Cómo añadir los correos electrónicos de MEXC a la lista blanca en Outlook y Gmail
<div data-page-id="XcWxd7gLYo2micxmp08uX4qusSb" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-doxusPI1bdFgumHzFQranT6v1Vf"><strong>1. Configuración de la lista blanca en Outlook</strong></h2><div class="ace-line ace-line old-record-id-doxusZKAjRKULrAe7NmrUxKkOMc"> <span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusbOzfQOCbqDgHBXw8yUfcld"><span style="font-size: 16px;">Inicia sesión en Outlook. URL: <a data-lark-is-custom="true" href="https://outlook.office365.com">https://outlook.office365.com</a></span></div><div class="ace-line ace-line old-record-id-doxusr2j4Tatki14pdF1IpVQNab"> <span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"4b2e6235-9372-4912-bcfd-1b3915a8410b","height":688,"width":1280,"currHeight":688,"currWidth":1280,"natrualHeight":688,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FTKxJbFwH8o7ZbHxjWaluxyeqsYc%2F%3Fpreview_type%3D16","file_token":"TKxJbFwH8o7ZbHxjWaluxyeqsYc","image_type":"image/png","size":109735,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxus2D4bsaBUxBEuVRykVujsth"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260728163220698HsKNacoZaGeDAZ.png" data-single-block="true" 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style="font-size: 16px;">Añade los dominios de MEXC a la lista de remitentes seguros:</span></div><div class="ace-line ace-line old-record-id-BB9gdj4oHoEqGcxqQfJuQl4JsFF"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-T0YKd5zzXo7QArxRF69uOeaRsIc"><span style="font-size: 16px;">Ve a <strong>Configuración </strong>→ Ver toda la configuración de Outlook → <strong>Correo </strong>→ <strong>Correo no deseado</strong> → Añade un remitente seguro en <strong>Remitentes y dominios seguros</strong></span></div><div class="ace-line ace-line old-record-id-XBSjdsBedoV3Aex5ogyu8R7OsXf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-G9FidOVIroRD9tx0e16u4QAXswc"><span style="font-size: 16px;">Dominios que debes añadir:</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-doxus4Cc8c4BMP3JQQ4R5ahdSSb" data-list="bullet"><div><a data-lark-is-custom="true" href="http://mexc.com/" style="font-size: 16px;">mexc.com</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-doxus3yaWZCIzR075jyJkVW12Kf" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/articles/mexc.link" data-lark-is-custom="true" style="font-size: 16px;">mexc.link</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-doxusyENKNrma9lwNfb0i9iEBub" data-list="bullet"><div><a href="http://mexc.cg/" data-lark-is-custom="true" style="font-size: 16px;">mexc.cg</a></div></li><li class="ace-line ace-line old-record-id-doxus7yWr1vEtzNkIAtEIDYerEe" data-list="bullet"><div><a href="http://mexc.sg/" data-lark-is-custom="true" style="font-size: 16px;">mexc.sg</a></div></li></ul><div class="ace-line ace-line old-record-id-doxuseeztjj2C3mgqwpljHthIPf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusBK4RIC0CRalowXWeUDvB6m"><span style="font-size: 16px;">Direcciones de correo que debes añadir:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxusM5dKk2uqXK6NsYRrY6eFpg" data-list="bullet"><div><a data-lark-is-custom="true" href="mailto:news@info.mexc.com" style="font-size: 16px;">news@info.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-doxusFFhSmRXs0tl631ir86UzMc" data-list="bullet"><div><a href="mailto:info@mail.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@mail.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-doxusGWa6w9FAcIsdRC5m6Gdxad" data-list="bullet"><div><a href="mailto:info@noreply.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@noreply.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-doxusJMOTG5Dk4RGtapAxDVEVIg" data-list="bullet"><div><a href="mailto:info@email.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@email.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-doxusS64Y98Pl9PY7R0Zs1KM0cd" data-list="bullet"><div><a href="mailto:info@notify.