;"><strong>When to change:</strong> When you change your phone number or want to enhance account security.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Q9B6dRHkloL6p7x7jKWuQOIws4g" data-list="bullet"><div><span style="font-size: 16px;"><strong>How to change:</strong> Supported via both the MEXC App and the Web.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-OQX1dt5vioBLuWxJ9zpuIjSgsob" data-list="bullet"><div><span style="font-size: 16px;"><strong>Security restriction:</strong> Crypto and fiat withdrawals are disabled for 24 hours after the change.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-OP6Ddc4SkotT41x9pTVudn3jsEh" data-list="bullet"><div><span style="font-size: 16px;"><strong>Time required:</strong> The entire process takes about 3–5 minutes.</span></div></li></ul><div class="ace-line ace-line old-record-id-doxussPKLvbtn3XLDstpChwksyf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KHYqd8XtgoEHOOxYyoHuRd7HsHg"><span style="font-size: 16px;">When using the MEXC cryptocurrency trading platform, you may need to change the phone number linked to your account for various reasons. MEXC provides a convenient feature to update your linked phone number. The following sections explain in detail how to change the phone number linked to your MEXC account via the App and the Web, helping you complete the process smoothly.</span></div><div class="ace-line ace-line old-record-id-doxus48xJX0rf8H8PKGp92CATHc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Ca9Mdpg5AoFnC3xH7SIunRBAszg"><strong>1. Change the Linked Phone Number via the MEXC App</strong></h2><div class="ace-line ace-line old-record-id-WCR2djBjgobrXexYVouuArKrsZe"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-Vknmd9vi2ozhDAxjYazuO9PTsjg"><span style="font-size: 16px;">1) Open the MEXC App. On the home page, tap your <strong>profile icon</strong> to enter the account management page.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-BlUfd2c3BoEU6HxymQSurJmYsqf"><span style="font-size: 16px;">2) Find and tap <strong>Security</strong>.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-PITXdajFqoS6AlxBz42ugxKXsSf"><span style="font-size: 16px;">3) On the Security page, locate <strong>Phone Number</strong> and tap to enter the change mobile number page.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-U06tdfn9tomAclxRJrrurP86sRe"><span style="font-size: 16px;">4) The system will require you to complete two-factor verification or passkey verification to confirm that the action is performed by you.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-Ue7kdEr50oI9KsxbcFOu1KM5swe"><span style="font-size: 16px;">5) After verification, you will enter the mobile number change page. Enter the new mobile number you want to link, then tap <strong>Get Code</strong>. The system will immediately send an SMS verification code to the new number. After receiving the code, enter it and tap <strong>Confirm</strong> to complete the change.</span></div><div class="ace-line ace-line old-record-id-doxusofPq7P91Vsy4S29dkhMhYf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"b7515499-33bd-45ff-a8f1-49566ebc9337","height":2162,"width":5220,"currHeight":2162,"currWidth":5220,"natrualHeight":2162,"natrualWidth":5220,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FMWd4bt7ojom7CRx82NjuM0fTswc%2F%3Fpreview_type%3D16","file_token":"MWd4bt7ojom7CRx82NjuM0fTswc","image_type":"image/png","size":1626604,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusmnxf6NuoLvWlUS9WxZKQ7p"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260117094805038hkIaxU1ymFzckl.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJCOWp6ZExhV0RvMTRhbHhQRnNodVlKMFJzRGciLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6Ijc0MjIxMDg5NzE5Mjc4NjMzMDIiLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiTVdkNGJ0N29qb203Q1J4ODJOanVNMGZUc3djIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjoxNjI2NjA0LCJzY2FsZSI6MSwid2lkdGgiOjUyMjAsImhlaWdodCI6MjE2MiwibmFtZSI6ImltYWdlLnBuZyIsImNyb3AiOlswLDAsMCwwXSwicm90YXRpb24iOjAsImNhcHRpb24iOnsidGV4dCI6eyJhcG9vbCI6eyJuZXh0TnVtIjowLCJudW1Ub0F0dHJpYiI6bnVsbH0sImluaXRpYWxBdHRyaWJ1dGVkVGV4dHMiOnsiYXR0cmlicyI6bnVsbCwidGV4dCI6bnVsbH19fX0sImFyZWFfY29tbWVudHMiOnt9fQ==" data-suite="eyJmaWxlVG9rZW4iOiJNV2Q0YnQ3b2pvbTdDUng4Mk5qdU0wZlRzd2MiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNtbnhmNk51b0x2V2xVUzlXeFpLUTdwIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9NV2Q0YnQ3b2pvbTdDUng4Mk5qdU0wZlRzd2MvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/MWd4bt7ojom7CRx82NjuM0fTswc/?mount_node_token=doxusmnxf6NuoLvWlUS9WxZKQ7p&mount_point=docx_image" data-width="5220" data-height="2162" data-lark-image-uri="drivetoken://MWd4bt7ojom7CRx82NjuM0fTswc" data-lark-image-width="5220" data-lark-image-height="2162" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxustkuaUJEyKnr4UxtwbGKFUf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-OwPNdFui0orTNZxe00EuLExksog"><strong>2. Change the Linked Phone Number via the Web</strong></h2><div class="ace-line ace-line old-record-id-doxus8NQPIG5Gx5w46JDziC5LKg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZMzxdEPaKozBgyxaDS8uJiWUs1d"><span style="font-size: 16px;">Open the MEXC <a data-lark-is-custom="true" href="https://www.mexc.com/">website</a> in your browser and sign in to your account. After logging in, move your cursor over your profile icon to open the dropdown menu, then select <a data-lark-is-custom="true" href="https://www.mexc.com/user/security">Security</a>.</span></div><div class="ace-line ace-line old-record-id-doxusqELa6ydGkb5MuX6laH9x0e"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"bf8c8774-b563-4417-b68e-6803000881db","height":1396,"width":2928,"currHeight":1396,"currWidth":2928,"natrualHeight":1396,"natrualWidth":2928,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FNBZlbg71moIsLJxHi8KuWyzysah%2F%3Fpreview_type%3D16","file_token":"NBZlbg71moIsLJxHi8KuWyzysah","image_type":"image/png","size":475451,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusx5iQwb3JztoJSgK8G9IWgf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202601170948044715w9T28h25swzRj.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJOQlpsYmc3MW1vSXNMSnhIaThLdVd5enlzYWgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXN4NWlRd2IzSnp0b0pTZ0s4RzlJV2dmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9OQlpsYmc3MW1vSXNMSnhIaThLdVd5enlzYWgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/NBZlbg71moIsLJxHi8KuWyzysah/?mount_node_token=doxusx5iQwb3JztoJSgK8G9IWgf&mount_point=docx_image" data-width="2928" data-height="1396" data-lark-image-uri="drivetoken://NBZlbg71moIsLJxHi8KuWyzysah" data-lark-image-width="2928" data-lark-image-height="1396" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxus6hrmp78HDkkT6OwVEY0Ide"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CZ6jdBQOPoKHK4xLxRvu1ATyshv"><span style="font-size: 16px;">On the Security page, locate the Mobile Verification section and click <strong>Change</strong>.</span></div><div class="ace-line ace-line old-record-id-doxusnwrvNAAw6Z26M4Pz8AEEQc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"6acdf2f9-8028-4cec-8325-2897bd2d9b50","height":1456,"width":2938,"currHeight":1456,"currWidth":2938,"natrualHeight":1456,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FClqzbUuppoAJnNxxh0ru3UNvsvg%2F%3Fpreview_type%3D16","file_token":"ClqzbUuppoAJnNxxh0ru3UNvsvg","image_type":"image/png","size":736345,"comments":[]}]}" class="image-uploaded gallery old-record-id-MGc8djPYgoowPGxhwrauzEAxsLd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260117094804280ZsACKAiscG0z9Z.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJCOWp6ZExhV0RvMTRhbHhQRnNodVlKMFJzRGciLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6IjcyMzYyMTU4MTYwODQwNzg1OTciLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiQ2xxemJVdXBwb0FKbk54eGgwcnUzVU52c3ZnIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjo3MzYzNDUsInNjYWxlIjoxLCJ3aWR0aCI6MjkzOCwiaGVpZ2h0IjoxNDU2LCJuYW1lIjoiaW1hZ2UucG5nIiwiY3JvcCI6WzAsMCwwLDBdLCJyb3RhdGlvbiI6MCwiY2FwdGlvbiI6eyJ0ZXh0Ijp7ImFwb29sIjp7Im5leHROdW0iOjAsIm51bVRvQXR0cmliIjpudWxsfSwiaW5pdGlhbEF0dHJpYnV0ZWRUZXh0cyI6eyJhdHRyaWJzIjpudWxsLCJ0ZXh0IjpudWxsfX19fSwiYXJlYV9jb21tZW50cyI6e319" data-suite="eyJmaWxlVG9rZW4iOiJDbHF6YlV1cHBvQUpuTnh4aDBydTNVTnZzdmciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTUdjOGRqUFlnb293UEd4aHdyYXV6RUF4c0xkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DbHF6YlV1cHBvQUpuTnh4aDBydTNVTnZzdmcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/ClqzbUuppoAJnNxxh0ru3UNvsvg/?mount_node_token=MGc8djPYgoowPGxhwrauzEAxsLd&mount_point=docx_image" data-width="2938" data-height="1456" data-lark-image-uri="drivetoken://ClqzbUuppoAJnNxxh0ru3UNvsvg" data-lark-image-width="2938" data-lark-image-height="1456" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxus2s4aojfwfG8dRmRnIxUZJ3"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Ap4Pd5jbUoR7Erxy6TOu64IisOb"><span style="font-size: 16px;">Carefully read the <a data-lark-is-custom="true" href="https://www.mexc.com/user/security/change-mobile">on-page notice</a> to understand the security restrictions after the change. After confirming, select the confirmation checkbox and click <strong>Change Anyway</strong>.</span></div><div class="ace-line ace-line old-record-id-doxuswCs0KQncg8L8iZXNFgKF4e"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-doxusBwd8SpuH1GWq5IeYTlrKLQ"><span style="font-size: 16px;">*BTN-Mobile Verification&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/security/change-mobile">https://www.mexc.com/user/security/change-mobile</a>*</span></div><div class="ace-line ace-line old-record-id-doxusj5VDj1tiRXPvB4PGDftZWb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"60ce9d56-d856-4730-9feb-ed153d383f9e","height":204.24098025867937,"width":730,"currHeight":204.24098025867937,"currWidth":730,"natrualHeight":822,"natrualWidth":2938,"pluginName":"imageUpload","scale":0.24846834581347857,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FTW2ebkYGLoAI3dx0oFzuqRFesnc%2F%3Fpreview_type%3D16","file_token":"TW2ebkYGLoAI3dx0oFzuqRFesnc","image_type":"image/png","size":267707,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxus11B927smgYs57VxocQKWHe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260117094804079AA4iOYHbdPTzYq.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJUVzJlYmtZR0xvQUkzZHgwb0Z6dXFSRmVzbmMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXMxMUI5MjdzbWdZczU3VnhvY1FLV0hlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9UVzJlYmtZR0xvQUkzZHgwb0Z6dXFSRmVzbmMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/TW2ebkYGLoAI3dx0oFzuqRFesnc/?mount_node_token=doxus11B927smgYs57VxocQKWHe&mount_point=docx_image" data-width="2938" data-height="822" data-lark-image-uri="drivetoken://TW2ebkYGLoAI3dx0oFzuqRFesnc" data-lark-image-width="2938" data-lark-image-height="822" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxusx2JUCaj40lQN8mylMkwfAf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XM4Idougvo4Z7Qxba3DuNnIyspc"><span style="font-size: 16px;">Complete passkey verification. This step ensures that the action is performed by the account owner and prevents unauthorized changes.</span></div><div class="ace-line ace-line old-record-id-doxusPVcpH8bAE3lsgtmSEGtvyf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"ced5d68f-81b6-4de3-b657-18f6a7c28470","height":1340,"width":2938,"currHeight":1340,"currWidth":2938,"natrualHeight":1340,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FWX1nbILUBo3H0xxxNcjuSmtIsub%2F%3Fpreview_type%3D16","file_token":"WX1nbILUBo3H0xxxNcjuSmtIsub","image_type":"image/png","size":319840,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxus8p23QOieQonZf7Oj1JT8V1"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260117094804136bSk3WNbr5hoX7h.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJXWDFuYklMVUJvM0gweHh4TmNqdVNtdElzdWIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXM4cDIzUU9pZVFvblpmN09qMUpUOFYxIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9XWDFuYklMVUJvM0gweHh4TmNqdVNtdElzdWIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/WX1nbILUBo3H0xxxNcjuSmtIsub/?mount_node_token=doxus8p23QOieQonZf7Oj1JT8V1&mount_point=docx_image" data-width="2938" data-height="1340" data-lark-image-uri="drivetoken://WX1nbILUBo3H0xxxNcjuSmtIsub" data-lark-image-width="2938" data-lark-image-height="1340" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxusKpshyodX66hbcCsKFwKDKb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WMG4ddZUPo4m6QxO9r2u3Tg6sUe"><span style="font-size: 16px;">After verification, enter your new mobile number on the change page. Click <strong>Get Code</strong> and enter the SMS verification code sent to the new number. Then click <strong>Confirm</strong> to complete the entire process.