身分認證 - 幫助中心

為什麼要進行身分認證（KYC）？

2026-01-17 09:22:26

<div data-page-id="TSb1d9m8OoqHWsxPHmpuq3Npsk8" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-HwfcddK4ro48o2xB3zSu0YIwsTc"><strong>1. 什麼是身分認證（KYC）？</strong></h2><div class="ace-line ace-line old-record-id-WujOdqqydow5Tkx2gDlu9LGssPc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MirSdVLZporN0Fxwc1LuJdfxszh"><span style="font-size: 16px;">身分認證（KYC-Know Your Customer) 即充分了解您的客戶，完成身分認證（KYC）有助於保護您的帳號和資產安全，能夠有效避免部分欺詐、腐敗、反洗錢等風險；當您意外丟失帳號密碼/安全項時，身分認證資訊也有助於您快速恢復帳號。</span></div><div class="ace-line ace-line old-record-id-NW2Ddgba9oXYIOxYr24uBIwwsCf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-F3uhdpPfhoW1eGxJ8HquwYngshf"><strong>2. 為什麼要進行身分認證（KYC）？</strong></h2><div class="ace-line ace-line old-record-id-Og36d2LPqo83kKxO4Vou5hFvsrb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VL3EdxrrtorQesxEuMluuRens8f"><span style="font-size: 16px;">進行身分認證（KYC）後，您可以享受更加流暢無阻的交易體驗，從而提升整體服務的便捷性和安全性。</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-XE3ydzmwYoB2ABxSjZVu5ES9sMc" data-list="bullet"><div><span style="font-size: 16px;">提升賬戶的資金安全等級</span></div></li><li class="ace-line ace-line old-record-id-Ny2jd5XviotVHsx8G3buS2gssZe" data-list="bullet"><div><span style="font-size: 16px;">增加買幣/提幣的單筆額度</span></div></li><li class="ace-line ace-line old-record-id-YWk3dpk8xoRg9mxkNiQu0Mussrf" data-list="bullet"><div><span style="font-size: 16px;">解鎖對應的交易許可權</span></div></li><li class="ace-line ace-line old-record-id-GhosdnEEpo6Qmqxxw8AuaZrxszc" data-list="bullet"><div><span style="font-size: 16px;">解鎖 KYC 相關平台活動</span></div></li></ul><div class="ace-line ace-line old-record-id-GzHTdcTSaoIzfaxDCnJupcyfsEh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Y0hQdxQEuo381wx2gdGuwnEQsQd"><strong>3. 身分認證（KYC）有哪些分類？</strong></h2><div class="ace-line ace-line old-record-id-MRG3dUMBeoKDJ5xtcTFuoJnAsPe"><span style="font-size: 16px;"><br></span></div><div><table class="ace-table" data-ace-table-col-widths="187;158;359;147" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="187"><col width="158"><col width="359"><col width="147"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-RnX7dWE2Eoph0kxhBOmu7NwGs5c"><strong style="font-size: 16px;">分類</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-TEZrdQO5ko47G3xasvYuFWnwsQf"><strong style="font-size: 16px;">等級</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-DfvfdxrwyomtDGxbE7cuRLISsde"><strong style="font-size: 16px;">所需資料</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-MbajdLRH5oPEppxuB0Mu3IorsCp"><strong style="font-size: 16px;">認證方式</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="2" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Rtv2dDSszowZjwxEpO9u3M7PsGg"><span style="font-size: 16px;">個人 KYC</span></div><div style="text-align:center" class="ace-line ace-line old-record-id-UnSKdwtAbo0yaqx1VAiuCWfjsef"><span style="font-size: 16px;">(支持身分證/駕照/護照/居留證)</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-L1gCdGQZVoHVYGxiIwBui2xCs4b"><span style="font-size: 16px;">初級 KYC</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-N9DCdPQzyohiGUx9mWruNq3vsGc"><span style="font-size: 16px;">提交個人基本認證資訊（姓名/證件號碼/出生日期）以及拍攝上傳證件照片</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-BRYDdqfXdo8FMDxcCzBu6cNpslb"><span style="font-size: 16px;">Web、App</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-WiqXd4LaioEMv1xiN41ub94TsPs"><span style="font-size: 16px;">高級 KYC</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-YR3ud46AToAHlCxTIxlugLHpsbd"><span style="font-size: 16px;">提交個人進階認證資訊（拍攝或上傳證件照片，輸入姓名/證件號碼/出生日期）並完成人臉識別</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-M8NmdCIhboRUEKxBz7uu8gwasrf"><span style="font-size: 16px;">Web、App</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-NY0bd8x8zoyOgIxCahIu0DW8sah"><span style="font-size: 16px;">機構 KYC</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-LPtcdVJWfoa9B9xIZlKuYSdesTh"><span style="font-size: 16px;">-</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-Hqqtd7V4hoNVbBxm1VmuFjazsfg"><span style="font-size: 16px;">提交企業相關資訊（企業經營相關資訊及董事會相關授權文件）</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-NyNIdlbzzoN9e0xNMQkuGnmMsRb"><span style="font-size: 16px;">僅 Web</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-LJFld8cFCo0obqxx5eLu1Z7MsNe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-PgOzdTHqHofe1fxgulKuPU1ps5e"><strong>4. 不同類別的身分認證（KYC）提幣額度分別是多少？</strong></h2><div class="ace-line ace-line old-record-id-XYHadbcDNoN7OQxWdhQu5M6Isfg"><span style="font-size: 16px;"><br></span></div><div><table class="ace-table" data-ace-table-col-widths="187;272;386" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="187"><col width="272"><col width="386"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-CFDsd8Cweo6KLfxWHHfueygisMb"><strong style="font-size: 16px;">分類</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-KEJWdrarFosvaBxmqjruB3Hwspd"><strong style="font-size: 16px;">提幣額度</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-NJn1dNBP5obS9zxnqCRugFRXsbg"><strong style="font-size: 16px;">其他交易權限</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-FIbqdp7i1osFnHxST4Mu7MPBsVf"><span style="font-size: 16px;">未 KYC</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-DWPGdETIEo11ubxCCf4ujGWTszh"><span style="font-size: 16px;">24 小時提幣額度 10 BTC</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-CAcldqh59ob4x0xDGwsuYfNBsHz"><span style="font-size: 16px;">無法進行 OTC 交易</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Vg3GdGKh2oXV4mxXpjauAhz7sRg"><span style="font-size: 16px;">初級 KYC</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-MuujdLUCto6zXExnOifuxXHjstb"><span style="font-size: 16px;">24 小時提幣額度 80 BTC</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-RMqudjeWOoybxvxjwNKufQTIsDc"><span style="font-size: 16px;">有限制地存取 OTC 交易</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-E86VdMi4sounpWxqSxGubTbVsYf"><span style="font-size: 16px;">高級 KYC</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-YGw9dehzyoMDOax2zTXuVQuispb"><span style="font-size: 16px;">24 小時提幣額度 200 BTC</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-PPq9d7SkDoHcq3xL3d1uAWMAsEg"><span style="font-size: 16px;">無限制地存取 OTC 交易</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-HzEydRaRAoUHNaxTflUu9rg4sSf"><span style="font-size: 16px;">機構 KYC</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-DSimdTXPLo7c1xx9KFDu9vddsCd"><span style="font-size: 16px;">24 小時提幣額度 400 BTC</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-KYaRdqyIIouzwixY9f6ukciRsmb"><span style="font-size: 16px;">無法進行 OTC 交易</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-DnERdENhvozehnxqc0ou8SEasze"><span style="font-size: 16px;">溫馨提示：部分國家/地區未 KYC 用戶會受 1,000 USDT 或少於 1000 USDT 的充值及提幣限制，請您以頁面提示為準。</span></div><div class="ace-line ace-line old-record-id-CVNed9b1So1kAxxxymNuZ5pYsWc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-FT6ud4ujcoONggxdrHYuI8FvsQo"><strong>5. 哪些用戶可以參與 KYC？</strong></h2><div class="ace-line ace-line old-record-id-PQTMdSTQqoV8P5xYc3YuCdQksNe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OZH4dw14BoRpZ6xJDhku4Wzysjh"><span style="font-size: 16px;">非 MEXC 限制國家且頁面存在國家選項的用戶均可提交 KYC 認證，限制國家/地區請參考<a data-lark-is-custom="true" href="https://www.mexc.com/terms">用戶協議</a>。如您在身分認證（KYC）過程中遇到任何問題，請隨時聯絡在線客服，或<a data-lark-is-custom="true" href="https://www.mexc.com/support/requests">提交工單</a>以獲取專業的協助。我們的客服團隊將竭誠為您提供詳盡的幫助與支持。</span></div><div class="ace-line ace-line old-record-id-RDi1dGR2eoNDSsxzra4uKW3lsi3"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-XABrdSpxFo8Pg9x5qUYu8nzXs9U"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-RAthdBLzFobyE1xPkyiuWES8sTb" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" style="font-size: 16px;">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-JvsPdD5JvoNBRcxx05futKN3sOe" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分高級認證</a></div></li><li class="ace-line ace-line old-record-id-VHjYdb50ko7e53xkUycuudV3sJc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">個人身分認證過程中常見問題</a></div></li><li class="ace-line ace-line old-record-id-W0h3dt38XovSQyxf7DruynftsPb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" data-lark-is-custom="true" style="font-size: 16px;">如何完成機構認證</a></div></li></ul><div class="ace-line ace-line old-record-id-Dgx3dm03toXy1hx9XoBu4KQasCf"><span style="font-size: 16px;"><br></span></div></div>