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@notify.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-doxus4QGxtJ81jUEU0zVhcu8kNh" data-list="bullet"><div><a href="mailto:info@newsletter.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@newsletter.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-doxusLcFKlsu8FhLkMMBUBIGXOg" data-list="bullet"><div><a href="mailto:info@mkt.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@mkt.mexc.com </a></div></li><li class="ace-line ace-line old-record-id-doxusVPTV97kTxsHEZhYUJYvIkg" data-list="bullet"><div><a href="mailto:mexc@info.mexc.cg" data-lark-is-custom="true" style="font-size: 16px;">mexc@info.mexc.cg</a> </div></li><li class="ace-line ace-line old-record-id-doxusFDjbV8juAbNeT70smPdApP" data-list="bullet"><div><a href="mailto:mexc@email.mexc.link" data-lark-is-custom="true" style="font-size: 16px;">mexc@email.mexc.link</a> </div></li><li class="ace-line ace-line old-record-id-doxusaIaXNTNW8jfdocUWjxddJg" data-list="bullet"><div><a href="mailto:do_not_reply@mailer.mexc.sg" data-lark-is-custom="true" style="font-size: 16px;">do_not_reply@mailer.mexc.sg</a></div></li></ul><div class="ace-line ace-line old-record-id-doxusDLFnyE4ytICRqr3MDEvElb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusz9AkvP868zZIpQnn5daDkd"><span style="font-size: 16px;">Nota: Una vez que hayas configurado la lista blanca, espera unos 10 minutos antes de volver a intentarlo, ya que algunos proveedores de correo electrónico pueden tardar un tiempo en aplicar los cambios.</span></div><div class="ace-line ace-line old-record-id-doxusIZHbeGTpg1S10rWQr9ixCd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" 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old-record-id-doxuschOzkhZkyWFvX1JRhQHp5d"><strong>2. Configuración de la lista blanca en Gmail</strong></h2><div class="ace-line ace-line old-record-id-doxus9tk3RdXIfs6XUI5Ipbwhoe"> <span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxuspXhD7HgSq2zqpUAmWhLfFJ"><span style="font-size: 16px;">Inicia sesión en Gmail. URL: <a data-lark-is-custom="true" href="https://accounts.google.com">https://accounts.google.com</a></span></div><div class="ace-line ace-line old-record-id-doxus2Icj0Jr0r7EsazgZTIgMZf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"ed557cee-522c-482c-88dc-33ae5127d90a","height":966,"width":2226,"currHeight":966,"currWidth":2226,"natrualHeight":966,"natrualWidth":2226,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FT8XMbRVyFoWWDaxk0E0uXemCsxd%2F%3Fpreview_type%3D16","file_token":"T8XMbRVyFoWWDaxk0E0uXemCsxd","image_type":"image/png","size":199853,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusL7Ro5GVpq9m8GlnmipLi8f"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260728163220744lCsMRi5i4eg4tL.png" data-single-block="true" 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style="font-size: 16px;">Comprueba la lista de remitentes bloqueados:</span></div><div class="ace-line ace-line old-record-id-J0WddTRC9ozQQpxHTTSuXHoPsXe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ATWcdeAaao8OJvx4juruXsxLskc"><span style="font-size: 16px;">Ve a <strong>Configuración</strong> → <strong>Ver toda la configuración</strong> → <strong>Filtros y direcciones bloqueadas</strong></span></div><div class="ace-line ace-line old-record-id-MYvPdHsl2oVX8axYJ0GurVLWsKh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KgzedOBMooiXHfxdRQzutst8sWd"><span style="font-size: 16px;">Si encuentras alguna dirección o dominio de MEXC bloqueado, elimínalo de la lista.