帳戶風控審核指南
<div data-page-id="QM6YdQCLboIYsoxDeDzujElMslb" data-lark-html-role="root" data-docx-has-block-data="true"><div data-type="image" data-ace-gallery-json="{"items":[{"uuid":"c3de7df4-fa5c-4aed-bb1e-4bde5854c802","height":942,"width":1800,"currHeight":942,"currWidth":1800,"natrualHeight":942,"natrualWidth":1800,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FApZGbtFRBo5dczxJC6aucLanslf%2F%3Fpreview_type%3D16","file_token":"ApZGbtFRBo5dczxJC6aucLanslf","image_type":"image/jpeg","size":529889,"comments":[]}]}" class="image-uploaded gallery old-record-id-HcmPdJzKwo5OfAx9yAhuV6CBsOh"><span style="font-size: 16px;"><p><video controls="" playsinline="" preload="metadata" src="https://customer-article.mocortech.com/publicVideo/F20260610093446111mDyeLyRCS1UFtF.mp4" style="max-width:100%;height:auto;float:none"></video></p></span></div><div class="ace-line ace-line old-record-id-WXajd696movusKxAuccucBEFsIh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-St7FdQwNOo1Vl1xddyKuKV7Qskc"><span style="font-size: 16px;">如您的帳戶被風控系統識別並觸發風控限制,請依照以下指引完成資料提交,以完成帳戶風控審核流程。</span></div><div class="ace-line ace-line old-record-id-DF6DdxP3fooNf6xGzOju58GQsBg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Z7uyd87gRoEGgPxzx3IuZ9LNssf"><strong>1. 提交解除風控資料申請</strong></h2><div class="ace-line ace-line old-record-id-V8xmdDpwpoC9YExClXmu7tooszg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-LJped1zgwodGOqxku0QunLcPsYd"><span style="font-size: 16px;">1.1 進入資料提交頁面</span></h3><div class="ace-line ace-line old-record-id-NBb1d1afuo3ly4xEO9quVFe3sXd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AQygdguhxotqT2xTMhEucVy3ssc"><span style="font-size: 16px;">您可以通過以下路徑進入:在【<a data-lark-is-custom="true" href="https://www.mexc.com">官網首頁</a>】 → 點擊【<a data-lark-is-custom="true" href="https://www.mexc.com/support">幫助中心</a>】 → 選擇【帳號風控審核】 → 進入資料提交入口。</span></div><div class="ace-line ace-line old-record-id-WkqNdXOGuoZPrdx1DgyuiCVWsEc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"56beb886-3c73-4ca3-aa7f-c8adc09d3b74","height":1348,"width":2938,"currHeight":1348,"currWidth":2938,"natrualHeight":1348,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FV2nQbr2zIo7wm7xmb0Tu9sIzsMg%2F%3Fpreview_type%3D16","file_token":"V2nQbr2zIo7wm7xmb0Tu9sIzsMg","image_type":"image/png","size":398883,"comments":[]}]}" class="image-uploaded gallery old-record-id-ONccdMI3motkb4xOrqvu1RcnsFf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260610093331949jKd7QdJwS1Aozr.png" data-single-block="true" data-snapshot="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" 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old-record-id-WXYvdR7dUoHOWfx3pZ9uJ7Klsjf"><span style="font-size: 16px;">點擊【申請】按鈕後,系統將自動引導您進入資料上傳頁面,完成後續操作。</span></div><div class="ace-line ace-line old-record-id-WuIbdKOmOoU0qXxkEQwuWEOHsDf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"16e78a18-ab0a-46b9-bb05-9544d3cebb6f","height":1366,"width":2936,"currHeight":1366,"currWidth":2936,"natrualHeight":1366,"natrualWidth":2936,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FVL10bK6uWoZ2mYxwrLxuBRyvsbd%2F%3Fpreview_type%3D16","file_token":"VL10bK6uWoZ2mYxwrLxuBRyvsbd","image_type":"image/png","size":381835,"comments":[]}]}" class="image-uploaded gallery old-record-id-ChTOdMMYConba7xFNUYu4nEisLd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260610093330977fZry6VdNbOpmUt.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJWTDEwYks2dVdvWjJtWXh3ckx4dUJSeXZzYmQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQ2hUT2RNTVlDb25iYTd4Rk5VWXU0bkVpc0xkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9WTDEwYks2dVdvWjJtWXh3ckx4dUJSeXZzYmQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/VL10bK6uWoZ2mYxwrLxuBRyvsbd/?mount_node_token=ChTOdMMYConba7xFNUYu4nEisLd&mount_point=docx_image" data-width="2936" data-height="1366" data-lark-image-uri="drivetoken://VL10bK6uWoZ2mYxwrLxuBRyvsbd" data-lark-image-width="2936" data-lark-image-height="1366" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-G7O2dIxduo1je6xp3lZuLm9IsVc"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-F20dd7JgxoXMoYxFxQLuE9NosWd"><span style="font-size: 16px;">1.2 請依據頁面提示上傳所需資料</span></h3><div class="ace-line ace-line old-record-id-U3c7dBRkyoKqLmx6k8NuOV06sLg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JqtXdVAV4o61nWxFOVNuMF6LsFf"><span style="font-size: 16px;">為確保您的帳戶信息安全及審核順利完成,請務必按照頁面要求準備並上傳完整資料,同時注意以下事項:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-Dz3ed5DJqoSEpXxkv99uAOSeshc" data-list="bullet"><div><span style="font-size: 16px;">所提交的資料需內容真實、清晰、無遮擋;</span></div></li><li class="ace-line ace-line old-record-id-UPv3d2CJhoQ1aNxuNmauWh6Ys0c" data-list="bullet"><div><span style="font-size: 16px;">支持的文件格式:JPG、JPEG、PNG、PDF(視頻支持 MP4, AVI, MOV),單個文件大小不得超過 10 MB;視頻大小不得超過 50 MB;</span></div></li><li class="ace-line ace-line old-record-id-KT5GdjTCroVEpoxTFyOuT4xQskh" data-list="bullet"><div><span style="font-size: 16px;">每次最多上傳 9 個文件,建議您提前準備完整資料後一次性提交,避免超出上傳限制。