如何完成個人身分初級認證

2025-11-04 17:26:04

<div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-Bqlpd0RfAo4CZAxm8bYuxLoGsdh"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><a href="https://www.mexc.com/zh-TW/announcements/article/17827791519718#:~:text=App%20%E7%AB%AF-,1.%20%E5%A6%82%E4%BD%95%E5%AE%8C%E6%88%90%E5%80%8B%E4%BA%BA%E5%88%9D%E7%B4%9A%E8%BA%AB%E5%88%86%E8%AA%8D%E8%AD%89%EF%BC%9AWeb,-%E9%96%8B%E5%95%9F%E4%B8%A6%E7%99%BB%E5%85%A5">Web 端</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-R7HsdxvTcoWT9sxdnOlux8wXsic"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><a href="https://www.mexc.com/zh-TW/announcements/article/17827791519718#:~:text=%E8%AB%8B%E8%80%90%E5%BF%83%E7%AD%89%E5%BE%85%E3%80%82-,2.%20%E5%A6%82%E4%BD%95%E5%AE%8C%E6%88%90%E5%80%8B%E4%BA%BA%E5%88%9D%E7%B4%9A%E8%BA%AB%E5%88%86%E8%AA%8D%E8%AD%89%EF%BC%9AApp,-1%EF%BC%89%E9%96%8B%E5%95%9F%E4%B8%A6">App 端</a></span></div></li></ul><div class="ace-line ace-line old-record-id-YxrrdO8EsoN4HbxuQ02uMAlaskb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-FRZcdqWOUoLpfJxKzatuXUwesdh"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 如何完成個人初級身分認證：Web</strong></span></h2><div class="ace-line ace-line old-record-id-GRkCddpmCoCxJ4xRh7buBkqLsTe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-PftBd79viooHlWxTxRJuUT6ysmb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">開啟並登入 MEXC<a href="https://www.mexc.com/zh-TW/"> 官網</a>，在導覽列【個人頭像】中點選【身分認證】進入<span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/zh-TW/user/id-auth">個人身分認證</a></span>頁面，在【初級認證】中點選【在網頁認證】按鈕。</span></div><div class="ace-line ace-line old-record-id-LchGdiOLpoAlgtxR4SRuqzVKsyf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="image-uploaded gallery old-record-id-EO6mdj83xowpmixMZakubvR0slb" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827204810760uvCIo05ow3NEru.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-Oe2Jd31gPo2xpJxMVjAuryXtsPd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-EzYIdik7EolOqnx6ZvhuEFjRsws"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在初級認證頁面，請按以下步驟完成身分認證：</span></div><div class="ace-line ace-line old-record-id-PB9Pde7Cvodw3qxHOitumCTfszc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-CAoRdRsH5oGqgixt5flu86Gis3e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>選擇證件資訊：</strong>根據您的身分證件選擇對應的【國家/地區（請選擇證件的簽發國家）】和【證件類型】。</span></div><div class="ace-line ace-line old-record-id-AdYQdpyqNo3Ok0xbQbvu5lr6sVd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-R7UJdmrOao9qHSxr4nOu1zM9sAc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>上傳證件照片：</strong>拍攝或上傳您的【證件照片】正反面照片。為確保審核順利通過，請注意照片需清晰完整，四角無遮蔽或缺失。您可選擇直接拍攝或從本地相簿中選擇已有照片。</span></div><div class="ace-line ace-line old-record-id-F3cUdCvOaoO521xEQkzu54Blsgf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-XswfdlfGRo5QCDxFoidullzps7e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>提交審核：</strong>確認資料無誤後，點選【提交審核】完成申請。系統將在 24 小時內完成審核並返回認證結果，請耐心等待。</span></div><div class="ace-line ace-line old-record-id-AVyidOLCdovEHSxOkahufurksKg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-SokUdpxgSoCxWpxlHeRuKi3Nsig"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827204810593d0qVE2eCSf9cBW.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><h2 class="heading-2 ace-line old-record-id-TNrVdz4RGoxTNGx8fHEuEqXmsxf"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong><br />2. 如何完成個人初級身分認證：App</strong></span></h2><div class="ace-line ace-line old-record-id-VQfrdUHlloLLdlxgtUuuccN1smg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Tu6idLpPzoZyIzxhkYzuiKyisLf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）開啟並登入 MEXC App，點選【個人頭像】。</span></div><div class="ace-line ace-line old-record-id-GB80dDNcQoQjwFx5nG0ufZeWslc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-NH9ZdchYzoJrgZxknX8ulPJ2sqb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）點選頂部暱稱旁邊的【去認證】按鈕進入個人認證頁面。</span></div><div class="ace-line ace-line old-record-id-Shqnd1f6wo3Ag0xR4iDuE62msQg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-GpWodllXboIwBTxY6vHuiwuTsrg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）在個人認證頁面初級認證中，點選【去認證】。</span></div><div class="ace-line ace-line old-record-id-IC6Ld5LTEoihgkxRVsyuTomCsV2"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-S7oNdBlRtoZka3xeD7tuaHtrsWh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）選擇您要認證使用的【證件簽發國家/地區】和【證件類型】後，點選【下一步】。</span></div><div class="ace-line ace-line old-record-id-BRI4dyzJRohPbvxHHqFuxtLssBd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Bx01dfhTNoabz0xQapWuz04jsXc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5）拍攝或上傳您的【證件照片】正反面照片。為確保審核順利通過，請注意照片需清晰完整，四角無遮蔽或缺失。您可選擇直接拍攝或從本地相簿中選擇已有照片。</span></div><div class="ace-line ace-line old-record-id-FVn5daFbvoUpSZxZiYhuZHVlsGg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-DWzYddat3ond8kxorweuKuvmsoh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">確認資料無誤後，點選【提交】完成申請。系統將在 24 小時內完成審核並返回認證結果，請耐心等待。<br /><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-Dzz0dkjD1oygWTxjBknuZbQ3soe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827204810909AKnMG9yYl4YYRK.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-K6Cvd9bMso7LUrxfUNcuMuO9sqd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-GKp2dCC8woccRLxJsUXuRGfVs6d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">溫馨提示，您也可跳過初級認證直接進行高級認證。</span></div><div class="ace-line ace-line old-record-id-ZONfd6715okLdLxXzmiut8SvsVf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-VEMBdSgp7org7QxKb7QuODu5ssg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-P3ysd3Bnso6shfxiVP4uBEW5spf"><div><span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/zh-MY/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分高級認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-RQm2d7KaMoUwKpxXXKYuF0yFsRd"><div><span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/announcements/article/17827791529664" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">KYC 認證過程中常見問題</a></span></div></li></ul><div class="ace-line ace-line old-record-id-B1vwduWO4oyeJZx8uLsuwEW7sMf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div></div>

