幫助中心
取消

無法接收短信驗證碼

<div data-page-id="HU7xdDpppoqFOGxjKEUuk10Jsrh" data-lark-html-role="root" data-docx-has-block-data="false"><div class="ace-line ace-line old-record-id-AArkdLvszoBAH8xvmlbuMZersRd"><span style="font-size: 16px;">手機無法接收短信驗證碼,可能是由於以下原因導致,請根據相應操作提示再次嘗試獲取驗證碼 </span></div><div class="ace-line ace-line old-record-id-T3rEdNKnboHzvLx7vAZueSFms0f"><strong style="font-size: 16px;">原因一:非本平臺支持的國家或地區,暫時無法提供手機號碼的短信服務</strong></div><div class="ace-line ace-line old-record-id-Ml03dUPXHoI6NbxccsquyrV0srg"> <span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FY4NdT2LRog7E3xOTzEu1df5suf"><strong style="font-size: 16px;">原因二:手機安全軟件攔截(針對已安裝安全軟件的智能手機用戶)</strong> </div><div class="ace-line ace-line old-record-id-EfizdaB64o6h4KxKSUKu2r5iscg"><span style="font-size: 16px;">操作:請打開手機安全軟件,暫時關閉攔截功能後再次嘗試獲取驗證碼</span></div><div class="ace-line ace-line old-record-id-HVAZd6vGAoql6hxcwUHubU7isAs"> <span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TNvHdmao2oysvcxKPDbup56osyh"><strong style="font-size: 16px;">原因三:簡訊網關擁堵或出現異常</strong></div><div class="ace-line ace-line old-record-id-Vrkjdow3AoYzOgxcvKouiYgXssc"><span style="font-size: 16px;">操作:簡訊網關擁堵或出現異常時會導致已發送的簡訊出現延遲或丟失的情況,建議聯繫手機營運商核實或稍後再次嘗試獲取</span></div><div class="ace-line ace-line old-record-id-EHWWdSiyrovJC5xmjXJuV3Yhs6c"> <span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-S1DqdTmo1oWaBax1EaguVwXBshd"><strong style="font-size: 16px;">原因四:發送簡訊驗證碼頻率過快導致 </strong></div><div class="ace-line ace-line old-record-id-ULs9dD8VSoUMmRxPJccurb1UsZe"><strong style="font-size: 16px;">操作:是由於您點選發送簡訊驗證碼頻率過快導致的,建議您隔一段時間後再次嘗試操作即可</strong></div><div class="ace-line ace-line old-record-id-CovEdgYaSoWjj6xdiBEuCvCiscb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WZqydSuBfotDAvxzQKou1IZTsWh"><strong style="font-size: 16px;">原因五:當前所處環境信號較差或無信號 </strong></div><div class="ace-line ace-line old-record-id-DKxodWaXroMI8OxIelzusphAsoh"><span style="font-size: 16px;">操作:簡訊接收不到或簡訊延遲,<strong>大機率</strong>是因為由於信號較差或無信號導致的,建議您換一個信號稍微好一點的位置再次嘗試獲取</span></div><div class="ace-line ace-line old-record-id-VOyVd7QRdoi1kmxHYmkubhLwsLd"> <span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QwjOdZ7RJo7UXsxO0EjuJwbRs3e"><strong style="font-size: 16px;">其他問題</strong></div><div class="ace-line ace-line old-record-id-S2bJd3WwooGacixqpMSu2HLPsLj"><span style="font-size: 16px;"><strong>手機欠費、手機儲存已滿、簡訊在垃圾箱</strong>等情況都有可能導致您無法收到簡訊驗證碼</span></div><div class="ace-line ace-line old-record-id-FSBzdXlj3oQmJLxDcjquELy7sOb"> <span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LFAvd64OkoANvYxiCzUuy6UQsWh"><span style="font-size: 16px;">註:</span></div><div class="ace-line ace-line old-record-id-RshKdCnvDohGElx4GAaub7l9sNd"><span style="font-size: 16px;">如果您嘗試以上方法還是無法接收簡訊,可能是您將簡訊接口拉入黑名單,您可以聯繫在線客服解決。</span></div></div>

