MEXCのメールをOutlookとGmailのホワイトリストに追加する方法
<div data-page-id="SnD3dtnydoOoL4xzVInu8EYbs1c" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-Jbjkd9uYHo1MsHxHFMRuGtVisPb"><strong>1. Outlookのホワイトリスト設定</strong></h2><div class="ace-line ace-line old-record-id-Tm6BdMfLroJqLaxSkuau0JHoskf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Z1hLdwscLoNQg5xRILguEt2TsHd"><span style="font-size: 16px;">Outlookにサインイン。URL：<a data-lark-is-custom="true" href="https://outlook.office365.com/">https://outlook.office365.com</a></span></div><div class="ace-line ace-line old-record-id-MpvBdYsVEo2YylxUPZkuBKGtsDf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"1798994c-b17c-4e48-a28f-8b3e406ddaed","height":688,"width":1280,"currHeight":688,"currWidth":1280,"natrualHeight":688,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FFw6Rb3EqZoaM5HxmeStujgRbswd%2F%3Fpreview_type%3D16","file_token":"Fw6Rb3EqZoaM5HxmeStujgRbswd","image_type":"image/png","size":114751,"comments":[]}]}" class="image-uploaded gallery old-record-id-B2yMdHHlPomHBExC9xLu8iV8sNg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260728162741595a3k1LXSx1vWErB.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJGdzZSYjNFcVpvYU01SHhtZVN0dWpnUmJzd2QiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQjJ5TWRISGxQb21IQkV4Qzl4THU4aVY4c05nIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9GdzZSYjNFcVpvYU01SHhtZVN0dWpnUmJzd2QvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Fw6Rb3EqZoaM5HxmeStujgRbswd/?mount_node_token=B2yMdHHlPomHBExC9xLu8iV8sNg&mount_point=docx_image" data-width="1280" data-height="688" data-lark-image-uri="drivetoken://Fw6Rb3EqZoaM5HxmeStujgRbswd" data-lark-image-width="1280" data-lark-image-height="688" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-LM4edxU1rolZiIx5Cy7u7bKksfc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-R0uXdDSF8omMbOx05zIuJ4Wks5f"><span style="font-size: 16px;">OutlookでMEXCのドメインをホワイトリストに追加する方法：</span></div><div class="ace-line ace-line old-record-id-SlCMdsS4CoMN0kxfBI9u6Ikss5d"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GvDEdGJexoA6BTx8PBDulcbjsHr"><span style="font-size: 16px;"><strong>[</strong><strong>設定</strong><strong>] → </strong>[Outlookのすべての設定を表示] →<strong>[</strong><strong>メール</strong><strong>]</strong> →<strong> [</strong><strong>迷惑メール</strong><strong>]</strong>の順に進み、<strong>[</strong><strong>信頼できる差出人とドメイン</strong><strong>]</strong>を追加します</span></div><div class="ace-line ace-line old-record-id-QCB9dOXMUoA3dCxHfOAuZdseshg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JZaTdbtbSonIK2x6R6quB0UIs9f"><span style="font-size: 16px;">ドメイン名のホワイトリスト：</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-KQE8dTucoovmvNxkYdaujQkFsMc" data-list="bullet"><div><a data-lark-is-custom="true" href="http://mexc.com/" style="font-size: 16px;">mexc.com</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-YqaZdi382oqgdwxZd7busAICsCb" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/articles/mexc.link" data-lark-is-custom="true" style="font-size: 16px;">mexc.link</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Pw9idR4LLoNd0LxxqxWuja0DsmY" data-list="bullet"><div><a href="http://mexc.cg/" data-lark-is-custom="true" style="font-size: 16px;">mexc.cg</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-CwjndIZB9ojnoLx5Ksdu2LjQsSf" data-list="bullet"><div><a href="http://mexc.sg/" data-lark-is-custom="true" style="font-size: 16px;">mexc.sg</a></div></li></ul><div class="ace-line ace-line old-record-id-MEu5dsNgIoUnNMxlZA7uIIXMsLd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-O5fpdtszFohQMrxd8KNumwRBsSe"><span style="font-size: 16px;">メールアドレスのホワイトリスト：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-NsXwd5XJ1o5ylxxRCoKunX5gssb" data-list="bullet"><div><a data-lark-is-custom="true" href="mailto:news@info.mexc.com" style="font-size: 16px;">news@info.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-ZGqFdqb1hoGuxdxiqPeuGutks0b" data-list="bullet"><div><a href="mailto:info@mail.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@mail.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-DyRhdJdmAoSvWSx9RqKulmessfd" data-list="bullet"><div><a href="mailto:info@noreply.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@noreply.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-EvpzdEpC6ohVuaxJQPjuncv4sSf" data-list="bullet"><div><a href="mailto:info@email.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@email.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-QOwxdfwbuoBbzTxl5u2uDYYIs3e" data-list="bullet"><div><a href="mailto:info@notify.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@notify.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-CvULd3Tqbo7pI6xFNblu7RcmsAf" data-list="bullet"><div><a href="mailto:info@newsletter.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@newsletter.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-VkXvdFfiFo7sSYx09njuoZQLsyd" data-list="bullet"><div><a href="mailto:info@mkt.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@mkt.mexc.com </a></div></li><li class="ace-line ace-line old-record-id-L0mvdhWkWoGPpaxPIGkulUU9slh" data-list="bullet"><div><a href="mailto:mexc@info.mexc.cg" data-lark-is-custom="true" style="font-size: 16px;">mexc@info.mexc.cg</a> </div></li><li class="ace-line ace-line old-record-id-RhihdnAOxoWKbYxHvkGuJVtOsoh" data-list="bullet"><div><a href="mailto:mexc@email.mexc.link" data-lark-is-custom="true" style="font-size: 16px;">mexc@email.mexc.link</a> </div></li><li style="text-align:left" class="ace-line ace-line old-record-id-AMitdewb2o2bQhxSEdGujzBCszd" data-list="bullet"><div><a href="mailto:do_not_reply@mailer.mexc.sg" data-lark-is-custom="true" style="font-size: 16px;">do_not_reply@mailer.mexc.sg</a></div></li></ul><div class="ace-line ace-line old-record-id-HLHxdzqsqoSsLqx2kVCuimrAsr5"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JgFQdNsyLoDC0ux43MTutietsic"><span style="font-size: 16px;">注：ホワイトリストの設定後、再度お試しいただく前に10分ほどお待ちください。一部のメールサービスプロバイダーでは、ホワイトリストの設定が反映されるまでに時間がかかる場合があります。</span></div><div class="ace-line ace-line old-record-id-OJSKdirr7oA5K9xpeZeumTvgslg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"981ae35d-0e16-4f34-82c2-29bd630aaf89","height":529,"width":1280,"currHeight":529,"currWidth":1280,"natrualHeight":529,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FJHKYbgkNOodxamxuYlQuQSifsib%2F%3Fpreview_type%3D16","file_token":"JHKYbgkNOodxamxuYlQuQSifsib","image_type":"image/png","size":103474,"comments":[]}]}" class="image-uploaded gallery old-record-id-F28jdLRQBo3mVjx6OyAuZEP2sMf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260728162741235k4rsqdS2CK9qgy.