Temenos Named a Leader in Digital Banking Engagement Platforms

WHY THIS MATTERS: In today’s highly competitive financial landscape, where the battle for customer deposits is intense, the underlying technology enabling a frictionless digital customer experience is the real differentiator. This recognition of Temenos by Forrester is significant because it validates the shift toward composable banking architecture. Banks are no longer seeking monolithic, rip-and-replace solutions; they need flexible, best-of-breed front-end platforms that can integrate quickly with any existing core system (core-agnostic architecture). The focus on superior out-of-the-box (OOTB) capabilities and a “headless” deployment model signals that speed-to-market and versatility are paramount for financial institutions across all tiers. For an industry focused on driving efficiencies, the potential for 74% faster onboarding and higher cross-sell rates means that the ability to rapidly iterate and personalize the user journey is now a non-negotiable strategic asset for maintaining—and expanding—market share.

Temenos (SIX: TEMN), a global leader in banking technology, today announced it has been named a Leader in the Forrester Wave™: Digital Banking Engagement Platforms, Q2 2026.

The report, which scored vendors against 30 criteria relating to both their current offering and strategy, stated:

“Temenos offers robust out-of-the-box (OOTB) solutions, including superior channel support with native apps, video and co-browsing functionality, and APIs via its Quantum Fabric layer (which lets banks unify multiple apps on a single touchpoint). Temenos’ headless approach gives banks versatility, and its OOTB solutions give them optionality for faster time to value. Temenos also excels at security and localization and offers strong search experience tools.”

The evaluation, authored by Peter Wannemacher, Principal Analyst, Forrester, commented: “Temenos offers a digital banking engagement platform (DBEP) that is strong on out-of-the-box (OOTB) solutions and multi- and cross-channel support. The Swiss vendor supports banks in every region and provides localized ‘microapps’ that are specific to dozens of markets….Temenos is a good fit for banks seeking a wide range of capabilities and a strong architecture foundation.”

Barb Morgan, Chief Product & Technology Officer, Temenos, said: “We are proud to be recognized as Leader in this Forrester Wave for Digital Banking Engagement Platforms. To us, it reflects Temenos’ continued investment in innovation and strong momentum in the market, with over 100 go-lives for our digital solutions in 2025 alone. As the fight for deposits intensifies, a strong digital customer experience remains a key differentiator for banks. With Temenos Digital, banks have the functionality and flexibility to enhance customer satisfaction, increase onboarding conversion rates and improve efficiency across the customer lifecycle.”

Over 600 financial institutions around the world use Temenos’ digital banking solutions. Temenos Digital has proven foundations including a unified API layer, core-agnostic architecture, and extensive localization. It can support every type of bank from Tier 1 headless deployments to fully integrated Tier 3 solutions, covering the full lifecycle from onboarding to servicing, including originations and collections.

Data from the Temenos Value Benchmark, which draws on insights from over 200 financial institutions globally, shows that banks using Temenos Digital report 74% faster onboarding and a 36% higher cross-sell rate, compared with benchmark peers.

With approximately 20% of revenue each year invested in R&D, Temenos continues to enhance its digital banking capabilities. More information about the latest advances in Temenos Digital will be shared at the Temenos Community Forum, taking place May 5-7 in Copenhagen, Denmark. Invitations can be requested here.

FF NEWS TAKE: This move certainly shifts the conversation by underscoring the dominance of API-led, core-agnostic solutions in major bank digital transformation projects. The evidence suggests that scalable, componentized front-ends are the proven pathway to value, moving beyond theory and delivering tangible metrics like cross-sell growth. We believe the key variable to watch next is how Temenos leverages its significant R&D investment to integrate new, context-aware technologies—like Generative AI—directly into its engagement platforms to elevate personalization beyond current capabilities.

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