</span></div><div class="ace-line ace-line old-record-id-PsvLd6sNloX2vnxVtdauYjXvs5e"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-YhPXdjJyVoPtQ3xcepcuWNESsDd"><span style="font-size: 16px;">Dominios que debes añadir:</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-doxusi53lNzhr200xgDBbuR45zg" data-list="bullet"><div><a data-lark-is-custom="true" href="http://mexc.com/" style="font-size: 16px;">mexc.com</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-doxusDsUfzT2zSjwkBaZ7kejbfg" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/articles/mexc.link" data-lark-is-custom="true" style="font-size: 16px;">mexc.link</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-doxusZ7XueQTK3r72VTatd4kllh" data-list="bullet"><div><a href="http://mexc.cg/" data-lark-is-custom="true" style="font-size: 16px;">mexc.cg</a></div></li><li class="ace-line ace-line old-record-id-doxusYPOz7Ktue3H3QVhLdFlHpe" data-list="bullet"><div><a href="http://mexc.sg/" data-lark-is-custom="true" style="font-size: 16px;">mexc.sg</a></div></li></ul><div class="ace-line ace-line old-record-id-doxus1LBNSbFJqqw6L274tjLVNb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusph5YTtY5eqKZxCQA0Sfwgu"><span style="font-size: 16px;">Direcciones de correo que debes añadir:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxusOWfpAlsB5LdDvnDkln1fOe" data-list="bullet"><div><a data-lark-is-custom="true" href="mailto:news@info.mexc.com" style="font-size: 16px;">news@info.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-doxus75GUehTQZAJv270gNBY3Je" data-list="bullet"><div><a href="mailto:info@mail.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@mail.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-doxusQlImSoVwcxs1ZJcJz621vf" data-list="bullet"><div><a href="mailto:info@noreply.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@noreply.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-doxuswlCmszHoiXPsFLzS9IF5vb" data-list="bullet"><div><a href="mailto:info@email.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@email.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-doxusaZllTaQov9FVUUgTuvmCZd" data-list="bullet"><div><a href="mailto:info@notify.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@notify.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-doxusgcTwBwXvMCgaN6599xaqde" data-list="bullet"><div><a href="mailto:info@newsletter.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@newsletter.mexc.com</a></div></li><li class="ace-line ace-line old-record-id-doxusB6v6OrSiY5RCSyGXcCvAzf" data-list="bullet"><div><a href="mailto:info@mkt.mexc.com" data-lark-is-custom="true" style="font-size: 16px;">info@mkt.mexc.com </a></div></li><li class="ace-line ace-line old-record-id-doxusnhXWZBOTdKygR86wTBC3bg" data-list="bullet"><div><a href="mailto:mexc@info.mexc.cg" data-lark-is-custom="true" style="font-size: 16px;">mexc@info.mexc.cg</a> </div></li><li class="ace-line ace-line old-record-id-doxusciAHNjQOAh9zieCKQAJmob" data-list="bullet"><div><a href="mailto:mexc@email.mexc.link" data-lark-is-custom="true" style="font-size: 16px;">mexc@email.mexc.link</a> </div></li><li class="ace-line ace-line old-record-id-doxus9pOeB9Vh8kUlbQaswmssXg" data-list="bullet"><div><a href="mailto:do_not_reply@mailer.mexc.sg" data-lark-is-custom="true" style="font-size: 16px;">do_not_reply@mailer.mexc.sg</a></div></li></ul><div class="ace-line ace-line old-record-id-doxusccGwEisPZRFrxy4EvBw4Yg"> <span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusr81fANpobUWOmEg2s5Z0Rb"><span style="font-size: 16px;">Nota: Una vez que hayas configurado la lista blanca, espera unos 10 minutos antes de volver a intentarlo, ya que algunos proveedores de correo electrónico pueden tardar un tiempo en aplicar los cambios.</span></div><div class="ace-line ace-line old-record-id-doxusl2cTqX2BXWbUxRjtAEbip9"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"2b3690d0-4aed-421a-9079-636b65629a7e","height":668,"width":1280,"currHeight":668,"currWidth":1280,"natrualHeight":668,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FToWSbjkWJoHHLmxUlJ4uGWT1sNt%2F%3Fpreview_type%3D16","file_token":"ToWSbjkWJoHHLmxUlJ4uGWT1sNt","image_type":"image/png","size":639278,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxus12qcVVxDQvaW9HtJ1cDYfh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260728163221088mdsDal473iFVdV.