Comment gérer et désactiver les notifications
<div data-page-id="C3wrd6hUzoJ1AFxxuEguEwGvsPb" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-WKNFdVtflodeJtxYcfSuPWhNsXg"><span style="font-size: 16px;">Sur MEXC, vous pouvez gérer de manière flexible différents types de paramètres de notification selon vos besoins. Cet article explique comment activer ou désactiver les notifications App/Web, vous désabonner des mises à jour AI News Radar, masquer le bouton flottant et gérer les notifications marketing.</span></div><div class="ace-line ace-line old-record-id-Ub3XdcVlMoybJqxh7woutcJ2sNf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-MTHzd4FuGoxSK7xaeSluhp97sMh"><strong>1. Comment activer ou désactiver toutes les notifications App</strong></h2><div class="ace-line ace-line old-record-id-BOnad6lH0oEoBcxUHTguqVsPsDG"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZhcJdr6KzobQ2ixRUX9uE47Dsee"><span style="font-size: 16px;">Page d'accueil de l'Application MEXC → <strong>Icône de profil → Paramètres de notification → Paramètres de notification → Autorisations → </strong>Activer ou désactiver toutes les notifications.</span></div><div class="ace-line ace-line old-record-id-SgXtduTsyoh6XOxJJR3uVrlJsWD"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IIjGdbihUoUIMmxInuhuTBmasbe"><span style="font-size: 16px;"><strong>Veuillez noter :</strong> après avoir désactivé cette fonctionnalité, vous ne recevrez plus de notifications importantes de l'App, telles que les alertes d'exécution d'ordres et les alertes de mouvements du marché.</span></div><div class="ace-line ace-line old-record-id-AvNedtQ3wob7Phxcyx7uipuZsjc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"929219b7-288e-49f1-9692-1572f6e81526","height":2475,"width":4667,"currHeight":2475,"currWidth":4667,"natrualHeight":2475,"natrualWidth":4667,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FS9v3b6rtcoEodPxhylzuAyEesUh%2F%3Fpreview_type%3D16","file_token":"S9v3b6rtcoEodPxhylzuAyEesUh","image_type":"image/png","size":2166197,"comments":[]}]}" class="image-uploaded gallery old-record-id-Fb9Xd9HEAosIUcx7Dc8uMrwDslB"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260429104834312hkBxcXJoYlHd3o.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJTOXYzYjZydGNvRW9kUHhoeWx6dUF5RWVzVWgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRmI5WGQ5SEVBb3NJVWN4N0RjOHVNcndEc2xCIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9TOXYzYjZydGNvRW9kUHhoeWx6dUF5RWVzVWgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/S9v3b6rtcoEodPxhylzuAyEesUh/?mount_node_token=Fb9Xd9HEAosIUcx7Dc8uMrwDslB&mount_point=docx_image" data-width="4667" data-height="2475" data-lark-image-uri="drivetoken://S9v3b6rtcoEodPxhylzuAyEesUh" data-lark-image-width="4667" data-lark-image-height="2475" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-F1GjdyoTYocXByxvNtRuWivpseb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-BIsndkYxCoBhGix9tU1uJg6usBf"><strong>2. Comment se désabonner des mises à jour des flux d'IA en temps réel</strong></h2><div class="ace-line ace-line old-record-id-WGLcd46Rwo6jfoxfE5ruC8w1sBb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-X4lddD8DpoEYe1xyVfcueuoKsQc"><span style="font-size: 16px;">Les souscriptions aux flux d'IA en temps réel incluent des notifications push et des messages de notification dans l'application. Vous pouvez vous désabonner de l'une des manières suivantes :</span></div><div class="ace-line ace-line old-record-id-NWN4duEsKoW5qMxdi99uoYOQsnb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EVF3dm8E6oCiiWxt2fDuBn0gszS"><strong style="font-size: 16px;">Méthode 1 : se désabonner depuis la page Flux</strong></div><div class="ace-line ace-line old-record-id-T3vQdmikPoV2ZQxLo7ZuD6AosVf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GUA4dJaPPoQSERxH697uTFVcsRT"><span style="font-size: 16px;">Page d'accueil de l'application MEXC →<strong> Découvrir l'IA </strong>→ <strong>Actualités</strong> → Appuyez sur « <strong>Souscrit</strong> » pour vous désabonner.</span></div><div class="ace-line ace-line old-record-id-N5kddBNw0ocjB1xyBeHuYmAMsqT"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"d0b347f4-d6d0-4e28-88ab-a0f61530c8ee","height":2475,"width":3493,"currHeight":2475,"currWidth":3493,"natrualHeight":2475,"natrualWidth":3493,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FT0F8bM7aHoR8rwxlshruRRo9sPc%2F%3Fpreview_type%3D16","file_token":"T0F8bM7aHoR8rwxlshruRRo9sPc","image_type":"image/png","size":2661962,"comments":[]}]}" class="image-uploaded gallery old-record-id-ArLodK0IbozIwzxWOM5uNQxEstf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260429104834373D7vwwhjtvp7298.