PayPal Survey Shows Crypto Payments Gaining Ground with Large Businesses

TLDR

• 40% of surveyed merchants accept crypto payments, with 25% of sales in crypto.
• 50% of businesses earning over $500 million annually accept crypto payments.
• Survey finds nearly 85% of respondents expect crypto payments to be mainstream by 2030.
• 90% of merchants would experiment with crypto if it’s as easy as credit card payments.

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A recent PayPal survey indicates that cryptocurrency payments are steadily growing, particularly among large businesses. As customer demand for faster and more flexible payment methods increases, many companies are integrating cryptocurrency as a payment option. The survey, conducted in late October 2025, highlights how this shift is being driven by larger organizations with higher annual revenue.

Crypto Payments Gaining Traction Among Large Businesses

The survey, which included around 620 payment strategy decision-makers, revealed that 40% of merchants already accept crypto payments at checkout. Moreover, about 75% of these merchants reported an increase in crypto sales over the past year.

Notably, large businesses, especially those with annual revenues exceeding $500 million, are leading the charge. Approximately 50% of these larger companies have adopted crypto payments, compared to only 34% of small businesses and 32% of midsize companies.

According to May Zabaneh, PayPal’s Vice President and General Manager of Crypto, customer demand for faster, more flexible payment methods is a key factor driving this trend.

 “What we’re seeing both in this data and in conversations with our customers is that crypto payments are moving beyond experimentation and into everyday commerce,” Zabaneh explained. She emphasized that businesses that start accepting crypto payments see real value.

Growing Interest in Crypto Payments

Despite crypto’s current penetration rate in the market, the survey shows an optimistic outlook. Nearly 85% of respondents anticipate that cryptocurrency payments will become commonplace in the next five years. This prediction aligns with the growing interest merchants are experiencing in crypto payments, particularly from customers asking about them.

The survey found that almost 90% of merchants expressed interest in experimenting with crypto payments if the experience were as seamless as traditional payment methods like credit cards. Many respondents pointed out the importance of having an easy setup process for crypto payment systems. If it were as straightforward as accepting credit card payments, they would be more inclined to try crypto.

Closing the Knowledge Gap for Widespread Adoption

One significant challenge to broader crypto adoption is the knowledge gap. Many businesses and consumers still don’t fully understand how cryptocurrency can fit into their everyday transactions.

Stu Alderoty, President of the National Cryptocurrency Association, stressed the need for educational efforts to close this gap. “Too many people still don’t see how crypto fits into their everyday lives. That’s why partnerships with trusted platforms like PayPal are so important,” he said.

PayPal has been working to make crypto easier for businesses and consumers to use. By offering stablecoin-based solutions and collaborating with various partners, PayPal aims to make the transition to crypto payments as smooth as possible. Their efforts to simplify the crypto payment process could accelerate adoption and help bridge the knowledge gap for many businesses.

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