How to Avoid Common Investment Transfer Scams
<div data-page-id="JpsbdRmo5obqWSxHBkyu3118s5c" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-GbuydKvtnocC83xAJFdu7mLLsWg"><span style="font-size: 16px;">As the cryptocurrency market continues to grow, more individuals are getting involved in crypto investing and trading. However, the anonymity and decentralized nature of digital assets have also created new opportunities for scammers. This article outlines several scam-prone cryptocurrencies and common tactics used in crypto-related scams, aiming to help users stay vigilant and avoid falling victim to fraud.</span></div><div class="ace-line ace-line old-record-id-QSxydxm7foabRGxJ5uRuj2sfsZd"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-DAa1dIReaoO7DixEstZuSnRzsCc"><strong>Analysis of High-Frequency Scam Cases</strong></h2><div class="ace-line ace-line old-record-id-PsaZdm3zUolENYxAWTcuwwgYsIg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RnJ7dvoIioA4RVxb1h8uGYS2sbu"><span style="font-size: 16px;">Recently, based on analysis of user fraud cases on the MEXC platform, we found that some cryptocurrencies, due to their technical characteristics or market environment, are more likely to be used as tools by scammers. If anyone asks you to transfer any of the following cryptocurrencies, please remain highly alert and carefully assess whether the request may be fraudulent.</span></div><div class="ace-line ace-line old-record-id-Nq6Gdk8Gaov3c2xlYsuuOy87sqb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HOmPdO2O9oP29mxVKwku9nwUssh"><strong style="font-size: 16px;">Scam-prone cryptocurrencies:</strong></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-V9qwdOGiEohSYPxAXU7u0UfOsJh" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/price/HIVE" style="font-size: 16px;">HIVE</a></div></li><li class="ace-line ace-line old-record-id-QQN5dBJAooZSEvxQCyuu62pNsEf" data-list="bullet"><div><a href="https://www.mexc.com/price/atom" data-lark-is-custom="true" style="font-size: 16px;">ATOM</a></div></li><li class="ace-line ace-line old-record-id-UeSqdBUuYodfSTxAIuuua9Zussb" data-list="bullet"><div><a href="https://www.mexc.com/price/BTS" data-lark-is-custom="true" style="font-size: 16px;">BTS</a></div></li><li class="ace-line ace-line old-record-id-MtYSdVD7PoobgfxbcbFuJcxJsoc" data-list="bullet"><div><a href="https://www.mexc.com/price/IOST" data-lark-is-custom="true" style="font-size: 16px;">IOST</a></div></li><li class="ace-line ace-line old-record-id-F67tdullGodAxKxJzHhuvHOosGh" data-list="bullet"><div><a href="https://www.mexc.com/price/OSMO" data-lark-is-custom="true" style="font-size: 16px;">OSMO</a></div></li><li class="ace-line ace-line old-record-id-PWm1dEMVMoawgxx5DXMu49AHsKf" data-list="bullet"><div><a href="https://www.mexc.com/price/STEEM" data-lark-is-custom="true" style="font-size: 16px;">STEEM</a></div></li><li class="ace-line ace-line old-record-id-MpHYddFK3o7Uzex6IWlunn1Ts6d" data-list="bullet"><div><a href="https://www.mexc.com/price/TLOS" data-lark-is-custom="true" style="font-size: 16px;">TLOS</a></div></li><li class="ace-line ace-line old-record-id-DAc3dSTahodXfBx8IB1uL4LFsRg" data-list="bullet"><div><a href="https://www.mexc.com/price/TON" data-lark-is-custom="true" style="font-size: 16px;">TON</a></div></li><li class="ace-line ace-line old-record-id-TQKqd373WoSgKfxSzTfuijXAsSr" data-list="bullet"><div><a href="https://www.mexc.com/price/WAXP" data-lark-is-custom="true" style="font-size: 16px;">WAXP</a></div></li><li class="ace-line ace-line old-record-id-IiQsdjt4coDiPxxhdz9u6M9Vsqd" data-list="bullet"><div><a href="https://www.mexc.com/price/XRP" data-lark-is-custom="true" style="font-size: 16px;">XRP</a></div></li></ul><div class="ace-line ace-line old-record-id-FZeFd7fiGoFOboxDRN3ulPmGssf"><span style="font-size: 16px;"><br></span></div><div><table class="ace-table" data-ace-table-col-widths="142;168;510" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="142"><col width="168"><col width="510"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-W4KGdV2kuowKaUxpPkDul3sZskg"><span style="font-size: 16px;">Cryptocurrency</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-Hxp8dnL36o9gk0x0SzbuuuUisbc"><span style="font-size: 16px;">Scam Method</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-C3Tzd308AofiXIxloeAueSUysTy"><span style="font-size: 16px;">Key Characteristics</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-EOlhdgKenodUv6xFxHYuitXosed"><strong style="font-size: 16px;">HIVE</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-WivodoxJBoMZMTx6AtOue8ljsO2"><span style="font-size: 16px;">Arbitrage scam</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-F3hPdals6oz42nxE8aHuQCw1sxe"><span style="font-size: 16px;">Scammers promise high returns and forge HIVE addresses containing the user’s MEXC UID, such as <code>uid123456</code>, misleading users into believing it is their MEXC deposit address. Small early rebates are used to build trust, followed by large-scale fund theft.</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-LHlcdwaZaojvrBx1jK4u7A5iszb"><strong style="font-size: 16px;">ATOM/BTS/IOST/OSMO/STEEM/TLOS/TON/WAXP/XRP</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-PIWudbd5soCFmmx48GTud1ulsGf"><span style="font-size: 16px;">Cross-chain bridge arbitrage scam</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-OGyedyl1goeiwGxXG7AuHMfgs8F"><span style="font-size: 16px;">Under the pretext of "cross-chain arbitrage," users are instructed to transfer memo-based tokens, such as STEEM, to unfamiliar addresses of other memo-based tokens, such as IOST. Small early profits are provided, while larger funds later become impossible to withdraw.</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-BjMHdZSxZoarA8xw7zYu40a9seh"><strong style="font-size: 16px;">EOS</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-TIv2dFcH2owJPyxbMhnubZpvsng"><span style="font-size: 16px;">Whitelist address scam </span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-BEFtdwUC3o4ZmVxg0P7ur1qNsFf"><span style="font-size: 16px;">Scammers exploit EOS's custom account name feature to create addresses visually similar to official ones, such as <code>mαkemoney</code> imitating <code>makemoney</code>, and use claims like "deposit rewards" to trick users into transferring funds.</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-CziCdcnpVoYI5Bx63iSucypgsmf"><strong style="font-size: 16px;">ETH and ERC-20 tokens</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-N4nhdSFA6ohNOaxsPRVu6mi9s8b"><span style="font-size: 16px;">Fake token scam</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-FnvAdtQn5o5Z8hxEFPSuYHMZsbd"><span style="font-size: 16px;">Scammers impersonate official campaigns and induce users to transfer ETH to external wallets, promising to return platform tokens such as MX, but instead distribute fake tokens to steal assets.</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-N7DBdVlauoYpBIxn0Nmu2ZTAskb"><strong style="font-size: 16px;">USDT and other stablecoins</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-AvfjdOsDDonZZtxDGtju9Y6ssch"><span style="font-size: 16px;">Off-platform trading scam</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-RpBndEIgDo501ZxZHT4uTVTQsSe"><span style="font-size: 16px;">Users are deceived through OTC trading or fake token deposits, such as non-Tether-issued USDT, resulting in loss of funds or payments.</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-CBY4dSqCvozBItxD7VtutWPSsgh"><span style="font-size: 16px;">See: <a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-avoid-common-investment-transfer-scams-360050401052#4-%E5%B9%B3%E5%8F%B0%E5%A4%96%E4%BA%A4%E6%98%93%E8%AF%88%E9%AA%97:~:text=4.%20Off%2DPlatform%20Trading%20Scams">How to Avoid Common Investment Transfer Scams</a></span></div><div class="ace-line ace-line old-record-id-VV6gdQaAloaTUCxzkVXuYoVZshb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-S74kdNfYDofJgHx6TK8uOmiQsT2"><span style="font-size: 16px;">Security Reminder: Be cautious of cross-network transfers and high-return scams. Tokens on different blockchain networks are not compatible with each other. For example, transferring IOST tokens to a STEEM address is technically invalid and impossible. Any claims that require such actions for reasons such as cross-network transfers, cross-chain arbitrage, or technical recovery are common scam tactics. In reality, funds are being transferred to scammer-controlled addresses. Legitimate cross-chain transfers must be conducted through officially supported cross-chain bridges or compliant trading platforms, with transparent processes. They will never require you to transfer funds to a personal address or provide your private keys.</span></div><div class="ace-line ace-line old-record-id-doxuscqkyzbZaIUOWDt7q1k5Sxh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxuszmRg9wrgfZNxP5Bkfik7pe"><strong>1. Whitelist Address Scams</strong></h2><div class="ace-line ace-line old-record-id-doxust2K7bkLBYOOOOxNtT1Vewc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AxAxdkU5SopJK5xGYJ7ugMfisCc"><span style="font-size: 16px;">Scammers often forge MEXC wallet addresses by tweaking the name to closely mimic official addresses. Posing as representatives of MEXC, they trick users into repeatedly transferring funds to these fake addresses, often under the guise of "deposit rebates" or similar incentives.</span></div><div class="ace-line ace-line old-record-id-YqQidLZjGoMCSHxtcY2uUfY4sMe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KoP6dCQF3oc10xxHh4HudKTEs9d"><span style="font-size: 16px;">On networks like EOS or TLOS, where usernames can be customized, scammers take advantage of this feature to create deceptive names such as "MEXC TLOS," impersonating official MEXC addresses and guiding users to add these addresses to their MEXC account withdrawal whitelist.</span></div><div class="ace-line ace-line old-record-id-doxus9EC4iRTmRFa68kUcdrvlHe"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"d2efbdb4-9fd6-4306-be0d-b011019c5011","height":1084,"width":2878,"currHeight":1084,"currWidth":2878,"natrualHeight":1084,"natrualWidth":2878,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FKygbbdgYkovmmJxJhtVuY6rss6d%2F%3Fpreview_type%3D16","file_token":"KygbbdgYkovmmJxJhtVuY6rss6d","image_type":"image/png","size":336149,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusmOnwiDo8WQBCbc5xugW7bb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260127165248616yZH9RtSjU7qPtB.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJLeWdiYmRnWWtvdm1tSnhKaHRWdVk2cnNzNmQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNtT253aURvOFdRQkNiYzV4dWdXN2JiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9LeWdiYmRnWWtvdm1tSnhKaHRWdVk2cnNzNmQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/KygbbdgYkovmmJxJhtVuY6rss6d/?mount_node_token=doxusmOnwiDo8WQBCbc5xugW7bb&mount_point=docx_image" data-width="2878" data-height="1084" data-lark-image-uri="drivetoken://KygbbdgYkovmmJxJhtVuY6rss6d" data-lark-image-width="2878" data-lark-image-height="1084" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxusOp7A04jd8Qsl7q5TCDrlrd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-A1OEdDn39oVNGpxPAV9ukz5osXb"><span style="font-size: 16px;">Once the fake address is set up, they entice users with promises of attractive rewards to deposit funds into it.