MEXC Reports 200% Surge in Trading Scams, Led by India, Indonesia, and the CIS Region
<div data-page-id="SPMhdeO0poGNb4xblnhuvv6Bskd" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-FH7xdBrL9oLAPyxmBxIuIqFCsof"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a data-lark-is-custom="true" href="https://www.mexc.com">MEXC's</a> Q1 2025 Trading Fraud Report reveals a sharp rise in coordinated fraudulent trading activities. The data shows a 200% increase in identified fraud attempts compared with the previous quarter, with the majority of cases concentrated in India, Indonesia, and CIS countries. This surge reflects evolving risks in fast-growing markets and underscores the need for stronger risk management and enhanced user education.</span></div><div class="ace-line ace-line old-record-id-S3v0dGbdGocSDxxhAF0uAJZCsed"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZLrkd4OeYoqK3rxxR5SuChLdsyg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">According to MEXC, the platform detected 80,057 instances of organized fraudulent behavior in the first quarter of 2025, doubling the volume from the previous quarter. These cases include coordinated wash trading, market manipulation by syndicates, and automated bot networks engaged in unfair trading practices. More than 3,000 distinct fraud syndicates were identified.</span></div><div class="ace-line ace-line old-record-id-GriBdL5sMoApuDxtdGiuJGMPsIb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VEZhdDxiuoUZSoxwAGGuhgB9sUe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Two parallel factors may have contributed to the rise in fraudulent activity: a proactive listing strategy featuring tokens from emerging markets and low trading fees that attract both retail and institutional users. While these advantages appeal to legitimate traders, they also draw malicious actors seeking highly liquid and low-cost trading environments.</span></div><div class="ace-line ace-line old-record-id-IYGedcGe3oh4qQxklsEuJ1m9sEg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"a28b7424-c153-4f72-baf8-c62a514b41dd","height":750,"width":1200,"currHeight":750,"currWidth":1200,"natrualHeight":750,"natrualWidth":1200,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FPOrFbRLVQoQs8cx9blAuNnS6sce%2F%3Fpreview_type%3D16","file_token":"POrFbRLVQoQs8cx9blAuNnS6sce","image_type":"image/png","size":341038,"comments":[]}]}" class="image-uploaded gallery old-record-id-Z5ked0xe1oiMeox1bmyuRuVYsHh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251205120023763wtmBpz0I8mRDAJ.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJTUE1oZGVPMHBvR05iNHhibG5odXZ2NkJza2QiLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6IjcyMzYyMTU4MTYwODQwNzg1OTciLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiUE9yRmJSTFZRb1FzOGN4OWJsQXVOblM2c2NlIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjozNDEwMzgsInNjYWxlIjoxLCJ3aWR0aCI6MTIwMCwiaGVpZ2h0Ijo3NTAsIm5hbWUiOiJpbWFnZS5wbmciLCJjcm9wIjpbMCwwLDAsMF0sInJvdGF0aW9uIjowLCJjYXB0aW9uIjp7InRleHQiOnsiYXBvb2wiOnsibmV4dE51bSI6MCwibnVtVG9BdHRyaWIiOm51bGx9LCJpbml0aWFsQXR0cmlidXRlZFRleHRzIjp7ImF0dHJpYnMiOm51bGwsInRleHQiOm51bGx9fX19LCJhcmVhX2NvbW1lbnRzIjp7fX0=" data-suite="eyJmaWxlVG9rZW4iOiJQT3JGYlJMVlFvUXM4Y3g5YmxBdU5uUzZzY2UiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWjVrZWQweGUxb2lNZW94MWJteXVSdVZZc0hoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9QT3JGYlJMVlFvUXM4Y3g5YmxBdU5uUzZzY2UvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/POrFbRLVQoQs8cx9blAuNnS6sce/?mount_node_token=Z5ked0xe1oiMeox1bmyuRuVYsHh&mount_point=docx_image" data-width="1200" data-height="750" data-lark-image-uri="drivetoken://POrFbRLVQoQs8cx9blAuNnS6sce" data-lark-image-width="1200" data-lark-image-height="750" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-JVdFdloIjorP49x23HIu6VjZsng"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OeTldOfdcoinRpxPhCSudEA6sed"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Above is the distribution of trading fraud cases by country in Q1 2025. India topped the chart with nearly 27,000 accounts involved, followed by Indonesia (5,603) and the CIS region (6,404). In percentage terms, Indonesia recorded the most dramatic increase, a 1,303% surge from Q4 2024, while the CIS region saw a 245% rise.</span></div><div class="ace-line ace-line old-record-id-Ee9LdPYHNohJZXxt9cJu4PG2sFg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AZnfdkRO3oF2qOxaU0suxgoFsbc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">The spike in fraud across these regions reflects a broader structural challenge: user growth in fast-expanding markets often outpaces progress in financial literacy and platform education. According to a February 2025 report published by the <a data-lark-is-custom="true" href="https://www.business-standard.com/content/specials/making-money-vs-managing-money-india-s-critical-financial-literacy-gap-125021900786_1.html">National Centre for Financial Education</a>, only 27% of Indian adults meet basic financial literacy standards, significantly below the global average of 42%. Among millennials, the gap is even wider: despite high self-confidence, only 19% demonstrate adequate comprehension. This discrepancy exposes individuals to a higher risk of exploitation and undermines long-term wealth creation and ecosystem trust.