我可以使用哪些證件完成實名認證？

2025-11-04 17:26:04

<div><h2 class="heading-2 ace-line old-record-id-JfnvdQa7NoOoGEx3PAguVc82sEb"> 一、MEXC平台支持三種證件類型</h2><ul class="list-bullet1"><li class="ace-line ace-line old-record-id-Ys24dKsv9oqCL6xTTaHuS7dvsOc"><div>身份證</div></li><li class="ace-line ace-line old-record-id-FJUqdJXZ7o1rflxf7k4u6RcXsLc"><div>護照</div></li><li class="ace-line ace-line old-record-id-OLNtdRIy2oY6xRxbO6duFIVssih"><div>駕照</div></li></ul><h2 class="heading-2 ace-line old-record-id-I2w0d3TsZokUcIx6zjVuqlSaseh">二、示意圖</h2><div class="image-uploaded gallery"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241114141320640x7TUhpEracQjKF.png" class=" old-record-id-GECRdYBWWoJ1HtxiDUMugujLsOg" width="781" /></div><p><br /></p><div style="white-space:pre-wrap;text-align:center"><span style="background-color:rgb( 255 , 255 , 0 )">（WEB端初級認證界面）</span></div><p><br /></p><p><br /></p><div class="image-uploaded gallery"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241114141320514VjThB07YnJnPkl.png" width="781" /></div><div class="ace-line ace-line old-record-id-BVmTdji63oPbZhxbFEguHPQhsEe" style="text-align:center"><br /><span style="background-color:rgb( 255 , 255 , 0 )">（APP端初級認證界面）<br /><br /></span><br /></div><h2 class="heading-2 ace-line old-record-id-Gc9DdYj77oYbZQxZPeJu2UybsSd">三、證件照片要求： </h2><ol start="1" class="list-number1"><li class="ace-line ace-line old-record-id-BqjHdbHdEogBL1xJksduEnids4d"><div>MEXC平台支持的證件類型：✅身份證✅護照✅駕照。</div></li><li class="ace-line ace-line old-record-id-QBaIdAGtSoK40TxznvmuqWHPsXf"><div>MEXC平台不支持的證件類型：❌居留證。</div></li><li class="ace-line ace-line old-record-id-GXHQdYM4eoWT6fxwwwZuDquBsne"><div>請您提供政府簽發的有效證件，並確保證件在有效期內。</div></li><li class="ace-line ace-line old-record-id-J1uRd7elGoBV14xhUXvu2xMbsLf"><div>請您提供證件原件或使用相機拍攝，不支持使用圖形編輯器處理圖片，並確保所有圖片內容清晰可見。</div></li><li class="ace-line ace-line old-record-id-CRvMdjFx3ou2uLx1XKtuzNOEsoh"><div>請確保您已達到適用法律規定具有約束力的合同的法定年齡。</div></li></ol><h2 class="heading-2 ace-line old-record-id-RucjdFp5poYQ7HxKVl9u04OXsof">四、溫馨提示</h2><ol start="1" class="list-number1"><li class="ace-line ace-line old-record-id-EfwWdp063oY0rwx0QqmuGpibs8g"><div>確保提供的信息準確無誤，避免因信息錯誤導致認證失敗。</div></li><li class="ace-line ace-line old-record-id-JAq2d5cvOo0jLMxweWluqcGNs1c"><div>使用正式且合法的證件進行認證，避免使用偽造或無效證件。</div></li><li class="ace-line ace-line old-record-id-TSKQdMrlZoloZBxajASuJME3sBe"><div>如果遇到實名認證失敗或其他問題，請聯繫平台在線客服或提交工單獲取進一步幫助。客服團隊將為您提供更詳細的幫助與支持。</div></li></ol><div class="ace-line ace-line old-record-id-MHGDdSXvmo3pYUxdi9ZuApoysBf"><br /></div><div class="ace-line ace-line old-record-id-CtxudyXR2oT9gixIW2CuJq1Wsdd"><br /></div></div><p><br /></p>

