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MEXC KYC（身分認證）常見問題解答

2026-06-02 15:38:20

<div data-page-id="ZhNxdyKRYooBrix89CPuXVs2sxf" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-GmCRd2rekoQmCyxeDZ1uZ5sWsdp"><strong>1. 如何查看 KYC（身分認證）認證狀態</strong></h2><div class="ace-line ace-line old-record-id-IwNjd3ttCo779Sx4sRLuPKgPsZc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EqyjdHwgGohSiGxCUbGuoWqNsud"><span style="font-size: 16px;">您可以透過以下方式查看當前的 KYC（身分認證）認證資訊：</span></div><div class="ace-line ace-line old-record-id-G7HbdsNCGosTj7xvw1Mu9ugRsmb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HJ7jdw8Wno4SECxgbt3uCAfLswo"><span style="font-size: 16px;"><strong>Web 端</strong>：登入 MEXC <a data-lark-is-custom="true" href="https://www.mexc.com">官網</a>後，點擊【人像圖標】下拉菜單中的【<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">身份認證</a>】，即可查看您的認證狀態和詳細資訊。</span></div><div class="ace-line ace-line old-record-id-EzhQdbx36oHJaXxh0PJuK3WDsMh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JM9jd26DwoEw5xxFT6duI0v2sjc"><span style="font-size: 16px;"><strong>App 端</strong>：打開 MEXC App，點擊首頁【人像圖標】進入個人中心。如果您已經完成 KYC（身分認證）認證，頁面則顯示【已認證】。如果您還未完成 KYC（身分認證），點擊【完成身份認證】進入 KYC（身分認證）頁面，進行身份認證。</span></div><div class="ace-line ace-line old-record-id-MrJrdBRHUoIABqxX6VhuHZjosrf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-N7I0dC1nHoGd67xWduyu3UyIskh"><span style="font-size: 16px;">*BTN-<strong>查看身份認證</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">https://www.mexc.com/user/id-auth</a>*</span></div><div class="ace-line ace-line old-record-id-PgLsdbHUJoYECMxnsJ2uGteOsed"><span style="font-size: 16px;"><br></span></div><p><video controls="" playsinline="" preload="metadata" src="https://customer-article.mocortech.com/publicVideo/F20260602153801991qgGVo8Xost8D4O.mp4" style="max-width:100%;height:auto;float:none"></video></p><p><br></p><h2 class="heading-2 ace-line old-record-id-LkuMdmt8gohLs2xK7k8uTp4tsDS"><strong>2. 初級認證與高級認證有什麼區別</strong></h2><div class="ace-line ace-line old-record-id-FdBUdLAHSojNV0xOZKxuyYwxsld"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QwnsdcpthoZlVVxDhVguD5OJsib"><span style="font-size: 16px;">MEXC 提供兩個級別的 KYC（身分認證）認證，滿足不同用戶的需求。</span></div><div><table class="ace-table" data-ace-table-col-widths="181;215;215" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="181"><col width="215"><col width="215"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-XnM9dYKePo9m88xNnCJurn83sPe"><strong style="font-size: 16px;">認證等級</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-RlJHd6tELonQV4xnSN3uHY04suh"><strong style="font-size: 16px;">初級認證</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-HJJZdn028oC3d6xnCh5uNOPasEg"><strong style="font-size: 16px;">高級認證</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-HM6Bdwzl8oCGy5x8mm3uuINBsPc"><strong style="font-size: 16px;">加密貨幣充值</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-V7kVdQYlroP5V8xjAtdungtFsIb"><span style="font-size: 16px;">無限額</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-AgsvdyJVDoPG2DxLdBbulTPtsHc"><span style="font-size: 16px;">無限額</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Aw9idj7t2oObOfxyYPquQj1ksXA"><strong style="font-size: 16px;">加密貨幣提現</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-GjrzdlN5BowK28xPnwyuWSHQsUb"><span style="font-size: 16px;">80 BTC/每日</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Do2sdNTqBo8FPBxnv11uvS6ssTc"><span style="font-size: 16px;">200 BTC/每日</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Oa8KdvUbSohzzUxrjncu4S0Rsgc"><strong style="font-size: 16px;">法幣交易</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-WaKJd48qTo0yOHxypZZuCl0JsPh"><span style="font-size: 16px;">P2P✅</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-WsyidWaH3oQzk8xGoc2u7oVNs3c"><span style="font-size: 16px;">20,000 USD/每日</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-EMPcd7qpLoqSAxx0ldoup1yxsJe"><strong style="font-size: 16px;">現貨/合約交易</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-TLrFd71xNoTgVwxH3IsuHhkbs1e"><span style="font-size: 16px;">✅</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-IDwTd3oAwo2FuYxrM40uGlxTsVh"><span style="font-size: 16px;">✅</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-UmgndGsIGoB3gqxHXriuupjbsac"><strong style="font-size: 16px;">平台活動</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Vq4mdEPtso9hQpxdZQjuARO9sEg"><span style="font-size: 16px;">✅</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-PtvGdwiw4oD80exfCLsu2gqjs4g"><span style="font-size: 16px;">✅</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-SXHTdDrDyo78UJxYpi6uL5MLsTb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-JNsfd6PTWoANDfxtOacugLtUsfd"><strong>3. KYC（身分認證）審核需要多長時間</strong></h2><div class="ace-line ace-line old-record-id-EvD4dfCXfoUtshxVcWzuVJjVsec"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BamBd669loberqxPHv4uC5DhsGb"><span style="font-size: 16px;">在通常情況下，KYC（身分認證）審核可在 15 分鐘內完成。但根據提交資訊的複雜程度以及當前的審核量，部分申請可能需要 8 至 24 小時才能處理完成。</span></div><div class="ace-line ace-line old-record-id-Uf5ndpYdpoA62pxw0Oju4FOGsrb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Xo5Rd2hfOozQwzxGaLuuwFy7sId"><strong>4. 提示「KYC（身分認證）認證次數超過上限」怎麼辦</strong></h2><div class="ace-line ace-line old-record-id-GSSOdyk0rojGR6xAA5cuZ06usog"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Y1wTdV8TqocJfQxKNhPuypqQsYg"><span style="font-size: 16px;">爲防止濫用，MEXC 對每日的認證申請次數設有限制。每個帳號每天最多可申請初級 KYC（身分認證）認證和高級 KYC（身分認證）認證各 3 次。如果您收到超過當日上限的提示，請在 24 小時後再次嘗試提交申請。</span></div><div class="ace-line ace-line old-record-id-ZCDVdZ0OpoNNxqxqy2wuAP9Fs2Z"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-KPQBdYpBQonH9KxBuyHuJjDcsgf"><strong>5. 提示「您已在另一個帳戶中完成 KYC（身分認證）驗證」怎麼辦</strong></h2><div class="ace-line ace-line old-record-id-S5L6duO7voNZNoxELKxuA46eszh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EUWudJdJjoLs3Jx4B8ruoG3zswd"><span style="font-size: 16px;">出現此提示說明您的身份資訊已經在其他 MEXC 帳號上完成了認證。根據 MEXC 規定，每個用戶可以認證兩個 MEXC 帳號。</span></div><div class="ace-line ace-line old-record-id-G46vdP5DVo6m51xopOWu4pY1s1g"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-J9IYdY0rNoxBuvxWfWDuEDhJsoc"><strong>6. KYC（身分認證）資訊錯誤或需要更新怎麼辦</strong></h2><div class="ace-line ace-line old-record-id-Gw0fdkOZhopU9Ax9HA2u8RdFs1b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MljEdUkS0osXGQxfCCvumcpHsSc"><span style="font-size: 16px;">如果您處於初級認證階段且發現資訊有誤，建議直接進行<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">高級認證</a>。在提交高級認證資料時，您可以上傳正確的身份證件資訊，系統將以高級認證的資訊爲準。</span></div><div class="ace-line ace-line old-record-id-F9Rldf5ezoiobGx2A9uuBH0Qs2d"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NSG0dEXcpoqgFDxrPNNuSJDOsmc"><span style="font-size: 16px;">如果您已完成高級認證但需要更正或更新資訊，可以透過平台<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth/reset-kyc">自助提交更新 KYC（身分認證）申請</a>。請根據實際情況選擇更新原因，如證件過期、資訊變更等，按照頁面指引完成提交流程。平台審核透過後將爲您更新認證資訊。</span></div><div class="ace-line ace-line old-record-id-L6rDdeR59oCyrPxL2JEuHrIOsBf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-WUMvdgZDropWKGxy0mrud09YsZg"><span style="font-size: 16px;">*BTN-<strong>身份認證更新</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth/reset-kyc">https://www.mexc.com/user/id-auth/reset-KYC（身分認證）</a>*</span></div><div class="ace-line ace-line old-record-id-AWe8dzT57oX1N7x3OlOugjbJs7f"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-IwdPdyFrOoBjSAxCUNPuaILksVc"><strong>7. 個人 KYC（身分認證）（初級/高級）能否轉爲機構 KYC（身分認證）</strong></h2><div class="ace-line ace-line old-record-id-EJR6d2UBsoIDocxH25buLyMPsjg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MmCtdMGmNoLtJGx9vyNudOgCsRb"><span style="font-size: 16px;">MEXC 目前不支持在同一帳號上將個人 KYC（身分認證）轉換爲機構 KYC（身分認證），或機構 KYC（身分認證）轉爲個人 KYC（身分認證）。</span></div><div class="ace-line ace-line old-record-id-In4ZdVeCuoWGL2xyLNXuPPSFsDd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-D50Jd4YuDoNIH5xrJRQubFJrszB"><span style="font-size: 16px;">如果您需要進行<a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">機構認證</a>，建議使用新的帳號完成機構 KYC（身分認證）申請。請注意，每個公司註冊編號僅支持爲一個 MEXC 帳號完成機構 KYC（身分認證）認證。 </span></div><div class="ace-line ace-line old-record-id-WUOvdY3JeoJPBaxkooouic6Ls9b"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-RwJvdLyvYoZjRsxbXbpuYvhQsDd"><span style="font-size: 16px;">*BTN-<strong>前往機構認證</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">https://www.mexc.com/user/institution-auth</a>*</span></div><div class="ace-line ace-line old-record-id-BFWgdAn9moX5SsxERxJuInwdsBg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-TbLCdaH9ioQ9QwxmQ5uuOCndsHf"><strong>8. 未完成 KYC（身分認證）能否進行交易</strong></h2><div class="ace-line ace-line old-record-id-DvUtd4JPcoFLm3xfesouLRelsbf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZoLNdbaSioheNBxGgWguIUwjsdf"><span style="font-size: 16px;">爲滿足您所在地區合規要求，未完成身份認證會影響您對部分服務（如充值、提現、交易）的使用。具體受影響的服務，請您以頁面提示爲準。</span></div><div class="ace-line ace-line old-record-id-QMOydHr65ok5YXxo2ENufq4Esce"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Xe3mdOCOQoDVsvxJ6BRu8xM5sjb"><span style="font-size: 16px;">請您立即完成身份認證，解鎖更多權限，享受更安全、完整的交易服務。</span></div><div class="ace-line ace-line old-record-id-K2A7dUW0soLtxaxsitguVxrOsuf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-LWKYdUq0Foo5Xwx7bfWuiBb1shh"><strong>9. 收到「資金受限，無法入帳，需要完成實名認證後才可入帳」彈窗</strong></h2><div class="ace-line ace-line old-record-id-O1n3dC2B4oDy6hxcibZu4TQVsBd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BcusdxwJroM4wjxGe2ouclCWsDb"><span style="font-size: 16px;">如果您收到「資金受限，無法入帳，需要完成實名認證後才可入帳」的彈窗，說明您的還未完成 KYC（身分認證）認證，此時請儘快完成 KYC（身分認證）認證以恢復正常使用。</span></div><div class="ace-line ace-line old-record-id-IEHtd3hs9oqejNxZGbMuYxsTsrc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JOxYdgRo0o3UBox7mmaubU4ysHc"><span style="font-size: 16px;">若您無法完成實名認證，可以前往【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW//assets/rollback-registration">退回登記</a>】頁面，按照要求填寫資訊申請退回您的受限資金。</span></div><div class="ace-line ace-line old-record-id-H9KQdeOjHoozUwxNcIouPdX6sfe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-CNNDdJ4ado1N0LxIZ1surhVDsCe"><strong>10. 收到「您尚未完成實名認證，需完成實名認證才可繼續進行提幣」的彈窗</strong></h2><div class="ace-line ace-line old-record-id-LlkxdlwtBoylyaxiwAdu6xHhs8b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RZ4bd9g5loUAmAxNbHIuLnhVsKc"><span style="font-size: 16px;">如果您收到「您尚未完成實名認證，需完成實名認證才可繼續進行提幣」的彈窗，說明您的還未完成 KYC（身分認證）認證，建議您儘快完成 KYC（身分認證）認證，以繼續使用平台功能。</span></div><div class="ace-line ace-line old-record-id-AwBydvdUJoCkFixroN0uazk0sic"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-O1N4dxftUoAYfdxR8sUudV17sZe"><span style="font-size: 16px;">若您無法完成實名認證，建議您可以透過官方網站自助提交【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/apply-clearance">提幣申訴單</a>】，按照要求填寫資訊申請提幣。審核透過後，您的帳號將僅保留提幣和平倉權限，無法繼續使用帳號的其他功能。</span></div><div class="ace-line ace-line old-record-id-WHlWd5sUhob1s4xTtFsuypFGsmg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-X8h0diDbVogIj4xN7PvuQzeOstg"><span style="font-size: 16px;">如您在 KYC（身分認證）認證過程中遇到其他問題，請透過 MEXC 官方客服渠道獲取幫助。</span></div><div class="ace-line ace-line old-record-id-KEIfdpY6zoeipHx3BFRuGdgesKe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-J7r9dUzMcogjinx6W3MumWi2snc"><span style="font-size: 16px;">推薦使用：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-OikbdNZ62o4yjXxzDS6uwhkvshc" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" style="font-size: 16px;">個人身份認證過程中常見問題</a></div></li><li class="ace-line ace-line old-record-id-NUZyd29GMoTKTixloHSuNdDLsub" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-institutional-verification-faq-334314387396278272" data-lark-is-custom="true" style="font-size: 16px;">MEXC 機構認證常見問題</a></div></li><li class="ace-line ace-line old-record-id-JgDudoViToGs2pxXunWuhQhIs0d" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-verify-my-residential-address-on-mexc-265394576205317120" data-lark-is-custom="true" style="font-size: 16px;">如何在 MEXC 驗證我的居住地址</a></div></li></ul><div class="ace-line ace-line old-record-id-JoKMdx7IpoG2asxWdf4uNtG4sph"><span style="font-size: 16px;"><br></span></div></div>

個人身分認證過程中常見問題

2026-04-02 15:39:30

<div><h2 class="heading-2 ace-line old-record-id-CbYQdiJqqoaqQMxRS9Euydads1f"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 為什麼要進行個人身分認證</strong></span></h2><div class="ace-line ace-line old-record-id-VAhHdUYcHoV5Q6x3KmkuTJc4spe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-YMPtdmHFEogiFmxzQoHu5NBUsT3"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">KYC （Know Your Customer) 即身分認證。透過實名認證後，平台可以了解帳戶的實際控制人及交易的實際收益人以加強審查，用於預防腐敗、反洗錢等目的。</span></div><div class="ace-line ace-line old-record-id-E0HvdRlH5oz7ixxbeM9uZVZNsBu"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-TwJ6dtxYiofr0RxXpmtucvc2s9U"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">更多內容歡迎您閱讀《<a href="https://www.mexc.com/zh-TW/announcements/article/17827791519717">為什麼要進行身分認證</a>》。</span></div><div class="ace-line ace-line old-record-id-Inr1dC2ECoySqLx4ZDuuvhgbsdh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-WEiOdWsKfonEHrxy9L0ukv4msme"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. MEXC 不同認證等級帳號權益</strong></span></h2><div class="ace-line ace-line old-record-id-W02idXDYeo6J0fxlg74uKzzHs6c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="201"><col width="201"><col width="201"><col width="201"></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-GaeHdNVerouv4cx84kjuaoYOsDg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">認證等級</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-IIy0dKIgponcMWx3mgGuEnuZsVg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">初級認證</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-OAeidsUDYoQ23exW2kqu57FbsPc"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">高級認證</strong></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Y9O8dHyXgoNDLNxKJgzuU6bDsfd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">加密貨幣充值</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-FFzrdaSSyoggzsxr4Uwuyij9sVb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">無限額</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Sy4JdqFTaotSnqxWCLEuKcozsJd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">無限額</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Iswkd0zfvogiWyxoEPPu0u6psLS"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">加密貨幣提現</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Z15NdTYV4otaNJx5Y63uDQ0hsdf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">80 BTC/每日</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Ui04dDTI5oIFrTxBnhiuRw5LsR6"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">200 BTC/每日</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-PXsTdRp9EoUoLYxk51MuCaQWs7c"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">法幣交易</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-HCqldlcHYoiO4VxzgI0uvHRXshh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">P2P ✅</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Bqrudqmo9oB68oxBJoVuLPTmsUd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">20,000 USD/每日</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-QYOodvHsjomfsMxQk42u92yDsYg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">現貨/合約交易</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-STxDd5Y8PoJYvpxqKdtudsUFsVf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-PpNCd2U1aoGJm4xrgssupQGOswc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Hn7ydXAHvoZVcPxMDd7u3mgpslg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">平台活動</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Bt0GdhlrDo8gyKxkuOVu1LG1suQ"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-JcabdVSsuoGVKGxZ0uiugMm2sde"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-SttvdhsxAoZOUbxYG87u7nprsKb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-YaUId5xIqocFAGxFGXsua6sKsgd"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>3. 我可以使用哪些證件完成個人身分認證</strong></span></h2><div class="ace-line ace-line old-record-id-X7l8dzZpLoYUnrxLIgIuWUTtsEg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-Nf6OdZUX6ohzbKx1ELyu6jDIsNc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">KYC 證件類型：身分證、護照、駕照、居留證等。相關資訊提交後，平台會進行認證審核。更多詳細內容，您可以閱讀《<a href="https://www.mexc.com/zh-TW/announcements/article/17827791519719">我可以使用哪些證件完成實名認證</a>》了解。</span></div><div class="ace-line ace-line old-record-id-Vvdmd4MaLoECwixq0cfufzUWsng"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-WUZmdVYpgo6L6WxNtIRueGw2sHd"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>4. 如何完成個人身分認證</strong></span></h2><div class="ace-line ace-line old-record-id-QCLJdtAhcoDUxWxEl8ququWGs7c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-LOusdUq0DoaCyPxYI6Just8Cs0b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">您可以在<a href="https://www.mexc.com/zh-TW/user/id-auth">個人身分認證</a>頁面，根據頁面提示進行操作，完成個人身分認證。詳細教程請參考：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-HvmpdslEAoljBzx6NI4ukXtzsFd"><div><a href="https://www.mexc.com/zh-TW/announcements/article/17827791519718" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-TM0Edw24PopU5mxyfU0uT1bnswf"><div><a href="https://www.mexc.com/zh-TW/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分高級認證</a></div></li></ul><div class="ace-line ace-line old-record-id-Z7FSdEIzDoPNLExZ25CuH6DHscd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-EsYNdA8nHok1oUxk4rcubuemsWz"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>5. 如何查看個人身分認證結果</strong></span></h2><div class="ace-line ace-line old-record-id-LfZedrmTloULAkxQiJtu0KVhsBJ"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-DdDxdCNcNoWgcgxbC4NuMnp5sdc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">當您的個人身分認證提交後，MEXC 將會透過電子郵件發送個人身分認證結果。您可以透過註冊 MEXC 帳戶的電子郵箱中查看審核未通過的原因。</span></div><div class="ace-line ace-line old-record-id-JhYPdlyWyoPUc6xBb2ruOW5Os5u"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-Cy2fdj0t3ouHkZxjcpJusqPFsgc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260324133927481mgUKWFs4yo96xN.png" style="max-width: 100%; height: auto; border-radius: 12px; width: 750px;" data-host-from-cloud="true"></div><div class="ace-line ace-line old-record-id-C2y1dR72Moh6imxjTKUu1qrnsJe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-NHQkdB31yoh5t8xn6txumrIssgb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">或者您也可以直接訪問<a href="https://www.mexc.com/zh-TW/user/id-auth">身分認證</a>頁面，查看個人身分認證結果。</span></div><div class="ace-line ace-line old-record-id-AC1RdqwB9oZSt6xEuZ5uVD3EsSc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-EHhPdafNKoRebRxSrUEuUyeVsCi"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250825165557940qb4kK2tubs8pIh.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px"></div><div class="ace-line ace-line old-record-id-D0tUdBTBoof4YJxrKvEuVijaspg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-PiUNdHBZIo9RXFx7Sl7ursiNsVg"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>6. 身分認證常見失敗常見原因和解決方法</strong></span></h2><div class="ace-line ace-line old-record-id-AGd3d9Zebo4DKyxCw2QuV8qXs4g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="100"><col width="205"><col width="245"><col width="270"></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-HggkdKEkkoZQRyxyfHsuAsdgszd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">序號</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-TVDWd1yBGoxrDcxGaqyu8yojs8c"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">常見失敗原因</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-CYwBd2dzFo7ybmxdIOHuK4KSsvc"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">可能的原因 / 描述</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-S32ndIrAMoeB4pxOEDRuEErksOd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解決方案</strong></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-MwxLdLf2WoD7wwxIeF8uNNMHsxe"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1</strong></div><div style="text-align:center" class="ace-line ace-line old-record-id-QAUXdmqQEoCaNcxGkwHuBMc8s0c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-J5FmddlvooGPrzxsiTxuCmfhsfd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">證件資訊無效或不完整，請確保您的全名或人像照片等資訊清晰可見，或提交其他類型證件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-OiWkdDWaaoEeYQxqjH9uGwW9sD7"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">證件照片模糊或部分資訊無法識別，導致系統無法驗證。證件屬於 MEXC 平台不支持類型。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-MFNidEujBoBlQ3x78okuOEljsuh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請確保證件照片清晰可見，尤其是姓名和人像等關鍵資訊，或重新拍攝上傳其他有效證件。</span></div><div class="ace-line ace-line old-record-id-T747d76SEoNKwQxxUh3upm1ksWh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">MEXC 僅支持以下證件類型：<strong>身分證、護照、駕照、居留證。</strong></span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-O5JxdQoQsohXhHxh54FukKOGsE2"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2</strong></div><div style="text-align:center" class="ace-line ace-line old-record-id-ItwEd8ooYohgboxApVnud3V5s3b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-QWEodBn8ko4R6nxdfLiuTICMs4c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">此證件可認證的帳號數量已達上限，請更換其他證件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-LlR5dbsVsoDxsexsxZVu7NbqsOg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">該證件已用於多個帳戶，超過平台允許的帳號綁定數量。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-HOsEdLAIXoM3WUxOzgTu9IMasVg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提交未綁定過其他帳戶的新證件，或使用其他類型的有效證件。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-XXh7dHGXeoqn7cxHLeZuiIpVscd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-PoNTdmpQ4oLHSFxOv1Iu9SyXspd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">證件過期，請提交其他類型證件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-HtUWdXufdoOKjNxFIBIuAcxtsFg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提交的證件已過有效期，不再被系統視為有效。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-BZe8dIqtmou1f7x2OTCuMrRUsje"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請上傳一份在有效期內的證件，確保系統能通過認證。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-UGYzdMHFHoVZ0xxMilZu4FRusUb"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-P2o8dMIVpoTlPux09LNuRg4HsKe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">不支持拍攝屏幕/複印件，請提交證件原件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-HbTBdTDI1oVnVTxHsCCummWos5b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">上傳的證件為屏幕截圖或複印件，而非證件原件的清晰照片。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-XctvdnPP6oFmKBxfOlZuThnMsod"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請確保上傳的是證件原件的清晰照片，不支持屏幕截圖或複印件。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-P7S1dmvMjoLtjrxUsAXuJMj2sfg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-R6ScdGt6Wor4yfxaemku0i43sPe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">證件資訊顯示不完整。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-BzI0ddRwFoF9OQx1SWLu3stOsCd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">證件照片中關鍵資訊（如姓名、證件號碼）未全部顯示，系統無法完整識別。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-M0oRd6imgoqZHlxMlhJuSmYPsRb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請重新拍攝並上傳完整的證件照片，確保所有必要資訊均可見。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-CrCjdTfoRoL1cixarOjuOzfEsAg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">6</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-X6SkdBT4EouBaTxNbutuA7LCsPe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">初級身分認證與高級身分認證資訊不一致。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-Q4Bvd80njosbWsxrJecubZXOsdg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">初級和高級認證中的資訊不符，導致系統驗證失敗。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-CLgOdueyBoqfX2xRCNru6JPdsVh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">核對並確保初級和高級認證中的資訊一致。</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-VYnfdeGYnoxAXSx2isNuItOOswf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-Eksnd7FpBoauXlxqSJgunLWesHe"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>7. 為什麼身分認證時無法上傳照片</strong></span></h2><div class="ace-line ace-line old-record-id-QRM5d1fFvo1eFKxzAhxusBhUsVh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-MYGJdrbf2o2xn7xgNdcufljSsNe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您在提交身分認證時出現無法上傳照片或者是提示錯誤資訊的情況，您可以參照以下幾點進行核實：</span></div><div class="ace-line ace-line old-record-id-VqVfd0risox9dNxW4J0uNx6Ys5g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-Ipi4duokoowGMKxJibnuRMlJsWg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）圖片格式必須為：JPG、JPEG、PNG。</span></div><div class="ace-line ace-line old-record-id-MPPpdBeVSork2Sxvditux2YNsgf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）圖片內存大小必須小於 5 MB。</span></div><div class="ace-line ace-line old-record-id-UHNIdTZA1o4eRlxmyspu4iWOscf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）有效證件必須是您本人的身分證、護照、駕照或居留證原件。 </span></div><div class="ace-line ace-line old-record-id-VXcvdwSGEofDX8xGRV3uhV9zsQc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）您的有效證件必須是非限制交易國家的公民證件。詳情您可以參考 MEXC <a href="https://www.mexc.com/zh-TW/terms">用戶協議</a>。</span></div><div class="ace-line ace-line old-record-id-RHGXdJvneolNILxYispuhmYas4q"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-WqlSdGfLfomMf4xCqr1uIExusac"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5）如果您提交的申請資訊均符合以上幾點要求，但依舊無法完成實名認證，可能是由於網路連接出現了暫時的問題，建議您按照以下方法重新提交實名認證申請。</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-ZD8QdM17yo3mraxecuruzdcRstd"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">稍等一段時間後再重新提交申請。</span></div></li><li class="ace-line ace-line old-record-id-PmDedlyP5oKtv5xt2pyuB20msHh"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">清理瀏覽器及終端緩存。</span></div></li><li class="ace-line ace-line old-record-id-Jbaode6DvoBoD6xTUm7uZ1FysBc"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">使用 Web/App 端提交申請。</span></div></li><li class="ace-line ace-line old-record-id-YTwbdGLlzoewQnxuCkTuy5Xlsve"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">使用其他瀏覽器提交申請。</span></div></li><li class="ace-line ace-line old-record-id-XTjLdxvHzodGHgxq8Bkun7Xqsuc"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">更新 MEXC App 至最新版本。</span></div></li></ul><div class="ace-line ace-line old-record-id-AyKad3k8joG3P9xqvNMuJOXOsUh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-PGXidRLu8oZaqwx3wuRuV0S3sCb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您在經過排查後，仍無法解決當前遇到的問題，請您將身分認證申請界面錯誤提示的截圖提供給我們的線上客服進行核實。我們將及時處理並優化相關問題，以便更好地為您提供優質的服務。感謝您的配合和支持！</span></div><div class="ace-line ace-line old-record-id-XfOQd0iT9ofTCKxxZ6nuZUkjsld"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-WCardNQIsoMTj3x8QSXuHmUIsOd"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>8. 如何重新提交個人身分認證</strong></span></h2><div class="ace-line ace-line old-record-id-AOmIddfKFoiBaFxholwu5oB2sOd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-DQK7dKLXLoAZ23xEd0Uu7s8LsEc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">根據認證結果的反饋，請您再次準備相關證明文件。準備完成後選擇在網頁端或者 App 再次發起認證即可。詳細教程請參考：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-MC8ZdDpfAoCP8ExUbW8u6ZZ4sUf"><div><a href="https://www.mexc.com/zh-TW/announcements/article/17827791519718" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-LD77dRI5roNcQwxMFuUutgTNsSd"><div><a href="https://www.mexc.com/zh-TW/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分高級認證</a></div></li></ul><div class="ace-line ace-line old-record-id-P86FdiZyao5OD1x4yjUujgySsgh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-HvhMdriN7o0O2ix4P6tua7fxs8c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您嘗試了以上解決方案後仍然無法透過個人身分認證，請您聯絡平台線上客服或<a href="https://www.mexc.com/zh-TW/support/requests">提交工單</a>獲取進一步幫助。MEXC 客服團隊會為您提供更詳細的指導。</span></div><div class="ace-line ace-line old-record-id-CcpydTd7Ao8H4zxne1rueFzss1d"><br></div></div>