</span></div><div class="ace-line ace-line old-record-id-PgMbdPq8CoXJphxz3SuuMSvMsmc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JV1HdrBtSoKvj5xjrvCuTpcysed"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Many new users are onboarded through viral events or third-party influencers. However, not all investment advice circulating online is trustworthy. Bad actors frequently disguise themselves as financial experts or influencers, making their followers susceptible to coordinated manipulation disguised as investment strategies. In some cases, entire communities are targeted by Telegram channels or YouTube videos promoting pump groups or secret token launches. In retail-heavy markets with relatively low levels of financial literacy, such dynamics make users more vulnerable to syndicate recruitment and manipulation.</span></div><div class="ace-line ace-line old-record-id-VxFudQLPZoBs1IxE3aauOlMgsbh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZyMld5PUNoxJ61xQMy2uM1TJsRf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">In Indonesia and parts of the CIS, low per-capita income and volatile local currencies have fueled demand for high-risk, high-reward token speculation. Research presented at the International Conference on Information Management and Technology shows that most Indonesian crypto investors are risk-seeking and primarily driven by profit motivation, indicating a willingness to pursue high-risk investments in hopes of significant returns. This environment has given rise to informal social-trading circles. While many form organically, some are exploited by coordinated groups spreading false or manipulative information under the guise of financial advice.</span></div><div class="ace-line ace-line old-record-id-J51ZdKnYYobjLyxR1q8uvUJasWO"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SVO3dRjThoCXzuxLeJNuTKDdsyb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">To address these risks, MEXC deploys real-time detection mechanisms, prioritizes surveillance of small-cap assets, and strengthens its risk-monitoring tools to identify abnormal behavior. The platform operates a multi-layered risk-control system combining automated detection, human review, and regional escalation procedures. Accounts exhibiting suspicious activity, including irregular order patterns, are temporarily reviewed or restricted in accordance with global AML regulations and internal protocols aligned with FATF guidelines. These measures help protect MEXC's broad user base from illicit behavior that threatens trust and fairness in the market.</span></div><div class="ace-line ace-line old-record-id-I229dXsJ3okiatxmh8uubsoOs7e"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TarUdQHtDoJqJsxZRgkuZlEHs8d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">To enhance transparency and awareness of fair trading practices, MEXC plans to release an updated <a data-lark-is-custom="true" href="https://www.mexc.com/announcements/article/17827791524314">Risk Control Guide</a>, provide user training in affected regions, and introduce dedicated appeal procedures. The exchange will also roll out educational initiatives including the MEXC Guardian Safe Trading campaign and the MEXC Guardian Fund, aimed at offering financial protection for retail users impacted by fraud.</span></div><div class="ace-line ace-line old-record-id-Mhdxdju3co0UfXxLUVVuqq2Esmb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZMj0dmykjoyU5Lxc9Dfu9Rxqslg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">This is not the first time MEXC has raised concerns about malicious market behavior. In March, the exchange <a data-lark-is-custom="true" href="https://blog.mexc.com/mexc-detects-and-eliminates-coordinated-market-manipulation-scheme/">reported</a> a similar surge in manipulative activity, particularly involving users from the CIS and Vietnam, further demonstrating the cyclical and region-specific nature of fraud trends in crypto markets.</span></div><div class="ace-line ace-line old-record-id-XYC6d9k2VoyReTxsr7eufGJzsJj"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-H56ddXqokoeOHVxdlFNujogusAf"><strong style="font-family: arial, helvetica, sans-serif; font-size: 16px;">About MEXC</strong></div><div class="ace-line ace-line old-record-id-LR67docFgoA31gxYH3OuecMFswK"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Founded in 2018, MEXC aims to be "Your Easiest Path to Crypto." Serving over 40 million users across more than 170 countries, MEXC is known for its wide selection of trending tokens, attractive <a data-lark-is-custom="true" href="https://blog.mexc.com/glossary/airdrop/">airdrop</a> opportunities, and low trading fees. Designed for both beginners and experienced investors, our secure and user-friendly platform provides efficient access to digital assets. With a strong focus on convenience and innovation, MEXC strives to make crypto trading more accessible and rewarding for everyone.</span></div></div>