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJUb1dTYmprV0pvSEhMbXhVbEo0dUdXVDFzTnQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXMxMnFjVlZ4RFF2YVc5SHRKMWNEWWZoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Ub1dTYmprV0pvSEhMbXhVbEo0dUdXVDFzTnQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/ToWSbjkWJoHHLmxUlJ4uGWT1sNt/?mount_node_token=doxus12qcVVxDQvaW9HtJ1cDYfh&mount_point=docx_image" data-width="1280" data-height="668" data-lark-image-uri="drivetoken://ToWSbjkWJoHHLmxUlJ4uGWT1sNt" data-lark-image-width="1280" data-lark-image-height="668" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-doxusUqehLbVP7yp2Dnzfsem73c"> <span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusPh8GudQPGsIvdK4qSgT4ih"><span style="font-size: 16px;">Ve a <strong>Filtros y direcciones bloqueadas</strong> y haz clic en <strong>Crear un filtro</strong>.</span></div><div class="ace-line ace-line old-record-id-doxusdJ2qufQ3pgqPjHCrSLhPod"> <span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"6cf95987-1f4b-4fd1-a4e5-85dbb3d1587d","height":835,"width":1280,"currHeight":835,"currWidth":1280,"natrualHeight":835,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FLVq6bkSfNo4JaOxBGEDuKTUesJf%2F%3Fpreview_type%3D16","file_token":"LVq6bkSfNo4JaOxBGEDuKTUesJf","image_type":"image/png","size":186903,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusiGr7xDjrsyaAfd0VWWvcQf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260728163220723l7egedeEDAmLcx.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJYY1d4ZDdnTFlvMm1pY3htcDA4dVg0cXVzU2IiLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6IjczODUwOTE5MDMzMTE1NzcwOTQiLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiTFZxNmJrU2ZObzRKYU94QkdFRHVLVFVlc0pmIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjoxODY5MDMsInNjYWxlIjoxLCJ3aWR0aCI6MTI4MCwiaGVpZ2h0Ijo4MzUsIm5hbWUiOiI4NWJjNTI4YS1jNjEwLTQ1YWUtOWExNy0wZjMyOTVhY2VjZTcucG5nIiwiY3JvcCI6WzAsMCwwLDBdLCJyb3RhdGlvbiI6MCwiY2FwdGlvbiI6eyJ0ZXh0Ijp7ImFwb29sIjp7Im5leHROdW0iOjAsIm51bVRvQXR0cmliIjpudWxsfSwiaW5pdGlhbEF0dHJpYnV0ZWRUZXh0cyI6eyJhdHRyaWJzIjpudWxsLCJ0ZXh0IjpudWxsfX19fSwiYXJlYV9jb21tZW50cyI6e319" data-suite="eyJmaWxlVG9rZW4iOiJMVnE2YmtTZk5vNEphT3hCR0VEdUtUVWVzSmYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNpR3I3eERqcnN5YUFmZDBWV1d2Y1FmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9MVnE2YmtTZk5vNEphT3hCR0VEdUtUVWVzSmYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/LVq6bkSfNo4JaOxBGEDuKTUesJf/?mount_node_token=doxusiGr7xDjrsyaAfd0VWWvcQf&mount_point=docx_image" data-width="1280" data-height="835" data-lark-image-uri="drivetoken://LVq6bkSfNo4JaOxBGEDuKTUesJf" data-lark-image-width="1280" data-lark-image-height="835" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-doxusEaJ91ahpKefWbxAw9TqJ4d"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusbySjwJbjgDYSRohE3yLLQb"><span style="font-size: 16px;">Lecturas recomendadas:</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxusdeUnBwDXBiuwLdBjokhWpZ" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/es/support/article/what-to-do-if-you-are-not-receiving-the-email-360029388132" style="font-size: 16px;">¿Qué hacer si no recibes los correos electrónicos?</a></div></li><li class="ace-line ace-line old-record-id-doxusWNq229TiFfx94tPMhMd1ge" data-list="bullet"><div><a href="https://www.mexc.com/es/support/article/how-to-manage-and-disable-notifications-358762354857495552" data-lark-is-custom="true" style="font-size: 16px;">Cómo administrar y desactivar las notificaciones</a></div></li><li class="ace-line ace-line old-record-id-doxusNnRomjTVCe47ooSCJnjrch" data-list="bullet"><div><a href="https://www.mexc.com/es/support/article/how-to-enable-desktop-notifications-17827791519333" data-lark-is-custom="true" style="font-size: 16px;">Cómo habilitar las notificaciones de escritorio</a></div></li><li class="ace-line ace-line old-record-id-doxushkTh4X28lugZjZiKPBV3kf" data-list="bullet"><div><a href="https://www.mexc.com/es/support/article/common-reasons-for-not-receiving-sms-verification-codes-17827791524435" data-lark-is-custom="true" style="font-size: 16px;">Motivos comunes por los que no se reciben los códigos de verificación por SMS</a></div></li></ul><div class="ace-line ace-line old-record-id-doxusM8U29cseLAaZTIb19HhrAd"><span style="font-size: 16px;"><br></span></div></div>
