MEXCのメールをOutlookとGmailのホワイトリストに追加する方法
<div data-page-id="SnD3dtnydoOoL4xzVInu8EYbs1c" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-Jbjkd9uYHo1MsHxHFMRuGtVisPb"><strong>1. Outlookのホワイトリスト設定</strong></h2><div class="ace-line ace-line old-record-id-Tm6BdMfLroJqLaxSkuau0JHoskf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Z1hLdwscLoNQg5xRILguEt2TsHd"><span style="font-size: 16px;">Outlookにサインイン。URL：<a data-lark-is-custom="true" href="https://outlook.office365.com/">https://outlook.office365.com</a></span></div><div class="ace-line ace-line old-record-id-MpvBdYsVEo2YylxUPZkuBKGtsDf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" 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data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Fw6Rb3EqZoaM5HxmeStujgRbswd/?mount_node_token=B2yMdHHlPomHBExC9xLu8iV8sNg&mount_point=docx_image" data-width="1280" data-height="688" data-lark-image-uri="drivetoken://Fw6Rb3EqZoaM5HxmeStujgRbswd" data-lark-image-width="1280" data-lark-image-height="688" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-LM4edxU1rolZiIx5Cy7u7bKksfc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-R0uXdDSF8omMbOx05zIuJ4Wks5f"><span style="font-size: 16px;">OutlookでMEXCのドメインをホワイトリストに追加する方法：</span></div><div class="ace-line ace-line old-record-id-SlCMdsS4CoMN0kxfBI9u6Ikss5d"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GvDEdGJexoA6BTx8PBDulcbjsHr"><span style="font-size: 16px;"><strong>[</strong><strong>設定</strong><strong>] → </strong>[Outlookのすべての設定を表示] →<strong>[</strong><strong>メール</strong><strong>]</strong> →<strong> [</strong><strong>迷惑メール</strong><strong>]</strong>の順に進み、<strong>[</strong><strong>信頼できる差出人とドメイン</strong><strong>]</strong>を追加します</span></div><div class="ace-line ace-line old-record-id-QCB9dOXMUoA3dCxHfOAuZdseshg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JZaTdbtbSonIK2x6R6quB0UIs9f"><span style="font-size: 16px;">ドメイン名のホワイトリスト：</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-KQE8dTucoovmvNxkYdaujQkFsMc" data-list="bullet"><div><a data-lark-is-custom="true" href="http://mexc.com/" style="font-size: 16px;">mexc.com</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-YqaZdi382oqgdwxZd7busAICsCb" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/articles/mexc.link" data-lark-is-custom="true" style="font-size: 16px;">mexc.link</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Pw9idR4LLoNd0LxxqxWuja0DsmY" data-list="bullet"><div><a href="http://mexc.cg/" data-lark-is-custom="true" style="font-size: 16px;">mexc.cg</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-CwjndIZB9ojnoLx5Ksdu2LjQsSf" data-list="bullet"><div><a href="http://mexc.sg/" data-lark-is-custom="true" style="font-size: 16px;">mexc.sg</a></div></li></ul><div class="ace-line ace-line old-record-id-MEu5dsNgIoUnNMxlZA7uIIXMsLd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-O5fpdtszFohQMrxd8KNumwRBsSe"><span style="font-size: 16px;">メールアドレスのホワイトリスト：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-NsXwd5XJ1o5ylxxRCoKunX5gssb" data-list="bullet"><div><a data-lark-is-custom="true" href="mailto:news@info.mexc.com" style="font-size: 16px;">news@info.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-ZGqFdqb1hoGuxdxiqPeuGutks0b" data-list="bullet"><div><a href="mailto:info@mail.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@mail.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-DyRhdJdmAoSvWSx9RqKulmessfd" data-list="bullet"><div><a href="mailto:info@noreply.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@noreply.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-EvpzdEpC6ohVuaxJQPjuncv4sSf" data-list="bullet"><div><a href="mailto:info@email.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@email.