Risk Warning Regarding Counterfeit "MEXC Public Chain Initiative"
<div data-page-id="Od5adTPqwoyZq6x0EdjuZ29qsLh" data-lark-html-role="root" data-docx-has-block-data="false"><div class="ace-line ace-line old-record-id-PdVhd7TPToK3q5xMUCYuZSP6sQG"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Recently, MEXC has identified third parties misusing the name of the MEXC Public Chain Initiative to promote fraudulent investment projects and spread false information. These unauthorized activities have negatively impacted the MEXC brand. We urge all users and relevant parties to stay vigilant and avoid being misled.</span></div><div class="ace-line ace-line old-record-id-Mmf9d5VVtoHoHsxce6iu64SYswf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EyEhd6yABojHikxaaq5ueGf3sNb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">MEXC issues the following statement:</span></div><div class="ace-line ace-line old-record-id-KGfidkjVGoVTwFx5MsCunscFsye"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Zq08dgrOzo3Ke1xrPZIuphLdsVd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">MEXC adheres to a user-first principle, and all official updates are published exclusively through MEXC's official channels. Any information related to public chain projects involving MEXC that does not originate from official platforms is unrelated to MEXC. The platform will disclose any public chain-related plans according to the official schedule, and currently, no such announcements have been made. Any activities that falsely use the MEXC name or impersonate MEXC staff to induce user actions are illegal, unauthorized, and constitute malicious infringement.</span></div><div class="ace-line ace-line old-record-id-N3e2d1pxTotm0qxbEXnukXYCsvg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VtXndX9jwoP2bqxXZJ3uyt2ms9c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">If you have doubts about information claiming to be associated with MEXC, please verify it through the <a data-lark-is-custom="true" href="https://www.mexc.com/official-verify">official verification channel</a> on the MEXC website or contact our online Customer Service for confirmation. MEXC welcomes users and relevant parties to report any misconduct. Should you discover fraudulent behavior involving impersonation or misuse of the MEXC name, please file a report directly.</span></div></div>
Risk Alert from MEXC: Beware of Scams Impersonating User Offboarding Notices
<div data-page-id="V4Edd7Oa2ozlN1x6VIvukNkpsFf" data-lark-html-role="root" data-docx-has-block-data="false"><div class="ace-line ace-line old-record-id-D15wd4t2VosHZsxQgMUuY7LCsqe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">MEXC has recently identified fraudulent activity in which criminals impersonate official MEXC Customer Service by sending SMS messages claiming that users are being offboarded. These messages direct users to log in to fraudulent websites or apps and submit personal information for so-called "fund verification." The actual intent is to steal account credentials and induce users to withdraw assets, resulting in financial loss.</span></div><div class="ace-line ace-line old-record-id-E0EbdJrCEoyM43xqqCcuO6nHswc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WdAEdLB9so4p7JxZ3A1u16Y7s1c"><strong style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Note: MEXC will never ask for your account password, SMS verification code, Google Authenticator code, or any other sensitive information.</strong></div><div class="ace-line ace-line old-record-id-WQRxdpk8jox0qqxaJ7SuqaDystg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NgvddawPto7dHsxKWDyuZUOgsRU"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">To protect yourself from scams, please follow these guidelines:</span></div><div class="ace-line ace-line old-record-id-TPZQd94vBoaUyjxQu5Lu1w75scg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NdABd7LEioJZBtxWZQbu3t5ysre"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>1) Verify official channels:</strong> Always confirm that you are visiting the official MEXC website. If you encounter a suspicious link, use our official <a data-lark-is-custom="true" href="https://www.mexc.com/official-verify">verification channel</a> to check its authenticity.