Solución de problemas: Inconvenientes con la entrega de correos electrónicos
<div data-page-id="UFJbdCtTxoC5Zzx72EJuDQj4skh" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-doxusbB7jXmYwuDv502ixbCfttg"><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;">Si has vinculado correctamente tu dirección de correo electrónico pero no recibes notificaciones de MEXC, prueba los siguientes pasos:</span></div><div class="ace-line ace-line old-record-id-doxusiIAfsI5X51D1YmzNYoQOLe"><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusDHYBXyiftmiaDt04blDaBf"><strong>1. Confirma que la dirección de correo electrónico vinculada sea correcta</strong></h2><div class="ace-line ace-line old-record-id-doxus8uPKZS08hnXKKFyPRub9vh"><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;"><br></span></div><div class="ace-line ace-line old-record-id-TYIxd1e6SoheNCx0iituRJo3suJ"><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;">Ve al sitio web oficial de MEXC e inicia sesión. En la barra de navegación superior, haz clic en tu ícono de perfil y luego ve a <strong><a data-lark-is-custom="true" href="https://www.mexc.com/es/user/security">Seguridad</a></strong>. En la página de Seguridad, podrás ver la dirección de correo electrónico que ha sido vinculada y verificada con éxito. Verifica si la dirección de correo vinculada es la que estás usando para recibir los códigos de verificación. Si no es correcta, haz clic en <strong>Cambiar</strong> a la derecha para vincular otra dirección de correo electrónico.</span></div><div class="ace-line ace-line old-record-id-doxusjd7qBFZXRs5RFU4LMuoNBc"><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-doxusBeEtAMUu51HUmW5JU06yPg"><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;">*BTN-Ve a Seguridad&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/security">https://www.mexc.com/es/user/security</a>*</span></div><div class="ace-line ace-line old-record-id-doxuslWHrfXQY1WA8kfhrIX5lTP"><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"5d5c09fc-edb9-47d7-89a8-01d3435f9e18","height":1334,"width":2938,"currHeight":1334,"currWidth":2938,"natrualHeight":1334,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FX7b7bncjRovR79xJKljum1fBslb%2F%3Fpreview_type%3D16","file_token":"X7b7bncjRovR79xJKljum1fBslb","image_type":"image/png","size":446881,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxuslFBFYCutSZTGYCVmVPtMwh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260128164137601zgxPYZhUweG9pG.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJVRkpiZEN0VHhvQzVaeng3MkVKdURRajRza2giLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6IjczODUwOTE5MDMzMTE1NzcwOTQiLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiWDdiN2JuY2pSb3ZSNzl4SktsanVtMWZCc2xiIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjo0NDY4ODEsInNjYWxlIjoxLCJ3aWR0aCI6MjkzOCwiaGVpZ2h0IjoxMzM0LCJuYW1lIjoiaW1hZ2UucG5nIiwiY3JvcCI6WzAsMCwwLDBdLCJyb3RhdGlvbiI6MCwiY2FwdGlvbiI6eyJ0ZXh0Ijp7ImFwb29sIjp7Im5leHROdW0iOjAsIm51bVRvQXR0cmliIjpudWxsfSwiaW5pdGlhbEF0dHJpYnV0ZWRUZXh0cyI6eyJhdHRyaWJzIjpudWxsLCJ0ZXh0IjpudWxsfX19fSwiYXJlYV9jb21tZW50cyI6e319" data-suite="eyJmaWxlVG9rZW4iOiJYN2I3Ym5jalJvdlI3OXhKS2xqdW0xZkJzbGIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNsRkJGWUN1dFNaVEdZQ1ZtVlB0TXdoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9YN2I3Ym5jalJvdlI3OXhKS2xqdW0xZkJzbGIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/X7b7bncjRovR79xJKljum1fBslb/?mount_node_token=doxuslFBFYCutSZTGYCVmVPtMwh&mount_point=docx_image" data-width="2938" data-height="1334" data-lark-image-uri="drivetoken://X7b7bncjRovR79xJKljum1fBslb" data-lark-image-width="2938" data-lark-image-height="1334" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; font-family: arial, helvetica, sans-serif; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxusVyUMbdJuNK2Il2oeClAWnf"><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxuszt7hlL1ewPGKHDi5OaNmEd"><strong>2. Revisa la carpeta de spam u otras carpetas de correo</strong></h2><div class="ace-line ace-line old-record-id-doxuspt6gptNexJCHDojRQ0NHYf"><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;"><br></span></div><div class="ace-line ace-line old-record-id-EABKdQIIHoHrLQx4bL0uZy68sTh"><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;">Verifica las carpetas de spam, papelera u otras carpetas de tu bandeja de correo vinculada para confirmar si tu proveedor de correo ha colocado los emails de MEXC fuera de la bandeja de entrada principal. Si encuentras correos de MEXC en spam u otras carpetas, puedes agregar MEXC a tu lista blanca para que los futuros correos se entreguen directamente en tu bandeja de entrada.</span></div><div class="ace-line ace-line old-record-id-doxusJ5LOjyVEPi3hebTZBH6ocl"><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusE9YhyjWn9qSroyJiDSXnPh"><strong>3. Verifica que tu cliente de correo funcione correctamente</strong></h2><div class="ace-line ace-line old-record-id-doxusxAaoncBY8vwSf1yu2fAYId"><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;"><br></span></div><div class="ace-line ace-line old-record-id-doxusUsHCGErm7NngQikMRcyqeb"><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;">Si estás usando un cliente de correo o una aplicación, comprueba si está funcionando correctamente. Por ejemplo:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-GFIJdX4Eeop0O4xlBBRulGNEsTc" data-list="bullet"><div><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;">Si la conexión a la red es estable</span></div></li><li class="ace-line ace-line old-record-id-Xt8Cd53fto8pDOxlGGNut2Zjsye" data-list="bullet"><div><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;">Si la versión del cliente de correo está actualizada</span></div></li><li class="ace-line ace-line old-record-id-ZdFRd5lfiois1fxk5QzuGulys3f" data-list="bullet"><div><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;">Si se está usando un cliente de correo de terceros</span></div></li><li class="ace-line ace-line old-record-id-GhvHdUMaPopUAHx3zD4uKP14sCb" data-list="bullet"><div><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;">Si existen conflictos con antivirus o software de seguridad</span></div></li></ul><div class="ace-line ace-line old-record-id-IGsjdM0ZFobhpyxW3DzuuhEisxf"><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;">Si no puedes descartar estos problemas o no estás seguro, prueba acceder a tu correo a través de la versión web oficial de tu proveedor de correo. Asegúrate de usar el sitio web oficial.</span></div><div class="ace-line ace-line old-record-id-doxusuBvew9HtmNEzPgh53lQZWg"><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusZoyPjvK9fl3UfRs9iP9FKg"><strong>4. Verifica si tu bandeja de entrada está llena</strong></h2><div class="ace-line ace-line old-record-id-doxus8WDv0pbytcwR7aJQvN0Rsd"><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;"><br></span></div><div class="ace-line ace-line old-record-id-Pha7djt81o9ALnxoLfIuv0F4sRc"><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;">Si el almacenamiento de tu bandeja de entrada ha alcanzado su límite, es posible que no puedas enviar ni recibir correos electrónicos. Elimina correos antiguos para liberar espacio y así poder recibir correos de MEXC.