How to Complete Primary KYC Verification
<div><ul start="1" style="list-style-type:disc"><li><div><a href="https://www.mexc.com/announcements/article/17827791519718#:~:text=1.%20How%20to%20Complete%20Primary%20KYC%20Verification%3A%20Web"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Web Version</span></span></a></div></li><li><div><a href="https://www.mexc.com/announcements/article/17827791519718#:~:text=2.%20How%20to%20Complete%20Primary%20KYC%20Verification%3A%20App"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">App Version</span></span></a></div></li></ul><div><br /></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">1. How to Complete Primary KYC Verification: Web</strong></span></h2><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Log in to the official </span></span><a href="https://www.mexc.com"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">MEXC website</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">. From the navigation bar, click on the <strong style="font-weight:bolder">user icon</strong> and select <strong style="font-weight:bolder">Identification</strong> to open the </span></span><a href="https://www.mexc.com/user/id-auth"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">KYC verification page</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">. Under <strong style="font-weight:bolder">Primary KYC</strong>, click the <strong style="font-weight:bolder">Verify via Web</strong> button.</span></span></div><div><br /></div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202508272048595187wejmEwafMo5nq.png" /></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">On the Primary KYC page, follow these steps to complete KYC verification:</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">Select document information</strong>: Choose the appropriate <strong style="font-weight:bolder">Country/Region (the issuing country of the document)</strong>and <strong style="font-weight:bolder">ID Type</strong>.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">Upload document photos</strong>: Take or upload the <strong style="font-weight:bolder">front and back photos</strong> of your ID document. To ensure approval, the photos must be clear and complete, with all four corners visible. You can either take new photos directly or select existing ones from your local album.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">Submit for review</strong>: After confirming all information is correct, click <strong style="font-weight:bolder">Submit for Review</strong> to complete your application. The system will review your submission within 24 hours and provide the KYC verification result. Please wait patiently in the meantime.</span></span></div><div><br /></div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827204900278SnHaMyrQmj3wcF.png" /></div><div><br /></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">2. How to Complete Primary KYC Verification: App</strong></span></h2><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">1) Open and log in to the MEXC App, then tap your <strong style="font-weight:bolder">user icon</strong>.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">2) Tap the <strong style="font-weight:bolder">Verify</strong> button next to your nickname at the top to enter the KYC page.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">3) Under <strong style="font-weight:bolder">Primary KYC</strong>, tap <strong style="font-weight:bolder">Verify</strong>.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">4) Select the <strong style="font-weight:bolder">ID Issuing Country/Region</strong> and <strong style="font-weight:bolder">ID</strong> <strong style="font-weight:bolder">Type</strong> for your ID, then tap <strong style="font-weight:bolder">Next</strong>.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">5) Take a new picture of or upload the <strong style="font-weight:bolder">front and back photos</strong> of your ID document. To ensure approval, the photos must be clear and complete, with all four corners visible. You can either take new photos directly or upload existing ones from your local album.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">After confirming all information is correct, tap <strong style="font-weight:bolder">Submit</strong> to complete your application. The system will review your submission within 24 hours and return the KYC verification result. Please wait patiently in the meantime.</span></span></div><div><br /></div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827204859812yStYecAqJJhmh0.png" /></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Note: You may also skip Primary KYC and proceed directly to Advanced KYC.</span></span></div><div><br /></div><h3><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Recommended Reading:</span></span></h3><ul start="1" style="list-style-type:disc"><li><div><a style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px" href="https://www.mexc.com/zh-MY/announcements/article/360041069032">How to Perform Advanc ed KYC</a></div></li><li><div><a style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px" href="https://www.mexc.com/announcements/article/17827791529664">Common Questions About KYC Verification</a></div></li></ul><div> </div></div>
What Documents Do I Need for KYC Verification?