</span></div></li></ul><div class="ace-line ace-line old-record-id-QEZDdC84IoKyURxPrHAukwRPsPh"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-FB9sdxSXUoxMx8xEHOIuRARTsMb"><strong style="font-size: 16px;">1.3 常見資料要求說明</strong></h3><div class="ace-line ace-line old-record-id-N3Gad2W82oL1LixJACCu1752sce"><span style="font-size: 16px;"><br></span></div><h4 class="heading-4 ace-line old-record-id-Bc7xdHF8AoCy0WximBPueEn5syf"><span style="font-size: 16px;">1.3.1 資金來源證明</span></h4><div class="ace-line ace-line old-record-id-S180duBeooXvPaxzk2kukX8psBe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FvuKdPle2o6A0XxseqruTzNOsBb"><span style="font-size: 16px;">資金來源是指您已存入或計劃存入MEXC帳戶的具體資金來源,例如薪資收入、個人儲蓄、投資收益、資產出售所得、借款等。此類資金通常具有流動性,並且可對應到具體的交易或轉帳紀錄,在進行審查時,MEXC 可能會要求您提供相關證明文件,以確認該筆資金的合法來源。</span></div><div class="ace-line ace-line old-record-id-OcIIdKvEgo2UWaxgGQduBGlHsRb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IblrdOMKWopkxZxY1dPuIGmqsvf"><span style="font-size: 16px;">如果您需要提供充值到 MEXC 平台的加密貨幣來源,可參考以下場景提供對應證明。您也可以參考《<a data-lark-is-custom="true" href="https://www.mexc.co/zh-TW/support/article/proof-of-funding-source-documentation-requirements-17827791510667">資金來源證明FAQ</a>》,如存在其他無法提供資金來源的特殊情況,請在提交資料時具體說明。</span></div><div class="ace-line ace-line old-record-id-AspidqTRZohj3xx5iQgulrGjsJh"><span style="font-size: 16px;"><br></span></div><div><table class="ace-table" data-ace-table-col-widths="192;610" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="192"><col width="610"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-BSpQdSexHou2RfxjpcxulCjvs9b"><strong style="font-size: 16px;">資金為個人錢包轉入</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-EKIAdIzLwosZrZxig8vur7SNswh"><span style="font-size: 16px;">1)個人私有錢包轉出:請提供錢包所有權證明(如錢包界面截圖,需展示錢包地址)+ 該筆交易的哈希值截圖</span></div><div class="ace-line ace-line old-record-id-V5tLdxPFOoDA4dxwVdCuBtHIswe"><span style="font-size: 16px;">2)其他交易平台轉出:如果是您在其他交易平台的個人賬戶轉出,請說明轉出來源與提供轉賬頁面哈希值截圖</span></div><div class="ace-line ace-line old-record-id-O1FOde01boiA2BxcpDeuXlGvskg"><span style="font-size: 16px;">3)Telegram Bot 轉出:Bot 對話界面的提幣/轉賬指令完整截圖,需清晰顯示日期、金額、哈希值、操作指令及 Bot 反饋詳情</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-EoCMdeqY3oWmVLx28uxurXKMsPc"><strong style="font-size: 16px;">資金為第三方轉入</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-QF0kdKFK7ob9pyx9vSRuvhjus0L"><span style="font-size: 16px;">1)若為他人轉賬:請提供聊天記錄、借款協議或 OTC 交易記錄,說明對方轉賬原因</span></div><div class="ace-line ace-line old-record-id-HLVpdxMHDobM3MxkIbnuFLfIsNg"><span style="font-size: 16px;">2)若為項目方空投/發獎:請提供官方公告及分發領取記錄等</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-QDvpd37u4olfI2xYg09uWPTIsbf"><strong style="font-size: 16px;">資金為加密貨幣投資累積</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-R9Y1de6USoELocxr2rlu5ugVsjn"><span style="font-size: 16px;">請您提供以下信息:</span></div><div class="ace-line ace-line old-record-id-EpDfdlJlKoEN3Qxzb37uUDe6sgh"><span style="font-size: 16px;">1)長期持幣記錄:展示資產持有時長的頁面或鏈上記錄</span></div><div class="ace-line ace-line old-record-id-RUDddX0aJorjKsx5dTWuFVqGsx0"><span style="font-size: 16px;">2)交易歷史:完整的買賣交易流水</span></div><div class="ace-line ace-line old-record-id-LHNZda9UvogsSLxvUGHuwUeNsAd"><span style="font-size: 16px;">3)錢包資產分布截圖:需清晰展示錢包地址與資產總覽</span></div><div class="ace-line ace-line old-record-id-BsM2dArSloMVZZxtpgGuJLXVshe"><span style="font-size: 16px;">4)CEX 出入金記錄:與其他交易所的充提流水</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-J4prd1eFnoCu4wx02CGuiBjMssd"><strong style="font-size: 16px;">資金為其他平台的投資收益</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-ZwfwdnVAeo6TIdxiIvzutNDXsNc"><span style="font-size: 16px;">請提供以下信息:</span></div><div class="ace-line ace-line old-record-id-UrwgddeHUoz2ImxHPUBuGbHfsyf"><span style="font-size: 16px;">1)該投資平台的名稱、網址</span></div><div class="ace-line ace-line old-record-id-F7ald9VtNo2tN9x1zmSua2ARsxc"><span style="font-size: 16px;">2)您在該投資平台的提幣明細記錄(請確保顯示發送和接收地址)</span></div><div class="ace-line ace-line old-record-id-E7TQdHTthofmAWxaZ8KumrGgsvc"><span style="font-size: 16px;">3)您在該投資平台的交易記錄</span></div><div class="ace-line ace-line old-record-id-DQqwdrJpToz2kAxxkWeudBOJsq2"><span style="font-size: 16px;">4)您在該投資平台的充幣記錄</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-SpJ6dfXleo9fxExuZyuuJ9q1swg"><span style="font-size: 16px;"><br></span></div><h4 class="heading-4 ace-line old-record-id-AKzUdQXbBoJ0JIxwYvxudQqos7g"><span style="font-size: 16px;">1.3.2 職業信息 & 收入證明</span></h4><div class="ace-line ace-line old-record-id-Ki4CdiK8botcZ5xlOTSu322Zszb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-U6Nzd8rJVoHXLCxXxM0uGQXWs2f"><span style="font-size: 16px;">收入證明是指您整體累積資產的主要來源,反映您長期財富形成的方式,例如受僱收入、經營事業所得、投資收益、繼承、房地產或其他資產累積行為。財富收入來源可涵蓋流動與非流動資產,並可能包含傳統金融融資產與加密資產。</span></div><div class="ace-line ace-line old-record-id-GVvRd35QpowAjrxR2tRuUqfrstb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Q16PdGPpKoO8XMxTy7auVPPRsfe"><span style="font-size: 16px;">如果您是受僱人士,請說明您當前的職業信息(比如:教師、司機、公司職員或是自由職業者等),並提供收入證明(工資信、公司開具的薪資證明、包含工資收入的銀行流水、薪資簽收單等);</span></div><div class="ace-line ace-line old-record-id-LQQDdqTRzo2DJTxAtovun6nos0b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KFEndcnBioRcgnxEeYouR1gdseg"><span style="font-size: 16px;">如您暫無職業或收入來源,為了幫助您更輕鬆地準備材料,請查看下列場景資料要求,選擇最符合您資金來源的一種情況進行提交;或是您也可以提供近 3 個月的銀行賬戶流水帳單(包含本人姓名,賬戶收入、支出和餘額)。