MEXC 機構認證需要準備哪些文件

2026-03-30 11:07:00

<div data-page-id="U6jBdWQ7ToY7MvxJFVauIkoosnd" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-X2EIdUTDdoBWU2xDpM3uk8UAs3Y"><span style="font-size: 16px;">在 <a data-lark-is-custom="true" href="https://www.mexc.com/">MEXC</a> 在進行機構認證之前，您需要事先準備好完整的企業資格文件。準備齊全的資料可以幫助您順利完成認證流程，避免因資料不全而中途退出或多次重複提交的情況。以下是 MEXC 機構認證所需的完整文件清單：</span></div><div class="ace-line ace-line old-record-id-NZwqd2nwYokSvvxbMaCuca9rsee"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-Hvw4dnuvYonkEcxOzdTucsXasrf"><span style="font-size: 16px;">*BTN-<strong>前往機構認證</strong>&BTNURL=<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">https://www.mexc.com/user/institution-auth</a></span>*</span></div><div class="ace-line ace-line old-record-id-YOJBdyOaxoS7WUxm1IXuguX1sfM"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Ctv9d1waIoj5GfxUoTFuMrX2svc"><strong>1. 公司治理文件</strong></h2><div class="ace-line ace-line old-record-id-XVvRdSNvYocW8fx6w8JuR9pLs8f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QBkDdC8b5owhHVxoSdeubrZ3sQd"><span style="font-size: 16px;"><strong>董事會決議文件</strong>是機構認證的核心文件之一，用於證明公司已正式授權在 MEXC 平台開設機構帳戶。該文件需要包含董事會對開戶事項的正式決議，並由授權人員簽署。MEXC 平台提供了董事會決議的參考模版，您可以在<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">認證頁面</a></span>點選【參考模版】下載使用，確保格式符合要求。</span></div><div class="ace-line ace-line old-record-id-M8dGd9jPRohgWoxieAuuZPEgsWC"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-F3BZdJICKok58hxaPBZuCaI5sXq"><span style="font-size: 16px;"><strong>公司章程大綱及細則</strong>是另一份重要的治理文件，用於說明公司的基本營運規則、股東權利義務以及公司治理結構。提交時請確保文件為最新版本，並包含所有修訂內容。</span></div><div class="ace-line ace-line old-record-id-SSuGdACzFovT89xp3eJuSbR0sBf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-IvOtdpCUookEW5xCBxduND8ssMd"><strong>2. 公司註冊證明文件</strong></h2><div class="ace-line ace-line old-record-id-TP8RdfFeAogjUwxMsCCueuFfssb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XEEEdO5hTotXEAxFHJwuXfHwsAf"><span style="font-size: 16px;"><strong>公司註冊證書</strong>是證明公司合法成立的官方文件，通常由公司註冊地的政府機構頒發。提交時需確保證書在有效期限內，且公司名稱、註冊號碼等資訊清晰可辨。</span></div><div class="ace-line ace-line old-record-id-JTjudNDynoDxqxxqOebugTC3sU0"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OSo8d2czCoxHv2xWEQtuY1A8spg"><span style="font-size: 16px;"><strong>政府網站公司註冊資訊截圖</strong>是用於核實公司註冊資訊真實性的補充資料。截圖需從官方政府網站獲取，必須包含查詢日期，以證明資訊的時效性。</span></div><div class="ace-line ace-line old-record-id-NfHxdgloco7rhdxumYku7ke0sgh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-TYbbdQfcsoOu1FxirHdu0Cc7sUb"><strong>3. 股權及成員資訊文件</strong></h2><div class="ace-line ace-line old-record-id-BWM3d1E9WofJU0xoHZlunYpIsyh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PxNHdZyE8o9X5cxC3bxuv7wpsZc"><span style="font-size: 16px;"><strong>股東名冊副本</strong>需要包含公司所有現任和前任股東的完整名單，用於了解公司的股權歷史和當前股權分佈。</span></div><div class="ace-line ace-line old-record-id-TaDWdMlhZoopzcxIOl4uzSycs1c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CE4Td7eIjo8g1qxjhDou3M2NsFe"><span style="font-size: 16px;"><strong>董事名冊副本</strong>則記錄了由股東選舉產生的全部董事名單，包括任職時間和職位資訊。</span></div><div class="ace-line ace-line old-record-id-Xqb2dKcHgo1Q2dxFbVeulFMlszf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OTeedCAoIoBahaxYTofuq21osZb"><span style="font-size: 16px;"><strong>股權結構圖</strong>是展示公司所有權關係的組織架構圖，需要清楚呈現所有最終受益人及其持股比例。MEXC 同樣為股權結構資料提供了參考模版供下載使用。</span></div><div class="ace-line ace-line old-record-id-ZhBndndc4oBbJZxcU9JuG8DIskg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Qoi0dhziwo0KJqx98CVumMSLshf"><strong>4. 身分證明文件</strong></h2><div class="ace-line ace-line old-record-id-NgGWdJ4FnotNE3xuQ7FuqITrstf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VueAdvWeioB7DDxP0wrujGdbsdC"><span style="font-size: 16px;">所有關鍵人員的身分證明文件必須為有效護照，需要提供身分證明的人員包括：公司董事、授權代表、對管理或指導實體負有重大責任的個人，以及持股比例達到 25% 及以上的所有最終受益人。</span></div><div class="ace-line ace-line old-record-id-Sv1adHmm3ojg3WxxNByu5TZrsAh"><span style="font-size: 16px;"><br></span></div><div data-type="image" data-ace-gallery-json="{"items":[{"uuid":"b185bbcb-e9ae-4b24-92de-313b7ba39ea6","height":691,"width":1600,"currHeight":691,"currWidth":1600,"natrualHeight":691,"natrualWidth":1600,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FRxrBbyLyzoZBuKx2Hj5uVNWrsAc%2F%3Fpreview_type%3D16","file_token":"RxrBbyLyzoZBuKx2Hj5uVNWrsAc","image_type":"image/png","size":258814,"comments":[]}]}" class="image-uploaded gallery old-record-id-Hvv0dQ0VkoaHKLxECYkuT5Qosle" style="text-align: center;"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260330110613180G1DSjIx6w2QWSj.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJSeHJCYnlMeXpvWkJ1S3gySGo1dVZOV3JzQWMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSHZ2MGRRMFZrb2FIS0x4RUNZa3VUNVFvc2xlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9SeHJCYnlMeXpvWkJ1S3gySGo1dVZOV3JzQWMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/RxrBbyLyzoZBuKx2Hj5uVNWrsAc/?mount_node_token=Hvv0dQ0VkoaHKLxECYkuT5Qosle&mount_point=docx_image" data-width="1600" data-height="691" data-lark-image-uri="drivetoken://RxrBbyLyzoZBuKx2Hj5uVNWrsAc" data-lark-image-width="1600" data-lark-image-height="691" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-I7lFd31NNob7jWxfg6JutjRmsjb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-KLvSdtFUjoiz0NxWEDxuGI2lsog"><strong>5. 文件準備小貼士</strong></h2><div class="ace-line ace-line old-record-id-Gkm8dqCQkoeTDqxQ9sZukACWsOM"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XZMcdETgfo1mbnxqf6Iufm6Xsbe"><span style="font-size: 16px;">在準備上述文件時，請注意以下幾點：</span></div><div class="ace-line ace-line old-record-id-UACad8voeop1fpx22lLuekHVsBc"><span style="font-size: 16px;">1）所有文件需清晰可讀，建議掃描或拍照時確保光線充足、畫面穩定。</span></div><div class="ace-line ace-line old-record-id-PmHjdEbqtogvqpxc4NMuRnd7sYe"><span style="font-size: 16px;">2）非英文文件需要提供經認證的英文翻譯版本。</span></div><div class="ace-line ace-line old-record-id-Qu5cdkRftowHaBxKUZhuxAGHsef"><span style="font-size: 16px;">3）建議將所有文件按類別整理，以便在上傳階段快速完成提交。</span></div><div class="ace-line ace-line old-record-id-XhYfdcaKuoOMEaxCwvquFt1Csdd"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-LpzxdZEABo3Y8oxTuDCuBAulsWh"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-RFZEdc4T0oT9Zwxg0QcunuP6s2d" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" style="font-size: 16px;">如何完成機構認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-B2iFdSLy8oQ5XvxNe4auyvCCsse" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/mexc-institutional-verification-faq-334314387396278272" data-lark-is-custom="true" style="font-size: 16px;">MEXC 機構認證常見問題</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-QrgldMWNOofs1TxQDUzuMlsSsLh" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分初級認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-WXICd4SqPo2b0yx8KMOuMe29syc" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分高級認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-X3ljdcWGhoPz2mxMgmYu1WrKshb" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">個人身分認證過程中常見問題</a></span></div></li></ul><div class="ace-line ace-line old-record-id-ZMmsdxj5toW8ExxOvEyudTVPsOh"><span style="font-size: 16px;"><br></span></div></div>

MEXC 機構認證常見問題

2026-03-30 10:48:04

<div data-page-id="HgibdH6jLotTcOxFb81u5UEus8g" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-MBmOdsjFpod7DvxOWfSuluCYsde"><strong>1. MEXC 機構認證在哪裡進行？</strong></h2><div class="ace-line ace-line old-record-id-Bw2ndfLDdoZKoYx7U13u3dWhsRf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QNQHdbPf3oWf8KxlcqZu8IWWsOe"><span style="font-size: 16px;">目前 MEXC 機構認證僅支援在網頁端進行操作。MEXC<a data-lark-is-custom="true" href="https://www.mexc.com/"> 官網</a> →【個人頭像】 →【身分認證】→【切換至<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">機構認證</a></span>】即可進入機構認證介面。</span></div><div class="ace-line ace-line old-record-id-JpLSdbFIfoWFRVx5VW5u5Mcusyc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-AaqBdtoISox184xGo1juUb92sTb"><span style="font-size: 16px;">*BTN-<strong>前往機構認證</strong>&BTNURL=<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">https://www.mexc.com/user/institution-auth</a></span>*</span></div><div class="ace-line ace-line old-record-id-UBvDdcVOOoEzqmxSsQQuaRRLsUe"><span style="font-size: 16px;"><br></span></div><div data-type="image" data-ace-gallery-json="{"items":[{"uuid":"c88f1961-498f-4e90-ba91-db24b9fd0694","height":775,"width":1600,"currHeight":775,"currWidth":1600,"natrualHeight":775,"natrualWidth":1600,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FYwYAb8EwKoYAQExvanWumERmsXV%2F%3Fpreview_type%3D16","file_token":"YwYAb8EwKoYAQExvanWumERmsXV","image_type":"image/png","size":325918,"comments":[]}]}" class="image-uploaded gallery old-record-id-TnwFd5twwoQJImxiEqfuZvigsHd" style="text-align: center;"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260330104715906UfxuzDJy4zCSpE.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJZd1lBYjhFd0tvWUFRRXh2YW5XdW1FUm1zWFYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVG53RmQ1dHd3b1FKSW14aUVxZnVadmlnc0hkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Zd1lBYjhFd0tvWUFRRXh2YW5XdW1FUm1zWFYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/YwYAb8EwKoYAQExvanWumERmsXV/?mount_node_token=TnwFd5twwoQJImxiEqfuZvigsHd&mount_point=docx_image" data-width="1600" data-height="775" data-lark-image-uri="drivetoken://YwYAb8EwKoYAQExvanWumERmsXV" data-lark-image-width="1600" data-lark-image-height="775" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-BSWoduNFSolI5txtiy4uKERPsle"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-St8kdTG1DougKtx8OCIuRWkOsBg"><strong>2. 機構認證的具體流程是什麼？</strong></h2><div class="ace-line ace-line old-record-id-QuoSdWqb1oDzxmxfkz2uBYmoswc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LV4Hdz8xVoFHXuxDFGpuGjvTssf"><span style="font-size: 16px;">MEXC 機構認證流程分為四個主要步驟：</span></div><div class="ace-line ace-line old-record-id-TqMOdRk2koy4aPx1L6kuGrlcsOb"><span style="font-size: 16px;">1）填寫機構資訊，包括公司基本資料、註冊地址及主營業務地址等。</span></div><div class="ace-line ace-line old-record-id-HRwvdE7JFoUstEx7ZgUuqwAXsSg"><span style="font-size: 16px;">2）填寫會員資訊，包括公司授權人、對管理或指導實體負有重大責任的個人以及最終受益人的詳細資料。</span></div><div class="ace-line ace-line old-record-id-Tq7ddLxHQopHcAx1owUuZvVNsbg"><span style="font-size: 16px;">3）上傳準備好的全部證明文件。</span></div><div class="ace-line ace-line old-record-id-L1LhdASFHoO9aUxxbeuuNbe1srg"><span style="font-size: 16px;">4）閱讀並同意聲明後提交申請，等待審核。</span></div><div class="ace-line ace-line old-record-id-NqSrdWm40onn1zxi8eAusaDasy0"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IgnEdiFujou7bQx7OHZuKXggsDg"><span style="font-size: 16px;">您可以閱讀《<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779">如何完成機構認證</a></span>》進行了解。</span></div><div class="ace-line ace-line old-record-id-CBr8dzNoZomw6gx8WBPuSVCDsAc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-R1BtdciF2oMLaSx8BQFuMJxAswb"><strong>3. 機構認證需要多久才能完成審核？</strong></h2><div class="ace-line ace-line old-record-id-OiaCdRuDIo1JhAxnaNjuZegJs0g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-B44GdpxuQoXIZPxbwZ9uZPZ5sob"><span style="font-size: 16px;">提交機構認證申請後，您將進入【入駐審核】階段，審核時間會因提交資料的完整性和準確性而有所不同。MEXC 建議您耐心等待，同時確保預留的聯絡方式暢通，以便審核人員在需要時能夠及時與您溝通。</span></div><div class="ace-line ace-line old-record-id-NpxLdoMfxoZx7Bx1LO5ukaD1sHg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-BiwgdP5jhoH42ixSDN5uBNKqsjg"><strong>4. 完成機構認證後有什麼好處？</strong></h2><div class="ace-line ace-line old-record-id-R7NAdQDmkofsTZxadMGuO3U6svf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-YcsJdOj8yoAGBYxpbEUudUXosVb"><span style="font-size: 16px;">成功完成 MEXC 機構認證後，您的帳戶將享有以下權益：24 小時提幣限額可提升至 400<a data-lark-is-custom="true" href="https://www.mexc.com/exchange/BTC_USDT"> 比特幣</a>，獲得更高等級的帳戶安全保障，同時也能享有更多專屬機構帳戶權益和服務。</span></div><div class="ace-line ace-line old-record-id-Fflnd7ehGoMM3UxoCPFuWR5lsfg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-EoKgdfezooJrPfxBWQpuMQcxsqh"><span style="font-size: 16px;">*BTN-<strong>購買BTC</strong>&BTNURL=<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/exchange/BTC_USDT">https://www.mexc.com/exchange/BTC_USDT</a></span>*</span></div><div class="ace-line ace-line old-record-id-DucydOU7WoIsROxVXDvufnE0sKP"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-YW3kdf0daov5cQxMZqjuSZX4s0g"><strong>5. 董事會決議和股權結構文件沒有固定格式怎麼辦？</strong></h2><div class="ace-line ace-line old-record-id-AQeKdIv2GoFFjIx702TuMhbfspg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MRtxdtjqioufghx3xq6uvmBSsSh"><span style="font-size: 16px;">MEXC 平台貼心地為用戶提供了董事會決議文件和股權結構資料的參考模版。您可以在機構認證介面點選【參考模版】按鈕進行下載，並依照模版格式準備對應文件，確保提交的資料符合平台要求。</span></div><div class="ace-line ace-line old-record-id-PcBnd4muZooacnxbIpeu8tI2scf"><span style="font-size: 16px;"><br></span></div><div data-type="image" data-ace-gallery-json="{"items":[{"uuid":"6adf8f52-20fb-486c-a531-4a6b212c84f3","height":784,"width":1600,"currHeight":784,"currWidth":1600,"natrualHeight":784,"natrualWidth":1600,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FQvbpbw57moZ1U9xdU3YutMD8sJL%2F%3Fpreview_type%3D16","file_token":"Qvbpbw57moZ1U9xdU3YutMD8sJL","image_type":"image/png","size":292358,"comments":[]}]}" class="image-uploaded gallery old-record-id-ILGkdFmAUo6fWExTKEgucNWjsWb" style="text-align: center;"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260330104716336r188ar7E1XiWCA.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJRdmJwYnc1N21vWjFVOXhkVTNZdXRNRDhzSkwiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSUxHa2RGbUFVbzZmV0V4VEtFZ3VjTldqc1diIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9RdmJwYnc1N21vWjFVOXhkVTNZdXRNRDhzSkwvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Qvbpbw57moZ1U9xdU3YutMD8sJL/?mount_node_token=ILGkdFmAUo6fWExTKEgucNWjsWb&mount_point=docx_image" data-width="1600" data-height="784" data-lark-image-uri="drivetoken://Qvbpbw57moZ1U9xdU3YutMD8sJL" data-lark-image-width="1600" data-lark-image-height="784" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Ouecd73wioLlmexn2kZuRpHcsNh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-UUxyd8Va7o4PQaxFU6AuYTrdsAg"><strong>6. 身分證明文件可以使用身分證嗎？</strong></h2><div class="ace-line ace-line old-record-id-VdY6dZ5P4oz1xvxvPSmuPDtmsTd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EMq5dplXnoV9QwxARQeuY95Us1e"><span style="font-size: 16px;">根據 MEXC 的要求，董事、授權代表、管理層人員以及佔比達 25% 的最終受益人的身份證明文件僅接受有效護照。其他類型的身分證件（如身分證、駕照等）不符合提交要求。</span></div><div class="ace-line ace-line old-record-id-I7rvdkphUo4G6bxWC92ud5yUsLa"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-NQAXdf1IooUawfxP9u4uGGdBsYe"><strong>7. 如果資料不全可以先提交部分內容嗎？</strong></h2><div class="ace-line ace-line old-record-id-DbmtdZmc9oF8C3x59RxucR6fsJc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AOO6dhngqoxDUOxwldUut7KGsbr"><span style="font-size: 16px;">MEXC 建議您在準備所有資料後再開始認證流程。資料不全可能導致您在認證過程中無法順利填寫資訊，需要中途多次退出重新準備，這會影響認證效率。因此，請務必檢查文件清單，確認所有資料準備完畢後再點選【<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">開始認證</a></span>】。</span></div><div class="ace-line ace-line old-record-id-WH85dsALMoJYhYxYwLsu2Hbnsoc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-JI9Gda9rqoOfnYxUg1puh43Ms8g"><strong>8. 機構認證與個人認證有什麼不同？</strong></h2><div class="ace-line ace-line old-record-id-H2JFdPlNAoteM7xgUxMumU5xs8b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IiandjeBqoFGnXxfdv9uvYn3sxc"><span style="font-size: 16px;">個人認證適用於以個人身分進行交易的用戶，分為初級認證和高級認證兩個級別；而機構認證則專門面向企業、基金、信託等機構實體，需要提交更為詳盡的公司治理和股權資訊文件。機構認證完成後可獲得更高的提幣額度和更多專屬服務。</span></div><div class="ace-line ace-line old-record-id-K2RNdtCNwoD008xyDYruraDNsjh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-RflodquyYo0HFzxABFEuePBMs4U"><strong>9. 認證過程中遇到問題如何獲得協助？</strong></h2><div class="ace-line ace-line old-record-id-Iqo5dDo0poRiubxvrX6uwfjosTe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Q5vsduXuxo40E2x17y8utoHRssg"><span style="font-size: 16px;">如果您在機構認證過程中遇到任何問題，可以通過 MEXC<a data-lark-is-custom="true" href="https://www.mexc.com/"> 官網</a>的<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/support/kyc">幫助中心</a></span>查閱相關文檔，或聯絡 MEXC 客服團隊以取得專業支援。確保您提供的聯絡資訊準確無誤，以便及時接收審核通知和回饋資訊。</span></div><div class="ace-line ace-line old-record-id-FCtIdMmC4oLM4AxydGDuE1knsqe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-K4QVdjtcBooD5YxWhowuLavJsPf"><span style="font-size: 16px;">如果您正在考慮為企業開設機構帳戶，建議提前按照清單準備好所有文件，這將大大提高您的認證效率，幫助您更快地享受機構帳戶的專屬權益。</span></div><div class="ace-line ace-line old-record-id-D1rUdNFICoUKkVxZ4GGuMPxTsgg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-DamUdPCZ5osSkOxJsvDueegBssb"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-I44sdnjSKoESpExXNDruCu2gsHd" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" style="font-size: 16px;">如何完成機構認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-VeiRdNJTHok3wexBDqKu4u3Gskf" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/what-documents-are-required-for-mexc-institutional-verification-334315564217318400" data-lark-is-custom="true" style="font-size: 16px;">MEXC 機構認證需要準備哪些文件</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-MB6WdfoFfou7PyxvvEWuJN3nsMf" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分初級認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Z5eGdKfowofYmuxKFdGuuZkOstF" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分高級認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-LY3VdhbFto5veWxNr2PuGAn2skd" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">個人身分認證過程中常見問題</a></span></div></li></ul><div class="ace-line ace-line old-record-id-CF9LdmVnGo7o6XxUEGEu50yusuf"><span style="font-size: 16px;"><br></span></div></div>