<div><h2>1. MEXC Supports Three Document Types:</h2><ul style="list-style-type:disc"><li style="text-align:left"><div>ID Card</div></li><li style="text-align:left"><div>Passport</div></li><li style="text-align:left"><div>Driver's license</div></li></ul><h2>2. Example</h2><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241120101557226IiTFSr6AmNBmyN.png" width="518" style="max-width:100%;height:auto" /></div><div style="text-align:center">(Primary KYC - Web)</div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20241120101557193qdM22WAc0uVwTg.png" width="367" style="max-width:100%;height:auto" /></div><div style="text-align:center">(Primary KYC - App)</div><h2>3. Document Photo Requirements:</h2><ol start="1" style="list-style-type:decimal"><li style="text-align:left"><div>Document types supported on MEXC: ✅ ID card ✅ Passport ✅ Driver's license.</div></li><li style="text-align:left"><div>Document types not supported on MEXC: ❌ Residence permit.</div></li><li style="text-align:left"><div>Please provide a valid, unexpired government-issued document.</div></li><li style="text-align:left"><div>Take a photo of the original document. Edited or processed images using graphic editing tools are not permitted. Ensure all content in the photos is clear and visible.</div></li><li style="text-align:left"><div>Please ensure you are of the legal age to enter into a binding contract according to applicable laws.</div></li></ol><h2>4. Tips:</h2><ol start="1" style="list-style-type:decimal"><li style="text-align:left"><div>Verification will fail if your information is entered incorrectly. Ensure the information you provide is accurate and complete.</div></li><li style="text-align:left"><div>Use official, valid documents for verification, and avoid using forged or invalid documents.</div></li><li style="text-align:left"><div>If your KYC verification fails or you encounter other issues, please contact online customer service or submit a support ticket for further assistance. Our customer service team will provide you with more detailed help and support.</div></li></ol></div><p> </p>
How to Complete Institutional Verification
<div><div class="ace-line ace-line old-record-id-doxus4tVT2sXGgNpr9hGs6LLK6e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusptpuctIte2QfRYjd0pU29c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Go to the official MEXC <a href="https://www.mexc.com/">homepage</a> and log in. Then, select <strong>Identification</strong> from your user icon.</span></div><div class="ace-line ace-line old-record-id-doxusdDrTowulHGauJd9GZijHsg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-doxusiBPEGgkWl3s0bcCTWHsGtd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201212720byrQB5zZljaza9.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-doxusQjqBjQBF8jBuq0iFQWvD2g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusWevcAkpx0CdvCPOq2BGBAb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Click <strong>Switch to institutional verification</strong></span></div><div class="ace-line ace-line old-record-id-doxusfifrvK4z2xKJ1ReReJrK0b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-doxusWJiAAOvY47OwQ8vWLmpGXe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201212732XnYluS41uVrck0.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-doxusIv12niKexliNmzXeusJFog"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxustnKLL2h2cOBGtOERtBpmVh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">On the Institutional Verification page, you will see a list of documents you need to prepare in advance. This is to prevent situations where incomplete materials disrupt the verification process, causing you to repeatedly exit and re-enter. It is recommended to gather all required documents before clicking the <strong>Verify Now</strong> button below.</span></div><div class="ace-line ace-line old-record-id-doxusGSv0omLTvmSGS68NGY7ord"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxus5HB2RIAkBRy5U6Lxab7hre"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">MEXC provides reference templates for Board Resolution documents and equity structure materials. You can click<strong> Template</strong> to download and use them.</span></div><div class="ace-line ace-line old-record-id-doxusZwXTYZzdgVlIxumKvS9YPf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-doxusacbDEjLGQbJINfR1Yvjyrb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201212696IAHGKlDm7FFzWB.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-doxusxkHsvOUFMdIbydy22ud73M"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusweh1i9nJiN4nSgo6Y2sUle"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">On the document submission page, you need to fill in detailed information such as <strong>Institution Information</strong>,<strong> Company's Registered Address</strong>, and <strong>Company's Main Operating Address</strong>. After completing the form, click <strong>Continue</strong> below to proceed with entering institutional member information.