</span></div><div class="ace-line ace-line old-record-id-PorQdC0pBo48R7xaXSkuGzF4s5e"><span style="font-size: 16px;"><br></span></div><div><table class="ace-table" data-ace-table-col-widths="208;612" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="208"><col width="612"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-UkYydd6DLo1b2zxlTmxuRjrqsBc"><span style="font-size: 16px;">學生 / 家庭主婦 / 退休 / 待業</span></div><div style="text-align:center" class="ace-line ace-line old-record-id-Habzdq06noEnFgxpCNYuisuvsIP"><span style="font-size: 16px;"><br></span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-CNmbdJutFofXxmxaVnAuLnnkscR"><span style="font-size: 16px;">1)父母、配偶或親屬給的生活費:如果您的資金是家人定期給您的(例如學生、全職主婦),請提供近 3 個月家人轉賬給您的銀行賬戶流水帳單(包含本人姓名,賬戶收入、支出和餘額)</span></div><div class="ace-line ace-line old-record-id-Up1wdQmqXon9fcxc5bruvJ8ksQh"><span style="font-size: 16px;">2)存款/積蓄:請提供顯示總額與交易紀錄的銀行儲蓄帳戶對帳單,並補充說明存款/積蓄來源(收入 / 出售資產、家庭資助聲明、轉賬記錄等)</span></div><div class="ace-line ace-line old-record-id-OR5CdPHOeoWnuFxiFfKuASDJsed"><span style="font-size: 16px;">3)繼承遺產:請提供遺囑 / 律師 / 執行人證明文件、相關稅單、顯示繼承資金入帳的銀行對帳單等證明</span></div><div class="ace-line ace-line old-record-id-Xdv0duQ36oftOGxLvxNuaK8hs4e"><span style="font-size: 16px;">4)贈與/捐贈:請提供贈與/捐贈協議或確認函、顯示資金入帳的銀行對帳單等證明</span></div><div class="ace-line ace-line old-record-id-HqhzdGvLuoNTFjxkRfEux1IssJd"><span style="font-size: 16px;">5)貸款:如果是貸款所得,請提供銀行或金融機構的貸款合同 + 放款入賬流水等證明</span></div><div class="ace-line ace-line old-record-id-DmxWd0dTjoykMFxCAULuKUiZsKh"><span style="font-size: 16px;">6)退休金/社會福利:請提供政府/雇主/保險公司出具的帳單(需看到金額和發放頻率),以及近 3 個月轉賬給您的銀行賬戶流水帳單</span></div><div class="ace-line ace-line old-record-id-CuCEda9saoXPxCxYLQouc9vPsBh"><span style="font-size: 16px;">7)專業人士認證:如果您的情況比較特殊,也可以提供由註冊會計師、律師、財務顧問出具的正式確認函,證明您的資金來源合法。</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-DfPVd3piZo8qjBx4KdcuQTjlsvb"><span style="font-size: 16px;">加密貨幣投資者</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-WRX0dX7CYoH2yYxFPy9uWQG9sOe"><span style="font-size: 16px;">如果您的財富收入來自加密貨幣活動(交易、投資、DeFi 等),請提供交易帳單記錄、收益證明,以及近 3 個月的銀行賬戶流水帳單(包含本人姓名,賬戶收入、支出和餘額)</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-WSttdWotUoLfQOxwrd8uw7ggsJh"><span style="font-size: 16px;">自僱人士 / 企業主 / 自由職業</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-RtXTdT3i8o70Osx1OfcuiBVysXb"><span style="font-size: 16px;">如果您的財富收入來自個人生意、諮詢服務、自由職業等經營所得:</span></div><div class="ace-line ace-line old-record-id-HLtedUDwioYYG7xDX6WuqMI6sZf"><span style="font-size: 16px;">1)股利 / 公司分紅:請提供分紅決議書或支付憑證、銀行入賬流水、最近一期相關稅單、最新經審計公司帳戶等證明;</span></div><div class="ace-line ace-line old-record-id-OpgcdVx1OodDpqxkJatuPLQtsne"><span style="font-size: 16px;">2)自由職業:請通過最近一期稅單(顯示營業 / 自僱所得)、最近 3 個月收入入帳的銀行對帳單、</span></div><div class="ace-line ace-line old-record-id-RTM9dGRRModVAcx9Kyjubj5Fstd"><span style="font-size: 16px;">商業登記 / 工作室 / 公司文件等證明。</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-B5ywd4Rr4o6pQtxDSMcuapJcsob"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SVdBdYvkpokpdlxkjzZuPGjRsff"><span style="font-size: 16px;">如存在其他無法提供收入證明的特殊情況,請在提交資料時具體說明。</span></div><div class="ace-line ace-line old-record-id-N0Kkd6d2mounU7x5kqEu4XQNsfc"><span style="font-size: 16px;"><br></span></div><h4 class="heading-4 ace-line old-record-id-YnVWd3BJbo9xn8xngXruWfTosTe"><span style="font-size: 16px;">1.3.3 地址證明</span></h4><div class="ace-line ace-line old-record-id-FLmzdoDlBoDqvLx8jbfupV2vsvc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CC2ddbgjEoczH3xU5ZGuJuSts5d"><span style="font-size: 16px;">請提供 6 個月內開具的住址證明,請確保文件中包含您的姓名和地址。地址證明支持的文件類型:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-VBa0dAt00oALmCxvDoeulj0usBf" data-list="bullet"><div><span style="font-size: 16px;">公共事業帳單:水費、電費、天然氣/瓦斯費、網絡費等包含地址信息的文件</span></div></li><li class="ace-line ace-line old-record-id-TC0TdJkP0okYoZx875OuCNNgsYg" data-list="bullet"><div><span style="font-size: 16px;">金融機構文件:銀行對帳單、信用卡帳單、銀行帳戶餘額證明、證券等包含地址信息的文件</span></div></li><li class="ace-line ace-line old-record-id-X628daoAAoOSWPxCElaudLctskf" data-list="bullet"><div><span style="font-size: 16px;">政府/官方機構出具的居住證明或稅務單據:地價稅單、房屋稅單、戶政事務所居住證明或其他證明</span></div></li><li class="ace-line ace-line old-record-id-SE6Tdytihogn0JxcKOfux6kVsBg" data-list="bullet"><div><span style="font-size: 16px;">其他:電信費(手機費)帳單、電信合約申請書、保險繳費單、汽車任意險</span></div></li></ul><div class="ace-line ace-line old-record-id-E4i6dxaqBorGW4xQVpgun1HVsSd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OnmwdyUmpoaL2FxlvQnuiZvRs61"><span style="font-size: 16px;">如果您沒有名下的帳單(如住在父母/配偶家):請提供家人的地址證明 + 親屬關係證明(如戶口本、結婚證)作為輔助材料。</span></div><div class="ace-line ace-line old-record-id-PSTwdqoiTo5FxyxPtB9uQ1uksfd"><span style="font-size: 16px;"><br></span></div><p style="text-align: center;"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260610095356998oAfbPH8otdNVHb.png" style="max-width: 100%; height: auto; border-radius: 12px; width: 500px;" data-host-from-cloud="true"></p><p><br></p><h4 class="heading-4 ace-line old-record-id-WMq3duBJ5ooOTGxEsqouZc0Rskg"><span style="font-size: 16px;">1.3.4 常見問題 (FAQ)</span></h4><div class="ace-line ace-line old-record-id-UlxAdVZc0o5SyqxuTU7uKUKwsqc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WuZydO4TsoNNnZxLs8hu3P6bsEf"><strong style="font-size: 16px;">Q1: 我只有電子帳單,沒有紙質帳單怎麼辦?