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJKSEtZYmdrTk9vZHhhbXh1WWxRdVFTaWZzaWIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRjI4amRMUlFCbzNtVmp4Nk95QXVaRVAyc01mIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9KSEtZYmdrTk9vZHhhbXh1WWxRdVFTaWZzaWIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/JHKYbgkNOodxamxuYlQuQSifsib/?mount_node_token=F28jdLRQBo3mVjx6OyAuZEP2sMf&mount_point=docx_image" data-width="1280" data-height="529" data-lark-image-uri="drivetoken://JHKYbgkNOodxamxuYlQuQSifsib" data-lark-image-width="1280" data-lark-image-height="529" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-UdwcdLvEjoT8VSxHRcXujtStsyd"> <span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-XLSwdSMqDo9phMxIHheuAy9xs3c"><strong>2. Gmailのホワイトリスト設定</strong></h2><div class="ace-line ace-line old-record-id-PXkjdk7yToku2KxDAuquulPxsFe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CpS7d9FJRoTUA3xubZuuUvdxsEg"><span style="font-size: 16px;">Gmailにサインイン。URL：<a data-lark-is-custom="true" href="https://accounts.google.com">https://accounts.google.com</a></span></div><div class="ace-line ace-line old-record-id-G6HvdugkWosg7xxwT7YuH8iRsIg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"5d6bee55-5c6b-4992-968f-277ab06d4fff","height":966,"width":2226,"currHeight":966,"currWidth":2226,"natrualHeight":966,"natrualWidth":2226,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FDgCbbGSI6oSFPTxYba3ulqplstd%2F%3Fpreview_type%3D16","file_token":"DgCbbGSI6oSFPTxYba3ulqplstd","image_type":"image/png","size":199853,"comments":[]}]}" class="image-uploaded gallery old-record-id-EE06damihoVXiYxezOpuDsh3s5b"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260728162741149lLXEMqPW1QIaVQ.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJEZ0NiYkdTSTZvU0ZQVHhZYmEzdWxxcGxzdGQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRUUwNmRhbWlob1ZYaVl4ZXpPcHVEc2gzczViIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9EZ0NiYkdTSTZvU0ZQVHhZYmEzdWxxcGxzdGQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/DgCbbGSI6oSFPTxYba3ulqplstd/?mount_node_token=EE06damihoVXiYxezOpuDsh3s5b&mount_point=docx_image" data-width="2226" data-height="966" data-lark-image-uri="drivetoken://DgCbbGSI6oSFPTxYba3ulqplstd" data-lark-image-width="2226" data-lark-image-height="966" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-Bc51dNf6zoQVDKxbrlmuI98Msfe"> <span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DFqEdD725oriXOxjDiPu1nG4ssf"><span style="font-size: 16px;">Gmailでブロックした送信者を確認します：</span></div><div class="ace-line ace-line old-record-id-Ch6ydeDTCo0kGax64quunf7Lsnh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-YPw4doP0KoUW9lx0C6Ru1y1zs7d"><span style="font-size: 16px;"><strong>[</strong><strong>設定</strong><strong>] → [</strong><strong>すべての設定を表示</strong><strong>] → [</strong><strong>フィルタとブロック中のアドレス</strong><strong>]</strong>の順に進みます。</span></div><div class="ace-line ace-line old-record-id-P7JbdcoJ1oGi8IxzVmJuBoXwsme"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DRGidWc3socUP6x0l74uYDsSs7e"><span style="font-size: 16px;">MEXCのメールアドレスまたはドメインがブロックされている場合は、一覧から削除してください。</span></div><div class="ace-line ace-line old-record-id-Ywx9dalgQozwPDxDC1luCfaHs9h"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FYwOdZMbkor42ixhVIcu2Bcpseh"><span style="font-size: 16px;">ドメイン名のホワイトリスト：</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-DGBedNUwCoZeeCx6vaSu85trsWf" data-list="bullet"><div><a data-lark-is-custom="true" href="http://mexc.com/" style="font-size: 16px;">mexc.com</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-WPxBd5h4Hof52kx3k6XuG1zmsAh" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/articles/mexc.link" data-lark-is-custom="true" style="font-size: 16px;">mexc.link</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-IKc0dcLuvoObt3xW9lEuSGDfsdh" data-list="bullet"><div><a href="http://mexc.cg/" data-lark-is-custom="true" style="font-size: 16px;">mexc.cg</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-UtQfdSCOfobuKsxbh3Wux32Ls1d" data-list="bullet"><div><a href="http://mexc.sg/" data-lark-is-custom="true" style="font-size: 16px;">mexc.sg</a></div></li></ul><div class="ace-line ace-line old-record-id-GZB9du4V3ogJgzxVb4Mul0P6seh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CvpjdxJHHos1jsxKE9xu6LJFs6c"><span style="font-size: 16px;">メールアドレスのホワイトリスト：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-QEBJdxF65oZM7dxIO0NuqD4Vsse" data-list="bullet"><div><a data-lark-is-custom="true" href="mailto:news@info.mexc.com" style="font-size: 16px;">news@info.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-SErmdvRVNoWC2qxlr2ouqSm1s6c" data-list="bullet"><div><a href="mailto:info@mail.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@mail.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-ZDDzduDfTopunoxvSI0uetVIstc" data-list="bullet"><div><a href="mailto:info@noreply.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@noreply.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-YVnxdQlhao1kLGxOAjpuBkdjsIf" data-list="bullet"><div><a href="mailto:info@email.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@email.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-B6dzdg2WroTnVPxrPN8uiZb7spf" data-list="bullet"><div><a href="mailto:info@notify.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@notify.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-GGs8dv3HOoF1rgxITafuXhH0sLg" data-list="bullet"><div><a href="mailto:info@newsletter.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@newsletter.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-V3suduUNtoDFPnxFWFnumObOsOb" data-list="bullet"><div><a href="mailto:info@mkt.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@mkt.mexc.com </a></div></li><li class="ace-line ace-line old-record-id-QQixd75fdoZciHxXMuAunOl1s8b" data-list="bullet"><div><a href="mailto:mexc@info.mexc.cg" data-lark-is-custom="true" style="font-size: 16px;">mexc@info.mexc.cg</a> </div></li><li class="ace-line ace-line old-record-id-MmO6dXHDfoTj3txTbIdu2UYzs0c" data-list="bullet"><div><a href="mailto:mexc@email.mexc.link" data-lark-is-custom="true" style="font-size: 16px;">mexc@email.mexc.link</a> </div></li><li class="ace-line ace-line old-record-id-GP0rdrdQToUkl8xCNeMuEHdhsyc" data-list="bullet"><div><a href="mailto:do_not_reply@mailer.mexc.sg" data-lark-is-custom="true" style="font-size: 16px;">do_not_reply@mailer.mexc.sg</a></div></li></ul><div class="ace-line ace-line old-record-id-BWu1dj8XAoORxSxinzAuKKt2s1e"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FeWKdbAogo3Z5IxGsaTuack7s0d"><span style="font-size: 16px;">注：ホワイトリストの設定後、再度お試しいただく前に10分ほどお待ちください。一部のメールサービスプロバイダーでは、ホワイトリストの設定が反映されるまでに時間がかかる場合があります。