</span></div><div class="ace-line ace-line old-record-id-doxusauW0d4b7CcQKSLjrCSjkrb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-doxuswASRbdYsxRYQe3q3tVKuXe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201213365l6SqI8DZ3iarub.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-doxus12Q29LGAZiY07OueSPa7kg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusKY3ARE2wsgqHRDl3dRzHt2"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">On the Member Information page, you need to provide information for the<strong> Company Authorizer</strong>, <strong>Individuals with significant responsibility for managing or directing the entity</strong>, and <strong>Ultimate beneficiary</strong>. After completing the form, click <strong>Continue</strong>.</span></div><div class="ace-line ace-line old-record-id-doxusDmUflguLQuEBvDjeiGp3qb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-doxusvTJ1ckKfyrZxC0RVz5cIWe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201212847v4ZGrC154MCWyJ.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-doxusPTpuhJvAmg8ir6rVeSPULb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusdZ9KAr2wONyKa4NkGBdjVC"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">On the Upload Files page, you can start uploading the documents you prepared before beginning institutional verification. Once all documents are uploaded, review the declaration, check <strong>I fully agree with this statement</strong>, and then click <strong>Submit</strong>.</span></div><div class="ace-line ace-line old-record-id-doxus6xfvWDNqz5UGJXcTMmTAoe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-doxusRleouQAYhf7Hr2zUe9sKVd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201213115b0rNloMPEs4zXO.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-doxusdUAOKmFUgdJrscvbu78jLv"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxus5UeJ2htzhMgTZnFnNQ1tph"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">After submission, you will enter the <strong>Review</strong> stage. Please wait patiently. Once approved, your institutional verification will be complete. Note that institutional verification is currently only supported on the web platform.</span></div><div class="ace-line ace-line old-record-id-doxus9MJPStUuBQV6JIhEsNKbMf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusHGNXljnRCly6pZCrvEQ3Jd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">After completing institutional verification, you can increase your account's withdrawal limit to 400 BTC within 24 hours and enjoy additional benefits available to institutional accounts.</span></div><div class="ace-line ace-line old-record-id-doxussT39NXQYdEORcZ6ffCqT6f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-doxuszGa9UyPaEZ98qTUNH14pFd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Recommended Reading:</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxusbFgyrkDqTcauczYzGKx0wb"><div><a href="https://www.mexc.com/announcements/article/17827791519718" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">How to Complete Primary KYC Verification</a></div></li><li class="ace-line ace-line old-record-id-doxusf4MbtG7QdiBruMiCaxoJDc"><div><a href="https://www.mexc.com/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">How to Complete Advanced KYC Verification</a></div></li><li class="ace-line ace-line old-record-id-doxus720fJ72mTLaVov6SApVUqf"><div><a href="https://www.mexc.com/announcements/article/17827791529664" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Common Questions About KYC Verification</a></div></li></ul><div class="ace-line ace-line old-record-id-doxuszykPN8dA2CLr1jtEhgs71c"><span style="font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div></div>
Unable to Upload Photos During KYC
<div><div class="ace-line ace-line old-record-id-OwcddRyKBo0qetxCc52u77Xysbe"><span style="background-color:rgb( 255 , 255 , 0 )">If you are unable to upload photos or are prompted that you have submitted the wrong information during your KYC, you can refer to the following points for verification.</span></div><p><br /></p><div class="image-uploaded gallery old-record-id-XIZzdnb2DowONuxxDPxulECZsZd" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202306151108426943ReCt6csebemgv.jpeg" width="361" style="margin-left:auto;margin-right:auto" /></div><div class="ace-line ace-line old-record-id-L1BZdAULyofak4x6ptaujZznshc"><br /></div><ol class="list-number1"><li class="ace-line ace-line old-record-id-E7XidbwR0ob2t5xcNfJuxYqkssd"><div>The image format must be JPG, JPEG, or PNG.</div></li><li class="ace-line ace-line old-record-id-QBHEd5NBzoWkinxWhfXuHsq5sgK"><div>The image size must be less than <span style="background-color:rgb( 255 , 255 , 0 )">5 MB</span>.