How to Export Deposit and Withdrawal History
<div data-page-id="GGFGdLb4coJw48xls4gu8lHtslg" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-QSzMdXYB8onLzGxVBlWuNVR3sQb"><span style="font-size: 16px;">When using MEXC, some users need to export their personal deposit and withdrawal history from their MEXC accounts. This article will provide you with a detailed guide on how to export your deposit and withdrawal history.</span></div><div class="ace-line ace-line old-record-id-RI3IdwrTgoWospxvWhDu3SnWsWc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-JcyedVV2Qo3DAVxQoZGuspPEsx5"><strong>1. Web</strong></h2><div class="ace-line ace-line old-record-id-XgQtd5UXAoCDpfxQHnnuXRzDsre"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ODPZdSvHCoEctAxVfazuofBrs3e"><span style="font-size: 16px;">You can export your deposit and withdrawal history on the website's spot account statement page and deposit/withdrawal history page.</span></div><div class="ace-line ace-line old-record-id-Rbi3dxSwIoLMmXxD05buexgVsTh"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Ke1sd2AuooNSOMxrO5Nuyv1fsVf"><span style="font-size: 16px;">1.1 Exporting from the Spot Statement Page</span></h3><div class="ace-line ace-line old-record-id-Qg8udhZXsof6TgxUxBfuinD0sCd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EXcrdbnWgoJA5SxEWjWudEP2scf"><span style="font-size: 16px;">Open the MEXC official website and log in to your account. In the navigation bar under [Wallets], click on [Spot].</span></div><div class="ace-line ace-line old-record-id-CM01dGXeFoldEhxoWsYuiFSksuf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"0ee6652d-665c-4709-8d5b-049b21063812","height":1334,"width":2866,"currHeight":1334,"currWidth":2866,"natrualHeight":1334,"natrualWidth":2866,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FFGOlbzNLJo8zGCxEjAPu5Untsxf%2F%3Fpreview_type%3D16","file_token":"FGOlbzNLJo8zGCxEjAPu5Untsxf","image_type":"image/png","size":840636,"comments":[]}]}" class="image-uploaded gallery old-record-id-AXpOdqifaoRc8CxzktDuJG71sad"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260817173414487xgDzm6Sjmn3gVu.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJGR09sYnpOTEpvOHpHQ3hFakFQdTVVbnRzeGYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQVhwT2RxaWZhb1JjOEN4emt0RHVKRzcxc2FkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9GR09sYnpOTEpvOHpHQ3hFakFQdTVVbnRzeGYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/FGOlbzNLJo8zGCxEjAPu5Untsxf/?mount_node_token=AXpOdqifaoRc8CxzktDuJG71sad&mount_point=docx_image" data-width="2866" data-height="1334" data-lark-image-uri="drivetoken://FGOlbzNLJo8zGCxEjAPu5Untsxf" data-lark-image-width="2866" data-lark-image-height="1334" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-RJ6tdf3aropa2NxytLYueezRswh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-I7sLdrXU3oo3sXx1gZUuPn9Qsxg"><span style="font-size: 16px;">On the right side of the Spot assets page, click on [Spot Statement].</span></div><div class="ace-line ace-line old-record-id-EyMSdfn35oSpRPxvuBduByjbsra"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"1e4013c6-a63b-4829-93d6-6a3838b044c8","height":832,"width":2864,"currHeight":832,"currWidth":2864,"natrualHeight":832,"natrualWidth":2864,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FAUDbb6pHRogUjOxGQHBufKSfs2g%2F%3Fpreview_type%3D16","file_token":"AUDbb6pHRogUjOxGQHBufKSfs2g","image_type":"image/png","size":144328,"comments":[]}]}" class="image-uploaded gallery old-record-id-JcRxd9ASsoC4c9xAc4QuZ7C8sFc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260817173413681BAv13XAhGgLpEl.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJBVURiYjZwSFJvZ1VqT3hHUUhCdWZLU2ZzMmciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSmNSeGQ5QVNzb0M0Yzl4QWM0UXVaN0M4c0ZjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9BVURiYjZwSFJvZ1VqT3hHUUhCdWZLU2ZzMmcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/AUDbb6pHRogUjOxGQHBufKSfs2g/?mount_node_token=JcRxd9ASsoC4c9xAc4QuZ7C8sFc&mount_point=docx_image" data-width="2864" data-height="832" data-lark-image-uri="drivetoken://AUDbb6pHRogUjOxGQHBufKSfs2g" data-lark-image-width="2864" data-lark-image-height="832" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-QMihdFfNioUT8QxMch9uZpPmswc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VNr1dF3NdooFcpxAn7HuFWsZsqg"><span style="font-size: 16px;">On the Spot Statement page, select "Deposit/Withdraw/Send," then click the [Export] button on the right side.</span></div><div class="ace-line ace-line old-record-id-EM8pdWEZMoFy6PxLtFguaXoysGe"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"893a16d3-9656-4500-89ed-c3aa9afc3f2b","height":1378,"width":2874,"currHeight":1378,"currWidth":2874,"natrualHeight":1378,"natrualWidth":2874,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FW83fbQyaBocDlKxKNsFu6bv1sEe%2F%3Fpreview_type%3D16","file_token":"W83fbQyaBocDlKxKNsFu6bv1sEe","image_type":"image/png","size":355513,"comments":[]}]}" class="image-uploaded gallery old-record-id-MONmdc4oyoWDFsxjWztuSYmesrg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260817173413318dA0q8a6tzoi2Uq.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJXODNmYlF5YUJvY0RsS3hLTnNGdTZidjFzRWUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTU9ObWRjNG95b1dERnN4ald6dHVTWW1lc3JnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9XODNmYlF5YUJvY0RsS3hLTnNGdTZidjFzRWUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/W83fbQyaBocDlKxKNsFu6bv1sEe/?mount_node_token=MONmdc4oyoWDFsxjWztuSYmesrg&mount_point=docx_image" data-width="2874" data-height="1378" data-lark-image-uri="drivetoken://W83fbQyaBocDlKxKNsFu6bv1sEe" data-lark-image-width="2874" data-lark-image-height="1378" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-G8i8dphRKoTWn8xQp1Guf3Ios5c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NkjNdbyeIoyfmGxaw02uj1nQsah"><span style="font-size: 16px;">In the "Transaction Type" section, select "Deposit/Withdraw/Send." You can choose from four different data ranges: All, Deposit/Withdrawal, Fees, and Funds Sent. Select the data range you want to export.</span></div><div class="ace-line ace-line old-record-id-EURydCfbGowN9dxWp9tuboa7shd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HXt9d9ozcotAzcxPU5Su5bH3sKh"><span style="font-size: 16px;">Set the "Crypto," "Direction," and "Time" for the export records. Choose whether to check "Encrypt the file", and click [Generate] to export the deposit and withdrawal history.</span></div><div class="ace-line ace-line old-record-id-XPy8d8Av6opf1DxaXrlu8Zx8sbh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"4d5c2d65-0e12-4f6f-bdf8-d485017de3c8","height":1282,"width":2876,"currHeight":1282,"currWidth":2876,"natrualHeight":1282,"natrualWidth":2876,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FNUdNbJezcoQWh7xbKQbugkKxszg%2F%3Fpreview_type%3D16","file_token":"NUdNbJezcoQWh7xbKQbugkKxszg","image_type":"image/png","size":304659,"comments":[]}]}" class="image-uploaded gallery old-record-id-PXXSdgaNGopuPqx7kXDuZfDzsjf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260817173413931Gr5E6h2mx6PoDX.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJOVWROYkplemNvUVdoN3hiS1FidWdrS3hzemciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUFhYU2RnYU5Hb3B1UHF4N2tYRHVaZkR6c2pmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9OVWROYkplemNvUVdoN3hiS1FidWdrS3hzemcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/NUdNbJezcoQWh7xbKQbugkKxszg/?mount_node_token=PXXSdgaNGopuPqx7kXDuZfDzsjf&mount_point=docx_image" data-width="2876" data-height="1282" data-lark-image-uri="drivetoken://NUdNbJezcoQWh7xbKQbugkKxszg" data-lark-image-width="2876" data-lark-image-height="1282" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-HkjNdSFeloFbD3x9M96u7jhvszb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-P7pGdMbDtoa4lAxZHp9uuQJssmd"><span style="font-size: 16px;">Please note that there is a monthly limit on the number of times you can export spot account statements. Refer to the display on the page for the specific limit. Plan your export operations according to your needs and avoid frequent operations. If you need to export a large number of spot account history, try exporting the data in multiple batches to prevent file crashes.</span></div><div class="ace-line ace-line old-record-id-IvwLdKHSlokSSrxEPPVuMFtIsgc"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-ZhBpdo80ToqF9sxpO1tupk7Dssg"><span style="font-size: 16px;">1.2 Exporting from the Transaction History Page</span></h3><div class="ace-line ace-line old-record-id-NDq9dmf0RoXrfTx6NATumD8bs0g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Hq2xdWhHqoKjkjxdJs2uIhXwshf"><span style="font-size: 16px;">In addition, you can also go to the [Transaction History] page, select "Deposit" or "Withdrawal," and then click [Export].</span></div><div class="ace-line ace-line old-record-id-GpucdqjutotLncxp4YDuSzatseh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"c40c8f0e-f654-470c-9f28-7b0258d89dd0","height":1220,"width":2874,"currHeight":1220,"currWidth":2874,"natrualHeight":1220,"natrualWidth":2874,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FLPPlbbO3yoJEoRxOaaMu1C4Vsed%2F%3Fpreview_type%3D16","file_token":"LPPlbbO3yoJEoRxOaaMu1C4Vsed","image_type":"image/png","size":251402,"comments":[]}]}" class="image-uploaded gallery old-record-id-WFDOdu1lPov049x5ZeYuuEVvsdf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260817173413705ZbRpswv1R5BTaz.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJMUFBsYmJPM3lvSkVvUnhPYWFNdTFDNFZzZWQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiV0ZET2R1MWxQb3YwNDl4NVplWXV1RVZ2c2RmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9MUFBsYmJPM3lvSkVvUnhPYWFNdTFDNFZzZWQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/LPPlbbO3yoJEoRxOaaMu1C4Vsed/?mount_node_token=WFDOdu1lPov049x5ZeYuuEVvsdf&mount_point=docx_image" data-width="2874" data-height="1220" data-lark-image-uri="drivetoken://LPPlbbO3yoJEoRxOaaMu1C4Vsed" data-lark-image-width="2874" data-lark-image-height="1220" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-TRhdd8u7boWAStxh45Au1p2Bsnf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ImfudxIR2ozGL6xmnbIuaTmksAe"><span style="font-size: 16px;">In the "Type" section, there are three different data ranges: Deposit, Withdraw, and Other. Select the data range you want to export.</span></div><div class="ace-line ace-line old-record-id-TzHad1IQFo5Nb5xFgduu5CCcsvf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VUFed7uSLogn7cxfpsBupMxesHc"><span style="font-size: 16px;">Set the "Time" for the wallet history you want to export and choose whether to check "Encrypt the file" and "Auto-send to email after generation." You can "Set File Password" and the "Email" to receive the file (by default, it is the email linked to your account). Click [Generate] to export the deposit and withdrawal history.</span></div><div class="ace-line ace-line old-record-id-V4RidpzDqoB08QxmeGuuyeEMstg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"dab1c8a8-1de8-43ca-b39a-231095fe529c","height":1310,"width":2870,"currHeight":1310,"currWidth":2870,"natrualHeight":1310,"natrualWidth":2870,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FSH5kbAEovoouVoxVt8yuBzDWscb%2F%3Fpreview_type%3D16","file_token":"SH5kbAEovoouVoxVt8yuBzDWscb","image_type":"image/png","size":272768,"comments":[]}]}" class="image-uploaded gallery old-record-id-QQDfd1gyCodlXLxlQHfuqJ2msud"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202608171734143626VX3OOcx3Vo9nd.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJTSDVrYkFFb3Zvb3VWb3hWdDh5dUJ6RFdzY2IiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUVFEZmQxZ3lDb2RsWEx4bFFIZnVxSjJtc3VkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9TSDVrYkFFb3Zvb3VWb3hWdDh5dUJ6RFdzY2IvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/SH5kbAEovoouVoxVt8yuBzDWscb/?mount_node_token=QQDfd1gyCodlXLxlQHfuqJ2msud&mount_point=docx_image" data-width="2870" data-height="1310" data-lark-image-uri="drivetoken://SH5kbAEovoouVoxVt8yuBzDWscb" data-lark-image-width="2870" data-lark-image-height="1310" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-HsEodYUyeozQuVxVPcIuxtwQsVc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Tm1ddH9PZoff4oxxwj0u7i7vsRf"><span style="font-size: 16px;">Similarly, please note that there is also a monthly limit on the number of times you can export the transaction history. Refer to the display on the page for the specific limit. Plan your export operations according to your needs and avoid frequent operations. If you need to export a large number of records, try exporting the data in multiple batches to prevent file crashes.</span></div><div class="ace-line ace-line old-record-id-WbAmdZPekob9GoxkpNtu97gLsfJ"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-T3Dhd6Od9oIA6pxQP1aumo8Csfc"><strong>2. App</strong></h2><div class="ace-line ace-line old-record-id-JE1FdCrH9oYHe4xnogFuIXTBs9d"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Gaz6dJhkcoI2a8x8DgOuwsMTsFe"><span style="font-size: 16px;">Open the MEXC App and log in to your account. Tap on the user icon in the top left corner, select [Transactions], and tap on [Deposits/Withdrawals].</span></div><div class="ace-line ace-line old-record-id-FCRUdAwquoIgP2xXAb8uNHUbs7g"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"0c35c4cf-96a5-4acb-ae67-66604c2303e8","height":2166,"width":3132,"currHeight":2166,"currWidth":3132,"natrualHeight":2166,"natrualWidth":3132,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FBGbyb5IkSo3KjAxNIVMuXiH8sjf%2F%3Fpreview_type%3D16","file_token":"BGbyb5IkSo3KjAxNIVMuXiH8sjf","image_type":"image/png","size":1213466,"comments":[]}]}" class="image-uploaded gallery old-record-id-NsCnduC9AoiV63xMKNwuZ7mVsvg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202608171734150394Iqln3ZSOb3Vov.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJCR2J5YjVJa1NvM0tqQXhOSVZNdVhpSDhzamYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTnNDbmR1QzlBb2lWNjN4TUtOd3VaN21Wc3ZnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9CR2J5YjVJa1NvM0tqQXhOSVZNdVhpSDhzamYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/BGbyb5IkSo3KjAxNIVMuXiH8sjf/?mount_node_token=NsCnduC9AoiV63xMKNwuZ7mVsvg&mount_point=docx_image" data-width="3132" data-height="2166" data-lark-image-uri="drivetoken://BGbyb5IkSo3KjAxNIVMuXiH8sjf" data-lark-image-width="3132" data-lark-image-height="2166" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-VkRjdQ2zro1R1exIrEXuhW5QsLd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JSXpdxRHYoWJUmxgi4xuEOPksWc"><span style="font-size: 16px;">On the spot history page, select "Funding History," then tap the export button in the top right corner. On the Export Transaction History page, click on [+ Export New].</span></div><div class="ace-line ace-line old-record-id-LvXKdIzVOoxFbxxbyDpu8r9xsTe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-L9L5dU1SKovzv9xnlejuDZImseg"><span style="font-size: 16px;">In "Record Type", there are options for Deposit, Withdrawal, and Others. Select the data range you want to export.</span></div><div class="ace-line ace-line old-record-id-JvoWdeQWYoQ1gtx5MzJuvc1Gsc3"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KYBSdfZEmozqFnxkm3Uufhriskf"><span style="font-size: 16px;">Set the "Period" for exporting history and choose whether to check "Encrypt the file" and "Email me once generated." Tap [Generate] to export the deposit and withdrawal history.</span></div><div class="ace-line ace-line old-record-id-OHkHdI2BToaRbHxfaagu3a2bsMf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"9671b976-9a82-4f71-883c-ed6f00826618","height":2167,"width":3129,"currHeight":2167,"currWidth":3129,"natrualHeight":2167,"natrualWidth":3129,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FQtGybceqFoHmHWx28Mzu8K2Zsae%2F%3Fpreview_type%3D16","file_token":"QtGybceqFoHmHWx28Mzu8K2Zsae","image_type":"image/png","size":692864,"comments":[]}]}" class="image-uploaded gallery old-record-id-ZfTHdK2rSolsbyxuMUFu4ZE4sWW"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202608171734146554GUDdLKhw6tewe.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJRdEd5YmNlcUZvSG1IV3gyOE16dThLMlpzYWUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWmZUSGRLMnJTb2xzYnl4dU1VRnU0WkU0c1dXIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9RdEd5YmNlcUZvSG1IV3gyOE16dThLMlpzYWUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/QtGybceqFoHmHWx28Mzu8K2Zsae/?mount_node_token=ZfTHdK2rSolsbyxuMUFu4ZE4sWW&mount_point=docx_image" data-width="3129" data-height="2167" data-lark-image-uri="drivetoken://QtGybceqFoHmHWx28Mzu8K2Zsae" data-lark-image-width="3129" data-lark-image-height="2167" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-P8Padn5GSoyiBHxO7MyuTHOfsnc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JfdidFkP5ox7TvxOUfiu7WYrsPb"><span style="font-size: 16px;">Please note that there is a monthly limit on the number of times you can export your transaction history. Please refer to the display on the page for the specific limit. Plan your export operations according to your needs and avoid frequent operations. If you need to export a large number of records, try exporting the data in multiple batches to prevent file crashes.</span></div><div class="ace-line ace-line old-record-id-AUOZdDoqQokMFWx3vFrug4ULsQc"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-XvxQd99eTo1slNxLPSSuAJzisbb"><span style="font-size: 16px;">Recommended Reading:</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-QOAgdjOKEod4f5xeV1luhJTnsye" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-use-mexc-s-account-data-export-function-410103096834075648" style="font-size: 16px;">How to Use MEXC's Account Data Export Function</a></div></li><li class="ace-line ace-line old-record-id-BtGKdtDX7o64fUxNDECuxR1fsah" data-list="bullet"><div><a href="https://www.mexc.com/learn/article/17827791518481" data-lark-is-custom="true" style="font-size: 16px;">How to Export Futures Position History Data</a></div></li><li class="ace-line ace-line old-record-id-T1Gxd8pbqo1snQxcKgxuL7NFs9g" data-list="bullet"><div><a href="https://www.mexc.com/learn/article/17827791515541" data-lark-is-custom="true" style="font-size: 16px;">How to Export MEXC Futures Order History</a></div></li><li class="ace-line ace-line old-record-id-KIhcdvr6moYgGexyJlOu9fwgssf" data-list="bullet"><div><a href="https://www.mexc.com/zh-CN/learn/article/17827791517552" data-lark-is-custom="true" style="font-size: 16px;">How to Export Futures PNL Analysis on MEXC </a></div></li></ul><div class="ace-line ace-line old-record-id-I6dkdyYdfoIKrNxqIDbuHH84sQc"><br></div></div>
How to Set Withdrawal Settings