簡訊驗證碼無法接收的常見原因

<div><div class="ace-line ace-line old-record-id-HjW7darV8oDEQZxozChubWQGsvd"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px">手機無法接受簡訊驗證碼&#xff0c;可能是由於以下原因導致&#xff0c;請您根據相應操作提示再次嘗試獲取驗證碼。</span></div><div class="ace-line ace-line old-record-id-FRo2dBnBToLI6Cxjwyzug0X0sMe"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-I6iHdP6u7ofo9hxscjduDpmSsPf"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px"><strong>原因</strong><strong>一&#xff1a;非本平台支</strong><strong>援</strong><strong>的國家或地區&#xff0c;暫時無法提供手機號碼的</strong><strong>簡訊</strong><strong>服務。</strong></span></div><div class="ace-line ace-line old-record-id-RsoFdE2MJoCoL5xhdvau9F06sUb"> <span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Iawgdj51vojZ9cxUiAZuIocussb"><strong style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px">原因二&#xff1a;手機安全軟件攔截&#xff08;適用於已安裝安全軟件的智能手機用戶&#xff09;。</strong></div><div class="ace-line ace-line old-record-id-ZThWdJjnRomAFfxu1I6uUYMbsGb"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px">解決方式&#xff1a;請打開手機安全軟件&#xff0c;暫時關閉攔截功能後再次嘗試獲取驗證碼。</span></div><div class="ace-line ace-line old-record-id-RC6Uddk5io1mBpxmxK1u2ZLZsdd"> <span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-CWzPd8oHnocMDfxzPAruUMdwsUb"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px"><strong>原因三&#xff1a;</strong><strong>簡訊</strong><strong>網關擁堵或出現異常。</strong></span></div><div class="ace-line ace-line old-record-id-V83Rd2mUvoOv3TxBby8umQKCsRt"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px">解決方式&#xff1a;簡訊網關擁堵或出現異常時會導致已發送的簡訊出現延遲或丟失的情況&#xff0c;建議聯絡手機營運商核實或稍後再次嘗試獲取。</span></div><div class="ace-line ace-line old-record-id-KvtpdwoWmo7UWQxBTRducXFFs6f"> <span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-YaWJdnjxdoBpWCxWb0MuyYIosEZ"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px"><strong>原因四&#xff1a;發送</strong><strong>簡訊</strong><strong>驗證碼頻率過快導致。</strong></span></div><div class="ace-line ace-line old-record-id-J10ZdBsKDoe9VHx0h62uRMCAsHR"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px">解決方式&#xff1a;由於您短時間內多次點擊獲取驗證碼&#xff0c;導致頻率過快無法收到驗證碼。請您等待至少 15 分鐘後再試。建議僅點擊一次獲取按鈕&#xff0c;避免頻繁操作。</span></div><div class="ace-line ace-line old-record-id-BRFYdk4GdoueSjxgftGuzucLsuc"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-TrKodJTO6oy4VixKJx0uourrsuW"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px"><strong>原因五&#xff1a;當前所處環境</strong><strong>訊號</strong><strong>較差或無</strong><strong>訊號</strong><strong>。</strong></span></div><div class="ace-line ace-line old-record-id-JvRTd1jYGo5vfWx97C5uh1epsGb"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px">解決方式&#xff1a;簡訊接收不到或延遲&#xff0c;可能是由於當前手機訊號較弱或無訊號導致的。建議您前往訊號較好的位置後&#xff0c;重新嘗試獲取驗證碼。</span></div><div class="ace-line ace-line old-record-id-DjvcdN3G7obZfpxgphLuO7USsPe"> <span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-RFkRdskIRoI7i8xKzgXujsu2sPc"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px"><strong>其他問題&#xff1a;手機欠費、手機儲存已滿、</strong><strong>簡訊</strong><strong>在垃圾箱等情況都有可能導致您無法收到</strong><strong>簡訊</strong><strong>驗證碼。</strong></span></div><div class="ace-line ace-line old-record-id-POVmd7oMeogPC8xboCKuKmrEsCe"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px">解決方式&#xff1a;請您透過充值話費、清理手機記憶體、查看簡訊垃圾箱等方式解決後&#xff0c;再次嘗試接收驗證碼。</span></div><div class="ace-line ace-line old-record-id-HwuwdYMxRoCNnYxpBKGuC25Bsxe"> <span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-FqLIdMoixoRH0AxljhBuKmHWsGf"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px">註&#xff1a;</span></div><div class="ace-line ace-line old-record-id-BoMNdKz6WoRvlCxVyZvuiOtVs9g"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px">如果您嘗試以上方法還是無法接收簡訊&#xff0c;可能是您將簡訊接口拉入黑名單&#xff0c;您可以聯絡在線客服解決。</span></div></div>