實名認證時無法上傳照片

2026-03-28 12:26:18

<div data-page-id="HlfddyewRoAQuPxpFYHu6kSRsg0" data-lark-html-role="root" data-docx-has-block-data="false"><div class="ace-line ace-line old-record-id-HwyNdljMhodU07xob9guj400spf"><span style="font-size: 16px;">在進行 KYC 身分認證時，部分用戶可能會遇到照片無法上傳的問題。這通常由以下幾種原因導致：</span></div><div class="ace-line ace-line old-record-id-JzlzdTbqFoAwNQx4rssu3i7gsOe"><span style="font-size: 16px;"><strong>1）圖片格式或尺寸不符合要求</strong>：請確保上傳的照片為 JPG、JPEG 或 PNG 格式，且文件大小必須小於 5 MB。</span></div><div class="ace-line ace-line old-record-id-OOJ5de0MToS48dx3lwVu4EiYsef"><span style="font-size: 16px;"><strong>2）證件資訊與帳戶不匹配</strong>：上傳的證件必須為本人有效身分證件，姓名需與註冊帳戶資訊一致。</span></div><div class="ace-line ace-line old-record-id-VM6bdwYpdocjfzxO7PiubrnAsOg"><span style="font-size: 16px;"><strong>3）網絡連接不穩定</strong>：網絡波動可能導致上傳中斷，建議切換至穩定的網絡環境後重試。</span></div><div class="ace-line ace-line old-record-id-C7dOdVlD3oAVZRx5ltduDuUtsVd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JuH8dKPUnodckjx9QwmusoS7sne"><span style="font-size: 16px;">如需瞭解更詳細的失敗原因及對應解決方法，請閱讀《<a data-lark-is-custom="true" href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664">個人身分認證過程中常見問題</a>》。</span></div><div class="ace-line ace-line old-record-id-LQINdVlkGo0o4oxoBEUuhe4wsyb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PHbCdNao7ooSLMx8c1IuoEOjsob"><span style="font-size: 16px;">若經過以上排查後問題仍未解決，請將身分認證頁面的錯誤提示截圖發送給在線客服，我們將盡快為您覈實處理。感謝您的理解與支持。</span></div><div class="ace-line ace-line old-record-id-A2NMdVcypozgzdxktDHub0Prs2d"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Gq9fdtLOoo5zQnxNsKhuaNg3sge"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-OxifdFTueoSR3GxmmnvuimxVsUd" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/why-is-kyc-verification-necessary-17827791519717" style="font-size: 16px;">為什麼要進行身分認證</a></div></li><li class="ace-line ace-line old-record-id-WIFFdji5QojVWnxoXXfutUJosPg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-O83ydxKFWo5lqqxX7OSuebcSsrb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分高級認證</a></div></li><li class="ace-line ace-line old-record-id-JKDddJHmxoxmWxxvfAHuRqXZsZX" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">個人身分認證過程中常見問題</a></div></li><li class="ace-line ace-line old-record-id-YTxhdzLj6oTBMtxcrGXuwCCns7f" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" data-lark-is-custom="true" style="font-size: 16px;">如何完成機構認證</a></div></li></ul><div class="ace-line ace-line old-record-id-ZFdZdQsVho9UFMxUJvFuNruJsUh"><span style="font-size: 16px;"><br></span></div></div>

為什麼我的實名認證失敗

2026-03-28 12:09:39

<div data-page-id="AYPZdkwc6oLjWQxgymfu3aGssnf" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-PAz5dCoZbooSQ3xgiObui335sjg"><span style="font-size: 16px;">在 MEXC 平台進行實名認證（KYC）時，部分用戶可能會遇到認證失敗的情況。本文將幫助您瞭解如何查看認證結果、分析失敗原因，並指導您順利完成重新認證。</span></div><div class="ace-line ace-line old-record-id-EeqodoMCIo4jkExNbo9ul5Xcs4d"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-MWGsdztK8ozIJOxObe0ucDQqs5c"><strong>1. 如何查看 KYC 認證結果</strong></h2><div class="ace-line ace-line old-record-id-ImlddwamkoK8qVxLQ9butkKpsic"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TcIrdAf17oyYscxDDl2uyX3tsLe"><span style="font-size: 16px;">當您提交 KYC 身分認證後，MEXC 會透過電子郵件發送認證結果通知。您可以透過以下兩種方式查看審核狀態：</span></div><div class="ace-line ace-line old-record-id-KXQcdxrBgojrEixheD4uJzbts0e"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-StcPduM2ZoH2OmxwUgyu9VeQsZg"><strong style="font-size: 16px;">方式一：查看郵件通知</strong></div><div class="ace-line ace-line old-record-id-MAS1dWL40oUP4BxhcXoujnVfssg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WdPCdC5x5oxqXNxefbXuwG0cseg"><span style="font-size: 16px;">登錄您註冊 MEXC 帳戶時使用的郵箱，查找來自 MEXC 的認證結果郵件，郵件中會說明審核未通過的具體原因。</span></div><div class="ace-line ace-line old-record-id-Kquud5HtXoVrxcxLZqkuTWaVsBb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"c2ced0b6-47a3-482c-8e01-258ea716fb25","height":1360,"width":1298,"currHeight":1360,"currWidth":1298,"natrualHeight":1360,"natrualWidth":1298,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FYTKJbjJvooX6GIxBEaruKuR5sff%2F%3Fpreview_type%3D16","file_token":"YTKJbjJvooX6GIxBEaruKuR5sff","image_type":"image/png","size":344632,"comments":[]}]}" class="image-uploaded gallery old-record-id-Tt49dIhtvo7dZHxbel3urn8uszf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260328120732939ObktP4sUJLtpHG.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJZVEtKYmpKdm9vWDZHSXhCRWFydUt1UjVzZmYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVHQ0OWRJaHR2bzdkWkh4YmVsM3Vybjh1c3pmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ZVEtKYmpKdm9vWDZHSXhCRWFydUt1UjVzZmYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/YTKJbjJvooX6GIxBEaruKuR5sff/?mount_node_token=Tt49dIhtvo7dZHxbel3urn8uszf&mount_point=docx_image" data-width="1298" data-height="1360" data-lark-image-uri="drivetoken://YTKJbjJvooX6GIxBEaruKuR5sff" data-lark-image-width="1298" data-lark-image-height="1360" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 500px;"></div><div class="ace-line ace-line old-record-id-LQwIdCSGroqIxYxNKjYuxqLVsEc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-U9ZodF7jRohlRxx76nqugIYEsxd"><strong style="font-size: 16px;">方式二：查看平台認證頁面</strong></div><div class="ace-line ace-line old-record-id-XtFWd9y1zoWzoux7GOIuO3hWsNf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-H5bNd33UZoPwNBxx6KDubD0Ms0e"><span style="font-size: 16px;">直接登錄 <a data-lark-is-custom="true" href="https://www.mexc.com/">MEXC</a> 平台，訪問<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">身分認證頁面</a>即可查看當前的 KYC 認證狀態及失敗原因。</span></div><div class="ace-line ace-line old-record-id-NTe1dlOiDozkANxQYTiu7RpUsUb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"6c691976-386b-4747-9f54-99c3cc3c0a90","height":1092,"width":2932,"currHeight":1092,"currWidth":2932,"natrualHeight":1092,"natrualWidth":2932,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FYGHEbiMotokbZZxjQchuoj3Csce%2F%3Fpreview_type%3D16","file_token":"YGHEbiMotokbZZxjQchuoj3Csce","image_type":"image/png","size":669945,"comments":[]}]}" class="image-uploaded gallery old-record-id-JxpjdhJJnoBzsLxSOVju9pVus0e"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260328120733178kpyndjy7xaP8ou.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJBWVBaZGt3YzZvTGpXUXhneW1mdTNhR3NzbmYiLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6Ijc0Nzc3Njk1NzMxOTA2OTY5NzIiLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiWUdIRWJpTW90b2tiWlp4alFjaHVvajNDc2NlIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjo2Njk5NDUsInNjYWxlIjoxLCJ3aWR0aCI6MjkzMiwiaGVpZ2h0IjoxMDkyLCJuYW1lIjoiaW1hZ2UucG5nIiwiY3JvcCI6WzAsMCwwLDBdLCJyb3RhdGlvbiI6MCwiY2FwdGlvbiI6eyJ0ZXh0Ijp7ImFwb29sIjp7Im5leHROdW0iOjAsIm51bVRvQXR0cmliIjpudWxsfSwiaW5pdGlhbEF0dHJpYnV0ZWRUZXh0cyI6eyJhdHRyaWJzIjpudWxsLCJ0ZXh0IjpudWxsfX19fSwiYXJlYV9jb21tZW50cyI6e319" data-suite="eyJmaWxlVG9rZW4iOiJZR0hFYmlNb3Rva2JaWnhqUWNodW9qM0NzY2UiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSnhwamRoSkpub0J6c0x4U09WanU5cFZ1czBlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ZR0hFYmlNb3Rva2JaWnhqUWNodW9qM0NzY2UvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/YGHEbiMotokbZZxjQchuoj3Csce/?mount_node_token=JxpjdhJJnoBzsLxSOVju9pVus0e&mount_point=docx_image" data-width="2932" data-height="1092" data-lark-image-uri="drivetoken://YGHEbiMotokbZZxjQchuoj3Csce" data-lark-image-width="2932" data-lark-image-height="1092" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-XmyudvgYXobngSxMeDCu3m6Jsbb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-OpcWdYOULorutexEyjIu6tNYssg"><strong>2. KYC 認證失敗的常見原因</strong></h2><div class="ace-line ace-line old-record-id-J0NCdU5H1oTK8xxW7NAurXn5sId"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UDxXdPJgCoI0KPxLPLBurLGpsWc"><span style="font-size: 16px;">KYC 認證失敗通常由以下原因造成：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-JBE6dCBObo1jlGxICfkuolQJs4d" data-list="bullet"><div><span style="font-size: 16px;">證件照片模糊或信息無法識別</span></div></li><li class="ace-line ace-line old-record-id-K9b1dThDCo8zvGx8rDCuNXUbsRc" data-list="bullet"><div><span style="font-size: 16px;">證件信息顯示不完整（如姓名、證件號碼被遮擋）</span></div></li><li class="ace-line ace-line old-record-id-VG4rdFF5KoXDmgxGtenuhG1esGe" data-list="bullet"><div><span style="font-size: 16px;">證件已過期或不在有效期內</span></div></li><li class="ace-line ace-line old-record-id-G0Ymddz4zoXaLGxjT3euVluusxW" data-list="bullet"><div><span style="font-size: 16px;">該證件已綁定的帳號數量達到上限</span></div></li><li class="ace-line ace-line old-record-id-VWx6dD8dqoHU9nxBifsuTJQMske" data-list="bullet"><div><span style="font-size: 16px;">上傳了屏幕截圖或複印件，而非證件原件照片</span></div></li><li class="ace-line ace-line old-record-id-N3ycddygyox2YDxFr7FuAsnfseg" data-list="bullet"><div><span style="font-size: 16px;">初級認證與高級認證填寫的信息不一致</span></div></li></ul><div class="ace-line ace-line old-record-id-CMtHdc8TNoT6ZqxIQssug0M5s2c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ONzFdr7u2olj7zx8ANFu3v59sdd"><span style="font-size: 16px;">如需瞭解更詳細的失敗原因分析及對應解決方法，請閱讀《<a data-lark-is-custom="true" href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664">個人身分認證過程中常見問題</a>》。</span></div><div class="ace-line ace-line old-record-id-D2chdzANMoy27lxVKC5uhhYos5g"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Qr3wdASCgoZzdBxkAKNuzIRUsUc"><strong>3. 如何重新提交 KYC 認證</strong></h2><div class="ace-line ace-line old-record-id-QEjSdDE7nob2gmxdvhUujImBs6f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NVJEdEfsLoCWfwx7gt9uibUes4f"><span style="font-size: 16px;">在準備再次提交認證前，請先仔細閱讀失敗原因並準備好符合要求的證件。同時，請確保您的設備相機正常運作，並選擇光線充足的環境進行拍攝。</span></div><div class="ace-line ace-line old-record-id-UNyRdNnyFoe18Rxlrlpu7WvmsOe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SGI5d6j2UokSCzxwmC4u7ZQHshe"><strong style="font-size: 16px;">Web 端操作步驟：</strong></div><div class="ace-line ace-line old-record-id-EifmdgVJnosXdsxi1TFu1lnHsud"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OHR7d8LO0oD1DLxySdZuAR83soe"><span style="font-size: 16px;">點擊官網頁面【人像圖標】→ 選擇【<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">身分認證</a>】→ 按照頁面提示完成認證流程。</span></div><div class="ace-line ace-line old-record-id-OC6edYnq8oibSXx0MV8u6dR9sXg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-WekpdOwcsoIt28xqjpeuvj46sqc"><span style="font-size: 16px;">*BTN-<strong>前往KYC認證</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">https://www.mexc.com/user/id-auth</a>*</span></div><div class="ace-line ace-line old-record-id-VlDwdxNI0ozxNsxdX5wuZnZisnb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"a2936bff-f7b9-4819-bbc4-230637012204","height":1422,"width":2938,"currHeight":1422,"currWidth":2938,"natrualHeight":1422,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FX9swbWt9Ao7SpJx3PVsumsZcsXe%2F%3Fpreview_type%3D16","file_token":"X9swbWt9Ao7SpJx3PVsumsZcsXe","image_type":"image/png","size":749494,"comments":[]}]}" class="image-uploaded gallery 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old-record-id-DRjBdglBOotGbUxuTaIu8Yjiseh"><strong style="font-size: 16px;">App 端操作步驟：</strong></div><div class="ace-line ace-line old-record-id-Xq2cdAYcEoVTcPxXoN6uywwUsIg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BKg6d2WwYo1BJQxbBw1uymK1sNc"><span style="font-size: 16px;">點擊首頁【人像圖標】→ 選擇【完成身分認證】→ 點擊【去認證】或【重新認證】→ 按照頁面提示完成認證流程。</span></div><div class="ace-line ace-line old-record-id-LDkZdwZBgotKnFx5uZdutPP4sfb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"3f75885d-a06a-4fb9-91dc-1c01b058ab3c","height":665,"width":1280,"currHeight":665,"currWidth":1280,"natrualHeight":665,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FGM8Nb2UY6o0Z2ZxFQF9ubMRlsgf%2F%3Fpreview_type%3D16","file_token":"GM8Nb2UY6o0Z2ZxFQF9ubMRlsgf","image_type":"image/png","size":362224,"comments":[]}]}" class="image-uploaded gallery old-record-id-MRlGdBNaRoML90xA9NkuVIp1syg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202603281207324743hWv1CTgLbjTB1.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJHTThOYjJVWTZvMFoyWnhGUUY5dWJNUmxzZ2YiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTVJsR2RCTmFSb01MOTB4QTlOa3VWSXAxc3lnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9HTThOYjJVWTZvMFoyWnhGUUY5dWJNUmxzZ2YvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/GM8Nb2UY6o0Z2ZxFQF9ubMRlsgf/?mount_node_token=MRlGdBNaRoML90xA9NkuVIp1syg&mount_point=docx_image" data-width="1280" data-height="665" data-lark-image-uri="drivetoken://GM8Nb2UY6o0Z2ZxFQF9ubMRlsgf" data-lark-image-width="1280" data-lark-image-height="665" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-F2OcdW9xxoclcax1TXGuZaiRsGf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-FxdPdQouRobhL0xiF49u6jFvsIh"><strong>4. 仍有問題？聯絡客服獲取幫助</strong></h2><div class="ace-line ace-line old-record-id-VwR5d6WP5o9Gj3xiLtiup06DsKd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CBbudHHyjoDPXfxPE24uMyOksce"><span style="font-size: 16px;">如果您嘗試上述方法後仍無法通過 KYC 認證，建議您聯絡 MEXC 在線客服或<a data-lark-is-custom="true" href="https://www.mexc.com/support/requests">提交工單</a>，客服團隊將為您提供一對一的專屬指導，協助您解決認證過程中遇到的具體問題。</span></div><div class="ace-line ace-line old-record-id-DvDxd9Mg8opfK9xryu3uMBtrsUb"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-TBQmdncqtoYMBVxwOhLuwx4JsKb"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-EM1sduMYoo4Nr9x2d1uuTBGksZe" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/why-is-kyc-verification-necessary-17827791519717" style="font-size: 16px;">為什麼要進行身分認證</a></div></li><li class="ace-line ace-line old-record-id-OoeOdMMliosEJpxrpiPuLI12slf" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-CMmQdkKMwouckYxuvp6uBa2Ss2e" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分高級認證</a></div></li><li class="ace-line ace-line old-record-id-ISJWdJXvyoihGlxCuPjutZkQsUc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">個人身分認證過程中常見問題</a></div></li><li class="ace-line ace-line old-record-id-R15Gdg9brocpNOxINK0ud8gNsXd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" data-lark-is-custom="true" style="font-size: 16px;">如何完成機構認證</a></div></li></ul><div class="ace-line ace-line old-record-id-EMh3daCqzoIUapxob2buvaBFsnc"><br></div></div>

我可以使用哪些證件完成實名認證

2026-03-28 11:47:47

<div data-page-id="FxCsdL1wBoMy7txK4BwuFrYHsYg" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-HNA0dImHYoSb6Px74rNuZEC3sEh"><strong>1. MEXC KYC 認證支持的證件類型</strong></h2><div class="ace-line ace-line old-record-id-IepSd52JAoGgiaxapwCuO14osHc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TSvtdV4b9olvtdxzDZeuCBXns9c"><span style="font-size: 16px;">MEXC 平台支持以下四種有效證件進行 KYC 認證：</span></div><div><table class="ace-table" data-ace-table-col-widths="129;375" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="129"><col width="375"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-IxB3du75xo4yHvxZF5puZeXhsDb"><strong style="font-size: 16px;">證件類型</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-DyDFdGjJQoTZGRxJd2IukGgSsgb"><strong style="font-size: 16px;">說明</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-GVB9dXuHooWwF5xvZKmuANYysFd"><span style="font-size: 16px;">身分證</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-TIVmddT9OoYJp8xg9Ixu69CqsTg"><span style="font-size: 16px;">各國家/地區政府簽發的國民身分證</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-CbZNdeYRboTDD1x7NzuusP0uslF"><span style="font-size: 16px;">護照</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-XmOldBDJ8oAB7wxtMWbuUfpFswe"><span style="font-size: 16px;">各國家/地區政府簽發的有效護照</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-NNXtdUhofogNt8xz8u7uHqnYsle"><span style="font-size: 16px;">駕照</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-PqicdVUIsoWNyqxRQcUug62dsZg"><span style="font-size: 16px;">包含照片和個人信息的有效駕駛執照</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-NN0OdlBvpo0GqwxShQyuWLvhsOc"><span style="font-size: 16px;">居留證</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-JyagdixHZoV2NPxGK7Qu6Wlgsdf"><span style="font-size: 16px;">政府簽發的居留許可證件</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-TCgedPUTqoxoXtxG9GUuGzfXs0c"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-EK2sdcelxow4Cgxe6qiuIujEsff"><span style="font-size: 16px;">*BTN-<strong>前往 </strong><strong>KYC</strong><strong> 認證</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">https://www.mexc.com/user/id-auth</a>*</span></div><div class="ace-line ace-line old-record-id-X4P9dfxxxofhoKxe605uL23qswd"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-HuG9dZGHBovRRoxRbzfudbRWsVf"><strong>2. 如何選擇 KYC 認證證件類型</strong></h2><div class="ace-line ace-line old-record-id-UnV9dk6tbo2z6ex9SLduRd8KsSd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CFOjdqyPNo3MkGxUWZpu52DhsV1"><span style="font-size: 16px;">Web 端初級認證：</span></div><div class="ace-line ace-line old-record-id-HLi5dnVPpokmmPx2O3DuDecys2d"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"bfcae138-65f1-443c-b323-8ad7873710b6","height":1290,"width":2938,"currHeight":1290,"currWidth":2938,"natrualHeight":1290,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCYwXbMZZ6oErBMxlCL3usI8asze%2F%3Fpreview_type%3D16","file_token":"CYwXbMZZ6oErBMxlCL3usI8asze","image_type":"image/png","size":319888,"comments":[]}]}" class="image-uploaded gallery old-record-id-Ql2LdtSNmoNw23xhkLAudOmvsIh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202603281143329665oijeFFWj8VC9n.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDWXdYYk1aWjZvRXJCTXhsQ0wzdXNJOGFzemUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUWwyTGR0U05tb053MjN4aGtMQXVkT212c0loIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DWXdYYk1aWjZvRXJCTXhsQ0wzdXNJOGFzemUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/CYwXbMZZ6oErBMxlCL3usI8asze/?mount_node_token=Ql2LdtSNmoNw23xhkLAudOmvsIh&mount_point=docx_image" data-width="2938" data-height="1290" data-lark-image-uri="drivetoken://CYwXbMZZ6oErBMxlCL3usI8asze" data-lark-image-width="2938" data-lark-image-height="1290" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-JgUhd4MxGozwKFx6KgfuXWOBsQe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LK2AdZyfNo7rz6xaHsYu7Zdjsbh"><span style="font-size: 16px;">App 端初級認證：</span></div><div class="ace-line ace-line old-record-id-XH9udkpFFoRStlxwiISuZuoSs2g"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"289030de-7a52-4437-a397-3693843258f5","height":2167,"width":4167,"currHeight":2167,"currWidth":4167,"natrualHeight":2167,"natrualWidth":4167,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FVs9AbyG4gobicExErqku1agks8d%2F%3Fpreview_type%3D16","file_token":"Vs9AbyG4gobicExErqku1agks8d","image_type":"image/png","size":2423697,"comments":[]}]}" class="image-uploaded gallery old-record-id-SxehdbBNRo36BdxEqR6u3A6RsKh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260328114333530RiXxTCAxmgHq3h.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJWczlBYnlHNGdvYmljRXhFcnFrdTFhZ2tzOGQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiU3hlaGRiQk5SbzM2QmR4RXFSNnUzQTZSc0toIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9WczlBYnlHNGdvYmljRXhFcnFrdTFhZ2tzOGQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Vs9AbyG4gobicExErqku1agks8d/?mount_node_token=SxehdbBNRo36BdxEqR6u3A6RsKh&mount_point=docx_image" data-width="4167" data-height="2167" data-lark-image-uri="drivetoken://Vs9AbyG4gobicExErqku1agks8d" data-lark-image-width="4167" data-lark-image-height="2167" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-AGTQdst5IoCYK0xkiciuRSUasue"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-BhvPdcZ15oIKQIxEtj0u2gjFsSh"><strong>3. KYC 認證證件照片要求</strong></h2><div class="ace-line ace-line old-record-id-CsbzdXR2roa1cvxl7eLuCK65s8f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ODCGdXANAoWhlXxrzCAueprMs3g"><span style="font-size: 16px;">為確保 KYC 認證順利通過，請您在提交證件時注意以下幾點：</span></div><div class="ace-line ace-line old-record-id-Fxn5d68FloYaJExJDduu9JfJs1g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TmpNdVsy8oskXNx3HzkuZNz8shc"><span style="font-size: 16px;"><strong>1）證件有效性：</strong>請確保您提供的是政府簽發的正式證件，且證件仍在有效期內，過期證件將無法通過審核。</span></div><div class="ace-line ace-line old-record-id-Sq2kdrwPcoBwwdxUXTvuddhOsGb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UxAKdquyVoEyxaxvMzJuArh5sig"><span style="font-size: 16px;"><strong>2）照片拍攝：</strong>請使用證件原件進行拍攝，不接受複印件或掃描件。拍攝時確保光線充足，證件上的所有文字和照片清晰可辨，四個角完整可見。請注意，平台不支持使用圖形編輯軟件處理過的圖片。</span></div><div class="ace-line ace-line old-record-id-Vdr9dl83oogbbPxWldWuVueqsDc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UgU4d489govzeixCtMFuAhbrsnd"><span style="font-size: 16px;"><strong>3）年齡要求：</strong>您必須已達到所在國家或地區法律規定的成年年齡，方可進行實名認證。</span></div><div class="ace-line ace-line old-record-id-PwlLdSW34o5IQuxI95OuENODsHf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-AokvdBBL2oNVXdxHQtBusE6HsYc"><strong>4. 溫馨提示</strong></h2><div class="ace-line ace-line old-record-id-HRCwddn6yoZayMx8Ks8uEDhds1f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JeVidoh2HoziNax4rvxuVVjGsKc"><span style="font-size: 16px;">在進行 KYC 實名認證時，請仔細核對填寫的姓名、證件號碼等信息，確保與證件上的內容完全一致。任何信息錯誤都可能導致認證失敗。同時，請務必使用本人的真實有效證件，提交偽造或他人證件屬於違規行為。</span></div><div class="ace-line ace-line old-record-id-QOhCd8UFXoz9yDxcdYMuZUOnsmf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FYSAds3kZoVDrcxEEJKuQqEYsye"><span style="font-size: 16px;">如果您在 KYC 認證過程中遇到問題或認證未能通過，可以透過 MEXC 平台的在線客服或<a data-lark-is-custom="true" href="https://www.mexc.com/support/requests">提交工單</a>尋求幫助，客服團隊將為您提供進一步的指導和支持。</span></div><div class="ace-line ace-line old-record-id-KLKFdRvn9o30olxSINEuyFWPs4d"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-VWbjdeOuPok5KMxoqv7ugy1QsCb"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-PcSCdJdyNoA6bsxyEK7uCnmss0g" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/why-is-kyc-verification-necessary-17827791519717" style="font-size: 16px;">為什麼要進行身分認證</a></div></li><li class="ace-line ace-line old-record-id-VUc1dxuILo0kwSxPoHyuwqH1skb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-EFNxdkUGcoMvubxkklGuMEawsac" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分高級認證</a></div></li><li class="ace-line ace-line old-record-id-TsRede8HKoglHuxcK0lupbTWsgH" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">個人身分認證過程中常見問題</a></div></li><li class="ace-line ace-line old-record-id-EA0ZdwHBXoYSv2xuMwYuwHLGswd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" data-lark-is-custom="true" style="font-size: 16px;">如何完成機構認證</a></div></li></ul><div class="ace-line ace-line old-record-id-Z2rGdqRQKoTTjAxL3BgukcqTsCg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VjUXdYFdPodJDGxH037ux8aRs1c"><span style="font-size: 16px;"><br></span></div></div>