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-QOwxdfwbuoBbzTxl5u2uDYYIs3e" data-list="bullet"><div><a href="mailto:info@notify.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@notify.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-CvULd3Tqbo7pI6xFNblu7RcmsAf" data-list="bullet"><div><a href="mailto:info@newsletter.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@newsletter.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-VkXvdFfiFo7sSYx09njuoZQLsyd" data-list="bullet"><div><a href="mailto:info@mkt.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@mkt.mexc.com </a></div></li><li class="ace-line ace-line old-record-id-L0mvdhWkWoGPpaxPIGkulUU9slh" data-list="bullet"><div><a href="mailto:mexc@info.mexc.cg" data-lark-is-custom="true" style="font-size: 16px;">mexc@info.mexc.cg</a> </div></li><li class="ace-line ace-line old-record-id-RhihdnAOxoWKbYxHvkGuJVtOsoh" data-list="bullet"><div><a href="mailto:mexc@email.mexc.link" data-lark-is-custom="true" style="font-size: 16px;">mexc@email.mexc.link</a> </div></li><li style="text-align:left" class="ace-line ace-line old-record-id-AMitdewb2o2bQhxSEdGujzBCszd" data-list="bullet"><div><a href="mailto:do_not_reply@mailer.mexc.sg" data-lark-is-custom="true" style="font-size: 16px;">do_not_reply@mailer.mexc.sg</a></div></li></ul><div class="ace-line ace-line old-record-id-HLHxdzqsqoSsLqx2kVCuimrAsr5"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JgFQdNsyLoDC0ux43MTutietsic"><span style="font-size: 16px;">注：ホワイトリストの設定後、再度お試しいただく前に10分ほどお待ちください。一部のメールサービスプロバイダーでは、ホワイトリストの設定が反映されるまでに時間がかかる場合があります。</span></div><div class="ace-line ace-line old-record-id-OJSKdirr7oA5K9xpeZeumTvgslg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" 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data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/JHKYbgkNOodxamxuYlQuQSifsib/?mount_node_token=F28jdLRQBo3mVjx6OyAuZEP2sMf&mount_point=docx_image" data-width="1280" data-height="529" data-lark-image-uri="drivetoken://JHKYbgkNOodxamxuYlQuQSifsib" data-lark-image-width="1280" data-lark-image-height="529" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-UdwcdLvEjoT8VSxHRcXujtStsyd"> <span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-XLSwdSMqDo9phMxIHheuAy9xs3c"><strong>2. Gmailのホワイトリスト設定</strong></h2><div class="ace-line ace-line old-record-id-PXkjdk7yToku2KxDAuquulPxsFe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CpS7d9FJRoTUA3xubZuuUvdxsEg"><span style="font-size: 16px;">Gmailにサインイン。URL：<a data-lark-is-custom="true" href="https://accounts.google.com">https://accounts.google.com</a></span></div><div class="ace-line ace-line old-record-id-G6HvdugkWosg7xxwT7YuH8iRsIg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" 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data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJEZ0NiYkdTSTZvU0ZQVHhZYmEzdWxxcGxzdGQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRUUwNmRhbWlob1ZYaVl4ZXpPcHVEc2gzczViIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9EZ0NiYkdTSTZvU0ZQVHhZYmEzdWxxcGxzdGQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/DgCbbGSI6oSFPTxYba3ulqplstd/?mount_node_token=EE06damihoVXiYxezOpuDsh3s5b&mount_point=docx_image" data-width="2226" data-height="966" data-lark-image-uri="drivetoken://DgCbbGSI6oSFPTxYba3ulqplstd" data-lark-image-width="2226" data-lark-image-height="966" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-Bc51dNf6zoQVDKxbrlmuI98Msfe"> <span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DFqEdD725oriXOxjDiPu1nG4ssf"><span style="font-size: 16px;">Gmailでブロックした送信者を確認します：</span></div><div class="ace-line ace-line old-record-id-Ch6ydeDTCo0kGax64quunf7Lsnh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-YPw4doP0KoUW9lx0C6Ru1y1zs7d"><span style="font-size: 16px;"><strong>[</strong><strong>設定</strong><strong>] → [</strong><strong>すべての設定を表示</strong><strong>] → [</strong><strong>フィルタとブロック中のアドレス</strong><strong>]</strong>の順に進みます。