</span></div><div class="ace-line ace-line old-record-id-doxusAbkpH3wBrho2I2wDGq2tef"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"2cfcdb57-98f0-4402-9737-a115c4638a93","height":1352,"width":2938,"currHeight":1352,"currWidth":2938,"natrualHeight":1352,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FJQlfbFJWSo3Q43xiJRXutDNSsRb%2F%3Fpreview_type%3D16","file_token":"JQlfbFJWSo3Q43xiJRXutDNSsRb","image_type":"image/png","size":361411,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusncBOD4Z5EW0KMYEosttYTe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260117094804029RVx8H5vUCPC4ma.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJKUWxmYkZKV1NvM1E0M3hpSlJYdXRETlNzUmIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNuY0JPRDRaNUVXMEtNWUVvc3R0WVRlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9KUWxmYkZKV1NvM1E0M3hpSlJYdXRETlNzUmIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/JQlfbFJWSo3Q43xiJRXutDNSsRb/?mount_node_token=doxusncBOD4Z5EW0KMYEosttYTe&mount_point=docx_image" data-width="2938" data-height="1352" data-lark-image-uri="drivetoken://JQlfbFJWSo3Q43xiJRXutDNSsRb" data-lark-image-width="2938" data-lark-image-height="1352" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-QmFKdf5mYoMDIDxgJ0yu25gSslg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-RHfDdMSSPoa8u9xJQfbuF9Shstg"><strong>3. Security Recommendations When Changing Your Linked Mobile Number</strong></h2><div class="ace-line ace-line old-record-id-doxusHuZPKSS0DpyfPV9xL2iXad"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RlhSdoTp7oEzNDxOIK4uMbNisUd"><span style="font-size: 16px;">To protect your account assets, crypto and fiat withdrawals will be temporarily disabled for 24 hours after changing the linked mobile number. Please plan the timing accordingly to avoid affecting your normal trading activities.</span></div><div class="ace-line ace-line old-record-id-doxusgZFeQxmqRnuDHIJJZGbXUe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AXdXdQVV8oj3TOxrOLxu9IN4sEf"><strong style="font-size: 16px;">Recommendations</strong></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-SMpAdemtHoySHfxXl51u4olhsOc" data-list="bullet"><div><span style="font-size: 16px;">Change your mobile number when you do not need to make crypto or fiat withdrawals.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-KIDIddAHtoktmkxZzrJu7GIZsqc" data-list="bullet"><div><span style="font-size: 16px;">If you have upcoming trading plans, complete the mobile number change in advance.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-DMsudDCchoFgY1xbFgIuQHdPsid" data-list="bullet"><div><span style="font-size: 16px;">Ensure the new mobile number can receive SMS verification codes normally.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-RmCsd2QnKoQjPBxeQcHuiR9PsCb" data-list="bullet"><div><span style="font-size: 16px;">Keep your new mobile number secure and do not share it with others.</span></div></li></ul><div class="ace-line ace-line old-record-id-doxuss30PJh0mEfHUy3LERtlC8d"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-SaJtdbqwOo0AQHxoViQuQqEVsGf"><strong>4. Changing A Linked Mobile Number FAQ</strong></h2><div class="ace-line ace-line old-record-id-doxuscAH3BoDcLNLmCgHXhAONWc"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-U1bzdq6UAokMbqxpa1CuOHWvsYZ"><span style="font-size: 16px;">4.1 What should I do if I cannot receive the verification code?</span></h3><div class="ace-line ace-line old-record-id-doxusiuAAwh5D7r1rSfVTqk4pAb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GEbmdWBtqo8zqDxHSDiuaNUqshc"><span style="font-size: 16px;">Check whether your mobile signal is stable and whether SMS messages are being blocked. You may wait a moment and request the code again, or contact MEXC Customer Service for assistance.</span></div><div class="ace-line ace-line old-record-id-JHypdlHuwosVQVxKPF4uXtuYs6f"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-M6LcdN1FyorRMOxMqE0uWFSxsCd"><span style="font-size: 16px;">4.2 Can I change back to a mobile number that was previously used?</span></h3><div class="ace-line ace-line old-record-id-doxusx2aUBK2Mus0cE8hgnqI4ag"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-E0qgdEKWzo0MU8xDJZ6u9LZTsHc"><span style="font-size: 16px;">Yes. As long as the number is not currently linked to another MEXC account, it can be linked again.</span></div><div class="ace-line ace-line old-record-id-doxusQ7wpMPpB3TDd11Bpz9F3jf"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-TqVudidaIod9lQxeFkjune89sVg"><span style="font-size: 16px;">4.3 Is there a fee for changing the mobile number?</span></h3><div class="ace-line ace-line old-record-id-doxusbHlEmtkHFTyFzk4QedJGIc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QqkTd6oN4oSjPYxIMd8uVEMRscg"><span style="font-size: 16px;">No. MEXC does not charge any fees for changing your linked mobile number.</span></div><div class="ace-line ace-line old-record-id-doxusJrMvPP1QHGXPax2RdWcag3"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OYeWdaNmwoRj0BxxpS6uOCrrsJb"><span style="font-size: 16px;">With this guide, users should have a clear understanding of the process for changing the mobile number linked to your MEXC account. Whether you use the app or the web, the process is simple and usually takes only a few minutes.</span></div><div class="ace-line ace-line old-record-id-doxusNpb9LbIivL35XQ56bKXG8d"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-H3gjdwf8jowLPaxw48uuqDq0ssd"><span style="font-size: 16px;">If you encounter any issues or have questions during the process, you may contact the official MEXC Customer Service team at any time for professional assistance and support.</span></div><div class="ace-line ace-line old-record-id-HpXodBDPPoMa2uxf4S8ut6ogshe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-DnxPdbNoEoQpWhxRw4yuUQa6sid"><span style="font-size: 16px;">Recommended Reading:</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-Lo3KdGFtIo86MfxJ8CZu1kyks0c" data-list="bullet"><div><span style="font-size: 16px;"><a href="https://www.mexc.com/support/article/complete-guide-to-linking-a-phone-number-to-your-mexc-account-283069328701168640">Complete Guide to Linking a Phone Number to Your MEXC Account</a></span></div></li><li class="ace-line ace-line old-record-id-SNMJdreG8o9oujxdlxQuFxHns8f" data-list="bullet"><div><span style="font-size: 16px;"><a href="https://www.mexc.com/support/article/how-to-unlink-the-mobile-number-from-your-mexc-account-283072146199715840">How to Unlink the Mobile Number from Your MEXC Account</a></span></div></li><li class="ace-line ace-line old-record-id-TldUdy2YhodNP2xKim7uyW1asVg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-change-the-email-address-linked-to-your-mexc-account-269841568163738624" data-lark-is-custom="true" style="font-size: 16px;">How to Change the Email Address Linked to Your MEXC Account</a></div></li><li class="ace-line ace-line old-record-id-JnB8dYLT4odAL1xHTBoucvGtsHb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-link-google-authenticator-on-mexc-17827791508980" data-lark-is-custom="true" style="font-size: 16px;">How to Link Google Authenticator on MEXC</a></div></li></ul><div class="ace-line ace-line old-record-id-PjI1dyXvtovixxxg13ou0h7ispd"><span style="font-size: 16px;"><br></span></div></div>
How to Unlink the Mobile Number from Your MEXC Account
<div data-page-id="QrXod6cZNo0fwIxR6RFuiJuCsFd" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-doxus4TjnIAQN128wb3Rxq7dtYg"><strong>Overview</strong></h2><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-UF9ld7w4Ao0pmux7uAHuR8bRs1c" data-list="bullet"><div><span style="font-size: 16px;"><strong>Scenarios:</strong> When your mobile number is lost, you change carriers, or the number is recycled and you can no longer receive verification codes.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-K0VkddwLEon8ZpxFPYduDqZmstg" data-list="bullet"><div><span style="font-size: 16px;"><strong>How to unlink:</strong> The process can be completed via the MEXC App or the Web.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-RgtedHO08og6vuxYMxuuBlh0sCc" data-list="bullet"><div><span style="font-size: 16px;"><strong>Processing time:</strong> Requests are processed within one business day after submission.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-XbYZdFbYoo7UvwxOIOsuKfnSsfb" data-list="bullet"><div><span style="font-size: 16px;"><strong>Note:</strong> Crypto and fiat withdrawals will be unavailable for 24 hours after the mobile number is successfully unlinked. </span></div></li></ul><div class="ace-line ace-line old-record-id-doxusMbLUd6gq7vOicJax1yJmig"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-N5oEdUMP2ou8yhx5vMFuBOJssJw"><span style="font-size: 16px;">If your mobile number is no longer available and you are unable to receive SMS verification codes from MEXC, you may apply to unlink your mobile number through the <a data-lark-is-custom="true" href="https://www.mexc.com/support">Help Center's</a> Self-Services feature. The following sections provide detailed instructions for both the app and the web.</span></div><div class="ace-line ace-line old-record-id-doxusxvlxFreM5d7iOeTjRQkApg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-QTGId7ypsoObRExvwGlur5yGsCb"><strong>1. Unlink a Mobile Number via the App</strong></h2><div class="ace-line ace-line old-record-id-doxuskJwQPJcUhWZGzrwH7S6dNg"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-U9JsdxVUpoFGwQxBla7uDWM1sce"><span style="font-size: 16px;">1) Open the MEXC App and log in. On the home page, tap <strong>More</strong>.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-OfAKd30ZUouG4HxoinmuVrtMsih"><span style="font-size: 16px;">2) Select <strong>Help Center</strong>.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-OLtydcLyQoZ1mgxHhUUuAyDbsLb"><span style="font-size: 16px;">3) On the Help Center page, select <strong>Reset Email/GA/Mobile</strong>.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-YgCcdxnYRoekkUx6nZMuTLg7s1e"><span style="font-size: 16px;">4) On the Reset Security Verification page, select <strong>Reset mobile number </strong>toapply for reset, then tap <strong>Reset</strong> to submit the request.</span></div><div class="ace-line ace-line old-record-id-doxusRD4ORRrybqCRJKAFqVOV0e"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BXNddKADpoBqwwx7WxDuH8EZsPh"><span style="font-size: 16px;">After submission, the request will be processed by MEXC Customer Service within one business day. Processing updates will be sent via email or SMS.</span></div><div class="ace-line ace-line old-record-id-doxus485DXNBDEVEJyzL9Q5MZfd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"0cace27c-2ecc-441b-bf56-7d8e552b7055","height":2150,"width":4169,"currHeight":2150,"currWidth":4169,"natrualHeight":2150,"natrualWidth":4169,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FFnGyb4A0NoWZVzx64BZuFIvtsgf%2F%3Fpreview_type%3D16","file_token":"FnGyb4A0NoWZVzx64BZuFIvtsgf","image_type":"image/png","size":1535568,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusoUaWdjyEKlor6VbJ123yHg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260117095135370HAuOqplthBasVM.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJGbkd5YjRBME5vV1pWeng2NEJadUZJdnRzZ2YiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNvVWFXZGp5RUtsb3I2VmJKMTIzeUhnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Gbkd5YjRBME5vV1pWeng2NEJadUZJdnRzZ2YvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/FnGyb4A0NoWZVzx64BZuFIvtsgf/?mount_node_token=doxusoUaWdjyEKlor6VbJ123yHg&mount_point=docx_image" data-width="4169" data-height="2150" data-lark-image-uri="drivetoken://FnGyb4A0NoWZVzx64BZuFIvtsgf" data-lark-image-width="4169" data-lark-image-height="2150" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxustkmezofL1VGBX90hlTshmg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VlpXd0GPQodMRcxchn1utDKtssb"><span style="font-size: 16px;">Once the processing result notification is received and the unlinking conditions are met, follow the on-page instructions to complete the unlinking process.</span></div><div class="ace-line ace-line old-record-id-doxusVotJsTmLAio3wvrX1QMbcf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-W78gd9gQfo4BV8x9NJquceiVsgh"><strong>2. Unlink a Mobile Number via the Web</strong></h2><div class="ace-line ace-line old-record-id-doxusIqAOpBpaFJqPglmizmm3Wc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-YAo1dtk57oN81JxKHKcujnoWslg"><span style="font-size: 16px;">Open the MEXC <a data-lark-is-custom="true" href="https://www.mexc.com/">website</a> and log in. Scroll to the bottom of the page and click <a data-lark-is-custom="true" href="https://www.mexc.com/support">Help Center</a>.