如何在MEXC驗證我的居住地址

2025-12-24 14:15:33

<div data-page-id="FVrYdLW3jo8Y1Rxelr0uuV8TsCb" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-HBvKdGZLkojsKvx07UYudLbfsqc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">提供地址證明是 MEXC 身份認證流程的一部分。註冊 MEXC 賬戶後，您需要上傳地址證明 (POA) 文件，以完成身份認證，並確保遵守所在地區或國家的法律法規。</span></div><div class="ace-line ace-line old-record-id-Jf7YdV3mqod3H2xdyEguPdK9sBE"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RsCzdRJ5Eol4agxR93auRYxzspb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在本文中，我們將介紹如何證明您的居住地址並成功上傳地址證明文件，以便您能夠順利通過地址認證。</span></div><div class="ace-line ace-line old-record-id-MaYQdQGlvo6HOexJQJwuoQnisLc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-WKgIdp6N3oHz47xH4lHuBeXcsFf"><span style="font-family: arial, helvetica, sans-serif;"><strong>1. 什麼是地址證明？</strong></span></h2><div class="ace-line ace-line old-record-id-XXwcdCBDUoLXE0x4iX8ugxafswe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WrJtdTwsVoy6DxxnDyiuQONJs8d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">為了完成賬戶身份認證，您需要提交證明文件：地址證明 (POA)。當您提交所需文件之後，我們才能核實您的有效地址。地址證明文件用於核實您的居住地址。在賬戶身份認證過程中，您需要上傳包含您的全名和住址信息的地址證明文件。</span></div><div class="ace-line ace-line old-record-id-KTMxdKvOhoFbwixOQnduzCLXs2g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TOCZdNBRYoMfLdxvyvluDzyrsMg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">您上傳的文件必須符合特定要求，才能作為您的地址證明。該文件必須以您的名義簽發，並與 MEXC 賬戶所有者的姓名一致。文件的簽發時間應在最近 3 個月內，並包含以下信息：</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-XwRHd0zpGohN3jxnvihuZZKvsgh" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">您的姓名</span></div></li><li class="ace-line ace-line old-record-id-L5Eqdiov8o8JNoxnPmOuOT22sxc" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">您的家庭住址</span></div></li><li class="ace-line ace-line old-record-id-KLuUdz9R6omnRsx14IJubEwSswd" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">簽發日期</span></div></li><li class="ace-line ace-line old-record-id-GHM5dfp2soieRuxhBdnurkZnshf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">簽發機構</span></div></li><li class="ace-line ace-line old-record-id-OBXmd1oMfoSqJmxZGPCup6gtsyx" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">簽發機構相關信息（如標識、聯繫信息或網站）</span></div></li></ul><div class="ace-line ace-line old-record-id-PSEjdAX13ow3rVxs4viuQM4Xsqh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-BowmdZcDDo7cuYxZ9vWuTusysxe"><span style="font-family: arial, helvetica, sans-serif;"><strong>2. 哪些文件可以作為地址證明？</strong></span></h2><div class="ace-line ace-line old-record-id-WlTWdHGJaodapIxe9pwuHr09smc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AIgndiyanoZGLPx9FFtuUgUTs3f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">您選擇的文件必須顯示您的全名，並明確註明居住地址、簽發日期和簽發方姓名。簽發日期與提交日期之間的間隔不得超過 3 個月。有效文件包括但不限於：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-U59QdPY7hoQ9AExoEuZuHJ0jseb" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">銀行對賬單</span></div></li><li class="ace-line ace-line old-record-id-WhWCdY1OcoqX22xrSUbuOTXfsvE" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">銀行信函</span></div></li><li class="ace-line ace-line old-record-id-CLkCdas9Mojt3KxSVBQu93O6ss1" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">抵押貸款/存摺</span></div></li><li class="ace-line ace-line old-record-id-NW7tdX6yLoOBhlxliVZumnAMstf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">個人電話、家庭電話、互聯網或電視賬單</span></div></li><li class="ace-line ace-line old-record-id-XNHDdt11moaEhqx5Llpuhowdseb" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">水費、電費或煤氣費賬單</span></div></li><li class="ace-line ace-line old-record-id-BDqTd1OTRo2tSxxNlfBuxwhusDd" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">其他公共服務提供商的賬單</span></div></li><li class="ace-line ace-line old-record-id-UO8Ed6rIgomCkdxF6gXuGHbqsDg" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">政府機構的信函或通知</span></div></li><li class="ace-line ace-line old-record-id-Cgyfd63jMomeblxav2DudvYushN" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">選民登記證明</span></div></li><li class="ace-line ace-line old-record-id-UXAjd9tT8oWPG8xmKANujudVsCd" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">納稅評估</span></div></li><li class="ace-line ace-line old-record-id-B6ihdf72so6tY4xUDA9uJJuysef" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">臨時登記表/證明書/車輛登記證</span></div></li><li class="ace-line ace-line old-record-id-HbzJdNmomowLPCxaHsWuRVlJs2f" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">房地產中介機構的租金賬單</span></div></li><li class="ace-line ace-line old-record-id-EN20dgY6LonHjnxsrLnuqepdsHf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">雇主出具的確認地址/購房契約文件</span></div></li></ul><div style="text-align:left" class="ace-line ace-line old-record-id-VWc0d9wUtoI3oKxdgKFuMpPcsUh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-NmDxdIOV5oUmWtx7OGbu0cXvsSh"><span style="font-family: arial, helvetica, sans-serif;"><strong>3. 哪些文件不能作為地址證明？</strong></span></h2><div class="ace-line ace-line old-record-id-BM7SdgLVloVkWmxCbGKuNQkKsre"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-D2xedkCfuohldUx91J7u7As7sCg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">以下文件一般不能用作地址證明：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-GYnIdHlyPosryVxIZxOuZ7kzs6f" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">交易收據（即使顯示了配送/賬單地址）</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-OGgodJndJolOynxWaFGucAnks5c" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">醫療賬單</span></div></li></ul><div style="text-align:left" class="ace-line ace-line old-record-id-AfnldXstBor5YyxqiiKuI8EZs3d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-JUVpdihv1oMritx4THDuTqQYsff"><span style="font-family: arial, helvetica, sans-serif;"><strong>4. 上傳文件時，請注意：</strong></span></h2><div class="ace-line ace-line old-record-id-Wj4SdArvyoBK4txuMLkuqcbSsed"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RPdudGGStoCVCVxVpluufH5bslf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1）確保您的文件可用作地址證明。如不確定，請查閱上述清單。</span></div><div class="ace-line ace-line old-record-id-CUeqdv09xohEf6x1aSTuOOcysde"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-S2yjddXo1oQbfIxr47iu08DwsGb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2）確認您的文件簽發日期是否超過 3 個月。MEXC僅接受在最近 3 個月內簽發的地址證明。</span></div><div class="ace-line ace-line old-record-id-ZoC5dlHvkoVAuBxMAgiu12LMstf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CjM8dBthiodtNPx9K8suhQtsslh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">3）該文件必須包含您的姓名、您的地址、簽發日期及簽發機構。</span></div><div class="ace-line ace-line old-record-id-VhK7dzRFZoTJmNx3Yh4u9uGysdg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EBoXdpAW2oLiScxoBcluywiAsKb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">4）該文件必須以您的名義簽發。核對地址證明文件上的姓名和地址是否與您在MEXC賬戶註冊過程中提交的姓名和地址一致。</span></div><div class="ace-line ace-line old-record-id-IO4LdUfMMoJaOaxQhOpumj2VsPc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OyjCdPdpSo9uo3xf7XXuWvmOsce"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5）請務必使用未經編輯的原始文件，避免使用經過裁剪的文件。您可以提交紙質賬單的照片或掃描版本，或電子賬單的 PDF 文件。但是，掃描件或截圖應避免模糊不清或反光，且不應是黑白的。您還應掃描文件的所有四個角，確保所有內容清晰可讀。</span></div><div class="ace-line ace-line old-record-id-SajUdhbIaoQwE7xH80WuBQXdsGd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-AdbrdOO1DoEcE1xaV5euhrTEs7g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">6）確保文件格式和大小均符合要求。支持的文件格式為 <strong>.PDF</strong>、<strong>.JPG</strong> 和 <strong>.PNG</strong>。不支持上傳其他格式的文件。</span></div><div class="ace-line ace-line old-record-id-MRaud9O0EoE2YJx3OFLuYffysfh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Yqovd55lVog39VxqcakuAOedsQh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">7）請注意，您的地址證明可能需要 24 小時才能審核完畢，屆時您將自動收到審核結果通知，無需聯繫客服。</span></div><div class="ace-line ace-line old-record-id-CI1sdEoK5oRiEux5461uKuWCsmb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-TmL7dnfgtouSfHxB8oJugG44sPL"><span style="font-family: arial, helvetica, sans-serif;"><strong>5. 常見問題</strong></span></h2><div class="ace-line ace-line old-record-id-FpicdATEMoHJHZxNlZquXQBpsmd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-UCfbd15WPo6YLpxV74luz52hsHd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5.1 為什麼需要進行地址認證？</span></h3><div class="ace-line ace-line old-record-id-SpgLdv8EQonTdEx9eYLulnVcsdg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HFfwdDz3RoYDGox2CFkuY8bPsLd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">地址認證是 MEXC 身份認證流程的一部分，地址認證用於核實您的居住地址。在賬戶身份認證過程中，您需要提供您的全名和住址，並上傳相應的證明文件。</span></div><div class="ace-line ace-line old-record-id-MG8Md68oCoaB0exShitugA7rs9c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-AZZAd6phgoq5fxxqYf3uyZaxsnf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5.2 什麼是無效或不完整的地址？</span></h3><div class="ace-line ace-line old-record-id-D2l8dkygboRyYLxsuIYuoxCisEc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CSradA7rmoyxIkxhA5PuHuCJs5b"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">請務必提供完整的住址，包括單元/門牌號、街道和郵編。</span></div><div class="ace-line ace-line old-record-id-H7cudgyoto4ptCxsUH4uN0eksNg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Q1fKdQup6oLJsFxGMxNu6CYTs5c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5.3 為什麼地址認證選擇不到我所在的國家/地區？</span></h3><div class="ace-line ace-line old-record-id-EjUbd9wFdo1UwYxxuViuEbSss1f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TiObdJigJox2OGxNpBKuCRpysWd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">目前支持居住地址認證的國家，您可以在產品頁面進行查看。</span></div><div class="ace-line ace-line old-record-id-Pr9Qdkpk4onaKexIlcGuOo1Gscc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-YXJUdwuYloduICxjFFeu1g31sof"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5.4 地址認證有哪些要求？</span></h3><div class="ace-line ace-line old-record-id-VLn6d19ifoF8zZxfbdEuNFfUsle"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EVcKdUtGVoO7RyxCJ1AuyEc4stb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">您選擇的文件必須顯示您的全名，並明確註明居住地址、簽發日期和簽發方姓名。簽發日期與提交日期之間的間隔不得超過 3 個月。</span></div><div class="ace-line ace-line old-record-id-REIIdsBaIoCwAaxaQ1jumVBhsf0"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Yy0kd2YjeoMuBqxPWzbu3jKQsjh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5.5 如何修改地址證明？</span></h3><div class="ace-line ace-line old-record-id-SPXsdjLoboJGu9x68RHu4SsGsj3"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TmDwdogLpo0jPOxlqjEu3YaDsSg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">如果您的地址驗證信息有變，請聯繫客服。</span></div><div class="ace-line ace-line old-record-id-XOkBdFaJco6yYvxWUryuCpLBseg"><br></div><div class="ace-line ace-line old-record-id-RqordHv2DoiGxNxo9R0ur6LvsFT"><br></div></div>

如何完成個人身分初級認證

2025-11-04 17:26:04

<div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-Bqlpd0RfAo4CZAxm8bYuxLoGsdh"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><a href="https://www.mexc.com/zh-TW/announcements/article/17827791519718#:~:text=App%20%E7%AB%AF-,1.%20%E5%A6%82%E4%BD%95%E5%AE%8C%E6%88%90%E5%80%8B%E4%BA%BA%E5%88%9D%E7%B4%9A%E8%BA%AB%E5%88%86%E8%AA%8D%E8%AD%89%EF%BC%9AWeb,-%E9%96%8B%E5%95%9F%E4%B8%A6%E7%99%BB%E5%85%A5">Web 端</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-R7HsdxvTcoWT9sxdnOlux8wXsic"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><a href="https://www.mexc.com/zh-TW/announcements/article/17827791519718#:~:text=%E8%AB%8B%E8%80%90%E5%BF%83%E7%AD%89%E5%BE%85%E3%80%82-,2.%20%E5%A6%82%E4%BD%95%E5%AE%8C%E6%88%90%E5%80%8B%E4%BA%BA%E5%88%9D%E7%B4%9A%E8%BA%AB%E5%88%86%E8%AA%8D%E8%AD%89%EF%BC%9AApp,-1%EF%BC%89%E9%96%8B%E5%95%9F%E4%B8%A6">App 端</a></span></div></li></ul><div class="ace-line ace-line old-record-id-YxrrdO8EsoN4HbxuQ02uMAlaskb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-FRZcdqWOUoLpfJxKzatuXUwesdh"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 如何完成個人初級身分認證：Web</strong></span></h2><div class="ace-line ace-line old-record-id-GRkCddpmCoCxJ4xRh7buBkqLsTe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-PftBd79viooHlWxTxRJuUT6ysmb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">開啟並登入 MEXC<a href="https://www.mexc.com/zh-TW/"> 官網</a>，在導覽列【個人頭像】中點選【身分認證】進入<span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/zh-TW/user/id-auth">個人身分認證</a></span>頁面，在【初級認證】中點選【在網頁認證】按鈕。</span></div><div class="ace-line ace-line old-record-id-LchGdiOLpoAlgtxR4SRuqzVKsyf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="image-uploaded gallery old-record-id-EO6mdj83xowpmixMZakubvR0slb" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827204810760uvCIo05ow3NEru.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-Oe2Jd31gPo2xpJxMVjAuryXtsPd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-EzYIdik7EolOqnx6ZvhuEFjRsws"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在初級認證頁面，請按以下步驟完成身分認證：</span></div><div class="ace-line ace-line old-record-id-PB9Pde7Cvodw3qxHOitumCTfszc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-CAoRdRsH5oGqgixt5flu86Gis3e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>選擇證件資訊：</strong>根據您的身分證件選擇對應的【國家/地區（請選擇證件的簽發國家）】和【證件類型】。</span></div><div class="ace-line ace-line old-record-id-AdYQdpyqNo3Ok0xbQbvu5lr6sVd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-R7UJdmrOao9qHSxr4nOu1zM9sAc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>上傳證件照片：</strong>拍攝或上傳您的【證件照片】正反面照片。為確保審核順利通過，請注意照片需清晰完整，四角無遮蔽或缺失。您可選擇直接拍攝或從本地相簿中選擇已有照片。</span></div><div class="ace-line ace-line old-record-id-F3cUdCvOaoO521xEQkzu54Blsgf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-XswfdlfGRo5QCDxFoidullzps7e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>提交審核：</strong>確認資料無誤後，點選【提交審核】完成申請。系統將在 24 小時內完成審核並返回認證結果，請耐心等待。</span></div><div class="ace-line ace-line old-record-id-AVyidOLCdovEHSxOkahufurksKg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-SokUdpxgSoCxWpxlHeRuKi3Nsig"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827204810593d0qVE2eCSf9cBW.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><h2 class="heading-2 ace-line old-record-id-TNrVdz4RGoxTNGx8fHEuEqXmsxf"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong><br />2. 如何完成個人初級身分認證：App</strong></span></h2><div class="ace-line ace-line old-record-id-VQfrdUHlloLLdlxgtUuuccN1smg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Tu6idLpPzoZyIzxhkYzuiKyisLf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）開啟並登入 MEXC App，點選【個人頭像】。</span></div><div class="ace-line ace-line old-record-id-GB80dDNcQoQjwFx5nG0ufZeWslc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-NH9ZdchYzoJrgZxknX8ulPJ2sqb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）點選頂部暱稱旁邊的【去認證】按鈕進入個人認證頁面。</span></div><div class="ace-line ace-line old-record-id-Shqnd1f6wo3Ag0xR4iDuE62msQg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-GpWodllXboIwBTxY6vHuiwuTsrg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）在個人認證頁面初級認證中，點選【去認證】。</span></div><div class="ace-line ace-line old-record-id-IC6Ld5LTEoihgkxRVsyuTomCsV2"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-S7oNdBlRtoZka3xeD7tuaHtrsWh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）選擇您要認證使用的【證件簽發國家/地區】和【證件類型】後，點選【下一步】。</span></div><div class="ace-line ace-line old-record-id-BRI4dyzJRohPbvxHHqFuxtLssBd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Bx01dfhTNoabz0xQapWuz04jsXc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5）拍攝或上傳您的【證件照片】正反面照片。為確保審核順利通過，請注意照片需清晰完整，四角無遮蔽或缺失。您可選擇直接拍攝或從本地相簿中選擇已有照片。</span></div><div class="ace-line ace-line old-record-id-FVn5daFbvoUpSZxZiYhuZHVlsGg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-DWzYddat3ond8kxorweuKuvmsoh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">確認資料無誤後，點選【提交】完成申請。系統將在 24 小時內完成審核並返回認證結果，請耐心等待。<br /><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-Dzz0dkjD1oygWTxjBknuZbQ3soe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827204810909AKnMG9yYl4YYRK.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-K6Cvd9bMso7LUrxfUNcuMuO9sqd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-GKp2dCC8woccRLxJsUXuRGfVs6d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">溫馨提示，您也可跳過初級認證直接進行高級認證。</span></div><div class="ace-line ace-line old-record-id-ZONfd6715okLdLxXzmiut8SvsVf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-VEMBdSgp7org7QxKb7QuODu5ssg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-P3ysd3Bnso6shfxiVP4uBEW5spf"><div><span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/zh-MY/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分高級認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-RQm2d7KaMoUwKpxXXKYuF0yFsRd"><div><span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/announcements/article/17827791529664" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">KYC 認證過程中常見問題</a></span></div></li></ul><div class="ace-line ace-line old-record-id-B1vwduWO4oyeJZx8uLsuwEW7sMf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div></div>

如何完成機構認證

2025-09-12 11:29:21

<div><div class="ace-line ace-line old-record-id-D66ndIjuToAv63xMSyqux4KxsMd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-KC9DdfQiWo1QL6xYZlsu2THIsaf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">打開 MEXC <a href="https://www.mexc.com/">官網</a>首頁並登錄，在個人頭像中選擇【身分認證】。</span></div><div class="ace-line ace-line old-record-id-FXLldsiiVoA4UWxJMT2uFfFAsce"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-KKCSd5LPIoYltJx8a95urpxXstb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202508292013497311a2ItD7b2Gi9pL.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-S4UgdoKxvoYF0QxFDWnuF6ujspc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-LaV1dclkboxQz2xGahBuwgTqsgu"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">點擊【切換至機構認證】。</span></div><div class="ace-line ace-line old-record-id-CpVPdy34qoecYaxDONXuv6Tysvd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-VvmGdm8ALoD3Gtxya0cuw1SHsPf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201349941gMoEmtC0M7oj1u.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-NKH3dOf5oonh0Yxyul3uYxxEs4c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-BHMRdEMVIoKp6OxhYVHumd2WsPe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在機構認證界面，您可以看到需要提前準備一些資料。這是為了避免您在認證過程中，由於資料不全無法順利填寫認證信息，需要中途反覆多次退出的情況，建議您準備齊全資料後，再點擊下方【開始認證】按鈕。</span></div><div class="ace-line ace-line old-record-id-KzpMddQqtoAPTKxQOggulEvxs4Y"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-FqdJdUYbNoFzwpxcgCfuN4Gds0f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">MEXC 對董事會決議文件和股權結構資料提供了相應的參考模版，您可以點擊【參考模版】進行下載使用。</span></div><div class="ace-line ace-line old-record-id-JWbodmCO6oljoOxISVHukXERsNg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-GdVDdUCyyo6qE1xUBfAugDSjsOc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202508292013499350T3shz3dz0FOGZ.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-O5xFdS1sUo1qtKxhRIuut3J2sGg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Pe1UdpWDwol4qexybfXul88Ashe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在資料填寫頁面，您需要填寫【機構信息】、【公司註冊地址】、【公司主營地址】等詳細信息，填寫完成後點擊下方【繼續】，進行機構成員信息填寫。</span></div><div class="ace-line ace-line old-record-id-YJ4fdrPjlovNpXx1f6XuJ78AsLd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-AmjAdGF08oEzGtxti8GuoFnIsvb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201350093XjrK9BHZWAGSgq.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-EjdRdf5n5oarlbxkmeZueETMsFd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-LWdddzAXZookHHxldOtuVsjnsUg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在成員信息頁面，您需要填寫【公司授權人】、【對管理或指導實體負有重大責任的個人】、【最終受益人】的相關信息，填寫完成後點擊【繼續】。</span></div><div class="ace-line ace-line old-record-id-B1KDdAW53oE6V0xmxJiuQVLjstb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-KRcndbnXDoCEwpx5or2uk6Jcsob"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201350048SnCQ7OPDfZ4i4c.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-CI67d4nkKo3R3KxmGCDuKUsosIh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-INjZdZazBo73brxjJGLu9pVvsMc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在上傳資料頁面，您可以將在開始機構認證前，準備好的資料開始依次上傳，資料上傳完成後，查看聲明並勾選下方【我完全同意這份聲明】，然後點擊【提交】。</span></div><div class="ace-line ace-line old-record-id-EVZQdeqi0oezYQxbfDQuxe2usPQ"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-FU7KdoWfVo34hUxsMuZuJEGSsah"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202508292013501908srzbN2PiWSmlS.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-M1KHdx9NPoTdyYxLEZnur4TgsWc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-SdKSd7Vqjof6Uvxixdvu4Oz4sLh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提交完成後，您將進入【入駐審核】階段，請您耐心等待，審核通過後完成機構認證。需要注意的是，目前機構認證僅支持在網頁端進行認證。</span></div><div class="ace-line ace-line old-record-id-LkeCdd0l1ounwnxWZRpuPWFhstd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-XvTBdSGdRoNOG8xIm3lucx9psze"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">完成機構認證後，可以提高賬戶的提幣額度，24 小時限額可增加至 400 BTC，同時享受更多機構賬戶權益。</span></div><div class="ace-line ace-line old-record-id-I2k2dM8yWocmYwxX1EiunLpWsId"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-NFQ1diwnhou3L8xBKeguDnD2s8c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">推薦閱讀：</span></h2><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-XThldAiwwotpi8xSyatu6MLBscf"><div><a href="https://www.mexc.com/announcements/article/17827791519718" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-ANbbdulaToXk6dxdoN2ua9jjsVg"><div><a href="https://www.mexc.com/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分高級認證</a></div></li><li class="ace-line ace-line old-record-id-GmE4dwiq5ogqtkxEfqCu1Oedsdd"><div><a href="https://www.mexc.com/announcements/article/17827791529664" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">個人身分認證過程中常見問題</a></div></li></ul><div class="ace-line ace-line old-record-id-Lnsldkzlso3dWUxEZnVunREIsrc"><br /></div></div>