</strong> </div><div class="ace-line ace-line old-record-id-ESmBd7i1xofYxRx7a74uE4N5sRT"><span style="font-size: 16px;">A: 您可以提供電子帳單的原件 PDF 或截圖,但截圖必須完整且未經裁剪或馬賽克處理。</span></div><div class="ace-line ace-line old-record-id-W4nqdhc1dog60uxhQg4u20KQsvt"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TwLNdnDlWoZhA4xGE7PuUOM9sXd"><strong style="font-size: 16px;">Q2: 銀行流水不想暴露餘額或無關消費,可以遮擋嗎?</strong> </div><div class="ace-line ace-line old-record-id-FSF7dLYqzogtQNxDpjauVzMEseh"><span style="font-size: 16px;">A: 您的核心信息(戶名、卡號、關鍵收支餘額記錄、日期)不可遮擋。如果是純粹的個人隱私消費(如便利店購物),在不影響整體流水連貫性的前提下可適度處理,但建議儘量提供完整文件以提高過審率。</span></div><div class="ace-line ace-line old-record-id-EpRgdQUKRoKBOBxDPSsu387HsSh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PrJhdXEDmoeUrhxvCR5u6GnNsyh"><strong style="font-size: 16px;">Q3:如果我無法提供相關文件怎麼辦?</strong></div><div class="ace-line ace-line old-record-id-GazJdakOtoSIKHxdVYBut5Fbsp6"><span style="font-size: 16px;">A:為了確保您的帳號可持續正常使用並維持完整功能,請您完成額外的驗證流程,並提交所需資訊以支持帳號驗證,若未能提供必要資料,部分功能或服務可能會受到限制,或在驗證完成前暫時無法使用;若無法提供必要資料,平台可能無法完成合規審查,帳戶功能可能會持續受限,甚至終止業務關係。</span></div><div class="ace-line ace-line old-record-id-Ed9Pd9scYoL19yxF9WTuoP0Ysfg"><span style="font-size: 16px;">當您提交相關資訊後,我們將儘快進行審核;如仍需補充資料,我們會再與您聯繫。</span></div><div class="ace-line ace-line old-record-id-Sr2nd516EoFjTUxYfRyuAe1oslc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Rp3EdrC9LoNTrSxqFYIuk7Q8skd"><strong style="font-size: 16px;">Q4:我對於提供資料和個人資產細節感到不安和擔憂</strong></div><div class="ace-line ace-line old-record-id-VN8fdGAjgo9jTzxcL8PubWlnsdd"><span style="font-size: 16px;">A:我們理解您對於提供薪資單等文件細節的顧慮。您所提交的個人資訊與相關文件,皆會透過嚴格的安全措施進行保護,並僅用於帳號驗證與合規審查之目的,請您放心,您的個人資訊將受到妥善保護。</span></div><div class="ace-line ace-line old-record-id-SlUEdiL9joFFa4xrlbiujm0csch"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JU2Idg1T7oEFQ7xtkzfu7TTHs2f"><span style="font-size: 16px;">如在提交過程中遇到任何問題,歡迎隨時聯繫 MEXC 在線客服協助處理。</span></div><div class="ace-line ace-line old-record-id-EdYmdCcQhoBSqTx4tnNu0gMqsoh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-KIKNdyAOboXfHAxZKIKuVAeksyb"><strong>2. 資料審核與風控分析流程</strong></h2><div class="ace-line ace-line old-record-id-IxA1dBjGPoUKd5xomK1u4DCfseg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RbuZdyujQob01PxH1v5uBq96sL3"><span style="font-size: 16px;">在您提交資料後,我們將對您提供的資料進行審核,審核流程通常分為兩個階段,具體流程會根據帳戶實際情況有所不同。</span></div><div class="ace-line ace-line old-record-id-GgbDdTWoPoQ7JFx2EgRujg2Bsah"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-P8f8dAKRqo056vxEPJQur6nVsjh"><span style="font-size: 16px;">2.1 資料審核階段</span></h3><div class="ace-line ace-line old-record-id-Mzajdh1W4oi94Hxqqc4uwQVOsEe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PpM8d4pO5oBWGrxbBD9u0XTpsld"><span style="font-size: 16px;">審核時間通常為3個工作日左右,實際時間可能視具體情況略有不同,敬請理解與耐心等待。</span></div><div class="ace-line ace-line old-record-id-DFfbdeMVvoUlwoxTarturJZyscb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FsXydQNiEoosuSxYux3u6Pqas4f"><span style="font-size: 16px;">審核結果將通過站內信和帳戶郵箱發送通知,請您留意相關郵件,或前往官網【帳戶風控審核】查看審核進度。</span></div><div class="ace-line ace-line old-record-id-KccRdv5nIoKbgMxF79zucCfXsSg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-BKc1dGcvNol72QxWsZSuAHBQsR6"><span style="font-size: 16px;">2.2 帳戶風控分析階段</span></h3><div class="ace-line ace-line old-record-id-QAKLdbr0mocxpIxnq1CuG0Jzslb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JoaXdHx4AoEqkJxaUluub6GZsRf"><span style="font-size: 16px;">每個帳戶的情況和操作行為各不相同,平台的風控系統將根據多項因素進行動態判斷,以決定是否需要進入風控分析階段。部分帳戶在資料審核通過後,系統將啟動風控分析流程,用於進行更全面的評估。</span></div><div class="ace-line ace-line old-record-id-EnSfdvqUsoPA0hxd6JguVBVGsfb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CkcLd1T6AopjMXxkFc8uQveJsca"><span style="font-size: 16px;">您可在官網【帳戶風控審核】頁面查看預計分析時長,該時長僅供參考,代表當前風控預估結論。</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-RTpLdVbsEogKbxxNdUPud2qushc" data-list="bullet"><div><span style="font-size: 16px;">風控分析過程中,系統可能會要求您補充資料,請留意頁面通知或郵件提示並及時配合提交;</span></div></li><li class="ace-line ace-line old-record-id-VB39disXXoovo0xi6v8usbAks9g" data-list="bullet"><div><span style="font-size: 16px;">在資料審核與風控分析期間,帳戶部分功能將繼續受到限制,相關限制無法手動或提前解除;</span></div></li><li class="ace-line ace-line old-record-id-GEj7dbFmloVPjyxMKJWu0OvHsxy" data-list="bullet"><div><span style="font-size: 16px;">請勿重複提交資料,以免造成系統識別異常,影響整體審核進度;</span></div></li><li class="ace-line ace-line old-record-id-McfRdpexyomXVaxK41NuXpQfsBe" data-list="bullet"><div><span style="font-size: 16px;">在特殊情況下,帳戶風控狀態可能因系統動態判斷而發生變更,請您以帳戶實際狀態為準。</span></div></li></ul><div class="ace-line ace-line old-record-id-WJYcd62k7o3ozsxctYoutHX2sML"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-TXlgdBSFXoOmwYx9tenu476Rspg"><strong>3. 帳戶風控完結與通知</strong></h2><div class="ace-line ace-line old-record-id-CTQZdk0n1oJX37xRwGCuh5K7shf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Fto1dYqVXoTtZOxJmFRuIwXBsog"><span style="font-size: 16px;">當您的帳號風控審核申請完結後,系統將通過站內信及帳戶綁定郵箱發送通知,請您及時查收相關郵件,確認帳戶的實際風控狀態。