</span></div><div class="ace-line ace-line old-record-id-ZJ4ndvd7CoAEvpxHdSUuQBIhsLf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f5d8eab9-6984-4c14-9c84-ac8735cfc01b","height":668,"width":1280,"currHeight":668,"currWidth":1280,"natrualHeight":668,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FU4BQbXjj0onDcaxtMdou40ExsVg%2F%3Fpreview_type%3D16","file_token":"U4BQbXjj0onDcaxtMdou40ExsVg","image_type":"image/png","size":802175,"comments":[]}]}" class="image-uploaded gallery old-record-id-SZb8d2bBWox6BNxSDWKu0jLNsPc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260728162741707wLYl3QUmAs0nm4.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJVNEJRYlhqajBvbkRjYXh0TWRvdTQwRXhzVmciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiU1piOGQyYkJXb3g2Qk54U0RXS3UwakxOc1BjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9VNEJRYlhqajBvbkRjYXh0TWRvdTQwRXhzVmcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/U4BQbXjj0onDcaxtMdou40ExsVg/?mount_node_token=SZb8d2bBWox6BNxSDWKu0jLNsPc&mount_point=docx_image" data-width="1280" data-height="668" data-lark-image-uri="drivetoken://U4BQbXjj0onDcaxtMdou40ExsVg" data-lark-image-width="1280" data-lark-image-height="668" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-YpWTdmc91omAMpxQyAauTSdjsnf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Ln1VdrrhIovBTZxLxDLugRtDs6c"><span style="font-size: 16px;"><strong>[</strong><strong>フィルタとブロック中のアドレス</strong><strong>]</strong>に移動し、<strong>[</strong><strong>新しいフィルタを作成</strong><strong>]</strong>をクリックします。</span></div><div class="ace-line ace-line old-record-id-MecadWwRHoyWmJxChOau6t7MsXb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"859cff5f-5567-4696-8348-72270a042902","height":835,"width":1280,"currHeight":835,"currWidth":1280,"natrualHeight":835,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FOAijbz1qDoJ2oCxzUJguLhxasjf%2F%3Fpreview_type%3D16","file_token":"OAijbz1qDoJ2oCxzUJguLhxasjf","image_type":"image/png","size":211621,"comments":[]}]}" class="image-uploaded gallery old-record-id-XDwpdCgnfoAmR6xpD5yu6bVfsTe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260728162741632YNzYH2BCgjVipF.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJPQWlqYnoxcURvSjJvQ3h6VUpndUxoeGFzamYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWER3cGRDZ25mb0FtUjZ4cEQ1eXU2YlZmc1RlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9PQWlqYnoxcURvSjJvQ3h6VUpndUxoeGFzamYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/OAijbz1qDoJ2oCxzUJguLhxasjf/?mount_node_token=XDwpdCgnfoAmR6xpD5yu6bVfsTe&mount_point=docx_image" data-width="1280" data-height="835" data-lark-image-uri="drivetoken://OAijbz1qDoJ2oCxzUJguLhxasjf" data-lark-image-width="1280" data-lark-image-height="835" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-CQ1OdmsxTo5O91xoVpduU19asqf"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-GdgBd3pH7o2pDkxaz7hup1zhsye"><span style="font-size: 16px;">おすすめの記事：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-UugldyBo1ok83VxCIV6uMIhAs2e" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/ja-JP/support/article/what-to-do-if-you-are-not-receiving-the-email-360029388132" style="font-size: 16px;">トラブルシューティング：メールが届かない場合</a></div></li><li class="ace-line ace-line old-record-id-CKB9dC2a2oJuZqxzrcKuLtj9sXb" data-list="bullet"><div><a href="https://www.mexc.com/ja-JP/support/article/how-to-manage-and-disable-notifications-358762354857495552" data-lark-is-custom="true" style="font-size: 16px;">通知の管理と無効化方法</a></div></li><li class="ace-line ace-line old-record-id-SubLdhwHToS0rlxRK2MuhyTLsNc" data-list="bullet"><div><a href="https://www.mexc.com/ja-JP/support/article/how-to-enable-desktop-notifications-17827791519333" data-lark-is-custom="true" style="font-size: 16px;">デスクトップ通知を有効にする方法</a></div></li><li class="ace-line ace-line old-record-id-THRFdsGZgovrRpx7xiVu85IFsrg" data-list="bullet"><div><a href="https://www.mexc.com/ja-JP/support/article/common-reasons-for-not-receiving-sms-verification-codes-17827791524435" data-lark-is-custom="true" style="font-size: 16px;">SMS認証コードが届かない主な理由</a></div></li></ul><div class="ace-line ace-line old-record-id-JsxMduFUooU99pxmRrau6HuHshi"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-J4htdUFPqopvLgxpQMkuHlmNsUf"><br></div></div>
SMS認証コードを受信できない場合について
<p><strong>携帯電話でSMS(ショートメッセージサービス)を受信できない場合、以下の原因が考えられます。お手数ですが、対応する手順に従い、再度認証コードの取得をお試みください。</strong></p><p><strong><br></strong><strong>原因1：MEXC公式プラットフォームが対応していない国または地域では、SMSサービスは現在ご利用いただけません。<br><br>原因2：携帯電話のセキュリティソフトによってブロックされている</strong><br><span style="color: rgb(255, 0, 0);">対応方法：携帯電話のセキュリティソフトを開き、ブロック機能を一時的にオフにしてから、再度認証コードの取得をお試しください。</span><br><br><strong>原因3：SMSゲートウェイが異常または混雑している</strong><br><span style="color: rgb(255, 0, 0);">対応方法：SMSゲートウェイが混雑または異常な状態の場合、送信されたSMSの遅延または紛失を引き起こす可能性があります。検証するために携帯電話のオペレータに連絡するか、または端末を再起動してから認証コードを取得してください。</span><br><br><strong>原因4：SMS認証コードの送信頻度が高すぎる</strong><br><span style="color: rgb(255, 0, 0);">対応方法：しばらく時間をおいてから、再度お試しいただくことをお勧めします。</span><br><br><strong>原因5：電波状況が悪い、または電波が届いていない状況</strong><br><span style="color: rgb(255, 0, 0);">対応方法：SMSを受信できない、または受信に遅延が発生する場合は、電波が悪いか届かないことが原因である可能性があります。電波状況の良い場所で再度お試しいただくことをお勧めします。</span><br><br><strong>他の可能性</strong><br><strong style="color: rgb(255, 0, 0);">電話料金の未払い、メモリ不足やデータ量の超過、SMSが迷惑メールフォルダに入っている</strong>などの理由で、SMS認証コードを受信できない場合があります。<br><br><br><strong>注意事項</strong><br>上記の方法でもSMSを受信できない場合、SMSインターフェースをブラックリストに登録している可能性がありますので、当社のオンラインカスタマーサービスに連絡して問題を解決することができます。<br></p>
通知の管理と無効化方法
<div data-page-id="DOBld4G6poLmnnxXZZJukW5csMd" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-Qgqtd0Jb1oQ6rBxG0L8uM9Ktsod"><span style="font-size: 16px;">MEXCでは、用途に応じてさまざまな通知設定を柔軟に管理できます。本記事では、アプリ/ウェブサイト通知の有効化・無効化、AIニュースレーダーの配信停止、フローティングボタンの非表示設定、マーケティング通知の管理方法について説明します。</span></div><div class="ace-line ace-line old-record-id-FY6wdRKfMoadrSxa4yvuzgLssye"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-TyRrd3YXlo5V3axoMgWu6KDLsng"><strong>1. アプリ通知の一括有効化／無効化方法</strong></h2><div class="ace-line ace-line old-record-id-GowrdV9bPohTapxKmQoujZSDsX2"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ETk7dEQTko0s8txKyTJukO8isae"><span style="font-size: 16px;">MEXCアプリ ホーム画面 → <strong>人型アイコン</strong> → <strong>通知設定</strong> → <strong>通知設定</strong> → <strong>権限</strong> → すべての通知を有効/無効にする。</span></div><div class="ace-line ace-line old-record-id-N07KdxdMYohgOuxDZSSuB5Pesgd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-V4GtdUW51oW6XaxMixUuK4kSsih"><span style="font-size: 16px;"><strong>注意：</strong>この機能を無効にすると、注文約定通知や相場変動アラートなどの重要なアプリ通知も受信されなくなります。