</span></div><div class="ace-line ace-line old-record-id-doxusUsKw9JIVMbGFPku7SfFoJb"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-FifkdTTWkoxcFHxJf8mubavnsUb"><span style="font-size: 16px;">After receiving a deposit, scammers typically take one of two approaches. Sometimes, they vanish immediately without returning any tokens, executing a one-time scam. In other cases, they return a small portion of the funds along with a so-called "reward" to appear trustworthy. They repeat this tactic to gain the victim's confidence, only to eventually defraud them of a much larger sum.</span></div><div class="ace-line ace-line old-record-id-doxuswj9AxiayHGkWjlEvjh0ItD"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"98b5b797-6e1e-47f2-9693-f616fb2ab072","height":1004,"width":2872,"currHeight":1004,"currWidth":2872,"natrualHeight":1004,"natrualWidth":2872,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FXQqBbOOXyoIweAxNWAeu5PKdsEg%2F%3Fpreview_type%3D16","file_token":"XQqBbOOXyoIweAxNWAeu5PKdsEg","image_type":"image/png","size":307668,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxus6nv0xCDOGRunikLXIQsmhc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260127165247975086MB6Nc1yxDjz.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJYUXFCYk9PWHlvSXdlQXhOV0FldTVQS2RzRWciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXM2bnYweENET0dSdW5pa0xYSVFzbWhjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9YUXFCYk9PWHlvSXdlQXhOV0FldTVQS2RzRWcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/XQqBbOOXyoIweAxNWAeu5PKdsEg/?mount_node_token=doxus6nv0xCDOGRunikLXIQsmhc&mount_point=docx_image" data-width="2872" data-height="1004" data-lark-image-uri="drivetoken://XQqBbOOXyoIweAxNWAeu5PKdsEg" data-lark-image-width="2872" data-lark-image-height="1004" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxusN6Bbxdly4y68kxFs3xi7zf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GgE1dPfcVo5sHUx0TwbuWuemsch"><span style="font-size: 16px;"><strong>Example:</strong> A user has the MEXC username "m<strong>a</strong>kemoney." After obtaining this information, a scammer creates a fake EOS address named "m<strong>α</strong>kemoney." The scammer then claims this is the user's new EOS deposit address on MEXC and promises extra EOS for deposits. Once the user sends funds to this fake address, they quickly realize they've been scammed.</span></div><div class="ace-line ace-line old-record-id-doxus83goSGQjQZe1VCf0KmcJnv"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OEUGdhynLoIPk2xrWfFucoC4sFg"><strong style="font-size: 16px;">Important Reminders:</strong></div><div style="text-align:left" class="ace-line ace-line old-record-id-Nno8dTllfo0fFtx7HWxuPvpZsoh"><span style="font-size: 16px;">1) Adding an address to your withdrawal list or whitelist does not automatically link it to your MEXC account. Always verify the address's authenticity before adding it. Refer to "<a data-lark-is-custom="true" href="https://www.mexc.com/learn/article/17827791510389">How to Set Withdrawal Settings</a>" for more details.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-Rw4CdDdBHo4pAwxtcOwuBV30s2b"><span style="font-size: 16px;">2) Never share your personal information with strangers.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-CVKedGlWNotdTVxaGNnu0le7sCd"><span style="font-size: 16px;">3) Before transferring funds, always confirm the recipient address through MEXC's official website or app.</span></div><div class="ace-line ace-line old-record-id-doxusL4soFrxABQZjzEUBQyfJRh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LVjBdWVUGoAQ7TxSNoluROmKsre"><strong style="font-size: 16px;">Known Fake EOS Addresses:</strong></div><div class="ace-line ace-line old-record-id-doxusJZAyPvg1G8O37HpZYjULoh"><span style="font-size: 16px;">https://bloks.io/account/mexc.eos</span></div><div class="ace-line ace-line old-record-id-doxusB5DBaCjwGmw8D47t8ptGfb"><span style="font-size: 16px;">https://bloks.io/account/solbndeposit</span></div><div class="ace-line ace-line old-record-id-doxusvMV3xLxyuSHGBkQ28HUyPg"><span style="font-size: 16px;">https://bloks.io/account/xrpbndeposit</span></div><div class="ace-line ace-line old-record-id-doxusd05pMg3SwGGfKaxmg88aMj"><span style="font-size: 16px;">https://bloks.io/account/eosxrdeposit</span></div><div class="ace-line ace-line old-record-id-doxusHouNm1uFHl4xioEWTrcm1c"><span style="font-size: 16px;">https://bloks.io/account/eosupdeposit</span></div><div class="ace-line ace-line old-record-id-doxuscQwZK6NQCzYudIAMEYhG4g"><a data-lark-is-custom="true" href="https://eosflare.io/account/omobalogunkh" style="font-size: 16px;">https://eosflare.io/account/omobalogunkh</a></div><div class="ace-line ace-line old-record-id-doxustolgYtzepVnY2eKIJuU4Ee"><a data-lark-is-custom="true" href="https://eosflare.io/account/kaluchigozie" style="font-size: 16px;">https://eosflare.io/account/kaluchigozie</a></div><div class="ace-line ace-line old-record-id-doxus6bZOZVJHqNr1Ut7NKhi3Eg"><a data-lark-is-custom="true" href="https://eosflare.io/account/adzimuratovv" style="font-size: 16px;">https://eosflare.io/account/adzimuratovv</a></div><div class="ace-line ace-line old-record-id-doxusDriXcebbfSB5CNn8NpDyOg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxust7cQDkjyrsT91htnBuwGHf"><strong>2. Investment Scams</strong></h2><div class="ace-line ace-line old-record-id-doxusWb7MfEJZL76D3bPT7c5ppd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DMA4dkC0xoo60CxYFLquZmOis8g"><span style="font-size: 16px;">Scammers often approach users on platforms like X (Twitter) or Telegram and invite them to join groups that falsely claim partnerships with major platforms or pose as official representatives. They use buzzwords like "arbitrage," "high returns," "trading signals," "interest earnings," and "cross-chain bridge arbitrage" to build credibility. Fake group members frequently post fabricated profit screenshots to reinforce the illusion.</span></div><div class="ace-line ace-line old-record-id-VX7WdagntofECxxlM2YusY0EsWh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AfzcdYGAoogZfGxEmrcuVZDzsJg"><span style="font-size: 16px;">These scams often center around enticing opportunities such as new token investments that aren't listed on reputable exchanges, ICOs, gambling or betting schemes, pyramid and Ponzi schemes, fake interest-bearing products, cross-exchange arbitrage, and cross-chain bridge arbitrage. While they may appear legitimate at first, users who get involved frequently end up experiencing significant financial losses.</span></div><div class="ace-line ace-line old-record-id-J6o1dJ4Brosqhrxwe8WuGS15s2e"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BqdVdOpciorroNxxgUMuS6P9sVd"><span style="font-size: 16px;"><strong>Arbitrage Scam Case</strong>: A user saw a so-called "HIVE arbitrage tutorial" in a community group. The scammer used a pitch like "Deposit 100, get back 120, earn 20 instantly" to entice participation. The user's UID on MEXC was 123456. After obtaining this UID, the scammer created a fake deposit address resembling uid123456. Following the scammer's instructions, the user transferred funds to this fraudulent address. The scammer then sent back the investment amount along with the so-called "profit" to the user's legitimate HIVE deposit address on MEXC. After earning returns from multiple small test transactions, the user's trust increased, and gradually made larger deposits. When the user eventually sent a significant amount to the scammer's address, the scammer vanished with the funds, resulting in substantial losses for the user.</span></div><div class="ace-line ace-line old-record-id-UvwEdIxB1oZ4syxn8P9uZ1LAsNb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PQ3vdEEuAoYXupxmzhAuKxGCsHg"><strong style="font-size: 16px;">Reported Scam Addresses:</strong></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-R6jwdJCpjolq6cxdSx9uR4PpsVH" data-list="bullet"><div><span style="font-size: 16px;">bitgethive:659279463</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Yj6idUBPao6aEuxasB0uUgFnsyd" data-list="bullet"><div><span style="font-size: 16px;">bitgethive:245508188</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-GY4BdRCZioLmbZxaWCiu5mFcs0d" data-list="bullet"><div><span style="font-size: 16px;">bitgethive:862062286</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-SqMldNZ4eowCYJx4jvxupyFYsuf" data-list="bullet"><div><span style="font-size: 16px;">mxchivebonus:112287</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-HMK3dbCw4osIumxzWAmujsBcsge" data-list="bullet"><div><span style="font-size: 16px;">mxchivemxcsteem:112403</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-N6JwdjKfOoAvjMxuLLMuI7NfsMb" data-list="bullet"><div><span style="font-size: 16px;">mxccommxchive:112456</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-V2QndxPvboDBQRxsdDmuM5hWsHe" data-list="bullet"><div><span style="font-size: 16px;">mxccommxchive:112776</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-VIwdd5NJAoZolpxUDi6uYvD8sJh" data-list="bullet"><div><span style="font-size: 16px;">mxchivebnb:111360</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Q33sdEOJlo9GpZxrguquPCKzsjc" data-list="bullet"><div><span style="font-size: 16px;">mxchive:112825</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-IgPGdM5PFoD4MpxUsOsuaqeRsEb" data-list="bullet"><div><span style="font-size: 16px;">hivemexc:112952</span></div></li></ul><div class="ace-line ace-line old-record-id-LG3Idao68oTKzZxoP4vuewaqskh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"c6d87835-072b-4e94-bb73-f92b32dbf126","height":416.28452579034945,"width":347,"currHeight":416.28452579034945,"currWidth":347,"natrualHeight":1442,"natrualWidth":1202,"pluginName":"imageUpload","scale":0.28868552412645593,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FZb5ZbUYOkodhHRxX410uLoLlsQf%2F%3Fpreview_type%3D16","file_token":"Zb5ZbUYOkodhHRxX410uLoLlsQf","image_type":"image/png","size":1482561,"comments":[]}]}" class="image-uploaded gallery old-record-id-HyqedmFayokFSYxtutkukoPQsKg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260127165249934t0NzmEgiBOsAp0.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJaYjVaYlVZT2tvZGhIUnhYNDEwdUxvTGxzUWYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSHlxZWRtRmF5b2tGU1l4dHV0a3Vrb1BRc0tnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9aYjVaYlVZT2tvZGhIUnhYNDEwdUxvTGxzUWYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Zb5ZbUYOkodhHRxX410uLoLlsQf/?mount_node_token=HyqedmFayokFSYxtutkukoPQsKg&mount_point=docx_image" data-width="1202" data-height="1442" data-lark-image-uri="drivetoken://Zb5ZbUYOkodhHRxX410uLoLlsQf" data-lark-image-width="1202" data-lark-image-height="1442" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 500px;"></div><div class="ace-line ace-line old-record-id-MjxGd87fzoJYnyxDQ4HuEhGGsQb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PaoOdAlwfoQLYGxbZ0FuPqzMsAe"><span style="font-size: 16px;"><strong>Cross-</strong><strong>C</strong><strong>hain Bridge Arbitrage Scam Case</strong>: A user was lured by scammers into transferring their STEEM assets from MEXC to an IOST address provided by the scammers, under the pretense of earning high returns via a cross-chain bridge. At first, the user made several small transfers and received part of the "profits" as promised. This gradually built trust, and the user joined a group set up by the scammers. Following instructions in the group, the user proceeded with larger transfers. However, after multiple high-value transfers, no further returns were received, and the user eventually realized they had fallen victim to a scam.