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MEXC KYC（身分認證）常見問題解答

2026-06-02 15:38:20

<div data-page-id="ZhNxdyKRYooBrix89CPuXVs2sxf" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-GmCRd2rekoQmCyxeDZ1uZ5sWsdp"><strong>1. 如何查看 KYC（身分認證）認證狀態</strong></h2><div class="ace-line ace-line old-record-id-IwNjd3ttCo779Sx4sRLuPKgPsZc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EqyjdHwgGohSiGxCUbGuoWqNsud"><span style="font-size: 16px;">您可以透過以下方式查看當前的 KYC（身分認證）認證資訊：</span></div><div class="ace-line ace-line old-record-id-G7HbdsNCGosTj7xvw1Mu9ugRsmb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HJ7jdw8Wno4SECxgbt3uCAfLswo"><span style="font-size: 16px;"><strong>Web 端</strong>：登入 MEXC <a data-lark-is-custom="true" href="https://www.mexc.com">官網</a>後，點擊【人像圖標】下拉菜單中的【<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">身份認證</a>】，即可查看您的認證狀態和詳細資訊。</span></div><div class="ace-line ace-line old-record-id-EzhQdbx36oHJaXxh0PJuK3WDsMh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JM9jd26DwoEw5xxFT6duI0v2sjc"><span style="font-size: 16px;"><strong>App 端</strong>：打開 MEXC App，點擊首頁【人像圖標】進入個人中心。如果您已經完成 KYC（身分認證）認證，頁面則顯示【已認證】。如果您還未完成 KYC（身分認證），點擊【完成身份認證】進入 KYC（身分認證）頁面，進行身份認證。</span></div><div class="ace-line ace-line old-record-id-MrJrdBRHUoIABqxX6VhuHZjosrf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-N7I0dC1nHoGd67xWduyu3UyIskh"><span style="font-size: 16px;">*BTN-<strong>查看身份認證</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">https://www.mexc.com/user/id-auth</a>*</span></div><div class="ace-line ace-line old-record-id-PgLsdbHUJoYECMxnsJ2uGteOsed"><span style="font-size: 16px;"><br></span></div><p><video controls="" playsinline="" preload="metadata" src="https://customer-article.mocortech.com/publicVideo/F20260602153801991qgGVo8Xost8D4O.mp4" style="max-width:100%;height:auto;float:none"></video></p><p><br></p><h2 class="heading-2 ace-line old-record-id-LkuMdmt8gohLs2xK7k8uTp4tsDS"><strong>2. 初級認證與高級認證有什麼區別</strong></h2><div class="ace-line ace-line old-record-id-FdBUdLAHSojNV0xOZKxuyYwxsld"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QwnsdcpthoZlVVxDhVguD5OJsib"><span style="font-size: 16px;">MEXC 提供兩個級別的 KYC（身分認證）認證，滿足不同用戶的需求。</span></div><div><table class="ace-table" data-ace-table-col-widths="181;215;215" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="181"><col width="215"><col width="215"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-XnM9dYKePo9m88xNnCJurn83sPe"><strong style="font-size: 16px;">認證等級</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-RlJHd6tELonQV4xnSN3uHY04suh"><strong style="font-size: 16px;">初級認證</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-HJJZdn028oC3d6xnCh5uNOPasEg"><strong style="font-size: 16px;">高級認證</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-HM6Bdwzl8oCGy5x8mm3uuINBsPc"><strong style="font-size: 16px;">加密貨幣充值</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-V7kVdQYlroP5V8xjAtdungtFsIb"><span style="font-size: 16px;">無限額</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-AgsvdyJVDoPG2DxLdBbulTPtsHc"><span style="font-size: 16px;">無限額</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Aw9idj7t2oObOfxyYPquQj1ksXA"><strong style="font-size: 16px;">加密貨幣提現</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-GjrzdlN5BowK28xPnwyuWSHQsUb"><span style="font-size: 16px;">80 BTC/每日</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Do2sdNTqBo8FPBxnv11uvS6ssTc"><span style="font-size: 16px;">200 BTC/每日</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Oa8KdvUbSohzzUxrjncu4S0Rsgc"><strong style="font-size: 16px;">法幣交易</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-WaKJd48qTo0yOHxypZZuCl0JsPh"><span style="font-size: 16px;">P2P✅</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-WsyidWaH3oQzk8xGoc2u7oVNs3c"><span style="font-size: 16px;">20,000 USD/每日</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-EMPcd7qpLoqSAxx0ldoup1yxsJe"><strong style="font-size: 16px;">現貨/合約交易</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-TLrFd71xNoTgVwxH3IsuHhkbs1e"><span style="font-size: 16px;">✅</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-IDwTd3oAwo2FuYxrM40uGlxTsVh"><span style="font-size: 16px;">✅</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-UmgndGsIGoB3gqxHXriuupjbsac"><strong style="font-size: 16px;">平台活動</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Vq4mdEPtso9hQpxdZQjuARO9sEg"><span style="font-size: 16px;">✅</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-PtvGdwiw4oD80exfCLsu2gqjs4g"><span style="font-size: 16px;">✅</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-SXHTdDrDyo78UJxYpi6uL5MLsTb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-JNsfd6PTWoANDfxtOacugLtUsfd"><strong>3. KYC（身分認證）審核需要多長時間</strong></h2><div class="ace-line ace-line old-record-id-EvD4dfCXfoUtshxVcWzuVJjVsec"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BamBd669loberqxPHv4uC5DhsGb"><span style="font-size: 16px;">在通常情況下，KYC（身分認證）審核可在 15 分鐘內完成。但根據提交資訊的複雜程度以及當前的審核量，部分申請可能需要 8 至 24 小時才能處理完成。</span></div><div class="ace-line ace-line old-record-id-Uf5ndpYdpoA62pxw0Oju4FOGsrb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Xo5Rd2hfOozQwzxGaLuuwFy7sId"><strong>4. 提示「KYC（身分認證）認證次數超過上限」怎麼辦</strong></h2><div class="ace-line ace-line old-record-id-GSSOdyk0rojGR6xAA5cuZ06usog"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Y1wTdV8TqocJfQxKNhPuypqQsYg"><span style="font-size: 16px;">爲防止濫用，MEXC 對每日的認證申請次數設有限制。每個帳號每天最多可申請初級 KYC（身分認證）認證和高級 KYC（身分認證）認證各 3 次。如果您收到超過當日上限的提示，請在 24 小時後再次嘗試提交申請。</span></div><div class="ace-line ace-line old-record-id-ZCDVdZ0OpoNNxqxqy2wuAP9Fs2Z"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-KPQBdYpBQonH9KxBuyHuJjDcsgf"><strong>5. 提示「您已在另一個帳戶中完成 KYC（身分認證）驗證」怎麼辦</strong></h2><div class="ace-line ace-line old-record-id-S5L6duO7voNZNoxELKxuA46eszh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EUWudJdJjoLs3Jx4B8ruoG3zswd"><span style="font-size: 16px;">出現此提示說明您的身份資訊已經在其他 MEXC 帳號上完成了認證。根據 MEXC 規定，每個用戶可以認證兩個 MEXC 帳號。</span></div><div class="ace-line ace-line old-record-id-G46vdP5DVo6m51xopOWu4pY1s1g"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-J9IYdY0rNoxBuvxWfWDuEDhJsoc"><strong>6. KYC（身分認證）資訊錯誤或需要更新怎麼辦</strong></h2><div class="ace-line ace-line old-record-id-Gw0fdkOZhopU9Ax9HA2u8RdFs1b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MljEdUkS0osXGQxfCCvumcpHsSc"><span style="font-size: 16px;">如果您處於初級認證階段且發現資訊有誤，建議直接進行<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">高級認證</a>。在提交高級認證資料時，您可以上傳正確的身份證件資訊，系統將以高級認證的資訊爲準。</span></div><div class="ace-line ace-line old-record-id-F9Rldf5ezoiobGx2A9uuBH0Qs2d"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NSG0dEXcpoqgFDxrPNNuSJDOsmc"><span style="font-size: 16px;">如果您已完成高級認證但需要更正或更新資訊，可以透過平台<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth/reset-kyc">自助提交更新 KYC（身分認證）申請</a>。請根據實際情況選擇更新原因，如證件過期、資訊變更等，按照頁面指引完成提交流程。平台審核透過後將爲您更新認證資訊。</span></div><div class="ace-line ace-line old-record-id-L6rDdeR59oCyrPxL2JEuHrIOsBf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-WUMvdgZDropWKGxy0mrud09YsZg"><span style="font-size: 16px;">*BTN-<strong>身份認證更新</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth/reset-kyc">https://www.mexc.com/user/id-auth/reset-KYC（身分認證）</a>*</span></div><div class="ace-line ace-line old-record-id-AWe8dzT57oX1N7x3OlOugjbJs7f"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-IwdPdyFrOoBjSAxCUNPuaILksVc"><strong>7. 個人 KYC（身分認證）（初級/高級）能否轉爲機構 KYC（身分認證）</strong></h2><div class="ace-line ace-line old-record-id-EJR6d2UBsoIDocxH25buLyMPsjg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MmCtdMGmNoLtJGx9vyNudOgCsRb"><span style="font-size: 16px;">MEXC 目前不支持在同一帳號上將個人 KYC（身分認證）轉換爲機構 KYC（身分認證），或機構 KYC（身分認證）轉爲個人 KYC（身分認證）。</span></div><div class="ace-line ace-line old-record-id-In4ZdVeCuoWGL2xyLNXuPPSFsDd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-D50Jd4YuDoNIH5xrJRQubFJrszB"><span style="font-size: 16px;">如果您需要進行<a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">機構認證</a>，建議使用新的帳號完成機構 KYC（身分認證）申請。請注意，每個公司註冊編號僅支持爲一個 MEXC 帳號完成機構 KYC（身分認證）認證。 </span></div><div class="ace-line ace-line old-record-id-WUOvdY3JeoJPBaxkooouic6Ls9b"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-RwJvdLyvYoZjRsxbXbpuYvhQsDd"><span style="font-size: 16px;">*BTN-<strong>前往機構認證</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">https://www.mexc.com/user/institution-auth</a>*</span></div><div class="ace-line ace-line old-record-id-BFWgdAn9moX5SsxERxJuInwdsBg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-TbLCdaH9ioQ9QwxmQ5uuOCndsHf"><strong>8. 未完成 KYC（身分認證）能否進行交易</strong></h2><div class="ace-line ace-line old-record-id-DvUtd4JPcoFLm3xfesouLRelsbf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZoLNdbaSioheNBxGgWguIUwjsdf"><span style="font-size: 16px;">爲滿足您所在地區合規要求，未完成身份認證會影響您對部分服務（如充值、提現、交易）的使用。具體受影響的服務，請您以頁面提示爲準。</span></div><div class="ace-line ace-line old-record-id-QMOydHr65ok5YXxo2ENufq4Esce"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Xe3mdOCOQoDVsvxJ6BRu8xM5sjb"><span style="font-size: 16px;">請您立即完成身份認證，解鎖更多權限，享受更安全、完整的交易服務。</span></div><div class="ace-line ace-line old-record-id-K2A7dUW0soLtxaxsitguVxrOsuf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-LWKYdUq0Foo5Xwx7bfWuiBb1shh"><strong>9. 收到「資金受限，無法入帳，需要完成實名認證後才可入帳」彈窗</strong></h2><div class="ace-line ace-line old-record-id-O1n3dC2B4oDy6hxcibZu4TQVsBd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BcusdxwJroM4wjxGe2ouclCWsDb"><span style="font-size: 16px;">如果您收到「資金受限，無法入帳，需要完成實名認證後才可入帳」的彈窗，說明您的還未完成 KYC（身分認證）認證，此時請儘快完成 KYC（身分認證）認證以恢復正常使用。</span></div><div class="ace-line ace-line old-record-id-IEHtd3hs9oqejNxZGbMuYxsTsrc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JOxYdgRo0o3UBox7mmaubU4ysHc"><span style="font-size: 16px;">若您無法完成實名認證，可以前往【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW//assets/rollback-registration">退回登記</a>】頁面，按照要求填寫資訊申請退回您的受限資金。</span></div><div class="ace-line ace-line old-record-id-H9KQdeOjHoozUwxNcIouPdX6sfe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-CNNDdJ4ado1N0LxIZ1surhVDsCe"><strong>10. 收到「您尚未完成實名認證，需完成實名認證才可繼續進行提幣」的彈窗</strong></h2><div class="ace-line ace-line old-record-id-LlkxdlwtBoylyaxiwAdu6xHhs8b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RZ4bd9g5loUAmAxNbHIuLnhVsKc"><span style="font-size: 16px;">如果您收到「您尚未完成實名認證，需完成實名認證才可繼續進行提幣」的彈窗，說明您的還未完成 KYC（身分認證）認證，建議您儘快完成 KYC（身分認證）認證，以繼續使用平台功能。</span></div><div class="ace-line ace-line old-record-id-AwBydvdUJoCkFixroN0uazk0sic"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-O1N4dxftUoAYfdxR8sUudV17sZe"><span style="font-size: 16px;">若您無法完成實名認證，建議您可以透過官方網站自助提交【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/apply-clearance">提幣申訴單</a>】，按照要求填寫資訊申請提幣。審核透過後，您的帳號將僅保留提幣和平倉權限，無法繼續使用帳號的其他功能。</span></div><div class="ace-line ace-line old-record-id-WHlWd5sUhob1s4xTtFsuypFGsmg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-X8h0diDbVogIj4xN7PvuQzeOstg"><span style="font-size: 16px;">如您在 KYC（身分認證）認證過程中遇到其他問題，請透過 MEXC 官方客服渠道獲取幫助。</span></div><div class="ace-line ace-line old-record-id-KEIfdpY6zoeipHx3BFRuGdgesKe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-J7r9dUzMcogjinx6W3MumWi2snc"><span style="font-size: 16px;">推薦使用：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-OikbdNZ62o4yjXxzDS6uwhkvshc" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" style="font-size: 16px;">個人身份認證過程中常見問題</a></div></li><li class="ace-line ace-line old-record-id-NUZyd29GMoTKTixloHSuNdDLsub" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-institutional-verification-faq-334314387396278272" data-lark-is-custom="true" style="font-size: 16px;">MEXC 機構認證常見問題</a></div></li><li class="ace-line ace-line old-record-id-JgDudoViToGs2pxXunWuhQhIs0d" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-verify-my-residential-address-on-mexc-265394576205317120" data-lark-is-custom="true" style="font-size: 16px;">如何在 MEXC 驗證我的居住地址</a></div></li></ul><div class="ace-line ace-line old-record-id-JoKMdx7IpoG2asxWdf4uNtG4sph"><span style="font-size: 16px;"><br></span></div></div>

個人身分認證過程中常見問題

2026-04-02 15:39:30

<div><h2 class="heading-2 ace-line old-record-id-CbYQdiJqqoaqQMxRS9Euydads1f"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 為什麼要進行個人身分認證</strong></span></h2><div class="ace-line ace-line old-record-id-VAhHdUYcHoV5Q6x3KmkuTJc4spe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-YMPtdmHFEogiFmxzQoHu5NBUsT3"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">KYC （Know Your Customer) 即身分認證。透過實名認證後，平台可以了解帳戶的實際控制人及交易的實際收益人以加強審查，用於預防腐敗、反洗錢等目的。</span></div><div class="ace-line ace-line old-record-id-E0HvdRlH5oz7ixxbeM9uZVZNsBu"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-TwJ6dtxYiofr0RxXpmtucvc2s9U"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">更多內容歡迎您閱讀《<a href="https://www.mexc.com/zh-TW/announcements/article/17827791519717">為什麼要進行身分認證</a>》。</span></div><div class="ace-line ace-line old-record-id-Inr1dC2ECoySqLx4ZDuuvhgbsdh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-WEiOdWsKfonEHrxy9L0ukv4msme"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. MEXC 不同認證等級帳號權益</strong></span></h2><div class="ace-line ace-line old-record-id-W02idXDYeo6J0fxlg74uKzzHs6c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="201"><col width="201"><col width="201"><col width="201"></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-GaeHdNVerouv4cx84kjuaoYOsDg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">認證等級</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-IIy0dKIgponcMWx3mgGuEnuZsVg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">初級認證</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-OAeidsUDYoQ23exW2kqu57FbsPc"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">高級認證</strong></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Y9O8dHyXgoNDLNxKJgzuU6bDsfd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">加密貨幣充值</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-FFzrdaSSyoggzsxr4Uwuyij9sVb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">無限額</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Sy4JdqFTaotSnqxWCLEuKcozsJd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">無限額</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Iswkd0zfvogiWyxoEPPu0u6psLS"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">加密貨幣提現</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Z15NdTYV4otaNJx5Y63uDQ0hsdf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">80 BTC/每日</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Ui04dDTI5oIFrTxBnhiuRw5LsR6"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">200 BTC/每日</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-PXsTdRp9EoUoLYxk51MuCaQWs7c"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">法幣交易</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-HCqldlcHYoiO4VxzgI0uvHRXshh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">P2P ✅</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Bqrudqmo9oB68oxBJoVuLPTmsUd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">20,000 USD/每日</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-QYOodvHsjomfsMxQk42u92yDsYg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">現貨/合約交易</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-STxDd5Y8PoJYvpxqKdtudsUFsVf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-PpNCd2U1aoGJm4xrgssupQGOswc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Hn7ydXAHvoZVcPxMDd7u3mgpslg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">平台活動</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Bt0GdhlrDo8gyKxkuOVu1LG1suQ"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-JcabdVSsuoGVKGxZ0uiugMm2sde"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-SttvdhsxAoZOUbxYG87u7nprsKb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-YaUId5xIqocFAGxFGXsua6sKsgd"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>3. 我可以使用哪些證件完成個人身分認證</strong></span></h2><div class="ace-line ace-line old-record-id-X7l8dzZpLoYUnrxLIgIuWUTtsEg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-Nf6OdZUX6ohzbKx1ELyu6jDIsNc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">KYC 證件類型：身分證、護照、駕照、居留證等。相關資訊提交後，平台會進行認證審核。更多詳細內容，您可以閱讀《<a href="https://www.mexc.com/zh-TW/announcements/article/17827791519719">我可以使用哪些證件完成實名認證</a>》了解。</span></div><div class="ace-line ace-line old-record-id-Vvdmd4MaLoECwixq0cfufzUWsng"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-WUZmdVYpgo6L6WxNtIRueGw2sHd"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>4. 如何完成個人身分認證</strong></span></h2><div class="ace-line ace-line old-record-id-QCLJdtAhcoDUxWxEl8ququWGs7c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-LOusdUq0DoaCyPxYI6Just8Cs0b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">您可以在<a href="https://www.mexc.com/zh-TW/user/id-auth">個人身分認證</a>頁面，根據頁面提示進行操作，完成個人身分認證。詳細教程請參考：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-HvmpdslEAoljBzx6NI4ukXtzsFd"><div><a href="https://www.mexc.com/zh-TW/announcements/article/17827791519718" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-TM0Edw24PopU5mxyfU0uT1bnswf"><div><a href="https://www.mexc.com/zh-TW/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分高級認證</a></div></li></ul><div class="ace-line ace-line old-record-id-Z7FSdEIzDoPNLExZ25CuH6DHscd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-EsYNdA8nHok1oUxk4rcubuemsWz"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>5. 如何查看個人身分認證結果</strong></span></h2><div class="ace-line ace-line old-record-id-LfZedrmTloULAkxQiJtu0KVhsBJ"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-DdDxdCNcNoWgcgxbC4NuMnp5sdc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">當您的個人身分認證提交後，MEXC 將會透過電子郵件發送個人身分認證結果。您可以透過註冊 MEXC 帳戶的電子郵箱中查看審核未通過的原因。</span></div><div class="ace-line ace-line old-record-id-JhYPdlyWyoPUc6xBb2ruOW5Os5u"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-Cy2fdj0t3ouHkZxjcpJusqPFsgc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260324133927481mgUKWFs4yo96xN.png" style="max-width: 100%; height: auto; border-radius: 12px; width: 750px;" data-host-from-cloud="true"></div><div class="ace-line ace-line old-record-id-C2y1dR72Moh6imxjTKUu1qrnsJe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-NHQkdB31yoh5t8xn6txumrIssgb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">或者您也可以直接訪問<a href="https://www.mexc.com/zh-TW/user/id-auth">身分認證</a>頁面，查看個人身分認證結果。</span></div><div class="ace-line ace-line old-record-id-AC1RdqwB9oZSt6xEuZ5uVD3EsSc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-EHhPdafNKoRebRxSrUEuUyeVsCi"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250825165557940qb4kK2tubs8pIh.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px"></div><div class="ace-line ace-line old-record-id-D0tUdBTBoof4YJxrKvEuVijaspg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-PiUNdHBZIo9RXFx7Sl7ursiNsVg"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>6. 身分認證常見失敗常見原因和解決方法</strong></span></h2><div class="ace-line ace-line old-record-id-AGd3d9Zebo4DKyxCw2QuV8qXs4g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="100"><col width="205"><col width="245"><col width="270"></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-HggkdKEkkoZQRyxyfHsuAsdgszd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">序號</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-TVDWd1yBGoxrDcxGaqyu8yojs8c"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">常見失敗原因</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-CYwBd2dzFo7ybmxdIOHuK4KSsvc"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">可能的原因 / 描述</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-S32ndIrAMoeB4pxOEDRuEErksOd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解決方案</strong></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-MwxLdLf2WoD7wwxIeF8uNNMHsxe"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1</strong></div><div style="text-align:center" class="ace-line ace-line old-record-id-QAUXdmqQEoCaNcxGkwHuBMc8s0c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-J5FmddlvooGPrzxsiTxuCmfhsfd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">證件資訊無效或不完整，請確保您的全名或人像照片等資訊清晰可見，或提交其他類型證件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-OiWkdDWaaoEeYQxqjH9uGwW9sD7"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">證件照片模糊或部分資訊無法識別，導致系統無法驗證。證件屬於 MEXC 平台不支持類型。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-MFNidEujBoBlQ3x78okuOEljsuh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請確保證件照片清晰可見，尤其是姓名和人像等關鍵資訊，或重新拍攝上傳其他有效證件。</span></div><div class="ace-line ace-line old-record-id-T747d76SEoNKwQxxUh3upm1ksWh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">MEXC 僅支持以下證件類型：<strong>身分證、護照、駕照、居留證。</strong></span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-O5JxdQoQsohXhHxh54FukKOGsE2"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2</strong></div><div style="text-align:center" class="ace-line ace-line old-record-id-ItwEd8ooYohgboxApVnud3V5s3b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-QWEodBn8ko4R6nxdfLiuTICMs4c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">此證件可認證的帳號數量已達上限，請更換其他證件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-LlR5dbsVsoDxsexsxZVu7NbqsOg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">該證件已用於多個帳戶，超過平台允許的帳號綁定數量。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-HOsEdLAIXoM3WUxOzgTu9IMasVg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提交未綁定過其他帳戶的新證件，或使用其他類型的有效證件。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-XXh7dHGXeoqn7cxHLeZuiIpVscd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-PoNTdmpQ4oLHSFxOv1Iu9SyXspd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">證件過期，請提交其他類型證件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-HtUWdXufdoOKjNxFIBIuAcxtsFg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提交的證件已過有效期，不再被系統視為有效。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-BZe8dIqtmou1f7x2OTCuMrRUsje"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請上傳一份在有效期內的證件，確保系統能通過認證。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-UGYzdMHFHoVZ0xxMilZu4FRusUb"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-P2o8dMIVpoTlPux09LNuRg4HsKe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">不支持拍攝屏幕/複印件，請提交證件原件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-HbTBdTDI1oVnVTxHsCCummWos5b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">上傳的證件為屏幕截圖或複印件，而非證件原件的清晰照片。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-XctvdnPP6oFmKBxfOlZuThnMsod"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請確保上傳的是證件原件的清晰照片，不支持屏幕截圖或複印件。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-P7S1dmvMjoLtjrxUsAXuJMj2sfg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-R6ScdGt6Wor4yfxaemku0i43sPe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">證件資訊顯示不完整。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-BzI0ddRwFoF9OQx1SWLu3stOsCd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">證件照片中關鍵資訊（如姓名、證件號碼）未全部顯示，系統無法完整識別。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-M0oRd6imgoqZHlxMlhJuSmYPsRb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請重新拍攝並上傳完整的證件照片，確保所有必要資訊均可見。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-CrCjdTfoRoL1cixarOjuOzfEsAg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">6</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-X6SkdBT4EouBaTxNbutuA7LCsPe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">初級身分認證與高級身分認證資訊不一致。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-Q4Bvd80njosbWsxrJecubZXOsdg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">初級和高級認證中的資訊不符，導致系統驗證失敗。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-CLgOdueyBoqfX2xRCNru6JPdsVh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">核對並確保初級和高級認證中的資訊一致。</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-VYnfdeGYnoxAXSx2isNuItOOswf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-Eksnd7FpBoauXlxqSJgunLWesHe"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>7. 為什麼身分認證時無法上傳照片</strong></span></h2><div class="ace-line ace-line old-record-id-QRM5d1fFvo1eFKxzAhxusBhUsVh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-MYGJdrbf2o2xn7xgNdcufljSsNe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您在提交身分認證時出現無法上傳照片或者是提示錯誤資訊的情況，您可以參照以下幾點進行核實：</span></div><div class="ace-line ace-line old-record-id-VqVfd0risox9dNxW4J0uNx6Ys5g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-Ipi4duokoowGMKxJibnuRMlJsWg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）圖片格式必須為：JPG、JPEG、PNG。</span></div><div class="ace-line ace-line old-record-id-MPPpdBeVSork2Sxvditux2YNsgf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）圖片內存大小必須小於 5 MB。</span></div><div class="ace-line ace-line old-record-id-UHNIdTZA1o4eRlxmyspu4iWOscf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）有效證件必須是您本人的身分證、護照、駕照或居留證原件。 </span></div><div class="ace-line ace-line old-record-id-VXcvdwSGEofDX8xGRV3uhV9zsQc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）您的有效證件必須是非限制交易國家的公民證件。詳情您可以參考 MEXC <a href="https://www.mexc.com/zh-TW/terms">用戶協議</a>。</span></div><div class="ace-line ace-line old-record-id-RHGXdJvneolNILxYispuhmYas4q"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-WqlSdGfLfomMf4xCqr1uIExusac"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5）如果您提交的申請資訊均符合以上幾點要求，但依舊無法完成實名認證，可能是由於網路連接出現了暫時的問題，建議您按照以下方法重新提交實名認證申請。</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-ZD8QdM17yo3mraxecuruzdcRstd"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">稍等一段時間後再重新提交申請。</span></div></li><li class="ace-line ace-line old-record-id-PmDedlyP5oKtv5xt2pyuB20msHh"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">清理瀏覽器及終端緩存。</span></div></li><li class="ace-line ace-line old-record-id-Jbaode6DvoBoD6xTUm7uZ1FysBc"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">使用 Web/App 端提交申請。</span></div></li><li class="ace-line ace-line old-record-id-YTwbdGLlzoewQnxuCkTuy5Xlsve"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">使用其他瀏覽器提交申請。</span></div></li><li class="ace-line ace-line old-record-id-XTjLdxvHzodGHgxq8Bkun7Xqsuc"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">更新 MEXC App 至最新版本。</span></div></li></ul><div class="ace-line ace-line old-record-id-AyKad3k8joG3P9xqvNMuJOXOsUh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-PGXidRLu8oZaqwx3wuRuV0S3sCb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您在經過排查後，仍無法解決當前遇到的問題，請您將身分認證申請界面錯誤提示的截圖提供給我們的線上客服進行核實。我們將及時處理並優化相關問題，以便更好地為您提供優質的服務。感謝您的配合和支持！</span></div><div class="ace-line ace-line old-record-id-XfOQd0iT9ofTCKxxZ6nuZUkjsld"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-WCardNQIsoMTj3x8QSXuHmUIsOd"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>8. 如何重新提交個人身分認證</strong></span></h2><div class="ace-line ace-line old-record-id-AOmIddfKFoiBaFxholwu5oB2sOd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-DQK7dKLXLoAZ23xEd0Uu7s8LsEc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">根據認證結果的反饋，請您再次準備相關證明文件。準備完成後選擇在網頁端或者 App 再次發起認證即可。詳細教程請參考：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-MC8ZdDpfAoCP8ExUbW8u6ZZ4sUf"><div><a href="https://www.mexc.com/zh-TW/announcements/article/17827791519718" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-LD77dRI5roNcQwxMFuUutgTNsSd"><div><a href="https://www.mexc.com/zh-TW/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分高級認證</a></div></li></ul><div class="ace-line ace-line old-record-id-P86FdiZyao5OD1x4yjUujgySsgh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-HvhMdriN7o0O2ix4P6tua7fxs8c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您嘗試了以上解決方案後仍然無法透過個人身分認證，請您聯絡平台線上客服或<a href="https://www.mexc.com/zh-TW/support/requests">提交工單</a>獲取進一步幫助。MEXC 客服團隊會為您提供更詳細的指導。</span></div><div class="ace-line ace-line old-record-id-CcpydTd7Ao8H4zxne1rueFzss1d"><br></div></div>