</span></div><div class="ace-line ace-line old-record-id-DvuTd9wTcooq0dx0TSvuqDX2szh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"8355d3ab-4775-4017-8d44-f00ed0616bcc","height":2475,"width":4667,"currHeight":2475,"currWidth":4667,"natrualHeight":2475,"natrualWidth":4667,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FG5e9bJ2XQoBfTixuZhwu3H7HsOg%2F%3Fpreview_type%3D16","file_token":"G5e9bJ2XQoBfTixuZhwu3H7HsOg","image_type":"image/png","size":2166197,"comments":[]}]}" class="image-uploaded gallery old-record-id-LlM5d6tlfoThzLxXaVMuI3VhsPf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260429093553192mwUjkpmNURXel3.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJHNWU5YkoyWFFvQmZUaXh1Wmh3dTNIN0hzT2ciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTGxNNWQ2dGxmb1Roekx4WGFWTXVJM1Zoc1BmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9HNWU5YkoyWFFvQmZUaXh1Wmh3dTNIN0hzT2cvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/G5e9bJ2XQoBfTixuZhwu3H7HsOg/?mount_node_token=LlM5d6tlfoThzLxXaVMuI3VhsPf&mount_point=docx_image" data-width="4667" data-height="2475" data-lark-image-uri="drivetoken://G5e9bJ2XQoBfTixuZhwu3H7HsOg" data-lark-image-width="4667" data-lark-image-height="2475" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-H1MEdk4L1oF7MixO0lsuEwAUs8d"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-XRP3dJxvno5i22xIWX4umhlJsLd"><strong>2. リアルタイムAIフィードの配信停止方法</strong></h2><div class="ace-line ace-line old-record-id-P7LqdBLBsoGVeAxQuPguhqgfsle"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-W4AUdj45eoDEOdxzl45uRbucs1g"><span style="font-size: 16px;">リアルタイムAIフィードの購読には、プッシュ通知およびアプリ内通知が含まれます。以下の方法で配信を停止できます。</span></div><div class="ace-line ace-line old-record-id-WrgAdKMtFo4IP4xLZa6uAvirsOd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BJYAdlvfwoMLOSxlTCguO9z6sse"><strong style="font-size: 16px;">方法1：フィードページから配信停止</strong></div><div class="ace-line ace-line old-record-id-Cr8HdHf4KolIs3xlAqbuGjuQszd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QxZodTirgoxLV9xKKOKuKjHGsqh"><span style="font-size: 16px;"> MEXCアプリ ホーム画面 → 発見 AI → ニュース → <strong>申込済み</strong>をタップして配信停止</span></div><div class="ace-line ace-line old-record-id-ERcDdgsBbo2aIKx97qEuEsTvsAf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"960dc31d-5af0-4209-a976-78949afab395","height":2475,"width":3493,"currHeight":2475,"currWidth":3493,"natrualHeight":2475,"natrualWidth":3493,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FMLEoblaTVosI9sxQ2DfuoNAisLb%2F%3Fpreview_type%3D16","file_token":"MLEoblaTVosI9sxQ2DfuoNAisLb","image_type":"image/png","size":2661962,"comments":[]}]}" class="image-uploaded gallery old-record-id-U2H1dBZeponETqxClAXunk6esYf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260429093553122ZUvx9SopJjWhKO.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJNTEVvYmxhVFZvc0k5c3hRMkRmdW9OQWlzTGIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVTJIMWRCWmVwb25FVHF4Q2xBWHVuazZlc1lmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9NTEVvYmxhVFZvc0k5c3hRMkRmdW9OQWlzTGIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/MLEoblaTVosI9sxQ2DfuoNAisLb/?mount_node_token=U2H1dBZeponETqxClAXunk6esYf&mount_point=docx_image" data-width="3493" data-height="2475" data-lark-image-uri="drivetoken://MLEoblaTVosI9sxQ2DfuoNAisLb" data-lark-image-width="3493" data-lark-image-height="2475" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-A40idCq3YoubpWxhur1uBXhUsuf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NnTxdk97Joq6FvxSmWVusLWksld"><strong style="font-size: 16px;">方法2：通知設定から配信停止</strong></div><div class="ace-line ace-line old-record-id-Pp67dZiW1ocJwNxEpPOu5w8Psdf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MgSXdQqaoosGfMx6BPWuEA65sye"><span style="font-size: 16px;">MEXCアプリ ホーム画面 → <strong>人型アイコン</strong> → <strong>通知設定</strong> → <strong>MEXC AI </strong>→ <strong>リアルタイム更新情報のサブスクリプション</strong>をオフ</span></div><div class="ace-line ace-line old-record-id-Sn0IdfCunoQcmwx5G86u1otHsmg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"1079b896-d365-4029-bff2-4c2dfdc79f36","height":2475,"width":4655,"currHeight":2475,"currWidth":4655,"natrualHeight":2475,"natrualWidth":4655,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FZP2sbgoE5oePlcxnQexuAmXFskh%2F%3Fpreview_type%3D16","file_token":"ZP2sbgoE5oePlcxnQexuAmXFskh","image_type":"image/png","size":2100672,"comments":[]}]}" class="image-uploaded gallery old-record-id-DZ6NdIG4woU2bIx7RPIubUMzsSd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260429093552114uPZYwpLUQaLkvl.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJaUDJzYmdvRTVvZVBsY3huUWV4dUFtWEZza2giLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRFo2TmRJRzR3b1UyYkl4N1JQSXViVU16c1NkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9aUDJzYmdvRTVvZVBsY3huUWV4dUFtWEZza2gvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/ZP2sbgoE5oePlcxnQexuAmXFskh/?mount_node_token=DZ6NdIG4woU2bIx7RPIubUMzsSd&mount_point=docx_image" data-width="4655" data-height="2475" data-lark-image-uri="drivetoken://ZP2sbgoE5oePlcxnQexuAmXFskh" data-lark-image-width="4655" data-lark-image-height="2475" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-XXFmdpCySozipzx0etEuhYVFsAg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-RerbdqZH0onkMbxFVPAu4UGjsBg"><strong>3. AIフローティングボタンの非表示方法</strong></h2><div class="ace-line ace-line old-record-id-SFNGdtL2uo7TZ7x4t10uDk4Asuc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QSoidDvjro7YNQxjzTguuFqUsrc"><span style="font-size: 16px;">MEXCアプリ ホーム画面 → <strong>人型アイコン</strong> → <strong>通知設定</strong> → <strong>MEXC AI</strong> → フローティングボタンを表示の<strong>ホームページ</strong>と<strong>市場ページ</strong>をオフ</span></div><div class="ace-line ace-line old-record-id-DfiUdYLLUoF7ytxHJmouGvyMshc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WF2TdsCrWoc3XKx0YRkuF6gxskg"><span style="font-size: 16px;"><strong>注意：</strong>フローティングボタンをタップして「×」で閉じた場合は一時的に非表示になるのみで、再ログイン時や約24時間後に再表示される可能性があります。完全に非表示にするには、上記の設定から無効化してください。</span></div><div class="ace-line ace-line old-record-id-OBimdWPdDoaFETxuun1ucKeWssb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"4184c388-c8ed-4e35-9d4f-c93f41815a4e","height":683,"width":1280,"currHeight":683,"currWidth":1280,"natrualHeight":683,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FAOPIbre7qoVsNDxRXzCuwG69sWh%2F%3Fpreview_type%3D16","file_token":"AOPIbre7qoVsNDxRXzCuwG69sWh","image_type":"image/png","size":224338,"comments":[]}]}" class="image-uploaded gallery old-record-id-RhtRdPtVnoOSFbxT754uB3z3sff"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260429093552173pCCXhV3CuifocH.