</span></div><div class="ace-line ace-line old-record-id-doxusTMg7ivDJq1QTQMJ1ziOSEb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"bdd89e72-a081-4d84-81e2-d4b4f6a7f169","height":1324,"width":2930,"currHeight":1324,"currWidth":2930,"natrualHeight":1324,"natrualWidth":2930,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FYtDWbly9VoVbF8xw4Rgu75IfsAr%2F%3Fpreview_type%3D16","file_token":"YtDWbly9VoVbF8xw4Rgu75IfsAr","image_type":"image/png","size":384328,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusTEnwQISezlMiGp8bVLvkuc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260117095136382X3l9IrnxW9I0B2.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJZdERXYmx5OVZvVmJGOHh3NFJndTc1SWZzQXIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNURW53UUlTZXpsTWlHcDhiVkx2a3VjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ZdERXYmx5OVZvVmJGOHh3NFJndTc1SWZzQXIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/YtDWbly9VoVbF8xw4Rgu75IfsAr/?mount_node_token=doxusTEnwQISezlMiGp8bVLvkuc&mount_point=docx_image" data-width="2930" data-height="1324" data-lark-image-uri="drivetoken://YtDWbly9VoVbF8xw4Rgu75IfsAr" data-lark-image-width="2930" data-lark-image-height="1324" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxusrIVLzYu64LmqPWYwXuHFhh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KyV8djAXSodpjXxpQxUuPjm5s7e"><span style="font-size: 16px;">In the Help Center Self-Services section, click <strong>Reset Email/GA/Mobile</strong> to enter the <a data-lark-is-custom="true" href="https://www.mexc.com/user/security/reset">Reset Security Verification</a> page.</span></div><div class="ace-line ace-line old-record-id-doxusF3i4SYu9Jap6LGtjtoeokf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"a9371319-2658-4839-8d04-0de9ad5f1c47","height":1394,"width":2934,"currHeight":1394,"currWidth":2934,"natrualHeight":1394,"natrualWidth":2934,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FVu6ybCYe3oC8QNxKAeZuDi6fsag%2F%3Fpreview_type%3D16","file_token":"Vu6ybCYe3oC8QNxKAeZuDi6fsag","image_type":"image/png","size":433632,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxus4Z5SRDNzEVQDOru6pWoZMd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260117095135570D71pd7GnjzK0Ye.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJWdTZ5YkNZZTNvQzhRTnhLQWVadURpNmZzYWciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXM0WjVTUkROekVWUURPcnU2cFdvWk1kIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9WdTZ5YkNZZTNvQzhRTnhLQWVadURpNmZzYWcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Vu6ybCYe3oC8QNxKAeZuDi6fsag/?mount_node_token=doxus4Z5SRDNzEVQDOru6pWoZMd&mount_point=docx_image" data-width="2934" data-height="1394" data-lark-image-uri="drivetoken://Vu6ybCYe3oC8QNxKAeZuDi6fsag" data-lark-image-width="2934" data-lark-image-height="1394" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxusdJvJvGGqnWL4PJUKAwYyac"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BUX1dOB0ZoJ4TDxuSMMuZ6sMsgf"><span style="font-size: 16px;">On the Reset Security Verification page, select <strong>Reset mobile number</strong> to apply for reset, then click <strong>Reset</strong> to submit the request.</span></div><div class="ace-line ace-line old-record-id-doxus4xN5bBtJFGdHecAuene18d"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-doxuszdk5JpYCdr12RaG35k9Ttc"><span style="font-size: 16px;">*BTN-Reset Security Verification&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/security/reset">https://www.mexc.com/user/security/reset</a>* </span></div><div class="ace-line ace-line old-record-id-doxuscsiHUpaKnQj6ysYcP0EXtc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VGOTdtjUxoY7THxWo82uSxmNsxc"><span style="font-size: 16px;">After submission, the request will be processed by MEXC Customer Service within one business day. Processing updates will be sent via email or SMS.</span></div><div class="ace-line ace-line old-record-id-doxusvcTpZR6VC2pNAukFcElmxg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f111428e-58fa-4a71-91b9-eb5d2ec847db","height":1258,"width":2936,"currHeight":1258,"currWidth":2936,"natrualHeight":1258,"natrualWidth":2936,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FYqPwbFtBooiGOpxDt9EuDTv0sKb%2F%3Fpreview_type%3D16","file_token":"YqPwbFtBooiGOpxDt9EuDTv0sKb","image_type":"image/png","size":357396,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxus9HB4c3t6g4L48pcAPI07NT"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260117095135503fGE5mTZhBTg2uN.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJZcVB3YkZ0Qm9vaUdPcHhEdDlFdURUdjBzS2IiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXM5SEI0YzN0Nmc0TDQ4cGNBUEkwN05UIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ZcVB3YkZ0Qm9vaUdPcHhEdDlFdURUdjBzS2IvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/YqPwbFtBooiGOpxDt9EuDTv0sKb/?mount_node_token=doxus9HB4c3t6g4L48pcAPI07NT&mount_point=docx_image" data-width="2936" data-height="1258" data-lark-image-uri="drivetoken://YqPwbFtBooiGOpxDt9EuDTv0sKb" data-lark-image-width="2936" data-lark-image-height="1258" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxuswlaJrPat7ZAiDn0FEdKx0d"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-P7OMdrN5HoPT4LxsP4Luokmms6c"><span style="font-size: 16px;">Once the processing result notification is received and the unlinking conditions are met, follow the on-page instructions to complete the unlinking process.</span></div><div class="ace-line ace-line old-record-id-doxusxl0sTLEsu7AtHIxMDy3RTe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-ISTLdfkPDovN1zxiNm6u02ausTb"><strong>3. Notes on Unlinking a Mobile Number</strong></h2><div class="ace-line ace-line old-record-id-doxusVxZlGwGRFyXuBAf0gZ4THc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QH1BdxDNNo6V5Px8I2juM5kMsDT"><span style="font-size: 16px;">To protect account assets, crypto and fiat withdrawals are temporarily restricted for 24 hours after a mobile number is successfully unlinked. If fund transfers are planned in the near term, timing should be arranged in advance.</span></div><div class="ace-line ace-line old-record-id-X67jdwS0lo75EsxyCDAud6s4saf"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-ULnYdHeHBoBmc3xyYReuPJSps0f"><span style="font-size: 16px;">Recommended Reading:</span></h3><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-PjykdzvWxooOx7xuplAuOFPmszd" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/complete-guide-to-linking-a-phone-number-to-your-mexc-account-283069328701168640" style="font-size: 16px;">Complete Guide to Linking a Phone Number to Your MEXC Account</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-CBj6dw9PAoygUhxB9Pku56F6swe" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-change-the-phone-number-linked-to-your-mexc-account-283070677320900608" data-lark-is-custom="true" style="font-size: 16px;">How to Change the Phone Number Linked to Your MEXC Account</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-MFGOdUCeQoaI4fxPMavukX63sCh" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-change-the-email-address-linked-to-your-mexc-account-269841568163738624" data-lark-is-custom="true" style="font-size: 16px;">How to Change the Email Address Linked to Your MEXC Account</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-V0yKd24hAor03XxL9a6uwVOysnc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-link-google-authenticator-on-mexc-17827791508980" data-lark-is-custom="true" style="font-size: 16px;">How to Link Google Authenticator on MEXC</a></div></li></ul></div>
How to Manage Multi-Device Logins on Your MEXC Account
<div data-page-id="ZxojdrnhFoWmVtxPqGnu1QAlsNd" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-doxusAmxXnsJTBQ0wO0ZHQtP5Qh"><strong>Key Highlights</strong></h2><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-Mlfzd80zooyXQkxNoEDuxJkdsvd" data-list="bullet"><div><span style="font-size: 16px;"><strong>Why manage login devices:</strong> Clearing login records of unfamiliar devices in a timely manner can effectively prevent account misuse and protect your funds.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Y2HVdM7oEozKM2x7i6du52Pwsid" data-list="bullet"><div><span style="font-size: 16px;"><strong>How to operate:</strong> Access <strong>Device Management</strong> through <strong>Security</strong> on the App or Web, and remove unrecognized devices with one click.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-G8GDdBsvjoUprIxRsBUuBT18sbb" data-list="bullet"><div><span style="font-size: 16px;"><strong>Platform protection mechanisms:</strong> On the MEXC website, re-login is required after 24 hours. On the app, only one mobile device can be logged in at the same time.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-FcsadiMOponGLexODdZu0Z1Hs7c" data-list="bullet"><div><span style="font-size: 16px;"><strong>Response to account compromise:</strong> Immediately change your password and update the linked email or phone number. If necessary, freeze the account and contact Customer Service.</span></div></li></ul><div class="ace-line ace-line old-record-id-doxusm2uukKsARfyGWQvdkonFfd"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-T739dgX2zoNkQ3xn0F7umSzls0b"><strong>1. Why Is It Necessary to Manage Login Devices?</strong></h2><div class="ace-line ace-line old-record-id-WIUsd4vdUoF5kXxvSyrus440sfh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NbnRd200uov2Qdx0TIeu5VLwsOe"><span style="font-size: 16px;">Protecting crypto assets requires not only safeguarding wallet private keys, but also paying close attention to the security of your exchange account. In daily use, you may have logged in to your MEXC account on multiple devices, such as your phone, tablet, or computer, and occasionally even on a friend's device or a public computer. If these login records are not cleared in a timely manner, they may pose potential security risks. To help you better manage account security, MEXC provides a multi-device login management feature that allows you to view and remove login access from unfamiliar devices at any time.</span></div><div class="ace-line ace-line old-record-id-doxusRsiKXs8yRFBop72hePWOnQ"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-VY97dbFmgoe0mgxzBrZuCaZAsVe"><strong>2. How to Manage MEXC Login Devices</strong></h2><div class="ace-line ace-line old-record-id-doxuskctNsnJaAJm6OCcHY9cOfg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxuscf0CrZWXwWKK34L9bUuDcf"><span style="font-size: 16px;">2.1 App</span></h3><div class="ace-line ace-line old-record-id-doxusjF9bpJy2HG72PxxQ0ofTOh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-SXE3dsp39ofLetxrB7cu2hsVsVb"><span style="font-size: 16px;">1) Open the MEXC App and sign in to your account. Tap the <strong>profile icon</strong> on the home page.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-RpQLdnJI0oUEqMx6PhBuq2T3s9g"><span style="font-size: 16px;">2) Tap <strong>Security</strong>.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-WPctdyTGjoz6XDxV16guQbydsUe"><span style="font-size: 16px;">3) On the Security page, select <strong>Device Management</strong>.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-FSi8dlV83ot4W8xOBEWugx3NsKf"><span style="font-size: 16px;">4) View the list of all devices that have logged into your account. For any device you do not recognize or no longer use, tap the <strong>delete icon</strong> to revoke its access.</span></div><div class="ace-line ace-line old-record-id-doxusO1aD0umh7oTIDViXDo3njc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"745f4eb7-be81-42b5-9cbf-d224b629e03f","height":2157,"width":4173,"currHeight":2157,"currWidth":4173,"natrualHeight":2157,"natrualWidth":4173,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FFKpYb8dIGocQjsxd2VPuBYvjsFf%2F%3Fpreview_type%3D16","file_token":"FKpYb8dIGocQjsxd2VPuBYvjsFf","image_type":"image/png","size":1613348,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxuskt32tkTABAVD5zDgvHXqCc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260112112614410evJjaE9s9GIz5C.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJGS3BZYjhkSUdvY1Fqc3hkMlZQdUJZdmpzRmYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNrdDMydGtUQUJBVkQ1ekRndkhYcUNjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9GS3BZYjhkSUdvY1Fqc3hkMlZQdUJZdmpzRmYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/FKpYb8dIGocQjsxd2VPuBYvjsFf/?mount_node_token=doxuskt32tkTABAVD5zDgvHXqCc&mount_point=docx_image" data-width="4173" data-height="2157" data-lark-image-uri="drivetoken://FKpYb8dIGocQjsxd2VPuBYvjsFf" data-lark-image-width="4173" data-lark-image-height="2157" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxusUZP9r83LLNvSv4hiJEMt5f"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusk94gd4JWMziPbpkVYTGTEb"><span style="font-size: 16px;">2.2 Web</span></h3><div class="ace-line ace-line old-record-id-doxusOcmzM4OF1aBKa1rzemWLef"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-H44xd56RdojzAnxpejYui5Vssjg"><span style="font-size: 16px;">Open the MEXC <a data-lark-is-custom="true" href="https://www.mexc.com/">website</a> and log in to your account. From the <strong>profile icon</strong> on the homepage, select <strong><a data-lark-is-custom="true" href="https://www.mexc.com/user/security">Security</a></strong>.