</span></div><div class="ace-line ace-line old-record-id-P7JbdcoJ1oGi8IxzVmJuBoXwsme"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DRGidWc3socUP6x0l74uYDsSs7e"><span style="font-size: 16px;">MEXCのメールアドレスまたはドメインがブロックされている場合は、一覧から削除してください。</span></div><div class="ace-line ace-line old-record-id-Ywx9dalgQozwPDxDC1luCfaHs9h"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FYwOdZMbkor42ixhVIcu2Bcpseh"><span style="font-size: 16px;">ドメイン名のホワイトリスト：</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-DGBedNUwCoZeeCx6vaSu85trsWf" data-list="bullet"><div><a data-lark-is-custom="true" href="http://mexc.com/" style="font-size: 16px;">mexc.com</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-WPxBd5h4Hof52kx3k6XuG1zmsAh" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/articles/mexc.link" data-lark-is-custom="true" style="font-size: 16px;">mexc.link</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-IKc0dcLuvoObt3xW9lEuSGDfsdh" data-list="bullet"><div><a href="http://mexc.cg/" data-lark-is-custom="true" style="font-size: 16px;">mexc.cg</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-UtQfdSCOfobuKsxbh3Wux32Ls1d" data-list="bullet"><div><a href="http://mexc.sg/" data-lark-is-custom="true" style="font-size: 16px;">mexc.sg</a></div></li></ul><div class="ace-line ace-line old-record-id-GZB9du4V3ogJgzxVb4Mul0P6seh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CvpjdxJHHos1jsxKE9xu6LJFs6c"><span style="font-size: 16px;">メールアドレスのホワイトリスト：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-QEBJdxF65oZM7dxIO0NuqD4Vsse" data-list="bullet"><div><a data-lark-is-custom="true" href="mailto:news@info.mexc.com" style="font-size: 16px;">news@info.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-SErmdvRVNoWC2qxlr2ouqSm1s6c" data-list="bullet"><div><a href="mailto:info@mail.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@mail.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-ZDDzduDfTopunoxvSI0uetVIstc" data-list="bullet"><div><a href="mailto:info@noreply.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@noreply.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-YVnxdQlhao1kLGxOAjpuBkdjsIf" data-list="bullet"><div><a href="mailto:info@email.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@email.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-B6dzdg2WroTnVPxrPN8uiZb7spf" data-list="bullet"><div><a href="mailto:info@notify.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@notify.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-GGs8dv3HOoF1rgxITafuXhH0sLg" data-list="bullet"><div><a href="mailto:info@newsletter.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@newsletter.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-V3suduUNtoDFPnxFWFnumObOsOb" data-list="bullet"><div><a href="mailto:info@mkt.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@mkt.mexc.com </a></div></li><li class="ace-line ace-line old-record-id-QQixd75fdoZciHxXMuAunOl1s8b" data-list="bullet"><div><a href="mailto:mexc@info.mexc.cg" data-lark-is-custom="true" style="font-size: 16px;">mexc@info.mexc.cg</a> </div></li><li class="ace-line ace-line old-record-id-MmO6dXHDfoTj3txTbIdu2UYzs0c" data-list="bullet"><div><a href="mailto:mexc@email.mexc.link" data-lark-is-custom="true" style="font-size: 16px;">mexc@email.mexc.link</a> </div></li><li class="ace-line ace-line old-record-id-GP0rdrdQToUkl8xCNeMuEHdhsyc" data-list="bullet"><div><a href="mailto:do_not_reply@mailer.mexc.sg" data-lark-is-custom="true" style="font-size: 16px;">do_not_reply@mailer.mexc.sg</a></div></li></ul><div class="ace-line ace-line old-record-id-BWu1dj8XAoORxSxinzAuKKt2s1e"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FeWKdbAogo3Z5IxGsaTuack7s0d"><span style="font-size: 16px;">注：ホワイトリストの設定後、再度お試しいただく前に10分ほどお待ちください。