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJBT1BJYnJlN3FvVnNORHhSWHpDdXdHNjlzV2giLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUmh0UmRQdFZub09TRmJ4VDc1NHVCM3ozc2ZmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9BT1BJYnJlN3FvVnNORHhSWHpDdXdHNjlzV2gvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/AOPIbre7qoVsNDxRXzCuwG69sWh/?mount_node_token=RhtRdPtVnoOSFbxT754uB3z3sff&mount_point=docx_image" data-width="1280" data-height="683" data-lark-image-uri="drivetoken://AOPIbre7qoVsNDxRXzCuwG69sWh" data-lark-image-width="1280" data-lark-image-height="683" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-LFzRd6JKXoRgxpxFtODuId15s4f"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-BbjmdBoPVoKOUhxKir1uvYhzsPg"><strong>4. 価格変動および新規トークン通知の無効化方法</strong></h2><div class="ace-line ace-line old-record-id-VmAOdQxpVo2AT3xif3AujVafsKc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Gz4pdn87qoCzxlxPmT8ubDQasOD"><span style="font-size: 16px;">MEXCアプリ ホーム画面 → <strong>人型アイコン</strong> → <strong>通知設定</strong> → <strong>市場の最新情報</strong> → 該当オプションをオフ。これにより、価格変動アラートや新規トークン上場に関するプッシュ通知の受信を停止できます。</span></div><div class="ace-line ace-line old-record-id-MCc4dxUtvomYqexWl4wunXu7sGe"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f6e18bf0-5252-4181-a0e6-e7e99d8284b4","height":680,"width":1280,"currHeight":680,"currWidth":1280,"natrualHeight":680,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FUfRtbvGwWoQZyixTKDruwMlJsFd%2F%3Fpreview_type%3D16","file_token":"UfRtbvGwWoQZyixTKDruwMlJsFd","image_type":"image/png","size":261807,"comments":[]}]}" class="image-uploaded gallery old-record-id-CN8AdgfBEoK2EExBJIxuJWmbswc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260429093552165586bOTpyXvgPAh.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJVZlJ0YnZHd1dvUVp5aXhUS0RydXdNbEpzRmQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQ044QWRnZkJFb0syRUV4QkpJeHVKV21ic3djIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9VZlJ0YnZHd1dvUVp5aXhUS0RydXdNbEpzRmQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/UfRtbvGwWoQZyixTKDruwMlJsFd/?mount_node_token=CN8AdgfBEoK2EExBJIxuJWmbswc&mount_point=docx_image" data-width="1280" data-height="680" data-lark-image-uri="drivetoken://UfRtbvGwWoQZyixTKDruwMlJsFd" data-lark-image-width="1280" data-lark-image-height="680" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Ho4AdbcGRolqmsxa6CwuCejXskc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-VyEbdvJmtosk03xmJbzu9x5fsJg"><strong>5. 取引通知の無効化方法</strong></h2><div class="ace-line ace-line old-record-id-SBnXd2MZao99GMxGJPJud8D1ssb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TBeCdeJunoCV4wxVTuWuuAREsTc"><span style="font-size: 16px;">MEXCアプリ ホーム画面 → <strong>人型アイコン</strong> → <strong>通知設定</strong> → <strong>取引通知</strong></span></div><div class="ace-line ace-line old-record-id-HTAmdbPhdohVBLxBzXOuWnPysdc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HBPLdtzAuoeJqpxhEWouNb4As6d"><span style="font-size: 16px;">現物、先物、P2Pに関連する通知は、取引ニーズに応じて個別にオン/オフを切り替えることができます。特定の通知を無効化したい場合は、それぞれの設定ページから該当項目をオフにしてください。</span></div><div class="ace-line ace-line old-record-id-Qic9diuguoG8EVxFmtjuLGJxs7g"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"4d77cfcc-2add-4c82-b7f0-3b02cabd0dcd","height":679,"width":1280,"currHeight":679,"currWidth":1280,"natrualHeight":679,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FP6wcbEYgroL6hBx0TBeuSmxYsjc%2F%3Fpreview_type%3D16","file_token":"P6wcbEYgroL6hBx0TBeuSmxYsjc","image_type":"image/png","size":205525,"comments":[]}]}" class="image-uploaded gallery old-record-id-WlkgdDXIFoW98JxtHU8uJcfUsIf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260429093551221xwnM84vPpfdV8r.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJQNndjYkVZZ3JvTDZoQngwVEJldVNteFlzamMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiV2xrZ2REWElGb1c5OEp4dEhVOHVKY2ZVc0lmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9QNndjYkVZZ3JvTDZoQngwVEJldVNteFlzamMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/P6wcbEYgroL6hBx0TBeuSmxYsjc/?mount_node_token=WlkgdDXIFoW98JxtHU8uJcfUsIf&mount_point=docx_image" data-width="1280" data-height="679" data-lark-image-uri="drivetoken://P6wcbEYgroL6hBx0TBeuSmxYsjc" data-lark-image-width="1280" data-lark-image-height="679" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-UeY9dgj56o92lbx3wGMuuIN5srb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Hu7EdENdRoQZg0xZsuYurioisMg"><strong>6. マーケティング通知の無効化方法</strong></h2><div class="ace-line ace-line old-record-id-HztBdMTH4oEiRRxjviyuSRyysxP"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Y9HrdxnoCogZp0xgtcEu7ZLAs4b"><span style="font-size: 16px;">6.1 マーケティングメールの配信停止</span></h3><div class="ace-line ace-line old-record-id-WIPtdBwWjo7tdJxEsgauqZ6ksne"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VM40dPfB2odQnTxyneQuSRlasCd"><span style="font-size: 16px;"><strong>ウェブサイト：</strong>MEXC <a data-lark-is-custom="true" href="https://www.mexc.com/ja-JP/">公式ウェブサイト</a> → <strong>人型アイコン</strong> → <strong>設定</strong> → <strong><a data-lark-is-custom="true" href="https://www.mexc.com/ja-JP/user/preference">メール購読</a></strong>からマーケティングメールの配信を停止</span></div><div class="ace-line ace-line old-record-id-Sjlfd1LVaoEoeJxqr8guvatpscd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-SOSqd46L3oXGcLxcc1Bu0EvZsze"><span style="font-size: 16px;">*BTN-<strong>環境設定へ移動</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/ja-JP/user/preference">https://www.mexc.com/ja-JP/user/preference</a>*</span></div><div class="ace-line ace-line old-record-id-J2ukd3wbkoej06xHnvwuSYEesId"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"d4878e6b-4592-43ac-824b-6dc268fecec4","height":608,"width":1280,"currHeight":608,"currWidth":1280,"natrualHeight":608,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FKQgWbyyQ0owRJuxXw7WutlfksZc%2F%3Fpreview_type%3D16","file_token":"KQgWbyyQ0owRJuxXw7WutlfksZc","image_type":"image/png","size":174981,"comments":[]}]}" class="image-uploaded gallery old-record-id-ZKEBd4TNbo3gFRxuQmSuL2gVsaf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260429093551866eM0JyThpEesF2A.