無法接收短信驗證碼

<div data-page-id="HU7xdDpppoqFOGxjKEUuk10Jsrh" data-lark-html-role="root" data-docx-has-block-data="false"><div class="ace-line ace-line old-record-id-AArkdLvszoBAH8xvmlbuMZersRd"><span style="font-size: 16px;">手機無法接收短信驗證碼,可能是由於以下原因導致,請根據相應操作提示再次嘗試獲取驗證碼 </span></div><div class="ace-line ace-line old-record-id-T3rEdNKnboHzvLx7vAZueSFms0f"><strong style="font-size: 16px;">原因一:非本平臺支持的國家或地區,暫時無法提供手機號碼的短信服務</strong></div><div class="ace-line ace-line old-record-id-Ml03dUPXHoI6NbxccsquyrV0srg"> <span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FY4NdT2LRog7E3xOTzEu1df5suf"><strong style="font-size: 16px;">原因二:手機安全軟件攔截(針對已安裝安全軟件的智能手機用戶)</strong> </div><div class="ace-line ace-line old-record-id-EfizdaB64o6h4KxKSUKu2r5iscg"><span style="font-size: 16px;">操作:請打開手機安全軟件,暫時關閉攔截功能後再次嘗試獲取驗證碼</span></div><div class="ace-line ace-line old-record-id-HVAZd6vGAoql6hxcwUHubU7isAs"> <span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TNvHdmao2oysvcxKPDbup56osyh"><strong style="font-size: 16px;">原因三:簡訊網關擁堵或出現異常</strong></div><div class="ace-line ace-line old-record-id-Vrkjdow3AoYzOgxcvKouiYgXssc"><span style="font-size: 16px;">操作:簡訊網關擁堵或出現異常時會導致已發送的簡訊出現延遲或丟失的情況,建議聯繫手機營運商核實或稍後再次嘗試獲取</span></div><div class="ace-line ace-line old-record-id-EHWWdSiyrovJC5xmjXJuV3Yhs6c"> <span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-S1DqdTmo1oWaBax1EaguVwXBshd"><strong style="font-size: 16px;">原因四:發送簡訊驗證碼頻率過快導致 </strong></div><div class="ace-line ace-line old-record-id-ULs9dD8VSoUMmRxPJccurb1UsZe"><strong style="font-size: 16px;">操作:是由於您點選發送簡訊驗證碼頻率過快導致的,建議您隔一段時間後再次嘗試操作即可</strong></div><div class="ace-line ace-line old-record-id-CovEdgYaSoWjj6xdiBEuCvCiscb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WZqydSuBfotDAvxzQKou1IZTsWh"><strong style="font-size: 16px;">原因五:當前所處環境信號較差或無信號 </strong></div><div class="ace-line ace-line old-record-id-DKxodWaXroMI8OxIelzusphAsoh"><span style="font-size: 16px;">操作:簡訊接收不到或簡訊延遲,<strong>大機率</strong>是因為由於信號較差或無信號導致的,建議您換一個信號稍微好一點的位置再次嘗試獲取</span></div><div class="ace-line ace-line old-record-id-VOyVd7QRdoi1kmxHYmkubhLwsLd"> <span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QwjOdZ7RJo7UXsxO0EjuJwbRs3e"><strong style="font-size: 16px;">其他問題</strong></div><div class="ace-line ace-line old-record-id-S2bJd3WwooGacixqpMSu2HLPsLj"><span style="font-size: 16px;"><strong>手機欠費、手機儲存已滿、簡訊在垃圾箱</strong>等情況都有可能導致您無法收到簡訊驗證碼</span></div><div class="ace-line ace-line old-record-id-FSBzdXlj3oQmJLxDcjquELy7sOb"> <span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LFAvd64OkoANvYxiCzUuy6UQsWh"><span style="font-size: 16px;">註:</span></div><div class="ace-line ace-line old-record-id-RshKdCnvDohGElx4GAaub7l9sNd"><span style="font-size: 16px;">如果您嘗試以上方法還是無法接收簡訊,可能是您將簡訊接口拉入黑名單,您可以聯繫在線客服解決。</span></div></div>

