Account Risk Review Guide

1. Submit an Application to Lift Risk Control Restrictions

1.1 To access the document submission page:

1.2 Please upload the required documents as instructed on the page.

• All submitted documents must be authentic, clear, and unobstructed
• Supported file formats: JPG, JPEG, PNG, PDF. Each file must not exceed 10 MB
• A maximum of 9 files can be uploaded per submission. To avoid upload limitations, we recommend preparing all required documents in advance and submitting them in one go.
• If the system prompts you to upload proof of source of funds, please refer to the Proof of Funding Source Documentation Requirements for guidance.

2. Document Review & Risk Control Analysis Process

2.1 Document Review Phase

2.2 Risk Control Analysis Phase

• During the analysis, the system may request additional documents. Please pay attention to on-screen or email notifications and submit the requested materials promptly.
• While the review and risk control analysis are in progress, certain account functions may remain restricted. These limitations cannot be lifted manually or ahead of schedule.
• Please do not submit duplicate documents, as this may disrupt the system’s verification process and delay your review.
• In special cases, your risk status may change dynamically based on updated system assessments. Please refer to the actual status shown in your account for the most accurate information.

3. Completion of Risk Review & Notification