</span></div><div class="ace-line ace-line old-record-id-EVhQdKeUto0fgLxV30UuTF6ssGf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"736bb1f8-ce0d-4c07-a884-8c1e418306af","height":601.6655260906758,"width":291,"currHeight":601.6655260906758,"currWidth":291,"natrualHeight":2417,"natrualWidth":1169,"pluginName":"imageUpload","scale":0.24893071000855432,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FC08Hb8isVo93ukx3pI9ul6Jissh%2F%3Fpreview_type%3D16","file_token":"C08Hb8isVo93ukx3pI9ul6Jissh","image_type":"image/png","size":782433,"comments":[]}]}" class="image-uploaded gallery old-record-id-YcR2dITsJorR3WxiyLEutWvvsAu"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260127165250386RgJEXSsEB7KY7j.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDMDhIYjhpc1ZvOTN1a3gzcEk5dWw2Smlzc2giLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWWNSMmRJVHNKb3JSM1d4aXlMRXV0V3Z2c0F1Iiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DMDhIYjhpc1ZvOTN1a3gzcEk5dWw2Smlzc2gvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/C08Hb8isVo93ukx3pI9ul6Jissh/?mount_node_token=YcR2dITsJorR3WxiyLEutWvvsAu&mount_point=docx_image" data-width="1169" data-height="2417" data-lark-image-uri="drivetoken://C08Hb8isVo93ukx3pI9ul6Jissh" data-lark-image-width="1169" data-lark-image-height="2417" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 300px;"></div><div class="ace-line ace-line old-record-id-WG7NdeiMMoEAfcxb3n1u7fuGs2g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JbP6dLafEoYogoxZTRJuyuY6sXe"><span style="font-size: 16px;"><strong>Important Reminder</strong>:</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-KCRXdGDDgoxD5bxJvK9uAEctsjd"><span style="font-size: 16px;">1) Anyone falsely claiming to be a MEXC partner or affiliate, affiliated with MEXC, or impersonating MEXC official staff is likely engaged in fraud. Beware of all forms of scams, including investment, betting, and gambling schemes.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-GxaKdiEtBo7Lx4xKE0puxbx7sre"><span style="font-size: 16px;">2) Only conduct transactions via the official MEXC App and website.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-RfyCdE9qQoaHnSxqrSmuNCGYs8f"><span style="font-size: 16px;">3) Be cautious of any inducement to download third-party "arbitrage tools."</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-VGnodTIXyoSq7HxVQXZukTOVsjf"><span style="font-size: 16px;">4) Never transfer funds to addresses belonging to strangers or other individuals.</span></div><div class="ace-line ace-line old-record-id-K3zXdhq6yorqNAx9cSNu9TUAsBf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusZkqAVFYoyH5GrPxjMNfy3g"><strong>3. Impersonating Friends</strong></h2><div class="ace-line ace-line old-record-id-doxusBDGMwJdn0g2n26QIVgwRYd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LdvJdZiymo3op2x9b1QugAFEscb"><span style="font-size: 16px;">Some scammers hijack or impersonate your friends' social accounts, requesting cryptocurrency for emergencies or temporary cash flow issues. They typically avoid video or voice verification to dodge identity confirmation.</span></div><div class="ace-line ace-line old-record-id-doxusacJiVUa6f68Ps38jV4Gayb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RKocdWfoyoSLvqxRy8ruo7kksMh"><span style="font-size: 16px;"><strong>Important Reminder:</strong> Before sending funds to anyone claiming to be a friend, always verify their identity directly.</span></div><div class="ace-line ace-line old-record-id-doxus8NPPHsZJpBVEFXNjIoZxod"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxus2qu210UWxCfBwaqB1XOEIh"><strong>4. Off-Platform Trading Scams </strong></h2><div class="ace-line ace-line old-record-id-doxusiscQgc2qyJmzU3bYIH2k7d"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HRE6dIqNxopylixtZEnu7KgZsUf"><span style="font-size: 16px;">Scammers may build trust by pretending to be romantic partners, close friends, or investment mentors, eventually luring users into off-platform transactions. Common tactics include:</span></div><div class="ace-line ace-line old-record-id-doxus7F9I3QdbxH4xdL2a82HDEh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-UJ6od0hFBoUiRIxlANfuUYUgseW"><span style="font-size: 16px;">1) No payment after receiving tokens: You send crypto first, but the buyer never follows through with the payment.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-HbfVdX8ZMos1EKxmd7Iu0JaCsQe"><span style="font-size: 16px;">2) No crypto after payment: You pay first, but the seller doesn't deliver the tokens.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-L8M1dJAgjolr1MxuLguucaCssvc"><span style="font-size: 16px;">3) Fake tokens: You pay, but the scammer sends counterfeit USDT not issued by Tether.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-Hbozdy30IojIWwxH6kRuO1AWsBd"><span style="font-size: 16px;">4) Delegated trading scams: The scammer first asks you to help sell a small amount of crypto on-platform. Later, they send fake USDT in a large transaction to scam you out of more funds.</span></div><div class="ace-line ace-line old-record-id-doxusNMmW49E80wexY7Z6UskFpe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Ic8PddaPio9Ptax15azu8MXos2s"><span style="font-size: 16px;"><strong>Important Reminder:</strong> Avoid off-platform trades at all costs. These transactions carry high risks, and MEXC cannot guarantee the security of your assets. Always trade within the platform for your safety.</span></div><div class="ace-line ace-line old-record-id-doxusEy10ehjh8xwMjbZXZrgOPv"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusXndmZOAzvEzQiZvZ6ADH1d"><strong>5. Fake Token Scams (Counterfeit MX)</strong></h2><div class="ace-line ace-line old-record-id-doxusyeRe9wk91H6g0T9wC4BgEg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KygfdFVucoLhAQx62UUuwmPUsxb"><span style="font-size: 16px;">Scammers may set up Telegram groups with names like "MEXC Official Arbitrage Group" and offer fake arbitrage opportunities. They instruct users to send ETH to a specific wallet in exchange for MX tokens. However, the tokens sent back are counterfeit and not issued by MEXC.</span></div><div class="ace-line ace-line old-record-id-doxusE2CbjrQHiZ7UBP5tpJ9Y5c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QAUvddnmDoNhbmxe5iouLtehsHh"><span style="font-size: 16px;"><strong>Important Reminder:</strong> Always rely on official MEXC announcements for event information. Only access events and promotions through the official website or app.</span></div><div class="ace-line ace-line old-record-id-doxuscDMmlZVeg0PxRCfgZcoBXf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-APs2d84zFoPT4Nx0NHduPWx4sOf"><span style="font-size: 16px;">As the crypto market grows and evolves, scam tactics are becoming more sophisticated, presenting serious risks to investors. To protect your assets, it's crucial to stay vigilant, steer clear of off-platform transactions, and rely solely on official information sources. Strengthening your security awareness and consistently following proper safety procedures remain the most effective ways to safeguard your crypto holdings.</span></div><div class="ace-line ace-line old-record-id-doxusjLgznxpQLWg1nve3FfB5Qc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CBxIdpJ2hoYIhVx1K6nuOu8PsbF"><span style="font-size: 16px;">For more tips on scam prevention, account protection, and crypto safety, explore the <a data-lark-is-custom="true" href="https://www.mexc.com/learn/cryptocurrency-knowledge?filter=15425930840775">Security Knowledge</a> section on MEXC Learn. Structured learning is key to strengthening your risk awareness and securing your assets.</span></div><div class="ace-line ace-line old-record-id-doxuskCHrQi0h6tcgqRfPzIV6df"><br></div></div>
How to Identify Email Scams
<div data-page-id="TYBZdwSfBosDNzx4BMIuHeRus8d" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-doxusznlIBsIJMbmk7gr8n8mBah"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Email scams are a form of fraud where recipients are tricked into providing sensitive information or money through email. In the cryptocurrency market, phishing attacks conducted via email are increasingly common. Users need to be vigilant against email scams, exercise caution with emails from unknown sources, avoid clicking on suspicious links, and refrain from downloading unfamiliar attachments to protect their personal assets.</span></div><div class="ace-line ace-line old-record-id-doxusL1VbcH3oi8yxT7F1Oqm86d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusStk64ZP9yCyslKDLCGetRe"><span style="font-family: arial, helvetica, sans-serif;"><strong>1. Common Types of Email Scams</strong></span></h2><div class="ace-line ace-line old-record-id-doxusbHXszSX8eC1SJkXahX2xTg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusgrEsqY1k7o6c2EyAcpOn5g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1.1 Malicious Links and Unknown Attachments</span></h3><div class="ace-line ace-line old-record-id-doxus1GwZ1zM9dzvsxxeCKR4gff"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusgZpzCUjo4NTviCbVjUn7rc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Phishing emails often <strong>impersonate the MEXC Exchange, </strong><strong>attempting to deceive users into clicking on malicious links, </strong>logging into counterfeit websites, and entering account information, thereby stealing their funds. Some emails come with <strong>malicious scripts or software</strong> that, when opened, could allow hackers to access your device, steal sensitive information, or even transfer funds without authorization.</span></div><div class="ace-line ace-line old-record-id-doxusWxAQcsOS9ESjPNRLaDv1Ug"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusIKPQC2b1ZjNAgHwVjlXiJf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1.2 Fake Security Alerts</span></h3><div class="ace-line ace-line old-record-id-doxusFDRfQgqyislYatKztAZAEc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QBUMdtCuhoInFlxB60mu5OD6s1F"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Scam emails may <strong>claim that your account has a security issue</strong> and urge you to verify information or change your password immediately. In reality, these requests are designed to obtain your sensitive information. When you follow the instructions in the email to reset your password, your password may be exposed to hackers.