</span></div><div class="ace-line ace-line old-record-id-doxusrxULBbopwAjmqq0ezCQAGb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"524e2a3e-0d50-4559-bda7-4c43aad17d4f","height":1444,"width":2938,"currHeight":1444,"currWidth":2938,"natrualHeight":1444,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FW4q3bofILoIq7xxB3f6uv5nDs6d%2F%3Fpreview_type%3D16","file_token":"W4q3bofILoIq7xxB3f6uv5nDs6d","image_type":"image/png","size":595040,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusVl9mlBBZEWOENiHKicuUjh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202601121126132217b61GrOxcVPzVv.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJXNHEzYm9mSUxvSXE3eHhCM2Y2dXY1bkRzNmQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNWbDltbEJCWkVXT0VOaUhLaWN1VWpoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9XNHEzYm9mSUxvSXE3eHhCM2Y2dXY1bkRzNmQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/W4q3bofILoIq7xxB3f6uv5nDs6d/?mount_node_token=doxusVl9mlBBZEWOENiHKicuUjh&mount_point=docx_image" data-width="2938" data-height="1444" data-lark-image-uri="drivetoken://W4q3bofILoIq7xxB3f6uv5nDs6d" data-lark-image-width="2938" data-lark-image-height="1444" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxust2YrbS7bKG9E0xKYqbYXnG"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WKAhdDQ9Loi9oHx3MBau00NXsKd"><span style="font-size: 16px;">After entering Security, scroll to the bottom of the page and locate <strong>Device Management</strong>, then click the <strong>Manage</strong> button next to it.</span></div><div class="ace-line ace-line old-record-id-doxusaJmoJgVmBpAc0gU7RtIDId"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"8047dc16-74e8-46cf-9686-c5e543e28247","height":1242,"width":2938,"currHeight":1242,"currWidth":2938,"natrualHeight":1242,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FQr5ubHuL2omGuwx0gA1uVNHZsJg%2F%3Fpreview_type%3D16","file_token":"Qr5ubHuL2omGuwx0gA1uVNHZsJg","image_type":"image/png","size":411735,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxuszEeAH2DkW0KD1FeeHnHijf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260112112613296wNXcUINxTPz3Rg.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJRcjV1Ykh1TDJvbUd1d3gwZ0ExdVZOSFpzSmciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXN6RWVBSDJEa1cwS0QxRmVlSG5IaWpmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9RcjV1Ykh1TDJvbUd1d3gwZ0ExdVZOSFpzSmcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Qr5ubHuL2omGuwx0gA1uVNHZsJg/?mount_node_token=doxuszEeAH2DkW0KD1FeeHnHijf&mount_point=docx_image" data-width="2938" data-height="1242" data-lark-image-uri="drivetoken://Qr5ubHuL2omGuwx0gA1uVNHZsJg" data-lark-image-width="2938" data-lark-image-height="1242" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxusWCxrbsyOpOvFKQ4gpPj59c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XIk7dLAAho5I2vxtyP7uVhMMs7z"><span style="font-size: 16px;">On the <a data-lark-is-custom="true" href="https://www.mexc.com/user/security/device-management">Device Management</a> page, you can view all devices that have logged into your account. For unfamiliar devices or devices you no longer use, click <strong>Remove</strong> to revoke their login access.</span></div><div class="ace-line ace-line old-record-id-doxusLWxYnEXNU3QRkPjAj8sUpd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SCtqdZ8MPoarQwxQi07uGm76ssd"><span style="font-size: 16px;">If you have recently changed your phone or computer, it is recommended to promptly remove the login records of old devices to avoid potential account information exposure.</span></div><div class="ace-line ace-line old-record-id-doxusQKNwG7alrwltoZ1hBmmUYt"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-doxusKddrF4HHq8vIXKXcidsCZf"><span style="font-size: 16px;">*BTN-Device Management&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/security/device-management">https://www.mexc.com/user/security/device-management</a>*</span></div><div class="ace-line ace-line old-record-id-doxusW1TgHDdrsHt0mK75N6dric"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"9e2e9fea-b72e-43ae-9b23-d973e208e199","height":1114,"width":2924,"currHeight":1114,"currWidth":2924,"natrualHeight":1114,"natrualWidth":2924,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FXoQubqePColYBDxHOHqu53HYsQc%2F%3Fpreview_type%3D16","file_token":"XoQubqePColYBDxHOHqu53HYsQc","image_type":"image/png","size":330226,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusjUCXtqe48KEUElgajygbac"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260112112613542KwlHMofFP0lmUD.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJYb1F1YnFlUENvbFlCRHhIT0hxdTUzSFlzUWMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNqVUNYdHFlNDhLRVVFbGdhanlnYmFjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Yb1F1YnFlUENvbFlCRHhIT0hxdTUzSFlzUWMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/XoQubqePColYBDxHOHqu53HYsQc/?mount_node_token=doxusjUCXtqe48KEUElgajygbac&mount_point=docx_image" data-width="2924" data-height="1114" data-lark-image-uri="drivetoken://XoQubqePColYBDxHOHqu53HYsQc" data-lark-image-width="2924" data-lark-image-height="1114" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxusa7JSS670s40JAQrObbpmad"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Pzf2dX8WHoLtaexVGY7ug9Oas6b"><strong>3. MEXC Account Login Protection Mechanisms</strong></h2><div class="ace-line ace-line old-record-id-doxuspuzVVfkkMFlG8rXeTw35Ng"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FxqBd2LJsoBvySxQSeruACgrsme"><span style="font-size: 16px;">In addition to allowing users to manage login devices on their own, MEXC has implemented multiple built-in security protection mechanisms. On the App, only one mobile device is allowed to remain logged in at the same time. If your account is logged in on another mobile device, the current device will be automatically logged out and a notification will be sent. On the Web, your login session will automatically expire after 24 hours. You will need to log in again to access your account. This design helps effectively reduce the risk caused by forgetting to log out after signing in on a public computer.</span></div><div class="ace-line ace-line old-record-id-doxusYcmHaOgcQwG74C5jAchy9d"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-C6RGdxEl5o0nE2xeC0Kuq6gUsTe"><strong>4. What to do if your account is compromised</strong></h2><div class="ace-line ace-line old-record-id-doxuswbNWEZuErepXEctetJVkbb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OwyNdBvDpodHDBxm471uE4I9suh"><span style="font-size: 16px;">If you detect abnormal login activity or suspect that your account has been compromised, please take the following actions immediately: Go to the <strong>Security</strong> page to change your login password and update your linked email address and phone number. If you have enabled <a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-link-google-authenticator-on-mexc-17827791508980">Google Authenticator</a>, you may remove it and link it again. You may choose to temporarily freeze your account and contact the MEXC Customer Service team for further assistance.</span></div><div class="ace-line ace-line old-record-id-V1CndW66HoBPMvxxriquKWC3sRf"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-OGa6d2bmKoulRAxRyYHuEA5Ms7f"><span style="font-size: 16px;">Recommended Reading:</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-VrU2dizhMo4ySHxYBKNuv2p2s7f" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-improve-account-security-360050861871" style="font-size: 16px;">How to Improve Account Security</a></div></li><li class="ace-line ace-line old-record-id-CCOodlmRLoKMl4xad9YuwN28s2c" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-link-google-authenticator-on-mexc-17827791508980" data-lark-is-custom="true" style="font-size: 16px;">How to Link Google Authenticator on MEXC</a></div></li><li class="ace-line ace-line old-record-id-AxuHdrit8oN1KOxydDau24s8sED" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-change-the-email-address-linked-to-your-mexc-account-269841568163738624" data-lark-is-custom="true" style="font-size: 16px;">How to Change the Email Address Linked to Your MEXC Account</a></div></li><li class="ace-line ace-line old-record-id-QZeYdT719oBEG9xCbT8ulskOsFu" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-set-an-anti-phishing-code-on-mexc-17827791508983" data-lark-is-custom="true" style="font-size: 16px;">How to Set an Anti-Phishing Code on MEXC</a></div></li></ul><div class="ace-line ace-line old-record-id-O4IpdwSMEormUwxOLGKuQd69sff"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusvxa8u76lMw8vWXmegXv2Qc"><span style="font-size: 16px;"><br></span></div></div>
How to Change the Email Address Linked to Your MEXC Account
<div data-page-id="UaeOdT5AootvOpxvvjPuIFuFsxz" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-doxusdsZ9dEU5lMAQT1YYc636rc"><span style="font-family: arial, helvetica, sans-serif;"><strong>Summary</strong></span></h2><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-doxusNWH6K5iE7IIj9IfDP3HgNb" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">MEXC supports changing your linked email via both the App and the Web.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-doxuscgOF6bo0jeiMfiYDA7nCWe" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Changing your email requires verification code confirmation to ensure account security.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-doxus6VFKRuEzdRlfeM3KuCvB6e" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Important reminder: Crypto and fiat withdrawals will be unavailable for 24 hours after the email changes.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-doxusaOalz6jDreVMgnoeidf19g" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">It is recommended to update your email regularly to enhance account security.</span></div></li></ul><div class="ace-line ace-line old-record-id-doxusvxHVhSX3CRQRtBCY5gSiFb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusoVnyvhyxxaBHgmGhHTj4Mf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">While using the MEXC trading platform, you may need to change your linked email address due to switching to a new primary email or improving account security. This article provides a detailed guide on how to update the email address linked to your MEXC account on both the MEXC App and the Web, helping you complete the email relinking process with ease.</span></div><div class="ace-line ace-line old-record-id-doxusQKFRf3ti4yZlQ1qD1VkPEf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusdStECNDZCAqbucGsgJy6ie"><span style="font-family: arial, helvetica, sans-serif;"><strong>1. On the App</strong></span></h2><div class="ace-line ace-line old-record-id-ZIIPdfEfAodknDxeF5wuB1nesJd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusmoHKBn3lqxPXKjAkoh2nYf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1) Open the MEXC App and tap the profile icon on the homepage to enter the personal account management page.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxus2Rm1CJ1isq4NKwpVBZxaEd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2) Locate and tap <strong>Security</strong>.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusRfkf6iCfG2bbDambVkl7rd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">3) After entering the Security section, find and tap <strong>Email</strong> to access the modification page.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxus12Z0KEURHeR4zoIk9KAfbc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">4) On the email change page, enter your new email address and tap <strong>Get Code</strong>. The system will send a verification code to the new email address. After entering the code, tap <strong>Confirm</strong> to complete the email change.</span></div><div class="ace-line ace-line old-record-id-doxusup05fKy0kCPf90CrFtpDfd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"67b2f731-d5d5-4a64-9ab1-3bb5daeddf83","height":2160,"width":4173,"currHeight":2160,"currWidth":4173,"natrualHeight":2160,"natrualWidth":4173,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FFrvqbqdrCooMQTxNkHhufaSKscc%2F%3Fpreview_type%3D16","file_token":"FrvqbqdrCooMQTxNkHhufaSKscc","image_type":"image/png","size":1369200,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusYpPdTLWQRJ1TwUgtkAOAeb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251230140051009YlkSnJ7qzvjyvc.