<div data-page-id="QJwpdNwADo8vxjxP8fou3E1msgd" data-lark-html-role="root" data-docx-has-block-data="true"><p><video controls="" playsinline="" preload="metadata" src="https://customer-article.mocortech.com/publicVideo/F202608161233194694vgCCNfUkEtt2s.mp4" style="max-width:100%;height:auto;float:none"></video></p><div class="ace-line ace-line old-record-id-doxus6wFDzSli0M7UzWPZRozaqc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">The security issues in the field of cryptocurrency have always been a concern for both platforms and users. The impact of the Mt. Gox incident has not yet disappeared, and incidents of crypto theft continue to emerge. To safeguard user assets, MEXC provides two-factor authentication (2FA) and advanced security settings.</span></div><div class="ace-line ace-line old-record-id-doxusX5snqABBNjIQDVgN0mGXBg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxus5LnCX1lPmg3JzWDxIhFQoP"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">When initiating a withdrawal, you need to input email verification codes, mobile verification codes, and Google Authenticator codes. These are all security measures within the two-factor authentication (2FA) framework. To ensure the security of your account, it is recommended to enable at least one form of two-factor authentication. If you wish to learn how to set up Google Authenticator, you can refer to "<a data-lark-is-custom="true" href="https://www.mexc.com/learn/article/17827791509545">Linking Google Authenticator</a>." In the advanced security settings, you can configure withdrawals to ensure the safety of your personal assets.</span></div><div class="ace-line ace-line old-record-id-I7tsdLJj0oAjHnxDryqufNPOsYf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HwC1dil5Ko2mE9xprtbu6P6fsIb"><strong style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Web</strong></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-LVeVd149FoqekUxyh5Yui00lsTg" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.com/support/article/how-to-set-withdrawal-settings-253549374230474752#:~:text=Quick%20Transfer.-,1.1%20Fast%20Withdrawal,-Click%20the%20toggle">Fast Withdrawal</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-IRo1dSmU9oMRRxxY8s5u5paus0d" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.com/support/article/how-to-set-withdrawal-settings-253549374230474752#:~:text=1.2%20Withdrawal%20Whitelist">Withdrawal Whitelist</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-AplgdklNmo6BLcxph3luw7y5sYc" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.com/support/article/how-to-set-withdrawal-settings-253549374230474752#:~:text=Whitelist%20Security%20Restriction%20Feature%3A">Whitelist Security Restriction Feature</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-DErkdYoHpowDs7x56IHuvKXIssf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.com/support/article/how-to-set-withdrawal-settings-253549374230474752#:~:text=1.3%20DEX%2B%20Quick%20Transfer">DEX+ Quick Transfer</a></span></div></li></ul><div class="ace-line ace-line old-record-id-THwDd4SxPo6QLHxlTUkuO6hWsBg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KBmRdZAlSoGZRkxZAg6uZ2SFsyb"><strong style="font-family: arial, helvetica, sans-serif; font-size: 16px;">App</strong></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-CSVldZIFwodutMx3E6yuTeIzsSb" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.com/support/article/how-to-set-withdrawal-settings-253549374230474752#:~:text=this%20feature%20enabled.-,2.2%20Fast%20Withdrawal,-Tap%20the%20toggle">Fast Withdrawal</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-ExQCdtfDWoXubrxpqugurLmLsub" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.com/support/article/how-to-set-withdrawal-settings-253549374230474752#21-whitelist">Withdrawal Whitelist</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-AXf0dWbQLozerLxfC9ru1JqNspf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.com/support/article/how-to-set-withdrawal-settings-253549374230474752#:~:text=Whitelist%20Security%20Restriction%3A">Whitelist Security Restriction Feature</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-AOVZdpTocow2VZxMRJkuADBZszf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.com/support/article/how-to-set-withdrawal-settings-253549374230474752#23-dex-quick-transfer">DEX+ Quick Transfer</a></span></div></li></ul><div class="ace-line ace-line old-record-id-doxusWVLl672w8Stjkz7wpuNUZe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-RyVwdZOGjoRKy8xta7Luq9ybsah"><span style="font-family: arial, helvetica, sans-serif;"><strong>1. How to Set Withdrawal Settings on Web</strong></span></h2><div class="ace-line ace-line old-record-id-doxusETNfuNFYetULPZyfmZ0prg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusWsCd9H46Zy92CeoOfcg8gh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Log in to MEXC, hover over the user icon in the top right corner of the homepage, and select <strong><a data-lark-is-custom="true" href="https://www.mexc.com/user/security">Security</a></strong>. Scroll down to "Advanced Security," and below you will find "Fund Security Settings." </span></div><div class="ace-line ace-line old-record-id-doxusdiKpEjgKjvP0gZmn3k9a4f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"2c597be7-7ea3-4fb2-af1a-40b774f7c189","height":1430,"width":2936,"currHeight":1430,"currWidth":2936,"natrualHeight":1430,"natrualWidth":2936,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FWMFvbWjgWoskIsxr1DruycUcsfz%2F%3Fpreview_type%3D16","file_token":"WMFvbWjgWoskIsxr1DruycUcsfz","image_type":"image/png","size":586599,"comments":[]}]}" class="image-uploaded gallery old-record-id-FD9VdIGr1oNeoXx4vI6u8HOlsTf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208150832098qNQ2inXR3C6SHU.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJXTUZ2YldqZ1dvc2tJc3hyMURydXljVWNzZnoiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRkQ5VmRJR3Ixb05lb1h4NHZJNnU4SE9sc1RmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9XTUZ2YldqZ1dvc2tJc3hyMURydXljVWNzZnovP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/WMFvbWjgWoskIsxr1DruycUcsfz/?mount_node_token=FD9VdIGr1oNeoXx4vI6u8HOlsTf&mount_point=docx_image" data-width="2936" data-height="1430" data-lark-image-uri="drivetoken://WMFvbWjgWoskIsxr1DruycUcsfz" data-lark-image-width="2936" data-lark-image-height="1430" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-IYa7dmsLBoB5cPxvJXQupTYks8c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxuskk6jNyzlPnd0UxYbWvxGpf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">"Fund Security Settings" are divided into three features: <strong>Fast Withdrawal</strong>, <strong>Withdrawal Whitelist</strong>, and <strong>DEX+ Quick Transfer</strong>.</span></div><div class="ace-line ace-line old-record-id-doxusxoh6lLZwkp4zHYi40pkQze"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"833cb4a3-8712-4a2c-a702-a9f2cb635d1e","height":1294,"width":2938,"currHeight":1294,"currWidth":2938,"natrualHeight":1294,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FB9kyb7snio97bqxycM6uAqKnsZg%2F%3Fpreview_type%3D16","file_token":"B9kyb7snio97bqxycM6uAqKnsZg","image_type":"image/png","size":472107,"comments":[]}]}" class="image-uploaded gallery old-record-id-AOk8dTtwHoMuprxW2p1uKzzXsRg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208150828887ng1O53RYcxLmsT.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJCOWt5YjdzbmlvOTdicXh5Y002dUFxS25zWmciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQU9rOGRUdHdIb011cHJ4VzJwMXVLenpYc1JnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9COWt5YjdzbmlvOTdicXh5Y002dUFxS25zWmcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/B9kyb7snio97bqxycM6uAqKnsZg/?mount_node_token=AOk8dTtwHoMuprxW2p1uKzzXsRg&mount_point=docx_image" data-width="2938" data-height="1294" data-lark-image-uri="drivetoken://B9kyb7snio97bqxycM6uAqKnsZg" data-lark-image-width="2938" data-lark-image-height="1294" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-NEDEdv0uboLBBvxoyUYum2EWs2d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusJ5R5OOtPGoAPhjGBIXeY4k"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1.1 Fast Withdrawal</span></h3><div class="ace-line ace-line old-record-id-doxuskBOYxbFmEzbCVcYd0b17ae"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HBZSdgFqyoqimQxNLCEuBgrlsSd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Click the toggle button on the right side of "Fast Withdrawal", select the single withdrawal/transfer amount limit without verification. Here, we will use 500 USDT as an example. Click on <strong>Confirm</strong>.</span></div><div class="ace-line ace-line old-record-id-I9Bcdstg1oYNeRxbRBfur5uIsBg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"65d2bc96-a982-4bfb-8189-6fa806625824","height":1282,"width":2932,"currHeight":1282,"currWidth":2932,"natrualHeight":1282,"natrualWidth":2932,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FNygQbXxR6o5MCCxIniyu67hksPh%2F%3Fpreview_type%3D16","file_token":"NygQbXxR6o5MCCxIniyu67hksPh","image_type":"image/png","size":393309,"comments":[]}]}" class="image-uploaded gallery old-record-id-ANahdJL2Fo7guuxrdGGunOrgsvp"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208150832370dBe42meHxmwCca.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJOeWdRYlh4UjZvNU1DQ3hJbml5dTY3aGtzUGgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQU5haGRKTDJGbzdndXV4cmRHR3VuT3Jnc3ZwIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9OeWdRYlh4UjZvNU1DQ3hJbml5dTY3aGtzUGgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/NygQbXxR6o5MCCxIniyu67hksPh/?mount_node_token=ANahdJL2Fo7guuxrdGGunOrgsvp&mount_point=docx_image" data-width="2932" data-height="1282" data-lark-image-uri="drivetoken://NygQbXxR6o5MCCxIniyu67hksPh" data-lark-image-width="2932" data-lark-image-height="1282" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-HuFydWhc0oxgofxz3Nfu7lC5sjd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxuseoqsBgMg7R0gCrEyza3cjz"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Fill in the security verification information and click on <strong>Confirm</strong> to enable Fast Withdrawal.</span></div><div class="ace-line ace-line old-record-id-doxusMRiuJCqya2LWChFBw5VDeb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusSN151LoW3BZB70CgIZzlfh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Please note that verification will be based on the two-factor authentication (2FA) settings you have personally configured. In the example shown below, the available verification methods are email verification, Google Authenticator verification, and mobile SMS verification.</span></div><div class="ace-line ace-line old-record-id-M0uPdfw90oxZSUx6qnauglJ6sqf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"2d4a7cad-dcc9-4557-a04c-09e8050b0500","height":1294,"width":2930,"currHeight":1294,"currWidth":2930,"natrualHeight":1294,"natrualWidth":2930,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FYFgMbmfdWoZpN7xgvwTuNX9dsYf%2F%3Fpreview_type%3D16","file_token":"YFgMbmfdWoZpN7xgvwTuNX9dsYf","image_type":"image/png","size":329946,"comments":[]}]}" class="image-uploaded gallery old-record-id-VIRcdxbxpovSBcx2QM0unUM9sRe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208150833752QVRmOEIiAIafGw.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJRSndwZE53QURvOHZ4anhQOGZvdTNFMW1zZ2QiLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6Ijc0MjIxMDg5NzE5Mjc4NjMzMDIiLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiWUZnTWJtZmRXb1pwTjd4Z3Z3VHVOWDlkc1lmIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjozMjk5NDYsInNjYWxlIjoxLCJ3aWR0aCI6MjkzMCwiaGVpZ2h0IjoxMjk0LCJuYW1lIjoiaW1hZ2UucG5nIiwiY3JvcCI6WzAsMCwwLDBdLCJyb3RhdGlvbiI6MCwiY2FwdGlvbiI6eyJ0ZXh0Ijp7ImFwb29sIjp7Im5leHROdW0iOjAsIm51bVRvQXR0cmliIjpudWxsfSwiaW5pdGlhbEF0dHJpYnV0ZWRUZXh0cyI6eyJhdHRyaWJzIjpudWxsLCJ0ZXh0IjpudWxsfX19fSwiYXJlYV9jb21tZW50cyI6bnVsbH0=" data-suite="eyJmaWxlVG9rZW4iOiJZRmdNYm1mZFdvWnBON3hndndUdU5YOWRzWWYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVklSY2R4Ynhwb3ZTQmN4MlFNMHVuVU05c1JlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ZRmdNYm1mZFdvWnBON3hndndUdU5YOWRzWWYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/YFgMbmfdWoZpN7xgvwTuNX9dsYf/?mount_node_token=VIRcdxbxpovSBcx2QM0unUM9sRe&mount_point=docx_image" data-width="2930" data-height="1294" data-lark-image-uri="drivetoken://YFgMbmfdWoZpN7xgvwTuNX9dsYf" data-lark-image-width="2930" data-lark-image-height="1294" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-AjfqdNA0HoD663x3FU1urGsMsld"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxushXd1nWMW9Bpk97SoiQ3r4c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">After enabling Fast Withdrawal, when your single withdrawal amount is less than 500 USDT, it will no longer undergo two-factor authentication (2FA) and the withdrawal will be completed directly.</span></div><div class="ace-line ace-line old-record-id-doxusTmFQo4soAwImndmQPq0fId"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusMZbHNGBN3eJ0gGXfsSZ5tg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1.2 Withdrawal Whitelist</span></h3><div class="ace-line ace-line old-record-id-V2obdEsu5oCXzJxD9GsuF0gDsvh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GlQvdwuaboIHf8xxXB8u29ynsag"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Click the toggle button on the right side of <strong>Withdrawal Whitelist</strong> and complete security verification to enable the feature.</span></div><div class="ace-line ace-line old-record-id-Cq4CdzT5oo6rm0xmz5guXPejszv"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusXruineEPGq6nVH4riXQbfs"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">It's important to note that before enabling the Withdrawal Whitelist, you are allowed to withdraw to any address. Once enabled, you can only withdraw to addresses in your whitelist.</span></div><div class="ace-line ace-line old-record-id-DhtNd7MpToFYsKxAXpBuAy7UsUg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"d4d8f88d-fa0c-40d8-a4b8-8ac40cd27e31","height":1394,"width":2938,"currHeight":1394,"currWidth":2938,"natrualHeight":1394,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FPWGobMD1SoykMrxzF2Lu79v2syf%2F%3Fpreview_type%3D16","file_token":"PWGobMD1SoykMrxzF2Lu79v2syf","image_type":"image/png","size":528783,"comments":[]}]}" class="image-uploaded gallery old-record-id-FWFxdxxK0oLnUIxQpODu1Q0Ws2Y"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208150829624RVyAWkrehafZjV.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJQV0dvYk1EMVNveWtNcnh6RjJMdTc5djJzeWYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRldGeGR4eEswb0xuVUl4UXBPRHUxUTBXczJZIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9QV0dvYk1EMVNveWtNcnh6RjJMdTc5djJzeWYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/PWGobMD1SoykMrxzF2Lu79v2syf/?mount_node_token=FWFxdxxK0oLnUIxQpODu1Q0Ws2Y&mount_point=docx_image" data-width="2938" data-height="1394" data-lark-image-uri="drivetoken://PWGobMD1SoykMrxzF2Lu79v2syf" data-lark-image-width="2938" data-lark-image-height="1394" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-OoPNdZ8RXobx7rxH9cQurgxmsOc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-B0qfdcA3zofuILx00mgulfVesuh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Once the withdrawal whitelist has been successfully enabled, click on <strong>Manage Whitelist Addresses/Contacts</strong> to be redirected to the <strong>Withdrawal Addresses/Contacts</strong> settings page.</span></div><div class="ace-line ace-line old-record-id-VUEUd4tYkoFsa3xWIzOuDx64sFc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"46383170-baad-4c48-9b95-70f92a5ec5d9","height":1374,"width":2930,"currHeight":1374,"currWidth":2930,"natrualHeight":1374,"natrualWidth":2930,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FH9PFbRN9ToE734xsVOgu9BQNsmg%2F%3Fpreview_type%3D16","file_token":"H9PFbRN9ToE734xsVOgu9BQNsmg","image_type":"image/png","size":389258,"comments":[]}]}" class="image-uploaded gallery old-record-id-GhMgdw2x4oHTcbxNh0MudlgJsah"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208150829194WPJ1DI2zs1RRuW.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJIOVBGYlJOOVRvRTczNHhzVk9ndTlCUU5zbWciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiR2hNZ2R3Mng0b0hUY2J4TmgwTXVkbGdKc2FoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9IOVBGYlJOOVRvRTczNHhzVk9ndTlCUU5zbWcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/H9PFbRN9ToE734xsVOgu9BQNsmg/?mount_node_token=GhMgdw2x4oHTcbxNh0MudlgJsah&mount_point=docx_image" data-width="2930" data-height="1374" data-lark-image-uri="drivetoken://H9PFbRN9ToE734xsVOgu9BQNsmg" data-lark-image-width="2930" data-lark-image-height="1374" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-OeTLdhaBWowAtpx7wURu8p9Jsd0"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-P9vDdgKRUo2wp5xKLLguzCePsBj"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Click on <strong>Add Withdrawal Address</strong>, select <strong>Normal address</strong>, fill in the crypto, transfer network, withdrawal address, and address label (optional). Then, tick the checkbox next to "Set as a whitelisted address," and click <strong>Confirm</strong>.</span></div><div class="ace-line ace-line old-record-id-doxusTgRdvVmpcK9BdbL7WU6rSb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"2803a8b9-134f-41f6-8295-ea550dd14441","height":1418,"width":2928,"currHeight":1418,"currWidth":2928,"natrualHeight":1418,"natrualWidth":2928,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FL7zLbuHjjot4WuxWk4ZuPp9nsdg%2F%3Fpreview_type%3D16","file_token":"L7zLbuHjjot4WuxWk4ZuPp9nsdg","image_type":"image/png","size":391365,"comments":[]}]}" class="image-uploaded gallery old-record-id-MS0YdsEFdoYfA7xQU43uKgissNe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208150829908TFghNExIpTgvIS.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJMN3pMYnVIampvdDRXdXhXazRadVBwOW5zZGciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTVMwWWRzRUZkb1lmQTd4UVU0M3VLZ2lzc05lIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9MN3pMYnVIampvdDRXdXhXazRadVBwOW5zZGcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/L7zLbuHjjot4WuxWk4ZuPp9nsdg/?mount_node_token=MS0YdsEFdoYfA7xQU43uKgissNe&mount_point=docx_image" data-width="2928" data-height="1418" data-lark-image-uri="drivetoken://L7zLbuHjjot4WuxWk4ZuPp9nsdg" data-lark-image-width="2928" data-lark-image-height="1418" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-YEnwdC9UCo917Ox7eCcuN5Tdsvb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusLYYp6PKIOXjHYyVNS4r61g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Fill in the security verification information and click on <strong>Confirm</strong> to complete the addition of the withdrawal address. Similarly, verification will be based on the two-factor authentication (2FA) settings you have personally configured.