</span></div><div class="ace-line ace-line old-record-id-doxusQRwkxAb80wKq9561WDDHBd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusMa8ncdp1wKGMUA0v7lJfCh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1.3 Identity Theft </span></h3><div class="ace-line ace-line old-record-id-doxuslP1BDOsHChFyUFCHx5YUvb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxus0QniHnsOf4J3QuPuTB3Vgd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Scammers create <strong>fake domains and sender names that closely resemble MEXC's official email addresses</strong> to deceive users. By using these highly imitative emails, they trick users into disclosing personal information.</span></div><div class="ace-line ace-line old-record-id-doxusQrQk819s8tq8WlfetHFrPb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxus1JD9f2ZxL9iCB4r6lsYLWe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1.4 Fraudulent Investment Opportunities </span></h3><div class="ace-line ace-line old-record-id-doxusin1DKTxnN1ZcnZ3YfEX4Ch"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NczCdgkfMow0GaxAW8AucRe2ssf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Phishing emails <strong>disseminate false investment information, promising high returns on investment opportunities</strong>. They entice users to transfer cryptocurrency to participate, resulting in the loss of user assets.</span></div><div class="ace-line ace-line old-record-id-doxusThJrxmbHppQtqUFPpH6Xzx"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusGCPAOo665ArjW3B3JCgiUf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1.5 Giveaway Scams </span></h3><div class="ace-line ace-line old-record-id-doxusVVur0wxKuH2JqTw3Q3ykhd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxus5bHS3GxKbXlqERsOVTVpOh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Scam emails claim that MEXC is holding a reward event and that users need to <strong>pay a certain amount of cryptocurrency</strong> to receive the corresponding prize. </span></div><div class="ace-line ace-line old-record-id-doxusWycjRJxgOU3GJB3iG674Zb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxus15n8qVMrL6wqDQp3TNbyfg"><span style="font-family: arial, helvetica, sans-serif;"><strong>2. How to Prevent Email Scams </strong></span></h2><div class="ace-line ace-line old-record-id-doxusPwPyGaAXxO83dOvQTq7rHf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusbDg8YgC7G8BeaZZrI9Gmkh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2.1 Verify the Sender's Email Address </span></h3><div class="ace-line ace-line old-record-id-doxuscuytqlm7UwZaUEdse1a7zh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxus16QekVvh9l1PzbdJklF7ef"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">If you have doubts about the source of an email, please copy the sender's address and verify it through MEXC's <a data-lark-is-custom="true" href="https://www.mexc.com/learn/article/how-to-use-the-official-mexc-verification-channel/1">official verification channel</a>. As shown in the phishing email example below, verification reveals that the sender is not from an official source.</span></div><div class="ace-line ace-line old-record-id-MvE5d810Foh5wAxVwDfuIWnKsIb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"0f629e61-95d5-4f6f-8d22-9c3f515e6647","height":325.45655304848776,"width":314,"currHeight":325.45655304848776,"currWidth":314,"natrualHeight":2159,"natrualWidth":2083,"pluginName":"imageUpload","scale":0.15074411905904944,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FLxhMbcWCMoxAE4xEy6Tu982LsCg%2F%3Fpreview_type%3D16","file_token":"LxhMbcWCMoxAE4xEy6Tu982LsCg","image_type":"image/png","size":848915,"comments":[]}]}" class="image-uploaded gallery old-record-id-JHxQdIjQuolpfHxmz3ausQIxsbd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202512191344108072pkFFcPEMqBX3E.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJMeGhNYmNXQ01veEFFNHhFeTZUdTk4MkxzQ2ciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSkh4UWRJalF1b2xwZkh4bXozYXVzUUl4c2JkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9MeGhNYmNXQ01veEFFNHhFeTZUdTk4MkxzQ2cvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/LxhMbcWCMoxAE4xEy6Tu982LsCg/?mount_node_token=JHxQdIjQuolpfHxmz3ausQIxsbd&mount_point=docx_image" data-width="2083" data-height="2159" data-lark-image-uri="drivetoken://LxhMbcWCMoxAE4xEy6Tu982LsCg" data-lark-image-width="2083" data-lark-image-height="2159" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 600px;"></div><div class="ace-line ace-line old-record-id-F5oJdT9NsoisK8x3bkXuck4VsQh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JzYyd25m0oI1iUxRW0euxaENs5e"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Please note: Certain phishing emails may impersonate legitimate sender names or email addresses, making them particularly deceptive. To enhance the security of your account, we strongly recommend using reputable email services such as Gmail, Outlook, or Yandex. These platforms offer advanced security features that can automatically identify and filter suspicious emails, reducing the risk of fraud and ensuring safer communication.</span></div><div class="ace-line ace-line old-record-id-doxusSZNv5cSV1UI877ao7Xbq6c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusfFNcWChsUCyP7PtVun6Mbf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2.2 Set Up Anti-Phishing Code </span></h3><div class="ace-line ace-line old-record-id-doxusUDL1WIYvNVx3hGS7n6QOTc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusFujKGAgDkueDKrV949tqCd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Once you've successfully <a data-lark-is-custom="true" href="https://www.mexc.com/learn/article/17827791516862">set up an anti-phishing code</a>, any emails you receive from MEXC will display this code. If the code is incorrect or missing, it indicates that the email may be a scam sent by fraudsters.</span></div><div class="ace-line ace-line old-record-id-doxusBJNUGOpU7LyOnNVQckhRec"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"4e06db88-7dcb-4b42-b94e-b9cb3bb48030","height":546,"width":1758,"currHeight":546,"currWidth":1758,"natrualHeight":546,"natrualWidth":1758,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FGKIlb5m7kojcfdxyWgmu83RTs7b%2F%3Fpreview_type%3D16","file_token":"GKIlb5m7kojcfdxyWgmu83RTs7b","image_type":"image/png","size":82128,"comments":[]}]}" class="image-uploaded gallery old-record-id-JqUBd2b87o9geHx8svOumMQPszg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202512191344100441VBLqojtLFaldL.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJHS0lsYjVtN2tvamNmZHh5V2dtdTgzUlRzN2IiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSnFVQmQyYjg3bzlnZUh4OHN2T3VtTVFQc3pnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9HS0lsYjVtN2tvamNmZHh5V2dtdTgzUlRzN2IvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/GKIlb5m7kojcfdxyWgmu83RTs7b/?mount_node_token=JqUBd2b87o9geHx8svOumMQPszg&mount_point=docx_image" data-width="1758" data-height="546" data-lark-image-uri="drivetoken://GKIlb5m7kojcfdxyWgmu83RTs7b" data-lark-image-width="1758" data-lark-image-height="546" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxuslVWUYI4VmyJ2F13tFbbmWd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxus9SNIYyvV9awkKK0yUm9MZd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2.3 Enhance Individual Account Security Level </span></h3><div class="ace-line ace-line old-record-id-doxusAQIGdr9WWQwuDH2MQxFJbg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxuscmD11mtg8OSX5u1nNmhVEd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Enable <a data-lark-is-custom="true" href="https://www.mexc.com/learn/article/17827791509545">two-factor authentication</a> to increase the security level of your personal account. Ensure your device and software are always up to date, and avoid clicking on unknown links or downloading and installing unfamiliar software to safeguard your personal assets.</span></div><div class="ace-line ace-line old-record-id-doxusy8QqcREZ76aQvgEKKoyPQg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusBd6TuXaJlpjypfX4SvhJCb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2.4 Stay Vigilant</span></h3><div class="ace-line ace-line old-record-id-doxusvPh2xaLunKmuDeEH7Xq6Cb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JzVxdioC7o2r9KxmKUvuYb4hs7c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">In the cryptocurrency world, safeguarding personal asset security and preventing attacks is an ongoing effort. Users must remain vigilant regarding email content. The MEXC team will never ask you to transfer assets to unknown addresses. Before following any instructions from a scam email, users should carefully verify the authenticity of the content. MEXC official staff will never request your account details, password, or any other private information in any form. If you receive such emails, please exercise caution to avoid asset loss.</span></div><div class="ace-line ace-line old-record-id-doxusX876vmBQW80YQdMyCvfjIh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusrNEyEyrMdLvXbMn3OwmDeg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2.5 Contact Customer Service </span></h3><div class="ace-line ace-line old-record-id-doxuscom0s3LbW3QXw90HowBh1h"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusT8Ymq7Is9aCO90c7nZgSke"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">If you receive a suspicious email, you can also contact MEXC's customer service team to verify whether the email is official to prevent potential asset loss. </span></div><div class="ace-line ace-line old-record-id-DPc1dyFFgoINd7xfoPTulhpSsFf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Gbegdolfpor655xZrVVuEKEBsVg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Recommended Reading</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-GcPZdEBzsoiPdqxxlgRunGSIsnb" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-prevent-phishing-attacks-360031586631" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">How to Prevent Phishing Attacks </a></div></li><li class="ace-line ace-line old-record-id-Y6ExdvvvOoCCyVxEZ48u5FLcsWh" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-prevent-sms-scams-17827791524718" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">How to Prevent SMS Scams</a></div></li><li class="ace-line ace-line old-record-id-ClksdgvI0o94GFx4VSEupGHKsAf" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-set-an-anti-phishing-code-on-mexc-17827791508983" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">How to Set Up an Anti-Phishing Code on MEXC </a></div></li><li class="ace-line ace-line old-record-id-SOwPdzCBeoWgo3xxVcquV4h4skf" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-use-mexc-verify-360056597971" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">How to Use MEXC Verify </a></div></li></ul><div class="ace-line ace-line old-record-id-doxusnJCfRVUeVOFkMXsMnpxQeb"><br></div></div>
How to Prevent Phishing Attacks