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJGcnZxYnFkckNvb01RVHhOa0hodWZhU0tzY2MiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNZcFBkVExXUVJKMVR3VWd0a0FPQWViIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9GcnZxYnFkckNvb01RVHhOa0hodWZhU0tzY2MvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/FrvqbqdrCooMQTxNkHhufaSKscc/?mount_node_token=doxusYpPdTLWQRJ1TwUgtkAOAeb&mount_point=docx_image" data-width="4173" data-height="2160" data-lark-image-uri="drivetoken://FrvqbqdrCooMQTxNkHhufaSKscc" data-lark-image-width="4173" data-lark-image-height="2160" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxuswuhuzt4ktgbgAvJUbk5Jcc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusOMo2ejjLM7JYJh9XD2W17b"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>Reminder: </strong>To protect your funds, the system will temporarily disable crypto and fiat withdrawals after you reset your linked email address. Please plan the timing of this change carefully to avoid affecting your normal trading activities.</span></div><div class="ace-line ace-line old-record-id-doxusJAHIxCweTuBrg1gb0Y8yCi"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusPxS4QTyefYecHOJIjpergd"><span style="font-family: arial, helvetica, sans-serif;"><strong>2. On the Web</strong></span></h2><div class="ace-line ace-line old-record-id-doxuslUEY7KTsLAhbeweX0OmL4e"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusKstR7T2UEbvNfEYOTu5LTe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Go to the MEXC <a data-lark-is-custom="true" href="https://www.mexc.com/">official website</a> and log in to your account. On the homepage, open the dropdown menu under your profile and select <strong><a data-lark-is-custom="true" href="https://www.mexc.com/user/security">Security</a></strong>.</span></div><div class="ace-line ace-line old-record-id-doxuszlwgySx3DHXCeTyS51cQKd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"bc444645-cd11-4a41-bc4b-4062355728f1","height":1396,"width":2928,"currHeight":1396,"currWidth":2928,"natrualHeight":1396,"natrualWidth":2928,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FNGq3b3l29o9AVqxYK4iuAZ51sGg%2F%3Fpreview_type%3D16","file_token":"NGq3b3l29o9AVqxYK4iuAZ51sGg","image_type":"image/png","size":475451,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusOst2VRm7IBxMfOYJG0jfpd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251230140049553BeGdp6O4W5zM2F.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJOR3EzYjNsMjlvOUFWcXhZSzRpdUFaNTFzR2ciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNPc3QyVlJtN0lCeE1mT1lKRzBqZnBkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9OR3EzYjNsMjlvOUFWcXhZSzRpdUFaNTFzR2cvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/NGq3b3l29o9AVqxYK4iuAZ51sGg/?mount_node_token=doxusOst2VRm7IBxMfOYJG0jfpd&mount_point=docx_image" data-width="2928" data-height="1396" data-lark-image-uri="drivetoken://NGq3b3l29o9AVqxYK4iuAZ51sGg" data-lark-image-width="2928" data-lark-image-height="1396" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxusJRzxsqhOfdIFzL12hUHM3e"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxus3O9W12Vi1eo4nM9hcpKeXg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">On the Security page, locate <strong>Email</strong> and click <strong>Change</strong> on the right.</span></div><div class="ace-line ace-line old-record-id-doxusdWtmeH1AiuLKRPRcNlSxkg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"d1c36002-f865-414e-8e12-2a119e39b30e","height":1288,"width":2936,"currHeight":1288,"currWidth":2936,"natrualHeight":1288,"natrualWidth":2936,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCb0xbgvbxof8JBxIGC3u8SUuscd%2F%3Fpreview_type%3D16","file_token":"Cb0xbgvbxof8JBxIGC3u8SUuscd","image_type":"image/png","size":443719,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusl0Qm6Eb5id16nqEP3hhS9Y"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251230140050204VDfwc3rgN7Q7VC.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDYjB4Ymd2YnhvZjhKQnhJR0MzdThTVXVzY2QiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNsMFFtNkViNWlkMTZucUVQM2hoUzlZIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DYjB4Ymd2YnhvZjhKQnhJR0MzdThTVXVzY2QvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Cb0xbgvbxof8JBxIGC3u8SUuscd/?mount_node_token=doxusl0Qm6Eb5id16nqEP3hhS9Y&mount_point=docx_image" data-width="2936" data-height="1288" data-lark-image-uri="drivetoken://Cb0xbgvbxof8JBxIGC3u8SUuscd" data-lark-image-width="2936" data-lark-image-height="1288" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxusc4Ih2WE7ubLMl7sXeVLz0S"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxus4r7panaajt1y4fyyRX7tKc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Be sure to carefully read the <a data-lark-is-custom="true" href="https://www.mexc.com/user/security/change-email">on-screen notice</a>, check the confirmation checkbox, and then click <strong>Change Anyway</strong>.</span></div><div class="ace-line ace-line old-record-id-doxus3AofKdaXun4z2sCSJFpSjg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"252dff1c-6ba5-41f9-98cd-77ebfdb0431c","height":800,"width":2936,"currHeight":800,"currWidth":2936,"natrualHeight":800,"natrualWidth":2936,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FRcF8bIiZGogurexX2eQuTZDCs0t%2F%3Fpreview_type%3D16","file_token":"RcF8bIiZGogurexX2eQuTZDCs0t","image_type":"image/png","size":257914,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxuscTOELZyM37Yx0H7hem4iDg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251230140049703IV3EOt1w9f6dyQ.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJVYWVPZFQ1QW9vdHZPcHh2dmpQdUlGdUZzeHoiLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6Ijc0MjIxMDg5NzE5Mjc4NjMzMDIiLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiUmNGOGJJaVpHb2d1cmV4WDJlUXVUWkRDczB0IiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjoyNTc5MTQsInNjYWxlIjoxLCJ3aWR0aCI6MjkzNiwiaGVpZ2h0Ijo4MDAsIm5hbWUiOiJpbWFnZS5wbmciLCJjcm9wIjpbMCwwLDAsMF0sInJvdGF0aW9uIjowLCJjYXB0aW9uIjp7InRleHQiOnsiYXBvb2wiOnsibmV4dE51bSI6MCwibnVtVG9BdHRyaWIiOm51bGx9LCJpbml0aWFsQXR0cmlidXRlZFRleHRzIjp7ImF0dHJpYnMiOm51bGwsInRleHQiOm51bGx9fX19LCJhcmVhX2NvbW1lbnRzIjp7fX0=" data-suite="eyJmaWxlVG9rZW4iOiJSY0Y4YklpWkdvZ3VyZXhYMmVRdVRaRENzMHQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNjVE9FTFp5TTM3WXgwSDdoZW00aURnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9SY0Y4YklpWkdvZ3VyZXhYMmVRdVRaRENzMHQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/RcF8bIiZGogurexX2eQuTZDCs0t/?mount_node_token=doxuscTOELZyM37Yx0H7hem4iDg&mount_point=docx_image" data-width="2936" data-height="800" data-lark-image-uri="drivetoken://RcF8bIiZGogurexX2eQuTZDCs0t" data-lark-image-width="2936" data-lark-image-height="800" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxus7z1V9lhTIbUgibE0mV1bYc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusUkOn8ccKo1imgEmDD4VQag"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Enter your new email address and click <strong>Get Code</strong>. The system will send a verification code to the new email address. After entering the code you receive, click <strong>Confirm</strong> to complete the email change.</span></div><div class="ace-line ace-line old-record-id-doxusoLuZZ9aLtAm3rJM1wxGBWg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"d4f40ccb-c8e6-47f8-aa4f-5bfa0960e5e9","height":1408,"width":2930,"currHeight":1408,"currWidth":2930,"natrualHeight":1408,"natrualWidth":2930,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FRDa8bQr56o2g6nx9A2tu4ftVszf%2F%3Fpreview_type%3D16","file_token":"RDa8bQr56o2g6nx9A2tu4ftVszf","image_type":"image/png","size":364155,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusoiAaNVs4voecpe4hkfBLEe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251230140049675WPMseMYxcRCWAM.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJSRGE4YlFyNTZvMmc2bng5QTJ0dTRmdFZzemYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNvaUFhTlZzNHZvZWNwZTRoa2ZCTEVlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9SRGE4YlFyNTZvMmc2bng5QTJ0dTRmdFZzemYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/RDa8bQr56o2g6nx9A2tu4ftVszf/?mount_node_token=doxusoiAaNVs4voecpe4hkfBLEe&mount_point=docx_image" data-width="2930" data-height="1408" data-lark-image-uri="drivetoken://RDa8bQr56o2g6nx9A2tu4ftVszf" data-lark-image-width="2930" data-lark-image-height="1408" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-SKkEdmSFAoCUt0xVxLSuzNPnsHh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusG0AdPmHHxxx2JX0GAtvbgb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>Reminder:</strong> To protect your funds, the system will temporarily disable crypto and fiat withdrawals for 24 hours after you change your linked email address. Please plan the timing of the change accordingly to avoid impacting your normal trading needs.</span></div><div class="ace-line ace-line old-record-id-doxusP6aKu9c0zsSgHkJOhBgShd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusiJ9emU0UZudJWwlpWzidTT"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">With the detailed guidance in this article, you should now have a clear understanding of how to change the email address linked to your MEXC account. If you encounter any issues during the process, feel free to contact MEXC Customer Service at any time for assistance.</span></div><div class="ace-line ace-line old-record-id-doxus1ILUM37g3G3cqGWBJt0kFc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusrdag9VL2sLoOnUsnwdzPXr"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">To further enhance your account security, we recommend that you also read the following related articles:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxusfEtqfDx15Auu6CidolWrgf" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-link-google-authenticator-on-mexc-17827791508980" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">How to Link Google Authenticator on MEXC</a></div></li><li class="ace-line ace-line old-record-id-doxuswxd5Q4BoirbHRStTKgNgHB" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-improve-account-security-360050861871" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">How to Improve Account Security</a></div></li><li class="ace-line ace-line old-record-id-doxusmF9Zoxehew0Mvg4sAJQZ7f" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-set-an-anti-phishing-code-on-mexc-17827791508983" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">How to Set an Anti-Phishing Code on MEXC</a></div></li></ul><div class="ace-line ace-line old-record-id-doxusfWbumCYIGbP3ZFYPGeJ5yh"><br></div></div>
Incorrect Google Authenticator Code
<div><h3><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;font-weight:bolder">If you encounter an error while entering the Google Authenticator code, please follow these troubleshooting steps:</strong></h3><ul style="list-style-type:disc"><li><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Ensure that your device's time is synchronized with the standard time of your timezone.</span></span></div></li><li><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Verification errors may occur if Google Authenticator has not been successfully linked to your account.</span></span></div></li><li style="text-align:left"><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">If multiple accounts are linked to your Google Authenticator, confirm that you are entering the verification code associated with your MEXC account email.</span></span></div></li><li style="text-align:left"><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Each verification code is valid for 30 seconds. Please enter and submit it within this timeframe.</span></span></div></li><li><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Verify that you have installed the correct version of Google Authenticator for your operating system; Authenticator for iOS and Google Authenticator for Android.</span></span></div></li></ul><div style="text-align:left"><br></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">1. How to Set Standard Time</strong></span><br><br></h2><h3><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;font-weight:bolder">1.1 iOS</strong></h3><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">1) Ensure your device is connected to the internet.</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">2) Go to <strong style="font-weight:bolder">Settings → General → Date & Time</strong>.</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">3) Check if the timezone is correct and enable <strong style="font-weight:bolder">Set Automatically</strong>.</span></span></div><div><br></div><h3><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;font-weight:bolder">1.2 Android：</strong></h3><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">1) Open <strong style="font-weight:bolder">Google Authenticator</strong> and tap the menu button in the top right corner.