</span></div><div class="ace-line ace-line old-record-id-L1pPdKtaWoJJUSxPiUFuYfErsvf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZqXadczN4oq7loxyijWuaQfps8e"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>2) Never share sensitive information.</strong> Do not disclose your account credentials, passwords, verification codes, or any other personal information to any website or individual claiming to be an official representative of MEXC.</span></div><div class="ace-line ace-line old-record-id-BcmedNEHAoCk4fxnF8guRPkEsNh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JIOidRUvFoYRuZx2waFub0EUshb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>3) Be cautious of unsolicited contact.</strong> Be alert to anyone who contacts you proactively and claims to be from MEXC. If someone presents themselves as Customer Service, verify their identity through the official verification channel, or contact MEXC directly via the official website or in-app Customer Service.</span></div><div class="ace-line ace-line old-record-id-XzyfdVJ48o23UbxeyKVuuvvWs9g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Rl8idmHSvoukXaxMo2JusTmxsrd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">For more information on fraud prevention, please refer to the announcement: <a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-avoid-common-investment-transfer-scams-360050401052">How to Avoid Common Investment Transfer Scams</a>.</span></div><div class="ace-line ace-line old-record-id-AfS5dpM4Hob18AxNjlzuVrPFsHb"><span style="font-family: arial, helvetica, sans-serif;"><br></span></div></div>
MEXC Risk Warning: Beware of Phone Scams Impersonating MEXC Staff
<div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">As global interest in digital assets continues to grow, we have received reports from users regarding fraudulent activities carried out by individuals impersonating MEXC. These scams involve callers posing as MEXC Customer Service representatives or VIP account managers, reaching out via phone, Telegram, or other social media platforms to lure users into fake communities. In particular, by altering their bio, display name, or location, they disguise themselves as official MEXC staff to lure users into fake groups. These groups may host livestreams promising investment guidance or ask users to transfer digital assets to specified addresses.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">In response to this, we would like to offer an official reminder:</strong></span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">1) Official Account Verification Criteria:</strong> MEXC verifies accounts only by username. Other profile fields, such as bio, display name, or location, are not valid inputs for official verification. Please verify carefully and beware of scams.</span></span></div><div><br /></div><figure style="width:50%"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251107120026569hgkNYv8gY8zm3v.png" width="574" height="824" /></figure><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">You can use </span></span><a target="_blank" href="https://www.mexc.com/announcements/article/use-mexc-verify-to-prevent-impersonation-scams-4410387084057" rel="noopener noreferrer"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">MEXC Verify</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"> to identify and confirm whether an account is an official one.</span></span></div><div><br /></div><figure><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251107120036052IeDRWFTw3kilXW.png" width="1082" height="738" /></figure><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">2) Official Community Channels: </strong>All community information and access channels should be verified through the official MEXC website. MEXC never operates any investment groups under the guise of "trading guidance" or "copy trading with instructors." Any outreach claiming affiliation with MEXC for such purposes is fraudulent. If you come across any communities or chat groups claiming to be part of MEXC, make sure to double-check through official channels.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">3) Privacy Protection Commitment:</strong> We are fully committed to protecting user privacy. MEXC will never share your personal information, nor will we ever ask for your account credentials, SMS codes, or Google Authenticator codes under any circumstances.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">We urge all users to remain vigilant against false promotions and carefully verify the legitimacy of any unsolicited messages. For accurate information regarding MEXC events and community updates, always refer to official announcements published on our website to avoid financial loss.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">If you require assistance or have any questions, please click the "Online Customer Service" button at the bottom right corner of our homepage to submit your inquiry, or contact Customer Service via email: service@support.mexc.com</span></span></div><div><br /></div></div>