簡訊驗證碼無法接收的常見原因

<div><div class="ace-line ace-line old-record-id-HjW7darV8oDEQZxozChubWQGsvd"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px">手機無法接受簡訊驗證碼&#xff0c;可能是由於以下原因導致&#xff0c;請您根據相應操作提示再次嘗試獲取驗證碼。</span></div><div class="ace-line ace-line old-record-id-FRo2dBnBToLI6Cxjwyzug0X0sMe"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-I6iHdP6u7ofo9hxscjduDpmSsPf"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px"><strong>原因</strong><strong>一&#xff1a;非本平台支</strong><strong>援</strong><strong>的國家或地區&#xff0c;暫時無法提供手機號碼的</strong><strong>簡訊</strong><strong>服務。</strong></span></div><div class="ace-line ace-line old-record-id-RsoFdE2MJoCoL5xhdvau9F06sUb"> <span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Iawgdj51vojZ9cxUiAZuIocussb"><strong style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px">原因二&#xff1a;手機安全軟件攔截&#xff08;適用於已安裝安全軟件的智能手機用戶&#xff09;。</strong></div><div class="ace-line ace-line old-record-id-ZThWdJjnRomAFfxu1I6uUYMbsGb"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px">解決方式&#xff1a;請打開手機安全軟件&#xff0c;暫時關閉攔截功能後再次嘗試獲取驗證碼。</span></div><div class="ace-line ace-line old-record-id-RC6Uddk5io1mBpxmxK1u2ZLZsdd"> <span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-CWzPd8oHnocMDfxzPAruUMdwsUb"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px"><strong>原因三&#xff1a;</strong><strong>簡訊</strong><strong>網關擁堵或出現異常。</strong></span></div><div class="ace-line ace-line old-record-id-V83Rd2mUvoOv3TxBby8umQKCsRt"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px">解決方式&#xff1a;簡訊網關擁堵或出現異常時會導致已發送的簡訊出現延遲或丟失的情況&#xff0c;建議聯絡手機營運商核實或稍後再次嘗試獲取。</span></div><div class="ace-line ace-line old-record-id-KvtpdwoWmo7UWQxBTRducXFFs6f"> <span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-YaWJdnjxdoBpWCxWb0MuyYIosEZ"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px"><strong>原因四&#xff1a;發送</strong><strong>簡訊</strong><strong>驗證碼頻率過快導致。</strong></span></div><div class="ace-line ace-line old-record-id-J10ZdBsKDoe9VHx0h62uRMCAsHR"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px">解決方式&#xff1a;由於您短時間內多次點擊獲取驗證碼&#xff0c;導致頻率過快無法收到驗證碼。請您等待至少 15 分鐘後再試。建議僅點擊一次獲取按鈕&#xff0c;避免頻繁操作。</span></div><div class="ace-line ace-line old-record-id-BRFYdk4GdoueSjxgftGuzucLsuc"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-TrKodJTO6oy4VixKJx0uourrsuW"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px"><strong>原因五&#xff1a;當前所處環境</strong><strong>訊號</strong><strong>較差或無</strong><strong>訊號</strong><strong>。</strong></span></div><div class="ace-line ace-line old-record-id-JvRTd1jYGo5vfWx97C5uh1epsGb"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px">解決方式&#xff1a;簡訊接收不到或延遲&#xff0c;可能是由於當前手機訊號較弱或無訊號導致的。建議您前往訊號較好的位置後&#xff0c;重新嘗試獲取驗證碼。</span></div><div class="ace-line ace-line old-record-id-DjvcdN3G7obZfpxgphLuO7USsPe"> <span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-RFkRdskIRoI7i8xKzgXujsu2sPc"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px"><strong>其他問題&#xff1a;手機欠費、手機儲存已滿、</strong><strong>簡訊</strong><strong>在垃圾箱等情況都有可能導致您無法收到</strong><strong>簡訊</strong><strong>驗證碼。</strong></span></div><div class="ace-line ace-line old-record-id-POVmd7oMeogPC8xboCKuKmrEsCe"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px">解決方式&#xff1a;請您透過充值話費、清理手機記憶體、查看簡訊垃圾箱等方式解決後&#xff0c;再次嘗試接收驗證碼。</span></div><div class="ace-line ace-line old-record-id-HwuwdYMxRoCNnYxpBKGuC25Bsxe"> <span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-FqLIdMoixoRH0AxljhBuKmHWsGf"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px">註&#xff1a;</span></div><div class="ace-line ace-line old-record-id-BoMNdKz6WoRvlCxVyZvuiOtVs9g"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px">如果您嘗試以上方法還是無法接收簡訊&#xff0c;可能是您將簡訊接口拉入黑名單&#xff0c;您可以聯絡在線客服解決。</span></div></div>