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJLUWdXYnl5UTBvd1JKdXhYdzdXdXRsZmtzWmMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWktFQmQ0VE5ibzNnRlJ4dVFtU3VMMmdWc2FmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9LUWdXYnl5UTBvd1JKdXhYdzdXdXRsZmtzWmMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/KQgWbyyQ0owRJuxXw7WutlfksZc/?mount_node_token=ZKEBd4TNbo3gFRxuQmSuL2gVsaf&mount_point=docx_image" data-width="1280" data-height="608" data-lark-image-uri="drivetoken://KQgWbyyQ0owRJuxXw7WutlfksZc" data-lark-image-width="1280" data-lark-image-height="608" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-SGRbdtw8HoX3VJx7goSuWA5Rsah"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QnpjdCsC7olr7WxJ27KutkKXsqR"><span style="font-size: 16px;">アプリ：MEXC アプリ ホーム画面 → <strong>人型アイコン</strong> → <strong>通知設定</strong> → <strong>イベント</strong> → <strong>電子メール</strong>をオフにしてマーケティングメールの配信を停止</span></div><div class="ace-line ace-line old-record-id-QIKkdZPesoK1ekxRYi4uvXgOsmc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"dd9603c8-8828-451d-ba3c-37adf8e4d73b","height":679,"width":1280,"currHeight":679,"currWidth":1280,"natrualHeight":679,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FLOPkbhJwcoA2Hmx7mgKu9pZSsc9%2F%3Fpreview_type%3D16","file_token":"LOPkbhJwcoA2Hmx7mgKu9pZSsc9","image_type":"image/png","size":208762,"comments":[]}]}" class="image-uploaded gallery old-record-id-PYYud6znCoaWZZx7F38ukC6OsbC"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260429093551742kdnqYYsgAjbcXj.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJMT1BrYmhKd2NvQTJIbXg3bWdLdTlwWlNzYzkiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUFlZdWQ2em5Db2FXWlp4N0YzOHVrQzZPc2JDIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9MT1BrYmhKd2NvQTJIbXg3bWdLdTlwWlNzYzkvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/LOPkbhJwcoA2Hmx7mgKu9pZSsc9/?mount_node_token=PYYud6znCoaWZZx7F38ukC6OsbC&mount_point=docx_image" data-width="1280" data-height="679" data-lark-image-uri="drivetoken://LOPkbhJwcoA2Hmx7mgKu9pZSsc9" data-lark-image-width="1280" data-lark-image-height="679" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-BFyJdeVDvofKHjxCIqsuENW5snh"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-VpkhdQzP7oQ5w4xiJYju3YynsIf"><span style="font-size: 16px;">6.2 アプリのプッシュ通知およびトップバナー通知の無効化</span></h3><div class="ace-line ace-line old-record-id-Q5fadlx11oUr2wxqYqyugLXJsjh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VJlGdOtaGoA1NNxdYZzuZPCtsCg"><span style="font-size: 16px;">MEXC アプリ ホーム画面 → <strong>人型アイコン </strong>→ <strong>通知設定</strong> → <strong>イベント</strong> → <strong>プッシュ通知</strong>または<strong>アプリ上部バナー</strong>をオフ</span></div><div class="ace-line ace-line old-record-id-SF6Zdo8cToHjvsxMrMgu2ZyJsrb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"9da4c15e-aefa-4e96-9bee-ffd7831041fc","height":676,"width":1280,"currHeight":676,"currWidth":1280,"natrualHeight":676,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FSdfUbXe0zoz1GexqblNuCbYfsbe%2F%3Fpreview_type%3D16","file_token":"SdfUbXe0zoz1GexqblNuCbYfsbe","image_type":"image/png","size":209004,"comments":[]}]}" class="image-uploaded gallery old-record-id-A097d4NFQoWnmgx6sbCuqHFlsNb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260429093551752OXu9yf43kx2bIW.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJTZGZVYlhlMHpvejFHZXhxYmxOdUNiWWZzYmUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQTA5N2Q0TkZRb1dubWd4NnNiQ3VxSEZsc05iIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9TZGZVYlhlMHpvejFHZXhxYmxOdUNiWWZzYmUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/SdfUbXe0zoz1GexqblNuCbYfsbe/?mount_node_token=A097d4NFQoWnmgx6sbCuqHFlsNb&mount_point=docx_image" data-width="1280" data-height="676" data-lark-image-uri="drivetoken://SdfUbXe0zoz1GexqblNuCbYfsbe" data-lark-image-width="1280" data-lark-image-height="676" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-XNKQdqi2kozMbuxrJsnukJN8sAd"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-FxaPdXOOFoMaH1xn0xduP6xmswb"><span style="font-size: 16px;">おすすめの記事</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-Wi45dahoVoT6BrxyQYfuTtmRsng" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/ja-JP/support/article/how-to-enable-desktop-notifications-17827791519333" style="font-size: 16px;">デスクトップ通知を有効にする方法</a></div></li><li class="ace-line ace-line old-record-id-WIWMd7LmboyUdAxZLQvuh2U7sOc" data-list="bullet"><div><a href="https://www.mexc.com/ja-JP/support/article/unable-to-receive-sms-verification-code-360032462892" data-lark-is-custom="true" style="font-size: 16px;">SMS認証コードを受信できない場合について</a></div></li><li class="ace-line ace-line old-record-id-K8BjddsMJotFFmxosqQuNyLCsUe" data-list="bullet"><div><a href="https://www.mexc.com/ja-JP/support/article/common-reasons-for-not-receiving-sms-verification-codes-17827791524435" data-lark-is-custom="true" style="font-size: 16px;">SMS認証コードが届かない主な理由</a></div></li><li class="ace-line ace-line old-record-id-Lp3gd7Oigo91DlxwYU0u3Uvesth" data-list="bullet"><div><a href="https://www.mexc.com/ja-JP/support/article/how-to-add-mexc-emails-to-outlook-and-gmail-whitelist-12974367898521" data-lark-is-custom="true" style="font-size: 16px;">MEXCのメールをOutlookとGmailのホワイトリストに追加する方法</a></div></li><li class="ace-line ace-line old-record-id-DeHSdxXm6ouQNzxSfUAuAUVas0e" data-list="bullet"><div><a href="https://www.mexc.com/ja-JP/support/article/what-to-do-if-you-are-not-receiving-the-email-360029388132" data-lark-is-custom="true" style="font-size: 16px;">トラブルシューティング：メールが届かない場合</a></div></li></ul><div class="ace-line ace-line old-record-id-GMlRd2Gf2oPvpzxzXmPuRFjEsje"><span style="font-size: 16px;"><br></span></div></div>
トラブルシューティング：メールが届かない場合
<div data-page-id="C1kvdpjjQoe3UuxvqHvuwjBos0g" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-KNamd0y87ozwccx9DBuu86eKsKc"><span style="font-size: 16px;">メールアドレスの紐付けが完了しているにもかかわらず、MEXCからの通知メールが届かない場合は、以下の手順をお試しください：</span></div><div class="ace-line ace-line old-record-id-L9uVdtBrcoFfrQxNm6ouKkVMscb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-ZAGfdxNHQot0tuxXXkMu8lhKsz3"><strong>1. 紐付けされているメールアドレスが正しいか確認する</strong></h2><div class="ace-line ace-line old-record-id-VwoidjhalopnXDxnw7GuuhFBsgc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PaQPd68s1o35mnx21Vsu1vmDsir"><span style="font-size: 16px;">MEXC公式ウェブサイトにアクセスしてログインします。画面上部のナビゲーションバーから人型アイコンをクリックし、<strong>[</strong><strong><a data-lark-is-custom="true" href="https://www.mexc.com/ja-JP/user/security">セキュリティ</a></strong><strong>] </strong>を選択してください。セキュリティページでは、紐付けおよび認証済みのメールアドレスを確認できます。現在、認証コードの受信に使用しているアドレスと一致しているかご確認ください。もし異なる場合は、右側の<strong> [変更] </strong>をクリックして、別のメールアドレスを紐付けてください。</span></div><div class="ace-line ace-line old-record-id-JgW6dE0rDoAl79x3iL1uBTHEsie"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-M2shdWb0kor7AqxVRzUuZZLSs6c"><span style="font-size: 16px;">*BTN-セキュリティに移動&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/ja-JP/user/security">https://www.mexc.com/ja-JP/user/security</a>*</span></div><div class="ace-line ace-line old-record-id-C1NVdmrlpomPjGxnkz8uh8M9sMc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"65cf223c-13e5-4206-b649-ba12160429ec","height":1334,"width":2938,"currHeight":1334,"currWidth":2938,"natrualHeight":1334,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FAlSBbPZ3OoM4OYxJE7oufhCusRd%2F%3Fpreview_type%3D16","file_token":"AlSBbPZ3OoM4OYxJE7oufhCusRd","image_type":"image/png","size":446881,"comments":[]}]}" class="image-uploaded gallery old-record-id-IOYydxto5oksfBxvY2guJVAWsYe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202601281635098677au4XeBiSNOfAU.