</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">2) Select <strong style="font-weight:bolder">Settings</strong> to enter the settings page.</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">3) Tap <strong style="font-weight:bolder">Time correction for codes</strong>.</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">4) Select <strong style="font-weight:bolder">Sync Now</strong>, wait a moment, and the issue should be resolved.</span></span></div><div><br></div><div style="text-align:center"><img style="max-width:100%;height:auto;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250307175603958ntuSWHbx481zxd.png" width="750" height="165"></div><div><br></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">2. Verification Code Errors Due to Incomplete Google Authenticator Linking</strong></span></h2><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Some users may experience verification code errors if the Google Authenticator linking process is not fully completed. This typically occurs when users scan the QR code or manually enter the key but fail to complete the required <strong style="font-weight:bolder">Security Verification</strong> step. As a result, the authenticator is not successfully linked to the account, leading to incorrect verification codes.</span></span></div><div><br></div><div style="text-align:center"><img style="max-width:100%;height:auto;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250307175603414A3DpoAQxXWfEpc.png" width="750" height="656"></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">You can check the status of your Google Authenticator linking on the <strong style="font-weight:bolder">Security Center</strong> page.</span></span></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">If the page displays a gray<strong style="font-weight:bolder"> Off</strong> status, it means Google Authenticator has not been successfully linked. You will need to click the <strong style="font-weight:bolder">Off</strong> button on the right and follow the steps to relink Google Authenticator. For detailed instructions, refer to </span></span><a href="https://www.mexc.com/learn/article/17827791509545"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Linking Google Authenticator</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">.</span></span></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">If the page displays a green<strong style="font-weight:bolder"> On</strong> status, it indicates that Google Authenticator has been successfully linked</span></span></div><div><br></div><div style="text-align:center"><img style="max-width:100%;height:auto;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250307175603191t0cwsqRteOoFFf.png" width="750" height="340"></div><div><br></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">3. Enter the Correct Verification Code Within the Specified Time</strong></span></h2><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Many users link multiple accounts to Google Authenticator for security verification. To ensure successful authentication, please follow these best practices:</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">1) Enter and confirm the verification code before the countdown on the circular timer expires. Each code is valid for 30 seconds and must be used within this timeframe.</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">2) Ensure you are entering the correct verification code for your MEXC account. To minimize errors, consider labeling or adding notes to distinguish different account codes, preventing verification failures due to incorrect entries.</span></span></div><div><br></div><div style="text-align:center"><img style="max-width:100%;height:auto;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250307175603852a48uNvlnlwBbOD.png" width="300" height="620"></div><div><br></div><div><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;font-weight:bolder">Note:</strong></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">1) For instructions on linking Google Authenticator, please refer to </span></span><a href="https://www.mexc.com/learn/article/17827791509545"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Linking Google Authenticator</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">.</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">2) If none of the five scenarios above apply and the Google Authenticator code remains invalid, you can relink Google Authenticator using the saved backup key.</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">3) If you have lost access to your original Google Authenticator, please </span></span><a href="https://www.mexc.com/learn/article/17827791511107"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">apply to unlink</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"> before reconfiguring it</span></span></div></div><p> </p>
How to Improve Account Security
<div><br></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">1. Enhance Password Security</strong></span></h2><div><br></div><h3 style="text-align:left"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">1.1 Password Setup</span></span></h3><div> <br></div><div><div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Please create a complex and unique password. To ensure security, the password must be at least 10 characters long and include uppercase letters, lowercase letters, numbers, and symbols. Avoid using easily guessable or personal information (such as your name, email, birthday, phone number, etc.).</span></span></div></div></div><div><br></div><div style="text-align:left"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">Examples of weak passwords to avoid: </strong>lihua, 123456, 123456abc, test123, abc123.</span></span></div><div><br></div><h3 style="text-align:left"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">1.2 Password Change</span></span></h3><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">We recommend changing your password regularly to enhance account security, ideally every 3 months. Each time you change your password, use a completely new one.</span></span></div><div><br></div><div style="text-align:left"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Additionally, please keep your password strictly confidential. Do not share it with anyone. MEXC staff will never ask for your password under any circumstances.</span></span></div><div><br></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">2. Link Google Authenticator</strong></span></h2><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">Google Authenticator</strong> is a time-based one-time password (TOTP) tool launched by Google. You need to scan a barcode or enter a key provided by MEXC using your phone. Once added, the app generates a 6-digit verification code every 30 seconds. After successful linking, you will need to enter this 6-digit code every time you log in to MEXC.</span></span></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Google Authenticator Setup Guide: </span></span><a href="https://www.mexc.com/support/article/how-to-link-google-authenticator-on-mexc-17827791508980"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Linking Google Authenticator</span></span></a></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Important Notes During Linking:</span></span></div><ul style="list-style-type:disc"><li style="text-align:left"><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">Entering the wrong verification code 3 times</strong> will trigger the message: "Too many incorrect codes."</span></span></div></li><li style="text-align:left"><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">After 5 failed attempts</strong>, the system will send you a notification via <strong style="font-weight:bolder">SMS, on-site message, and email</strong> to alert you to check your account security.</span></span></div></li></ul><div><br></div><div><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;font-weight:bolder">If you encounter issues during setup, try the following:</strong></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">1) If your phone has multiple Google Authenticator accounts, ensure you're using the code linked to your MEXC account email.</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">2) Make sure your phone time is synchronized with the standard time zone.</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">3) Some phones may require a restart after linking before verification works properly.</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">4) Before scanning the QR code, make sure your camera is enabled and the app has camera access.</span></span></div><div style="text-align:left"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">5) Every time you unbind and rebind Google Authenticator, a new key and QR code are generated—please make sure to save the latest key.</span></span></div><div><br></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">3. Set Up an Anti-Phishing Code</strong></span></h2><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">An anti-phishing code is a user-defined string that helps identify whether an email or website claiming to be from MEXC is legitimate. If you've set up an anti-phishing code and receive an email from "MEXC" that does not display this code, it may be a phishing attempt.</span></span></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Anti-Phishing Code Setup Guide: </span></span><a href="https://www.mexc.com/support/article/how-to-set-an-anti-phishing-code-on-mexc-17827791508983"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">How to Set an Anti-Phishing Code on MEXC</span></span></a></div><div><br></div>
MEXC Account Sign-Up Process (Web)
<div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">1. Sign Up with Email or Mobile Number</strong></span></h2><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Open the </span></span><a target="_blank" href="https://www.mexc.com/" rel="noopener noreferrer"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">MEXC official website</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"> and click the <strong style="font-weight:bolder">Sign Up</strong> button.</span></span></div><div><br></div><figure style="text-align: center;"><img style="max-width: 100%; height: 368px; width: 750px;" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251105163708728HmQy7LdT57x7NH.png" width="750px" height="368px"></figure><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">You can choose to sign up using either your email address or mobile number. Here, we will use email as an example.</span></span></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">On the </span></span><a target="_blank" href="https://www.mexc.com/register" rel="noopener noreferrer"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">sign-up page</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">, enter your account information and password, then click <strong style="font-weight:bolder">Sign Up</strong>. Passwords are required to have at least 10 characters, including uppercase letters, lowercase letters, numbers, and symbols.</span></span></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Note: If you have a referral code, check the "Enter Referral Code" input field. To learn more about the referral program, please refer to the </span></span><a target="_blank" href="https://www.mexc.com/learn/article/inviting-friends-to-sign-up-on-mexc/1" rel="noopener noreferrer"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Inviting Friends to Sign Up on MEXC</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"> guide.</span></span></div><div><br></div><figure style="text-align: center;"><img style="max-width: 100%; height: 374px; width: 750px;" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251105163713184ZaqazXgUuHb1bG.png" width="750px" height="374px"></figure><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Drag the slider to complete the puzzle verification. Once verified, you will be automatically redirected to the next screen.</span></span></div><div><br></div><figure style="text-align: center;"><img style="max-width: 100%; height: 370px; width: 750px;" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251105163718691rO9dKFG5O52Kxe.png" width="750px" height="370px"></figure><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Check your email inbox for the verification code sent during registration. Enter the 6-digit code and click <strong style="font-weight:bolder">Confirm</strong> to complete the sign-up process.