MEXC 機構認證需要準備哪些文件

2026-03-30 11:07:00

<div data-page-id="U6jBdWQ7ToY7MvxJFVauIkoosnd" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-X2EIdUTDdoBWU2xDpM3uk8UAs3Y"><span style="font-size: 16px;">在 <a data-lark-is-custom="true" href="https://www.mexc.com/">MEXC</a> 在進行機構認證之前，您需要事先準備好完整的企業資格文件。準備齊全的資料可以幫助您順利完成認證流程，避免因資料不全而中途退出或多次重複提交的情況。以下是 MEXC 機構認證所需的完整文件清單：</span></div><div class="ace-line ace-line old-record-id-NZwqd2nwYokSvvxbMaCuca9rsee"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-Hvw4dnuvYonkEcxOzdTucsXasrf"><span style="font-size: 16px;">*BTN-<strong>前往機構認證</strong>&BTNURL=<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">https://www.mexc.com/user/institution-auth</a></span>*</span></div><div class="ace-line ace-line old-record-id-YOJBdyOaxoS7WUxm1IXuguX1sfM"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Ctv9d1waIoj5GfxUoTFuMrX2svc"><strong>1. 公司治理文件</strong></h2><div class="ace-line ace-line old-record-id-XVvRdSNvYocW8fx6w8JuR9pLs8f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QBkDdC8b5owhHVxoSdeubrZ3sQd"><span style="font-size: 16px;"><strong>董事會決議文件</strong>是機構認證的核心文件之一，用於證明公司已正式授權在 MEXC 平台開設機構帳戶。該文件需要包含董事會對開戶事項的正式決議，並由授權人員簽署。MEXC 平台提供了董事會決議的參考模版，您可以在<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">認證頁面</a></span>點選【參考模版】下載使用，確保格式符合要求。</span></div><div class="ace-line ace-line old-record-id-M8dGd9jPRohgWoxieAuuZPEgsWC"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-F3BZdJICKok58hxaPBZuCaI5sXq"><span style="font-size: 16px;"><strong>公司章程大綱及細則</strong>是另一份重要的治理文件，用於說明公司的基本營運規則、股東權利義務以及公司治理結構。提交時請確保文件為最新版本，並包含所有修訂內容。</span></div><div class="ace-line ace-line old-record-id-SSuGdACzFovT89xp3eJuSbR0sBf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-IvOtdpCUookEW5xCBxduND8ssMd"><strong>2. 公司註冊證明文件</strong></h2><div class="ace-line ace-line old-record-id-TP8RdfFeAogjUwxMsCCueuFfssb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XEEEdO5hTotXEAxFHJwuXfHwsAf"><span style="font-size: 16px;"><strong>公司註冊證書</strong>是證明公司合法成立的官方文件，通常由公司註冊地的政府機構頒發。提交時需確保證書在有效期限內，且公司名稱、註冊號碼等資訊清晰可辨。</span></div><div class="ace-line ace-line old-record-id-JTjudNDynoDxqxxqOebugTC3sU0"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OSo8d2czCoxHv2xWEQtuY1A8spg"><span style="font-size: 16px;"><strong>政府網站公司註冊資訊截圖</strong>是用於核實公司註冊資訊真實性的補充資料。截圖需從官方政府網站獲取，必須包含查詢日期，以證明資訊的時效性。</span></div><div class="ace-line ace-line old-record-id-NfHxdgloco7rhdxumYku7ke0sgh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-TYbbdQfcsoOu1FxirHdu0Cc7sUb"><strong>3. 股權及成員資訊文件</strong></h2><div class="ace-line ace-line old-record-id-BWM3d1E9WofJU0xoHZlunYpIsyh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PxNHdZyE8o9X5cxC3bxuv7wpsZc"><span style="font-size: 16px;"><strong>股東名冊副本</strong>需要包含公司所有現任和前任股東的完整名單，用於了解公司的股權歷史和當前股權分佈。</span></div><div class="ace-line ace-line old-record-id-TaDWdMlhZoopzcxIOl4uzSycs1c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CE4Td7eIjo8g1qxjhDou3M2NsFe"><span style="font-size: 16px;"><strong>董事名冊副本</strong>則記錄了由股東選舉產生的全部董事名單，包括任職時間和職位資訊。</span></div><div class="ace-line ace-line old-record-id-Xqb2dKcHgo1Q2dxFbVeulFMlszf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OTeedCAoIoBahaxYTofuq21osZb"><span style="font-size: 16px;"><strong>股權結構圖</strong>是展示公司所有權關係的組織架構圖，需要清楚呈現所有最終受益人及其持股比例。MEXC 同樣為股權結構資料提供了參考模版供下載使用。</span></div><div class="ace-line ace-line old-record-id-ZhBndndc4oBbJZxcU9JuG8DIskg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Qoi0dhziwo0KJqx98CVumMSLshf"><strong>4. 身分證明文件</strong></h2><div class="ace-line ace-line old-record-id-NgGWdJ4FnotNE3xuQ7FuqITrstf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VueAdvWeioB7DDxP0wrujGdbsdC"><span style="font-size: 16px;">所有關鍵人員的身分證明文件必須為有效護照，需要提供身分證明的人員包括：公司董事、授權代表、對管理或指導實體負有重大責任的個人，以及持股比例達到 25% 及以上的所有最終受益人。</span></div><div class="ace-line ace-line old-record-id-Sv1adHmm3ojg3WxxNByu5TZrsAh"><span style="font-size: 16px;"><br></span></div><div data-type="image" data-ace-gallery-json="{"items":[{"uuid":"b185bbcb-e9ae-4b24-92de-313b7ba39ea6","height":691,"width":1600,"currHeight":691,"currWidth":1600,"natrualHeight":691,"natrualWidth":1600,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FRxrBbyLyzoZBuKx2Hj5uVNWrsAc%2F%3Fpreview_type%3D16","file_token":"RxrBbyLyzoZBuKx2Hj5uVNWrsAc","image_type":"image/png","size":258814,"comments":[]}]}" class="image-uploaded gallery old-record-id-Hvv0dQ0VkoaHKLxECYkuT5Qosle" style="text-align: center;"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260330110613180G1DSjIx6w2QWSj.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJSeHJCYnlMeXpvWkJ1S3gySGo1dVZOV3JzQWMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSHZ2MGRRMFZrb2FIS0x4RUNZa3VUNVFvc2xlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9SeHJCYnlMeXpvWkJ1S3gySGo1dVZOV3JzQWMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/RxrBbyLyzoZBuKx2Hj5uVNWrsAc/?mount_node_token=Hvv0dQ0VkoaHKLxECYkuT5Qosle&mount_point=docx_image" data-width="1600" data-height="691" data-lark-image-uri="drivetoken://RxrBbyLyzoZBuKx2Hj5uVNWrsAc" data-lark-image-width="1600" data-lark-image-height="691" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-I7lFd31NNob7jWxfg6JutjRmsjb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-KLvSdtFUjoiz0NxWEDxuGI2lsog"><strong>5. 文件準備小貼士</strong></h2><div class="ace-line ace-line old-record-id-Gkm8dqCQkoeTDqxQ9sZukACWsOM"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XZMcdETgfo1mbnxqf6Iufm6Xsbe"><span style="font-size: 16px;">在準備上述文件時，請注意以下幾點：</span></div><div class="ace-line ace-line old-record-id-UACad8voeop1fpx22lLuekHVsBc"><span style="font-size: 16px;">1）所有文件需清晰可讀，建議掃描或拍照時確保光線充足、畫面穩定。</span></div><div class="ace-line ace-line old-record-id-PmHjdEbqtogvqpxc4NMuRnd7sYe"><span style="font-size: 16px;">2）非英文文件需要提供經認證的英文翻譯版本。</span></div><div class="ace-line ace-line old-record-id-Qu5cdkRftowHaBxKUZhuxAGHsef"><span style="font-size: 16px;">3）建議將所有文件按類別整理，以便在上傳階段快速完成提交。</span></div><div class="ace-line ace-line old-record-id-XhYfdcaKuoOMEaxCwvquFt1Csdd"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-LpzxdZEABo3Y8oxTuDCuBAulsWh"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-RFZEdc4T0oT9Zwxg0QcunuP6s2d" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" style="font-size: 16px;">如何完成機構認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-B2iFdSLy8oQ5XvxNe4auyvCCsse" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/mexc-institutional-verification-faq-334314387396278272" data-lark-is-custom="true" style="font-size: 16px;">MEXC 機構認證常見問題</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-QrgldMWNOofs1TxQDUzuMlsSsLh" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分初級認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-WXICd4SqPo2b0yx8KMOuMe29syc" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分高級認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-X3ljdcWGhoPz2mxMgmYu1WrKshb" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">個人身分認證過程中常見問題</a></span></div></li></ul><div class="ace-line ace-line old-record-id-ZMmsdxj5toW8ExxOvEyudTVPsOh"><span style="font-size: 16px;"><br></span></div></div>

MEXC 機構認證常見問題

2026-03-30 10:48:04

<div data-page-id="HgibdH6jLotTcOxFb81u5UEus8g" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-MBmOdsjFpod7DvxOWfSuluCYsde"><strong>1. MEXC 機構認證在哪裡進行？</strong></h2><div class="ace-line ace-line old-record-id-Bw2ndfLDdoZKoYx7U13u3dWhsRf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QNQHdbPf3oWf8KxlcqZu8IWWsOe"><span style="font-size: 16px;">目前 MEXC 機構認證僅支援在網頁端進行操作。MEXC<a data-lark-is-custom="true" href="https://www.mexc.com/"> 官網</a> →【個人頭像】 →【身分認證】→【切換至<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">機構認證</a></span>】即可進入機構認證介面。</span></div><div class="ace-line ace-line old-record-id-JpLSdbFIfoWFRVx5VW5u5Mcusyc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-AaqBdtoISox184xGo1juUb92sTb"><span style="font-size: 16px;">*BTN-<strong>前往機構認證</strong>&BTNURL=<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">https://www.mexc.com/user/institution-auth</a></span>*</span></div><div class="ace-line ace-line old-record-id-UBvDdcVOOoEzqmxSsQQuaRRLsUe"><span style="font-size: 16px;"><br></span></div><div data-type="image" data-ace-gallery-json="{"items":[{"uuid":"c88f1961-498f-4e90-ba91-db24b9fd0694","height":775,"width":1600,"currHeight":775,"currWidth":1600,"natrualHeight":775,"natrualWidth":1600,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FYwYAb8EwKoYAQExvanWumERmsXV%2F%3Fpreview_type%3D16","file_token":"YwYAb8EwKoYAQExvanWumERmsXV","image_type":"image/png","size":325918,"comments":[]}]}" class="image-uploaded gallery old-record-id-TnwFd5twwoQJImxiEqfuZvigsHd" style="text-align: center;"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260330104715906UfxuzDJy4zCSpE.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJIZ2liZEg2akxvdFRjT3hGYjgxdTVVRXVzOGciLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6Ijc0Nzc0MTY5NDc3MTAxODEzODIiLCJhbGlnbiI6IiIsImltYWdlIjp7InRva2VuIjoiWXdZQWI4RXdLb1lBUUV4dmFuV3VtRVJtc1hWIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjozMjU5MTgsInNjYWxlIjoxLCJ3aWR0aCI6MTYwMCwiaGVpZ2h0Ijo3NzUsIm5hbWUiOiJmaWxlbmFtZS5wbmciLCJjcm9wIjpbMCwwLDAsMF0sInJvdGF0aW9uIjowLCJjYXB0aW9uIjp7InRleHQiOnsiYXBvb2wiOnsibmV4dE51bSI6MCwibnVtVG9BdHRyaWIiOm51bGx9LCJpbml0aWFsQXR0cmlidXRlZFRleHRzIjp7ImF0dHJpYnMiOm51bGwsInRleHQiOm51bGx9fX19LCJhcmVhX2NvbW1lbnRzIjp7fX0=" data-suite="eyJmaWxlVG9rZW4iOiJZd1lBYjhFd0tvWUFRRXh2YW5XdW1FUm1zWFYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVG53RmQ1dHd3b1FKSW14aUVxZnVadmlnc0hkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Zd1lBYjhFd0tvWUFRRXh2YW5XdW1FUm1zWFYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/YwYAb8EwKoYAQExvanWumERmsXV/?mount_node_token=TnwFd5twwoQJImxiEqfuZvigsHd&mount_point=docx_image" data-width="1600" data-height="775" data-lark-image-uri="drivetoken://YwYAb8EwKoYAQExvanWumERmsXV" data-lark-image-width="1600" data-lark-image-height="775" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-BSWoduNFSolI5txtiy4uKERPsle"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-St8kdTG1DougKtx8OCIuRWkOsBg"><strong>2. 機構認證的具體流程是什麼？</strong></h2><div class="ace-line ace-line old-record-id-QuoSdWqb1oDzxmxfkz2uBYmoswc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LV4Hdz8xVoFHXuxDFGpuGjvTssf"><span style="font-size: 16px;">MEXC 機構認證流程分為四個主要步驟：</span></div><div class="ace-line ace-line old-record-id-TqMOdRk2koy4aPx1L6kuGrlcsOb"><span style="font-size: 16px;">1）填寫機構資訊，包括公司基本資料、註冊地址及主營業務地址等。</span></div><div class="ace-line ace-line old-record-id-HRwvdE7JFoUstEx7ZgUuqwAXsSg"><span style="font-size: 16px;">2）填寫會員資訊，包括公司授權人、對管理或指導實體負有重大責任的個人以及最終受益人的詳細資料。</span></div><div class="ace-line ace-line old-record-id-Tq7ddLxHQopHcAx1owUuZvVNsbg"><span style="font-size: 16px;">3）上傳準備好的全部證明文件。</span></div><div class="ace-line ace-line old-record-id-L1LhdASFHoO9aUxxbeuuNbe1srg"><span style="font-size: 16px;">4）閱讀並同意聲明後提交申請，等待審核。</span></div><div class="ace-line ace-line old-record-id-NqSrdWm40onn1zxi8eAusaDasy0"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IgnEdiFujou7bQx7OHZuKXggsDg"><span style="font-size: 16px;">您可以閱讀《<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779">如何完成機構認證</a></span>》進行了解。</span></div><div class="ace-line ace-line old-record-id-CBr8dzNoZomw6gx8WBPuSVCDsAc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-R1BtdciF2oMLaSx8BQFuMJxAswb"><strong>3. 機構認證需要多久才能完成審核？</strong></h2><div class="ace-line ace-line old-record-id-OiaCdRuDIo1JhAxnaNjuZegJs0g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-B44GdpxuQoXIZPxbwZ9uZPZ5sob"><span style="font-size: 16px;">提交機構認證申請後，您將進入【入駐審核】階段，審核時間會因提交資料的完整性和準確性而有所不同。MEXC 建議您耐心等待，同時確保預留的聯絡方式暢通，以便審核人員在需要時能夠及時與您溝通。</span></div><div class="ace-line ace-line old-record-id-NpxLdoMfxoZx7Bx1LO5ukaD1sHg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-BiwgdP5jhoH42ixSDN5uBNKqsjg"><strong>4. 完成機構認證後有什麼好處？</strong></h2><div class="ace-line ace-line old-record-id-R7NAdQDmkofsTZxadMGuO3U6svf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-YcsJdOj8yoAGBYxpbEUudUXosVb"><span style="font-size: 16px;">成功完成 MEXC 機構認證後，您的帳戶將享有以下權益：24 小時提幣限額可提升至 400<a data-lark-is-custom="true" href="https://www.mexc.com/exchange/BTC_USDT"> 比特幣</a>，獲得更高等級的帳戶安全保障，同時也能享有更多專屬機構帳戶權益和服務。</span></div><div class="ace-line ace-line old-record-id-Fflnd7ehGoMM3UxoCPFuWR5lsfg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-EoKgdfezooJrPfxBWQpuMQcxsqh"><span style="font-size: 16px;">*BTN-<strong>購買BTC</strong>&BTNURL=<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/exchange/BTC_USDT">https://www.mexc.com/exchange/BTC_USDT</a></span>*</span></div><div class="ace-line ace-line old-record-id-DucydOU7WoIsROxVXDvufnE0sKP"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-YW3kdf0daov5cQxMZqjuSZX4s0g"><strong>5. 董事會決議和股權結構文件沒有固定格式怎麼辦？</strong></h2><div class="ace-line ace-line old-record-id-AQeKdIv2GoFFjIx702TuMhbfspg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MRtxdtjqioufghx3xq6uvmBSsSh"><span style="font-size: 16px;">MEXC 平台貼心地為用戶提供了董事會決議文件和股權結構資料的參考模版。您可以在機構認證介面點選【參考模版】按鈕進行下載，並依照模版格式準備對應文件，確保提交的資料符合平台要求。</span></div><div class="ace-line ace-line old-record-id-PcBnd4muZooacnxbIpeu8tI2scf"><span style="font-size: 16px;"><br></span></div><div data-type="image" data-ace-gallery-json="{"items":[{"uuid":"6adf8f52-20fb-486c-a531-4a6b212c84f3","height":784,"width":1600,"currHeight":784,"currWidth":1600,"natrualHeight":784,"natrualWidth":1600,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FQvbpbw57moZ1U9xdU3YutMD8sJL%2F%3Fpreview_type%3D16","file_token":"Qvbpbw57moZ1U9xdU3YutMD8sJL","image_type":"image/png","size":292358,"comments":[]}]}" class="image-uploaded gallery old-record-id-ILGkdFmAUo6fWExTKEgucNWjsWb" style="text-align: center;"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260330104716336r188ar7E1XiWCA.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJRdmJwYnc1N21vWjFVOXhkVTNZdXRNRDhzSkwiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSUxHa2RGbUFVbzZmV0V4VEtFZ3VjTldqc1diIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9RdmJwYnc1N21vWjFVOXhkVTNZdXRNRDhzSkwvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Qvbpbw57moZ1U9xdU3YutMD8sJL/?mount_node_token=ILGkdFmAUo6fWExTKEgucNWjsWb&mount_point=docx_image" data-width="1600" data-height="784" data-lark-image-uri="drivetoken://Qvbpbw57moZ1U9xdU3YutMD8sJL" data-lark-image-width="1600" data-lark-image-height="784" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Ouecd73wioLlmexn2kZuRpHcsNh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-UUxyd8Va7o4PQaxFU6AuYTrdsAg"><strong>6. 身分證明文件可以使用身分證嗎？</strong></h2><div class="ace-line ace-line old-record-id-VdY6dZ5P4oz1xvxvPSmuPDtmsTd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EMq5dplXnoV9QwxARQeuY95Us1e"><span style="font-size: 16px;">根據 MEXC 的要求，董事、授權代表、管理層人員以及佔比達 25% 的最終受益人的身份證明文件僅接受有效護照。其他類型的身分證件（如身分證、駕照等）不符合提交要求。</span></div><div class="ace-line ace-line old-record-id-I7rvdkphUo4G6bxWC92ud5yUsLa"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-NQAXdf1IooUawfxP9u4uGGdBsYe"><strong>7. 如果資料不全可以先提交部分內容嗎？</strong></h2><div class="ace-line ace-line old-record-id-DbmtdZmc9oF8C3x59RxucR6fsJc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AOO6dhngqoxDUOxwldUut7KGsbr"><span style="font-size: 16px;">MEXC 建議您在準備所有資料後再開始認證流程。資料不全可能導致您在認證過程中無法順利填寫資訊，需要中途多次退出重新準備，這會影響認證效率。因此，請務必檢查文件清單，確認所有資料準備完畢後再點選【<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">開始認證</a></span>】。</span></div><div class="ace-line ace-line old-record-id-WH85dsALMoJYhYxYwLsu2Hbnsoc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-JI9Gda9rqoOfnYxUg1puh43Ms8g"><strong>8. 機構認證與個人認證有什麼不同？</strong></h2><div class="ace-line ace-line old-record-id-H2JFdPlNAoteM7xgUxMumU5xs8b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IiandjeBqoFGnXxfdv9uvYn3sxc"><span style="font-size: 16px;">個人認證適用於以個人身分進行交易的用戶，分為初級認證和高級認證兩個級別；而機構認證則專門面向企業、基金、信託等機構實體，需要提交更為詳盡的公司治理和股權資訊文件。機構認證完成後可獲得更高的提幣額度和更多專屬服務。</span></div><div class="ace-line ace-line old-record-id-K2RNdtCNwoD008xyDYruraDNsjh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-RflodquyYo0HFzxABFEuePBMs4U"><strong>9. 認證過程中遇到問題如何獲得協助？</strong></h2><div class="ace-line ace-line old-record-id-Iqo5dDo0poRiubxvrX6uwfjosTe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Q5vsduXuxo40E2x17y8utoHRssg"><span style="font-size: 16px;">如果您在機構認證過程中遇到任何問題，可以通過 MEXC<a data-lark-is-custom="true" href="https://www.mexc.com/"> 官網</a>的<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/support/kyc">幫助中心</a></span>查閱相關文檔，或聯絡 MEXC 客服團隊以取得專業支援。確保您提供的聯絡資訊準確無誤，以便及時接收審核通知和回饋資訊。</span></div><div class="ace-line ace-line old-record-id-FCtIdMmC4oLM4AxydGDuE1knsqe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-K4QVdjtcBooD5YxWhowuLavJsPf"><span style="font-size: 16px;">如果您正在考慮為企業開設機構帳戶，建議提前按照清單準備好所有文件，這將大大提高您的認證效率，幫助您更快地享受機構帳戶的專屬權益。</span></div><div class="ace-line ace-line old-record-id-D1rUdNFICoUKkVxZ4GGuMPxTsgg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-DamUdPCZ5osSkOxJsvDueegBssb"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-I44sdnjSKoESpExXNDruCu2gsHd" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" style="font-size: 16px;">如何完成機構認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-VeiRdNJTHok3wexBDqKu4u3Gskf" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/what-documents-are-required-for-mexc-institutional-verification-334315564217318400" data-lark-is-custom="true" style="font-size: 16px;">MEXC 機構認證需要準備哪些文件</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-MB6WdfoFfou7PyxvvEWuJN3nsMf" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分初級認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Z5eGdKfowofYmuxKFdGuuZkOstF" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分高級認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-LY3VdhbFto5veWxNr2PuGAn2skd" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">個人身分認證過程中常見問題</a></span></div></li></ul><div class="ace-line ace-line old-record-id-CF9LdmVnGo7o6XxUEGEu50yusuf"><span style="font-size: 16px;"><br></span></div></div>