為什麼我的實名認證失敗？

2025-11-04 17:26:04

<div><div class="ace-line ace-line old-record-id-OkMNd7YRAo9H5rxzCxXuNqPCsMX">當您在 MEXC 平台進行實名認證時，可能出現認證失敗的情況，以下是可能遇到的原因和解決方案：</div><div class="ace-line ace-line old-record-id-CzE3dQgzUoBy6uxgE59ujarUsce"><br /></div><h2 class="heading-2 ace-line old-record-id-WneudW85foZE9nxtuVCun09ksKf">如何查看我的 KYC 身份認證結果：</h2><div class="ace-line ace-line old-record-id-QlmPdUT5koIb2uxkfHFurIeRsjb">當您的KYC身份認證提交後，MEXC 將會通過電子郵件發送KYC身份認證結果。您可以通過註冊 MEXC 賬戶的電子郵箱中查看審核未通過的原因。<br /><br /></div><div style="text-align:left" class="image-uploaded gallery old-record-id-IClYdhCAcoj0BzxBzqhu28Hgsye"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241114141621458ZdWTAD69byqsml.png" width="546" /></div><div class="ace-line ace-line old-record-id-IQQSdSYpBoqmM2xHd2PuP93jsBc"><br />您也可以通過點擊訪問<a href="https://www.mexc.com/zh-TW/user/id-auth" rel="nofollow">身份認證页面</a>，查看KYC認證結果。<br /><br /></div><div style="text-align:center" class="image-uploaded gallery old-record-id-VeKDddS45oYgOIxolCfuFr6ysWf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241114141621244LKpndWCN670LIh.png" /></div><h2 class="heading-2 ace-line old-record-id-TdCWd8tKno19NNxMnU8ufbvWsEg"><br />KYC 身份認證失敗的常見原因與解決方法:<br /></h2><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="100" /><col width="262" /><col width="262" /><col width="262" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div style="text-align:center" class="ace-line ace-line old-record-id-PL6NdR3eEodfw4xrrbquvNugs3b"><strong>序號</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div style="text-align:center" class="ace-line ace-line old-record-id-QhyXdhuk2oEENfx3SDXuMUVMs1f"><strong>常見失敗原因</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div style="text-align:center" class="ace-line ace-line old-record-id-EpfmdOcPNozjulxIE2buZwd6sHf"><strong>可能的原因 / 描述</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div style="text-align:center" class="ace-line ace-line old-record-id-ZpDqdbQNyolQucx1BIKuX8OJsqc"><strong>解決方案</strong></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:middle"><div style="text-align:center" class="ace-line ace-line old-record-id-UgK6d1nbJoUwezxN9tquw2uRsEd"><strong>1</strong></div><div class="ace-line ace-line old-record-id-Yx1tdVYSnojsBbxcdIXu9jgQsge"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-Q8xSdeLveowLJOxcsPLuAoAtsS6">證件信息無效或不完整，請確保您的全名或人像照片等信息清晰可見，或提交其他類型證件。</div><div class="ace-line ace-line old-record-id-MvPqdFFzVo0UBYxAu0Suu1v7s2d"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-YyLCdogvqoAk3wxmsKiuKtxSsce">證件照片模糊或部分信息無法識別，導致系統無法驗證。證件屬於MEXC 平台不支持類型。</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-OvqvdOB8Zo3xi8x11ivuoGuxsjc">請確保證件照片清晰可見，尤其是姓名和人像等關鍵信息，或重新拍攝上傳其他有效證件。</div><div class="ace-line ace-line old-record-id-HsmZdsBMKonqktxyRIYuYuogsJh">MEXC僅支持以下證件類型：<strong>身份證、護照、駕駛證</strong>。</div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:middle"><div style="text-align:center" class="ace-line ace-line old-record-id-FxXIdGc6Qojto5xAVyIumDtgsXg"><strong>2</strong></div><div class="ace-line ace-line old-record-id-JlUWd8FJ1oAgdhxsIbpupmK6sIb"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-Z8tMdOMeIoEUVdxLanrulqPlsje">此證件可認證的賬號數量已達上限，請更換其他證件。</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-ECmidbxcVokC2NxzbpeuM5sSsBf">該證件已用於多個賬戶，超過平台允許的賬號綁定數量。</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-HRoydXmBxoiB0BxCGX2uq14NsWc">提交未綁定過其他賬戶的新證件，或使用其他類型的有效證件。</div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:middle"><div style="text-align:center" class="ace-line ace-line old-record-id-RYmBdsa5lou8U5xX0cKuj6Disne"><strong>3</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-FIfdde0Fjooq0Zx9bSxug5BdsSa">證件過期，請提交其他類型證件。</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-F8kCdrNkRogAEfxR6coucl0rsJg">提交的證件已過有效期，不再被系統視為有效。</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-VJq9dtKYnoLPbOxiZ5quE9Ycsth">請上傳一份在有效期內的證件，確保系統能通過認證</div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:middle"><div style="text-align:center" class="ace-line ace-line old-record-id-WpULdNwNeofA5XxbHoUu0rRFsvb"><strong>4</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-Dpe7dzsDbozRGix7RLbuGQOJsCf">不支持拍攝屏幕/復印件，請提交證件原件。</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-RV1ddUkdwoaEphxiUheuVydxsCc">上傳的證件為屏幕截圖或復印件，而非證件原件的清晰照片。</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-A3Y1dzUXMombFjxJmhHu60lAscb">請確保上傳的是證件原件的清晰照片，不支持屏幕截圖或復印件。</div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:middle"><div style="text-align:center" class="ace-line ace-line old-record-id-LWYmdFGUaoVHEzxM9IBu7ulFsMg"><strong>5</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-MQ8ndOBF3oH2G8xvApyul5jTsGe">證件信息顯示不完整。</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-Rdjxdc5gXoBZNXx5ZKau3ZAEspc">證件照片中關鍵信息（如姓名、證件號碼）未全部顯示，系統無法完整識別。</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-EIIPdI0wCo3T7zxcN2uuFoABs5e">請重新拍攝並上傳完整的證件照片，確保所有必要信息均可見。</div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:middle"><div style="text-align:center" class="ace-line ace-line old-record-id-B7eEdyBNjo2Vmwx44oOuDnghszg"><strong>6</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-TRHRd927NonYHNxLmizuk7j7sIe">初級實名認證與高級實名認證信息不一致。</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-RzxIdj45fo5tMQxJK1nukpoAsyW">初級和高級認證中的信息不符，導致系統驗證失敗。</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-A2sLdfj44oiipsxu5axuj0Uasig">核對並確保初級和高級認證中的信息一致，尤其是姓名、證件號碼等關鍵信息。</div></td></tr></tbody></table></div><h2 class="heading-2 ace-line old-record-id-SPiRdbgR3of0spxxmIluL8BwsCg"><br />其他常見注意事項：</h2><ol start="1" class="list-number1"><li style="text-align:left" class="ace-line ace-line old-record-id-VwrPdKLOGomuRcxjlzGuqx0esdf"><div><strong>圖片格式與文件大小</strong>：確保上傳的文件符合平台要求的格式（如 JPG、PNG、JPEG ）及文件大小限制（圖片大小不超過 5 MB），以避免上傳失敗。</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-IveJdi8ggokcgHxCtGauSuh3smg"><div><strong>拍攝環境與光線</strong>：建議在光線良好的環境中拍攝證件照片，避免反光、陰影或模糊，以確保系統能夠清晰識別所有信息。</div></li></ol><div class="ace-line ace-line old-record-id-Ko4PdOB9QoAeHJxtGChuezVNszf"><br /></div><h2 class="heading-2 ace-line old-record-id-HQg2dnLd5oAsqOxigLuu5U9Ys5c">如何重新提交我的 KYC 身份認證：</h2><div class="ace-line ace-line old-record-id-LRRydha2So3XPlxMGjpuxEMXs4f">在您準備再次提交之前，請仔細閱讀【身份認證失敗的常見原因與解決方法】並準備相關證明文件。準備好您的設備和相機，並確保您處於明亮的環境中。<br /></div><h5 class="heading-5 ace-line old-record-id-AcD3dfkGZoL76exJPfJu9skJszd">Web 端：點擊【人像圖標】-【身份認證】-【在網頁認證/在App中認證】<br /><br /></h5><div style="text-align:center" class="image-uploaded gallery old-record-id-Hzd0dzTQ3o9LeBx6PUOuL5rbs3d"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241114141621656BC50aRYG4up7Zz.png" width="689" /></div><h5 class="heading-5 ace-line old-record-id-RvDydfuMvoSXszxkKhNuqdL8s6n"><br />App 端：首頁左上角【人像圖標】-【個人認證】-【去認證/重新認證】<br /><br /></h5><div class="image-uploaded gallery"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241114141622016lpqhUAsTstapFc.png" class=" old-record-id-JkU8dY2TNovVuCxTVAjuz7oKsfe" width="349" /><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241114141622015BOGkLag4NQ1o3i.png" class=" old-record-id-LkgNdhaATofG4gxtEOIufClDsGW" width="386" /></div><div class=" old-record-id-XEeOdbMRkoiK5AxMf1XuvGXds8f"><br /></div><div class="ace-line ace-line old-record-id-KL0Ldi1Sfo2Ah4x6CoQuonJMspb"><br /></div><h2 class="heading-2 ace-line old-record-id-EKyUdQ7fJoAafWxiayFuUH3LsBf">遇到問題怎麼辦？</h2><div class="ace-line ace-line old-record-id-UXtOd01CYo8F8FxcrvAumFOdsfc">如果您嘗試了以上解決方案後仍然無法通過 KYC 認證，請聯繫平台在線客服或<a href="https://www.mexc.com/zh-TW/support/requests" rel="nofollow">提交工單</a>獲取進一步幫助。客服團隊可以為您提供更詳細的指導。</div></div><p><br /></p>