</span></div><div class="ace-line ace-line old-record-id-UOaYd5Yc7oluDxxfkFUuSotVsUd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"cfa9b2c0-0c50-4349-baa3-22566eaee934","height":1398,"width":2932,"currHeight":1398,"currWidth":2932,"natrualHeight":1398,"natrualWidth":2932,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FFbaGbGYY4oc3wlxmq2Iu7a3is9d%2F%3Fpreview_type%3D16","file_token":"FbaGbGYY4oc3wlxmq2Iu7a3is9d","image_type":"image/png","size":315939,"comments":[]}]}" class="image-uploaded gallery old-record-id-DhPEdRJHtoev7gxkT06uv78Cs8c"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208150828706EJW1t1FDHkaM8g.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJGYmFHYkdZWTRvYzN3bHhtcTJJdTdhM2lzOWQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRGhQRWRSSkh0b2V2N2d4a1QwNnV2NzhDczhjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9GYmFHYkdZWTRvYzN3bHhtcTJJdTdhM2lzOWQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/FbaGbGYY4oc3wlxmq2Iu7a3is9d/?mount_node_token=DhPEdRJHtoev7gxkT06uv78Cs8c&mount_point=docx_image" data-width="2932" data-height="1398" data-lark-image-uri="drivetoken://FbaGbGYY4oc3wlxmq2Iu7a3is9d" data-lark-image-width="2932" data-lark-image-height="1398" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-IDbgdwtONoyhbYxvH16uwaw6scG"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IPItdmUZ5oXpnyxjbJPu5QiQszf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">If you want to add multiple addresses to your whitelist in bulk, you can click on <strong>Bulk </strong><strong>Adding</strong>. On the "Bulk Add Withdrawal Address" page, fill in the crypto, transfer network, address label (optional), withdrawal address, memo/tag (optional), and enable the "Whitelist" option. Once you have added all the addresses, click <strong>Save</strong>.</span></div><div class="ace-line ace-line old-record-id-QxDDdpgoToEGZqxEU94uMbHdsTh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"64835891-8c87-48ad-8f82-076292300895","height":1328,"width":2934,"currHeight":1328,"currWidth":2934,"natrualHeight":1328,"natrualWidth":2934,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FXkR9bJhfPofX0NxZRAsug49tsqe%2F%3Fpreview_type%3D16","file_token":"XkR9bJhfPofX0NxZRAsug49tsqe","image_type":"image/png","size":343144,"comments":[]}]}" class="image-uploaded gallery old-record-id-B5KOdp2georXTDxCVo5uU5EBspg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208150828034dyvMH5WLktFuFn.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJYa1I5YkpoZlBvZlgwTnhaUkFzdWc0OXRzcWUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQjVLT2RwMmdlb3JYVER4Q1ZvNXVVNUVCc3BnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Ya1I5YkpoZlBvZlgwTnhaUkFzdWc0OXRzcWUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/XkR9bJhfPofX0NxZRAsug49tsqe/?mount_node_token=B5KOdp2georXTDxCVo5uU5EBspg&mount_point=docx_image" data-width="2934" data-height="1328" data-lark-image-uri="drivetoken://XkR9bJhfPofX0NxZRAsug49tsqe" data-lark-image-width="2934" data-lark-image-height="1328" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-GCVpdCwPloXO9Nxt3D9uhiKdsjh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-O12RdADVNoY5SdxFweYu29ansTc"><strong style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Whitelist Security Restriction Feature:</strong></div><div class="ace-line ace-line old-record-id-C2WhdoTHZoCA0Vx9Bh3uIcNVsAd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UPzzdyhPeoYEQPxGdZVuPofysZ5"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">When the withdrawal whitelist is enabled, the <strong>Whitelist Security Restriction</strong> option will appear. Please note:</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-SwpKdoOfGoOsayxaa3eumWitsob" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Once enabled, withdrawals to newly added whitelist addresses will require a 24-hour waiting period.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-MzL8dcIuLocdwpxhySzu4YHlsXg" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">If you disable this feature after enabling it, your account will need to wait 24 hours before withdrawals can be made again.</span></div></li><li class="ace-line ace-line old-record-id-QMahdFskgoxaAKxnr8lulY8OsYb" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">For your asset security, it is strongly recommended to keep this feature enabled.</span></div></li></ul><div class="ace-line ace-line old-record-id-SJtkdCjJXo2EHUxt3tZu9sTzsxd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"e4e98204-9203-4a61-b9bb-36c2342af3c6","height":1268,"width":2930,"currHeight":1268,"currWidth":2930,"natrualHeight":1268,"natrualWidth":2930,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FXA9PbaqiooJOutxibHDul9bEshe%2F%3Fpreview_type%3D16","file_token":"XA9PbaqiooJOutxibHDul9bEshe","image_type":"image/png","size":417729,"comments":[]}]}" class="image-uploaded gallery old-record-id-H7rUdsQ6DokFsdxZiNouYg6KsTe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208150830249lXFbNooZwxmvzH.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJYQTlQYmFxaW9vSk91dHhpYkhEdWw5YkVzaGUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSDdyVWRzUTZEb2tGc2R4WmlOb3VZZzZLc1RlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9YQTlQYmFxaW9vSk91dHhpYkhEdWw5YkVzaGUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/XA9PbaqiooJOutxibHDul9bEshe/?mount_node_token=H7rUdsQ6DokFsdxZiNouYg6KsTe&mount_point=docx_image" data-width="2930" data-height="1268" data-lark-image-uri="drivetoken://XA9PbaqiooJOutxibHDul9bEshe" data-lark-image-width="2930" data-lark-image-height="1268" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-DA61dU43dofnORxrH0yu9Fhus7g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-JvQHdbP3SoXMm5xcNmTu6ma6spd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1.3 DEX+ Quick Transfer</span></h3><div class="ace-line ace-line old-record-id-XfwcdXobqo373kxA61FuwE0Is2c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Nc1Fd7DryoQLfAx3qICuKYDiswb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Click the toggle button next to "DEX+ Quick Transfer," enter the single verification-free transfer limit (1-2,000 USDT, e.g., 200 USDT), then click <strong>Confirm</strong>.</span></div><div class="ace-line ace-line old-record-id-GB5edzk1toGYZaxkQMtu2wcis8d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VKCbdoUr0owoHaxLaAMuZKnJsWh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Fill in the security verification information and click <strong>Confirm</strong> again to enable the DEX+ Quick Transfer feature.</span></div><div class="ace-line ace-line old-record-id-VHJvdaERyoo7qyxaN1QuW8ABszd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Fl8cdPZxcoLVcax3vdIuQhersjb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Once enabled, small transfers of mainnet tokens between your DEX+ account and Spot account will no longer require security verification.</span></div><div class="ace-line ace-line old-record-id-TetadXK6zo0wFXxQgKgujdBbsxb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"64cd8a20-c958-4bd8-9e9b-bab9373707b0","height":1268,"width":2930,"currHeight":1268,"currWidth":2930,"natrualHeight":1268,"natrualWidth":2930,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FOZwsbxynToMst5x5btEux3ROs4c%2F%3Fpreview_type%3D16","file_token":"OZwsbxynToMst5x5btEux3ROs4c","image_type":"image/png","size":384007,"comments":[]}]}" class="image-uploaded gallery old-record-id-CxbxdmTt3orLDaxWwv5uhEkXsPC"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208150832062GEVKX9gndqGSR4.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJPWndzYnh5blRvTXN0NXg1YnRFdXgzUk9zNGMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQ3hieGRtVHQzb3JMRGF4V3d2NXVoRWtYc1BDIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9PWndzYnh5blRvTXN0NXg1YnRFdXgzUk9zNGMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/OZwsbxynToMst5x5btEux3ROs4c/?mount_node_token=CxbxdmTt3orLDaxWwv5uhEkXsPC&mount_point=docx_image" data-width="2930" data-height="1268" data-lark-image-uri="drivetoken://OZwsbxynToMst5x5btEux3ROs4c" data-lark-image-width="2930" data-lark-image-height="1268" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxushG1heJgBmSG9JE1ps6yygh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-LZ0MdYNGQo1lcdxMNaQuJMDSspe"><span style="font-family: arial, helvetica, sans-serif;"><strong>2. How to Set Withdrawal Settings on App</strong></span></h2><div class="ace-line ace-line old-record-id-Rd9ZduXzNop2boxCrkOuqxnvsVg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusSTOkYNYpkKpveXHcm8ViCb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Inside the app, tap the user icon in the top left corner, and select <strong>Securit</strong><strong>y</strong>. Then, scroll down to the bottom of the page and select <strong>Asset Security</strong><strong> Settings</strong>.</span></div><div class="ace-line ace-line old-record-id-KGoTdKhoVoVXy2xb2IEuA5awsxb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"706dc7b7-e318-4ac9-8bfe-374bf3e7e62b","height":2166,"width":3129,"currHeight":2166,"currWidth":3129,"natrualHeight":2166,"natrualWidth":3129,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FMrxzbUUwko3Xe4xgL9muOds7sMt%2F%3Fpreview_type%3D16","file_token":"MrxzbUUwko3Xe4xgL9muOds7sMt","image_type":"image/png","size":915330,"comments":[]}]}" class="image-uploaded gallery old-record-id-BXeddQ4JMoWjrbxxMlIufigtsnh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208150831724pxmocIJEc9OApt.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJNcnh6YlVVd2tvM1hlNHhnTDltdU9kczdzTXQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQlhlZGRRNEpNb1dqcmJ4eE1sSXVmaWd0c25oIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Ncnh6YlVVd2tvM1hlNHhnTDltdU9kczdzTXQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/MrxzbUUwko3Xe4xgL9muOds7sMt/?mount_node_token=BXeddQ4JMoWjrbxxMlIufigtsnh&mount_point=docx_image" data-width="3129" data-height="2166" data-lark-image-uri="drivetoken://MrxzbUUwko3Xe4xgL9muOds7sMt" data-lark-image-width="3129" data-lark-image-height="2166" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-XQLtdjeJmo3zMxxesLNuk9QfsMc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Y8GudzrBAouviFx0GauuNei2sId"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2.1 Whitelist</span></h3><div class="ace-line ace-line old-record-id-SGG4dZNzzo7Fi9xWEdluWWS3sxd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MeLfdU2HSojlU0xRh4vujmBysIh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1) Tap the toggle button on the right side of <strong>Whitelist</strong>, enter the verification code for two-factor authentication, and the whitelist feature will be enabled. Once enabled, you can only withdraw to addresses on the whitelist, and withdrawals to other addresses will not be possible.</span></div><div class="ace-line ace-line old-record-id-OE71dA74Jo6M1gxeFbAucN2Us1f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BnGSd8G3ZoFHoTxbn6BuXoP0sdf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2) If you do not have any addresses on the whitelist, tap on <strong>Withdrawal Address</strong> below to enter the page to add whitelist addresses.</span></div><div class="ace-line ace-line old-record-id-HBaudXOH3o0QWsxEeGaul9T3sfc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MelgdMos5oBaeqxbMEbuYtxRsVe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">3) Tap on <strong>Add Address</strong>. </span></div><div class="ace-line ace-line old-record-id-N3CSdP7HZopY8NxkqqHuRWPKsbb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Uq11diJXnocQlOxSZ38uc8tes33"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">4) In the search bar, enter the crypto you want to add. In this example, we will use MX. </span></div><div class="ace-line ace-line old-record-id-J513dHxfBo9X3FxOt7MusqtFsmc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QZmEduF6moo6JgxHJSWuD1WSspd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5) Fill in the crypto, address, network details, etc. Then, tick the box next to "Add to Whitelist," and tap on <strong>Confirm</strong> to finish.</span></div><div class="ace-line ace-line old-record-id-EmxpduiMboJncWxRdTnulgmtsqd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"a8a1994c-705d-4bec-9870-9a35786c30a2","height":2153,"width":4173,"currHeight":2153,"currWidth":4173,"natrualHeight":2153,"natrualWidth":4173,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FP69Ybtceiov8mHxs66BuonEBsUj%2F%3Fpreview_type%3D16","file_token":"P69Ybtceiov8mHxs66BuonEBsUj","image_type":"image/png","size":1149183,"comments":[]}]}" class="image-uploaded gallery old-record-id-Orbhds7uwocosxxhLfOuRFD4sMf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208150831999rSkTeuIORwuVuM.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJQNjlZYnRjZWlvdjhtSHhzNjZCdW9uRUJzVWoiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiT3JiaGRzN3V3b2Nvc3h4aExmT3VSRkQ0c01mIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9QNjlZYnRjZWlvdjhtSHhzNjZCdW9uRUJzVWovP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/P69Ybtceiov8mHxs66BuonEBsUj/?mount_node_token=Orbhds7uwocosxxhLfOuRFD4sMf&mount_point=docx_image" data-width="4173" data-height="2153" data-lark-image-uri="drivetoken://P69Ybtceiov8mHxs66BuonEBsUj" data-lark-image-width="4173" data-lark-image-height="2153" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-ZRUYdO6MCohHLXxZYQvu4gX4spd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XNqkdrxt4ou68vxuij1uYe4Js1c"><strong style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Whitelist Security Restriction:</strong></div><div class="ace-line ace-line old-record-id-Cl2jd0ZZnoNO0Fxez9YuDbgbs8f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-A8m9dvBLuorgc6xiaaruQyB0sif"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">When the withdrawal whitelist is enabled, the <strong>Whitelist Security Restriction</strong> option will appear. Please note:</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-Cxjjdrt6GoFh0LxurnzuFalNsAc" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Once enabled, withdrawals to newly added whitelist addresses will require a 24-hour waiting period.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Guqgdcc7EoQGjSxPK3WuCtV9sge" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">If you disable this feature after enabling it, your account will need to wait 24 hours before withdrawals can be made again.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-HGZZdXtp4oZzdsxusO5uhJULsOb" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">For your asset security, it is strongly recommended to keep this feature enabled.</span></div></li></ul><div class="ace-line ace-line old-record-id-GlPBdogdVoU3aXxHZmnuDxdAs8d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"362a2e22-50b1-4203-b0a6-3408afe22d94","height":660.326941514861,"width":638,"currHeight":660.326941514861,"currWidth":638,"natrualHeight":2159,"natrualWidth":2086,"pluginName":"imageUpload","scale":0.3058485139022052,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FGuRhbt16SoTjTFx1mHCuEuRRsQh%2F%3Fpreview_type%3D16","file_token":"GuRhbt16SoTjTFx1mHCuEuRRsQh","image_type":"image/png","size":656727,"comments":[]}]}" class="image-uploaded gallery old-record-id-QPSCd00nAo44ZEx5o7LuJBX6s5g"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208150833480sVZOS29tO4ldCa.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJRSndwZE53QURvOHZ4anhQOGZvdTNFMW1zZ2QiLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6Ijc0MjIxMDg5NzE5Mjc4NjMzMDIiLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiR3VSaGJ0MTZTb1RqVEZ4MW1IQ3VFdVJSc1FoIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjo2NTY3MjcsInNjYWxlIjowLjMwNTg0ODUxMzkwMjIwNTIsIndpZHRoIjoyMDg2LCJoZWlnaHQiOjIxNTksIm5hbWUiOiJpbWFnZS5wbmciLCJjcm9wIjpbMCwwLDAsMF0sInJvdGF0aW9uIjowLCJjYXB0aW9uIjp7InRleHQiOnsiYXBvb2wiOnsibmV4dE51bSI6MCwibnVtVG9BdHRyaWIiOm51bGx9LCJpbml0aWFsQXR0cmlidXRlZFRleHRzIjp7ImF0dHJpYnMiOm51bGwsInRleHQiOm51bGx9fX19LCJhcmVhX2NvbW1lbnRzIjpudWxsfQ==" data-suite="eyJmaWxlVG9rZW4iOiJHdVJoYnQxNlNvVGpURngxbUhDdUV1UlJzUWgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUVBTQ2QwMG5BbzQ0WkV4NW83THVKQlg2czVnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9HdVJoYnQxNlNvVGpURngxbUhDdUV1UlJzUWgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/GuRhbt16SoTjTFx1mHCuEuRRsQh/?mount_node_token=QPSCd00nAo44ZEx5o7LuJBX6s5g&mount_point=docx_image" data-width="2086" data-height="2159" data-lark-image-uri="drivetoken://GuRhbt16SoTjTFx1mHCuEuRRsQh" data-lark-image-width="2086" data-lark-image-height="2159" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 600px;"></div><div class="ace-line ace-line old-record-id-Tn0WdvyQyoXN3cx6giNuUuIwsqe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusAPhrZVG0hvlhRHbE7WS74d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2.2 Fast Withdrawal</span></h3><div class="ace-line ace-line old-record-id-JeridnUAKoCio0xEQIzuIXcos2d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusIWZlzokwzajNpMv6ENcQrc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Tap the toggle button on the right side of "Fast Withdrawal," select the single withdrawal limit without verification, tap on <strong>Confirm</strong>, enter the verification code for two-factor authentication, and the Fast Withdrawal feature will be enabled. The image below displays the single withdrawal limit without verification of 500 USDT being set.</span></div><div class="ace-line ace-line old-record-id-doxusoDtSk9fAC3vQihF2mZUheg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxus2IPrwZbZuU5pd8BePGfNsg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Once the Fast Withdrawal feature is enabled, security verification will no longer be required for making small withdrawals (such as 500 USDT) to whitelisted addresses, allowing for swift withdrawals.</span></div><div class="ace-line ace-line old-record-id-AjF0dgOAcoVDQnxnmQfukiabsve"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"131f0d37-f2e8-4bdc-b376-a87a8efeca2d","height":671.9194630872483,"width":648.0000000000001,"currHeight":671.9194630872483,"currWidth":648.0000000000001,"natrualHeight":2163,"natrualWidth":2086,"pluginName":"imageUpload","scale":0.31064237775647174,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FJMhRbjyFEoambZx2Ye3uqeHUsJc%2F%3Fpreview_type%3D16","file_token":"JMhRbjyFEoambZx2Ye3uqeHUsJc","image_type":"image/png","size":752171,"comments":[]}]}" class="image-uploaded gallery old-record-id-BzqFdacJBozTRExMyVVu9XU5sWh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208150830223khFjSqtWMnkoRv.