</span></div><div class="ace-line ace-line old-record-id-doxusqZ9gFtAD8lqjTWiD4cJIte"><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusKyBP3PHQqK84lkIeSv7Kjf"><strong>5. Usa un proveedor de correo principal cuando sea posible</strong></h2><div class="ace-line ace-line old-record-id-doxussX6bHJ3I08tsrhtEHlVSG6"><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;"><br></span></div><div class="ace-line ace-line old-record-id-doxusihxGoC8jjXiZbq0qcNdwsd"><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;">Recomendamos usar servicios de correo populares como <a data-lark-is-custom="true" href="https://mail.google.com/">Gmail</a>, <a data-lark-is-custom="true" href="https://login.microsoftonline.com/">Outlook</a>, <a data-lark-is-custom="true" href="https://login.microsoftonline.com/">Hotmail</a>, <a data-lark-is-custom="true" href="https://login.yahoo.com/">Yahoo</a>, o <a data-lark-is-custom="true" href="https://www.icloud.com/">iCloud</a> para vincular tu cuenta y recibir notificaciones por correo. Algunos sistemas de correo corporativos bloquean automáticamente correos externos, por lo que no se recomienda usar correo del trabajo.</span></div><div class="ace-line ace-line old-record-id-doxusMMghurMWGLEc7hMMjMSmXb"><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusXaaXDkpZ4NhflDOBWIjb8c"><strong>6. Posible retraso de red</strong></h2><div class="ace-line ace-line old-record-id-doxusTNjEce4XReKsTZBllI6a4B"><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;"><br></span></div><div class="ace-line ace-line old-record-id-doxusYBiFSd9inOOLxOqPl5FaVh"><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;">Los códigos de verificación son válidos por 15 minutos. Debido a retrasos de red, retrasos en el procesamiento del servidor del remitente o destinatario, o la configuración del cliente de correo, la entrega de correos puede retrasarse. Por favor, espera un momento y revisa tu bandeja de entrada nuevamente.</span></div><div class="ace-line ace-line old-record-id-doxus3AAbgFvimIPLFbGYU1t1ff"><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxus3mNj3Dp8j6He2WSuQH4jYb"><strong>7. Aún no recibes correos</strong></h2><div class="ace-line ace-line old-record-id-doxusyTYaSZU6ieA6RtPclqBHPc"><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;"><br></span></div><div class="ace-line ace-line old-record-id-JTXHdUtBto6doXx9seAu3j0Ds5b"><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;">Si todavía no recibes correos, es posible que estén bloqueados. Agrega manualmente el dominio de correo de MEXC a tu lista blanca y luego vuelve a solicitar el correo. Puedes consultar la <a data-lark-is-custom="true" href="https://www.mexc.com/es/support/article/how-to-add-mexc-emails-to-outlook-and-gmail-whitelist-12974367898521">Guía de configuración de lista blanca de correo</a> y seguir las instrucciones para agregar el dominio de MEXC a tu lista blanca antes de intentar nuevamente.</span></div><div class="ace-line ace-line old-record-id-doxus7T4grxL8WXIVzlyTp7hbTg"><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusJODYOWuWKAooe6uo1rKYQd"><span style="font-size: 16px; font-family: arial, helvetica, sans-serif;">Lecturas recomendadas:</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxus814UHsVa5QvD5zV5CqCiCn" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/es/support/article/how-to-change-the-email-address-linked-to-your-mexc-account-269841568163738624" style="font-size: 16px; font-family: arial, helvetica, sans-serif;">Cómo cambiar la dirección de correo vinculada a tu cuenta MEXC</a></div></li><li class="ace-line ace-line old-record-id-doxusghXtNAtyNjt0TCRuvSB0kZ" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-add-mexc-emails-to-outlook-and-gmail-whitelist-12974367898521" data-lark-is-custom="true" style="font-size: 16px; font-family: arial, helvetica, sans-serif;">Cómo agregar correos de MEXC a la lista blanca en Outlook y Gmail</a></div></li><li class="ace-line ace-line old-record-id-doxusQqMRT3b4Nc6lAh52BfWz3b" data-list="bullet"><div><a href="https://www.mexc.com/es/support/article/common-reasons-for-not-receiving-sms-verification-codes-17827791524435" data-lark-is-custom="true" style="font-size: 16px; font-family: arial, helvetica, sans-serif;">Razones comunes por las que no se reciben códigos de verificación SMS</a></div></li></ul><div class="ace-line ace-line old-record-id-doxusMT49pUUDmpOLyqOdbJvu2b"><br></div></div>