<div><h2 class="heading-2 ace-line old-record-id-doxusZR1afy19ukRqtAYWHjGrno"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. What Is a Phishing Attack?</strong></span></h2><div class="ace-line ace-line old-record-id-doxusHrgqL9IbNPUdlyW7jXvFRd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-doxus7TmzOiZBYOv4FsIuINb5nh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">A phishing attack is a type of online scam where criminals disguise themselves to steal sensitive personal information such as usernames, passwords, funds, or identity details. These scams often pretend to be from official sources, operators, customer service agents, or network administrators to gain the victim's trust.</span></div><div class="ace-line ace-line old-record-id-doxus1dygSjk6nGrYZHIFPnIkUc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusaUj90iid2fRz6b5Ub1XmRh"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. Common Phishing Methods</strong></span></h2><div class="ace-line ace-line old-record-id-doxusfdSqQa4rWKE3m1codgcibd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-doxusE44jeAU334E5et84nTORWh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Phishing attacks typically take the form of fake websites, SMS scams, or fraudulent emails:</span></div><div class="ace-line ace-line old-record-id-doxusF4SCgA27R5M6uUa37gI9Lb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-doxus0dX3bSe7BtWBUI89UDtt4b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1) Phishing Websites: Attackers create fake websites that closely mimic the official MEXC website interface, tricking users into visiting them. If a user clicks the link without carefully verifying and submits their login credentials, the attacker succeeds. Always verify the official MEXC website: <a href="https://www.mexc.com">https://www.mexc.com</a>.</span></div><div class="ace-line ace-line old-record-id-doxusOOeFyMRZ4NraobTn2dUPOc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-doxuspFjuwwRL6CVPPRZMEnEOGd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2) SMS Attacks: Attackers impersonate official sources and send enticing or misleading SMS messages to users. These messages often contain links and lure users into clicking. Users' sensitive information, such as account credentials, is stolen upon submission.</span></div><div class="ace-line ace-line old-record-id-FIqld48pfoL3swxhVAjuiJ8zsNe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-doxus6PVl7KMxyv5pNYOQHPWmRc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3) Email Attacks: Scammers send large volumes of phishing emails claiming users have won prizes or need to upgrade their accounts. These emails include links to fake MEXC-like login pages. If a user enters their credentials there, the information is compromised.</span></div><div class="ace-line ace-line old-record-id-doxusID3Y4oIpSEpgvTW0MiwVLd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-doxuskPKcXKryif5RF7oRKlJgWh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）In phishing scams, fraudsters may impersonate MEXC Customer Service and use fake websites, SMS, emails, or QR codes, claiming things like "account suspension," "account upgrade," or "funds at risk" to deceive users. If account credentials, verification codes, or passwords are leaked, digital assets in the account may be immediately stolen.</span></div><div class="ace-line ace-line old-record-id-doxusQeZ5qbxAZPTsLOHSAGg4Ee"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusmlynUYXNxqJCN4L8ziul8g"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>3. How to Prevent Phishing Attacks</strong></span></h2><div class="ace-line ace-line old-record-id-F5isd7x2joowfRxAAaWuLnG5szb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-Bc3ldm6Cho2gQSxkncOuAR8HsWh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1) Verify Website URLs: Do not click unknown links. Never enter your MEXC credentials or personal info on unverified sites. Always log in through the <a href="https://www.mexc.com/">official website</a> to prevent credential theft.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-WEP5dcZLjoFrHBxthYGuSa9Esjb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2) Improve Security Awareness: Don't use the same password across websites. Never store your private keys or seed phrases locally.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-O3npdfwZro17NXxsjr0u3zqbsPb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3) Avoid Logging In Through Search Engines: Don't use Google or other search engines to find login pages. Always manually enter the official website: <a href="https://www.mexc.com">https://www.mexc.com</a>.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-NenudovCvo81BaxLjiEuJYZks7g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4) Use Chrome Browser: Keep your browser updated. Do not install unknown extensions.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-Sl7pd6DyqoX0cTxNQspuKvrjsbf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5) Protect Your Credentials: Never share your login information or private key with others.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-MWVzdUnTvoaugrxWfVTutIeysjb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">6) Use Antivirus Software: Regularly scan your computer and mobile devices for malware.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-EvvYdvYyZopc0YxskCJuCvO5sYe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">7) Set <a href="https://www.mexc.com/support/article/how-to-set-an-anti-phishing-code-on-mexc-17827791508983">Anti-Phishing Codes</a>: Enable anti-phishing codes in your MEXC account settings for added protection.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-VFsEdSeCjoEvKoxFcoGuVCtWsDg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">8) Verify Official Contacts: If contacted by someone claiming to be from MEXC via phone, email, website, or Telegram, you can use the official verification portal, <a href="https://www.mexc.com/official-verify">MEXC Verify</a>, to confirm their identity.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-TsB4dohSwoNqDTxzqwxuQJBssUf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">9) Do Not Share Verification Codes: Never share codes sent by MEXC with anyone, including those claiming to be MEXC staff.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-GEvxdbEFZoQftSxCqKQu2j17sQf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">10) Double-Check Domain Names: Always confirm you are on the correct domain when logging in or making transactions.</span></div><div class="ace-line ace-line old-record-id-Q6TMdXdSAol34Yx3h7Vuhf18sZe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-ZaUtd19EFo5EGrxuhzZukxWGsDf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">You can also visit the MEXC Learn to read more about <a href="https://www.mexc.com/learn/cryptocurrency-knowledge?filter=15425930840775">account and asset security</a>.</span></div><div class="ace-line ace-line old-record-id-doxusRmGfuUTLQnKsdyRqRDgJwc"><span style="font-family:'arial' , 'helvetica' , sans-serif"><br></span></div></div>
MEXC Reports 200% Surge in Trading Scams, Led by India, Indonesia, and the CIS Region
<div data-page-id="SPMhdeO0poGNb4xblnhuvv6Bskd" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-FH7xdBrL9oLAPyxmBxIuIqFCsof"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a data-lark-is-custom="true" href="https://www.mexc.com">MEXC's</a> Q1 2025 Trading Fraud Report reveals a sharp rise in coordinated fraudulent trading activities. The data shows a 200% increase in identified fraud attempts compared with the previous quarter, with the majority of cases concentrated in India, Indonesia, and CIS countries. This surge reflects evolving risks in fast-growing markets and underscores the need for stronger risk management and enhanced user education.</span></div><div class="ace-line ace-line old-record-id-S3v0dGbdGocSDxxhAF0uAJZCsed"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZLrkd4OeYoqK3rxxR5SuChLdsyg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">According to MEXC, the platform detected 80,057 instances of organized fraudulent behavior in the first quarter of 2025, doubling the volume from the previous quarter. These cases include coordinated wash trading, market manipulation by syndicates, and automated bot networks engaged in unfair trading practices. More than 3,000 distinct fraud syndicates were identified.</span></div><div class="ace-line ace-line old-record-id-GriBdL5sMoApuDxtdGiuJGMPsIb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VEZhdDxiuoUZSoxwAGGuhgB9sUe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Two parallel factors may have contributed to the rise in fraudulent activity: a proactive listing strategy featuring tokens from emerging markets and low trading fees that attract both retail and institutional users. While these advantages appeal to legitimate traders, they also draw malicious actors seeking highly liquid and low-cost trading environments.</span></div><div class="ace-line ace-line old-record-id-IYGedcGe3oh4qQxklsEuJ1m9sEg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"a28b7424-c153-4f72-baf8-c62a514b41dd","height":750,"width":1200,"currHeight":750,"currWidth":1200,"natrualHeight":750,"natrualWidth":1200,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FPOrFbRLVQoQs8cx9blAuNnS6sce%2F%3Fpreview_type%3D16","file_token":"POrFbRLVQoQs8cx9blAuNnS6sce","image_type":"image/png","size":341038,"comments":[]}]}" class="image-uploaded gallery old-record-id-Z5ked0xe1oiMeox1bmyuRuVYsHh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251205120023763wtmBpz0I8mRDAJ.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJQT3JGYlJMVlFvUXM4Y3g5YmxBdU5uUzZzY2UiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWjVrZWQweGUxb2lNZW94MWJteXVSdVZZc0hoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9QT3JGYlJMVlFvUXM4Y3g5YmxBdU5uUzZzY2UvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/POrFbRLVQoQs8cx9blAuNnS6sce/?mount_node_token=Z5ked0xe1oiMeox1bmyuRuVYsHh&mount_point=docx_image" data-width="1200" data-height="750" data-lark-image-uri="drivetoken://POrFbRLVQoQs8cx9blAuNnS6sce" data-lark-image-width="1200" data-lark-image-height="750" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-JVdFdloIjorP49x23HIu6VjZsng"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OeTldOfdcoinRpxPhCSudEA6sed"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Above is the distribution of trading fraud cases by country in Q1 2025. India topped the chart with nearly 27,000 accounts involved, followed by Indonesia (5,603) and the CIS region (6,404). In percentage terms, Indonesia recorded the most dramatic increase, a 1,303% surge from Q4 2024, while the CIS region saw a 245% rise.</span></div><div class="ace-line ace-line old-record-id-Ee9LdPYHNohJZXxt9cJu4PG2sFg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AZnfdkRO3oF2qOxaU0suxgoFsbc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">The spike in fraud across these regions reflects a broader structural challenge: user growth in fast-expanding markets often outpaces progress in financial literacy and platform education. According to a February 2025 report published by the <a data-lark-is-custom="true" href="https://www.business-standard.com/content/specials/making-money-vs-managing-money-india-s-critical-financial-literacy-gap-125021900786_1.html">National Centre for Financial Education</a>, only 27% of Indian adults meet basic financial literacy standards, significantly below the global average of 42%. Among millennials, the gap is even wider: despite high self-confidence, only 19% demonstrate adequate comprehension. This discrepancy exposes individuals to a higher risk of exploitation and undermines long-term wealth creation and ecosystem trust.