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJBbFNCYlBaM09vTTRPWXhKRTdvdWZoQ3VzUmQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSU9ZeWR4dG81b2tzZkJ4dlkyZ3VKVkFXc1llIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9BbFNCYlBaM09vTTRPWXhKRTdvdWZoQ3VzUmQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/AlSBbPZ3OoM4OYxJE7oufhCusRd/?mount_node_token=IOYydxto5oksfBxvY2guJVAWsYe&mount_point=docx_image" data-width="2938" data-height="1334" data-lark-image-uri="drivetoken://AlSBbPZ3OoM4OYxJE7oufhCusRd" data-lark-image-width="2938" data-lark-image-height="1334" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-BIt1d4wVoo2Uf0xHzu2uZUzLspg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-MlkndYod8oJfkSxR4eCuN4d1sPQ"><strong>2. 迷惑メールフォルダやその他のフォルダを確認する</strong></h2><div class="ace-line ace-line old-record-id-VWJ9dzkJboRIwHx8oeaugzyLs3g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Q9oLdF4CBob5VmxI1fruxBulsGh"><span style="font-size: 16px;">紐付けているメールアドレスの受信箱にて、迷惑メール、ゴミ箱、またはその他のフォルダをご確認ください。ご利用のメールプロバイダーの設定により、MEXCからのメールがメインの受信箱以外に振り分けられている場合があります。迷惑メールフォルダなどでMEXCのメールが見つかった場合は、MEXCをホワイトリストに追加することで、今後のメールが直接受信箱に届くようになります。</span></div><div class="ace-line ace-line old-record-id-Bao1dzguFoQMkkxXoNiuVoPQs2c"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-CEXTd9LmToRyDIxqWvburY4kstf"><strong>3. メールクライアントが正常に動作しているか確認する</strong></h2><div class="ace-line ace-line old-record-id-OqQadSyYPophvzxFCZSur6MTstd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QJZ5dYa2qoPSlGxWykYu3O8asNd"><span style="font-size: 16px;">メールクライアントやメールアプリをご利用の場合は、正常に動作しているかをご確認ください。例：</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-P5vCdcaMdoc49Ox4bUsu9oyzsoh" data-list="bullet"><div><span style="font-size: 16px;">ネットワーク接続が安定しているか</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Cr43dOy0Ro74gFxxHqNuY2vfs1c" data-list="bullet"><div><span style="font-size: 16px;">メールクライアントのバージョンが最新か</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-IW2QdPZlNo1VZwxCckLuVlFSsPg" data-list="bullet"><div><span style="font-size: 16px;">第三者製のメールクライアントを使用していないか</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-PD8bdOsmgoDX8hxOc2bucPCIsle" data-list="bullet"><div><span style="font-size: 16px;">ウイルス対策ソフトやセキュリティソフトとの競合がないか</span></div></li></ul><div class="ace-line ace-line old-record-id-B5AsdFbT2oToBNxtTEVuPoTrsS1"><span style="font-size: 16px;">これらの原因を特定できない、または判断が難しい場合は、ブラウザからご利用のメールプロバイダーの公式ウェブサイトにアクセスし、直接メールをご確認ください。</span></div><div class="ace-line ace-line old-record-id-LxCddcpHMoJ3E4xXWOJuQDWUs8b"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-DViEds2XDo20bGxjfZCur7BEsvc"><strong>4. 受信箱の容量が上限に達していないか確認する</strong></h2><div class="ace-line ace-line old-record-id-ZAUDd1xeroDMYLx3SOGu7rIDsEe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HF8jdMjO4ogaeWxQEqJuxtXEsVf"><span style="font-size: 16px;">受信箱のストレージ容量が上限に達していると、メールの送受信ができなくなる場合があります。古いメールを削除して空き容量を確保し、MEXCからのメールを受信できるようにしてください。</span></div><div class="ace-line ace-line old-record-id-Be2cdZtOpo7oEYxnw1lur2BXsne"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-OXb6dhCpCoblUVxFYLTuYEZ3sTb"><strong>5. 可能であれば主要なメールサービスを利用する</strong></h2><div class="ace-line ace-line old-record-id-NTP5dCZNlo573GxVm4SuKkUBsqf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HOm9do54Zo3l8kxuX7LuHiwrscf"><span style="font-size: 16px;">アカウントの紐付けや通知の受信には、<a data-lark-is-custom="true" href="https://mail.google.com/">Gmail</a>、<a data-lark-is-custom="true" href="https://login.microsoftonline.com/">Outlook</a>、<a data-lark-is-custom="true" href="https://login.microsoftonline.com/">Hotmail</a>、<a data-lark-is-custom="true" href="https://login.yahoo.com/">Yahoo</a>、<a data-lark-is-custom="true" href="https://www.icloud.com/">iCloud</a>などの主要なメールサービスの利用を推奨します。企業のメールシステムによっては、外部メールが自動的にブロックされる場合があります。そのため、勤務先のメールアドレスの使用は避けてください。</span></div><div class="ace-line ace-line old-record-id-Fblxd8uSrojSg9x2ByHuzPH7szc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-TjtIdmENBozQKexBxADuh1ResTg"><strong>6. ネットワーク遅延の可能性</strong></h2><div class="ace-line ace-line old-record-id-HYDjdoxdgoKH4TxS1wYueiL9sqd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IaHAdimkNoVhesxtvWHuyXiRsSb"><span style="font-size: 16px;">認証コードの有効期限は15分間です。ネットワークの混雑や、送受信サーバーの処理状況、メールクライアントの設定などにより、メールの到着が遅れる場合があります。しばらくお待ちいただいた後、再度受信箱をご確認ください。</span></div><div class="ace-line ace-line old-record-id-RLY9dSeZ6o5V7JxAFLhusxLxssc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-K2k3djsu6ofv1wxbH8muHyVaszb"><strong>7. それでもメールが届かない場合</strong></h2><div class="ace-line ace-line old-record-id-XbkudTO3fo6YTMx7aUCuCvlwsRh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TyqQdRBJpo2FODxk6DiuTSkdstf"><span style="font-size: 16px;">上記を試しても解決しない場合は、メールがブロックされている可能性があります。MEXCのメールドメインを手動でホワイトリストに追加した上で、再度メールの送信をリクエストしてください。設定方法については「<a data-lark-is-custom="true" href="https://www.mexc.com/ja-JP/support/article/how-to-add-mexc-emails-to-outlook-and-gmail-whitelist-12974367898521">メールホワイトリスト設定ガイド</a>」をご参照の上、手順に従ってドメインを追加してから再試行することをおすすめします。</span></div><div class="ace-line ace-line old-record-id-AU5Cdsny0oLit5xKXT1uztSOsSe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-RcDadywsloM5UUxo8C8uWIuhsdh"><span style="font-size: 16px;">おすすめ記事：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-MPifdEaaaoBdgLxBp5OuUKuqssb" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/ja-JP/support/article/how-to-change-the-email-address-linked-to-your-mexc-account-269841568163738624" style="font-size: 16px;">MEXCアカウントに紐付けられているメールアドレスの変更方法</a></div></li><li class="ace-line ace-line old-record-id-TDXxdYsFuoBJmox86O6u7gpGsZe" data-list="bullet"><div><a href="https://www.mexc.com/ja-JP/support/article/how-to-add-mexc-emails-to-outlook-and-gmail-whitelist-12974367898521" data-lark-is-custom="true" style="font-size: 16px;">MEXCのメールをOutlookとGmailのホワイトリストに追加する方法</a></div></li><li class="ace-line ace-line old-record-id-CJwAdU7ePonSa8x0wuVuy6Fhs7b" data-list="bullet"><div><a href="https://www.mexc.com/ja-JP/support/article/common-reasons-for-not-receiving-sms-verification-codes-17827791524435" data-lark-is-custom="true" style="font-size: 16px;">SMS認証コードが届かない主な理由</a></div></li></ul><div class="ace-line ace-line old-record-id-PnpVdtynRozzUIxyHFKumjv9suf"><span style="font-size: 16px;"><br></span></div></div>
デスクトップ通知を有効にする方法