</span></span></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">If you cannot find the verification code in your inbox, spam, or trash folders, click "Haven't received verification code?" to request it again.</span></span></div><div><br></div><figure style="text-align: center;"><img style="max-width: 100%; height: 341px; width: 750px;" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F2025110516372273112P9bSX7pGZ0lw.png" width="750px" height="341px"></figure><div><br></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">2. Sign Up with a Third-Party Account</strong></span></h2><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">You may also choose to sign up and log in quickly using a Google account, Apple account, MetaMask wallet, or Telegram account. Here, we will demonstrate using MetaMask Wallet.</span></span></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Click <strong style="font-weight:bolder">MetaMask Wallet</strong> to log in. A signature window will appear. Click <strong style="font-weight:bolder">Sign</strong> to confirm.</span></span></div><div><br></div><figure style="text-align: center;"><img style="max-width: 100%; height: 362px; width: 750px;" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251105163727948Gx9TCf0nTAZwK4.png" width="750px" height="362px"></figure><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Next, click <strong style="font-weight:bolder">Sign Up for a New MEXC Account</strong>.</span></span></div><div><br></div><figure style="text-align: center;"><img style="max-width: 100%; height: 269px; width: 750px;" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251105163732878XpXsWmoNTtYlAK.png" width="750px" height="269px"></figure><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">You can then choose to sign up with either your email or mobile number. Here, we will use email as an example.</span></span></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Enter your email and password, check the boxes for the User Agreement and Privacy Policy, then click <strong style="font-weight:bolder">Sign Up</strong>.</span></span></div><div><br></div><figure style="text-align: center;"><img style="max-width: 100%; height: 370px; width: 750px;" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251105163737335w4kFqZrn9XnESA.png" width="750px" height="370px"></figure><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Complete the security verification.</span></span></div><div><br></div><figure style="text-align: center;"><img style="max-width: 100%; height: 375px; width: 750px;" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202511051637416453f80CVqwLB1EaW.png" width="750px" height="375px"></figure><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Check your email inbox for the verification code sent during sign-up. Enter the 6-digit code and click <strong style="font-weight:bolder">Confirm</strong> to complete the sign-up process.</span></span></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">If you cannot find the verification email in your inbox, spam, or trash folders, click "Haven't received verification code?" to request a new one.</span></span></div><div><br></div><figure style="text-align: center;"><img style="max-width: 100%; height: 265px; width: 750px;" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251105163748168D9CA3CJd9IeMJi.png" width="750px" height="265px"></figure><div><br></div><div><h3><span style="font-size:16px">Recommended Reading:</span></h3><ul style="list-style-type:disc" start="1"><li><div><a target="_blank" href="https://www.mexc.com/support/articles/17451382199193" rel="noopener noreferrer"><span style="font-size:16px">MEXC Account Sign-Up Process (App)</span></a></div></li><li><div><a target="_blank" href="https://www.mexc.com/announcements/article/17827791531472" rel="noopener noreferrer"><span style="font-size:16px">Invite Friends to Sign Up on MEXC</span></a></div></li></ul></div><div><br></div></div>
How to Link Mobile Phone, Email, and Google Authenticator
<p> </p><h2 style="line-height:1.38;margin-top:18pt;margin-bottom:4pt"><span style="background-color:transparent;color:#000000;font-size:17pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">1. How to Link Mobile Number to MEXC Account</strong></span></span></h2><h3 style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#434343;font-size:13.999999999999998pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">1.1 On the Website</strong></span></span></h3><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:'arial';font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Log in to the official MEXC website: www.mexc.com, click on the user icon - [Security], and select [Mobile Verification].</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50%" /><col style="width:50%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh4.googleusercontent.com/4nSjO8l1zPhAJt8vWfKNIlsfBci3PxQ6g_MYKObhhytzHdwsi_HC0jR1sUctjFoF0e7M-H4LL3asruKzpozT7Ix_tBioEEyAfgRKFdtGtYd72aWU7vhFh8AGpNEu9wJXxWN5hNAFHgwitAu5hohSKjs" width="592" /></td><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh3.googleusercontent.com/SVyhp5Ex4mNunD0uFv09T6tdxwUCR7KqO4s_F315AQ45lP0g5Ul66UIW0ovF4unD4DNYxIBo3UPMD-xbjmuGQFBS_7S26UmdXf6Owt9AJNF1OT2zDf6063duj7_G5wsAz8OvuXwPkiHMczOcVhy6Maw" width="602" /></td></tr></tbody></table></div><p><br /></p><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:'arial';font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Fill in the mobile number, SMS verification code, and email verification code, then click [Confirm] to complete the linking.</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:100%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh6.googleusercontent.com/I2u4vwloU37nhGRLsJtztKx8YREaPIXJrRn-xeNqRmVRO-Qqb1ON5Izj9l10Ds4kic6O6vT2-ETdiJTGiQ6ghWiPbHQmG-GaK_uEArpVHzmYy5XFlWQraDMPWUdXta7Ir0iWjW07R_5puPMrLv2bWUQ" width="602" /></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;text-align:center"><br /></p><p><br /></p><h3 style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#434343;font-size:13.999999999999998pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">1.2 On the App</strong></span></span></h3><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:'arial';font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">On the app's homepage, tap on the user icon - [Security].</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50%" /><col style="width:50%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh4.googleusercontent.com/hSutHFDMd02kQdzwkGuOxg7t9b7LJK_SHdoPx0TZe2IeDHMToxBl3Bub9gR08UYoHIVEZ-F_UT-cOSbwSG3Huigwbt7AM9yayUkLQ5A382yqGAd8TTCNlFj_OGG2GudSpYOL-4DvCSjM8SXb9DHm3l4" width="602" /></td><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh3.googleusercontent.com/cVosZq_Cdub8ARalWqZ4TBMWtui6yeT96p6HlR21-K3Vy0bN1EqXGKOVf_ltzn-_Jh8xR-xkGVUXTQjWur5fSgg4Isu8l31t71KOarvHsWz7IbGTjBF8JC_ecp1RPerSTYxVtqAKnrIEmFbMt--6IzU" width="602" /></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><br /></p><p><br /><br /></p><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:'arial';font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Tap on [Mobile Verification], fill in the mobile number, SMS verification code, and email verification code, then click [Confirm] to complete the linking.</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50%" /><col style="width:50%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh6.googleusercontent.com/oCzWoGSp_lCInoYbt972mQAQ4uLMYydQfcx3Kmf8ptNv40E-hTS46qawgVAeEi_88YUqm9HxwyT16yjxwIK4BImUDzOZdxaDEPNrglCIcyHoe9lNyDYODKH7K2u2WxMHBiqM7kFQZQS7UjOH2zIYg-k" width="602" /></strong></td><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh5.googleusercontent.com/u-B8XjPIJXvu2VNTjjW-w6MobjU5Mt6MkJ6Pa9Q36qsZUQRgVvID9Ol-k-wrWvgBCGN_2iY0rRBTTNXY8DB9hFl1UzjuY0rAHTzUbHGWIa11iRnt7MXxvKGfoFX0zmjBrw52zAT0rYWr2JzoInG7RsI" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"> </p><p><br /></p><h2 style="line-height:1.38;margin-top:18pt;margin-bottom:4pt"><span style="background-color:transparent;color:#000000;font-size:17pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">2. How to Link Email Address to MEXC Account</strong></span></span></h2><h3 style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#434343;font-size:13.999999999999998pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">2.1 On the Website</strong></span></span></h3><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:'arial';font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Log in to the official MEXC website: www.mexc.com, click on the user icon - [Security], and select [Email Verification].</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50%" /><col style="width:50%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh3.googleusercontent.com/MP20SpIgJPz1lD3QpsySkGlaZCl76tA575WYsqEHS3mpOS-SmOpYbMt4bJSCMIg9zewG7PVlWRwIuLZENRHcgGPrW5PqzXGYCYZcLa2Vs5DuO7zwjYyYLwJnHPyOHW1gmqFYDZTt1XC6Xgc6qf0kIk0" width="592" /></strong></td><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh4.googleusercontent.com/6-cbIxZgFjZKu36f2ZJ8UMaKdnocq1hpIdU5frktHkREBYbYn-QpgWn70Y2AELbpxJQLxeOmVDer2-zKC8GwPXGjfuYiXZMEnPjGyWOP4-hgC8weDm5jwTxEyDeDHqK3viuWLz4i8Q5WfGTtyKvxFlQ" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"> </p><p><br /></p><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:'arial';font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Fill in the email address, email verification code, SMS verification code, and MEXC/Google Authenticator code. Then, click [Confirm] to complete the linking.</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:100%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh4.googleusercontent.com/g5pKdWXTZ89TVn9Y4zZgk9I90fha8l8bxmQyRq3dW7F5gOxmkN0B9156-bBmMiduLPE-q-zuYjwRxA1Kdu-NgfSO2LsvJLtL6fqQQA42jTVof0FGRdLIKrfq7I9s0dhYwUcK_m5RUVMX2oZa_o3oTY4" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;text-align:center"> </p><p><br /></p><h3 style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#434343;font-size:13.999999999999998pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">2.2 On the App</strong></span></span></h3><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:'arial';font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">On the app's homepage, tap on the user icon - [Security].</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50%" /><col style="width:50%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh4.googleusercontent.com/UuP54uph4A9MWnaEyWNaM13pSUXFZZFzRaVkZ_DdtTqNtSq_ndAFOXBUqPPfVzhmFCgPYeASCawxLTGPbLLmMA71_B9u3TpPm20IpVRSCv5LCaPJuER2rzZrjx52kyWM_4zSl4JYImu8_Z0G5AwwFtM" width="602" /></strong></td><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh5.googleusercontent.com/s5wjZ4_XtXAD-AlmROg7CCNG5yy0us8q_aUyPxSzf3Kn_t497Fi6DMTrUk05yg-Td5Mx-OTUynlh6GqO7VJxyVmT2g1oP8mp3UvscsdmrMKhb0fDh9ATHiO99OjaqvjuTjZw-leMOV99iFaXdUCbE-0" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"> </p><p><br /></p><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:'arial';font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Tap on [Email Verification], fill in the email address, email verification code, SMS verification code, and Google Authenticator code. Then, click [Confirm] to complete the linking.</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50%" /><col style="width:50%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh4.googleusercontent.com/IRZ3pWcwTnXesVBASdvtLWFpMzYbhguP2EQlMiH8uyKRsRq0uvoKcvqxGIKLLweaw7Y8kQl26BcoWqHJfXV3lHmGcYL-O-NtE93Hz4GrdD9nIgPJGOjeOYw4BxbGeR-n25U0m01mjsbZgmx528wmOcw" width="602" /></strong></td><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh5.googleusercontent.com/ei4mxAeE7txAzRiNfI2OEWND9dbg4Pc0fP4-FP1w5rlYM0VZyFy5uRByBCRChRJAw3X3mwwhGKf46OIb_-475NddwUrldvmQwnoKFg6FDG6RIIF7ELQ3haZUTJ2BXCvqoj_ujMJnePtmvlEm2RlDiPI" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"> </p><h2 style="line-height:1.38;margin-top:18pt;margin-bottom:4pt"><span style="background-color:transparent;color:#000000;font-size:17pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">3. How to Link Google Authenticator to MEXC Account</strong></span></span></h2><h3 style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#434343;font-size:13.999999999999998pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">3.1 What Is Google Authenticator?</strong></span></span></h3><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">MEXC/Google Authenticator is a dynamic password tool that works similar to SMS-based dynamic verification. Once linked, it generates a dynamic verification code every 30 seconds. The verification code can be used for secure authentication during login, withdrawals, and modification of security settings. It provides an additional layer of security when using your MEXC account.