</span></div><div class="ace-line ace-line old-record-id-PgMbdPq8CoXJphxz3SuuMSvMsmc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JV1HdrBtSoKvj5xjrvCuTpcysed"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Many new users are onboarded through viral events or third-party influencers. However, not all investment advice circulating online is trustworthy. Bad actors frequently disguise themselves as financial experts or influencers, making their followers susceptible to coordinated manipulation disguised as investment strategies. In some cases, entire communities are targeted by Telegram channels or YouTube videos promoting pump groups or secret token launches. In retail-heavy markets with relatively low levels of financial literacy, such dynamics make users more vulnerable to syndicate recruitment and manipulation.</span></div><div class="ace-line ace-line old-record-id-VxFudQLPZoBs1IxE3aauOlMgsbh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZyMld5PUNoxJ61xQMy2uM1TJsRf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">In Indonesia and parts of the CIS, low per-capita income and volatile local currencies have fueled demand for high-risk, high-reward token speculation. Research presented at the International Conference on Information Management and Technology shows that most Indonesian crypto investors are risk-seeking and primarily driven by profit motivation, indicating a willingness to pursue high-risk investments in hopes of significant returns. This environment has given rise to informal social-trading circles. While many form organically, some are exploited by coordinated groups spreading false or manipulative information under the guise of financial advice.</span></div><div class="ace-line ace-line old-record-id-J51ZdKnYYobjLyxR1q8uvUJasWO"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SVO3dRjThoCXzuxLeJNuTKDdsyb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">To address these risks, MEXC deploys real-time detection mechanisms, prioritizes surveillance of small-cap assets, and strengthens its risk-monitoring tools to identify abnormal behavior. The platform operates a multi-layered risk-control system combining automated detection, human review, and regional escalation procedures. Accounts exhibiting suspicious activity, including irregular order patterns, are temporarily reviewed or restricted in accordance with global AML regulations and internal protocols aligned with FATF guidelines. These measures help protect MEXC's broad user base from illicit behavior that threatens trust and fairness in the market.</span></div><div class="ace-line ace-line old-record-id-I229dXsJ3okiatxmh8uubsoOs7e"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TarUdQHtDoJqJsxZRgkuZlEHs8d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">To enhance transparency and awareness of fair trading practices, MEXC plans to release an updated <a data-lark-is-custom="true" href="https://www.mexc.com/announcements/article/17827791524314">Risk Control Guide</a>, provide user training in affected regions, and introduce dedicated appeal procedures. The exchange will also roll out educational initiatives including the MEXC Guardian Safe Trading campaign and the MEXC Guardian Fund, aimed at offering financial protection for retail users impacted by fraud.</span></div><div class="ace-line ace-line old-record-id-Mhdxdju3co0UfXxLUVVuqq2Esmb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZMj0dmykjoyU5Lxc9Dfu9Rxqslg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">This is not the first time MEXC has raised concerns about malicious market behavior. In March, the exchange <a data-lark-is-custom="true" href="https://blog.mexc.com/mexc-detects-and-eliminates-coordinated-market-manipulation-scheme/">reported</a> a similar surge in manipulative activity, particularly involving users from the CIS and Vietnam, further demonstrating the cyclical and region-specific nature of fraud trends in crypto markets.</span></div><div class="ace-line ace-line old-record-id-XYC6d9k2VoyReTxsr7eufGJzsJj"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-H56ddXqokoeOHVxdlFNujogusAf"><strong style="font-family: arial, helvetica, sans-serif; font-size: 16px;">About MEXC</strong></div><div class="ace-line ace-line old-record-id-LR67docFgoA31gxYH3OuecMFswK"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Founded in 2018, MEXC aims to be "Your Easiest Path to Crypto." Serving over 40 million users across more than 170 countries, MEXC is known for its wide selection of trending tokens, attractive <a data-lark-is-custom="true" href="https://blog.mexc.com/glossary/airdrop/">airdrop</a> opportunities, and low trading fees. Designed for both beginners and experienced investors, our secure and user-friendly platform provides efficient access to digital assets. With a strong focus on convenience and innovation, MEXC strives to make crypto trading more accessible and rewarding for everyone.</span></div></div>
Attention! Beware of Scammers!
<div data-page-id="EBBodioAFoKiiWxUUbfuLKNEste" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-Lu6jdSy0YoOUQhxVVgcum5hRsMd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Please stay vigilant when making P2P transactions. Recently, there has been a surge in fraudulent activities involving fake MEXC Wallet payments, fake escrow accounts, and deliberate delays in providing payment details to force order cancellations.</span></div><div class="ace-line ace-line old-record-id-KlEJdqM4morVk4xmZhhu4YW1slf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Rx9IdkcNTofofCxnxppu2wdkske"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>Common Scam Tactics </strong><strong>and</strong><strong> Examples of Automated Messages:</strong></span></div><div class="ace-line ace-line old-record-id-Qw2gdqbi6ow4vDxdxgvu5NaysKe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UMTOdfmOgo1rwvxJyiEu7Wdqs2f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>1) Payment via MEXC Wallet</strong> The scammer claims that the buyer's funds will first go to a MEXC Wallet and that you must confirm the trade before receiving the money. Once you confirm, no payment is actually made.</span></div><div class="ace-line ace-line old-record-id-UmL0doEdNoqOMAxtodhuIagksaf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VIJld82dXoPE7Px3R8BuPsP4sqf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>2) Exchange Escrow Account</strong> Fraudsters claim to pay using a platform escrow account, telling you the funds will be released once you top up your exchange balance. In reality, no money ever reaches your account.</span></div><div class="ace-line ace-line old-record-id-WYEsdC9cmoCjXOxfK1ZuRlzhsmg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Q6Rgd7tSho8407xdXmruzA56s4n"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>3) Exchange Cold Wallet</strong> You are told the funds will first go to the exchange's cold wallet and will be sent to you after you confirm. This is a trick. Once you confirm the trade, the scammer disappears.</span></div><div class="ace-line ace-line old-record-id-Igs5dFuV3ozIVax2JB8uicrcsAb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ICjWdbevHoevHHxhCxGuj5Gxsfe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>4) Delayed Payment Details to Force Order Cancellation</strong> A scammer creates a sell order and states that payment details will be shared in chat. The buyer starts the trade and waits for bank details. The scammer deliberately delays sending payment information until 1–2 minutes before the order times out. The buyer rushes to transfer funds but runs out of time to click, "I've Paid." The order expires automatically, and the scammer receives the buyer's money without releasing any crypto.</span></div><div class="ace-line ace-line old-record-id-LOHGd3SJPoIwJxxP4NlusJYCsKf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-H2eidGyy4odVINxUzYxu2errsSh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>5) Fake Customer Service</strong> The scammer responds to your sell order, confirms payment in the system without actually paying, then opens a dispute claiming they sent the money. They then impersonate MEXC Customer Service using names such as Support or Assistant P2P and pressure you to confirm the trade. They may also send fake payment receipts.</span></div><div class="ace-line ace-line old-record-id-RTtwdpmUeo697SxrKKnuv7D2swg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Zau2dBVZqo7KPExY3GCu2LUOst6"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Do not confirm anything. Wait for the real Customer Service team to join the chat, ban the scammer, and release your crypto back to you. Scammers often continue messaging even after real Customer Service enters the chat.</span></div><div class="ace-line ace-line old-record-id-VNVadDTbIoBlq3xz2gbuFAQVsdg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CGmtdfKrkowQNKxLWp5uaDA4sMc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>6) Fake MEXC-P2P Merchant Agreement</strong> During a trade, scammers may send a fake document claiming that after completing the trade, funds will be automatically transferred. This is designed to gain your trust and mislead you into sending money.</span></div><div class="ace-line ace-line old-record-id-GEmFd21NXo93UqxyPSMuz5M3sag"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DFdjdJKjso2UlyxsKJuu0lFEs8f"><strong style="font-family: arial, helvetica, sans-serif; font-size: 16px;">How to Protect Yourself:</strong></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-LU2odWBl6osDcqxC6XGu89DesJd" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Never confirm a trade until funds have actually arrived in your account.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-EWQRdUv52ozJwbx6H2Vu2Sb2sWd" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Check the counterparty's trade history, including number of trades, completion rate, reviews, and merchant verification.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Azh5dnC2RojH12xV8uAuSDjnswh" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Never transfer money for unfreezing, activation, or similar requests.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-XIvOd4QrvonyXKxVj7xu1RlMsQe" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Ignore unusually high exchange rates, as these are often traps.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Z9pCduIsjoEIGdx4AvFuTccqsCe" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Do not trust screenshots or proof of payment. Always verify the deposit yourself.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-SJC8disMJo8oiXxLFTruxdk8sCe" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Always read P2P rules on the official MEXC website.