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJKTWhSYmp5RkVvYW1iWngyWWUzdXFlSFVzSmMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQnpxRmRhY0pCb3pUUkV4TXlWVnU5WFU1c1doIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9KTWhSYmp5RkVvYW1iWngyWWUzdXFlSFVzSmMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/JMhRbjyFEoambZx2Ye3uqeHUsJc/?mount_node_token=BzqFdacJBozTRExMyVVu9XU5sWh&mount_point=docx_image" data-width="2086" data-height="2163" data-lark-image-uri="drivetoken://JMhRbjyFEoambZx2Ye3uqeHUsJc" data-lark-image-width="2086" data-lark-image-height="2163" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 600px;"></div><div class="ace-line ace-line old-record-id-doxust0s7PEzRqVpqNUGLBZbQth"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-GAKxdk21coqyFLxe8JnuJOt3sWd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2.3 DEX+ Quick Transfer</span></h3><div class="ace-line ace-line old-record-id-Do84dPw6KoKWZNx6QFPuuZKosFe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VTY0d1jdao5Lc4xxkliuTBGfsie"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Tap the toggle button next to "DEX+ Quick Transfer," enter the set-transfer limit per transaction (1-2,000 USDT, e.g., 200 USDT), then tap <strong>Confirm</strong>.</span></div><div class="ace-line ace-line old-record-id-I8hudHMfxohVboxLZGguO3kescc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-P8uGdZkPyodHk4xROoRuuqoSs2c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Fill in the security verification information and tap <strong>Confirm</strong> again to enable the DEX+ Quick Transfer feature.</span></div><div class="ace-line ace-line old-record-id-GBardvlB4okqWvxj5FmuuhCms8b"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PkapdoxNNo1HuMxKEpPuYKACsAe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Once enabled, small transfers of mainnet tokens between your DEX+ account and Spot account will no longer require security verification.</span></div><div class="ace-line ace-line old-record-id-KvG6dVXiFoX0qsxOeN6uw5HbsOh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"88456fad-a003-4815-9a33-fea85d8129b0","height":488.5177372962608,"width":472,"currHeight":488.5177372962608,"currWidth":472,"natrualHeight":2159,"natrualWidth":2086,"pluginName":"imageUpload","scale":0.22627037392138064,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCfabb96bTojw7rxiABOujZv6sXf%2F%3Fpreview_type%3D16","file_token":"Cfabb96bTojw7rxiABOujZv6sXf","image_type":"image/png","size":601527,"comments":[]}]}" class="image-uploaded gallery old-record-id-JojxdnEwfoAg7rx5y69uBvVxsPe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208150829441QKAVNx8EJTkp7A.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDZmFiYjk2YlRvanc3cnhpQUJPdWpadjZzWGYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSm9qeGRuRXdmb0FnN3J4NXk2OXVCdlZ4c1BlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DZmFiYjk2YlRvanc3cnhpQUJPdWpadjZzWGYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Cfabb96bTojw7rxiABOujZv6sXf/?mount_node_token=JojxdnEwfoAg7rx5y69uBvVxsPe&mount_point=docx_image" data-width="2086" data-height="2159" data-lark-image-uri="drivetoken://Cfabb96bTojw7rxiABOujZv6sXf" data-lark-image-width="2086" data-lark-image-height="2159" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 600px;"></div><div class="ace-line ace-line old-record-id-KUajdCvjQoJInTxAqFOuNzXDskB"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KqF1dPqw1oVMFHxr7X2uf6yDsVg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusrPUb1W2SnTZ0MTW9l33pjb"><span style="font-family: arial, helvetica, sans-serif;"><strong>3. The Benefits of Withdrawal Settings</strong></span></h2><div class="ace-line ace-line old-record-id-doxus6JAcxjew51LjTOZyiVh3yr"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusgy1Wt6ZouLY7bIgPj6bYcg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">If you frequently make withdrawals, withdrawal settings can enhance your efficiency and effectively safeguard your assets.</span></div><div class="ace-line ace-line old-record-id-doxusTHMMUxH75siRda9Ks47NZb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxus5tKtL6r20zr3UdwVfRyxVe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">The Fast Withdrawal feature allows you to initiate withdrawals within a certain fund range without requiring 2FA, enabling you to quickly withdraw funds. When combined with the use of the Withdrawal Whitelist, you can swiftly withdraw to frequently used addresses without the need to copy these addresses each time. You only need to label these addresses when setting up the whitelist.</span></div><div class="ace-line ace-line old-record-id-doxusQvQV6ihYDukHOAteL7xmXc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusQMlL90LiTeAYiM6jjmwzod"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">In practical usage scenarios, if you have a habit of long-term investment, you can purchase the tokens you invest in on the MEXC platform and then use the Whitelist feature to quickly withdraw to various wallet addresses. If you frequently make small transfers to certain addresses, such as paying salaries to collaborators, using the Fast Withdrawal feature can also enhance your efficiency.</span></div><div class="ace-line ace-line old-record-id-NU8Gdo2eqodZfqxJ3L5uSZC5sih"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-CMTrda0ynov0tHx9td9uDCEMsQZ"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Recommended Reading:</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-D21ZdkBFVoqD67xiPvuu3UHLsvd" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-app-360030808111" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">How to Withdraw on MEXC (App)</a></div></li><li class="ace-line ace-line old-record-id-IDtEduvVkoi2g5xIFAOuaMpXstd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-web-5220961984153" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">How to Withdraw on MEXC (Web)</a></div></li><li class="ace-line ace-line old-record-id-WmhNdg47No8ncoxYVCZugTiVsLf" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-withdrawal-issues-and-how-to-resolve-them-360020366031" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Common Withdrawal Issues and How to Resolve Them</a></div></li><li class="ace-line ace-line old-record-id-QKKvdt8Pmo5IBxxDdrSuuePksfh" data-list="bullet"><div><a href="https://www.mexc.com/support/article/withdrawal-not-received-360020368251" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Withdrawal Not Received</a></div></li></ul><div class="ace-line ace-line old-record-id-LT1CdLRH8oA55SxrkJwuFuhfsAR"><br></div></div>
Withdrawal Not Received: Statuses and Solutions
<div data-page-id="SnYLdj5ujodLdMxR4o0uDsDjsNg" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-doxusskGTzJxiDz5JgRSvPhg6oh"><strong>1. Explanation of Unreceived Withdrawals:</strong></h2><div class="ace-line ace-line old-record-id-doxusk19PR6DkSKUwZXCyzOYwUc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SrjFdyPbgodAcyxfpZUuc2YRscb"><span style="font-size: 16px;">For blockchain asset withdrawals, the process generally involves three stages: initiation by the sender, confirmation on the blockchain network, and receipt by the destination address. </span></div><div class="ace-line ace-line old-record-id-doxusPBn0KAUarkDrFhQMTvUByQ"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KHWJdCPymoo1f3xASm9u4X02sjd"><strong style="font-size: 16px;">Step 1: The sender initiates a withdrawal request to transfer assets from the originating account.</strong></div><div class="ace-line ace-line old-record-id-doxusRGCDfBMRwFHAG2vixMzcHe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CzDadpJFTohA6AxfVJMu3c6hsmb"><span style="font-size: 16px;">On <a data-lark-is-custom="true" href="https://www.mexc.com/">MEXC</a>, depending on the specific token and network conditions, a unique transaction ID (TxID) is typically generated within 1 to 60 minutes after the withdrawal request is submitted. This indicates that MEXC has processed the transfer and broadcast the transaction to the blockchain network for confirmation.</span></div><div class="ace-line ace-line old-record-id-doxusxr93JML3yNU5z0LvIR2Svs"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VZHadpGsZoomqQxh3bJuazWuskf"><strong style="font-size: 16px;">Step 2: Confirmation on the blockchain network.</strong></div><div class="ace-line ace-line old-record-id-doxusH51Z7IAuVOdv0ICSBLkO7U"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-M4C1d7X77o10Kjx9Nv4urGTMswf"><span style="font-size: 16px;">During this phase, miner or validator nodes on the blockchain network verify the transaction and include it in the blockchain's transaction history. The time required for confirmation may vary depending on network congestion, transaction fees, and the specific characteristics of the blockchain being used. You can click the chain icon at the end of the <a data-lark-is-custom="true" href="https://www.mexc.com/learn/article/how-to-find-txids-on-mexc/1">TxID</a> to view the transaction's confirmation status on the corresponding blockchain explorer.</span></div><div class="ace-line ace-line old-record-id-doxussWJb90AcABLWb6LqL9HwUd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WChKd1FkYol1HWxy62fua8RSsLc"><strong style="font-size: 16px;">Step 3: The receiving party acknowledges and confirms the transfer.</strong></div><div class="ace-line ace-line old-record-id-doxusCVUcb5sfiWBbh3mPNSZwIf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-G4Uad1n66oBrOWxgcI0u9EHMsbb"><span style="font-size: 16px;">Once the transaction is confirmed by the blockchain network, the assets are credited to the destination account. You can verify the number of confirmations and transaction details using a blockchain explorer or other relevant tools.</span></div><div class="ace-line ace-line old-record-id-MNvpdGZljoNIUyx2UHvuxWoEsyh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-C6EAd89X5ozdVjxQKtZupZE0sQc"><span style="font-size: 16px;">*BTN-Withdraw&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/assets/withdraw">https://www.mexc.com/assets/withdraw</a>*</span></div><div class="ace-line ace-line old-record-id-doxusD6Q3iaxdo93ePVAP9cY2bd"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-GHpbd6EcdofiqLx8zAiuIVIGsTf"><strong>2. Withdrawal Statuses and Corresponding Solutions:</strong></h2><div class="ace-line ace-line old-record-id-doxusdPGWyqzJOKJ2q4Pgfa6YTg"><span style="font-size: 16px;"><br></span></div><div><table class="ace-table" data-ace-table-col-widths="167;254;420" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="167"><col width="254"><col width="420"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxusUogi1o70VhA9hKmWAECDmh"><strong style="font-size: 16px;">Withdrawal Status</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxus6d1l6acDfTmmHabAvbx1Be"><strong style="font-size: 16px;">Status Explanation</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxus70u8h8l9xszwzWyKJFsH0e"><strong style="font-size: 16px;">Solution</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-DuXWdXlXSoXQnsxw4hQuKK6yssa"><span style="font-size: 16px;">Travel Rule Information Verification</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-ZwMhd5OeHokzPAxuQdsu0GMvsXd"><span style="font-size: 16px;">Waiting for Travel Rule verification</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-Qpandtk61o7HR4x0T7EuLAXFsGc"><span style="font-size: 16px;">Verification usually takes 1–3 minutes. Please wait patiently.</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxusZJZuGdIi2Dg9sMEp17jsAg"><span style="font-size: 16px;">Pending Verification</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxusONPPkS7rnlhc5HMe5faVqo"><span style="font-size: 16px;">Withdrawal request submitted</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-X0qud3mHNoBW8hx86k4uthyqsLd"><span style="font-size: 16px;">This withdrawal requires a secondary confirmation. MEXC has sent a confirmation link to your registered email or SMS inbox. Please open the link and verify the last four digits of your withdrawal address.</span></div><div class="ace-line ace-line old-record-id-FuORdLMkuopAZZxCnKrufCyqsje"><span style="font-size: 16px;">Please note:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-ZPOudNIN3osKyjxIsykuzNiEsWd" data-list="bullet"><div><span style="font-size: 16px;">If your withdrawal address includes a Memo or Tag, you need to verify the last four digits of the public address, not the last four digits of the Memo or Tag</span></div></li><li class="ace-line ace-line old-record-id-EYVAdmhQuoK52XxLo4LuaKMjsPd" data-list="bullet"><div><span style="font-size: 16px;">Address verification is case-sensitive</span></div></li><li class="ace-line ace-line old-record-id-BFH7dReHFo4xnhxm07Ku6lgzsUe" data-list="bullet"><div><span style="font-size: 16px;">The link is valid for 15 minutes. If the link expires before verification is completed, please cancel the withdrawal and submit a new withdrawal request</span></div></li></ul></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxuswR0NDZ4awT6Z3BW5FbdcHd"><span style="font-size: 16px;">Under Review</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxusLQnoQ7xlknXW6iL2V7Y27g"><span style="font-size: 16px;">Withdrawal request is under manual review</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxus8dS4xxMkeBAS3oNMRUYOZf"><span style="font-size: 16px;">Your withdrawal is currently being reviewed. The estimated processing time is 5-60 minutes.</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxusfESwN1juK0GSlO8PQze8oc"><span style="font-size: 16px;">Pending Processing</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxusOIX5OxtpuncCeCU2suLeXd"><span style="font-size: 16px;">Withdrawal request is waiting for system processing</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-doxusvr8vVoGV9CitmrU14yQSOc"><span style="font-size: 16px;">If your withdrawal remains in "Pending Processing" status for an extended time, please double-check whether the specific withdrawal channel is currently functioning.</span></div><div class="ace-line ace-line old-record-id-CtA5dvMhMojIuwxLm7pudTjSsOh"><span style="font-size: 16px;">Withdrawal channel closed: The withdrawal channel is currently closed. Please wait for it to reopen before trying again.</span></div><div class="ace-line ace-line old-record-id-BuRmdCgJeoVmt5xMsG4uS6IAs8c"><span style="font-size: 16px;">Withdrawal channel open: The withdrawal was not successfully submitted. Please contact Customer Service for assistance.</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxusKdtQPZlsVAOFz6yk7EqXFb"><span style="font-size: 16px;">Processing</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxusq0xrFim4S0c7TdUddqJgMg"><span style="font-size: 16px;">Withdrawal is being processed by the system</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxusu3r2zPsiTOj7UZOChaJVVh"><span style="font-size: 16px;">The withdrawal is currently being processed. Please wait patiently. If you need to cancel the withdrawal at this stage, please contact Customer Service to submit a cancellation request. For additional reference, please see: <a data-lark-is-custom="true" href="https://www.mexc.com/support/articles/17827791528659">How to Cancel a Withdrawal</a>.</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxusVX9jcMP7qPL0NQrfXxGL8f"><span style="font-size: 16px;">Pending Blockchain Confirmation</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxusn7WexAnzunkRrjbIiRmpIb"><span style="font-size: 16px;">Awaiting confirmation from the blockchain network</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxusbdD7DqYucj9sucz9YDJvGg"><span style="font-size: 16px;">The withdrawal has been sent. Please wait for the transaction to be confirmed on the blockchain.</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxusnJwnJrS4xFJEPe37Q0NTvh"><span style="font-size: 16px;">Pending Block Confirmation</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxus5IEL2K3E0dRsZtObz5BV4d"><span style="font-size: 16px;">Transaction is waiting to be included in a block</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxusePV51ffQbHP1nV0RUBABae"><span style="font-size: 16px;">The withdrawal has been sent. Please wait for the transaction to be included in a block.</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxusbEP8fYB0uwdhaHrwCIaM6c"><span style="font-size: 16px;">Cancelled</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxuszBdwqVENBO8Mj5GYvNWOxe"><span style="font-size: 16px;">Withdrawal request has been cancelled</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxusi2qJsm4VDwGIux0R0d1ajg"><span style="font-size: 16px;">The withdrawal was canceled. You may submit a new request. If the cancellation was not initiated by you or your assets are frozen, contact Customer Service immediately.</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxusc3q94lTqCnYRvVNY05EvQg"><span style="font-size: 16px;">Withdrawal Successful</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxusUG8OlJZpRKZPevugv0gLgC"><span style="font-size: 16px;">Withdrawal completed successfully</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxus9QmwnqR32vDbrf3iAWMEve"><span style="font-size: 16px;">Your assets have been sent from MEXC to the specified address. If the recipient has not received them, contact the receiving platform to verify the deposit.</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-doxusmg1uoP06riMgmpAIyUo0xg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ROPydFAzno8AdmxKZqnunOu2sPc"><strong style="font-size: 16px;">Reminders:</strong></div><div class="ace-line ace-line old-record-id-doxus5xEG74EbcVJ5jAsRB8UHUb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NtMEdtZlDoXi9pxJWA6uLhYFsMf"><span style="font-size: 16px;">1) If the status is <strong>Processing</strong>, the delay may be due to the nature of the blockchain network or potential network congestion. Please be patient while the withdrawal is being confirmed.</span></div><div class="ace-line ace-line old-record-id-doxusFs4gt9BmasoIsdnV5pSCsd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LDJqdMjXCo2YG4xOTtZuWCecs3c"><span style="font-size: 16px;">2) If the status shows <strong>Withdrawal Successful</strong> but the funds have not arrived, we recommend that you copy the withdrawal TxID and contact the receiving platform for further assistance.</span></div><div class="ace-line ace-line old-record-id-IRpXd0E0loC74uxDPwmuX2K0sRb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusuTofpL4A6GrTFfivxkaR0b"><span style="font-size: 16px;">3) If the status shows <strong>Withdrawal Successful</strong> but the funds were returned to MEXC, please go to the <strong><a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">Uncredited Deposit Return Application</a></strong>and select<strong> Withdrawal from MEXC to another platform was returned</strong>. Fill in your detailsand submit the fund recovery request. Once submitted, your request will be $reviewed and completed within 1 - 2 business days. </span></div><div class="ace-line ace-line old-record-id-WF0IdcFU9oryXzxLFcMuLg4Rs2g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZIWEd3nXIot1F9x6cQbu7kPtsib"><span style="font-size: 16px;">4) If the withdrawal request does not generate a TxID within <strong>1 hour</strong>, please go to <strong>Wallets</strong><strong>→ Funding History → </strong><strong><a data-lark-is-custom="true" href="https://www.mexc.com/assets/record">Withdrawal</a></strong>, locate the relevant request, and contact MEXC Customer Service immediately. Be sure to include a screenshot of the withdrawal record so we can assist you promptly.</span></div><div class="ace-line ace-line old-record-id-ON3KduxUWousG6xKQOWugxaHsfg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-H6yWdQ903ocR52xsJ8eu0VOysgd"><span style="font-size: 16px;"><strong>Recommended Reading</strong><strong>:</strong></span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-WyxWdE6z6od7Fyx91U4uABZmsXc" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-app-360030808111" style="font-size: 16px;">How to Withdraw on MEXC (App)</a></div></li><li class="ace-line ace-line old-record-id-VjnvdY2TLouHJHxrJV1uaQk4s2f" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-web-5220961984153" data-lark-is-custom="true" style="font-size: 16px;">How to Withdraw on MEXC (Web)</a></div></li><li class="ace-line ace-line old-record-id-XLvodjoQoobzOLxQSVDu10UMsxf" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-withdrawal-issues-and-how-to-resolve-them-360020366031" data-lark-is-custom="true" style="font-size: 16px;">Withdrawal FAQ</a></div></li><li class="ace-line ace-line old-record-id-CMqMd1UsvoMF5zxxXFJuuXMLsqf" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-set-withdrawal-settings-253549374230474752" data-lark-is-custom="true" style="font-size: 16px;">How to Set Withdrawal Settings</a></div></li><li class="ace-line ace-line old-record-id-QRJRddJYPow2GOxJZ5su9PNnsvb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/withdrawal-fees-17827791528721" data-lark-is-custom="true" style="font-size: 16px;">Withdrawal Fees</a></div></li></ul><div class="ace-line ace-line old-record-id-OFqUdsBn0o1PGyxgWMiuPnacsAf"><span style="font-size: 16px;"><br></span></div></div>
