Coinbase, Robinhood Go Dark as Amazon Web Services Suffers Major Outage

TLDR

• Amazon Web Services experienced a major outage starting around 3 a.m. Eastern time Monday, affecting its US-East-1 region
• Multiple platforms reported service disruptions including Coinbase, Robinhood, Snapchat, Roblox, Fortnite, Disney+, United Airlines, and McDonald’s
• AWS reported “significant signs of recovery” by 5:30 a.m. Eastern time and later declared the issue “fully mitigated”
• Coinbase assured users that all funds remained safe despite platform access issues
• The outage affected global services that rely on AWS infrastructure in the affected region

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Amazon Web Services experienced a major outage early Monday morning that disrupted access to numerous websites and applications. The cloud computing giant first reported increased error rates in its US-East-1 region shortly after 3 a.m. Eastern time.

The disruption affected a wide range of services across different industries. Cryptocurrency exchange Coinbase was among the platforms hit by the outage. The company acknowledged that many users were unable to access the platform.

Coinbase stated it was working on the issue. The exchange reassured customers that all funds remained safe despite the access problems.

Stock trading platform Robinhood also experienced service interruptions during the outage. Social media app Snapchat faced similar issues affecting user access.

Gaming platforms were not spared from the disruption. Roblox and Fortnite both reported problems during the outage period.

Affected Services Span Multiple Industries

Entertainment services experienced disruptions as well. Disney+ users encountered access issues during the outage window.

United Airlines faced what it described as a “system glitch” in response to a user complaint. The airline’s app and website became inaccessible for some customers.

Fast food chain McDonald’s was also affected by the service disruption. The company’s digital services experienced issues during the outage.

News websites including Barron’s and MarketWatch reported impact from the AWS problems. Users visiting these sites encountered access difficulties.

AI company Perplexity confirmed it experienced disruptions during the outage. The company relies on AWS infrastructure for its services.

Recovery and Response

AWS reported “significant signs of recovery” at 5:30 a.m. Eastern time. The cloud provider later declared the issue “fully mitigated.”

According to Downdetector, which tracks internet disruptions, a rapidly growing list of sites reported problems. The tracking service showed widespread impact across different sectors.

Amazon’s own services were affected by the outage. Users reported issues accessing Amazon’s platforms during the disruption period.

The US-East-1 region is one of AWS’s major data center locations. Global services that depend on infrastructure in this region experienced cascading effects from the outage.

AWS stated that the increased error rates affected multiple services within the region. The company worked to resolve the issues throughout the early morning hours.

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