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-KOxodjcIboTsTnxvbBuuKYxvsjc" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Check the ad carefully. If a seller refuses to provide payment details upfront and only promises them in chat, this is a red flag.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-KBi5dJxthoiTZKxaNbnu4ktLsDc" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Communicate only within the trade chat.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-D02ldR5Vlo614SxZpA5uzXt3shh" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Watch the trade timer. If the seller delays sending payment details and time is running out, do not transfer any money. Cancel the trade and choose a seller with clear terms.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-RFrVdSzWPoUPHbx2XRLurt4ys7g" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Never send money after the order expires. Once time runs out, the platform cannot protect you, even if you later receive payment details.</span></div></li></ul><div class="ace-line ace-line old-record-id-IEgpdMzyJo13YBxQTc5u2vVnsdy"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UbuAdepjPoxQ6rxJp2jubyT3sxe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">If you encounter a scam attempt, contact Customer Service immediately. Below are examples of scammer accounts and the messages they send:</span></div><div class="ace-line ace-line old-record-id-Y95Sd86kaosfJqxVcjquiHCXsdB"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="image-uploaded gallery" data-ace-gallery-json="{"items":[{"uuid":"2887402b-f5ff-463f-a7cf-f565d21be4a6","height":340.21875,"width":203.3359375,"currHeight":340.21875,"currWidth":203.3359375,"natrualHeight":1280,"natrualWidth":765,"pluginName":"imageUpload","scale":0.6775841573802593,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FZTIqb5BYTot4PLxyum6uWB4Usgd%2F%3Fpreview_type%3D16","file_token":"ZTIqb5BYTot4PLxyum6uWB4Usgd","image_type":"image/png","size":336576,"comments":[]},{"uuid":"9ae7cc72-c130-43cb-b5da-661d7016f19e","height":340.3125,"width":592.65625,"currHeight":340.3125,"currWidth":592.65625,"natrualHeight":735,"natrualWidth":1280,"pluginName":"imageUpload","scale":1.1653500934407042,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCgVBbODjtoiFs5xsOF4ulcNxsqf%2F%3Fpreview_type%3D16","file_token":"CgVBbODjtoiFs5xsOF4ulcNxsqf","image_type":"image/png","size":332459,"comments":[]}]}"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251205115920657Pl0zrJ9i6dNlq9.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJaVElxYjVCWVRvdDRQTHh5dW02dVdCNFVzZ2QiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTW9ubmRjUUMwb2Rtem14SnEwWHV4SU5Hc0FjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9aVElxYjVCWVRvdDRQTHh5dW02dVdCNFVzZ2QvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/ZTIqb5BYTot4PLxyum6uWB4Usgd/?mount_node_token=MonndcQC0odmzmxJq0XuxINGsAc&mount_point=docx_image" data-width="765" data-height="1280" data-lark-image-uri="drivetoken://ZTIqb5BYTot4PLxyum6uWB4Usgd" data-lark-image-width="765" data-lark-image-height="1280" class=" old-record-id-MonndcQC0odmzmxJq0XuxINGsAc" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; width: 300px;"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251205115920237VWHkkeyWVgDR2c.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDZ1ZCYk9EanRvaUZzNXhzT0Y0dWxjTnhzcWYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTzJyYWRtRlNNb2xQY1N4WFF0a3U2Q3NDc1VlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DZ1ZCYk9EanRvaUZzNXhzT0Y0dWxjTnhzcWYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/CgVBbODjtoiFs5xsOF4ulcNxsqf/?mount_node_token=O2radmFSMolPcSxXQtku6CsCsUe&mount_point=docx_image" data-width="1280" data-height="735" data-lark-image-uri="drivetoken://CgVBbODjtoiFs5xsOF4ulcNxsqf" data-lark-image-width="1280" data-lark-image-height="735" class=" old-record-id-O2radmFSMolPcSxXQtku6CsCsUe" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; width: 600px;"></span></div><div data-type="grid" class=" old-record-id-CXTzdkOvHojmLaxuIpsueQ9Jsxc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f71f6406-990f-4abb-9a7b-3b568ea31dfd","height":658,"width":1280,"currHeight":658,"currWidth":1280,"natrualHeight":658,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FRniWbefIiovqIxxZaD2uibDwsye%2F%3Fpreview_type%3D16","file_token":"RniWbefIiovqIxxZaD2uibDwsye","image_type":"image/png","size":422691,"comments":[]}]}" class="image-uploaded gallery old-record-id-FIK2dO21voTCzvxVZfUuuv3Psge"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251205115920142ipEJPzin6rwg64.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJSbmlXYmVmSWlvdnFJeHhaYUQydWliRHdzeWUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRklLMmRPMjF2b1RDenZ4VlpmVXV1djNQc2dlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9SbmlXYmVmSWlvdnFJeHhaYUQydWliRHdzeWUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/RniWbefIiovqIxxZaD2uibDwsye/?mount_node_token=FIK2dO21voTCzvxVZfUuuv3Psge&mount_point=docx_image" data-width="1280" data-height="658" data-lark-image-uri="drivetoken://RniWbefIiovqIxxZaD2uibDwsye" data-lark-image-width="1280" data-lark-image-height="658" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Io8FdVijDonjYsxMrWTu71nSs2f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-A7BhdgWXgoQGJSxx2HhuzlIlsOd"><strong style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Examples of Scam Messages:</strong></div><div class="ace-line ace-line old-record-id-D2lbdGHtKoHiwyxEBWouWfPZskh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WqUPdhqAno1KCaxAyXqu3iAsshh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">"Hello, the payment will be made through the MEXC Wallet. The money goes to their wallet first, and once it arrives, the CONFIRM button will activate for you. You will receive the funds immediately after confirming the trade."</span></div><div class="ace-line ace-line old-record-id-SWAydniQ7olk6JxLerTu6CeMsVd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XbZidduLqocvMcxsSODuMSdGsvb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">"Payment with funds held in the MEXC platform escrow. To credit rubles from the exchange to your bank card, you must deposit USDT to the platform through the order. Once the trade is completed, the payment will be transferred automatically to your card."</span></div><div class="ace-line ace-line old-record-id-Fw5DdfCTroYt1LxsQNPuSpWLsSh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OmB6dOdFSoaHoRxL6fwuk0bCs1N"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">"Hello, I will pay using the exchange's cold wallet. First, I deposit money to their wallet; once the funds reach it, the trade will be marked as Paid. To receive the funds, you just need to confirm."</span></div></div>
Risk Warning Regarding Counterfeit "MEXC Public Chain Initiative"
<div data-page-id="Od5adTPqwoyZq6x0EdjuZ29qsLh" data-lark-html-role="root" data-docx-has-block-data="false"><div class="ace-line ace-line old-record-id-PdVhd7TPToK3q5xMUCYuZSP6sQG"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Recently, MEXC has identified third parties misusing the name of the MEXC Public Chain Initiative to promote fraudulent investment projects and spread false information. These unauthorized activities have negatively impacted the MEXC brand. We urge all users and relevant parties to stay vigilant and avoid being misled.</span></div><div class="ace-line ace-line old-record-id-Mmf9d5VVtoHoHsxce6iu64SYswf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EyEhd6yABojHikxaaq5ueGf3sNb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">MEXC issues the following statement:</span></div><div class="ace-line ace-line old-record-id-KGfidkjVGoVTwFx5MsCunscFsye"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Zq08dgrOzo3Ke1xrPZIuphLdsVd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">MEXC adheres to a user-first principle, and all official updates are published exclusively through MEXC's official channels. Any information related to public chain projects involving MEXC that does not originate from official platforms is unrelated to MEXC. The platform will disclose any public chain-related plans according to the official schedule, and currently, no such announcements have been made. Any activities that falsely use the MEXC name or impersonate MEXC staff to induce user actions are illegal, unauthorized, and constitute malicious infringement.</span></div><div class="ace-line ace-line old-record-id-N3e2d1pxTotm0qxbEXnukXYCsvg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VtXndX9jwoP2bqxXZJ3uyt2ms9c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">If you have doubts about information claiming to be associated with MEXC, please verify it through the <a data-lark-is-custom="true" href="https://www.mexc.com/official-verify">official verification channel</a> on the MEXC website or contact our online Customer Service for confirmation. MEXC welcomes users and relevant parties to report any misconduct. Should you discover fraudulent behavior involving impersonation or misuse of the MEXC name, please file a report directly.</span></div></div>
Risk Alert from MEXC: Beware of Scams Impersonating User Offboarding Notices
<div data-page-id="V4Edd7Oa2ozlN1x6VIvukNkpsFf" data-lark-html-role="root" data-docx-has-block-data="false"><div class="ace-line ace-line old-record-id-D15wd4t2VosHZsxQgMUuY7LCsqe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">MEXC has recently identified fraudulent activity in which criminals impersonate official MEXC Customer Service by sending SMS messages claiming that users are being offboarded. These messages direct users to log in to fraudulent websites or apps and submit personal information for so-called "fund verification." The actual intent is to steal account credentials and induce users to withdraw assets, resulting in financial loss.</span></div><div class="ace-line ace-line old-record-id-E0EbdJrCEoyM43xqqCcuO6nHswc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WdAEdLB9so4p7JxZ3A1u16Y7s1c"><strong style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Note: MEXC will never ask for your account password, SMS verification code, Google Authenticator code, or any other sensitive information.</strong></div><div class="ace-line ace-line old-record-id-WQRxdpk8jox0qqxaJ7SuqaDystg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NgvddawPto7dHsxKWDyuZUOgsRU"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">To protect yourself from scams, please follow these guidelines:</span></div><div class="ace-line ace-line old-record-id-TPZQd94vBoaUyjxQu5Lu1w75scg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NdABd7LEioJZBtxWZQbu3t5ysre"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>1) Verify official channels:</strong> Always confirm that you are visiting the official MEXC website. If you encounter a suspicious link, use our official <a data-lark-is-custom="true" href="https://www.mexc.com/official-verify">verification channel</a> to check its authenticity.</span></div><div class="ace-line ace-line old-record-id-L1pPdKtaWoJJUSxPiUFuYfErsvf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZqXadczN4oq7loxyijWuaQfps8e"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>2) Never share sensitive information.</strong> Do not disclose your account credentials, passwords, verification codes, or any other personal information to any website or individual claiming to be an official representative of MEXC.</span></div><div class="ace-line ace-line old-record-id-BcmedNEHAoCk4fxnF8guRPkEsNh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JIOidRUvFoYRuZx2waFub0EUshb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>3) Be cautious of unsolicited contact.</strong> Be alert to anyone who contacts you proactively and claims to be from MEXC. If someone presents themselves as Customer Service, verify their identity through the official verification channel, or contact MEXC directly via the official website or in-app Customer Service.</span></div><div class="ace-line ace-line old-record-id-XzyfdVJ48o23UbxeyKVuuvvWs9g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Rl8idmHSvoukXaxMo2JusTmxsrd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">For more information on fraud prevention, please refer to the announcement: <a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-avoid-common-investment-transfer-scams-360050401052">How to Avoid Common Investment Transfer Scams</a>.</span></div><div class="ace-line ace-line old-record-id-AfS5dpM4Hob18AxNjlzuVrPFsHb"><span style="font-family: arial, helvetica, sans-serif;"><br></span></div></div>