How to Deposit Crypto to MEXC (Web)
<div data-page-id="ZLiKdR1BuoBaqPxcDz2u4lfwsBd" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-doxus4n43Dnc3jp3CksZsvoUrBd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">This guide explains how to deposit cryptocurrency into your MEXC account using MEXC Web. For illustration, we use <a data-lark-is-custom="true" href="https://www.mexc.com/price/USDC">USDC</a> and MetaMask as an example, but the steps are similar for other tokens and wallets.</span></div><div class="ace-line ace-line old-record-id-doxusooJ63gXy1jEou5zO7qwQzc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-J9c1dq1VXo1fxQxTSshugzhgsMd"><span style="font-family: arial, helvetica, sans-serif;"><strong>Key Points to Know Before Depositing</strong></span></h3><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-BelTdmuIWo8STexr0NfuNgaDsof" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>Network Consistency:</strong> The deposit network on MEXC must match the withdrawal network in your wallet or exchange. If the networks are different, your assets may be permanently lost.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-UKwbd63iBow47Uxi3ocuJf3qskc" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>Memo Requirement:</strong> Some networks (such as <a href="https://www.mexc.com/price/XRP" data-lark-is-custom="true">XRP</a>) require both an address and a Memo/Tag. If the Memo/Tag is missing or incorrect, the deposit cannot be credited.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-S0RAdMyMsodJeRxd9WLu2olqscf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>Fee Differences:</strong> Networks vary in fees and confirmation time. Choose the one that works best for you.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-PtpOdjfGCoM9xlxnHM0uohXXsad" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>Address Check:</strong> Always double-check the address, network, and token before sending funds.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-PtpOdjfGCoM9xlxnHM0uohXXsad" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>Important: </strong><span style="font-size: 16px;">Deposits made via contract transfers may fail to be credited. Please avoid using contract transfers when making deposits.</span></span></div></li></ul><div class="ace-line ace-line old-record-id-doxusVmQI02l3A70T1f0jWPjCmc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><p><video controls="" playsinline="" preload="metadata" src="https://customer-article.mocortech.com/publicVideo/F20260806110224600XgGu0sEvlVrTrM.mp4" style="max-width:100%;height:auto;float:none"></video></p></span></div><h2 class="heading-2 ace-line old-record-id-VfA2d8rT8ooK7txg4kru2Q7ksTc"><span style="font-family: arial, helvetica, sans-serif;"><strong>Step 1: Log in and Go to Deposit</strong></span></h2><div class="ace-line ace-line old-record-id-doxusc6YO6F8qfJwusbsqgEGhQf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Lj0ZdgfY2oXYXfx1KFHux1A4syb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Open the official MEXC <a data-lark-is-custom="true" href="https://www.mexc.com/">website</a> and sign in to your account. On the homepage, go to <strong>Wallets</strong> and click <strong>Deposit</strong>, then select <strong>On-Chain Deposit</strong> to open the <a data-lark-is-custom="true" href="https://www.mexc.com/assets/deposit/USDT">deposit</a> page.</span></div><div class="ace-line ace-line old-record-id-doxusthtjUCsufwjJVw0AHp56Mg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"dd6cca66-b864-43ba-a14e-79058df90823","height":1444,"width":2930,"currHeight":1444,"currWidth":2930,"natrualHeight":1444,"natrualWidth":2930,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FEwlWbI75RoQVOSx7JPeudnfWsDf%2F%3Fpreview_type%3D16","file_token":"EwlWbI75RoQVOSx7JPeudnfWsDf","image_type":"image/png","size":514011,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxussaRaXJIQOkq60UTVhI9bvz"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251210160943163RBIOtORr9MbaNK.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJFd2xXYkk3NVJvUVZPU3g3SlBldWRuZldzRGYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNzYVJhWEpJUU9rcTYwVVRWaEk5YnZ6Iiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Fd2xXYkk3NVJvUVZPU3g3SlBldWRuZldzRGYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/EwlWbI75RoQVOSx7JPeudnfWsDf/?mount_node_token=doxussaRaXJIQOkq60UTVhI9bvz&mount_point=docx_image" data-width="2930" data-height="1444" data-lark-image-uri="drivetoken://EwlWbI75RoQVOSx7JPeudnfWsDf" data-lark-image-width="2930" data-lark-image-height="1444" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxusdZY6sKBO7h43n4sfJ5Hg4b"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-doxusyDEs3WgGwH6EFBv27jz4Md"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">*BTN-<strong>Deposit Crypto</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/assets/deposit/USDT">https://www.mexc.com/assets/deposit/USDT</a>*</span></div><div class="ace-line ace-line old-record-id-doxus5dF9vwhRUf7tSPDyaG9a6f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Z49edGOe6ojsX8xvypwu3418sCc"><span style="font-family: arial, helvetica, sans-serif;"><strong>Step 2: Choose Token to Deposit</strong></span></h2><div class="ace-line ace-line old-record-id-doxusM7ya0kZjYWBqgrkIagnH0c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MktqddsTooHi0IxluQPu85qDsvc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">On the deposit page, enter the name of the cryptocurrency you want to deposit. In this guide, we use USDC as an example.</span></div><div class="ace-line ace-line old-record-id-doxus8UPnWtFo0QUDVH7TpPtcEd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Nn7fdehBuoDx4Qxt84oupLt9slb"><span style="font-family: arial, helvetica, sans-serif;"><strong>Step 3: Select Deposit Network</strong></span></h2><div class="ace-line ace-line old-record-id-doxus7fIdzhRbRFFBfG1JZxULSd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RgCFdTarooH2X6xDZqLu2zRBslc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">On the <strong>Deposite</strong> page, choose the blockchain network that matches the withdrawal network used on your sending platform. The deposit network must be exactly the same as the withdrawal network. Selecting the wrong network may result in a permanent loss of funds.</span></div><div class="ace-line ace-line old-record-id-doxusIcgY9aNWXL1Rgki6qAr21b"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KLL6dzn4aoQHiix2EFHufXDwsxe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Different networks have different fees and confirmation times. Choose the option that best fits your needs. In this example, we select the Base network and click <strong>BASE</strong> to continue.</span></div><div class="ace-line ace-line old-record-id-doxusPSpNmxcimY0q2RO2cWsmth"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-JUOgdhjZfod2aix9icTu9SoksPf"><span style="font-family: arial, helvetica, sans-serif;"><strong>Step 4: Obtain Your Deposit Address</strong></span></h2><div class="ace-line ace-line old-record-id-doxusundNVIUyAFvEPdzwLBOgVb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PYwZdOULdo3jSRxzD2auoN3Zsid"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">The system will display your unique deposit address. Click <strong>Copy</strong> to save the address so you can paste it later on the withdrawal platform.</span></div><div class="ace-line ace-line old-record-id-doxusvlykMWQZ9tEW8I237nD84g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"31e4ade7-47dc-4014-be37-2269da69ee4d","height":1396,"width":2938,"currHeight":1396,"currWidth":2938,"natrualHeight":1396,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FKAFKbAvADoDIa8xLqfVuWVafsCc%2F%3Fpreview_type%3D16","file_token":"KAFKbAvADoDIa8xLqfVuWVafsCc","image_type":"image/png","size":555250,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusrKVAX74pX0Wu0HouZfRwRc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251210160943270M5n5cykVHg7IzV.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJLQUZLYkF2QURvRElhOHhMcWZWdVdWYWZzQ2MiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNyS1ZBWDc0cFgwV3UwSG91WmZSd1JjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9LQUZLYkF2QURvRElhOHhMcWZWdVdWYWZzQ2MvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/KAFKbAvADoDIa8xLqfVuWVafsCc/?mount_node_token=doxusrKVAX74pX0Wu0HouZfRwRc&mount_point=docx_image" data-width="2938" data-height="1396" data-lark-image-uri="drivetoken://KAFKbAvADoDIa8xLqfVuWVafsCc" data-lark-image-width="2938" data-lark-image-height="1396" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxusGIMrDPz8iVQRrsVaVETLyh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-B39Kd8E9BoHVOfxt0FeuxraIshg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>Note</strong>: For some blockchains (such as XRP), you must enter both the address and the Memo (tag) when making a deposit. If the Memo is missing or incorrect, the funds cannot be credited. Always review the instructions shown on the deposit page before sending your transaction.</span></div><div class="ace-line ace-line old-record-id-doxus34YQ1nivNZfZCgIvURkNJe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"8e509031-6e53-42b2-89fc-5a5255baa805","height":1442,"width":2932,"currHeight":1442,"currWidth":2932,"natrualHeight":1442,"natrualWidth":2932,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FDTSMbpTkyocprSxCUnWuTuHFsmg%2F%3Fpreview_type%3D16","file_token":"DTSMbpTkyocprSxCUnWuTuHFsmg","image_type":"image/png","size":551964,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusNawkuCGRvKKHFtf1F9UyFg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260128144138720HeiZa1W1CUJPEw.png" style="max-width: 100%; height: auto; border-radius: 12px; width: 750px;" data-host-from-cloud="true"></div><div class="ace-line ace-line old-record-id-doxusVHay2igbQAAe2vu565aSsc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-doxusAYcK3nVqtVSh0x6mCXuoOb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">*BTN-<strong>Deposit XRP</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/assets/deposit/XRP">https://www.mexc.com/assets/deposit/XRP</a>*</span></div><div class="ace-line ace-line old-record-id-doxus14K2R5f9vNCYxLeVUIxuof"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-KM3LdYhXAoGvLux4aYTui7C4sRN"><span style="font-family: arial, helvetica, sans-serif;"><strong>Step 5: Initiate Transfer</strong></span></h2><div class="ace-line ace-line old-record-id-doxuswt0lkhM4ojXB4E46a0bKug"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZVvvdOhF4offHWxwkg8us86Os6c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Using MetaMask as an example, here's how to transfer USDC to MEXC:</span></div><div class="ace-line ace-line old-record-id-CZ0Edjs7zoIWtkxx8SlupLp8sce"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-OLh1d0GnmoFdLbxKmMouAyfMsih"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1) Open your MetaMask wallet and click <strong>Send</strong>.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-DSitduruXobGJMxojUZuLFIDsng"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2) In the search field, enter <strong>USDC</strong>, and make sure the current network is set to <strong>Base</strong>.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-Yv59dTfb8onLcBxpOlIuvDoTsYb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">3) Enter the amount you want to transfer, then click <strong>Continue</strong> to proceed.</span></div><div class="ace-line ace-line old-record-id-doxusUwVn8tvrTNi83MWN7uEwIc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"b15a90b2-dc19-447d-b4c9-3329d64a7967","height":2159,"width":3127,"currHeight":2159,"currWidth":3127,"natrualHeight":2159,"natrualWidth":3127,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FLVnjbv5NtoGPmnxpKiuuwqpHsCe%2F%3Fpreview_type%3D16","file_token":"LVnjbv5NtoGPmnxpKiuuwqpHsCe","image_type":"image/png","size":725389,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxus6wpYC6PLoKKsEutlyJ4mFf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251210160943974quObObMiAQhM76.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJMVm5qYnY1TnRvR1BtbnhwS2l1dXdxcEhzQ2UiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXM2d3BZQzZQTG9LS3NFdXRseUo0bUZmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9MVm5qYnY1TnRvR1BtbnhwS2l1dXdxcEhzQ2UvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/LVnjbv5NtoGPmnxpKiuuwqpHsCe/?mount_node_token=doxus6wpYC6PLoKKsEutlyJ4mFf&mount_point=docx_image" data-width="3127" data-height="2159" data-lark-image-uri="drivetoken://LVnjbv5NtoGPmnxpKiuuwqpHsCe" data-lark-image-width="3127" data-lark-image-height="2159" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxusxAECFbZqKa1PwLE5P55Fme"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-JWWedeU6JojGcixUnhauXM8ysFf"><span style="font-family: arial, helvetica, sans-serif;"><strong>Step 6: Enter Deposit Address and Confirm Transfer</strong></span></h2><div class="ace-line ace-line old-record-id-doxusKTm0FhxKfwbqN65xAnaYgd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DmJYdVwztox8IexZAXjudK8dslc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1) In the <strong>Recipient</strong> (<strong>Enter address to send to</strong>) field in MetaMask, paste the MEXC deposit address you copied earlier. </span></div><div class="ace-line ace-line old-record-id-MZqBdQKR5oCUHZxBsEWu0CNZs6c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2) Carefully check that the deposit address is correct, the network matches, and the current network fee is acceptable. When everything looks correct, click <strong>Confirm</strong> to submit the transaction.</span></div><div class="ace-line ace-line old-record-id-doxusD8eBWUVGANHyemqSBem7jc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XCOsdFf4LoKUCLxrWGVu6S7tsKe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">After the transfer is sent, your funds will be credited to your MEXC account once the transaction is confirmed on the blockchain. The time required depends on network conditions and may range from a few minutes to longer during periods of congestion.</span></div><div class="ace-line ace-line old-record-id-L6aud6LoQoRKpMxbdYiutYvlsuH"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"8de39c35-58ad-4dd5-bc50-0b9f1c2c51b5","height":2160,"width":3124,"currHeight":2160,"currWidth":3124,"natrualHeight":2160,"natrualWidth":3124,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCXYnbIpqWo9YLcxHDOAu55t3sBW%2F%3Fpreview_type%3D16","file_token":"CXYnbIpqWo9YLcxHDOAu55t3sBW","image_type":"image/png","size":658210,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusiwOeVb0sdNjJt9Wsat3uQg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251210160944011hQtmHm2PZV36ZW.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDWFluYklwcVdvOVlMY3hIRE9BdTU1dDNzQlciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNpd09lVmIwc2ROakp0OVdzYXQzdVFnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DWFluYklwcVdvOVlMY3hIRE9BdTU1dDNzQlcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/CXYnbIpqWo9YLcxHDOAu55t3sBW/?mount_node_token=doxusiwOeVb0sdNjJt9Wsat3uQg&mount_point=docx_image" data-width="3124" data-height="2160" data-lark-image-uri="drivetoken://CXYnbIpqWo9YLcxHDOAu55t3sBW" data-lark-image-width="3124" data-lark-image-height="2160" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusJDDlq0NBPM6Pbsg6maD0Af"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-McwhdI5rNouhvuxR45OuKMfNsuJ"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Recommended Reading</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-XtzqdTweMosDeYx5sAiuolvdshb" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">How to Deposit Crypto to MEXC (App) </a></div></li><li class="ace-line ace-line old-record-id-G7i9dZeUToEaPrxxlEZuMupjsgb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-is-a-crypto-deposit-17827791509026" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">What Is a Crypto Deposit?</a></div></li><li class="ace-line ace-line old-record-id-FNFQdgg6GoLNyxxNaVUuDFWqsSh" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Troubleshooting Guide: Deposit Not Credited</a></div></li><li class="ace-line ace-line old-record-id-UbGod7i2PoGILDxsukVuX8Fksgh" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-deposit-statuses-and-how-to-resolve-them-17827791526203" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Common Deposit Statuses and How to Resolve Them</a></div></li><li class="ace-line ace-line old-record-id-KF9IdkHe1otIEWxvuPxuNdE1szf" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-is-the-uncredited-deposit-return-application-17827791526274" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">What Is the Uncredited Deposit Return Application?</a></div></li></ul><div class="ace-line ace-line old-record-id-doxusZoLFFIgzpAbXUykCLWorJb"><span style="font-family: arial, helvetica, sans-serif;"><br></span></div></div>
What Is an Uncredited Crypto Deposit?