個人身分認證過程中常見問題

2025-09-12 11:29:21

<div><h2 class="heading-2 ace-line old-record-id-CbYQdiJqqoaqQMxRS9Euydads1f"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 為什麼要進行個人身分認證</strong></span></h2><div class="ace-line ace-line old-record-id-VAhHdUYcHoV5Q6x3KmkuTJc4spe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-YMPtdmHFEogiFmxzQoHu5NBUsT3"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">KYC （Know Your Customer) 即身分認證。透過實名認證後，平台可以了解帳戶的實際控制人及交易的實際收益人以加強審查，用於預防腐敗、反洗錢等目的。</span></div><div class="ace-line ace-line old-record-id-E0HvdRlH5oz7ixxbeM9uZVZNsBu"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-TwJ6dtxYiofr0RxXpmtucvc2s9U"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">更多內容歡迎您閱讀《<a href="https://www.mexc.com/zh-TW/announcements/article/17827791519717">為什麼要進行身分認證</a>》。</span></div><div class="ace-line ace-line old-record-id-Inr1dC2ECoySqLx4ZDuuvhgbsdh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-WEiOdWsKfonEHrxy9L0ukv4msme"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. MEXC 不同認證等級帳號權益</strong></span></h2><div class="ace-line ace-line old-record-id-W02idXDYeo6J0fxlg74uKzzHs6c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="201" /><col width="201" /><col width="201" /><col width="201" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-GaeHdNVerouv4cx84kjuaoYOsDg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">認證等級</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-BjSTdeNloodMw0xDXMiuFoIesHd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">未認證</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-IIy0dKIgponcMWx3mgGuEnuZsVg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">初級認證</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-OAeidsUDYoQ23exW2kqu57FbsPc"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">高級認證</strong></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Y9O8dHyXgoNDLNxKJgzuU6bDsfd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">加密貨幣充值</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-NunxdjGb9o1VoyxFtEhu3Fhpsrd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">無限額</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-FFzrdaSSyoggzsxr4Uwuyij9sVb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">無限額</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Sy4JdqFTaotSnqxWCLEuKcozsJd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">無限額</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Iswkd0zfvogiWyxoEPPu0u6psLS"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">加密貨幣提現</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-EzrVdANYGokCvuxtPfmuffALsHe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">10 BTC/每日</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Z15NdTYV4otaNJx5Y63uDQ0hsdf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">80 BTC/每日</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Ui04dDTI5oIFrTxBnhiuRw5LsR6"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">200 BTC/每日</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-PXsTdRp9EoUoLYxk51MuCaQWs7c"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">法幣交易</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-FziDdFFWso5HxgxwGT8uKGzcsTf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">❌</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-HCqldlcHYoiO4VxzgI0uvHRXshh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">❌</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Bqrudqmo9oB68oxBJoVuLPTmsUd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">20,000 USD/每日</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-QYOodvHsjomfsMxQk42u92yDsYg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">現貨/合約交易</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Ojs0dZeLUoGHIgxV48RukNnWsqb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-STxDd5Y8PoJYvpxqKdtudsUFsVf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-PpNCd2U1aoGJm4xrgssupQGOswc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Hn7ydXAHvoZVcPxMDd7u3mgpslg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">平台活動</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-A5mjdaqrSoEhEsx3iWCu3L7lsQb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Bt0GdhlrDo8gyKxkuOVu1LG1suQ"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-JcabdVSsuoGVKGxZ0uiugMm2sde"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-SttvdhsxAoZOUbxYG87u7nprsKb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-YaUId5xIqocFAGxFGXsua6sKsgd"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>3. 我可以使用哪些證件完成個人身分認證</strong></span></h2><div class="ace-line ace-line old-record-id-X7l8dzZpLoYUnrxLIgIuWUTtsEg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Nf6OdZUX6ohzbKx1ELyu6jDIsNc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">KYC 證件類型：身分證、護照、駕照、居留證等。相關資訊提交後，平台會進行認證審核。更多詳細內容，您可以閱讀《<a href="https://www.mexc.com/zh-TW/announcements/article/17827791519719">我可以使用哪些證件完成實名認證</a>》了解。</span></div><div class="ace-line ace-line old-record-id-Vvdmd4MaLoECwixq0cfufzUWsng"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-WUZmdVYpgo6L6WxNtIRueGw2sHd"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>4. 如何完成個人身分認證</strong></span></h2><div class="ace-line ace-line old-record-id-QCLJdtAhcoDUxWxEl8ququWGs7c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-LOusdUq0DoaCyPxYI6Just8Cs0b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">您可以在<a href="https://www.mexc.com/zh-TW/user/id-auth">個人身分認證</a>頁面，根據頁面提示進行操作，完成個人身分認證。詳細教程請參考：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-HvmpdslEAoljBzx6NI4ukXtzsFd"><div><a href="https://www.mexc.com/zh-TW/announcements/article/17827791519718" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-TM0Edw24PopU5mxyfU0uT1bnswf"><div><a href="https://www.mexc.com/zh-TW/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分高級認證</a></div></li></ul><div class="ace-line ace-line old-record-id-Z7FSdEIzDoPNLExZ25CuH6DHscd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-EsYNdA8nHok1oUxk4rcubuemsWz"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>5. 如何查看個人身分認證結果</strong></span></h2><div class="ace-line ace-line old-record-id-LfZedrmTloULAkxQiJtu0KVhsBJ"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-DdDxdCNcNoWgcgxbC4NuMnp5sdc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">當您的個人身分認證提交後，MEXC 將會透過電子郵件發送個人身分認證結果。您可以透過註冊 MEXC 帳戶的電子郵箱中查看審核未通過的原因。</span></div><div class="ace-line ace-line old-record-id-JhYPdlyWyoPUc6xBb2ruOW5Os5u"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-Cy2fdj0t3ouHkZxjcpJusqPFsgc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250825165557104pPZ1Mr5nkiB51p.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-C2y1dR72Moh6imxjTKUu1qrnsJe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-NHQkdB31yoh5t8xn6txumrIssgb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">或者您也可以直接訪問<a href="https://www.mexc.com/zh-TW/user/id-auth">身分認證</a>頁面，查看個人身分認證結果。</span></div><div class="ace-line ace-line old-record-id-AC1RdqwB9oZSt6xEuZ5uVD3EsSc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-EHhPdafNKoRebRxSrUEuUyeVsCi"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250825165557940qb4kK2tubs8pIh.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-D0tUdBTBoof4YJxrKvEuVijaspg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-PiUNdHBZIo9RXFx7Sl7ursiNsVg"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>6. 身分認證常見失敗常見原因和解決方法</strong></span></h2><div class="ace-line ace-line old-record-id-AGd3d9Zebo4DKyxCw2QuV8qXs4g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="100" /><col width="205" /><col width="245" /><col width="270" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-HggkdKEkkoZQRyxyfHsuAsdgszd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">序號</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-TVDWd1yBGoxrDcxGaqyu8yojs8c"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">常見失敗原因</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-CYwBd2dzFo7ybmxdIOHuK4KSsvc"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">可能的原因 / 描述</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-S32ndIrAMoeB4pxOEDRuEErksOd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解決方案</strong></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-MwxLdLf2WoD7wwxIeF8uNNMHsxe"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1</strong></div><div style="text-align:center" class="ace-line ace-line old-record-id-QAUXdmqQEoCaNcxGkwHuBMc8s0c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-J5FmddlvooGPrzxsiTxuCmfhsfd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">證件資訊無效或不完整，請確保您的全名或人像照片等資訊清晰可見，或提交其他類型證件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-OiWkdDWaaoEeYQxqjH9uGwW9sD7"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">證件照片模糊或部分資訊無法識別，導致系統無法驗證。證件屬於 MEXC 平台不支持類型。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-MFNidEujBoBlQ3x78okuOEljsuh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請確保證件照片清晰可見，尤其是姓名和人像等關鍵資訊，或重新拍攝上傳其他有效證件。</span></div><div class="ace-line ace-line old-record-id-T747d76SEoNKwQxxUh3upm1ksWh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">MEXC 僅支持以下證件類型：<strong>身分證、護照、駕照、居留證。</strong></span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-O5JxdQoQsohXhHxh54FukKOGsE2"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2</strong></div><div style="text-align:center" class="ace-line ace-line old-record-id-ItwEd8ooYohgboxApVnud3V5s3b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-QWEodBn8ko4R6nxdfLiuTICMs4c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">此證件可認證的帳號數量已達上限，請更換其他證件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-LlR5dbsVsoDxsexsxZVu7NbqsOg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">該證件已用於多個帳戶，超過平台允許的帳號綁定數量。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-HOsEdLAIXoM3WUxOzgTu9IMasVg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提交未綁定過其他帳戶的新證件，或使用其他類型的有效證件。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-XXh7dHGXeoqn7cxHLeZuiIpVscd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-PoNTdmpQ4oLHSFxOv1Iu9SyXspd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">證件過期，請提交其他類型證件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-HtUWdXufdoOKjNxFIBIuAcxtsFg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提交的證件已過有效期，不再被系統視為有效。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-BZe8dIqtmou1f7x2OTCuMrRUsje"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請上傳一份在有效期內的證件，確保系統能通過認證。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-UGYzdMHFHoVZ0xxMilZu4FRusUb"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-P2o8dMIVpoTlPux09LNuRg4HsKe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">不支持拍攝屏幕/複印件，請提交證件原件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-HbTBdTDI1oVnVTxHsCCummWos5b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">上傳的證件為屏幕截圖或複印件，而非證件原件的清晰照片。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-XctvdnPP6oFmKBxfOlZuThnMsod"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請確保上傳的是證件原件的清晰照片，不支持屏幕截圖或複印件。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-P7S1dmvMjoLtjrxUsAXuJMj2sfg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-R6ScdGt6Wor4yfxaemku0i43sPe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">證件資訊顯示不完整。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-BzI0ddRwFoF9OQx1SWLu3stOsCd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">證件照片中關鍵資訊（如姓名、證件號碼）未全部顯示，系統無法完整識別。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-M0oRd6imgoqZHlxMlhJuSmYPsRb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請重新拍攝並上傳完整的證件照片，確保所有必要資訊均可見。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-CrCjdTfoRoL1cixarOjuOzfEsAg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">6</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-X6SkdBT4EouBaTxNbutuA7LCsPe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">初級身分認證與高級身分認證資訊不一致。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-Q4Bvd80njosbWsxrJecubZXOsdg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">初級和高級認證中的資訊不符，導致系統驗證失敗。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-CLgOdueyBoqfX2xRCNru6JPdsVh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">核對並確保初級和高級認證中的資訊一致。</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-VYnfdeGYnoxAXSx2isNuItOOswf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-Eksnd7FpBoauXlxqSJgunLWesHe"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>7. 為什麼身分認證時無法上傳照片</strong></span></h2><div class="ace-line ace-line old-record-id-QRM5d1fFvo1eFKxzAhxusBhUsVh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-MYGJdrbf2o2xn7xgNdcufljSsNe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您在提交身分認證時出現無法上傳照片或者是提示錯誤資訊的情況，您可以參照以下幾點進行核實：</span></div><div class="ace-line ace-line old-record-id-VqVfd0risox9dNxW4J0uNx6Ys5g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Ipi4duokoowGMKxJibnuRMlJsWg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）圖片格式必須為：JPG、JPEG、PNG。</span></div><div class="ace-line ace-line old-record-id-MPPpdBeVSork2Sxvditux2YNsgf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）圖片內存大小必須小於 5 MB。</span></div><div class="ace-line ace-line old-record-id-UHNIdTZA1o4eRlxmyspu4iWOscf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）有效證件必須是您本人的身分證、護照、駕照或居留證原件。 </span></div><div class="ace-line ace-line old-record-id-VXcvdwSGEofDX8xGRV3uhV9zsQc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）您的有效證件必須是非限制交易國家的公民證件。詳情您可以參考 MEXC <a href="https://www.mexc.com/zh-TW/terms">用戶協議</a>。</span></div><div class="ace-line ace-line old-record-id-RHGXdJvneolNILxYispuhmYas4q"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-WqlSdGfLfomMf4xCqr1uIExusac"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5）如果您提交的申請資訊均符合以上幾點要求，但依舊無法完成實名認證，可能是由於網路連接出現了暫時的問題，建議您按照以下方法重新提交實名認證申請。</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-ZD8QdM17yo3mraxecuruzdcRstd"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">稍等一段時間後再重新提交申請。</span></div></li><li class="ace-line ace-line old-record-id-PmDedlyP5oKtv5xt2pyuB20msHh"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">清理瀏覽器及終端緩存。</span></div></li><li class="ace-line ace-line old-record-id-Jbaode6DvoBoD6xTUm7uZ1FysBc"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">使用 Web/App 端提交申請。</span></div></li><li class="ace-line ace-line old-record-id-YTwbdGLlzoewQnxuCkTuy5Xlsve"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">使用其他瀏覽器提交申請。</span></div></li><li class="ace-line ace-line old-record-id-XTjLdxvHzodGHgxq8Bkun7Xqsuc"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">更新 MEXC App 至最新版本。</span></div></li></ul><div class="ace-line ace-line old-record-id-AyKad3k8joG3P9xqvNMuJOXOsUh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-PGXidRLu8oZaqwx3wuRuV0S3sCb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您在經過排查後，仍無法解決當前遇到的問題，請您將身分認證申請界面錯誤提示的截圖提供給我們的線上客服進行核實。我們將及時處理並優化相關問題，以便更好地為您提供優質的服務。感謝您的配合和支持！</span></div><div class="ace-line ace-line old-record-id-XfOQd0iT9ofTCKxxZ6nuZUkjsld"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-WCardNQIsoMTj3x8QSXuHmUIsOd"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>8. 如何重新提交個人身分認證</strong></span></h2><div class="ace-line ace-line old-record-id-AOmIddfKFoiBaFxholwu5oB2sOd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-DQK7dKLXLoAZ23xEd0Uu7s8LsEc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">根據認證結果的反饋，請您再次準備相關證明文件。準備完成後選擇在網頁端或者 App 再次發起認證即可。詳細教程請參考：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-MC8ZdDpfAoCP8ExUbW8u6ZZ4sUf"><div><a href="https://www.mexc.com/zh-TW/announcements/article/17827791519718" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-LD77dRI5roNcQwxMFuUutgTNsSd"><div><a href="https://www.mexc.com/zh-TW/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分高級認證</a></div></li></ul><div class="ace-line ace-line old-record-id-P86FdiZyao5OD1x4yjUujgySsgh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-HvhMdriN7o0O2ix4P6tua7fxs8c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您嘗試了以上解決方案後仍然無法透過個人身分認證，請您聯絡平台線上客服或<a href="https://www.mexc.com/zh-TW/support/requests">提交工單</a>獲取進一步幫助。MEXC 客服團隊會為您提供更詳細的指導。</span></div><div class="ace-line ace-line old-record-id-CcpydTd7Ao8H4zxne1rueFzss1d"><br /></div></div>