<div><div class="ace-line ace-line old-record-id-doxusu2x834qip1px58eTyhNpog">MEXCerの皆様へ</div><div class="ace-line ace-line old-record-id-LQhtd5xUIoR8xsxEP5xuy1yssEh">重要な更新情報や市場動向の通知をタイムリーに受信するには、デスクトップ通知機能を有効にすることをお勧めします。以下の手順に従ってください。</div><div class="ace-line ace-line old-record-id-Fv57dv99zo22qqxDLDBuj5h3sjh"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-J5v7dKqkGoLeFXxk57nuJa2EsNb">1. <strong>取引プラットフォームにアクセス：</strong>ブラウザで<a href="https://www.mexc.com/ja-JP" rel="nofollow">MEXC公式ウェブサイト</a>を開きます。</div><div class="ace-line ace-line old-record-id-MLJvdwK28oTRaVx4igpuW8ILs1g"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-WyU5d3gtBoVhCQxxafGuDdbcsne">2. <strong>通知を許可：</strong><a href="https://www.mexc.com/ja-JP" rel="nofollow">MEXC公式ウェブサイト</a>を開くと、ブラウザに許可を求めるポップアップが表示されます（ChromeまたはEdgeの使用をお勧めします）。デスクトップ通知を有効にするには、[許可する] をクリックしてください。</div><div class="ace-line ace-line old-record-id-ToNmd8uAToWZJNxQ9S8u23z6smf"><br /></div><div style="text-align:center" class="image-uploaded gallery old-record-id-QKaSd37bAoeAXHxcWNvutc6Es9d"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241025180607765Xx8TtRBys7QRvb.png" width="858" /></div><div class="ace-line ace-line old-record-id-SFW8dG1Mwok4pcxlcOCut2dgs2R"><br /></div><div class="ace-line ace-line old-record-id-doxusB6pCccoDSI6B1S0WF9Jt6f">ブラウザが許可を求めるポップアップを自動的に表示しない場合は、ブラウザのURLバーの左側にあるボタンをクリックし、[通知] オプションを選択してデスクトップ通知を有効にすることができます。</div><div class="ace-line ace-line old-record-id-NcVHdy3oxopWIzxXebUujYfnsad"><br /></div><div style="text-align:center" class="image-uploaded gallery old-record-id-GE04d2ikpoBEcmxQZAzuJ3mVsPe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241025180607686EmI70Te0BbFxPS.png" width="858" /></div><div class="ace-line ace-line old-record-id-OxRRdGyhjo004ex7PLfuR41VsIk"><br /></div><div class="ace-line ace-line old-record-id-ElycdtcxaouBcJxdP1nuiKwAsee">ブラウザで通知を有効にしているにもかかわらず、通知を受信できない場合は、デスクトップで通知が有効になっているかどうかを確認できます。例えばmacOSの場合、[通知] - [Google Chrome] をクリックし、[通知を許可] オプションにチェックを入れ、[バナー] または [通知パネル] のいずれかを選択します。</div><div style="text-align:left" class="image-uploaded gallery old-record-id-Omm9dxWnEoTMMuxzqYTuggZespb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202410251806089238VYePVIQM63ZRy.png" width="579" /></div><div class="ace-line ace-line old-record-id-Y4wzdFx7zoyLh5xWDbmuOVaRsJg"><br /></div><p><br /></p><div style="text-align:left" class="ace-line ace-line old-record-id-doxus0ARRgtE7I2w7L4JZUaq3Fk">3. <strong>リアルタイム更新の受信：</strong>デスクトップ通知を有効にすると、市場動向、イベント、重要な更新に関するリアルタイムの通知をデスクトップで受信できます。</div><div class="ace-line ace-line old-record-id-doxusN0UPOwwNSLDrU69vqhCI6Z"><br /></div><div class="ace-line ace-line old-record-id-Zgvad5y9EoWptsxwy6SuJF8Bsvg">当社のプラットフォームをご支援いただきありがとうございます！ご不明な点がございましたら、お気軽にカスタマーサポートまでお問い合わせください。そうぞ引き続きお取引をお楽しみください！</div><div class="ace-line ace-line old-record-id-doxus0nsKHuDug7cVnr6JODMlHe"><br /></div><div class="ace-line ace-line old-record-id-doxus34O3Eeo7ZNCgS5lsG7QQfc"><p style="color:rgb( 51 , 51 , 51 );font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'helvetica' , 'arial' , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )">暗号資産の取引なら、MEXCへ！<br />MEXC公式チーム<br />2024/10/25</p><br /></div></div><p><br /></p>
SMS認証コードが届かない主な理由
<div><div class="ace-line ace-line old-record-id-EQOydfcMToxC0ExtRR5uEpG3s8f"><span style="font-size:16px;font-family:'arial' , 'helvetica' , sans-serif">以下の理由により、お使いの携帯電話でSMS認証コードを受信できない場合があります。各項目の対応手順に従い、再度認証コードの取得をお試しください。</span></div><div class="ace-line ace-line old-record-id-TNyUdBA2JoAkXXxeCNWu5d2as0f"><span style="font-size:16px;font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div><div class="ace-line ace-line old-record-id-EJ9Adu5Kcov1smxPeVkuMUCQsDb"><span style="font-size:16px;font-family:'arial' , 'helvetica' , sans-serif"><strong>理由 1：</strong>一部の国や地域では、本プラットフォームのSMSサービスが一時的に利用できない場合があります。</span></div><div class="ace-line ace-line old-record-id-LNhrddvvZoe0dCxrt2su8UAis5e"> <span style="font-size:16px;font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div><div class="ace-line ace-line old-record-id-YaFGdFBe7oUgZ5xOj8muSVpxsgb"><span style="font-size:16px;font-family:'arial' , 'helvetica' , sans-serif"><strong>理由 2：</strong>携帯電話にセキュリティソフトをインストールしているユーザー様の場合、電話のウイルス対策アプリによってSMSメッセージがブロックされている可能性があります。
<strong>解決策：</strong>携帯電話のウイルス対策アプリを開き、一時的にSMSブロック機能を無効にしてから、再度認証コードの取得をお試しください。</span></div><div class="ace-line ace-line old-record-id-AyMld5GgJoKH3zx7xfKuRCUys5f"> <span style="font-size:16px;font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div><div class="ace-line ace-line old-record-id-ZOkhdSJFsoH84xxojPTu4WnIs8g"><span style="font-size:16px;font-family:'arial' , 'helvetica' , sans-serif"><strong>理由 3：</strong>SMSゲートウェイの混雑または故障
<strong>解決策：</strong>SMSゲートウェイが混雑またはあるいは一時的に障害が発生している場合、認証コードが遅延または未着となることがあります。携帯電話事業者にお問い合わせのうえ、ご確認ください。または時間をおいて再度お試しください。</span></div><div class="ace-line ace-line old-record-id-PltkdXYABo3lm9xOyZdu9hAgscd"> <span style="font-size:16px;font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div><div class="ace-line ace-line old-record-id-SegWd1sXrokAEAxyUHpuQo8qsoF"><span style="font-size:16px;font-family:'arial' , 'helvetica' , sans-serif"><strong>理由 4：</strong>認証コードを短時間に何度も取得しようとしている
<strong>解決策：</strong>「コードを取得」ボタンを短時間に複数回クリックしないでください。最低でも15分ほど間をあけてから再度お試しください。また、ボタンは1回だけクリックしてください。</span></div><div class="ace-line ace-line old-record-id-LgNhdOWTAobzF2xz7n6u8jr3sBb"><span style="font-size:16px;font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div><div class="ace-line ace-line old-record-id-FTDidMnLioM0swxkUCPundjVs5d"><span style="font-size:16px;font-family:'arial' , 'helvetica' , sans-serif"><strong>理由 5：</strong>現在の環境で電波が弱い、または圏外である
<strong>解決策：</strong>携帯の電波の弱い場所や圏外にいると、SMSの受信が遅れたり届かないことがあります。電波状況の良い場所へ移動し、再度お試しください。</span></div><div class="ace-line ace-line old-record-id-PksldNNO7oIEzLx5Zwoub45ysFg"> <span style="font-size:16px;font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div><div class="ace-line ace-line old-record-id-VtcqdC14PoyDKixGniku0b0Aspw"><span style="font-size:16px;font-family:'arial' , 'helvetica' , sans-serif"><strong>その他の原因：</strong>携帯電話の残高不足、ストレージ容量の不足、またはSMSがスパム/迷惑フォルダに振り分けられている場合、認証コードを受信できない可能性があります。
<strong>解決策：</strong>携帯電話の残高をチャージし、ストレージの空き容量を確保したうえで、スパム/迷惑フォルダを確認し、再度お試しください。 </span></div><div class="ace-line ace-line old-record-id-Dopsd9VIgoUU6hxbGMauthuWsQc"> <span style="font-size:16px;font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div><div class="ace-line ace-line old-record-id-SEe5dkv9moPDvrxoSuuuNoF9sIh"><span style="font-size:16px;font-family:'arial' , 'helvetica' , sans-serif"><strong>注意事項：</strong>上記の解決策を試してもSMSを受信できない場合は、当社のSMS送信元がブロックされている可能性があります。サポートが必要な場合は、オンラインカスタマーサービスまでお問い合わせください。</span></div><div class="ace-line ace-line old-record-id-ATHfdeXU0oKVGjxv9EeulEQosze"><br /></div></div>