實名認證時無法上傳照片

2026-03-28 12:26:18

<div data-page-id="HlfddyewRoAQuPxpFYHu6kSRsg0" data-lark-html-role="root" data-docx-has-block-data="false"><div class="ace-line ace-line old-record-id-HwyNdljMhodU07xob9guj400spf"><span style="font-size: 16px;">在進行 KYC 身分認證時，部分用戶可能會遇到照片無法上傳的問題。這通常由以下幾種原因導致：</span></div><div class="ace-line ace-line old-record-id-JzlzdTbqFoAwNQx4rssu3i7gsOe"><span style="font-size: 16px;"><strong>1）圖片格式或尺寸不符合要求</strong>：請確保上傳的照片為 JPG、JPEG 或 PNG 格式，且文件大小必須小於 5 MB。</span></div><div class="ace-line ace-line old-record-id-OOJ5de0MToS48dx3lwVu4EiYsef"><span style="font-size: 16px;"><strong>2）證件資訊與帳戶不匹配</strong>：上傳的證件必須為本人有效身分證件，姓名需與註冊帳戶資訊一致。</span></div><div class="ace-line ace-line old-record-id-VM6bdwYpdocjfzxO7PiubrnAsOg"><span style="font-size: 16px;"><strong>3）網絡連接不穩定</strong>：網絡波動可能導致上傳中斷，建議切換至穩定的網絡環境後重試。</span></div><div class="ace-line ace-line old-record-id-C7dOdVlD3oAVZRx5ltduDuUtsVd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JuH8dKPUnodckjx9QwmusoS7sne"><span style="font-size: 16px;">如需瞭解更詳細的失敗原因及對應解決方法，請閱讀《<a data-lark-is-custom="true" href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664">個人身分認證過程中常見問題</a>》。</span></div><div class="ace-line ace-line old-record-id-LQINdVlkGo0o4oxoBEUuhe4wsyb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PHbCdNao7ooSLMx8c1IuoEOjsob"><span style="font-size: 16px;">若經過以上排查後問題仍未解決，請將身分認證頁面的錯誤提示截圖發送給在線客服，我們將盡快為您覈實處理。感謝您的理解與支持。</span></div><div class="ace-line ace-line old-record-id-A2NMdVcypozgzdxktDHub0Prs2d"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Gq9fdtLOoo5zQnxNsKhuaNg3sge"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-OxifdFTueoSR3GxmmnvuimxVsUd" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/why-is-kyc-verification-necessary-17827791519717" style="font-size: 16px;">為什麼要進行身分認證</a></div></li><li class="ace-line ace-line old-record-id-WIFFdji5QojVWnxoXXfutUJosPg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-O83ydxKFWo5lqqxX7OSuebcSsrb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分高級認證</a></div></li><li class="ace-line ace-line old-record-id-JKDddJHmxoxmWxxvfAHuRqXZsZX" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">個人身分認證過程中常見問題</a></div></li><li class="ace-line ace-line old-record-id-YTxhdzLj6oTBMtxcrGXuwCCns7f" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" data-lark-is-custom="true" style="font-size: 16px;">如何完成機構認證</a></div></li></ul><div class="ace-line ace-line old-record-id-ZFdZdQsVho9UFMxUJvFuNruJsUh"><span style="font-size: 16px;"><br></span></div></div>

為什麼我的實名認證失敗

2026-03-28 12:09:39

<div data-page-id="AYPZdkwc6oLjWQxgymfu3aGssnf" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-PAz5dCoZbooSQ3xgiObui335sjg"><span style="font-size: 16px;">在 MEXC 平台進行實名認證（KYC）時，部分用戶可能會遇到認證失敗的情況。本文將幫助您瞭解如何查看認證結果、分析失敗原因，並指導您順利完成重新認證。</span></div><div class="ace-line ace-line old-record-id-EeqodoMCIo4jkExNbo9ul5Xcs4d"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-MWGsdztK8ozIJOxObe0ucDQqs5c"><strong>1. 如何查看 KYC 認證結果</strong></h2><div class="ace-line ace-line old-record-id-ImlddwamkoK8qVxLQ9butkKpsic"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TcIrdAf17oyYscxDDl2uyX3tsLe"><span style="font-size: 16px;">當您提交 KYC 身分認證後，MEXC 會透過電子郵件發送認證結果通知。您可以透過以下兩種方式查看審核狀態：</span></div><div class="ace-line ace-line old-record-id-KXQcdxrBgojrEixheD4uJzbts0e"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-StcPduM2ZoH2OmxwUgyu9VeQsZg"><strong style="font-size: 16px;">方式一：查看郵件通知</strong></div><div class="ace-line ace-line old-record-id-MAS1dWL40oUP4BxhcXoujnVfssg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WdPCdC5x5oxqXNxefbXuwG0cseg"><span style="font-size: 16px;">登錄您註冊 MEXC 帳戶時使用的郵箱，查找來自 MEXC 的認證結果郵件，郵件中會說明審核未通過的具體原因。</span></div><div class="ace-line ace-line old-record-id-Kquud5HtXoVrxcxLZqkuTWaVsBb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"c2ced0b6-47a3-482c-8e01-258ea716fb25","height":1360,"width":1298,"currHeight":1360,"currWidth":1298,"natrualHeight":1360,"natrualWidth":1298,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FYTKJbjJvooX6GIxBEaruKuR5sff%2F%3Fpreview_type%3D16","file_token":"YTKJbjJvooX6GIxBEaruKuR5sff","image_type":"image/png","size":344632,"comments":[]}]}" class="image-uploaded gallery old-record-id-Tt49dIhtvo7dZHxbel3urn8uszf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260328120732939ObktP4sUJLtpHG.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJZVEtKYmpKdm9vWDZHSXhCRWFydUt1UjVzZmYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVHQ0OWRJaHR2bzdkWkh4YmVsM3Vybjh1c3pmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ZVEtKYmpKdm9vWDZHSXhCRWFydUt1UjVzZmYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/YTKJbjJvooX6GIxBEaruKuR5sff/?mount_node_token=Tt49dIhtvo7dZHxbel3urn8uszf&mount_point=docx_image" data-width="1298" data-height="1360" data-lark-image-uri="drivetoken://YTKJbjJvooX6GIxBEaruKuR5sff" data-lark-image-width="1298" data-lark-image-height="1360" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 500px;"></div><div class="ace-line ace-line old-record-id-LQwIdCSGroqIxYxNKjYuxqLVsEc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-U9ZodF7jRohlRxx76nqugIYEsxd"><strong style="font-size: 16px;">方式二：查看平台認證頁面</strong></div><div class="ace-line ace-line old-record-id-XtFWd9y1zoWzoux7GOIuO3hWsNf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-H5bNd33UZoPwNBxx6KDubD0Ms0e"><span style="font-size: 16px;">直接登錄 <a data-lark-is-custom="true" href="https://www.mexc.com/">MEXC</a> 平台，訪問<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">身分認證頁面</a>即可查看當前的 KYC 認證狀態及失敗原因。</span></div><div class="ace-line ace-line old-record-id-NTe1dlOiDozkANxQYTiu7RpUsUb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"6c691976-386b-4747-9f54-99c3cc3c0a90","height":1092,"width":2932,"currHeight":1092,"currWidth":2932,"natrualHeight":1092,"natrualWidth":2932,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FYGHEbiMotokbZZxjQchuoj3Csce%2F%3Fpreview_type%3D16","file_token":"YGHEbiMotokbZZxjQchuoj3Csce","image_type":"image/png","size":669945,"comments":[]}]}" class="image-uploaded gallery old-record-id-JxpjdhJJnoBzsLxSOVju9pVus0e"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260328120733178kpyndjy7xaP8ou.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJBWVBaZGt3YzZvTGpXUXhneW1mdTNhR3NzbmYiLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6Ijc0Nzc3Njk1NzMxOTA2OTY5NzIiLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiWUdIRWJpTW90b2tiWlp4alFjaHVvajNDc2NlIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjo2Njk5NDUsInNjYWxlIjoxLCJ3aWR0aCI6MjkzMiwiaGVpZ2h0IjoxMDkyLCJuYW1lIjoiaW1hZ2UucG5nIiwiY3JvcCI6WzAsMCwwLDBdLCJyb3RhdGlvbiI6MCwiY2FwdGlvbiI6eyJ0ZXh0Ijp7ImFwb29sIjp7Im5leHROdW0iOjAsIm51bVRvQXR0cmliIjpudWxsfSwiaW5pdGlhbEF0dHJpYnV0ZWRUZXh0cyI6eyJhdHRyaWJzIjpudWxsLCJ0ZXh0IjpudWxsfX19fSwiYXJlYV9jb21tZW50cyI6e319" data-suite="eyJmaWxlVG9rZW4iOiJZR0hFYmlNb3Rva2JaWnhqUWNodW9qM0NzY2UiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSnhwamRoSkpub0J6c0x4U09WanU5cFZ1czBlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ZR0hFYmlNb3Rva2JaWnhqUWNodW9qM0NzY2UvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/YGHEbiMotokbZZxjQchuoj3Csce/?mount_node_token=JxpjdhJJnoBzsLxSOVju9pVus0e&mount_point=docx_image" data-width="2932" data-height="1092" data-lark-image-uri="drivetoken://YGHEbiMotokbZZxjQchuoj3Csce" data-lark-image-width="2932" data-lark-image-height="1092" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-XmyudvgYXobngSxMeDCu3m6Jsbb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-OpcWdYOULorutexEyjIu6tNYssg"><strong>2. KYC 認證失敗的常見原因</strong></h2><div class="ace-line ace-line old-record-id-J0NCdU5H1oTK8xxW7NAurXn5sId"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UDxXdPJgCoI0KPxLPLBurLGpsWc"><span style="font-size: 16px;">KYC 認證失敗通常由以下原因造成：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-JBE6dCBObo1jlGxICfkuolQJs4d" data-list="bullet"><div><span style="font-size: 16px;">證件照片模糊或信息無法識別</span></div></li><li class="ace-line ace-line old-record-id-K9b1dThDCo8zvGx8rDCuNXUbsRc" data-list="bullet"><div><span style="font-size: 16px;">證件信息顯示不完整（如姓名、證件號碼被遮擋）</span></div></li><li class="ace-line ace-line old-record-id-VG4rdFF5KoXDmgxGtenuhG1esGe" data-list="bullet"><div><span style="font-size: 16px;">證件已過期或不在有效期內</span></div></li><li class="ace-line ace-line old-record-id-G0Ymddz4zoXaLGxjT3euVluusxW" data-list="bullet"><div><span style="font-size: 16px;">該證件已綁定的帳號數量達到上限</span></div></li><li class="ace-line ace-line old-record-id-VWx6dD8dqoHU9nxBifsuTJQMske" data-list="bullet"><div><span style="font-size: 16px;">上傳了屏幕截圖或複印件，而非證件原件照片</span></div></li><li class="ace-line ace-line old-record-id-N3ycddygyox2YDxFr7FuAsnfseg" data-list="bullet"><div><span style="font-size: 16px;">初級認證與高級認證填寫的信息不一致</span></div></li></ul><div class="ace-line ace-line old-record-id-CMtHdc8TNoT6ZqxIQssug0M5s2c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ONzFdr7u2olj7zx8ANFu3v59sdd"><span style="font-size: 16px;">如需瞭解更詳細的失敗原因分析及對應解決方法，請閱讀《<a data-lark-is-custom="true" href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664">個人身分認證過程中常見問題</a>》。</span></div><div class="ace-line ace-line old-record-id-D2chdzANMoy27lxVKC5uhhYos5g"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Qr3wdASCgoZzdBxkAKNuzIRUsUc"><strong>3. 如何重新提交 KYC 認證</strong></h2><div class="ace-line ace-line old-record-id-QEjSdDE7nob2gmxdvhUujImBs6f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NVJEdEfsLoCWfwx7gt9uibUes4f"><span style="font-size: 16px;">在準備再次提交認證前，請先仔細閱讀失敗原因並準備好符合要求的證件。同時，請確保您的設備相機正常運作，並選擇光線充足的環境進行拍攝。</span></div><div class="ace-line ace-line old-record-id-UNyRdNnyFoe18Rxlrlpu7WvmsOe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SGI5d6j2UokSCzxwmC4u7ZQHshe"><strong style="font-size: 16px;">Web 端操作步驟：</strong></div><div class="ace-line ace-line old-record-id-EifmdgVJnosXdsxi1TFu1lnHsud"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OHR7d8LO0oD1DLxySdZuAR83soe"><span style="font-size: 16px;">點擊官網頁面【人像圖標】→ 選擇【<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">身分認證</a>】→ 按照頁面提示完成認證流程。</span></div><div class="ace-line ace-line old-record-id-OC6edYnq8oibSXx0MV8u6dR9sXg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-WekpdOwcsoIt28xqjpeuvj46sqc"><span style="font-size: 16px;">*BTN-<strong>前往KYC認證</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">https://www.mexc.com/user/id-auth</a>*</span></div><div class="ace-line ace-line old-record-id-VlDwdxNI0ozxNsxdX5wuZnZisnb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"a2936bff-f7b9-4819-bbc4-230637012204","height":1422,"width":2938,"currHeight":1422,"currWidth":2938,"natrualHeight":1422,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FX9swbWt9Ao7SpJx3PVsumsZcsXe%2F%3Fpreview_type%3D16","file_token":"X9swbWt9Ao7SpJx3PVsumsZcsXe","image_type":"image/png","size":749494,"comments":[]}]}" class="image-uploaded gallery 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old-record-id-DRjBdglBOotGbUxuTaIu8Yjiseh"><strong style="font-size: 16px;">App 端操作步驟：</strong></div><div class="ace-line ace-line old-record-id-Xq2cdAYcEoVTcPxXoN6uywwUsIg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BKg6d2WwYo1BJQxbBw1uymK1sNc"><span style="font-size: 16px;">點擊首頁【人像圖標】→ 選擇【完成身分認證】→ 點擊【去認證】或【重新認證】→ 按照頁面提示完成認證流程。</span></div><div class="ace-line ace-line old-record-id-LDkZdwZBgotKnFx5uZdutPP4sfb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"3f75885d-a06a-4fb9-91dc-1c01b058ab3c","height":665,"width":1280,"currHeight":665,"currWidth":1280,"natrualHeight":665,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FGM8Nb2UY6o0Z2ZxFQF9ubMRlsgf%2F%3Fpreview_type%3D16","file_token":"GM8Nb2UY6o0Z2ZxFQF9ubMRlsgf","image_type":"image/png","size":362224,"comments":[]}]}" class="image-uploaded gallery old-record-id-MRlGdBNaRoML90xA9NkuVIp1syg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202603281207324743hWv1CTgLbjTB1.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJHTThOYjJVWTZvMFoyWnhGUUY5dWJNUmxzZ2YiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTVJsR2RCTmFSb01MOTB4QTlOa3VWSXAxc3lnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9HTThOYjJVWTZvMFoyWnhGUUY5dWJNUmxzZ2YvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/GM8Nb2UY6o0Z2ZxFQF9ubMRlsgf/?mount_node_token=MRlGdBNaRoML90xA9NkuVIp1syg&mount_point=docx_image" data-width="1280" data-height="665" data-lark-image-uri="drivetoken://GM8Nb2UY6o0Z2ZxFQF9ubMRlsgf" data-lark-image-width="1280" data-lark-image-height="665" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-F2OcdW9xxoclcax1TXGuZaiRsGf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-FxdPdQouRobhL0xiF49u6jFvsIh"><strong>4. 仍有問題？聯絡客服獲取幫助</strong></h2><div class="ace-line ace-line old-record-id-VwR5d6WP5o9Gj3xiLtiup06DsKd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CBbudHHyjoDPXfxPE24uMyOksce"><span style="font-size: 16px;">如果您嘗試上述方法後仍無法通過 KYC 認證，建議您聯絡 MEXC 在線客服或<a data-lark-is-custom="true" href="https://www.mexc.com/support/requests">提交工單</a>，客服團隊將為您提供一對一的專屬指導，協助您解決認證過程中遇到的具體問題。</span></div><div class="ace-line ace-line old-record-id-DvDxd9Mg8opfK9xryu3uMBtrsUb"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-TBQmdncqtoYMBVxwOhLuwx4JsKb"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-EM1sduMYoo4Nr9x2d1uuTBGksZe" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/why-is-kyc-verification-necessary-17827791519717" style="font-size: 16px;">為什麼要進行身分認證</a></div></li><li class="ace-line ace-line old-record-id-OoeOdMMliosEJpxrpiPuLI12slf" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-CMmQdkKMwouckYxuvp6uBa2Ss2e" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分高級認證</a></div></li><li class="ace-line ace-line old-record-id-ISJWdJXvyoihGlxCuPjutZkQsUc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">個人身分認證過程中常見問題</a></div></li><li class="ace-line ace-line old-record-id-R15Gdg9brocpNOxINK0ud8gNsXd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" data-lark-is-custom="true" style="font-size: 16px;">如何完成機構認證</a></div></li></ul><div class="ace-line ace-line old-record-id-EMh3daCqzoIUapxob2buvaBFsnc"><br></div></div>

我可以使用哪些證件完成實名認證

2026-03-28 11:47:47

<div data-page-id="FxCsdL1wBoMy7txK4BwuFrYHsYg" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-HNA0dImHYoSb6Px74rNuZEC3sEh"><strong>1. MEXC KYC 認證支持的證件類型</strong></h2><div class="ace-line ace-line old-record-id-IepSd52JAoGgiaxapwCuO14osHc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TSvtdV4b9olvtdxzDZeuCBXns9c"><span style="font-size: 16px;">MEXC 平台支持以下四種有效證件進行 KYC 認證：</span></div><div><table class="ace-table" data-ace-table-col-widths="129;375" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="129"><col width="375"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-IxB3du75xo4yHvxZF5puZeXhsDb"><strong style="font-size: 16px;">證件類型</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-DyDFdGjJQoTZGRxJd2IukGgSsgb"><strong style="font-size: 16px;">說明</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-GVB9dXuHooWwF5xvZKmuANYysFd"><span style="font-size: 16px;">身分證</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-TIVmddT9OoYJp8xg9Ixu69CqsTg"><span style="font-size: 16px;">各國家/地區政府簽發的國民身分證</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-CbZNdeYRboTDD1x7NzuusP0uslF"><span style="font-size: 16px;">護照</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-XmOldBDJ8oAB7wxtMWbuUfpFswe"><span style="font-size: 16px;">各國家/地區政府簽發的有效護照</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-NNXtdUhofogNt8xz8u7uHqnYsle"><span style="font-size: 16px;">駕照</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-PqicdVUIsoWNyqxRQcUug62dsZg"><span style="font-size: 16px;">包含照片和個人信息的有效駕駛執照</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-NN0OdlBvpo0GqwxShQyuWLvhsOc"><span style="font-size: 16px;">居留證</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-JyagdixHZoV2NPxGK7Qu6Wlgsdf"><span style="font-size: 16px;">政府簽發的居留許可證件</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-TCgedPUTqoxoXtxG9GUuGzfXs0c"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-EK2sdcelxow4Cgxe6qiuIujEsff"><span style="font-size: 16px;">*BTN-<strong>前往 </strong><strong>KYC</strong><strong> 認證</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">https://www.mexc.com/user/id-auth</a>*</span></div><div class="ace-line ace-line old-record-id-X4P9dfxxxofhoKxe605uL23qswd"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-HuG9dZGHBovRRoxRbzfudbRWsVf"><strong>2. 如何選擇 KYC 認證證件類型</strong></h2><div class="ace-line ace-line old-record-id-UnV9dk6tbo2z6ex9SLduRd8KsSd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CFOjdqyPNo3MkGxUWZpu52DhsV1"><span style="font-size: 16px;">Web 端初級認證：</span></div><div class="ace-line ace-line old-record-id-HLi5dnVPpokmmPx2O3DuDecys2d"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"bfcae138-65f1-443c-b323-8ad7873710b6","height":1290,"width":2938,"currHeight":1290,"currWidth":2938,"natrualHeight":1290,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCYwXbMZZ6oErBMxlCL3usI8asze%2F%3Fpreview_type%3D16","file_token":"CYwXbMZZ6oErBMxlCL3usI8asze","image_type":"image/png","size":319888,"comments":[]}]}" class="image-uploaded gallery old-record-id-Ql2LdtSNmoNw23xhkLAudOmvsIh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202603281143329665oijeFFWj8VC9n.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDWXdYYk1aWjZvRXJCTXhsQ0wzdXNJOGFzemUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUWwyTGR0U05tb053MjN4aGtMQXVkT212c0loIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DWXdYYk1aWjZvRXJCTXhsQ0wzdXNJOGFzemUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/CYwXbMZZ6oErBMxlCL3usI8asze/?mount_node_token=Ql2LdtSNmoNw23xhkLAudOmvsIh&mount_point=docx_image" data-width="2938" data-height="1290" data-lark-image-uri="drivetoken://CYwXbMZZ6oErBMxlCL3usI8asze" data-lark-image-width="2938" data-lark-image-height="1290" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-JgUhd4MxGozwKFx6KgfuXWOBsQe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LK2AdZyfNo7rz6xaHsYu7Zdjsbh"><span style="font-size: 16px;">App 端初級認證：</span></div><div class="ace-line ace-line old-record-id-XH9udkpFFoRStlxwiISuZuoSs2g"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"289030de-7a52-4437-a397-3693843258f5","height":2167,"width":4167,"currHeight":2167,"currWidth":4167,"natrualHeight":2167,"natrualWidth":4167,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FVs9AbyG4gobicExErqku1agks8d%2F%3Fpreview_type%3D16","file_token":"Vs9AbyG4gobicExErqku1agks8d","image_type":"image/png","size":2423697,"comments":[]}]}" class="image-uploaded gallery old-record-id-SxehdbBNRo36BdxEqR6u3A6RsKh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260328114333530RiXxTCAxmgHq3h.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJWczlBYnlHNGdvYmljRXhFcnFrdTFhZ2tzOGQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiU3hlaGRiQk5SbzM2QmR4RXFSNnUzQTZSc0toIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9WczlBYnlHNGdvYmljRXhFcnFrdTFhZ2tzOGQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Vs9AbyG4gobicExErqku1agks8d/?mount_node_token=SxehdbBNRo36BdxEqR6u3A6RsKh&mount_point=docx_image" data-width="4167" data-height="2167" data-lark-image-uri="drivetoken://Vs9AbyG4gobicExErqku1agks8d" data-lark-image-width="4167" data-lark-image-height="2167" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-AGTQdst5IoCYK0xkiciuRSUasue"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-BhvPdcZ15oIKQIxEtj0u2gjFsSh"><strong>3. KYC 認證證件照片要求</strong></h2><div class="ace-line ace-line old-record-id-CsbzdXR2roa1cvxl7eLuCK65s8f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ODCGdXANAoWhlXxrzCAueprMs3g"><span style="font-size: 16px;">為確保 KYC 認證順利通過，請您在提交證件時注意以下幾點：</span></div><div class="ace-line ace-line old-record-id-Fxn5d68FloYaJExJDduu9JfJs1g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TmpNdVsy8oskXNx3HzkuZNz8shc"><span style="font-size: 16px;"><strong>1）證件有效性：</strong>請確保您提供的是政府簽發的正式證件，且證件仍在有效期內，過期證件將無法通過審核。</span></div><div class="ace-line ace-line old-record-id-Sq2kdrwPcoBwwdxUXTvuddhOsGb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UxAKdquyVoEyxaxvMzJuArh5sig"><span style="font-size: 16px;"><strong>2）照片拍攝：</strong>請使用證件原件進行拍攝，不接受複印件或掃描件。拍攝時確保光線充足，證件上的所有文字和照片清晰可辨，四個角完整可見。請注意，平台不支持使用圖形編輯軟件處理過的圖片。</span></div><div class="ace-line ace-line old-record-id-Vdr9dl83oogbbPxWldWuVueqsDc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UgU4d489govzeixCtMFuAhbrsnd"><span style="font-size: 16px;"><strong>3）年齡要求：</strong>您必須已達到所在國家或地區法律規定的成年年齡，方可進行實名認證。</span></div><div class="ace-line ace-line old-record-id-PwlLdSW34o5IQuxI95OuENODsHf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-AokvdBBL2oNVXdxHQtBusE6HsYc"><strong>4. 溫馨提示</strong></h2><div class="ace-line ace-line old-record-id-HRCwddn6yoZayMx8Ks8uEDhds1f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JeVidoh2HoziNax4rvxuVVjGsKc"><span style="font-size: 16px;">在進行 KYC 實名認證時，請仔細核對填寫的姓名、證件號碼等信息，確保與證件上的內容完全一致。任何信息錯誤都可能導致認證失敗。同時，請務必使用本人的真實有效證件，提交偽造或他人證件屬於違規行為。</span></div><div class="ace-line ace-line old-record-id-QOhCd8UFXoz9yDxcdYMuZUOnsmf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FYSAds3kZoVDrcxEEJKuQqEYsye"><span style="font-size: 16px;">如果您在 KYC 認證過程中遇到問題或認證未能通過，可以透過 MEXC 平台的在線客服或<a data-lark-is-custom="true" href="https://www.mexc.com/support/requests">提交工單</a>尋求幫助，客服團隊將為您提供進一步的指導和支持。</span></div><div class="ace-line ace-line old-record-id-KLKFdRvn9o30olxSINEuyFWPs4d"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-VWbjdeOuPok5KMxoqv7ugy1QsCb"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-PcSCdJdyNoA6bsxyEK7uCnmss0g" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/why-is-kyc-verification-necessary-17827791519717" style="font-size: 16px;">為什麼要進行身分認證</a></div></li><li class="ace-line ace-line old-record-id-VUc1dxuILo0kwSxPoHyuwqH1skb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-EFNxdkUGcoMvubxkklGuMEawsac" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分高級認證</a></div></li><li class="ace-line ace-line old-record-id-TsRede8HKoglHuxcK0lupbTWsgH" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">個人身分認證過程中常見問題</a></div></li><li class="ace-line ace-line old-record-id-EA0ZdwHBXoYSv2xuMwYuwHLGswd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" data-lark-is-custom="true" style="font-size: 16px;">如何完成機構認證</a></div></li></ul><div class="ace-line ace-line old-record-id-Z2rGdqRQKoTTjAxL3BgukcqTsCg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VjUXdYFdPodJDGxH037ux8aRs1c"><span style="font-size: 16px;"><br></span></div></div>