一部のメールサービスプロバイダーでは、ホワイトリストの設定が反映されるまでに時間がかかる場合があります。</span></div><div class="ace-line ace-line old-record-id-ZJ4ndvd7CoAEvpxHdSUuQBIhsLf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f5d8eab9-6984-4c14-9c84-ac8735cfc01b","height":668,"width":1280,"currHeight":668,"currWidth":1280,"natrualHeight":668,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FU4BQbXjj0onDcaxtMdou40ExsVg%2F%3Fpreview_type%3D16","file_token":"U4BQbXjj0onDcaxtMdou40ExsVg","image_type":"image/png","size":802175,"comments":[]}]}" class="image-uploaded gallery old-record-id-SZb8d2bBWox6BNxSDWKu0jLNsPc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260728162741707wLYl3QUmAs0nm4.png" data-single-block="true" 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data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/U4BQbXjj0onDcaxtMdou40ExsVg/?mount_node_token=SZb8d2bBWox6BNxSDWKu0jLNsPc&mount_point=docx_image" data-width="1280" data-height="668" data-lark-image-uri="drivetoken://U4BQbXjj0onDcaxtMdou40ExsVg" data-lark-image-width="1280" data-lark-image-height="668" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-YpWTdmc91omAMpxQyAauTSdjsnf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Ln1VdrrhIovBTZxLxDLugRtDs6c"><span style="font-size: 16px;"><strong>[</strong><strong>フィルタとブロック中のアドレス</strong><strong>]</strong>に移動し、<strong>[</strong><strong>新しいフィルタを作成</strong><strong>]</strong>をクリックします。</span></div><div class="ace-line ace-line old-record-id-MecadWwRHoyWmJxChOau6t7MsXb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" 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data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJPQWlqYnoxcURvSjJvQ3h6VUpndUxoeGFzamYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWER3cGRDZ25mb0FtUjZ4cEQ1eXU2YlZmc1RlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9PQWlqYnoxcURvSjJvQ3h6VUpndUxoeGFzamYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/OAijbz1qDoJ2oCxzUJguLhxasjf/?mount_node_token=XDwpdCgnfoAmR6xpD5yu6bVfsTe&mount_point=docx_image" data-width="1280" data-height="835" data-lark-image-uri="drivetoken://OAijbz1qDoJ2oCxzUJguLhxasjf" data-lark-image-width="1280" data-lark-image-height="835" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-CQ1OdmsxTo5O91xoVpduU19asqf"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-GdgBd3pH7o2pDkxaz7hup1zhsye"><span style="font-size: 16px;">おすすめの記事：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-UugldyBo1ok83VxCIV6uMIhAs2e" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/ja-JP/support/article/what-to-do-if-you-are-not-receiving-the-email-360029388132" style="font-size: 16px;">トラブルシューティング：メールが届かない場合</a></div></li><li class="ace-line ace-line old-record-id-CKB9dC2a2oJuZqxzrcKuLtj9sXb" data-list="bullet"><div><a href="https://www.mexc.com/ja-JP/support/article/how-to-manage-and-disable-notifications-358762354857495552" data-lark-is-custom="true" style="font-size: 16px;">通知の管理と無効化方法</a></div></li><li class="ace-line ace-line old-record-id-SubLdhwHToS0rlxRK2MuhyTLsNc" data-list="bullet"><div><a href="https://www.mexc.com/ja-JP/support/article/how-to-enable-desktop-notifications-17827791519333" data-lark-is-custom="true" style="font-size: 16px;">デスクトップ通知を有効にする方法</a></div></li><li class="ace-line ace-line old-record-id-THRFdsGZgovrRpx7xiVu85IFsrg" data-list="bullet"><div><a href="https://www.mexc.com/ja-JP/support/article/common-reasons-for-not-receiving-sms-verification-codes-17827791524435" data-lark-is-custom="true" style="font-size: 16px;">SMS認証コードが届かない主な理由</a></div></li></ul><div class="ace-line ace-line old-record-id-JsxMduFUooU99pxmRrau6HuHshi"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-J4htdUFPqopvLgxpQMkuHlmNsUf"><br></div></div>