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJUMEY4Yk03YUhvUjhyd3hsc2hydVJSbzlzUGMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQXJMb2RLMElib3pJd3p4V09NNXVOUXhFc3RmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9UMEY4Yk03YUhvUjhyd3hsc2hydVJSbzlzUGMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/T0F8bM7aHoR8rwxlshruRRo9sPc/?mount_node_token=ArLodK0IbozIwzxWOM5uNQxEstf&mount_point=docx_image" data-width="3493" data-height="2475" data-lark-image-uri="drivetoken://T0F8bM7aHoR8rwxlshruRRo9sPc" data-lark-image-width="3493" data-lark-image-height="2475" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-B8gCdgN1poZjBAxoWYtuFRHxsdf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KuYFd7usEoFLAoxwHkruxcBbsFf"><strong style="font-size: 16px;">Méthode 2 : se désabonner via les paramètres de notification</strong></div><div class="ace-line ace-line old-record-id-PWj6dck9GoBrnfxAVKMugbmls4f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XTj8dqNP9ob8ZDxikQMu6L0PsMc"><span style="font-size: 16px;">Page d'accueil de l'application MEXC →<strong> Icône de profil → Paramètres de notification → IA de MEXC → </strong>Désactiver<strong> les souscriptions aux flux en temps réel.</strong></span></div><div class="ace-line ace-line old-record-id-I8cNdGW2hoHOx0xbQduuO8oSsgc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"0e0ccc7e-ff12-44b5-a401-7c988eb33740","height":2475,"width":4655,"currHeight":2475,"currWidth":4655,"natrualHeight":2475,"natrualWidth":4655,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FKn50bTe2yofA8fxQaRfu5lX0sCg%2F%3Fpreview_type%3D16","file_token":"Kn50bTe2yofA8fxQaRfu5lX0sCg","image_type":"image/png","size":2100672,"comments":[]}]}" class="image-uploaded gallery old-record-id-Kdy4dDWMxoV0wJxNmCxuCYuPsZb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260429104834438TdLW912VsK6Hun.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJDM3dyZDZoVXpvSjFBRnh4dUVndUV3R3ZzUGIiLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6IjcyMTA2MTM3NTk3MjE2MTk0NjIiLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiS241MGJUZTJ5b2ZBOGZ4UWFSZnU1bFgwc0NnIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjoyMTAwNjcyLCJzY2FsZSI6MSwid2lkdGgiOjQ2NTUsImhlaWdodCI6MjQ3NSwibmFtZSI6IuWbvueJhzIucG5nIiwiY3JvcCI6WzAsMCwwLDBdLCJyb3RhdGlvbiI6MCwiY2FwdGlvbiI6eyJ0ZXh0Ijp7ImFwb29sIjp7Im5leHROdW0iOjAsIm51bVRvQXR0cmliIjpudWxsfSwiaW5pdGlhbEF0dHJpYnV0ZWRUZXh0cyI6eyJhdHRyaWJzIjpudWxsLCJ0ZXh0IjpudWxsfX19fSwiYXJlYV9jb21tZW50cyI6e319" data-suite="eyJmaWxlVG9rZW4iOiJLbjUwYlRlMnlvZkE4ZnhRYVJmdTVsWDBzQ2ciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiS2R5NGREV014b1Ywd0p4Tm1DeHVDWXVQc1piIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9LbjUwYlRlMnlvZkE4ZnhRYVJmdTVsWDBzQ2cvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Kn50bTe2yofA8fxQaRfu5lX0sCg/?mount_node_token=Kdy4dDWMxoV0wJxNmCxuCYuPsZb&mount_point=docx_image" data-width="4655" data-height="2475" data-lark-image-uri="drivetoken://Kn50bTe2yofA8fxQaRfu5lX0sCg" data-lark-image-width="4655" data-lark-image-height="2475" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-T13KdB1Iho5mCjxxelTuJkR7sQh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-X29rdm9rPonxXxxIrVhuq6MXsIc"><strong>3. Comment masquer le bouton flottant IA</strong></h2><div class="ace-line ace-line old-record-id-PioKdB69KojB8OxVF06ueuips3d"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Nja1dclAPog9iPxNof4ulKzksnh"><span style="font-size: 16px;">Page d'accueil de l'application MEXC →<strong> Icône de profil → Paramètres de notification → IA de MEXC → </strong>Désactiver<strong> Page d'accueil </strong>et<strong> Page Marchés</strong> dans Affichage du bouton flottant.</span></div><div class="ace-line ace-line old-record-id-ATrrdgbxKovESAxXVfTuS89tsEi"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Vysnd8XQ1oSAjsxVxhfuiu20sib"><span style="font-size: 16px;"><strong>Veuillez noter :</strong> si vous appuyez sur le bouton flottant et le fermez directement via l'icône de fermeture, il sera uniquement masqué temporairement et pourra réapparaître après une nouvelle connexion ou après environ 24 heures. Pour le masquer définitivement, veuillez le désactiver via le chemin des paramètres ci-dessus.</span></div><div class="ace-line ace-line old-record-id-DxBvdEHF4oQTDnxVzGbubSD3src"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"d1db4fb4-cd77-4c19-88c6-e15bf76c70c5","height":683,"width":1280,"currHeight":683,"currWidth":1280,"natrualHeight":683,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FMy36beiCSoFYuRxy5XmuRgC0s2f%2F%3Fpreview_type%3D16","file_token":"My36beiCSoFYuRxy5XmuRgC0s2f","image_type":"image/png","size":224338,"comments":[]}]}" class="image-uploaded gallery old-record-id-CKqidbAAqoWWrVxFYdWudQvHsSg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260429104833263OjEi9KIkSEQyZp.