<div data-page-id="XxwfdhRaHoIAWvxWAtyuzMR9sHb" data-lark-html-role="root" data-docx-has-block-data="false"><h2 class="heading-2 ace-line old-record-id-doxuswqhx6igsMa2IQfWavbKDfe"><strong>1. Introduction to the Crypto Deposit Recovery Feature</strong></h2><div class="ace-line ace-line old-record-id-doxusZC21x7GmrBSlUv7bBXSZXQ"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-T2MAdAhFgoRNH8xZNwquDUo0sSg"><span style="font-size: 16px;">If your digital asset deposit to MEXC has not been credited, you can submit an <a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">Uncredited Crypto Deposit</a> form. MEXC's Customer Service team will make every effort to recover- the funds for you.</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-GFSDdx4uzopH2txKhNcuOEdxseb" data-list="bullet"><div><span style="font-size: 16px;">After submission, MEXC will notify you of the review result via email or in-site message within 1-2 days. Please be patient during this time.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-I0v2dhc4NoUGruxjfh9uCfIZsUg" data-list="bullet"><div><span style="font-size: 16px;">If the application is approved, the estimated completion time for the recovery will be displayed (in most cases, the process is completed earlier, but not beyond the estimated time). In special cases or more complex situations, the actual processing time may exceed the estimate, and there is a possibility that the funds may not be recoverable. Please refer to the final result.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Sor3d34UmoTJqDxoKezuAvtrsef" data-list="bullet"><div><span style="font-size: 16px;">The recovery process requires additional technical and manual support. A service fee will be charged. Please refer to the on-page notice or email notification for specific details.</span></div></li></ul><div class="ace-line ace-line old-record-id-doxuskqyOaj8uyyMyfosyiy56lh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-XqbmdLyEPogpfExcX3TujbOosig"><strong>2. When to Apply for Fund Recovery</strong></h2><div class="ace-line ace-line old-record-id-QPyrdbEgPoOyA6xZgaKutUj6sgb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OqfJdH6iRoendIx5znPusGZ2std"><span style="font-size: 16px;">1) Unsupported Token Deposits: If you deposit a token that MEXC does not list or support, these funds cannot be credited to your account.</span></div><div class="ace-line ace-line old-record-id-Jxmndf1pqoOc4MxGR9su4MyRs4c"><span style="font-size: 16px;">2) Incorrect Deposit Details: If you send funds to MEXC's hot wallet address instead of your personal deposit address, or fail to include the required Memo/Tag, the deposit cannot be credited.</span></div><div class="ace-line ace-line old-record-id-YIcJdZCl1oae2LxK1ytuSk29sjc"><span style="font-size: 16px;">3) Rejected Withdrawals: If your withdrawal from MEXC is rejected by the receiving platform and the funds are returned to MEXC, they may not automatically appear in your account and require recovery assistance.</span></div><div class="ace-line ace-line old-record-id-Q481d5zKHoJI7Exey3XuvqBJsyd"><span style="font-size: 16px;">4) Missing Funds at Destination: If you successfully withdraw from MEXC but the receiving platform did not credit the funds, please first contact the receiving platform to investigate the delay or issue.</span></div><div class="ace-line ace-line old-record-id-A6i7d8LV0o6ahyxy2vSufsa6sMf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-VoG7dh0KEoJutuxIExxuiIBXsCb"><strong>3. Uncredited Crypto Deposit FAQ</strong></h2><div class="ace-line ace-line old-record-id-doxusMFBv0EuIqzlWxqABODeLBh"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-VNwzdhm3WoLJ9Vx7wC8ua5kFsYl"><span style="font-size: 16px;">3.1 How long does an Uncredited Crypto Deposit request take?</span></h3><div class="ace-line ace-line old-record-id-doxus7WG745DsFfuyCXIB31v8ze"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusfQQ6FdjDF9JTikcCVSV9Mc"><span style="font-size: 16px;">After you submit the application, MEXC will review it within 1-2 days. Once approved, the estimated time needed to complete the asset return will be displayed on your user interface. In certain complex cases, recovering an incorrect or failed deposit may take more than 21 days, depending on the difficulty of the return.</span></div><div class="ace-line ace-line old-record-id-ARVkdkMvMoHw8Zxxy45ukdYgsab"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-KvLYdodScoB8MYxR3ZAuTTzoswe"><span style="font-size: 16px;">3.2 What if the return address cannot receive funds? How can I apply to change it, and under what conditions can the return address be modified?</span></h3><div class="ace-line ace-line old-record-id-doxusqVWq9ikUb0UKPQdgSy5sve"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusKiL5vCK0iWIyKs1b3FT6pd"><span style="font-size: 16px;">If the return address cannot receive funds at the time of confirmation, you may contact Customer Service and provide the reason along with supporting documentation. The request will be reviewed by the Customer Service team.</span></div><div class="ace-line ace-line old-record-id-doxuszes3wxLSLMvzuEC1rwXqje"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusjkE3lDY7ci5pacpyzp4d5r"><span style="font-size: 16px;">If the recovery status is already processing the funds, you'll need to contact Customer Service to confirm whether the application can be canceled and the return address modified.</span></div><div class="ace-line ace-line old-record-id-doxusuwygRKt7FWs8lfTypb72Pn"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-JBUvdcNMBoBBEtxSWqhu2s8msaf"><span style="font-size: 16px;">3.3 What if I have more than 10 uncredited deposits? How can I apply in bulk?</span></h3><div class="ace-line ace-line old-record-id-doxushANF5Afgkz1A2YS4KLiZnd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IGv3dsPWnomFvzxXGnJulhJ9sfh"><span style="font-size: 16px;">If you have more than 10 uncredited deposits, please contact Customer Service directly for assistance with batch processing.</span></div><div class="ace-line ace-line old-record-id-doxusgxEZtm81AwHeUsGr3MxcKh"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-TKGTdlj93oI1fUxDl4au1UXPsTh"><span style="font-size: 16px;">3.4 How to Check Progress, Review Timeframe, and Fund Processing Time</span></h3><div class="ace-line ace-line old-record-id-doxusgGpWoWN8yEkSzLmyioHiFb"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-Ipekd8DGHoQ00ExTS9JupXLKswb"><span style="font-size: 16px;">Progress Tracking: You can check the status on the <a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery/record">Application History</a> page.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-ZNU6d9zK9ohknCx2ejguAIm7s4b"><span style="font-size: 16px;">Review Timeframe: The expected review time is 8 hours. If your application has not been reviewed within 8 hours, you may contact Customer Service for follow-up.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-KMr4dyOQcok9cPxMmnKufarCsFd"><span style="font-size: 16px;">Fund Processing Time: Refer to the estimated completion time shown on the application page.</span></div><div class="ace-line ace-line old-record-id-doxusqh3eDwEALPcNFtmerzEjkg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxuswkBUlz29fLbBTzzVzDE36d"><span style="font-size: 16px;"><strong>Note</strong>: The estimated return time reflects the maximum expected duration. In most cases, processing is completed earlier. However, due to differences in blockchain networks or technical issues related to on-chain transfers, delays may occur.</span></div><div class="ace-line ace-line old-record-id-doxusmXK9BLJv72NlxkmyiW8iUU"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-KdUAdhHI8osMFSxcaqGu9XrTsec"><span style="font-size: 16px;">3.5 Is the service fee fixed?</span></h3><div class="ace-line ace-line old-record-id-doxusQ0OEuHZhZrR42Po3r7h7FX"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxus0wpqh568OJNnHSIOPByiFg"><span style="font-size: 16px;">The service fee is not fixed. It may vary depending on market conditions, operational costs, or technical complexity.</span></div><div class="ace-line ace-line old-record-id-doxusA816EDOkXY79M7MKNsT5Tc"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-E7EWdKAJDoCAlcxNPSwu8f0Qsfh"><span style="font-size: 16px;">3.6 What happens to the service fee if the deposit issue cannot be resolved?</span></h3><div class="ace-line ace-line old-record-id-YswBd1LIxoW2Y7xYrksuNi49s8g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AYbCdw2H8ojs7vxPqHzup0d0sNg"><span style="font-size: 16px;">After you click "Submit", the corresponding fee amount will be temporarily frozen in your Spot account and deducted once the assets are successfully recovered. If we are unable to recover your assets, the fee will be automatically unfrozen.</span></div><div class="ace-line ace-line old-record-id-UFuvdVVjpo1lRlxIBjhu8wWfsvf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UJsmdjCvloYxgsxWIqGuPc5YsWe"><strong style="font-size: 16px;">Note:</strong></div><div style="text-align:left" class="ace-line ace-line old-record-id-Jb6sdMF6fo3913xKxC3uzvHms1g"><span style="font-size: 16px;">1）We cannot guarantee that funds will be recovered in all cases.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-US3IdcxAmo2jpVx6lm2uId6ws7e"><span style="font-size: 16px;">2）If your deposit amount is below the minimum returnable amount, it cannot be processed. The minimum returnable amount is equal to the minimum withdrawal amount.</span></div><div class="ace-line ace-line old-record-id-doxuscJFBRFklqZONa2a15xyxWe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-C8efdyfOFor70rxXqxmupXE3sIh"><span style="font-size: 16px;">Recommended reading:</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-VME5duEY7o9xlhxnivXu5trSshg" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-fill-out-the-uncredited-deposit-return-application-form-17057846626969" style="font-size: 16px;">How to Fill Out the Uncredited Crypto Deposit Form</a></div></li><li class="ace-line ace-line old-record-id-UQjnduOhOoScrDxrnqAubnE0sjf" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">Troubleshooting Guide: Deposit Not Credited</a></div></li><li class="ace-line ace-line old-record-id-NKwFdsSykodxnSxG6fVuTqmYsre" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">Restricted Deposit Return Application</a></div></li><li class="ace-line ace-line old-record-id-ByJUdAgSuof7sVxHe8nutdpFs5f" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" data-lark-is-custom="true" style="font-size: 16px;">How to Deposit Crypto to MEXC (App)</a></div></li><li class="ace-line ace-line old-record-id-LTZ0dhlZJoiiquxtucjuHfqgszb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">How to Deposit Crypto to MEXC (Web)</a></div></li></ul><div class="ace-line ace-line old-record-id-doxusTm33rujx4RZCuFsiMwQtGe"><span style="font-size: 16px;"><br></span></div></div>
How to Fill Out the Uncredited Crypto Deposit Form
<div data-page-id="M33Hd5ANlobRCSxIaoouzneksGd" data-lark-html-role="root" data-docx-has-block-data="true"><p><video controls="" playsinline="" preload="metadata" src="https://customer-article.mocortech.com/publicVideo/F20260525133300204ie9MkYnttLxIRP.mp4" style="max-width:100%;height:auto;float:none"></video></p><div data-page-id="M33Hd5ANlobRCSxIaoouzneksGd" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-LRijdFrsHobW4YxWMahuaZ6qsQh"><strong>1. How to Fill Out the Uncredited Crypto Deposit Form</strong></h2><div class="ace-line ace-line old-record-id-doxusKe7KsEDApHpeWTuga39tfd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZAzcdMxnEogKuaxbkHeuhCV4sbc"><span style="font-size: 16px;">On the MEXC <a data-lark-is-custom="true" href="https://www.mexc.com/support">Help Center</a> page, click the <strong><a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">Uncredited Crypto Deposit</a></strong>.</span></div><div class="ace-line ace-line old-record-id-Csn6dGPZboE3bqxWFCiuQA8lscb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-C7WfdKojXoZie2xZ6WxuaEuRsCh"><span style="font-size: 16px;">*BTN-<strong>Uncredited Crypto Deposit</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">https://www.mexc.com/support/deposit-recovery</a>*</span></div><div class="ace-line ace-line old-record-id-CDcIdVmTqoHe85xGvygujkFcsNb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"1bbc8369-352f-4334-9a7b-220a513d69f0","height":1434,"width":2934,"currHeight":1434,"currWidth":2934,"natrualHeight":1434,"natrualWidth":2934,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FHoL4b53apod376xEvohuZZSHsVg%2F%3Fpreview_type%3D16","file_token":"HoL4b53apod376xEvohuZZSHsVg","image_type":"image/png","size":321617,"comments":[]}]}" class="image-uploaded gallery old-record-id-UTTIdxr86oC0Y8xuFy5u4obXsxb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260805103328732SkAsyG8DbFEqGJ.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJIb0w0YjUzYXBvZDM3NnhFdm9odVpaU0hzVmciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVVRUSWR4cjg2b0MwWTh4dUZ5NXU0b2JYc3hiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Ib0w0YjUzYXBvZDM3NnhFdm9odVpaU0hzVmcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/HoL4b53apod376xEvohuZZSHsVg/?mount_node_token=UTTIdxr86oC0Y8xuFy5u4obXsxb&mount_point=docx_image" data-width="2934" data-height="1434" data-lark-image-uri="drivetoken://HoL4b53apod376xEvohuZZSHsVg" data-lark-image-width="2934" data-lark-image-height="1434" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-doxusLVVlCL8H6pPTdeP7sYecGb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxuswzAtB7Bbc5FaQI90rgfBbc"><span style="font-size: 16px;">Select the reason that best matches your situation, then click <strong>Next</strong>.</span></div><div class="ace-line ace-line old-record-id-W2rSdqxM7owtw3xQZm4u3aQzszg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"14a64372-366a-4866-81a7-7169245b6e11","height":606,"width":1280,"currHeight":606,"currWidth":1280,"natrualHeight":606,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FLJNwbgwyEo4cg9xzHkeusi1ns0g%2F%3Fpreview_type%3D16","file_token":"LJNwbgwyEo4cg9xzHkeusi1ns0g","image_type":"image/png","size":197518,"comments":[]}]}" class="image-uploaded gallery old-record-id-HldidVDQOovVKtxFQIauLT8fsHc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260805103328624FyMEmisOtnTHJm.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJMSk53Ymd3eUVvNGNnOXh6SGtldXNpMW5zMGciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSGxkaWRWRFFPb3ZWS3R4RlFJYXVMVDhmc0hjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9MSk53Ymd3eUVvNGNnOXh6SGtldXNpMW5zMGcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/LJNwbgwyEo4cg9xzHkeusi1ns0g/?mount_node_token=HldidVDQOovVKtxFQIauLT8fsHc&mount_point=docx_image" data-width="1280" data-height="606" data-lark-image-uri="drivetoken://LJNwbgwyEo4cg9xzHkeusi1ns0g" data-lark-image-width="1280" data-lark-image-height="606" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-doxusYr28HGHFFaiJBseZVpZIWg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusuQSIY64o66C5pwaCOisroF"><span style="font-size: 16px;">Enter the required information as shown on the page, such as the deposit network, MEXC deposit address, and deposit TxID. Once completed, click <strong>Submit Application</strong>.</span></div><div class="ace-line ace-line old-record-id-doxusIqmuLHEe2YiXwDPnBwRXsf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusyRXdjAefVn8J5WWmdOCNJh"><span style="font-size: 16px;">Once submitted, your return application will be reviewed, which is expected to be completed within 1-2 days.</span></div><div class="ace-line ace-line old-record-id-AA3MdGMDdomp61xMqtSuYpwysKe"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"71679496-7b1b-4212-ba14-e53a0a54d464","height":609,"width":1280,"currHeight":609,"currWidth":1280,"natrualHeight":609,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FUhEVbWmI5o4MPNxr7K6ukW8xsAd%2F%3Fpreview_type%3D16","file_token":"UhEVbWmI5o4MPNxr7K6ukW8xsAd","image_type":"image/png","size":216828,"comments":[]}]}" class="image-uploaded gallery old-record-id-ZWTRdXDkzoNOp9xNefKuLbYWs82"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260805103329058PYe1Gw6E9XT0aA.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJVaEVWYldtSTVvNE1QTnhyN0s2dWtXOHhzQWQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWldUUmRYRGt6b05PcDl4TmVmS3VMYllXczgyIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9VaEVWYldtSTVvNE1QTnhyN0s2dWtXOHhzQWQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/UhEVbWmI5o4MPNxr7K6ukW8xsAd/?mount_node_token=ZWTRdXDkzoNOp9xNefKuLbYWs82&mount_point=docx_image" data-width="1280" data-height="609" data-lark-image-uri="drivetoken://UhEVbWmI5o4MPNxr7K6ukW8xsAd" data-lark-image-width="1280" data-lark-image-height="609" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-doxuseXYjWQb40CNV4PoJl0Yect"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-IDMWdaFFYo9thax6Pu7ut7DVscc"><span style="font-size: 16px;">1.1 Form Field Descriptions:</span></h3><div class="ace-line ace-line old-record-id-doxusEH8tSFKMPhSm9bjPAzO2dW"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusWiFdNj7iRiDeOIDA1KIV6d"><span style="font-size: 16px;"><strong>1) Deposit Crypto</strong>: Please enter the exact name of the token you deposited to help verify the transaction details.</span></div><div class="ace-line ace-line old-record-id-doxusbU3Bl9hI45ou9CAR6orZDe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusSwBiAzZxxQtQ6ytoRFsIGn"><span style="font-size: 16px;"><strong>2) Deposit Network</strong>: Be sure to fill in the correct deposit network based on the transaction hash (TxID/TxHash). If you're unsure which network was used, please check with the platform from which you initiated the withdrawal.</span></div><div class="ace-line ace-line old-record-id-doxusGUebW1fHTxqck9K3O6VYJg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusvzmHLi9LriMJJvwQ9WVyse"><span style="font-size: 16px;"><strong>3) Deposit Quantity</strong>: Enter the amount shown on the blockchain explorer (up to 41 characters, including up to 22 digits before the decimal and 18 after). This amount is for reference only. Our Customer Service team will process your request based on the actual amount reflected in the TxID. Please refer to the final result.</span></div><div class="ace-line ace-line old-record-id-doxusotVCxVygHFreKSEKxd6Erc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusK7UWn62kM3ZCgfWQyvzrMc"><span style="font-size: 16px;"><strong>4) MEXC Deposit Address</strong>: Provide the receiving address displayed in the transaction hash (TxID/TxHash), which is your MEXC account's deposit address. This address is usually labeled as the "To Address" or "Receiver Address" in the transaction details.</span></div><div class="ace-line ace-line old-record-id-doxusI0puoAmmJSV97pKirqsbHe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusFt1ibasQIeIrImDdSLUSDh"><span style="font-size: 16px;"><strong>5) Deposit TxID</strong>: The deposit transaction hash (TxID/TxHash) is the unique identifier of your blockchain transaction. Only enter the TxID. Do not submit website links or any other information. Be sure to copy the TxID directly from the withdrawal platform, and avoid entering any URLs.</span></div><div class="ace-line ace-line old-record-id-WQjTdZ8MjobqPsxAfFLuKNvTs2g"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"49c949ce-eafb-434c-84bd-d75c740cbb32","height":724,"width":1280,"currHeight":724,"currWidth":1280,"natrualHeight":724,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FSeYVba861oXkJnxtW3bu4jR3sRc%2F%3Fpreview_type%3D16","file_token":"SeYVba861oXkJnxtW3bu4jR3sRc","image_type":"image/png","size":270719,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusM1f5KNYGQpaMDiBUcuEBJb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202608051033287250J5kjQh1aX1KPR.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJTZVlWYmE4NjFvWGtKbnh0VzNidTRqUjNzUmMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNNMWY1S05ZR1FwYU1EaUJVY3VFQkpiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9TZVlWYmE4NjFvWGtKbnh0VzNidTRqUjNzUmMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/SeYVba861oXkJnxtW3bu4jR3sRc/?mount_node_token=doxusM1f5KNYGQpaMDiBUcuEBJb&mount_point=docx_image" data-width="1280" data-height="724" data-lark-image-uri="drivetoken://SeYVba861oXkJnxtW3bu4jR3sRc" data-lark-image-width="1280" data-lark-image-height="724" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-doxuswXETmhuKDSzc6AUKkAlAtU"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-WxjrdZT0eou2Bdx7SsJuxXbJsEA"><span style="font-size: 16px;">1.2 How to Enter the TxID for the TON Token on the TON Network:</span></h3><div class="ace-line ace-line old-record-id-doxus7cp5cXsd5S1Y1OXoKdTAzc"><span style="font-size: 16px;"><br></span></div><div style="white-space:pre;" class="ace-line ace-line old-record-id-doxusMmYqSQrcpSXrJpFFTyLk3e"><span style="font-size: 16px;">Go to the<a data-lark-is-custom="true" href="https://tonviewer.com">Tonviewer</a>block explorer and enter your TxID, then click <strong>Find</strong>.
</span></div><div class="ace-line ace-line old-record-id-NokDdedtMoT1tKxNuhouUfApsxd"><span style="font-size: 16px;">For example, you may input the TxID in the search bar like this: TxID：81f133decf92e96b21b4fc8f87610aa32782310f85a2d18bcae9eacb1e584301</span></div><div class="ace-line ace-line old-record-id-NBrOd2JKKocwPdxlQIMuea7NsfW"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"097f1979-85f3-4313-9343-9b3734591855","height":1362,"width":2920,"currHeight":1362,"currWidth":2920,"natrualHeight":1362,"natrualWidth":2920,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FPn4abB2XmoO4EIxUXCmuBm56sJb%2F%3Fpreview_type%3D16","file_token":"Pn4abB2XmoO4EIxUXCmuBm56sJb","image_type":"image/png","size":379755,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxus7BO6GEDkwiP5siZCOQYYne"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260805103328753sjAadBiA9hv9Ow.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJQbjRhYkIyWG1vTzRFSXhVWENtdUJtNTZzSmIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXM3Qk82R0VEa3dpUDVzaVpDT1FZWW5lIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9QbjRhYkIyWG1vTzRFSXhVWENtdUJtNTZzSmIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Pn4abB2XmoO4EIxUXCmuBm56sJb/?mount_node_token=doxus7BO6GEDkwiP5siZCOQYYne&mount_point=docx_image" data-width="2920" data-height="1362" data-lark-image-uri="drivetoken://Pn4abB2XmoO4EIxUXCmuBm56sJb" data-lark-image-width="2920" data-lark-image-height="1362" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-doxusGjxHpPdA2y1CPbeDRqMSUf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusUV1BMjR787kq3TRoxbswT8"><span style="font-size: 16px;"><br></span></div><div style="white-space:pre;" class="ace-line ace-line old-record-id-doxusVkQ7GpMWXHUWgJIUTRcurB"><span style="font-size: 16px;">Find the transaction record where the funds were sent to the MEXC address, and click the corresponding letter.