如何完成機構認證

2025-09-12 11:29:21

<div><div class="ace-line ace-line old-record-id-D66ndIjuToAv63xMSyqux4KxsMd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-KC9DdfQiWo1QL6xYZlsu2THIsaf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">打開 MEXC <a href="https://www.mexc.com/">官網</a>首頁並登錄，在個人頭像中選擇【身分認證】。</span></div><div class="ace-line ace-line old-record-id-FXLldsiiVoA4UWxJMT2uFfFAsce"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-KKCSd5LPIoYltJx8a95urpxXstb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202508292013497311a2ItD7b2Gi9pL.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-S4UgdoKxvoYF0QxFDWnuF6ujspc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-LaV1dclkboxQz2xGahBuwgTqsgu"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">點擊【切換至機構認證】。</span></div><div class="ace-line ace-line old-record-id-CpVPdy34qoecYaxDONXuv6Tysvd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-VvmGdm8ALoD3Gtxya0cuw1SHsPf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201349941gMoEmtC0M7oj1u.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-NKH3dOf5oonh0Yxyul3uYxxEs4c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-BHMRdEMVIoKp6OxhYVHumd2WsPe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在機構認證界面，您可以看到需要提前準備一些資料。這是為了避免您在認證過程中，由於資料不全無法順利填寫認證信息，需要中途反覆多次退出的情況，建議您準備齊全資料後，再點擊下方【開始認證】按鈕。</span></div><div class="ace-line ace-line old-record-id-KzpMddQqtoAPTKxQOggulEvxs4Y"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-FqdJdUYbNoFzwpxcgCfuN4Gds0f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">MEXC 對董事會決議文件和股權結構資料提供了相應的參考模版，您可以點擊【參考模版】進行下載使用。</span></div><div class="ace-line ace-line old-record-id-JWbodmCO6oljoOxISVHukXERsNg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-GdVDdUCyyo6qE1xUBfAugDSjsOc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202508292013499350T3shz3dz0FOGZ.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-O5xFdS1sUo1qtKxhRIuut3J2sGg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Pe1UdpWDwol4qexybfXul88Ashe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在資料填寫頁面，您需要填寫【機構信息】、【公司註冊地址】、【公司主營地址】等詳細信息，填寫完成後點擊下方【繼續】，進行機構成員信息填寫。</span></div><div class="ace-line ace-line old-record-id-YJ4fdrPjlovNpXx1f6XuJ78AsLd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-AmjAdGF08oEzGtxti8GuoFnIsvb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201350093XjrK9BHZWAGSgq.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-EjdRdf5n5oarlbxkmeZueETMsFd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-LWdddzAXZookHHxldOtuVsjnsUg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在成員信息頁面，您需要填寫【公司授權人】、【對管理或指導實體負有重大責任的個人】、【最終受益人】的相關信息，填寫完成後點擊【繼續】。</span></div><div class="ace-line ace-line old-record-id-B1KDdAW53oE6V0xmxJiuQVLjstb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-KRcndbnXDoCEwpx5or2uk6Jcsob"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201350048SnCQ7OPDfZ4i4c.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-CI67d4nkKo3R3KxmGCDuKUsosIh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-INjZdZazBo73brxjJGLu9pVvsMc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在上傳資料頁面，您可以將在開始機構認證前，準備好的資料開始依次上傳，資料上傳完成後，查看聲明並勾選下方【我完全同意這份聲明】，然後點擊【提交】。</span></div><div class="ace-line ace-line old-record-id-EVZQdeqi0oezYQxbfDQuxe2usPQ"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-FU7KdoWfVo34hUxsMuZuJEGSsah"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202508292013501908srzbN2PiWSmlS.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-M1KHdx9NPoTdyYxLEZnur4TgsWc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-SdKSd7Vqjof6Uvxixdvu4Oz4sLh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提交完成後，您將進入【入駐審核】階段，請您耐心等待，審核通過後完成機構認證。需要注意的是，目前機構認證僅支持在網頁端進行認證。</span></div><div class="ace-line ace-line old-record-id-LkeCdd0l1ounwnxWZRpuPWFhstd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-XvTBdSGdRoNOG8xIm3lucx9psze"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">完成機構認證後，可以提高賬戶的提幣額度，24 小時限額可增加至 400 BTC，同時享受更多機構賬戶權益。</span></div><div class="ace-line ace-line old-record-id-I2k2dM8yWocmYwxX1EiunLpWsId"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-NFQ1diwnhou3L8xBKeguDnD2s8c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">推薦閱讀：</span></h2><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-XThldAiwwotpi8xSyatu6MLBscf"><div><a href="https://www.mexc.com/announcements/article/17827791519718" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-ANbbdulaToXk6dxdoN2ua9jjsVg"><div><a href="https://www.mexc.com/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分高級認證</a></div></li><li class="ace-line ace-line old-record-id-GmE4dwiq5ogqtkxEfqCu1Oedsdd"><div><a href="https://www.mexc.com/announcements/article/17827791529664" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">個人身分認證過程中常見問題</a></div></li></ul><div class="ace-line ace-line old-record-id-Lnsldkzlso3dWUxEZnVunREIsrc"><br /></div></div>