</span></div><div class="ace-line ace-line old-record-id-AlR2d2q9KoG9nox13R8uv0ZcsLv"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZkOUdfa6FoIGJ7xhE3QupTbOsne"><span style="font-size: 16px;">溫馨提示:</span></div><div class="ace-line ace-line old-record-id-LIFQd6QjuoOxGyxTzPGu6XzesEh"><span style="font-size: 16px;">1)為保障賬戶及資金安全,當您發起提幣申請時,系統可能會根據實際情況要求您完成KYC人臉驗證,請您按照頁面指引操作,以確保交易順利進行。</span></div><div class="ace-line ace-line old-record-id-F6Q0dwR73oDANzxSV1huNdA6sic"><span style="font-size: 16px;">2)如您的賬戶交易功能受到限制,該狀態為本次風控審核結論所確認,相關功能暫不支持解除。</span></div><div class="ace-line ace-line old-record-id-ObY7dMHspoQcEHxaE84uavsss2e"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CPBTdFANjoM7clxjEwCuZofysYg"><span style="font-size: 16px;">如您對風控結果或帳戶功能的使用有任何疑問,歡迎通過官網渠道聯繫 MEXC 在線客服,我們將竭誠為您提供協助。感謝您的理解與支持。</span></div><div class="ace-line ace-line old-record-id-CVc8dSLmAoWJb9xX2kvuLDZjstf"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-E8lNd1rF1oDzHIxE7VauxRqOsSb"><span style="font-size: 16px;">推薦使用:</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-HEcGdgrHPoRECuxFmDnuW00HsEd" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/article/self-service-guide-for-risk-control-removal-information-submission-17827791511329" style="font-size: 16px;">自助提交解除風控資料指南</a></div></li><li class="ace-line ace-line old-record-id-Z3o4dkwTRo938AxKuVyunmyJsYk" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/mexc-user-verification-faq-323897648594387968" data-lark-is-custom="true" style="font-size: 16px;">MEXC 平台用戶驗證機制常見問題解答</a></div></li></ul><div class="ace-line ace-line old-record-id-TfejdguksoRST5xKuO4uhfArsuh"><br></div></div>
MEXC 平台用戶驗證機制常見問題解答
<div data-page-id="NSwOdtE1yoxMzkxR34tutXNpsVg" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-LNA7driUmo8NGIxNzacuGpRbsJf"><span style="font-size: 16px;">為保障平台交易環境的公平、安全與穩定,有效防範異常行為對用戶及市場的潛在影響,MEXC 建立並持續優化<strong>用戶驗證(User Verification)</strong>,在部分操作執行前對相關行為進行風險評估與管理。</span></div><div class="ace-line ace-line old-record-id-TEAXdyg1OoaxR2xuZEQuriKjsEg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Q8upd07qGo3NZbxtDUTun4C6sog"><span style="font-size: 16px;">本文將為您詳細解答關於用戶驗證機制的常見問題,幫助您更好地了解該機制的運作方式及其對您的保護作用。</span></div><div class="ace-line ace-line old-record-id-doxusxQOCiKCdifuYM7q0JBxOih"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxus02HJfY2t46XuOZtWZeIgIb"><strong>1. 什麼是用戶驗證?</strong></h2><div class="ace-line ace-line old-record-id-doxusMvAfMV2Dz33i1PmQU9u50d"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NPa3dqwHvooY0jxqWSWuLpx1sGh"><span style="font-size: 16px;">用戶驗證是指用戶在進行交易、下單、資金操作或參與活動之前,平台對操作行為進行多維度風險評估。如果系統識別到可能存在異常或高風險行為,會採取相應的驗證保護措施,降低潛在風險對平台和用戶的影響。這一機制並非針對特定用戶或單次操作,而是對所有不符合正常使用習慣的行為進行統一識別和管理。</span></div><div class="ace-line ace-line old-record-id-P1jedufYxo5rHYxJhhhuER4NsEf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QCSmd1Bymo0fY2xJwgBuNZZGs1b"><span style="font-size: 16px;">目前,MEXC 平台每日處理約 600 萬筆操作,其中約 2.2% 會涉及用戶風險評估。用戶驗證機制確保在高頻交易等風險場景中為您提供及時保護。</span></div><div class="ace-line ace-line old-record-id-doxusELKVe7bqqwvx6GI7OuP0Nh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusA8oTVigfZTuhwCLQDMlWbX"><strong>2. 用戶驗證觸發場景</strong></h2><div class="ace-line ace-line old-record-id-Mp34dj8mto8T18x0VBduKe8usOf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusxkch5FOQtURC7vZEJxc6Gd"><span style="font-size: 16px;">在某些操作場景下,系統會啟動用戶驗證環節,以確認操作的真實性與合規性,保障您的帳戶與資產安全。該機制主要關注以下情形:</span></div><div><table class="ace-table" data-ace-table-col-widths="230;424" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="230"><col width="424"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxusbglAPXWUetK8NaExDywXeh"><strong style="font-size: 16px;">場景類型</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxusW7zO74YUZR0zInDCQ06tqd"><strong style="font-size: 16px;">説明</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxusNNaVWq9ZJIJcjBCIxwNBNh"><strong style="font-size: 16px;">帳戶安全與合規風險</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-doxuslLoE2XAS6prLrfNAACWvge"><span style="font-size: 16px;">帳戶登入或使用環境存在異常</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxusovgJQQLsQQqZiCIOMvYyAR"><strong style="font-size: 16px;">團伙化或自動化操作</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-doxus6s20qeIdwvi9ZpS2TOntoe"><span style="font-size: 16px;">多帳戶協同或程式化操作,可能影響市場公平性</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxus3gIgrIkxbaTiO8FeYZzGEd"><strong style="font-size: 16px;">規則規避與濫用行為</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-doxusZLXnFOwlfrCoxcqU4Sk3Kb"><span style="font-size: 16px;">嘗試繞過規則或利用漏洞獲取不正當利益</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxusqis6iSvUYZAjPhsutt85fg"><strong style="font-size: 16px;">異常交易行為</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-doxusYS29inZBW1eCpGBPZ2xwAM"><span style="font-size: 16px;">交易模式明顯偏離正常習慣</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-doxusxlIISUPGHP7AdJhhes8gAf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusX1eyl4jQfKX4vYTRx25fPc"><span style="font-size: 16px;">根據過去一年資料統計,MEXC 平台共識別千餘起團伙行為案例,有效保障了交易環境的公平公正。