Risk Reminder Against Fraud in Form of "Suspected Money Laundering, Account Abnormalities and more"
<p><strong>Dear users,</strong></p>
<p> </p>
<p>Recently, there have been users reporting to receive phone calls or SMS from someone claiming to be from the official customer service team of MEXC. They often contact our users pretending that their order is suspected of money laundering or certain account abnormalities and will proceed to guide users to login to a specific website or app, submit relevant information for verification of assets, thus obtaining the user's account information and trick them to withdraw tokens to a specific wallet.</p>
<p> </p>
<p>MEXC will not ask users for your account information, SMS verification, Google Authenticator code or other sensitive information. Please be aware of fraud involving persons posing as MEXC personnel or claiming to represent us. Here's a few ways for fraud prevention: </p>
<p> </p>
<p>1) Make sure you are visiting MEXC official website. You may verify the website through our <a href="https://www.mexc.com/official-verify">Official Verification Channel</a></p>
<p>2) Do not disclose any account information, password, verification codes and other sensitive information to any website or so-called official personnel.</p>
<p>do not disclose account numbers, passwords, verification codes and other sensitive information to any website or so-called official personnel.</p>
<p>3) Watch out for anyone who contact you claiming to be an official personnel. Please ask for official verification through our <a href="https://www.mexc.com/official-verify">Official Verifcation Channel</a> if you ever encounter someone that claims to be from MEXC.</p>
<p> </p>
<p>Please do not hesitate to contact our customer service for assistance.</p>
<p> </p>
<p><strong>Follow us on our socials:</strong></p>
<p><span style="font-weight:400">Medium: </span><a href="https://medium.com/mexcglobal"><span style="font-weight:400">https://medium.com/mexcglobal</span></a><span style="font-weight:400"> </span></p>
<p><span style="font-weight:400">Telegram: </span><a href="https://t.me/MEXCEnglish"><span style="font-weight:400">https://t.me/MEXCEnglish</span></a><span style="font-weight:400"> </span></p>
<p><span style="font-weight:400">MEXC Trading: </span><a href="https://t.me/MEXCTradeofficial"><span style="font-weight:400">https://t.me/MEXCTradeofficial</span></a><span style="font-weight:400"> </span></p>
<p><span style="font-weight:400">Twitter: </span><a href="https://twitter.com/MEXC_Global"><span style="font-weight:400">https://twitter.com/MEXC_Global</span></a><span style="font-weight:400"> </span></p>
<p><a href="https://twitter.com/MEXC_Fans"><span style="font-weight:400">https://twitter.com/MEXC_Fans</span></a><span style="font-weight:400"> </span></p>
<p><span style="font-weight:400">Facebook: </span><a href="https://www.facebook.com/mexcglobal"><span style="font-weight:400">https://www.facebook.com/mexcglobal</span></a><span style="font-weight:400"> </span></p>
<p><span style="font-weight:400">Discord: </span><a href="https://discord.gg/zu5drS8"><span style="font-weight:400">https://discord.gg/zu5drS8</span></a><span style="font-weight:400"> </span></p>
<p><span style="font-weight:400">Instagram: </span><a href="https://www.instagram.com/mexcglobal" target="_self" rel="noopener noreferrer"><span style="font-weight:400">https://www.instagram.com/mexcglobal</span><span style="font-weight:400"> </span></a></p>
<p> </p>
<p><span style="font-weight:400">Refer a friend to enjoy high rebate, create your personalized invitation link today: </span></p>
<p><a href="https://www.mexc.com/invite"><span style="font-weight:400">https://www.mexc.com/invite</span></a></p>
<p> </p>
<p><span style="font-weight:400">Enjoy trading on MEXC</span></p>
<p><span style="font-weight:400">The MEXC Team,</span></p>
<p><span style="font-weight:400">2021-06-29</span></p>
MEXC's Guide to Preventing Counterfeit App Scams
<div><div><strong style="font-weight:bolder">Dear MEXCers,</strong></div><p> </p><div>We have recently received reports of counterfeit websites and apps impersonating the MEXC platform. We strongly advise all users to only download the MEXC App through official channels.</div><div>Official MEXC App Download Link: <a href="https://www.mexc.com/download">https://www.mexc.com/download</a></div><div>You can also search for "<strong style="font-weight:bolder">MEXC</strong>" on Google Play or App Store to download the official app.</div><div> </div><div>We encourage you to use MEXC Learn's resources to protect yourself from fraud and scams: <a href="https://www.mexc.com/learn/cryptocurrency-knowledge">https://www.mexc.com/learn/cryptocurrency-knowledge</a> </div><div> </div><p> </p><p> </p><div>MEXC</div><div>June 20, 2023</div></div><p> </p>