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJNeTM2YmVpQ1NvRll1Unh5NVhtdVJnQzBzMmYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQ0txaWRiQUFxb1dXclZ4RllkV3VkUXZIc1NnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9NeTM2YmVpQ1NvRll1Unh5NVhtdVJnQzBzMmYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/My36beiCSoFYuRxy5XmuRgC0s2f/?mount_node_token=CKqidbAAqoWWrVxFYdWudQvHsSg&mount_point=docx_image" data-width="1280" data-height="683" data-lark-image-uri="drivetoken://My36beiCSoFYuRxy5XmuRgC0s2f" data-lark-image-width="1280" data-lark-image-height="683" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-NIxrdF6KBopC6kxnAbpuGrr9spg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-NQp5d4jpDo1Qtzxj79zuLlIMscg"><strong>4. Comment désactiver les notifications de variation des prix et de nouveaux tokens</strong></h2><div class="ace-line ace-line old-record-id-OocTdlD2ZoBrlux9PWquiwUIsIh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TEWfdUhDxoOsZCxlzCQuAsE7sNh"><span style="font-size: 16px;">Page d'accueil de l'application MEXC → <strong>Icône de profil → Paramètres de notification → Mises à jour du marché </strong>→ Désactivez les options correspondantes pour ne plus recevoir de notifications push concernant les variations de prix et les nouveaux tokens.</span></div><div class="ace-line ace-line old-record-id-YKhvdAPUBoatvOxNPGBuLkHdsnF"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"b6e4d691-563f-4bf8-b3f5-e5b2de6fd03a","height":680,"width":1280,"currHeight":680,"currWidth":1280,"natrualHeight":680,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FDKyeb3R7coKndhxbBXguFGFXsAd%2F%3Fpreview_type%3D16","file_token":"DKyeb3R7coKndhxbBXguFGFXsAd","image_type":"image/png","size":261807,"comments":[]}]}" class="image-uploaded gallery old-record-id-AV7udcZKLobsFkxYdygu9Tgws7b"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260429104833336poGbUQOsmfzPoT.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJES3llYjNSN2NvS25kaHhiQlhndUZHRlhzQWQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQVY3dWRjWktMb2JzRmt4WWR5Z3U5VGd3czdiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ES3llYjNSN2NvS25kaHhiQlhndUZHRlhzQWQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/DKyeb3R7coKndhxbBXguFGFXsAd/?mount_node_token=AV7udcZKLobsFkxYdygu9Tgws7b&mount_point=docx_image" data-width="1280" data-height="680" data-lark-image-uri="drivetoken://DKyeb3R7coKndhxbBXguFGFXsAd" data-lark-image-width="1280" data-lark-image-height="680" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-VBwndfjvcovH3mx4GgUua1jSsye"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-GTtDd1z4aozTQ5xqJxKuGDcKsjb"><strong>5. Comment désactiver les notifications de trading</strong></h2><div class="ace-line ace-line old-record-id-ClytdVeKZoI4DuxLLyWu6BoDsre"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ADRBdlUeAoHSyIxX4mbuXGrDsWb"><span style="font-size: 16px;">Page d'accueil de l'application MEXC → <strong>Icône de profil → Paramètres de notification → Notifications de trading.</strong></span></div><div class="ace-line ace-line old-record-id-K9sBdUtnVofDBAxWcJDufnT1scO"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WYvRdi0jHosqDlx6z8auRzBpsVd"><span style="font-size: 16px;">Vous pouvez activer ou désactiver les notifications liées à Spot, Futures et P2P selon vos besoins de trading. Pour désactiver une fonctionnalité spécifique, veuillez accéder à la page de paramètres correspondante.</span></div><div class="ace-line ace-line old-record-id-RhPPdJwffox2twxSIzluQksTs5f"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"76bb8427-3457-4d44-bfdc-43868ab64d9b","height":679,"width":1280,"currHeight":679,"currWidth":1280,"natrualHeight":679,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FU4yMbV3cjomHAdx7IQDukxJKsIg%2F%3Fpreview_type%3D16","file_token":"U4yMbV3cjomHAdx7IQDukxJKsIg","image_type":"image/png","size":205525,"comments":[]}]}" class="image-uploaded gallery old-record-id-ChlUdWAkmoAATdxGvGhu79Gks6d"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260429104833317QInNAIkcxDi4XN.