如何在MEXC驗證我的居住地址

2025-12-24 14:15:33

<div data-page-id="FVrYdLW3jo8Y1Rxelr0uuV8TsCb" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-HBvKdGZLkojsKvx07UYudLbfsqc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">提供地址證明是 MEXC 身份認證流程的一部分。註冊 MEXC 賬戶後，您需要上傳地址證明 (POA) 文件，以完成身份認證，並確保遵守所在地區或國家的法律法規。</span></div><div class="ace-line ace-line old-record-id-Jf7YdV3mqod3H2xdyEguPdK9sBE"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RsCzdRJ5Eol4agxR93auRYxzspb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在本文中，我們將介紹如何證明您的居住地址並成功上傳地址證明文件，以便您能夠順利通過地址認證。</span></div><div class="ace-line ace-line old-record-id-MaYQdQGlvo6HOexJQJwuoQnisLc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-WKgIdp6N3oHz47xH4lHuBeXcsFf"><span style="font-family: arial, helvetica, sans-serif;"><strong>1. 什麼是地址證明？</strong></span></h2><div class="ace-line ace-line old-record-id-XXwcdCBDUoLXE0x4iX8ugxafswe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WrJtdTwsVoy6DxxnDyiuQONJs8d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">為了完成賬戶身份認證，您需要提交證明文件：地址證明 (POA)。當您提交所需文件之後，我們才能核實您的有效地址。地址證明文件用於核實您的居住地址。在賬戶身份認證過程中，您需要上傳包含您的全名和住址信息的地址證明文件。</span></div><div class="ace-line ace-line old-record-id-KTMxdKvOhoFbwixOQnduzCLXs2g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TOCZdNBRYoMfLdxvyvluDzyrsMg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">您上傳的文件必須符合特定要求，才能作為您的地址證明。該文件必須以您的名義簽發，並與 MEXC 賬戶所有者的姓名一致。文件的簽發時間應在最近 3 個月內，並包含以下信息：</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-XwRHd0zpGohN3jxnvihuZZKvsgh" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">您的姓名</span></div></li><li class="ace-line ace-line old-record-id-L5Eqdiov8o8JNoxnPmOuOT22sxc" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">您的家庭住址</span></div></li><li class="ace-line ace-line old-record-id-KLuUdz9R6omnRsx14IJubEwSswd" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">簽發日期</span></div></li><li class="ace-line ace-line old-record-id-GHM5dfp2soieRuxhBdnurkZnshf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">簽發機構</span></div></li><li class="ace-line ace-line old-record-id-OBXmd1oMfoSqJmxZGPCup6gtsyx" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">簽發機構相關信息（如標識、聯繫信息或網站）</span></div></li></ul><div class="ace-line ace-line old-record-id-PSEjdAX13ow3rVxs4viuQM4Xsqh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-BowmdZcDDo7cuYxZ9vWuTusysxe"><span style="font-family: arial, helvetica, sans-serif;"><strong>2. 哪些文件可以作為地址證明？</strong></span></h2><div class="ace-line ace-line old-record-id-WlTWdHGJaodapIxe9pwuHr09smc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AIgndiyanoZGLPx9FFtuUgUTs3f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">您選擇的文件必須顯示您的全名，並明確註明居住地址、簽發日期和簽發方姓名。簽發日期與提交日期之間的間隔不得超過 3 個月。有效文件包括但不限於：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-U59QdPY7hoQ9AExoEuZuHJ0jseb" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">銀行對賬單</span></div></li><li class="ace-line ace-line old-record-id-WhWCdY1OcoqX22xrSUbuOTXfsvE" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">銀行信函</span></div></li><li class="ace-line ace-line old-record-id-CLkCdas9Mojt3KxSVBQu93O6ss1" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">抵押貸款/存摺</span></div></li><li class="ace-line ace-line old-record-id-NW7tdX6yLoOBhlxliVZumnAMstf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">個人電話、家庭電話、互聯網或電視賬單</span></div></li><li class="ace-line ace-line old-record-id-XNHDdt11moaEhqx5Llpuhowdseb" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">水費、電費或煤氣費賬單</span></div></li><li class="ace-line ace-line old-record-id-BDqTd1OTRo2tSxxNlfBuxwhusDd" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">其他公共服務提供商的賬單</span></div></li><li class="ace-line ace-line old-record-id-UO8Ed6rIgomCkdxF6gXuGHbqsDg" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">政府機構的信函或通知</span></div></li><li class="ace-line ace-line old-record-id-Cgyfd63jMomeblxav2DudvYushN" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">選民登記證明</span></div></li><li class="ace-line ace-line old-record-id-UXAjd9tT8oWPG8xmKANujudVsCd" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">納稅評估</span></div></li><li class="ace-line ace-line old-record-id-B6ihdf72so6tY4xUDA9uJJuysef" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">臨時登記表/證明書/車輛登記證</span></div></li><li class="ace-line ace-line old-record-id-HbzJdNmomowLPCxaHsWuRVlJs2f" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">房地產中介機構的租金賬單</span></div></li><li class="ace-line ace-line old-record-id-EN20dgY6LonHjnxsrLnuqepdsHf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">雇主出具的確認地址/購房契約文件</span></div></li></ul><div style="text-align:left" class="ace-line ace-line old-record-id-VWc0d9wUtoI3oKxdgKFuMpPcsUh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-NmDxdIOV5oUmWtx7OGbu0cXvsSh"><span style="font-family: arial, helvetica, sans-serif;"><strong>3. 哪些文件不能作為地址證明？</strong></span></h2><div class="ace-line ace-line old-record-id-BM7SdgLVloVkWmxCbGKuNQkKsre"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-D2xedkCfuohldUx91J7u7As7sCg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">以下文件一般不能用作地址證明：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-GYnIdHlyPosryVxIZxOuZ7kzs6f" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">交易收據（即使顯示了配送/賬單地址）</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-OGgodJndJolOynxWaFGucAnks5c" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">醫療賬單</span></div></li></ul><div style="text-align:left" class="ace-line ace-line old-record-id-AfnldXstBor5YyxqiiKuI8EZs3d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-JUVpdihv1oMritx4THDuTqQYsff"><span style="font-family: arial, helvetica, sans-serif;"><strong>4. 上傳文件時，請注意：</strong></span></h2><div class="ace-line ace-line old-record-id-Wj4SdArvyoBK4txuMLkuqcbSsed"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RPdudGGStoCVCVxVpluufH5bslf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1）確保您的文件可用作地址證明。如不確定，請查閱上述清單。</span></div><div class="ace-line ace-line old-record-id-CUeqdv09xohEf6x1aSTuOOcysde"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-S2yjddXo1oQbfIxr47iu08DwsGb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2）確認您的文件簽發日期是否超過 3 個月。MEXC僅接受在最近 3 個月內簽發的地址證明。</span></div><div class="ace-line ace-line old-record-id-ZoC5dlHvkoVAuBxMAgiu12LMstf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CjM8dBthiodtNPx9K8suhQtsslh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">3）該文件必須包含您的姓名、您的地址、簽發日期及簽發機構。</span></div><div class="ace-line ace-line old-record-id-VhK7dzRFZoTJmNx3Yh4u9uGysdg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EBoXdpAW2oLiScxoBcluywiAsKb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">4）該文件必須以您的名義簽發。核對地址證明文件上的姓名和地址是否與您在MEXC賬戶註冊過程中提交的姓名和地址一致。</span></div><div class="ace-line ace-line old-record-id-IO4LdUfMMoJaOaxQhOpumj2VsPc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OyjCdPdpSo9uo3xf7XXuWvmOsce"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5）請務必使用未經編輯的原始文件，避免使用經過裁剪的文件。您可以提交紙質賬單的照片或掃描版本，或電子賬單的 PDF 文件。但是，掃描件或截圖應避免模糊不清或反光，且不應是黑白的。您還應掃描文件的所有四個角，確保所有內容清晰可讀。</span></div><div class="ace-line ace-line old-record-id-SajUdhbIaoQwE7xH80WuBQXdsGd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-AdbrdOO1DoEcE1xaV5euhrTEs7g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">6）確保文件格式和大小均符合要求。支持的文件格式為 <strong>.PDF</strong>、<strong>.JPG</strong> 和 <strong>.PNG</strong>。不支持上傳其他格式的文件。</span></div><div class="ace-line ace-line old-record-id-MRaud9O0EoE2YJx3OFLuYffysfh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Yqovd55lVog39VxqcakuAOedsQh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">7）請注意，您的地址證明可能需要 24 小時才能審核完畢，屆時您將自動收到審核結果通知，無需聯繫客服。</span></div><div class="ace-line ace-line old-record-id-CI1sdEoK5oRiEux5461uKuWCsmb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-TmL7dnfgtouSfHxB8oJugG44sPL"><span style="font-family: arial, helvetica, sans-serif;"><strong>5. 常見問題</strong></span></h2><div class="ace-line ace-line old-record-id-FpicdATEMoHJHZxNlZquXQBpsmd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-UCfbd15WPo6YLpxV74luz52hsHd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5.1 為什麼需要進行地址認證？</span></h3><div class="ace-line ace-line old-record-id-SpgLdv8EQonTdEx9eYLulnVcsdg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HFfwdDz3RoYDGox2CFkuY8bPsLd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">地址認證是 MEXC 身份認證流程的一部分，地址認證用於核實您的居住地址。在賬戶身份認證過程中，您需要提供您的全名和住址，並上傳相應的證明文件。</span></div><div class="ace-line ace-line old-record-id-MG8Md68oCoaB0exShitugA7rs9c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-AZZAd6phgoq5fxxqYf3uyZaxsnf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5.2 什麼是無效或不完整的地址？</span></h3><div class="ace-line ace-line old-record-id-D2l8dkygboRyYLxsuIYuoxCisEc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CSradA7rmoyxIkxhA5PuHuCJs5b"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">請務必提供完整的住址，包括單元/門牌號、街道和郵編。</span></div><div class="ace-line ace-line old-record-id-H7cudgyoto4ptCxsUH4uN0eksNg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Q1fKdQup6oLJsFxGMxNu6CYTs5c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5.3 為什麼地址認證選擇不到我所在的國家/地區？</span></h3><div class="ace-line ace-line old-record-id-EjUbd9wFdo1UwYxxuViuEbSss1f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TiObdJigJox2OGxNpBKuCRpysWd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">目前支持居住地址認證的國家，您可以在產品頁面進行查看。</span></div><div class="ace-line ace-line old-record-id-Pr9Qdkpk4onaKexIlcGuOo1Gscc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-YXJUdwuYloduICxjFFeu1g31sof"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5.4 地址認證有哪些要求？</span></h3><div class="ace-line ace-line old-record-id-VLn6d19ifoF8zZxfbdEuNFfUsle"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EVcKdUtGVoO7RyxCJ1AuyEc4stb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">您選擇的文件必須顯示您的全名，並明確註明居住地址、簽發日期和簽發方姓名。簽發日期與提交日期之間的間隔不得超過 3 個月。</span></div><div class="ace-line ace-line old-record-id-REIIdsBaIoCwAaxaQ1jumVBhsf0"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Yy0kd2YjeoMuBqxPWzbu3jKQsjh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5.5 如何修改地址證明？</span></h3><div class="ace-line ace-line old-record-id-SPXsdjLoboJGu9x68RHu4SsGsj3"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TmDwdogLpo0jPOxlqjEu3YaDsSg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">如果您的地址驗證信息有變，請聯繫客服。</span></div><div class="ace-line ace-line old-record-id-XOkBdFaJco6yYvxWUryuCpLBseg"><br></div><div class="ace-line ace-line old-record-id-RqordHv2DoiGxNxo9R0ur6LvsFT"><br></div></div>

如何完成個人身分初級認證

2025-11-04 17:26:04

<div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-Bqlpd0RfAo4CZAxm8bYuxLoGsdh"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><a href="https://www.mexc.com/zh-TW/announcements/article/17827791519718#:~:text=App%20%E7%AB%AF-,1.%20%E5%A6%82%E4%BD%95%E5%AE%8C%E6%88%90%E5%80%8B%E4%BA%BA%E5%88%9D%E7%B4%9A%E8%BA%AB%E5%88%86%E8%AA%8D%E8%AD%89%EF%BC%9AWeb,-%E9%96%8B%E5%95%9F%E4%B8%A6%E7%99%BB%E5%85%A5">Web 端</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-R7HsdxvTcoWT9sxdnOlux8wXsic"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><a href="https://www.mexc.com/zh-TW/announcements/article/17827791519718#:~:text=%E8%AB%8B%E8%80%90%E5%BF%83%E7%AD%89%E5%BE%85%E3%80%82-,2.%20%E5%A6%82%E4%BD%95%E5%AE%8C%E6%88%90%E5%80%8B%E4%BA%BA%E5%88%9D%E7%B4%9A%E8%BA%AB%E5%88%86%E8%AA%8D%E8%AD%89%EF%BC%9AApp,-1%EF%BC%89%E9%96%8B%E5%95%9F%E4%B8%A6">App 端</a></span></div></li></ul><div class="ace-line ace-line old-record-id-YxrrdO8EsoN4HbxuQ02uMAlaskb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-FRZcdqWOUoLpfJxKzatuXUwesdh"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 如何完成個人初級身分認證：Web</strong></span></h2><div class="ace-line ace-line old-record-id-GRkCddpmCoCxJ4xRh7buBkqLsTe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-PftBd79viooHlWxTxRJuUT6ysmb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">開啟並登入 MEXC<a href="https://www.mexc.com/zh-TW/"> 官網</a>，在導覽列【個人頭像】中點選【身分認證】進入<span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/zh-TW/user/id-auth">個人身分認證</a></span>頁面，在【初級認證】中點選【在網頁認證】按鈕。</span></div><div class="ace-line ace-line old-record-id-LchGdiOLpoAlgtxR4SRuqzVKsyf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="image-uploaded gallery old-record-id-EO6mdj83xowpmixMZakubvR0slb" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827204810760uvCIo05ow3NEru.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-Oe2Jd31gPo2xpJxMVjAuryXtsPd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-EzYIdik7EolOqnx6ZvhuEFjRsws"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在初級認證頁面，請按以下步驟完成身分認證：</span></div><div class="ace-line ace-line old-record-id-PB9Pde7Cvodw3qxHOitumCTfszc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-CAoRdRsH5oGqgixt5flu86Gis3e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>選擇證件資訊：</strong>根據您的身分證件選擇對應的【國家/地區（請選擇證件的簽發國家）】和【證件類型】。</span></div><div class="ace-line ace-line old-record-id-AdYQdpyqNo3Ok0xbQbvu5lr6sVd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-R7UJdmrOao9qHSxr4nOu1zM9sAc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>上傳證件照片：</strong>拍攝或上傳您的【證件照片】正反面照片。為確保審核順利通過，請注意照片需清晰完整，四角無遮蔽或缺失。您可選擇直接拍攝或從本地相簿中選擇已有照片。</span></div><div class="ace-line ace-line old-record-id-F3cUdCvOaoO521xEQkzu54Blsgf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-XswfdlfGRo5QCDxFoidullzps7e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>提交審核：</strong>確認資料無誤後，點選【提交審核】完成申請。系統將在 24 小時內完成審核並返回認證結果，請耐心等待。</span></div><div class="ace-line ace-line old-record-id-AVyidOLCdovEHSxOkahufurksKg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-SokUdpxgSoCxWpxlHeRuKi3Nsig"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827204810593d0qVE2eCSf9cBW.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><h2 class="heading-2 ace-line old-record-id-TNrVdz4RGoxTNGx8fHEuEqXmsxf"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong><br />2. 如何完成個人初級身分認證：App</strong></span></h2><div class="ace-line ace-line old-record-id-VQfrdUHlloLLdlxgtUuuccN1smg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Tu6idLpPzoZyIzxhkYzuiKyisLf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）開啟並登入 MEXC App，點選【個人頭像】。</span></div><div class="ace-line ace-line old-record-id-GB80dDNcQoQjwFx5nG0ufZeWslc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-NH9ZdchYzoJrgZxknX8ulPJ2sqb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）點選頂部暱稱旁邊的【去認證】按鈕進入個人認證頁面。</span></div><div class="ace-line ace-line old-record-id-Shqnd1f6wo3Ag0xR4iDuE62msQg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-GpWodllXboIwBTxY6vHuiwuTsrg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）在個人認證頁面初級認證中，點選【去認證】。</span></div><div class="ace-line ace-line old-record-id-IC6Ld5LTEoihgkxRVsyuTomCsV2"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-S7oNdBlRtoZka3xeD7tuaHtrsWh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）選擇您要認證使用的【證件簽發國家/地區】和【證件類型】後，點選【下一步】。</span></div><div class="ace-line ace-line old-record-id-BRI4dyzJRohPbvxHHqFuxtLssBd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Bx01dfhTNoabz0xQapWuz04jsXc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5）拍攝或上傳您的【證件照片】正反面照片。為確保審核順利通過，請注意照片需清晰完整，四角無遮蔽或缺失。您可選擇直接拍攝或從本地相簿中選擇已有照片。</span></div><div class="ace-line ace-line old-record-id-FVn5daFbvoUpSZxZiYhuZHVlsGg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-DWzYddat3ond8kxorweuKuvmsoh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">確認資料無誤後，點選【提交】完成申請。系統將在 24 小時內完成審核並返回認證結果，請耐心等待。<br /><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-Dzz0dkjD1oygWTxjBknuZbQ3soe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827204810909AKnMG9yYl4YYRK.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-K6Cvd9bMso7LUrxfUNcuMuO9sqd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-GKp2dCC8woccRLxJsUXuRGfVs6d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">溫馨提示，您也可跳過初級認證直接進行高級認證。</span></div><div class="ace-line ace-line old-record-id-ZONfd6715okLdLxXzmiut8SvsVf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-VEMBdSgp7org7QxKb7QuODu5ssg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-P3ysd3Bnso6shfxiVP4uBEW5spf"><div><span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/zh-MY/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分高級認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-RQm2d7KaMoUwKpxXXKYuF0yFsRd"><div><span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/announcements/article/17827791529664" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">KYC 認證過程中常見問題</a></span></div></li></ul><div class="ace-line ace-line old-record-id-B1vwduWO4oyeJZx8uLsuwEW7sMf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div></div>

如何完成機構認證

2025-09-12 11:29:21

<div><div class="ace-line ace-line old-record-id-D66ndIjuToAv63xMSyqux4KxsMd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-KC9DdfQiWo1QL6xYZlsu2THIsaf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">打開 MEXC <a href="https://www.mexc.com/">官網</a>首頁並登錄，在個人頭像中選擇【身分認證】。</span></div><div class="ace-line ace-line old-record-id-FXLldsiiVoA4UWxJMT2uFfFAsce"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-KKCSd5LPIoYltJx8a95urpxXstb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202508292013497311a2ItD7b2Gi9pL.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-S4UgdoKxvoYF0QxFDWnuF6ujspc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-LaV1dclkboxQz2xGahBuwgTqsgu"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">點擊【切換至機構認證】。</span></div><div class="ace-line ace-line old-record-id-CpVPdy34qoecYaxDONXuv6Tysvd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-VvmGdm8ALoD3Gtxya0cuw1SHsPf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201349941gMoEmtC0M7oj1u.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-NKH3dOf5oonh0Yxyul3uYxxEs4c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-BHMRdEMVIoKp6OxhYVHumd2WsPe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在機構認證界面，您可以看到需要提前準備一些資料。這是為了避免您在認證過程中，由於資料不全無法順利填寫認證信息，需要中途反覆多次退出的情況，建議您準備齊全資料後，再點擊下方【開始認證】按鈕。</span></div><div class="ace-line ace-line old-record-id-KzpMddQqtoAPTKxQOggulEvxs4Y"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-FqdJdUYbNoFzwpxcgCfuN4Gds0f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">MEXC 對董事會決議文件和股權結構資料提供了相應的參考模版，您可以點擊【參考模版】進行下載使用。</span></div><div class="ace-line ace-line old-record-id-JWbodmCO6oljoOxISVHukXERsNg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-GdVDdUCyyo6qE1xUBfAugDSjsOc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202508292013499350T3shz3dz0FOGZ.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-O5xFdS1sUo1qtKxhRIuut3J2sGg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Pe1UdpWDwol4qexybfXul88Ashe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在資料填寫頁面，您需要填寫【機構信息】、【公司註冊地址】、【公司主營地址】等詳細信息，填寫完成後點擊下方【繼續】，進行機構成員信息填寫。</span></div><div class="ace-line ace-line old-record-id-YJ4fdrPjlovNpXx1f6XuJ78AsLd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-AmjAdGF08oEzGtxti8GuoFnIsvb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201350093XjrK9BHZWAGSgq.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-EjdRdf5n5oarlbxkmeZueETMsFd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-LWdddzAXZookHHxldOtuVsjnsUg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在成員信息頁面，您需要填寫【公司授權人】、【對管理或指導實體負有重大責任的個人】、【最終受益人】的相關信息，填寫完成後點擊【繼續】。</span></div><div class="ace-line ace-line old-record-id-B1KDdAW53oE6V0xmxJiuQVLjstb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-KRcndbnXDoCEwpx5or2uk6Jcsob"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201350048SnCQ7OPDfZ4i4c.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-CI67d4nkKo3R3KxmGCDuKUsosIh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-INjZdZazBo73brxjJGLu9pVvsMc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在上傳資料頁面，您可以將在開始機構認證前，準備好的資料開始依次上傳，資料上傳完成後，查看聲明並勾選下方【我完全同意這份聲明】，然後點擊【提交】。</span></div><div class="ace-line ace-line old-record-id-EVZQdeqi0oezYQxbfDQuxe2usPQ"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-FU7KdoWfVo34hUxsMuZuJEGSsah"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202508292013501908srzbN2PiWSmlS.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-M1KHdx9NPoTdyYxLEZnur4TgsWc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-SdKSd7Vqjof6Uvxixdvu4Oz4sLh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提交完成後，您將進入【入駐審核】階段，請您耐心等待，審核通過後完成機構認證。需要注意的是，目前機構認證僅支持在網頁端進行認證。</span></div><div class="ace-line ace-line old-record-id-LkeCdd0l1ounwnxWZRpuPWFhstd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-XvTBdSGdRoNOG8xIm3lucx9psze"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">完成機構認證後，可以提高賬戶的提幣額度，24 小時限額可增加至 400 BTC，同時享受更多機構賬戶權益。</span></div><div class="ace-line ace-line old-record-id-I2k2dM8yWocmYwxX1EiunLpWsId"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-NFQ1diwnhou3L8xBKeguDnD2s8c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">推薦閱讀：</span></h2><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-XThldAiwwotpi8xSyatu6MLBscf"><div><a href="https://www.mexc.com/announcements/article/17827791519718" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-ANbbdulaToXk6dxdoN2ua9jjsVg"><div><a href="https://www.mexc.com/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分高級認證</a></div></li><li class="ace-line ace-line old-record-id-GmE4dwiq5ogqtkxEfqCu1Oedsdd"><div><a href="https://www.mexc.com/announcements/article/17827791529664" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">個人身分認證過程中常見問題</a></div></li></ul><div class="ace-line ace-line old-record-id-Lnsldkzlso3dWUxEZnVunREIsrc"><br /></div></div>

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