Reporting Theft/Fraud on MEXC
<div><h1>1. Under what circumstances can I report fraud?</h1><div><p>In any of the following situations, you can report fraud via MEXC's online customer support, email, or by filling out a form:</p><ul style="list-style-type:disc"><li>Someone contacts you by phone, SMS, or email falsely claiming to be a customer service representative requesting a money transfer.</li><li>Someone contacts you via social media offering investment assistance.</li><li>You deposit assets on a platform that claims they can help you profit from your trades, but refuse your withdrawal unless you pay extremely high taxes or interest.</li><li>Impersonating a customer service representative to help you pass KYC or make money transfers and asking you to allow them to remotely control your computer.</li><li>You were the victim of a scam asking you to invest and invite your friends to deposit money on a fake third-party service. After depositing, your assets will disappear.</li><li>Your wallet's private key was leaked and your assets are stolen from your wallet as a result.</li></ul><h1>2. How to Report Fraud</h1><p>If any of the above situations occur, you can report theft/fraud through online customer support or email. Please provide the following information:</p><div><ul style="list-style-type:disc"><li>The circumstances of theft/fraud.</li><li>A screenshot of the assets withdrawn from your account.</li><li>Recipient TxID</li><li><p>Recipient address</p><div> </div></li></ul><p>Note: Victims/whistleblowers must complete KYC verification on MEXC to ensure that the information provided is legal and free of falsehoods, fabrications, or complicity in other scams.</p><p>(Note: After receiving the above information, the platform will temporarily freeze the suspected account according to the investigation results for those who provided information and adequate proof as required to confirm the fraud/theft.</p><p>The victim/whistleblower must report to the police within 48 hours after submitting the above information to MEXC, and provide a receipt verifying that their local police department has accepted the case. If the corresponding proof is not provided, the platform will unfreeze the assets as appropriate.)</p><h1>3. How to provide a withdrawal screenshot, recipient TxID, and recipient address</h1><p>*In the following example, BSC tokens were withdrawn from the MEXC platform.</p><p>Step 1: Screenshot the corresponding transaction on the withdrawal tab:</p><p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230429013018796K7VscKkwYvXP6k.png" alt="_1.png" style="max-width:100%;height:auto" /></p><p>Step 2: Find the corresponding TxID in the withdrawal record, click on the TxID to look at the blockchain transfer record.</p><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230429013020239bD4SotGbRv8w4o.png" alt="_2.png" style="max-width:100%;height:auto" /></div><div>Step 3: Find the recipient address in the "Tokens Transferred" section behind "To".</div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230429013021693sZYqBCaak6TQnT.png" alt="_3.png" style="max-width:100%;height:auto" /></div><p>Step 4: After clicking the address, copy the address, and then contact MEXC customer service to check whether the address belongs to a MEXC account.</p><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202304290130230789UWBnSaLDSOclU.png" alt="_4.png" style="max-width:100%;height:auto" /></div><div>Note: If the account belongs to another MEXC user, you can refer to <a href="https://www.mexc.com/announcements/article/15440563148953">Stolen Asset Handling Process</a></div><p> </p><h1>4. How can I check my case status?</h1><div><ul style="list-style-type:disc"><li>MEXC actively cooperates with and provides assistance to investigations by law enforcement agencies. Due to the legal restrictions, <strong style="font-weight:bolder">we cannot divulge any information</strong> about ongoing investigations to the affected party. Please contact the relevant law enforcement agency for the latest developments in your case.</li><li>MEXC encourages users to contact law enforcement to report any scams. MEXC works closely with law enforcement agencies to assist them in investigating and prosecuting anyone who may be involved in fraudulent activity.<a href="https://www.mexc.com/announcements/article/15440563148953"></a>Stolen Asset Handling Process</li></ul></div><ol style="list-style-type:decimal"><li style="list-style-type:none"> </li></ol></div><ol style="list-style-type:decimal"><li style="list-style-type:none"> </li></ol></div></div>