實名認證時無法上傳照片

2025-09-12 11:29:20

<p><span style="background-color:rgb( 255 , 255 , 0 )">如果您在提交實名認證申請時出現無法上傳照片或者是提示錯誤信息的情況，您可以參照以下幾點進行核實。</span></p><p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230615145636961uxfMlPdsAbncAq.png" style="margin-left:auto;margin-right:auto" width="300" /><br /></p><p><br /></p><div><ol class="list-number1"><li class="ace-line ace-line old-record-id-PaRHdjESjoUtsHxPL5VuA4jrs0c"><div>圖片格式必須為：JPG、JPEG、PNG。</div></li><li class="ace-line ace-line old-record-id-KILadBL4Los7cOxA5rAup9Gms5F"><div>圖片內存大小必須小於<span style="background-color:rgb( 255 , 255 , 0 )">5MB。</span></div></li><li class="ace-line ace-line old-record-id-QhJPdAN41oby4uxnsigu4HAMsAe"><div>有效證件必須是您<span style="background-color:rgb( 255 , 255 , 0 )">本人</span>的身份證、駕照或者護照<span style="background-color:rgb( 255 , 255 , 0 )">原件</span>。 </div></li><li class="ace-line ace-line old-record-id-XgiJdyaxPopSyCxlcRsuyDyPstg"><div>您的有效證件必須是非限制交易國家的公民證件，詳情您可以參考MEXC用戶協議中《監控交易》第9條規定。 MEXC用戶協議鏈接： <a href="https://www.mexc.com/zh-CN/terms" rel="nofollow">https://www.mexc.com/zh-CN/terms</a>。</div></li><li class="ace-line ace-line old-record-id-Kp9CdVF9FoMLV6xVuhyuMo6Qsnb">如果您提交的申請信息均符合以上幾點要求，但依舊無法完成實名認證，可能是由於網絡連接出現了暫時的問題，建議您按照以下方法重新提交實名認證申請。</li></ol><ul class="list-bullet1"><li class="ace-line ace-line old-record-id-AiahdY6mVoEFkwxlFQmuuAfgsUf">稍等一段時間後再重新提交申請</li><li class="ace-line ace-line old-record-id-JttxdsSgjow3ifxAkLAuSuWWsWj">清理瀏覽器及終端緩存</li><li class="ace-line ace-line old-record-id-IoWMdqFG1oBMLrxcrY6unkzZsKh">使用Web/App端提交申請</li><li class="ace-line ace-line old-record-id-Pc5PdnyjeoYBy5xQlUmubYQHsxl">使用其他瀏覽器提交申請</li><li class="ace-line ace-line old-record-id-U9hfdVnftoNA1ixt3ZzutZcysLh">更新App至最新版本</li></ul><div class="ace-line ace-line old-record-id-XGPudeUZNoqE4Gxf5gauGtfosdh">如果您在經過排查後，仍無法解決當前遇到的問題，請您將實名認證申請界面錯誤提示的截圖提供給我們的在線客服進行核實。我們將及時處理並優化相關問題，以便更好地為您提供優質的服務。感謝您的配合和支持！</div><p><br /></p><p></p><div><div class="ace-line ace-line old-record-id-JxIVdsKCcoZcFjxF7klubonRsOf"> MEXC</div><div style="text-align:left" class="ace-line ace-line old-record-id-RutNdhum7ov0pHxZU5DusQ1PsHg">2023年6月13日</div></div><span class="lark-record-clipboard"></span><br /><p></p></div>