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJVNHlNYlYzY2pvbUhBZHg3SVFEdWt4SktzSWciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQ2hsVWRXQWttb0FBVGR4R3ZHaHU3OUdrczZkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9VNHlNYlYzY2pvbUhBZHg3SVFEdWt4SktzSWcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/U4yMbV3cjomHAdx7IQDukxJKsIg/?mount_node_token=ChlUdWAkmoAATdxGvGhu79Gks6d&mount_point=docx_image" data-width="1280" data-height="679" data-lark-image-uri="drivetoken://U4yMbV3cjomHAdx7IQDukxJKsIg" data-lark-image-width="1280" data-lark-image-height="679" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-DEuMdpf9EoCgKvxi19xuDZ6Mslh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-TDrwdxiA5orDo8xOqlDuoZzLsld"><strong>6. Comment désactiver les notifications marketing</strong></h2><div class="ace-line ace-line old-record-id-TBZ8dqcMto5UAKx7ge4umt0Hsje"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-RqlQdm1SDogYkzxBrcZuGwHOsIu"><span style="font-size: 16px;">6.1 Désactiver les notifications marketing par e-mail</span></h3><div class="ace-line ace-line old-record-id-B93cdZ4veouxMAxXaL8uXH9nsMh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MAFDdVuaBomN5yx8QiAuTc8Zspg"><span style="font-size: 16px;"><strong>Web</strong> : <a data-lark-is-custom="true" href="https://www.mexc.com/fr">site officiel</a> MEXC → <strong>Icône de profil → Paramètres</strong> → <strong><a data-lark-is-custom="true" href="https://www.mexc.com/fr-FR/user/preference">Souscriptions par e-mail</a></strong> pour vous désabonner des e-mails marketing.</span></div><div class="ace-line ace-line old-record-id-RMcKdiLSCoMNVhxeoxVu2lADsyg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-DUczdTP5DoM4ikxwztauj5PlsCd"><span style="font-size: 16px;">*BTN-<strong>Accéder aux paramètres</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/fr-FR/user/preference">https://www.mexc.com/fr-FR/user/preference</a>*</span></div><div class="ace-line ace-line old-record-id-OuNFdL2JfoOzDIx0cPWu8TwMsAc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"4bee2747-0faf-42ca-9640-d0c7a6d73eac","height":608,"width":1280,"currHeight":608,"currWidth":1280,"natrualHeight":608,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FUHAObVtVnoWWfnxgQIbuNH71sFh%2F%3Fpreview_type%3D16","file_token":"UHAObVtVnoWWfnxgQIbuNH71sFh","image_type":"image/png","size":174981,"comments":[]}]}" class="image-uploaded gallery old-record-id-I5hjdERPtoC63FxLOeguvp8esqf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202604291048333114g7wjPP9uvLRhO.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJVSEFPYlZ0Vm5vV1dmbnhnUUlidU5INzFzRmgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSTVoamRFUlB0b0M2M0Z4TE9lZ3V2cDhlc3FmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9VSEFPYlZ0Vm5vV1dmbnhnUUlidU5INzFzRmgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/UHAObVtVnoWWfnxgQIbuNH71sFh/?mount_node_token=I5hjdERPtoC63FxLOeguvp8esqf&mount_point=docx_image" data-width="1280" data-height="608" data-lark-image-uri="drivetoken://UHAObVtVnoWWfnxgQIbuNH71sFh" data-lark-image-width="1280" data-lark-image-height="608" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-JMNlduZBYoKlxhxiiCOu1Lc2sAE"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HLdRdEzYEolh2RxaDbSurdahsNX"><span style="font-size: 16px;">Application : page d'accueil de l'application MEXC →<strong> Icône de profil → Paramètres de notification → Événements → E-mail </strong>pour vous désabonner des e-mails de marketing.</span></div><div class="ace-line ace-line old-record-id-WYFwdpVkKoHtstxrU8sup1bWsJd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"0d10bb8e-95dc-4602-90c5-d19291c1dbb7","height":679,"width":1280,"currHeight":679,"currWidth":1280,"natrualHeight":679,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FThU5bUOOyoKcjcx0ZtruE8zzsGg%2F%3Fpreview_type%3D16","file_token":"ThU5bUOOyoKcjcx0ZtruE8zzsGg","image_type":"image/png","size":208762,"comments":[]}]}" class="image-uploaded gallery old-record-id-N3B9dkdaXorJmixJTrzud553sId"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260429104833582u8Zba2B1LQBXWB.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJUaFU1YlVPT3lvS2NqY3gwWnRydUU4enpzR2ciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTjNCOWRrZGFYb3JKbWl4SlRyenVkNTUzc0lkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9UaFU1YlVPT3lvS2NqY3gwWnRydUU4enpzR2cvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/ThU5bUOOyoKcjcx0ZtruE8zzsGg/?mount_node_token=N3B9dkdaXorJmixJTrzud553sId&mount_point=docx_image" data-width="1280" data-height="679" data-lark-image-uri="drivetoken://ThU5bUOOyoKcjcx0ZtruE8zzsGg" data-lark-image-width="1280" data-lark-image-height="679" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-LhbYdgXWYoNJcqxOxcOuSbM6sAb"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Adm2dSAfaooI1BxsKJcuUznqsIf"><span style="font-size: 16px;">6.2 Désactiver les notifications push de l'application et les bannières supérieures</span></h3><div class="ace-line ace-line old-record-id-XJclduMp7oTwZxxmfrTudHeOs1e"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TddJdyDyjoy4eKxZR9yuEMkbs9c"><span style="font-size: 16px;">Page d'accueil de l'application MEXC → <strong>Icône de profil → Paramètres de notification → Événements </strong>→ <strong>Push </strong>ou<strong> bannière supérieure</strong> dans l'application pour vous désabonner.