トラブルシューティング：メールが届かない場合
<div data-page-id="C1kvdpjjQoe3UuxvqHvuwjBos0g" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-KNamd0y87ozwccx9DBuu86eKsKc"><span style="font-size: 16px;">メールアドレスの紐付けが完了しているにもかかわらず、MEXCからの通知メールが届かない場合は、以下の手順をお試しください：</span></div><div class="ace-line ace-line old-record-id-L9uVdtBrcoFfrQxNm6ouKkVMscb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-ZAGfdxNHQot0tuxXXkMu8lhKsz3"><strong>1. 紐付けされているメールアドレスが正しいか確認する</strong></h2><div class="ace-line ace-line old-record-id-VwoidjhalopnXDxnw7GuuhFBsgc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PaQPd68s1o35mnx21Vsu1vmDsir"><span style="font-size: 16px;">MEXC公式ウェブサイトにアクセスしてログインします。画面上部のナビゲーションバーから人型アイコンをクリックし、<strong>[</strong><strong><a data-lark-is-custom="true" href="https://www.mexc.com/ja-JP/user/security">セキュリティ</a></strong><strong>] </strong>を選択してください。セキュリティページでは、紐付けおよび認証済みのメールアドレスを確認できます。現在、認証コードの受信に使用しているアドレスと一致しているかご確認ください。もし異なる場合は、右側の<strong> [変更] </strong>をクリックして、別のメールアドレスを紐付けてください。</span></div><div class="ace-line ace-line old-record-id-JgW6dE0rDoAl79x3iL1uBTHEsie"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-M2shdWb0kor7AqxVRzUuZZLSs6c"><span style="font-size: 16px;">*BTN-セキュリティに移動&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/ja-JP/user/security">https://www.mexc.com/ja-JP/user/security</a>*</span></div><div class="ace-line ace-line old-record-id-C1NVdmrlpomPjGxnkz8uh8M9sMc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"65cf223c-13e5-4206-b649-ba12160429ec","height":1334,"width":2938,"currHeight":1334,"currWidth":2938,"natrualHeight":1334,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FAlSBbPZ3OoM4OYxJE7oufhCusRd%2F%3Fpreview_type%3D16","file_token":"AlSBbPZ3OoM4OYxJE7oufhCusRd","image_type":"image/png","size":446881,"comments":[]}]}" class="image-uploaded gallery old-record-id-IOYydxto5oksfBxvY2guJVAWsYe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202601281635098677au4XeBiSNOfAU.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJBbFNCYlBaM09vTTRPWXhKRTdvdWZoQ3VzUmQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSU9ZeWR4dG81b2tzZkJ4dlkyZ3VKVkFXc1llIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9BbFNCYlBaM09vTTRPWXhKRTdvdWZoQ3VzUmQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/AlSBbPZ3OoM4OYxJE7oufhCusRd/?mount_node_token=IOYydxto5oksfBxvY2guJVAWsYe&mount_point=docx_image" data-width="2938" data-height="1334" data-lark-image-uri="drivetoken://AlSBbPZ3OoM4OYxJE7oufhCusRd" data-lark-image-width="2938" data-lark-image-height="1334" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-BIt1d4wVoo2Uf0xHzu2uZUzLspg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-MlkndYod8oJfkSxR4eCuN4d1sPQ"><strong>2. 迷惑メールフォルダやその他のフォルダを確認する</strong></h2><div class="ace-line ace-line old-record-id-VWJ9dzkJboRIwHx8oeaugzyLs3g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Q9oLdF4CBob5VmxI1fruxBulsGh"><span style="font-size: 16px;">紐付けているメールアドレスの受信箱にて、迷惑メール、ゴミ箱、またはその他のフォルダをご確認ください。ご利用のメールプロバイダーの設定により、MEXCからのメールがメインの受信箱以外に振り分けられている場合があります。迷惑メールフォルダなどでMEXCのメールが見つかった場合は、MEXCをホワイトリストに追加することで、今後のメールが直接受信箱に届くようになります。</span></div><div class="ace-line ace-line old-record-id-Bao1dzguFoQMkkxXoNiuVoPQs2c"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-CEXTd9LmToRyDIxqWvburY4kstf"><strong>3. メールクライアントが正常に動作しているか確認する</strong></h2><div class="ace-line ace-line old-record-id-OqQadSyYPophvzxFCZSur6MTstd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QJZ5dYa2qoPSlGxWykYu3O8asNd"><span style="font-size: 16px;">メールクライアントやメールアプリをご利用の場合は、正常に動作しているかをご確認ください。