For example, click the letter <strong>F</strong>.</span></div><div class="ace-line ace-line old-record-id-Gg2idDoGMoJp7Cx6SUSup1hLscc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f58f6301-a67f-4f76-aeed-2f0ba0c5a2e8","height":1392,"width":2926,"currHeight":1392,"currWidth":2926,"natrualHeight":1392,"natrualWidth":2926,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FAXQEbFU5UotzymxjGSgu36NBsme%2F%3Fpreview_type%3D16","file_token":"AXQEbFU5UotzymxjGSgu36NBsme","image_type":"image/png","size":403755,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusk1L8OjNmvrOqXo8gw8Wrgb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260805103329161HvDlUaoFnf1S39.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJBWFFFYkZVNVVvdHp5bXhqR1NndTM2TkJzbWUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNrMUw4T2pObXZyT3FYbzhndzhXcmdiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9BWFFFYkZVNVVvdHp5bXhqR1NndTM2TkJzbWUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/AXQEbFU5UotzymxjGSgu36NBsme/?mount_node_token=doxusk1L8OjNmvrOqXo8gw8Wrgb&mount_point=docx_image" data-width="2926" data-height="1392" data-lark-image-uri="drivetoken://AXQEbFU5UotzymxjGSgu36NBsme" data-lark-image-width="2926" data-lark-image-height="1392" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-doxusg7b3cn8tR58cm3KF0DRrZ7"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JD0rdPGN1opH8Xx3C8Lu6PCssJf"><span style="font-size: 16px;">Under the <strong>Account</strong> section, locate the <strong>Tx hash</strong> and <strong>Lt</strong> fields, and combine them using a colon ":" to form the TxID required for the form.</span></div><div class="ace-line ace-line old-record-id-JlBndIQFpoIceAxsbk8ugcOjsIh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-S38Bd1kU7oJmsmxtEYauugQDsyf"><span style="font-size: 16px;">For example: 81f133decf92e96b21b4fc8f87610aa32782310f85a2d18bcae9eacb1e584301:58674637000001</span></div><div class="ace-line ace-line old-record-id-W6rLdhqC7oStX7xAjujuguw5soc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"b59585fe-2a28-4e94-b6c5-c34ede6c9af6","height":1166,"width":2470,"currHeight":1166,"currWidth":2470,"natrualHeight":1166,"natrualWidth":2470,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FN9rXbkxGhoqQjPxyUzguBWGHsJf%2F%3Fpreview_type%3D16","file_token":"N9rXbkxGhoqQjPxyUzguBWGHsJf","image_type":"image/png","size":402664,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusPtOnsgqWSggtdqd0N7a3pe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260805103329176YkhleQuWX52K3R.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJOOXJYYmt4R2hvcVFqUHh5VXpndUJXR0hzSmYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNQdE9uc2dxV1NnZ3RkcWQwTjdhM3BlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9OOXJYYmt4R2hvcVFqUHh5VXpndUJXR0hzSmYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/N9rXbkxGhoqQjPxyUzguBWGHsJf/?mount_node_token=doxusPtOnsgqWSggtdqd0N7a3pe&mount_point=docx_image" data-width="2470" data-height="1166" data-lark-image-uri="drivetoken://N9rXbkxGhoqQjPxyUzguBWGHsJf" data-lark-image-width="2470" data-lark-image-height="1166" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-doxus2t1lecE6mX4SojcRtODe1f"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-KNHGdmbOAocONGxFQc5ungBssSb"><span style="font-size: 16px;">1.3 How to Enter the TxID for Other Tokens on the TON Network:</span></h3><div class="ace-line ace-line old-record-id-doxus0VV05hMPf1z6SxdZazBOqd"><span style="font-size: 16px;"><br></span></div><div style="white-space:pre;" class="ace-line ace-line old-record-id-doxusteITqboT8c6GnvRNlIErEf"><span style="font-size: 16px;">Go to the <a data-lark-is-custom="true" href="https://tonviewer.com">Tonviewer</a> block explorer, enter your TxID, and click <strong>Find</strong>.
</span></div><div class="ace-line ace-line old-record-id-NCoWd4rKEo2n2GxLOPxu5iIdswe"><span style="font-size: 16px;">For example, input the TxID in the search bar like this: 6604d72fcb5d321002b12fe309f587a422b51d2e3bbe9a83d5aa68d533c423f0</span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"9f83b9b0-6b0d-459e-95a9-1fbd109404bd","height":1382,"width":2926,"currHeight":1382,"currWidth":2926,"natrualHeight":1382,"natrualWidth":2926,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FRx4tb7P1sogQitxpF3luCy0AsEg%2F%3Fpreview_type%3D16","file_token":"Rx4tb7P1sogQitxpF3luCy0AsEg","image_type":"image/png","size":386226,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusH8CieiMVassa7bFWuLDh8d"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260805103328760B45j2xhLLAwOXZ.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJSeDR0YjdQMXNvZ1FpdHhwRjNsdUN5MEFzRWciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNIOENpZWlNVmFzc2E3YkZXdUxEaDhkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9SeDR0YjdQMXNvZ1FpdHhwRjNsdUN5MEFzRWcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Rx4tb7P1sogQitxpF3luCy0AsEg/?mount_node_token=doxusH8CieiMVassa7bFWuLDh8d&mount_point=docx_image" data-width="2926" data-height="1382" data-lark-image-uri="drivetoken://Rx4tb7P1sogQitxpF3luCy0AsEg" data-lark-image-width="2926" data-lark-image-height="1382" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-doxuszboPd9btcYJ29iCbjLqMjg"><span style="font-size: 16px;"><br></span></div><div style="white-space:pre;" class="ace-line ace-line old-record-id-doxusWEoU1G8ed4ajZJwp9lzQvc"><span style="font-size: 16px;">Find the transaction record where the tokens were transferred to the MEXC address, and click the corresponding letter following <strong>Jetton Internal Transfer</strong>.
</span></div><div class="ace-line ace-line old-record-id-GUV9dcDyToXKi3xODabueLOTsUe"><span style="font-size: 16px;">For example, click the letter <strong>D</strong>.</span></div><div class="ace-line ace-line old-record-id-Wp1VdkoWKou0yixHHOGuCBV5skd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"0f67fd44-1b00-4afa-aa83-af8710f1753a","height":1040,"width":2346,"currHeight":1040,"currWidth":2346,"natrualHeight":1040,"natrualWidth":2346,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FBEqNbw3QNo3ww0xSVmkuufSasxb%2F%3Fpreview_type%3D16","file_token":"BEqNbw3QNo3ww0xSVmkuufSasxb","image_type":"image/png","size":307609,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusnyN1xZy0Awfm5E1nIY1EZe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202608051033287447NGGFsveb3ejLI.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJCRXFOYnczUU5vM3d3MHhTVm1rdXVmU2FzeGIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNueU4xeFp5MEF3Zm01RTFuSVkxRVplIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9CRXFOYnczUU5vM3d3MHhTVm1rdXVmU2FzeGIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/BEqNbw3QNo3ww0xSVmkuufSasxb/?mount_node_token=doxusnyN1xZy0Awfm5E1nIY1EZe&mount_point=docx_image" data-width="2346" data-height="1040" data-lark-image-uri="drivetoken://BEqNbw3QNo3ww0xSVmkuufSasxb" data-lark-image-width="2346" data-lark-image-height="1040" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-doxus0YTvozFxZU1MX1nXS3B9Tb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SQxqdvYcpogxF3xWeIbu2Ygds9S"><span style="font-size: 16px;">Under the <strong>Account</strong> section, locate the <strong>Tx hash</strong> and <strong>Lt</strong> fields, and combine them using a colon ":" to form the TxID required for the form.</span></div><div class="ace-line ace-line old-record-id-ONvWdavqboHXobxhxJyuksXMshm"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NEePdIGA7o6AHqxBctpufa15sks"><span style="font-size: 16px;">For example: 6604d72fcb5d321002b12fe309f587a422b51d2e3bbe9a83d5aa68d533c423f0:58641569000001</span></div><div class="ace-line ace-line old-record-id-LfTbdAdOOow6SexJkhsuDNz5skh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"02e321cf-d19d-4d8f-a382-834df3569554","height":618,"width":2326,"currHeight":618,"currWidth":2326,"natrualHeight":618,"natrualWidth":2326,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FUAmsbdlJbopS7sxhM9auZQBtsoP%2F%3Fpreview_type%3D16","file_token":"UAmsbdlJbopS7sxhM9auZQBtsoP","image_type":"image/png","size":257847,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusodYDxnnqmKI6NMFESNWgZf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202608051033291141guaGbSbGt9lkJ.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJNMzNIZDVBTmxvYlJDU3hJYW9vdXpuZWtzR2QiLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6Ijc0MjIxMDg5NzE5Mjc4NjMzMDIiLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiVUFtc2JkbEpib3BTN3N4aE05YXVaUUJ0c29QIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjoyNTc4NDcsInNjYWxlIjoxLCJ3aWR0aCI6MjMyNiwiaGVpZ2h0Ijo2MTgsIm5hbWUiOiJpbWFnZS5wbmciLCJjcm9wIjpbMCwwLDAsMF0sInJvdGF0aW9uIjowLCJjYXB0aW9uIjp7InRleHQiOnsiYXBvb2wiOnsibmV4dE51bSI6MCwibnVtVG9BdHRyaWIiOm51bGx9LCJpbml0aWFsQXR0cmlidXRlZFRleHRzIjp7ImF0dHJpYnMiOm51bGwsInRleHQiOm51bGx9fX19LCJhcmVhX2NvbW1lbnRzIjpudWxsfQ==" data-suite="eyJmaWxlVG9rZW4iOiJVQW1zYmRsSmJvcFM3c3hoTTlhdVpRQnRzb1AiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNvZFlEeG5ucW1LSTZOTUZFU05XZ1pmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9VQW1zYmRsSmJvcFM3c3hoTTlhdVpRQnRzb1AvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/UAmsbdlJbopS7sxhM9auZQBtsoP/?mount_node_token=doxusodYDxnnqmKI6NMFESNWgZf&mount_point=docx_image" data-width="2326" data-height="618" data-lark-image-uri="drivetoken://UAmsbdlJbopS7sxhM9auZQBtsoP" data-lark-image-width="2326" data-lark-image-height="618" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-doxus29AnLKysEFXXocWba6uM2P"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-H83EddWBUohs1MxW5uXutvFss6c"><span style="font-size: 16px;">1.4 Supplementary Information Submission</span></h3><div class="ace-line ace-line old-record-id-doxuspEN1WoYg6rimcJDjTV4EMz"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OyFBdp8myoRDduxLLtNuevmdsLc"><span style="font-size: 16px;">Once your application passes the review, MEXC Customer Service will disclose the original return address to you. Please verify whether the return address is correct.</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-J38sdTcHPojolrxi78hu5jsGs2g" data-list="bullet"><div><span style="font-size: 16px;">If the address is correct, click Confirm returning to this address, and your funds will be returned to that address.</span></div></li><li class="ace-line ace-line old-record-id-VcitdFak6o4OQSxC5WtuProtsId" data-list="bullet"><div><span style="font-size: 16px;">If the address is incorrect or cannot receive funds, click Cancel Application and contact online Customer Service to provide the correct return address information.</span></div></li></ul><div class="ace-line ace-line old-record-id-VauodzxlEo66Dqx8k4Au1Vx6s1g"><span style="font-size: 16px;">Please note: MEXC does not support refunds for unsupported tokens or deposits made to MEXC's hot wallet address. Only returns to the original sending address are supported.</span></div><div class="ace-line ace-line old-record-id-WDC0dyOUAobvwvxGcowuTJ0ssge"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"deee29a5-22d5-4020-9597-02fda693c9ba","height":644,"width":1280,"currHeight":644,"currWidth":1280,"natrualHeight":644,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FMjtkb86VaoE562xOjy2u2kT8s6f%2F%3Fpreview_type%3D16","file_token":"Mjtkb86VaoE562xOjy2u2kT8s6f","image_type":"image/png","size":212513,"comments":[]}]}" class="image-uploaded gallery old-record-id-UwI4dfe2hohcR8xN2ZCunnwsskc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260805103329107cpa0p38Ck2BYQp.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJNanRrYjg2VmFvRTU2MnhPankydTJrVDhzNmYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVXdJNGRmZTJob2hjUjh4TjJaQ3Vubndzc2tjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9NanRrYjg2VmFvRTU2MnhPankydTJrVDhzNmYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Mjtkb86VaoE562xOjy2u2kT8s6f/?mount_node_token=UwI4dfe2hohcR8xN2ZCunnwsskc&mount_point=docx_image" data-width="1280" data-height="644" data-lark-image-uri="drivetoken://Mjtkb86VaoE562xOjy2u2kT8s6f" data-lark-image-width="1280" data-lark-image-height="644" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-doxusfyWiQXPARpegexCgbFWP7g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusNgZrmoLkxrNPfSmP47m6dd"><span style="font-size: 16px;">Once you click Confirm returning to this address, it means you have verified that the address is valid and correct. If the returned funds cannot be successfully received at this address, MEXC will not be held responsible.</span></div><div class="ace-line ace-line old-record-id-PiQcdrKfDoypSgxJgC2ukEFjssf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"653f9e8f-1da3-44cb-8aeb-965997f27268","height":677,"width":1280,"currHeight":677,"currWidth":1280,"natrualHeight":677,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FYydwbTq6qo6c0axWEwcuC57isyd%2F%3Fpreview_type%3D16","file_token":"YydwbTq6qo6c0axWEwcuC57isyd","image_type":"image/png","size":257984,"comments":[]}]}" class="image-uploaded gallery old-record-id-K7JkdMs1BoRS5CxNsN4uNc6HsYf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260805103329052D14vdnY6E2gkmh.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJZeWR3YlRxNnFvNmMwYXhXRXdjdUM1N2lzeWQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSzdKa2RNczFCb1JTNUN4TnNONHVOYzZIc1lmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ZeWR3YlRxNnFvNmMwYXhXRXdjdUM1N2lzeWQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/YydwbTq6qo6c0axWEwcuC57isyd/?mount_node_token=K7JkdMs1BoRS5CxNsN4uNc6HsYf&mount_point=docx_image" data-width="1280" data-height="677" data-lark-image-uri="drivetoken://YydwbTq6qo6c0axWEwcuC57isyd" data-lark-image-width="1280" data-lark-image-height="677" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-EWTQdUBkMoBX86xEWi4uFuZxsfh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-YtubdTTUtoQN4nxP758u4dQys6d"><strong>2. Handling Fees and Estimated Processing Time</strong></h2><div class="ace-line ace-line old-record-id-GR9fdkapkoM8uexs3mFu9MGCsOb"><span style="font-size: 16px;"><br></span></div><div><table class="ace-table" data-ace-table-col-widths="305;235;317;131" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="305"><col width="235"><col width="317"><col width="131"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-QCFldddQtoRa1dxBmNku96CtsNg"><strong style="font-size: 16px;">Deposit issue type</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-URoOdlgIYoOTFDxvp78uUq2msvc"><strong style="font-size: 16px;">Fee</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-HT7Pdbn1uoxeNAxuWvIu11gHsqd"><strong style="font-size: 16px;">Resolution</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-ZlWhdaG7AoUesUxAnObu4X8VsNc"><strong style="font-size: 16px;">Processing time</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-FIQtdlkl9oUOx0xTIO7u7FTmsnc"><span style="font-size: 16px;">Deposit sent to a hot wallet</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-DcAndCTVpoUCIHxLJw0uWBYKsog"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-VmiXdHu8WoRzXixV26duAVfvsWg"><span style="font-size: 16px;">Only supports return to the original address</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-LARHdMfC9oW9b7xHEXyu5LMasUc"><span style="font-size: 16px;">21 days</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-AIsUdoWFhob25vxGHKfulYMnsLg"><span style="font-size: 16px;">Deposit with missing or incorrect Memo</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-STtldUSoTolPZ5xGa8Suy8IRsCc"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-H6T4dhTTyonrSQxMEJcu1S3fsUh"><span style="font-size: 16px;">Only supports return to the original address</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-EkDndGz3uoajNfx6FiqupNmlsGx"><span style="font-size: 16px;">21 days</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-S46RdeovloK3OpxjDS3uspzOsNh"><span style="font-size: 16px;">Unsupported token deposit</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-QG6ad6LoPoNdewxdJiKu7c6dsb4"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-MlmUdTuwhoFQzLxMaB9u8VfWsxh"><span style="font-size: 16px;">Return</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Vsz8d42MjoeceJxcXWJu5NUCsOg"><span style="font-size: 16px;">21 days</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-WhihdgdyQoP0nax5SRNu8kUcshe"><span style="font-size: 16px;">Deposit via an unsupported network</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-K7etdd8zaoT2f5x2eJquB30BsvJ"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-B6zvdtSbooMKJKxRProuTppksnc"><span style="font-size: 16px;">Return</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-VoU7d175eoiHJuxPh3SuKTIjsPg"><span style="font-size: 16px;">21 days</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-CaUedhB03oILAwxEOfEuAycvsAg"><span style="font-size: 16px;">Deposit of a prohibited token or via a prohibited network</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-BXzQd989GohFUpxOAUouOotTsYP"><span style="font-size: 16px;">Dynamically adjusted based on on-chain gas fees</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-EmsqdL9VyoGW84xkKhquQDCXs4g"><span style="font-size: 16px;">Only supports return to the original address</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-ZIbmdLlMIoEbdVxNgWquYbNBsah"><span style="font-size: 16px;">7 days</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-XRqSdmqwJou0Zyx1No9uvdALssb"><span style="font-size: 16px;">Deposit of a supported token via a supported network not yet credited</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-KJY5dfY5PoLLjVxFTANuFfGJsEd"><span style="font-size: 16px;">Free of charge</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-Cyhqdb43modyBrxwK9xuzPYts3e"><span style="font-size: 16px;">Credit</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-SJORdVTeaob5LixvTI3upQ3WsUd"><span style="font-size: 16px;">3 days</span></div></td></tr><tr style="height:39px;"><td colspan="4" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-IXJrdOlPMoaJBoxIFJcuJjECste"><span style="font-size: 16px;"><strong>Note:</strong> Some deposits may involve special circumstances. Please refer to the actual resolution provided by Customer Service.</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-ICZVdUp4koBETFxVWnguJbvusFf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-OiRYdTOywo8rAyx382mujkPIssg"><strong>3. How to Pay the Handling Fee</strong></h2><div class="ace-line ace-line old-record-id-GD5vdDu9co01nCx1Hqouuq5Qsug"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DtCVdslwzoxDVexe1pfuzMs9s2U"><span style="font-size: 16px;">The handling fee will be charged based on the actual amount displayed on the application page. After submitting the supplementary information, the system will automatically freeze the corresponding fee amount from your Spot account. No manual payment is required.</span></div><div class="ace-line ace-line old-record-id-RGIhdrwMForzbJxe1MquwSJrspf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XAeIdmQjPoiN78xkD21uTs1hsbc"><span style="font-size: 16px;">To ensure the fee can be successfully deducted, please keep sufficient USDT in your Spot account in advance. If your Spot account balance is insufficient, the submission cannot be completed. You will need to top up your balance before proceeding.</span></div><div class="ace-line ace-line old-record-id-B1qvdfyOHoJsCfxxoOLuI531sPf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-G5Njd7o5roYOk9xzrIYuIRWHsAd"><span style="font-size: 16px;">If you have any questions, feel free to contact Customer Service at any time.</span></div><div class="ace-line ace-line old-record-id-M9cwdasoSojUm2xeGd4udJqvsQh"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Ei3SdHfG3o5Vx4xVSpKuueOpsxd"><span style="font-size: 16px;">Recommended reading:</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-BUU8dqBtjoGaQexd7Ouue32YsOh" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/what-is-the-uncredited-deposit-return-application-17827791526274" style="font-size: 16px;">What Is an Uncredited Crypto Deposit?</a></div></li><li class="ace-line ace-line old-record-id-Nio5dcUAAoWnfzxkqxyuYO4dsLc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">Troubleshooting Guide: Deposit Not Credited</a></div></li><li class="ace-line ace-line old-record-id-KuKKdlzbxoA2olx77UNuvmH2sZb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">Restricted Deposit Return Application</a></div></li><li class="ace-line ace-line old-record-id-NqlBdgEWEoxiezxIYQhuZtFNsY7" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" data-lark-is-custom="true" style="font-size: 16px;">How to Deposit Crypto to MEXC (App)</a></div></li><li class="ace-line ace-line old-record-id-S2DLdGGk1ooUUyxoI42uORzBsOe" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">How to Deposit Crypto to MEXC (Web)</a></div></li></ul><div class="ace-line ace-line old-record-id-BouDdKrXaoZlhqxeb4ku4MXesqh"><span style="font-size: 16px;"><br></span></div></div></div>
Unable to Complete KYC: Account Closure Guide