</span></div><div class="ace-line ace-line old-record-id-doxusa9oAxkkomCGrSbVcMg6dDc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusb5vBwWzr9RH92uhef0DVEV"><strong>3. 平台可能採取哪些用戶驗證措施?</strong></h2><div class="ace-line ace-line old-record-id-doxuseuQ7huKV3ZAtZs9wNgpSlg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusFc2RnBuFtpVZ8SogSGbLNg"><span style="font-size: 16px;">當系統識別到潛在風險後,平台會根據風險程度採取相應的保護措施,常見措施包括但不限於:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-H2fYdSZrkoUT98xvOSnuGbaDsdg" data-list="bullet"><div><span style="font-size: 16px;">對部分功能或操作進行<strong>臨時限制</strong></span></div></li><li class="ace-line ace-line old-record-id-ZBy5dJLssoy7tKxy5Ogu1JaUsvb" data-list="bullet"><div><span style="font-size: 16px;">對相關操作進行<strong>延遲、校驗或風險提示</strong></span></div></li><li class="ace-line ace-line old-record-id-UXm7dTWoxoEfsgxmQi6u8nEisoj" data-list="bullet"><div><span style="font-size: 16px;">要求用戶進一步<strong>完善安全或身分認證</strong></span></div></li><li class="ace-line ace-line old-record-id-EcEWdRRwwowfPtxtkPjuz8Eysdb" data-list="bullet"><div><span style="font-size: 16px;">對高風險行為進行<strong>進一步審核</strong></span></div></li></ul><div class="ace-line ace-line old-record-id-doxusPelQN6ysW1Le5zDvk5VKyc"><span style="font-size: 16px;">上述措施通常為臨時性保護,系統會根據風險狀態動態調整。當風險解除或您完成相應驗證後,限制將自動取消。</span></div><div class="ace-line ace-line old-record-id-doxuszPACVENKL9mqkr7ZPwymxb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxus0JX04Fgubxtl4BYF7Njcpc"><span style="font-size: 16px;">根據 MEXC 平台數據統計,驗證措施啟用後整體風險水平可降低約 75%,措施平均解除時長控制在 1.5 小時內,儘可能減少對用戶正常使用的影響。</span></div><div class="ace-line ace-line old-record-id-doxusrSawsHjuz7zVdsyjsWKv9c"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxus8Wm3HF8hgxvw8vawkxVvkh"><strong>4. 用戶驗證是否會影響正常用戶?</strong></h2><div class="ace-line ace-line old-record-id-doxusBuPaC2ifcp0lG2nGIIVUva"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BrWfd6qtqonxMcx3Vn5uw3tdsYd"><span style="font-size: 16px;">平台用戶驗證機制在設計時,已充分考慮對正常用戶的影響,絕大多數正常使用平台服務的用戶不會受到影響。</span></div><div class="ace-line ace-line old-record-id-JD1WdnHA1ozd0fx02Z0ujiBWs93"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UHMKdWfTmoj2jTxTadRu9Cznsuc"><span style="font-size: 16px;">如果您因系統識別到異常特徵而觸發驗證,通常並不代表您存在違規行為,而是平台出於安全保護目的採取的預防性措施。若您在操作中遇到驗證提示,請按指引完成。</span></div><div class="ace-line ace-line old-record-id-XLCDdwO8OoxXApxpy1NuenYUsFf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EUe0dgGGtoXfSkx6nfgujIiGsoc"><span style="font-size: 16px;">資料顯示過去一年,正常用戶受影響的比例僅為 0.3%。MEXC 將持續優化驗證演算法,儘可能降低對正常用戶的誤判,保障用戶使用體驗。</span></div><div class="ace-line ace-line old-record-id-doxusDnK6fgXHHT46p7vpxTCeAc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusFdN9kXs4NEfGDiU7Zuj5sb"><strong>5. 為什麼平台不會披露具體驗證規則?</strong></h2><div class="ace-line ace-line old-record-id-doxusO3fexFfJOVfemXMcOnmAgH"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BXMMdtGuFoviFdxdYSPuga0nsHW"><span style="font-size: 16px;">為防止不法分子利用公開資訊規避驗證機制,平台不會披露具體的驗證規則、閾值或演算法邏輯。</span></div><div class="ace-line ace-line old-record-id-GXC1dvwQEoz2LTxAPovu7Qbrsbh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XuTsdsE9boPXJox11qMuOlWxsWe"><span style="font-size: 16px;">但請您放心,MEXC 平台始終遵循公平、審慎、持續優化的原則,定期對驗證機制進行評估與調整,在保障平台安全的同時,充分保障用戶的合法權益。</span></div><div class="ace-line ace-line old-record-id-doxuskH8VqPgm0oPbLEVEfbn0Kh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusDzWiYYtyXMfSMjoZHTL3Kc"><strong>6. 用戶可以如何降低觸發驗證的機率?</strong></h2><div class="ace-line ace-line old-record-id-doxusGrcNdUna3e3f2ccbjLFPHU"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusxQKjsHst3fyf13xnnP6MJf"><span style="font-size: 16px;">為減少不必要的驗證觸發,建議您:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxus1lThi86SlEtiXVpWZmbbhh" data-list="bullet"><div><span style="font-size: 16px;"><strong>完善帳戶資訊:</strong>使用本人真實資訊完成身分認證</span></div></li><li class="ace-line ace-line old-record-id-SXvudWQIZopQlYxD1O1uyGW4szc" data-list="bullet"><div><span style="font-size: 16px;"><strong>保持環境穩定:</strong>避免頻繁切換裝置、網路或在陌生環境登入</span></div></li><li class="ace-line ace-line old-record-id-FHJ1dyaiaoikpZxwt0tuXEINsDb" data-list="bullet"><div><span style="font-size: 16px;"><strong>遵守平台規則:</strong>了解並遵守平台各項使用規則與活動規則</span></div></li><li class="ace-line ace-line old-record-id-UQzrdvrgmo5gqZxq6nBu3IPvsfh" data-list="bullet"><div><span style="font-size: 16px;"><strong>正常交易操作:</strong>根據自身情況進行合理的交易操作</span></div></li></ul><div class="ace-line ace-line old-record-id-doxuszDl8W7igeEu2A8gZ2VYJ9f"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxuspVwoKvEIbCsS35fTwUpHHf"><strong>7. 如果對驗證措施有疑問該如何處理?</strong></h2><div class="ace-line ace-line old-record-id-doxusJBU2Zut0CfAw7dWmYlvIzC"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusfVBsEBbI3nNqHAww0jWaSp"><span style="font-size: 16px;">如果您在使用過程中觸發了驗證措施,並對相關情況有疑問,可透過以下方式聯絡我們:</span></div><div class="ace-line ace-line old-record-id-doxusXjadOrvxby24vd2hAR3Uuf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusBkrIDqATKqj46i0HIVWQ4h"><span style="font-size: 16px;"><strong>1)自助驗證:</strong>前往<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support">幫助中心</a>進行自助驗證。