例：</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-P5vCdcaMdoc49Ox4bUsu9oyzsoh" data-list="bullet"><div><span style="font-size: 16px;">ネットワーク接続が安定しているか</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Cr43dOy0Ro74gFxxHqNuY2vfs1c" data-list="bullet"><div><span style="font-size: 16px;">メールクライアントのバージョンが最新か</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-IW2QdPZlNo1VZwxCckLuVlFSsPg" data-list="bullet"><div><span style="font-size: 16px;">第三者製のメールクライアントを使用していないか</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-PD8bdOsmgoDX8hxOc2bucPCIsle" data-list="bullet"><div><span style="font-size: 16px;">ウイルス対策ソフトやセキュリティソフトとの競合がないか</span></div></li></ul><div class="ace-line ace-line old-record-id-B5AsdFbT2oToBNxtTEVuPoTrsS1"><span style="font-size: 16px;">これらの原因を特定できない、または判断が難しい場合は、ブラウザからご利用のメールプロバイダーの公式ウェブサイトにアクセスし、直接メールをご確認ください。</span></div><div class="ace-line ace-line old-record-id-LxCddcpHMoJ3E4xXWOJuQDWUs8b"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-DViEds2XDo20bGxjfZCur7BEsvc"><strong>4. 受信箱の容量が上限に達していないか確認する</strong></h2><div class="ace-line ace-line old-record-id-ZAUDd1xeroDMYLx3SOGu7rIDsEe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HF8jdMjO4ogaeWxQEqJuxtXEsVf"><span style="font-size: 16px;">受信箱のストレージ容量が上限に達していると、メールの送受信ができなくなる場合があります。古いメールを削除して空き容量を確保し、MEXCからのメールを受信できるようにしてください。</span></div><div class="ace-line ace-line old-record-id-Be2cdZtOpo7oEYxnw1lur2BXsne"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-OXb6dhCpCoblUVxFYLTuYEZ3sTb"><strong>5. 可能であれば主要なメールサービスを利用する</strong></h2><div class="ace-line ace-line old-record-id-NTP5dCZNlo573GxVm4SuKkUBsqf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HOm9do54Zo3l8kxuX7LuHiwrscf"><span style="font-size: 16px;">アカウントの紐付けや通知の受信には、<a data-lark-is-custom="true" href="https://mail.google.com/">Gmail</a>、<a data-lark-is-custom="true" href="https://login.microsoftonline.com/">Outlook</a>、<a data-lark-is-custom="true" href="https://login.microsoftonline.com/">Hotmail</a>、<a data-lark-is-custom="true" href="https://login.yahoo.com/">Yahoo</a>、<a data-lark-is-custom="true" href="https://www.icloud.com/">iCloud</a>などの主要なメールサービスの利用を推奨します。企業のメールシステムによっては、外部メールが自動的にブロックされる場合があります。そのため、勤務先のメールアドレスの使用は避けてください。</span></div><div class="ace-line ace-line old-record-id-Fblxd8uSrojSg9x2ByHuzPH7szc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-TjtIdmENBozQKexBxADuh1ResTg"><strong>6. ネットワーク遅延の可能性</strong></h2><div class="ace-line ace-line old-record-id-HYDjdoxdgoKH4TxS1wYueiL9sqd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IaHAdimkNoVhesxtvWHuyXiRsSb"><span style="font-size: 16px;">認証コードの有効期限は15分間です。ネットワークの混雑や、送受信サーバーの処理状況、メールクライアントの設定などにより、メールの到着が遅れる場合があります。しばらくお待ちいただいた後、再度受信箱をご確認ください。</span></div><div class="ace-line ace-line old-record-id-RLY9dSeZ6o5V7JxAFLhusxLxssc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-K2k3djsu6ofv1wxbH8muHyVaszb"><strong>7. それでもメールが届かない場合</strong></h2><div class="ace-line ace-line old-record-id-XbkudTO3fo6YTMx7aUCuCvlwsRh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TyqQdRBJpo2FODxk6DiuTSkdstf"><span style="font-size: 16px;">上記を試しても解決しない場合は、メールがブロックされている可能性があります。MEXCのメールドメインを手動でホワイトリストに追加した上で、再度メールの送信をリクエストしてください。設定方法については「<a data-lark-is-custom="true" href="https://www.mexc.com/ja-JP/support/article/how-to-add-mexc-emails-to-outlook-and-gmail-whitelist-12974367898521">メールホワイトリスト設定ガイド</a>」をご参照の上、手順に従ってドメインを追加してから再試行することをおすすめします。</span></div><div class="ace-line ace-line old-record-id-AU5Cdsny0oLit5xKXT1uztSOsSe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-RcDadywsloM5UUxo8C8uWIuhsdh"><span style="font-size: 16px;">おすすめ記事：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line 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