如何完成個人身分高級認證

2025-09-12 11:29:20

<div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-QZKGdZooeoDJRDxLBozu8fSOsMh"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><a href="https://www.mexc.com/zh-TW/announcements/article/360041069032#:~:text=App%20%E7%AB%AF-,1.%20%E5%A6%82%E4%BD%95%E5%AE%8C%E6%88%90%E5%80%8B%E4%BA%BA%E9%AB%98%E7%B4%9A%E8%BA%AB%E5%88%86%E8%AA%8D%E8%AD%89%EF%BC%9AWeb,-%E9%96%8B%E5%95%9F%E4%B8%A6%E7%99%BB%E5%85%A5">Web 端</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-S4SCdFDaqoeYYWxh9grulLqXsLb"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><a href="https://www.mexc.com/zh-TW/announcements/article/360041069032#:~:text=%E6%82%A8%E8%80%90%E5%BF%83%E7%AD%89%E5%BE%85%E3%80%82-,2.%20%E5%A6%82%E4%BD%95%E5%AE%8C%E6%88%90%E5%80%8B%E4%BA%BA%E9%AB%98%E7%B4%9A%E8%BA%AB%E5%88%86%E8%AA%8D%E8%AD%89%EF%BC%9AApp,-1%EF%BC%89%E9%96%8B%E5%95%9F%E4%B8%A6">App 端</a></span></div></li></ul><div class="ace-line ace-line old-record-id-FgnsdiKzFos9lOxx1zcu6cBGsCh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-HAJZdBZ8BoCo29x0mRaufdXksgb"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 如何完成個人高級身分認證：Web</strong></span></h2><div class="ace-line ace-line old-record-id-CA9BdKynGoWp9Wx1yEBuz8cLsAb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-IVJDdWiW9ouVStxgoKzuogeus2b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">開啟並登入 MEXC<a href="https://www.mexc.com/zh-MY/"> 官網</a>，在導覽列【個人頭像】中點選【身分認證】進入<span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/zh-TW/user/id-auth">個人身分認證</a></span>頁面，在【高級認證】中點選【在網頁認證】按鈕。</span></div><div class="ace-line ace-line old-record-id-ACGades1YondQGxM9OGuUhYasvg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="image-uploaded gallery old-record-id-J95BdJZ7IozjRyxHZj0uJtxVsXg" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827212134530BkZaY3TF6LS6bk.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-LqoudAoDTofxZZxzEPSuLjKWscd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-QTsbdrSdFonPCYxaS1YuE4Kds0g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在高級認證頁面，您需要完成<strong>身分證明檔案</strong>提交和<strong>人臉自拍</strong>識別驗證兩個步驟。</span></div><div class="ace-line ace-line old-record-id-GNyDdLeqTogaZcxAQ5OuWTq3szb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-XXrxdmsU4oMXr9xkbXTum3dnsMe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">為確保認證順利進行，建議您事先準備好有效身分證件，選擇光線充足的環境，然後點選【開始認證】進入驗證流程。</span></div><div class="ace-line ace-line old-record-id-XFIOdBFpJo0dF2xmyiau2pbrs1e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="image-uploaded gallery old-record-id-J6Gyd6wNnoAp4TxwPiYuFl5ksEb" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827212133928oO9siKgQ4bKLsP.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-SLE5dNBQ9oX6QhxSUqgu1k8Ns3g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-P5YFdTxdgoF4rhxaoYJuOvcTsgc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在高級認證頁面，請依照下列步驟完成驗證：</span></div><div class="ace-line ace-line old-record-id-NNbYdLXlOoXHq5xDihNuYho8s7b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-GblgduVERodfZ6xHAq4uJojgsge"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>選擇證件資訊：</strong>根據您的身分證件選擇對應的【國家/地區（請選擇證件的簽發國家）】和【證件類型】。</span></div><div class="ace-line ace-line old-record-id-WkQKdVrkhoTSt6x1RAhufJmOsvd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-CWhsd3CbYoADLYxXyLUugjlasbh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>上傳證件照片：</strong>拍攝或上傳您的【證件照片】正反面照片。為確保審核順利通過，請注意照片需清晰完整，四角無遮蔽或缺失。您可選擇直接拍攝或從本地相簿中選擇已有照片。</span></div><div class="ace-line ace-line old-record-id-QxxidKtDnoVrEQxbUg3u5KeNsze"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Zo3ydBpVvop90axK8MmuikdKsYd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">確認資訊無誤後，點選【繼續】進入人臉自拍辨識驗證。</span></div><div class="ace-line ace-line old-record-id-DcOEdLtP7oNvGYxG1T0u9x9zsGc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-ODBzdkQY2ozNxEx47ajuvGhcsGf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">溫馨提示：高級認證的證件資訊選擇將根據您的初級認證狀態而有所不同。</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-CYOrd9zhYoIQbjxXsGcujT0Uste"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您未完成初級認證，則需要重新選擇【國家/地區（請選擇證件的簽發國家）】和【證件類型】。</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Q8wEdukG8oel5ex8ddiu4vIMslb"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您已完成初級認證，系統將自動沿用之前的初級認證資訊，您只需選擇【證件類型】即可。</span></div></li></ul><div style="text-align:center" class="image-uploaded gallery old-record-id-WXjCdREMfoi6ALxzGqquN4wxspb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827212134336KpPhOJLmhY6XYW.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-AWFndeHX4ouCdCxDlMSucX0XsLs"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-WR8rdvm0AoKa7wxhwBJuDOmUsUb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">勾選隱私權聲明後，點選【繼續】。<br /><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-LLMVdETE3oUXCzxdxqiuFAT0sMd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827212134096Xa05Ol23nDeCSM.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-LQvHdlmqhokAJ6x3C0Guv271sWc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-I0rwdNXjdo0FRXx1xV3uzFDqsng"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請允許應用程式存取您的攝影機權限以進行人臉辨識驗證，授權完成後點選【繼續】進入下一步。</span></div><div class="ace-line ace-line old-record-id-EuA2dFl7voh7H6xAbmGuIBCvswg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="image-uploaded gallery old-record-id-TsvbdqP8bop1bQxBlz4uitius3d" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827212134195JREQx4IjotIz9p.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-Palodk2gqo3lXoxuA4YuovqNsft"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-B1SjdWtfVoxJUjxDZNcua5iXshh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">使用設備攝影機依照頁面操作指示完成人臉辨識驗證，完成高級認證操作。</span></div><div class="ace-line ace-line old-record-id-AHTCdBcalorCRzxY63suqewYsmg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-GzZVdUuk1oERwvxdbXauKMy5sYc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在進行人臉辨識拍攝過程中，請您選擇光線良好的地方，並保持畫面清晰可見，否則可能會認證失敗。</span></div><div class="ace-line ace-line old-record-id-XGlId81QqolCNtxvFqFuevRvs4d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-WQCGdzhFQoqJWmxj632uWMCjsbb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">高級認證將在 24 小時內完成審核並返回認證結果，請您耐心等待。</span></div><div class="ace-line ace-line old-record-id-TXSxdVz81ouR3YxSSrvuu0Qpsyd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="image-uploaded gallery old-record-id-WQm9d5vcRonAWwx3zrdunwGbs9A" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827212135030Xs6OsZpSndc6VK.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-KAdadqAfVoCTOBxFVJIuhma4sqk"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-RqwGdZdpzohPxhxiEdnuPASDsKh"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. 如何完成個人高級身分認證：App</strong></span></h2><div class="ace-line ace-line old-record-id-XnLsdnVfPom1zfxANheufqSNscd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-YxHPd1WbVo3QMXxWXPTu9DP0spd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）開啟並登入 MEXC App，點選【個人頭像】。</span></div><div class="ace-line ace-line old-record-id-LamndTF8Ho1XBhx8iqduXVoLs6b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-BNQCdIgc6oBSeqxQtM3uJq0CsNc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）點選頂部暱稱旁邊的【去認證】按鈕進入個人認證頁面。</span></div><div class="ace-line ace-line old-record-id-YTFbdvXmPofteuxRlT4uHobwsRf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-GDEbdWOVCojr4xxSbDbuXlh7sah"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）在個人認證頁面高級認證中，點選【去認證】。</span></div><div class="ace-line ace-line old-record-id-IC7XdIEC4okRSIx2bqIuPW4ssIh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-NyGGd1FVMo5SAPx4HHBu9OstsQf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）高級認證需要完成<strong>身分證明文件</strong>提交和<strong>人臉自拍</strong>識別驗證兩個步驟。</span></div><div class="ace-line ace-line old-record-id-ZqPwdycZyooORix6TeVuKMAkssh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-KXB4d7BAhooz1Ix8GbJurn2Ms1e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">為確保認證順利進行，建議您事先準備好有效身分證件，選擇光線充足的環境，然後點選【開始認證】進入驗證流程。</span></div><div class="ace-line ace-line old-record-id-GYoQdsUHUoT5cNxw6hsuQOmCskb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-JXpedaZn1ovM7RxNK8pu1tr9spf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5）選擇您要認證使用的【證件簽發國家/地區】和【證件類型】後，點選【下一步】。</span></div><div class="ace-line ace-line old-record-id-GAD6ddHzdo3aujxsLjnuTCCmsbc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-L2lzdfXF9o58JPx4IJ9uzHzmsah"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">6）拍攝或上傳您的【證件照片】正反面照片。為確保審核順利通過，請注意照片需清晰完整，四角無遮蔽或缺失。您可選擇直接拍攝或從本地相簿中選擇已有照片。</span></div><div class="ace-line ace-line old-record-id-Yae6dNcG4oTpHAxCGrbuBWllsJg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-GYzSdPSZFoStPaxu4GBucKN8sSe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">確認訊息無誤後，點選【繼續】進入人臉自拍辨識驗證。</span></div><div class="ace-line ace-line old-record-id-M0VAdgIC3oynGfxU1cxuDk7Usws"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-DaiCdZj5Joce8HxekRFuU1lUsHc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">溫馨提示：高級認證的證件資訊選擇將根據您的初級認證狀態而有所不同。</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-C9asdPaoxol8i8xMOqVuIORNsOg"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您未完成初級認證，則需要重新選擇【國家/地區（請選擇證件的簽發國家）】和【證件類型】。</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-VibAdKbArozFhExWz4guY0Aiszd"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您已完成初級認證，系統將自動沿用之前的初級認證資訊，您只需選擇【證件類型】即可。</span></div></li></ul><div class="ace-line ace-line old-record-id-SUtYdw9Wxo6V7bxtJbTu0ZGnsee"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="image-uploaded gallery old-record-id-A0fud330DoJL9bxxeDQuY2w9sRh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827212134639blwYw4l6sYk3nd.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-VQJmdzud7osCcaxQtc9uBGzFsae"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-BXn5db13eoQ3n9x14GSuhu0Ms8f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">7）選擇您的所在地。</span></div><div class="ace-line ace-line old-record-id-QGxadMqcFoDzdHxyCKLu3ODNsq0"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-KwTXdU9JmombbAxoFrvuduoisEd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">8）身分認證完成後，點選【繼續】進行人臉自拍認證。</span></div><div class="ace-line ace-line old-record-id-YFwTdFNXroNb3JxnzmMuQitRsih"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-BBWpdso6qoqjiCxWxmxu0bsjsnd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">9）使用設備攝影機依照頁面操作指示完成人臉辨識驗證，完成高級認證操作。</span></div><div class="ace-line ace-line old-record-id-SLlpd5ovqocJ0Ex7UVDuQJM1sCb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-D7nmd2diSoZcfRxnrWYuvEm7sic"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在進行人臉辨識拍攝過程中，請您選擇光線良好的地方，並保持畫面清晰可見，否則可能會認證失敗。</span></div><div class="ace-line ace-line old-record-id-VjgTdDlixoadCExV8ZWuPxMLsYf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-KddIdR8JFoBTPoxuvGRuNl2Ksrh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">高級認證將在 24 小時內完成審核並返回認證結果，請您耐心等待。</span></div><div class="ace-line ace-line old-record-id-MRCgdrSeJoEDxwxe6VjuKpt2s3b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="image-uploaded gallery old-record-id-HhOfdOs4doEbfFxqpoFu7qdHsTh" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202508272121345035krnKJI13OFeTP.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div 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