</span></div><div class="ace-line ace-line old-record-id-doxuseVyn9EMjyiEep0egLpKeIh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-doxusIn3vm9TQhoKRY7oeWB5Ko7"><span style="font-size: 16px;"> *BTN-<strong>用户驗證入口</strong>&BTNURL=https://www.mexc.com/zh-TW/support/rc-security-verification *</span></div><div class="ace-line ace-line old-record-id-doxusBLFFTKBvoy2Gpb3CrbSNXd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxus8kcYVjeX8v1ALqVXaoQAVb"><span style="font-size: 16px;"><strong>2)線上客服:</strong>登入平台後點選客服圖示。</span></div><div class="ace-line ace-line old-record-id-doxusiLm7WwLhcg4sQfgsGq8dog"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusIgWa6vV9bUcHlSpdbo8WKd"><span style="font-size: 16px;">平台將根據具體情況進行核查,並在確保安全合規的前提下為您提供必要協助。</span></div><div class="ace-line ace-line old-record-id-doxusQwGINHQ2gHqPoAhC9Bse4g"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" 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data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/AMHcbaSDLoygucxrO26uwbv7scg/?mount_node_token=doxusctzUS8WXfnLa2GOHPDRpUc&mount_point=docx_image" data-width="2936" data-height="1282" data-lark-image-uri="drivetoken://AMHcbaSDLoygucxrO26uwbv7scg" data-lark-image-width="2936" data-lark-image-height="1282" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxusJnEgG7qAWm9IYlZyDphCWe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxuseNzMpNdU1DcE3TaOznlxWP"><strong>8. 用戶驗證如何保護正常用戶?</strong></h2><div class="ace-line ace-line old-record-id-doxusGWW2YNmPkkRyhJUMnhSI9d"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxuswAdgEdwE8cT8LTFY0ToUdc"><span style="font-size: 16px;">為幫助您更直觀地了解用戶驗證機制的保護作用,以下透過兩個典型案例進行說明:</span></div><div class="ace-line ace-line old-record-id-doxusxgKNVJURDsn4JsuuZxWIyf"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusmt1mjJKKNv7aB8EXXmNHHc"><span style="font-size: 16px;">案例一:防範「拉砸盤」操縱行為對正常用戶的損害</span></h3><div class="ace-line ace-line old-record-id-doxus72PfgdAfpz7ztDOTTtSy9d"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-B42AdpNPNosuWAxHJPluWArusPf"><span style="font-size: 16px;">「拉砸盤」是指少數大戶透過虛假掛單製造交易活躍的假象,誘導正常用戶跟風買入後迅速撤單並反向操作,導致價格劇烈波動。</span></div><div class="ace-line ace-line old-record-id-LD5vduztboldhExJsXquO5BOs8b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WsQpdwFVVo9182x7Rpsud8XJsIc"><span style="font-size: 16px;"><strong>用戶驗證的保護作用:</strong>平台透過即時驗證模型進行監控,一旦發現異常掛單行為,可迅速限制風險帳戶的操作許可權。這能有效避免您因“假行情”而在高位買入被套牢,或因恐慌拋售遭受資產損失,維護市場的公平性和真實流動性。</span></div><div class="ace-line ace-line old-record-id-doxusCXhVrxouiJsrTiiLpuVKoe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxus3EyKemmhekbeBwPMJX9yTd"><span style="font-size: 16px;">案例二:防範「指令碼刷獎池」 行為對正常用戶的不公 </span></h3><div class="ace-line ace-line old-record-id-doxus0zxWBisrmvG5vPgEJ91nEc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AxZsdgFVHoyFGXxQJO0u1YeQskh"><span style="font-size: 16px;">MEXC 經常舉辦交易大賽、新幣上線等活動,並設定獎池激勵真實參與的用戶。然而部分不法分子會透過程式化指令碼刷取交易量或排名,侵佔本應屬於正常用戶的活動獎勵。</span></div><div class="ace-line ace-line old-record-id-Z7mKd3mr8oSYqQxWOB7uUluHsgg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Jxzbd8CLbo1sIVx0l2dug81Zshh"><span style="font-size: 16px;"><strong>用戶驗證的保護作用:</strong>平台透過分析用戶行為特徵識別非真人操作,對交易異常帳戶進行驗證或限制參賽資格,確保活動獎勵能真正發放給進行真實交易的用戶,維護正常用戶的參與熱情和活動體驗。</span></div><div class="ace-line ace-line old-record-id-doxusXpYFESAiBLKfWyVd0pVM50"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusmc3mV1FyN8S89KwMNHBTkf"><span style="font-size: 16px;">推薦閱讀:</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxusLBUftL7kKIEvChombO9tMe" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/article/account-risk-review-guide-17827791523856" style="font-size: 16px;">帳戶風控審核指南</a></div></li></ul><div class="ace-line ace-line old-record-id-doxuslyuT2NZ8RoS1FbmLk0dqTf"><span style="font-size: 16px;"><br></span></div></div>
自助【提交解除風控資料】指南
<p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><strong style="font-weight:normal" id="docs-internal-guid-ca5d43cc-7fff-6c89-0c97-20b1dcdfcf9e"><span style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">為了提升MEXCers的使用體驗,MEXC上線了【提交解除風控資料】功能。如您的MEXC帳號提示風控狀態,可透過【提交解除風控資料】自助上傳相關資料,以便更快速地解除帳號風控。</span></strong></p><p><strong style="font-weight:normal" id="docs-internal-guid-ca5d43cc-7fff-6c89-0c97-20b1dcdfcf9e"><br /></strong></p><h2 style="line-height:1.38;margin-top:18pt;margin-bottom:4pt"><strong style="font-weight:normal" id="docs-internal-guid-ca5d43cc-7fff-6c89-0c97-20b1dcdfcf9e"><span style="font-size:17pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">一、哪些情況可以自助提交解除風控資料</span></strong></h2><p><strong style="font-weight:normal" id="docs-internal-guid-ca5d43cc-7fff-6c89-0c97-20b1dcdfcf9e"><br /></strong></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><strong style="font-weight:normal" id="docs-internal-guid-ca5d43cc-7fff-6c89-0c97-20b1dcdfcf9e"><span style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">1.如您在帳戶使用過程中提示被風控。