</strong></span></span></p><p><br /></p><h3 style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#434343;font-size:13.999999999999998pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">3.2 On the Website</strong></span></span></h3><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:'arial';font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Log in to the official MEXC website: www.mexc.com, click on the user icon - [Security], and select [MEXC/Google Authenticator Verification].</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50%" /><col style="width:50%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh4.googleusercontent.com/wijOAbqd9Xnxe6sgl7Qo3VaCxPNB2RpI0LkNbvxSLX7RAd_R6JY3vQqmCl-K_lUkwDnPJ-d64pWfdW0cnAltix_JwPv4KZ9V5w82REH0hA96j5ex-Fm4jkBk9Qnd3ah3x6FL9Qj7MsIx0tHHmm3FBDI" width="592" /></strong></td><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh3.googleusercontent.com/Ykn8PeYiMc6cQehZgf4PZ2XCrAer-thM22rz_C6v86iisTIPOgJjC8_cHlPCg1DyV1RoLaIDSr2bHEyBcG-4Cmt2FCJAPlMFFrJSaNh3Zd61GrYflPBm2aTDDG_pMSwXaNO4lwJRXROVVazeJg93sTk" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"> </p><p><br /></p><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:'arial';font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Download the authenticator app.</strong></span></span></p></li></ul><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">For iOS users: Log in to App Store and search for "Google Authenticator" or "MEXC Authenticator" to download.</strong></span></span></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">For Android users: Go to Google Play and search for "Google Authenticator" or "MEXC Authenticator" to download.</strong></span></span></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">For other app stores: Search for "Google Authenticator" or "2FA Authenticator".</strong></span></span></p><p><br /></p><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Step1. Open the downloaded authenticator app, scan the QR code on the page or copy the key and paste it in the app to generate verification codes.</strong></span></span></p><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50%" /><col style="width:50%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh3.googleusercontent.com/6XLWbn56zaQivPhhQ0yM3SD2jqm6ZeU1OHYIF3XDHLj6wq7TlBInKrwDNeBF6PC1iZqjJzKajKpOzuFiCHPClZcelNYx30KmcG7x4N936OOXOYlMGNQmEy6UhzPA8rwg9XCWdDzCoBVam9TF5UH9ElM" width="602" /></strong></td><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh5.googleusercontent.com/sfzaTUlxUbNf7vtWKePT8iBM3_moIxJOyAqVpMgZ96Wh_qDLOdaScriBBwKIJDfN6pRj_X2P6MUhnrgRLSQXtr6rjT8Mvh82NjCv_NmLOnvD-GAWhJlL_K1yif1uhw6TQR-dUnskf1pHS5SZDo4dqnM" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"> </p><p><br /><br /></p><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Step2. Safekeep the key to be used for the recovery of MEXC/Google Authenticator in case you change or lose your mobile phone. Before linking, please make sure to backup and save the above-mentioned key.</strong></span></span></p><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:100%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh5.googleusercontent.com/4fMThp_IWwjh4J_XwdkdMdYsKMC3VJ_7qmn6SvnRKiak11GZfMwDidi7ymoMc2DNLmTXHHgaCU6fpB8ueN7hZKq6hWEd_D-SDo_XaTB-WAPHUkqG5bCyRqEMQczia1PE9sBPoASa9bMfO8SundkVjgU" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;text-align:center"> </p><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Step3. After entering your account login password, SMS / email verification code, and Google Authenticator code, click [Enable] to complete the process.</strong></span></span></p><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:100%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh6.googleusercontent.com/-DKtr5AX-Jz9ZxXr9-NeDHGRyp8ez-Hn1bbpPNKYVnTMQGZDVsvyNe4HnT5O6DHEa_XhykClg46VkPba22KgCqTIU7tB7GoJ3g8eUvEpkl57nAR6sknL0egLO9a1mNcAWmCNbm2E5lHMZEqjh2E9CBk" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;text-align:center"> </p><p> </p><p style="line-height:1.38;margin-top:12pt;margin-bottom:0pt"><span style="background-color:transparent;color:#000000;font-size:13pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">3.3 On the App</strong></span></span></p><p> </p><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:'arial';font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:0pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">On the app's homepage, tap on the user icon - [Security].</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:100%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh6.googleusercontent.com/JBN23O4WqGq9HMgKA7f-pNMTvpwgeQHJVOrOWpgvG9Uoy3pwdb1ZDDb3Q9ho9gzpC_xbsbqEzlS1BzMsZEEneP2YSpzyGASTkwypr0tBOx6cLkXafThvG4dbAZ9QmKlvTeIr9aGyW12gfn3-0TAP8go" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;text-align:center"> </p><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:'arial';font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">If you have not downloaded an authenticator app, please go to the app store to download, or click [Download Google Authenticator]. If you have already downloaded an authenticator app, click [Next].</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:100%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh3.googleusercontent.com/hNPev8VyA7H97Fz2L32nUtTKRy5F_r44Voy3mkEFD30XsTOsdTGLXgRMfDMaY-jiQtiLCLdqAU_en3Qtwq7GQSW84rpNiXXwAP9a5P7gy1nPE1kZsQN2HePD1sq5aKk7pgL7wGtFuT82WQ2FX52GdfI" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:'arial';font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">In the authenticator app, scan the QR code, or copy the key for verification code generation. Once completed, click [Next].</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:100%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh3.googleusercontent.com/kN01cmCKeEtb8lo2hxTzZu8V4QEhNFAW1RUJNTyICS5XI3x_aSmDxKCcVAqsF6iZ-Y-XhHmxDDoGM9XvO3cgXqcTXNCXKzDrZJBpU_-D-5UKJM47_tOzq9XD9RyGM_WS-qq4N1gvxYQifuZni0rSqgE" width="539" /></strong></td></tr></tbody></table></div><p><br /></p><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:'arial';font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:'arial';font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">After entering your account login password, SMS / email verification code, and Google Authenticator code, click [Confirm] to complete the linking.</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:100%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh3.googleusercontent.com/gW_yTIaKDPr22QmepdyZwIxrmHzvl8VIQYrD0woZ5ZXgWIS0wXen1HDHGRqj0QARGWDJ2w988oqiFSHglGVBCtlub0boL2lo9FmrktbOXfojL9phtkvOGw5Fk7-0IWe0R5szCosSf9_mprs43_ChWRU" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;text-align:center"> </p><p><br /><br /></p><p> </p><p> </p><p> </p><p>MEXC</p><p>July 10th, 2023</p><p> </p><p> </p><p> </p>
How to Cancel Your Account
<h2><strong style="font-size:16px;font-weight:bolder">If you want to cancel/delete your MEXC account, please follow the steps below:</strong></h2><ol style="list-style-type:decimal"><li>Open the mobile app and tap on the user icon in the top left corner of the homepage to access the personal center.</li><li style="line-height:1.5">Tap on "Security" and then select "Delete Account." To protect your assets, you will not be able to delete your account if your total assets exceed 5 USDT.</li><li style="line-height:1.5">Choose the reason for deleting your account and click "Proceed".</li><li style="line-height:1.5">Read the notice and check the box that says "I have read and fully understand the consequences." Then, click "Delete Account" to continue to the security verification page.</li><li style="line-height:1.5">Once you have successfully completed the security verification, your request to delete your account will be submitted. You can click the "Cancel Request" button at the bottom of the page to cancel your request.</li><li style="line-height:1.5">Once you have confirmed your account deletion, you will need to contact customer service to provide additional information.</li></ol><p> </p><div style="white-space:normal"> </div><div><strong style="font-size:16px;font-weight:bolder">Note:</strong></div><h2><strong style="font-size:16px;font-weight:bolder">Deleting your MEXC account will result in the following consequences:</strong></h2><ol style="list-style-type:decimal"><li>After your account has been successfully deleted, you will not be able to log in to your original MEXC account. Your account and its assets will be irrecoverable.</li><li>The account deletion process will be completed within 15 working days.</li><li>During the account deletion process, you must refrain from depositing or trading with your account. Any losses incurred will be your personal responsibility.</li><li>Once you have confirmed your application to delete your account through the app, you will also need to contact online customer service to provide additional information. Once customer service has verified your identity, the account deletion process may proceed.</li></ol><p> </p><p style="line-height:1.5"> </p><p> </p>
How To Improve Account Security Level
<div><h2 class="heading-2 ace-line old-record-id-D2WWddx8ZoZ8uYxTflZuK8DWsjd">1. Linking Google Authentication</h2><div class="ace-line ace-line old-record-id-RSubdl4sToxtmMxol2ruqn0CsSg">Linking Google Authenticator: Google Authenticator is a dynamic password tool launched by Google. To use it, you need to scan the barcode provided by MEXC or enter the key using your phone. Once added, the authenticator will generate a valid 6-digit verification code every 30 seconds. Upon successful linking, you will need to enter the 6-digit verification code displayed on Google Authenticator every time you log in to MEXC.
</div><p><br /></p><div class="ace-line ace-line old-record-id-RSubdl4sToxtmMxol2ruqn0CsSg">Google Authenticator Linking Tutorial: <a href="https://www.mexc.com/en-US/announcements/article/17827791508980" rel="nofollow">How To Set Up Google Authenticator</a> </div><p><br /></p><div class="ace-line ace-line old-record-id-NenCdhmF2o90xyx1FhRuSy0Ms5f"> </div><div class="ace-line ace-line old-record-id-CsccdgcZloTEaUxe46Yut2dRshg"><strong>If you encounter an error while entering the Google Authenticator code, we recommend you to refer to the following methods:</strong></div><p><br /></p><ol class="list-number1"><li class="ace-line ace-line old-record-id-OmLFdWW6coLTRxx8jkBueJCzsWg"><div>For successful verification, please ensure that the time on your mobile phone is synchronized with the standard time of the time zone where you are located.</div></li><li class="ace-line ace-line old-record-id-J2wOdnSaqocn5rxjBQXuDAP1soe"><div>Some phones may require a restart after linking.</div></li><li class="ace-line ace-line old-record-id-PNSsd3CrFoAGIEx9kKTueWmXsDT"><div>Before scanning the QR code, the camera must be turned on and authorized for the app's usage.</div></li><li class="ace-line ace-line old-record-id-C8Udd8wfVobfwcxblMeuLxdBsCf"><div>Please enter the Google Authenticator code correctly. If you make five consecutive incorrect entries, Google verification will be locked for 2 hours, and you must wait until it is unlocked before you can try again.</div></li><li class="ace-line ace-line old-record-id-Q8HSdLZRZoELnyxYTYpuN7O9s4c"><div>The key and QR code obtained after each unlinking and relinking are different. Please make sure to save the latest key.</div></li></ol><div class="ace-line ace-line old-record-id-Ftn4dvji8oMfODxlJXZujU0ss3d"><br /></div><h2 class="heading-2 ace-line old-record-id-JDwEdHaABoE9lxxrSabu0jcsswc">2. Setting Up Anti-Phishing Code</h2><div class="ace-line ace-line old-record-id-N6u7dPWPooDZoMx1D8guZSd6sGh">The Anti-Phishing Code is a string of characters set by the user to help identify fake MEXC websites or emails. If you have set up an Anti-Phishing Code and receive an email from MEXC that does not display it, it is likely to be a phishing email.
</div><p><br /></p><div class="ace-line ace-line old-record-id-N6u7dPWPooDZoMx1D8guZSd6sGh">Anti-Phishing Code Setup Tutorial: <a href="https://www.mexc.com/en-US/announcements/article/17827791508983" rel="nofollow">Setting Up Anti-Phishing Code</a></div><p><br /></p><div class="ace-line ace-line old-record-id-Wgjwdi2l3oMtiTx80rouo7blsPb"><br /></div><div class="ace-line ace-line old-record-id-C21udePUqoI3QWxafmpu8OTNs0C">MEXC</div><div class="ace-line ace-line old-record-id-PBhxdGqYhobSt4xQ7sMuW23ysNg">June 13, 2023</div><div class="ace-line ace-line old-record-id-VLrVdnceVoxwk2xQItju7cjAsxa"></div><div class="ace-line ace-line old-record-id-UJ13dokbWoHXizxiQdmucV2xs7X"><br /></div></div><p></p><br class="Apple-interchange-newline" /><br class="Apple-interchange-newline" />