Risk Warning from MEXC Regarding Preventing Various Scams Such As Fake "Arbitrage" Scams
<p>Dear MEXCers,</p><p>We have recently discovered that some malicious individuals are using MEXC's name to create Telegram groups, claiming to be official Chinese groups for "arbitrage" activities. They are using this pretext to deceive users into transferring their personal ETH to a specific wallet, and then further transferring it to the scammers' malicious address. Subsequently, they promise to send users fake "MX" tokens (not officially issued by MEXC) in proportion, resulting in the fraudulent acquisition of users' assets.</p><p>We will like to emphasize that MEXC will never ask users for their account passwords, SMS verification codes, Google Authenticator codes, or any sensitive information in any form. Furthermore, we have never initiated any "arbitrage" activities. Please refer to our official announcements for information related to our activities. MEXC reminds you to be vigilant in recognizing scams and to guard against other forms of scams.</p><p>If you need assistance or have any inquiries, please click the Online Customer Service button located at the bottom right of the homepage. You can enter your questions there or send an email to our official customer service at: <a href="mailto:service@mexc.com">service@mexc.com</a>.</p><p> </p><p> </p><p>MEXC</p><p>August 4, 2023</p>
MEXC Anti-Fraud Statement
<div><div><strong style="font-weight:bolder">Dear MEXCers,</strong></div><p> </p><div>Recently, there have been incidents of internet scammers impersonating MEXC and engaging in fraudulent activities, such as creating private groups, defrauding users for personal gain, spreading false information, and other malicious acts. These actions have had varying degrees of impact on the rights and brand reputation of MEXC. MEXC (hereinafter referred to as "MEXC") solemnly reminds all users and relevant individuals to exercise caution and vigilance to guard against scams. We hereby make the following solemn declaration:</div><p> </p><p>1. MEXC has always maintained a responsible attitude towards its users and the industry: we actively cooperate with legal investigations and take effective internal measures to prevent and control illegal activities. Any unauthorized actions that deceive users by falsely claiming association with MEXC/its subsidiaries or impersonating MEXC staff are malicious infringements on MEXC's brand.</p><p> </p><p>2. We kindly ask all users to strictly adhere to platform rules, be aware of fraud risks, and exercise caution in identifying various risks. We also urge impostors, those distorting facts, and spreading rumors that tarnish the reputation of MEXC, to immediately cease their infringing activities. Any activities that harm MEXC's brand reputation, once verified, will be met with swift legal action.</p><p> </p><p>3. If you have any doubts about external sources of information or claims related to MEXC, please use <a href="https://www.mexc.com/official-verify">MEXC Verify</a> to determine their validity. You may also contact our official customer service for verification and confirmation.</p></div><p> </p><p> </p><p>MEXC</p><p>June 20, 2023</p>
Account Theft Risk Warning from MEXC
<div><p>Dear MEXCers,</p><p>Recently, we have discovered some phishing websites and fake MEXC apps. Please stay vigilant and avoid clicking on suspicious links from unofficial channels. Also, please refrain from downloading any unofficial MEXC apps. To ensure the safety of your assets, it is essential to set up Google Authenticator and use it when prompted on the official MEXC website.</p><p>Additionally, we have received reports of malicious individuals impersonating MEXC staff and creating online communities on platforms like WeChat, Telegram, etc., to solicit MEXC accounts, passwords, security verification codes, and other information from our users. We will like to emphasize that MEXC staff will never ask users for account passwords, SMS verification codes, Google Authenticator codes, or any sensitive information in any form. If you encounter any suspicious requests, please report them to the official MEXC channel.</p><p>For any assistance or inquiries, please log in to the official MEXC website and click on the Online Customer Service button at the bottom right of the homepage. You can enter your questions there or send an email to the official customer service mailbox: <a href="mailto:service@mexc.com"><strong style="font-weight:bolder">service@mexc.com</strong></a><strong style="font-weight:bolder">.</strong></p><p><br /></p></div><p> </p><p> </p><p>MEXC</p><p>August 4, 2023</p>