</span></strong></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><strong style="font-weight:normal" id="docs-internal-guid-ca5d43cc-7fff-6c89-0c97-20b1dcdfcf9e"><span style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">2.您的帳戶功能被限制使用。</span></strong></p><p><strong style="font-weight:normal" id="docs-internal-guid-ca5d43cc-7fff-6c89-0c97-20b1dcdfcf9e"><br /></strong></p><h2 style="line-height:1.38;margin-top:18pt;margin-bottom:4pt"><strong style="font-weight:normal" id="docs-internal-guid-ca5d43cc-7fff-6c89-0c97-20b1dcdfcf9e"><span style="font-size:17pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">二、如何填寫找回申請</span></strong></h2><p><strong style="font-weight:normal" id="docs-internal-guid-ca5d43cc-7fff-6c89-0c97-20b1dcdfcf9e"><br /></strong></p><p></p><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><strong style="font-weight:normal" id="docs-internal-guid-ca5d43cc-7fff-6c89-0c97-20b1dcdfcf9e"><span style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">1. 登入MEXC帳戶,進入【幫助中心】頁面。</span></strong></p><p><strong style="font-weight:normal" id="docs-internal-guid-ca5d43cc-7fff-6c89-0c97-20b1dcdfcf9e"><br /></strong></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><strong style="font-weight:normal" id="docs-internal-guid-ca5d43cc-7fff-6c89-0c97-20b1dcdfcf9e"><img src="https://lh7-us.googleusercontent.com/_Hu_etVXkLjIP4w-AzVN1nqUOXZzhyV1E0GZuoP1nCGGEivhyVz4oszNjzdBifBpdQNEUrjTpEDeTCO212qI5sA0IYQPHsDtWhQ_g191aD9goo-eOvQHnhhqqgijj1Ol8yEytVtVHl0efbHL8fcflt8" width="602" style="margin-left:0px;margin-top:0px" /></strong></p><p><strong style="font-weight:normal" id="docs-internal-guid-ca5d43cc-7fff-6c89-0c97-20b1dcdfcf9e"><br /></strong></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><strong style="font-weight:normal" id="docs-internal-guid-ca5d43cc-7fff-6c89-0c97-20b1dcdfcf9e"><span style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">2.點選【提交解除風控資料】,進入申請頁。</span></strong></p><p><strong style="font-weight:normal" id="docs-internal-guid-ca5d43cc-7fff-6c89-0c97-20b1dcdfcf9e"><br /><p style="line-height:1.38;text-align:center;margin-top:0pt;margin-bottom:0pt"><img src="https://lh7-us.googleusercontent.com/gSKG7WiCCPuJa0cxn6CDf8aFA9zakRYHfWchLcW89ELsIr1JHLUrmlQ3ucuhzycQDDYflDsaKU9972xe-3A4n-AsH0bP7UxodSNFZPf4A2mvKaLj5tA5dp_GNggFh9aOfiRVx9ur9wzcRIQCqNOrsx8" width="602" style="margin-left:0px;margin-top:0px" /></p><br /><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">3.點選【申請】,進入資料提交頁面。</span></p><br /><p style="line-height:1.38;text-align:center;margin-top:0pt;margin-bottom:0pt"><img src="https://lh7-us.googleusercontent.com/IUlzFaUBtzl9QFnmEFdQs_Maysgyzr_US_Z3OZ2jp0oZi7YXDr2L6SdAMd0EIwo0_V2L6hYaJMOVMNTeZB99835e5llluLqV7r7i6hutUPdsKdxm8Q6b-606lgSa8tinwKY7UBIX3e1A8R1zPVYl-lk" width="602" style="margin-left:0px;margin-top:0px" /></p><br /><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">4.依頁面提示要求進行資訊填寫及資料上傳。</span></p><br /><p style="line-height:1.38;text-align:center;margin-top:0pt;margin-bottom:0pt"><img src="https://lh7-us.googleusercontent.com/rC6HLhUYHavj42vOSk0J5waVrSNrVnWByO1-yKZzAUQCekbqS3KzJ8-NAc0KrSoGvT4upJ1qAHK5-s1viQg4uO78_PilQZtzF4gcn_y9F_y1t0DCusE_M3Pwwtn4C-Gr2hYc3PXvcp6SkJYT2DYC0zQ" width="602" style="margin-left:0px;margin-top:0px" /></p><br /><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">5.點選【提交紀錄】可以查看目前提交資料審核進度或歷史申請結果。</span></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"> a.若申請審核通過,MEXC將會在申請狀態中進行相應的說明並進行郵件通知。</span></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"> b.若申請審核不通過,MEXC將會在申請狀態中進行相應的說明並進行郵件通知,您可以透過郵件連結跳轉或</span><a href="https://www.mexc.co/zh-TW/support/apply-risk-control" style="text-decoration:none" rel="nofollow"><span style="font-size:11pt;font-family:'arial' , sans-serif;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline">幫助中心</span></a><span style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">重新提交。</span></p><br /><p style="line-height:1.38;text-align:center;margin-top:0pt;margin-bottom:0pt"><img src="https://lh7-us.googleusercontent.com/J-fJ5g2a8qmCH0hl6sjwnKRkEhigH_gZaKEHVxUUp7SjOuCtlwbD_1n-twy78dKfXGpkpHFGrThoAFqo92N-FeX1ZjAmSsojztf9ni8WENWKbwZwVELOaUanK0irRhIB-QkkrfTrWTecRV8WkQW1D3E" width="602" style="margin-left:0px;margin-top:0px" /></p><br /><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">6.如審核結果為不通過,請您仔細閱讀不通過的原因並重新提交。</span></p><br /><p style="line-height:1.38;text-align:center;margin-top:0pt;margin-bottom:0pt"><img src="https://lh7-us.googleusercontent.com/9vuOgL-lVZ-c4q4WRRXtFxeYDGIufh6_DYdwEphHbs0Afm-CaljsEXbMIryKyue0pR-X_MuWT6cnlyGo4l0CSqYuzzqNVDZEb9sbBIzdWyTUBWZ9MWJW3R7B-0MKpvrPx6_m_yz_NrsMxOSmfWOnWUc" width="602" style="margin-left:0px;margin-top:0px" /></p><br /><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">注意事項:</span></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">1.提交資料後,人工審核預計會在1-3個工作天內完成審核,您的申請結果會收到郵件通知,請您在提交後留意查看郵箱。同時,您也可以透過提交記錄來查看審核結果。</span></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">2.特殊情況下,風控狀態可能會發生變化,請您以帳戶的實際風控狀態為準,如您有任何疑問,請隨時聯繫MEXC線上客服進行諮詢。</span></p><br /><br /></strong></p><p></p><p></p><p><br /></p><p><br /></p><p><br /></p><p><br /></p><p>MEXC</p><p>2023年11月1日</p>