<div data-page-id="GfuPd8tWgorD7PxdV1ou0zmqsOh" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-doxusdHuej4pDMAyvioWIv5eIsb"><strong>1. When Should You Apply for Account Closure?</strong></h2><div class="ace-line ace-line old-record-id-H4dGdstTqoC6EuxcvpUuG1CRsXe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZCwDd7WqjoRPPJxiZQwuxupysYc"><span style="font-size: 16px;">At MEXC, KYC is an important step to ensure account security and compliant platform operations. Some users may be unable to complete KYC due to personal reasons. As a result, certain account functions, such as deposits or withdrawals, may be restricted. To assist users who are unable to complete KYC, MEXC provides the "<a data-lark-is-custom="true" href="https://www.mexc.com/assets/clearance-application">Unable to Complete KYC - Account Closure</a>" service to help them properly handle their remaining assets.</span></div><div class="ace-line ace-line old-record-id-GuUZdG1qCobXYFxK5pQuRYlAssb"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusZs5wzkOV4GoUwrcEvLgeGg"><span style="font-size: 16px;">If you cannot complete identity verification and no longer wish to use your account, you can submit an account closure application through the official channel. Once approved, MEXC will assist with processing your remaining assets.</span></div><div class="ace-line ace-line old-record-id-LsrQd4TB1o0BLbxjaswuvO0hsEd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-doxusLm1o3wWad2LNy5w5U61DZe"><span style="font-size: 16px;">*BTN-<strong>Submit Application</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/assets/clearance-application">https://www.mexc.com/assets/clearance-application</a>*</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusapWV2DU5W14GztNKwrVBjd"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusjOroD0LN1ZCSx3KMb8txPb"><strong>2. How to Submit an Account Closure Application</strong></h2><div style="text-align:left" class="ace-line ace-line old-record-id-doxusfU7Y3ZLnUzGbEA3W0IOZeD"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxus37CbTZTMoRxsSqxOEf9Nr2"><span style="font-size: 16px;"><strong>Navigation:</strong> MEXC <a data-lark-is-custom="true" href="https://www.mexc.com/">website</a> → <a data-lark-is-custom="true" href="https://www.mexc.com/support">Help Center</a> → Self-Service → Unable to Complete KYC - Account Closure → Submit Application</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxus7JHiMgSqTi0F0KZ4JAw8oW"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxus8PhnTqQcFqp7Z7X4265YWf"><span style="font-size: 16px;">Open the account closure page, review the eligibility conditions and important notices, then follow the on-screen instructions to submit your application. Make sure all account information is accurate before confirming the request.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusxbopQlclPrzx5teEsFteoh"><span style="font-size: 16px;"><br></span></div><div data-type="image" data-ace-gallery-json="{"items":[{"uuid":"5cb0749e-6026-42f3-9c8e-a5c4f8204ad3","height":1460,"width":2938,"currHeight":1460,"currWidth":2938,"natrualHeight":1460,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FOZGEbtvqto6R0Dxu25auqLiksvh%2F%3Fpreview_type%3D16","file_token":"OZGEbtvqto6R0Dxu25auqLiksvh","image_type":"image/jpeg","size":1,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgXlsEnDcbJI32Hn9qsLY0Yd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260730165746823a4zRhYaHtM5JPf.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJPWkdFYnR2cXRvNlIwRHh1MjVhdXFMaWtzdmgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdYbHNFbkRjYkpJMzJIbjlxc0xZMFlkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9PWkdFYnR2cXRvNlIwRHh1MjVhdXFMaWtzdmgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/OZGEbtvqto6R0Dxu25auqLiksvh/?mount_node_token=doxlgXlsEnDcbJI32Hn9qsLY0Yd&mount_point=docx_image" data-width="2938" data-height="1460" data-lark-image-uri="drivetoken://OZGEbtvqto6R0Dxu25auqLiksvh" data-lark-image-width="2938" data-lark-image-height="1460" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusFDbX5NHBDumXl67Z4RYugh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxuseRJYyPRoFG8i7A3lnHEtEg"><strong>3. What to Check Before Applying</strong></h2><div style="text-align:left" class="ace-line ace-line old-record-id-doxusl7gQCSoZGF6ojBV96tGZ3b"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusa2SrKvWT6gKcd69fNX96cJ"><span style="font-size: 16px;">Before submitting an account closure application, carefully confirm the following three requirements.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxush0l0JlpIOpTO8Hl6z30jgh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusay8KbpWC7YLhfV8VatDmDe"><span style="font-size: 16px;"><strong>1. Handle assets that cannot be withdrawn</strong><strong>.</strong> If your account contains an asset that cannot be withdrawn, trade, or convert it into an asset that can be withdrawn before applying. Otherwise, the relevant balance may not be transferred out successfully.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusIGWw31HagJD0oVD14Zf38k"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusewtSR9I5cO72xai5KKOzTh"><span style="font-size: 16px;"><strong>2. Confirm that the account has no risk control restrictions.</strong> Accounts subject to risk control restrictions cannot submit an account closure application. Contact MEXC Customer Service first to lift the restriction.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxuss8HGGJQjZR0pFnlgJx50Fb"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusOqGz05xapBUEGhIu6XRe6c"><span style="font-size: 16px;"><strong>3. Confirm that no </strong><strong>KYC</strong><strong> application has been submitted.</strong> You are not eligible for account closure if the account has already completed KYC or if a KYC application has already been submitted.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusvtb0LyUdvUErdwXgqh9rCe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusW4sTwp9wYiQzNqi6o3ER3e"><strong>4. What Happens After Approval?</strong></h2><div style="text-align:left" class="ace-line ace-line old-record-id-doxuswtHVOlsjmVeCUk6eCU4psc"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusdwTGwpThXr9JrmXMuHEzWg"><span style="font-size: 16px;">Once the account closure application is approved, the following arrangements will apply.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusM1yFRdJZclsHPfwGtuwAvf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusMxOrf8dPzOeEaxM0nQ7NAf"><span style="font-size: 16px;"><strong>Restricted funds become available.</strong> If the account contains restricted funds, they are expected to become available within approximately 10 minutes. After approval, only withdrawals and position closing will remain available. All other account functions will be disabled.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxus6DhabVBQyQiuv1AHJ0mLth"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusiKZ2Ja0FeGtG0BbmhsZPqd"><span style="font-size: 16px;"><strong>A seven-day asset handling period begins.</strong> Seven days after the application is approved, the account will no longer have access to MEXC services and will be permanently frozen. Withdraw all remaining assets before this period ends to avoid potential losses.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusOxzSEcLB8hUMFlh3TBDdXb"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxushu4kXpB5kj2fN79IOH9BHc"><span style="font-size: 16px;"><strong>The </strong><strong>account closure</strong><strong> cannot be reversed.</strong> Once the account enters account closure status, it cannot be restored, and the application cannot be canceled. Do not deposit any additional assets into the account, as they may become inaccessible or result in losses.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusqic8QDXkKXZGnEIMdkm7Wb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusfRqTsCwAYYDrapvpPV18Mw"><strong>5. Important Reminder</strong></h2><div style="text-align:left" class="ace-line ace-line old-record-id-doxus1l93PzAsXc8ujQSZ38wdic"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxuslHSGrvNejHkBuaKNCA6Hdc"><span style="font-size: 16px;">Account closure is an irreversible action. Carefully consider whether it is necessary before submitting an application. If you proceed, follow the instructions above and withdraw all assets within the seven-day handling period.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxuso6Yrh1orjk3ekLTfsFBtu4"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusRMwUru3TaQRMFUNykGTpzg"><span style="font-size: 16px;">If you encounter any issues during the process, contact MEXC Customer Service through the MEXC website.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxussNpghIR8V69pnXoPoTk6wd"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxus1fMqmb1IxsRUpZwCUCUaJe"><span style="font-size: 16px;">Recommended Reading:</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-Pf5idJ0fcoJ2G6xDOkTu2KCJsFf" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" style="font-size: 16px;">Common Questions About KYC Verification</a></div></li><li class="ace-line ace-line old-record-id-B0hidlvS6oXiezxXG2quXj5Msdf" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">How to Complete Primary KYC Verification</a></div></li><li class="ace-line ace-line old-record-id-GKucdZ2gkoPwfexJHLiuAqBKs0f" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">How to Complete Advanced KYC Verification</a></div></li><li class="ace-line ace-line old-record-id-LjmidzD23oaulsx4gxDuYouJsue" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-kyc-faq-342632287349720064" data-lark-is-custom="true" style="font-size: 16px;">MEXC KYC FAQ</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-doxusSaTXv2RXb2kizlh0IQoLmc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/why-did-my-kyc-verification-fail-17827791519720" data-lark-is-custom="true" style="font-size: 16px;">Why Did My KYC Verification Fail?</a></div></li></ul></div>
Deposit and Withdrawal Issues
<div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Delays in cryptocurrency deposits and withdrawals are usually caused by the following reasons: blockchain network confirmation delays, incorrect Memo/Tag entry, incorrect receiving address, incomplete withdrawal status, or processing delays.</span></div><div> </div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">For more common questions, refer to:</span></div><ul style="list-style-type:disc" start="1"><li><div><a href="https://www.mexc.com/announcements/article/troubleshooting-guide-360020367791"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Troubleshooting Guide: Deposit Not Credited</span></a></div></li><li><div><a href="https://www.mexc.com/announcements/article/common-withdrawal-issues-and-how-to-resolve-them-360020366031"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Common Withdrawal Issues and How to Resolve Them</span></a></div></li></ul><div> </div></div>
Common Deposit Statuses and How to Resolve Them
<div><ul start="1" style="list-style-type:disc"><li><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Status 1: </span></span><a href="https://www.mexc.com/announcements/article/17827791526203#:~:text=Status%207%3A%20Completed-,Status%201%3A%20Processing,-How%20to%20resolve"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Processing</span></span></a></div></li><li><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Status 2: </span></span><a href="https://www.mexc.com/announcements/article/17827791526203#:~:text=can%20assist%20further.-,Status%202%3A%20Pre%2DCrediting,-How%20to%20resolve"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Pre-Crediting</span></span></a></div></li><li><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Status 3: </span></span><a href="https://www.mexc.com/announcements/article/17827791526203#:~:text=Pre%2DCrediting%3F%22-,Status%203%3A%20Credited%20Successfully,-How%20to%20resolve"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Credited Successfully</span></span></a></div></li><li><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Status 4: </span></span><a href="https://www.mexc.com/announcements/article/17827791526203#:~:text=and%20Futures%20Wallets.-,Status%204%3A%20Forced%20Deposit%20Return,-How%20to%20resolve"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Forced Deposit Return</span></span></a></div></li><li><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Status 5: </span></span><a href="https://www.mexc.com/announcements/article/17827791526203#:~:text=the%20return%20information.-,Status%205%3A%20Invalid%20Deposit,-How%20to%20resolve"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Invalid Deposit</span></span></a></div></li><li><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Status 6: </span></span><a href="https://www.mexc.com/announcements/article/17827791526203#:~:text=Customer%20Service%20team.-,Status%206%3A%20Restricted,-How%20to%20resolve"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Restricted</span></span></a></div></li><li><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Status 7: </span></span><a href="https://www.mexc.com/announcements/article/17827791526203#:~:text=approximately%20one%20week.-,Status%207%3A%20Completed,-How%20to%20resolve"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Completed</span></span></a></div></li></ul><div><br></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">Status 1: Processing</strong></span></h2><div><br></div><div><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;font-weight:bolder">How to resolve:</strong></div><div><br></div><div style="text-align:left"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">1) Check whether the required number of </span></span><a href="https://www.mexc.com/learn/article/how-to-check-the-number-of-block-confirmations-on-mexc/1"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">block confirmations</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"> has been reached. Once confirmed, the funds will be available for withdrawal or transfer.</span></span></div><div style="text-align:left"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">2) Verify whether the deposit channel for the asset is currently open. If it is closed, please wait until it reopens before support can assist further.</span></span></div><div><br></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">Status 2: Pre-Crediting</strong></span></h2><div><br></div><div><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;font-weight:bolder">How to resolve:</strong></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Pre-crediting means the number of confirmations is sufficient for trading but not yet enough for full crediting. During this stage, your assets can be used for trading but cannot be withdrawn. Once the full confirmation requirement is reached, the assets will be fully credited and available for withdrawal.</span></span></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">If your deposit is flagged by risk controls, it will not be pre-credited. In that case, the deposit will be credited automatically once it meets the required number of confirmations for full crediting.</span></span></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">For more details, please refer to the article "</span></span><a href="https://www.mexc.com/announcements/article/17827791526201"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">What is Pre-Crediting?</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">"</span></span></div><div><br></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">Status 3: Credited Successfully</strong></span></h2><div><br></div><div><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;font-weight:bolder">How to resolve:</strong></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">If the deposit has been successfully credited but the asset is not visible in your account, please check whether the deposit account was selected correctly.</span></span></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">If the status shows "Successful" but you still cannot locate the asset, review your internal transfer records. If the asset was deposited into your Futures Wallet, it may have been automatically transferred there. Please check both your Spot and Futures Wallets.</span></span></div><div><br></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">Status 4: Forced Deposit Return</strong></span></h2><div><br></div><div><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;font-weight:bolder">How to resolve:</strong></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">The delisted asset has been returned. Click the "Forced Deposit Return" button to view the return details.</span></span></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">You deposited an asset that is no longer supported by MEXC. The system has automatically returned the asset to the original sending address. Click the "Forced Deposit Return" button to check the return information.</span></span></div><div><br></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">Status 5: Invalid Deposit</strong></span></h2><div><br></div><div><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;font-weight:bolder">How to resolve:</strong></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">In most cases, if a transfer is recorded multiple times or the actual deposit amount is zero, the system will classify it as an invalid deposit, and it will not be credited to your account.</span></span></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">We recommend checking your deposit records and contacting the platform from which the assets were sent to further verify the validity of the transaction. If you have any questions, feel free to contact the MEXC Customer Service team.</span></span></div><div><br></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">Status 6: Restricted</strong></span></h2><div><br></div><div><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;font-weight:bolder">How to resolve:</strong></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Due to regional regulatory requirements, certain accounts may have limited deposit functionality. If your deposit status shows as "Restricted," please follow the on-screen instructions to complete the required KYC process. Once completed, your deposit function will be restored. If you are unable or unwilling to complete KYC verification, you may click the “Return Deposit" option on the page and submit the required information. MEXC will process the asset return within approximately one week.</span></span></div><div><br></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">Status 7: Completed</strong></span></h2><div><br></div><div><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;font-weight:bolder">How to resolve:</strong></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">The restricted funds have been successfully returned. Click to view the return details.</span></span></div><div><br></div></div>
How to Cancel a Withdrawal
<div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">If you've initiated a withdrawal on the MEXC platform and wish to cancel it, follow the steps below:</span></span></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">1) If your withdrawal request is still in its early stages, such as <strong style="font-weight:bolder">Pending Verification</strong>, <strong style="font-weight:bolder">Under Review</strong>, or <strong style="font-weight:bolder">Pending Processing, </strong>a <strong style="font-weight:bolder">Cancel Withdrawal</strong> button will appear on the withdrawal page. You can simply click it to cancel the action yourself.</span></span></div><div><br></div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250808153452103VeJAlSxFcIkQz6.png"></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">2) If your withdrawal status is <strong style="font-weight:bolder">Processing</strong>, it can no longer be canceled manually. In this case, you will need to contact Customer Service for assistance. Please note that successful cancellation is not guaranteed.</span></span></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">3) If your withdrawal status shows as <strong style="font-weight:bolder">Pending Blockchain Confirmation</strong>, <strong style="font-weight:bolder">Pending Block Confirmation</strong>, or <strong style="font-weight:bolder">Withdrawal Successful</strong>, it cannot be canceled. Due to the anonymity of blockchain addresses, we are unable to trace the recipient. In such cases, you may need to try contacting the owner of the destination address through other means to resolve the issue.</span></span></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">For a detailed explanation of the different withdrawal statuses and corresponding solutions, please refer to the</span></span><a href="https://www.mexc.com/announcements/article/360020368251"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Withdrawal Not Received</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"> article for more information.</span></span></div><div><br></div><h3><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Recommended Reading:</span></span></h3><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div><a style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px" href="https://www.mexc.com/learn/article/how-to-make-a-withdrawal-on-mexc-/1">How to Make a Withdrawal on MEXC?</a></div></li><li style="text-align:left"><div><a style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px" href="https://www.mexc.com/learn/article/how-to-set-withdrawal-settings/1">How to Set Withdrawal Settings</a></div></li><li style="text-align:left"><div><a style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px" href="https://www.mexc.com/learn/article/how-to-export-deposit-and-withdrawal-history/1">How to Export Deposit and Withdrawal History</a></div></li></ul><div><br></div></div>