</span></div><div class="ace-line ace-line old-record-id-ZeiMd1YykokqZsxhPapuIDGbsUd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"766785ee-baf5-41c6-8937-98411e684431","height":676,"width":1280,"currHeight":676,"currWidth":1280,"natrualHeight":676,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FGURYb1rzroSmhdxR6kcuVtQCsNf%2F%3Fpreview_type%3D16","file_token":"GURYb1rzroSmhdxR6kcuVtQCsNf","image_type":"image/png","size":209004,"comments":[]}]}" class="image-uploaded gallery old-record-id-HLV7dWXbboOqDIxDIxVuvB1dsFg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260429104833279SZUiOzxjVQHhf1.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJHVVJZYjFyenJvU21oZHhSNmtjdVZ0UUNzTmYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSExWN2RXWGJib09xREl4REl4VnV2QjFkc0ZnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9HVVJZYjFyenJvU21oZHhSNmtjdVZ0UUNzTmYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/GURYb1rzroSmhdxR6kcuVtQCsNf/?mount_node_token=HLV7dWXbboOqDIxDIxVuvB1dsFg&mount_point=docx_image" data-width="1280" data-height="676" data-lark-image-uri="drivetoken://GURYb1rzroSmhdxR6kcuVtQCsNf" data-lark-image-width="1280" data-lark-image-height="676" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-M8uxdt30eoDpykxv0Avu3XBashe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-C7TadHws4ojlTRxUzLMu0QYKsac"><span style="font-size: 16px;">Lectures recommandées</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-Xwjod3eVxoLT5TxBwGCuKb9Fsxf" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/fr-FR/support/article/how-to-enable-desktop-notifications-17827791519333" style="font-size: 16px;">Comment activer les notifications sur ordinateur</a></div></li><li class="ace-line ace-line old-record-id-UCe8dmX9DoD9yjxELYQuMssGslb" data-list="bullet"><div><a href="https://www.mexc.com/fr-FR/support/article/unable-to-receive-sms-verification-code-360032462892" data-lark-is-custom="true" style="font-size: 16px;">Impossible de recevoir le code de vérification par SMS</a></div></li><li class="ace-line ace-line old-record-id-O7AddsIHgo37cFxLJd2uqSWNssc" data-list="bullet"><div><a href="https://www.mexc.com/fr-FR/support/article/common-reasons-for-not-receiving-sms-verification-codes-17827791524435" data-lark-is-custom="true" style="font-size: 16px;">Raisons courantes de non-réception des codes de vérification par SMS</a></div></li><li class="ace-line ace-line old-record-id-LOBkdimpFoTickxtnZpuAibgsSe" data-list="bullet"><div><a href="https://www.mexc.com/fr-FR/support/article/how-to-add-mexc-emails-to-outlook-and-gmail-whitelist-12974367898521" data-lark-is-custom="true" style="font-size: 16px;">Comment ajouter les e-mails de MEXC à la liste blanche sur Outlook et Gmail ?</a></div></li><li class="ace-line ace-line old-record-id-ZY6RdFdRXoACZJxl95Tu5qQdsLb" data-list="bullet"><div><a href="https://www.mexc.com/fr-FR/support/article/what-to-do-if-you-are-not-receiving-the-email-360029388132" data-lark-is-custom="true" style="font-size: 16px;">Que faire si vous ne recevez pas l'e-mail ?</a></div></li></ul><div class="ace-line ace-line old-record-id-W0JndqWGHoHfCvxkrESuQ05Askh"><br></div></div>
Dépannage : problèmes de réception des e-mails
<div data-page-id="WkOVdHsRfojRESxCoBtuJasSsGf" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-doxus1oFqo0jG1qz6kILbnjoNnb"><span style="font-size: 16px;">Si vous avez correctement associé votre adresse e-mail mais que vous ne recevez pas les notifications e-mail de MEXC, veuillez essayer les étapes suivantes :</span></div><div class="ace-line ace-line old-record-id-doxus7afXDVl4t120JInNBAHHfh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusfxBjfUE2c3Qldr1Q0U6oBb"><strong>1. Vérifier que l'adresse e-mail liée est correcte</strong></h2><div class="ace-line ace-line old-record-id-QDW9doRy1olxK5xrAJauye65sgd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusxOEgDzm9oNFzbddl597kCd"><span style="font-size: 16px;">Rendez-vous sur le site officiel de MEXC et connectez-vous. Dans la barre de navigation supérieure, cliquez sur votre icône de profil, puis accédez à <strong><a data-lark-is-custom="true" href="https://www.mexc.com/fr/user/security">Sécurité</a></strong>. Sur la page <strong>Sécurité</strong>, vous pouvez voir l'adresse e-mail qui a été associée et vérifiée avec succès. Veuillez vérifier qu'il s'agit bien de l'adresse e-mail que vous utilisez pour recevoir les codes de vérification. Si ce n'est pas le cas, cliquez sur <strong>Modifier</strong> à droite pour associer une autre adresse e-mail.