MEXC Risk Warning: Beware of Phone Scams Impersonating MEXC Staff
<div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">As global interest in digital assets continues to grow, we have received reports from users regarding fraudulent activities carried out by individuals impersonating MEXC. These scams involve callers posing as MEXC Customer Service representatives or VIP account managers, reaching out via phone, Telegram, or other social media platforms to lure users into fake communities. In particular, by altering their bio, display name, or location, they disguise themselves as official MEXC staff to lure users into fake groups. These groups may host livestreams promising investment guidance or ask users to transfer digital assets to specified addresses.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">In response to this, we would like to offer an official reminder:</strong></span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">1) Official Account Verification Criteria:</strong> MEXC verifies accounts only by username. Other profile fields, such as bio, display name, or location, are not valid inputs for official verification. Please verify carefully and beware of scams.</span></span></div><div><br /></div><figure style="width:50%"><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251107120026569hgkNYv8gY8zm3v.png" width="574" height="824" /></figure><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">You can use </span></span><a target="_blank" href="https://www.mexc.com/announcements/article/use-mexc-verify-to-prevent-impersonation-scams-4410387084057" rel="noopener noreferrer"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">MEXC Verify</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"> to identify and confirm whether an account is an official one.</span></span></div><div><br /></div><figure><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251107120036052IeDRWFTw3kilXW.png" width="1082" height="738" /></figure><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">2) Official Community Channels: </strong>All community information and access channels should be verified through the official MEXC website. MEXC never operates any investment groups under the guise of "trading guidance" or "copy trading with instructors." Any outreach claiming affiliation with MEXC for such purposes is fraudulent. If you come across any communities or chat groups claiming to be part of MEXC, make sure to double-check through official channels.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">3) Privacy Protection Commitment:</strong> We are fully committed to protecting user privacy. MEXC will never share your personal information, nor will we ever ask for your account credentials, SMS codes, or Google Authenticator codes under any circumstances.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">We urge all users to remain vigilant against false promotions and carefully verify the legitimacy of any unsolicited messages. For accurate information regarding MEXC events and community updates, always refer to official announcements published on our website to avoid financial loss.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">If you require assistance or have any questions, please click the "Online Customer Service" button at the bottom right corner of our homepage to submit your inquiry, or contact Customer Service via email: service@support.mexc.com</span></span></div><div><br /></div></div>
Risk Reminder Against Fraud in Form of "Suspected Money Laundering, Account Abnormalities and more"
<p><strong>Dear users,</strong></p>
<p> </p>
<p>Recently, there have been users reporting to receive phone calls or SMS from someone claiming to be from the official customer service team of MEXC. They often contact our users pretending that their order is suspected of money laundering or certain account abnormalities and will proceed to guide users to login to a specific website or app, submit relevant information for verification of assets, thus obtaining the user's account information and trick them to withdraw tokens to a specific wallet.</p>
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<p>MEXC will not ask users for your account information, SMS verification, Google Authenticator code or other sensitive information. Please be aware of fraud involving persons posing as MEXC personnel or claiming to represent us. Here's a few ways for fraud prevention: </p>
<p> </p>
<p>1) Make sure you are visiting MEXC official website. You may verify the website through our <a href="https://www.mexc.com/official-verify">Official Verification Channel</a></p>
<p>2) Do not disclose any account information, password, verification codes and other sensitive information to any website or so-called official personnel.</p>
<p>do not disclose account numbers, passwords, verification codes and other sensitive information to any website or so-called official personnel.</p>
<p>3) Watch out for anyone who contact you claiming to be an official personnel. Please ask for official verification through our <a href="https://www.mexc.com/official-verify">Official Verifcation Channel</a> if you ever encounter someone that claims to be from MEXC.</p>
<p> </p>
<p>Please do not hesitate to contact our customer service for assistance.</p>
<p> </p>
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<p><span style="font-weight:400">Refer a friend to enjoy high rebate, create your personalized invitation link today: </span></p>
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<p> </p>
<p><span style="font-weight:400">Enjoy trading on MEXC</span></p>
<p><span style="font-weight:400">The MEXC Team,</span></p>
<p><span style="font-weight:400">2021-06-29</span></p>
How to Prevent Attacks from Phishing Network？
<p><strong style="font-weight:bolder">I. What is a phishing attack?</strong><br />Phishing-attack refers that hackers defrauding usernames, passwords, ID, capital and other sensitive personal information by claiming that they are staff from MEXC, operation department or customer-service division to gain trust from users. <br /><br /><strong style="font-weight:bolder">II. How do Hackers Steal Users' Information?</strong><br /><strong style="font-weight:bolder">1. Virus:</strong><br />Hackers may be able to create a fake website that looks the same as MEXC's official website. Then, they send the address of the fake website to the user’s computer via virus program, email, etc., or put it on a search website for users to sign in. In such ways, they are able to steal users’ account, password and assets.<br /><br /><strong style="font-weight:bolder">2. Short message:</strong> <br />Hackers often send short messages to users in the name of MEXC to inform users that they won a prize or their accounts were stolen as ways to push users to enter the address in the short message to do ID verification. If users do so, their accounts, passwords and their assets will be stolen.<br /><br /><strong style="font-weight:bolder">3. Counterfeit website:</strong> <br />Hackers may first create a counterfeit website, and then spread information of promotions, often with coveted prizes via QQ, WeChat and other social medias to induce users to log in to the counterfeit website. If users do so, their accounts, passwords and their assets will be stolen.<br /><br /><strong style="font-weight:bolder">4. Emails:</strong> <br />Hackers often send a large amount of emails to users to pretending to be MEXC official emails. These emails often involve information of prize giveaways, system upgradings, etc., to induce users to login to a website that looks similar to MEXC official website. Once users log in these kinds of websites, their personal information and assets will be stolen.<br /><br /><strong style="font-weight:bolder">5. Hackers: </strong><br />Hackers like to send phishing links in MEXC community groups to induce users to log into counterfeit websites.<br /><br /><strong style="font-weight:bolder">III. How to prevent anti-phishing?</strong><br /><strong style="font-weight:bolder">1. We recommend users to use chrome browsers as it is more secure. Users shall upgrade it to its latest version.</strong></p><p><i><strong style="font-weight:bolder">Note:</strong><strong style="font-weight:bolder"> </strong></i>Chrome is a product of Google. It has relatively high security level that is generally recognized by the public. Upgrading it to the latest version is required because the lower versions often have many bugs. For example, the phishing-attack link of Punycode: <a href="https://blog.csdn.net/qq_27446553/article/details/70255763">https://blog.csdn.net/qq_27446553/article/details/70255763</a><br /><br /><strong style="font-weight:bolder">2. Do not install browser plug-ins without checking. </strong><br /><i><strong style="font-weight:bolder">Note:</strong></i> Plug-ins often have very high authority. If you add any plug-ins without checking, you are then under the risk of getting your account stolen. For example, the “User-Agent Switcher” event of Chrome.<br /><br /><strong style="font-weight:bolder">3. Do not open suspicious links, or enter MEXC accounts & passwords on unidentified websites.</strong><br /><br /><strong style="font-weight:bolder">4. Regularly check your computer and cellphone by installing antivirus program.</strong><br /><br /><strong style="font-weight:bolder">5. Update system paddings timely.</strong><br /><br /><strong style="font-weight:bolder">6. Do not send your MEXC verification code to anyone.</strong><br /><br /><strong style="font-weight:bolder">7. Before login, users should make sure that the site is MEXC's official website. For unknown domains, please contact our customer service for help.</strong></p><p> </p><p> </p><p> </p>