</span></div><div class="ace-line ace-line old-record-id-GsebdyfUloBOmpxmJaTuTbwWskb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-doxus3wzgJmkJVDb9EUvGEcbFCh"><span style="font-size: 16px;">*BTN-Aller à Sécurité&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/fr-FR/user/security">https://www.mexc.com/fr-FR/user/security</a>*</span></div><div class="ace-line ace-line old-record-id-doxuskjOS2LCuHBlc9ZMzivQNgb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"a5ced2e7-b8b3-4b18-81bd-f1840c2940aa","height":1334,"width":2938,"currHeight":1334,"currWidth":2938,"natrualHeight":1334,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FLaLFbaaOooBRvrx0g5ouIMhzsme%2F%3Fpreview_type%3D16","file_token":"LaLFbaaOooBRvrx0g5ouIMhzsme","image_type":"image/png","size":446881,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusnkj3I9mn9e8JhaCLFRa7zX"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202601281644399206xiHBiq8zHwAcL.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJMYUxGYmFhT29vQlJ2cngwZzVvdUlNaHpzbWUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNua2ozSTltbjllOEpoYUNMRlJhN3pYIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9MYUxGYmFhT29vQlJ2cngwZzVvdUlNaHpzbWUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/LaLFbaaOooBRvrx0g5ouIMhzsme/?mount_node_token=doxusnkj3I9mn9e8JhaCLFRa7zX&mount_point=docx_image" data-width="2938" data-height="1334" data-lark-image-uri="drivetoken://LaLFbaaOooBRvrx0g5ouIMhzsme" data-lark-image-width="2938" data-lark-image-height="1334" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxusH7w8UJBYqyzxmB0H4i0XeD"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusYOVAPcRfYTLQXjVE40kORq"><strong>2. Vérifier le dossier spam ou les autres dossiers de messagerie</strong></h2><div class="ace-line ace-line old-record-id-doxusUUXQhfpGs3AdZKkCIJL95e"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusacK2BCH7OQDkUM7zjTeSS3"><span style="font-size: 16px;">Consultez les dossiers spam, corbeille ou tout autre dossier de votre boîte de réception afin de vérifier si votre fournisseur de messagerie a classé les e-mails de MEXC en dehors de la boîte principale. Si vous trouvez des e-mails de MEXC dans le spam ou dans d'autres dossiers, vous pouvez ajouter MEXC à votre liste blanche afin que les futurs e-mails arrivent directement dans votre boîte de réception.</span></div><div class="ace-line ace-line old-record-id-doxus0V6UDDmUr93VyJkRC0N8Cd"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxus9tMkgl4GqBGTD6NlFPx1Af"><strong>3. Vérifier le bon fonctionnement de votre client de messagerie</strong></h2><div class="ace-line ace-line old-record-id-O6MbdxKjRoq7ejxZxw5uPaeAsmt"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MNauddlyuoiYSIxg6Ufu3LLOsQh"><span style="font-size: 16px;">Si vous utilisez un client ou une application de messagerie, vérifiez qu'il ou elle fonctionne correctement. Par exemple :</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-FOvBdhBWlorgkUxhtDmuTNissbf" data-list="bullet"><div><span style="font-size: 16px;">la connexion réseau est-elle stable ?</span></div></li><li class="ace-line ace-line old-record-id-XDlsdn4ByodbFexso4vuB2dWsme" data-list="bullet"><div><span style="font-size: 16px;">la version du client de messagerie est-elle à jour ?</span></div></li><li class="ace-line ace-line old-record-id-V0OOdzEtJog2T7x5BKYucYtGsSb" data-list="bullet"><div><span style="font-size: 16px;">utilisez-vous un client de messagerie tiers ?</span></div></li><li class="ace-line ace-line old-record-id-K8uhdbgknoR8wCxNFkuuSHqmsSh" data-list="bullet"><div><span style="font-size: 16px;">existe-t-il des conflits avec un antivirus ou un logiciel de sécurité ?</span></div></li></ul><div class="ace-line ace-line old-record-id-AFU8dYQ9LoAqqhxKsw9ucqbFs2b"><span style="font-size: 16px;">Si vous ne parvenez pas à exclure ces causes ou si vous avez un doute, essayez d'accéder à votre messagerie via la version web officielle de votre fournisseur d'e-mail.</span></div><div class="ace-line ace-line old-record-id-doxusoV8jCejlkBjnpTkSM55K0f"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxus3wctxswLVVCCW613TrpdPb"><strong>4. Vérifier si votre boîte de réception est pleine</strong></h2><div class="ace-line ace-line old-record-id-doxusv09ZzqCu54Tv6ZPoybKZtc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxus2UQIP8OGG3yE0NHC4UVvWb"><span style="font-size: 16px;">Si l'espace de stockage de votre boîte de réception a atteint sa limite, vous pourriez ne plus être en mesure d'envoyer ou de recevoir des e-mails. Supprimez les anciens messages afin de libérer de l'espace et pouvoir recevoir les e-mails de MEXC.</span></div><div class="ace-line ace-line old-record-id-doxusq4mNYV16vwZZI0RAoWOwXg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusveHJKiJW6TRVH7a9HTMyDb"><strong>5. tiliser un fournisseur d'e-mail grand public si possible</strong></h2><div class="ace-line ace-line old-record-id-F12tdymPEoThOIxSLuiuIAb5sld"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxuszUTZUe74uKPWcOuq1m2e6e"><span style="font-size: 16px;">Nous recommandons d'utiliser des services de messagerie grand public tels que <a data-lark-is-custom="true" href="https://mail.google.com/">Gmail</a>, <a data-lark-is-custom="true" href="https://login.microsoftonline.com/">Outlook</a>, <a data-lark-is-custom="true" href="https://login.microsoftonline.com/">Hotmail</a>, <a data-lark-is-custom="true" href="https://login.yahoo.com/">Yahoo</a>, ou <a data-lark-is-custom="true" href="https://www.icloud.com/">iCloud</a> pour lier votre compte et recevoir les notifications e-mail. Certains systèmes de messagerie professionnelle bloquent automatiquement les e-mails externes ; l'utilisation d'une adresse e-mail professionnelle n'est donc pas recommandée.</span></div><div class="ace-line ace-line old-record-id-doxusQCDHYcc225GofUkCfhtxSh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusxx2RHikRYatEYQwNVsW4Gk"><strong>6. Retards réseau possibles</strong></h2><div class="ace-line ace-line old-record-id-TpqPdjBttosddixrwjruROxPstg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxuspKseXUimV83qeTheSHBQKb"><span style="font-size: 16px;">Les codes de vérification sont valables 15 minutes. En raison de retards réseau, de délais de traitement côté serveur (expéditeur ou destinataire) ou de paramètres du client de messagerie, la réception des e-mails peut être retardée. Veuillez patienter quelques instants, puis vérifier à nouveau votre boîte de réception.</span></div><div class="ace-line ace-line old-record-id-doxuszSA2QUhYstHKJ114XA8jE4"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusObEnYnAq29jipOfPvsHZVd"><strong>7. Toujours aucun e-mail reçu</strong></h2><div class="ace-line ace-line old-record-id-CE8UdLJAqosXqqx6IYIuRkGfsgf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusTOoYW2V1kkxfpEyYCk8FIX"><span style="font-size: 16px;">Si vous ne recevez toujours pas les e-mails, il est possible qu'ils soient bloqués. Ajoutez manuellement le domaine e-mail de MEXC à votre liste blanche, puis essayez de demander à nouveau l'envoi de l'e-mail. Vous pouvez consulter le <a data-lark-is-custom="true" href="https://www.mexc.com/fr/support/article/how-to-add-mexc-emails-to-outlook-and-gmail-whitelist-12974367898521">Guide de configuration de la liste blanche e-mail </a>et suivre les instructions pour ajouter le domaine e-mail de MEXC avant de réessayer.</span></div><div class="ace-line ace-line old-record-id-Ks5ldxmCWobntZxbbEGukb0Zsqf"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusvHdZVRZ0lYOuc6vrWdZjsg"><span style="font-size: 16px;">Lectures recommandées</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxuse15HyxGgVRsiPhPFzgZfke" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/fr/support/article/how-to-change-the-email-address-linked-to-your-mexc-account-269841568163738624" style="font-size: 16px;">Comment modifier l'adresse e-mail liée à votre compte MEXC</a></div></li><li class="ace-line ace-line old-record-id-doxusKJdf6BrQ4tJg4BXih3srRh" data-list="bullet"><div><a href="https://www.mexc.com/fr/support/article/how-to-add-mexc-emails-to-outlook-and-gmail-whitelist-12974367898521" data-lark-is-custom="true" style="font-size: 16px;">Comment ajouter les e-mails de MEXC à la liste blanche sur Outlook et Gmail ?</a></div></li><li class="ace-line ace-line old-record-id-doxusO7N5yfsNf7DSlkJzfWNNIb" data-list="bullet"><div><a href="https://www.mexc.com/fr/support/article/common-reasons-for-not-receiving-sms-verification-codes-17827791524435" data-lark-is-custom="true" style="font-size: 16px;">Raisons courantes de la non-réception des codes de vérification par SMS</a></div></li></ul><div class="ace-line ace-line old-record-id-doxus8sktHc1Rr0G9glBNl08vEh"><br></div></div>
Raisons courantes pour ne pas recevoir les codes de vérification par SMS
<div><div class="ace-line ace-line old-record-id-ZlaadCPZtoBP5Vx0jTluieC6s9n"><span style="font-size:16px;font-family:'arial' , 'helvetica' , sans-serif">Votre téléphone peut ne pas recevoir les codes de vérification par SMS pour les raisons suivantes. Veuillez suivre les instructions associées et réessayer d’obtenir le code.</span></div><div class="ace-line ace-line old-record-id-Qt7rdvzgaovgDWxoaMru7RmxsOh"><span style="font-size:16px;font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div><div class="ace-line ace-line old-record-id-VSumdOMpYoWjVfxRdliuobnUskc"><span style="font-size:16px;font-family:'arial' , 'helvetica' , sans-serif"><strong>Raison 1 :</strong> le service SMS n’est pas disponible temporairement pour les numéros de téléphone provenant de certains pays ou régions non pris en charge par la plateforme.</span></div><div class="ace-line ace-line old-record-id-W4C1dZkp8oZhhFxKxH9uiZRgsfb"><span style="font-size:16px;font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div><div class="ace-line ace-line old-record-id-GFmdddylwoRaNuxAHrduIePMsXb"><span style="font-size:16px;font-family:'arial' , 'helvetica' , sans-serif"><strong>Raison 2 :</strong> les applications antivirus sur votre téléphone peuvent bloquer les messages (cela concerne les utilisateurs ayant installé un logiciel de sécurité).
<strong>Solution :</strong> ouvrez votre application antivirus, désactivez temporairement la fonction de blocage des SMS, puis redemandez le code.</span></div><div class="ace-line ace-line old-record-id-QFzJdTPrCouyB1xlUDfuMG22snh"><span style="font-size:16px;font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div><div class="ace-line ace-line old-record-id-GJhdd9Jxto2W8GxLs6JuTgOisYc"><span style="font-size:16px;font-family:'arial' , 'helvetica' , sans-serif"><strong>Raison 3 :</strong> congestion ou dysfonctionnement de la passerelle SMS.
<strong>Solution :</strong> en cas de saturation ou d’anomalie de la passerelle, les messages peuvent être retardés ou perdus. Veuillez contacter votre opérateur téléphonique ou réessayer plus tard.</span></div><div class="ace-line ace-line old-record-id-Znaddvcc3oiObNx8QhjuAMH5sec"><span style="font-size:16px;font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div><div class="ace-line ace-line old-record-id-SgpYdfZ4eo9oYpx3cbmunD6Qsn5"><span style="font-size:16px;font-family:'arial' , 'helvetica' , sans-serif"><strong>Raison 4 :</strong> vous avez demandé des codes trop fréquemment.
<strong>Solution :</strong> cliquer plusieurs fois sur « Obtenir le code » en peu de temps peut entraîner un blocage temporaire. Attendez au moins 15 minutes avant de réessayer, et cliquez une seule fois.</span></div><div class="ace-line ace-line old-record-id-I3CDdKVBFore7MxKOPTulCNhsQe"><span style="font-size:16px;font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div><div class="ace-line ace-line old-record-id-TJv7dkURfoVfg4xtwOPugyIfshA"><span style="font-size:16px;font-family:'arial' , 'helvetica' , sans-serif"><strong>Raison 5 :</strong> signal faible ou inexistant dans votre environnement actuel.
<strong>Solution :</strong> un mauvais signal peut empêcher ou retarder la réception des SMS. Déplacez-vous vers un endroit avec une meilleure réception et essayez de nouveau.</span></div><div class="ace-line ace-line old-record-id-Re0pdjmbCoSE66xEjO1ugCg3szd"><span style="font-size:16px;font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div><div class="ace-line ace-line old-record-id-CC5LdiXihojGttx4jxnuLGjusg9"><span style="font-size:16px;font-family:'arial' , 'helvetica' , sans-serif"><strong>Autres problèmes :</strong> solde sur votre téléphone insuffisant, stockage du téléphone plein, ou SMS redirigé vers le dossier spam/courrier indésirable.
<strong>Solution :</strong> rechargez votre solde, libérez de l’espace de stockage, vérifiez votre dossier spam, puis réessayez.</span></div><div class="ace-line ace-line old-record-id-Dpy6dcpLToLKvOx037ouBF27sNh"><span style="font-size:16px;font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div><div class="ace-line ace-line old-record-id-RmJJdC2h1ox3VOxqpJMuo5dfsNc"><span style="font-size:16px;font-family:'arial' , 'helvetica' , sans-serif"><strong>Remarque :</strong> si malgré tout vous ne recevez pas le SMS, il est possible que notre expéditeur soit sur liste noire. Veuillez contacter le Service Client en ligne pour obtenir de l’aide.</span></div></div>