</div></li><li class="ace-line ace-line old-record-id-EawIdwEHloLTVgxpMEuuFOoBs7g"><div>The valid ID must be your <span style="background-color:rgb( 255 , 255 , 0 )">personal</span> and <span style="background-color:rgb( 255 , 255 , 0 )">original</span> ID, driver's license, or passport.</div></li><li class="ace-line ace-line old-record-id-IYeLdgX9boz3MwxnvhauDwcws2f"><div>Your valid ID must be that of a citizen of a country that does not restrict trading, as specified in "II. Know-Your-Customer and Anti-Money-Laundering Policy" - "Trade Supervision" of the MEXC User Agreement. MEXC User Agreement link: <a href="https://www.mexc.com/terms" rel="nofollow">https://www.mexc.com/terms</a></div></li><li class="ace-line ace-line old-record-id-AgundUc5AoF6Ntxh7LduF9h9sqg"><div>If you submit an application that meets all of the above requirements, but still cannot complete the KYC verification, it may be due to a temporary problem with the network connection. We recommend that you resubmit your KYC verification based on the following instructions.</div></li></ol><ul class="list-bullet1"><li class="ace-line ace-line old-record-id-BD0IdUcswoWEa5xUSfPuTFdLsSd"><div>Wait a while before resubmitting the application</div></li><li class="ace-line ace-line old-record-id-O5Z4dOgyPoFWMIxrgaIuIYX9sff"><div>Clear the browser and terminal cache</div></li><li class="ace-line ace-line old-record-id-S6t2dxmjEo77a1x8hLEunkTRszc"><div>Submit your application on the website or app</div></li><li class="ace-line ace-line old-record-id-PgvidrgbfoqJIxxzQEfuGlw5sHb"><div>Use other browsers to submit the application</div></li><li class="ace-line ace-line old-record-id-SlhJdc1NTorF1ExsuTCup7pBsRe"><div>Update the app to the latest version</div></li></ul><div class="ace-line ace-line old-record-id-WJgudrgZOoQUgPxUCbBuSVmcsRg">If you are still unable to solve the issue after troubleshooting, please send a screenshot of the KYC interface error message to our Customer Service for verification. We will handle the issue promptly and optimize the relevant interface to provide you with better service. Thank you for your cooperation and support! </div><div class="ace-line ace-line old-record-id-JvjUdARxjojxi1xuiKguJoPwsVb"><br /></div><div class="ace-line ace-line old-record-id-WfHndy6wioeMRVxMTt6uHha6s0d"><br /></div><div class="ace-line ace-line old-record-id-J1D5doZC8o8VJUxxWE8up4ilsvf">MEXC</div><div class="ace-line ace-line old-record-id-PxB5d03rzobnMJxukv0uq1tTsVc">June 13, 2023</div></div><p></p>
How to Complete Advanced KYC Verification
<div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-RNuSdGBsvoBHnJxd9tluz9sjsm8"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><a href="https://www.mexc.com/announcements/article/360041069032#:~:text=1.%20How%20to%20Complete%20Advanced%20KYC%20Verification%3A%20Web">Web Version</a></span></div></li><li class="ace-line ace-line old-record-id-CVo7d8wzHo38HFxwlNLuN1visOe"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><a href="https://www.mexc.com/announcements/article/360041069032#:~:text=2.%20How%20to%20Complete%20Advanced%20KYC%20Verification%3A%20App">App Version</a></span></div></li></ul><div class="ace-line ace-line old-record-id-doxuszvCwANg96irfUBoJVTUJ5d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-EJb1d4h6YonKdrxMASautMHqsAA"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. How to Complete Advanced KYC Verification: Web</strong></span></h2><div class="ace-line ace-line old-record-id-doxusOyinWz6NzyCsxroPtCC87c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxus8twmpZuTI9R9bkFFGjhODf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Log in to the official <a href="https://www.mexc.com">MEXC website</a>. From the navigation bar, click the <strong>user icon</strong> and select <strong>Identification</strong> to open the <a href="https://www.mexc.com/user/id-auth">KYC verification page</a>. Under <strong>Advanced KYC</strong>, click the <strong>Verify via Web</strong> button.</span></div><div class="ace-line ace-line old-record-id-TVntdMh32ol1TpxmjJfuYQZ5sCx"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-doxusTGfAKuHgCIqDAeUz1Yxk6g"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202508272122545832IYF6AZz6JxEpi.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-doxusEfEHi9QzxKWaS2FGa7Yvdg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusKGqC1PBKBzdGYDBUzuOk2g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">On the Advanced KYC page, you will need to complete two steps: <strong>Proof of Identity</strong> and <strong>Facial Verification</strong>.</span></div><div class="ace-line ace-line old-record-id-doxusWDRJCd7ZLm5HwlisO3K4Dh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusAELEcsSI4NS5xN63c0B6sd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">To ensure a smooth verification process, prepare a valid ID document in advance and choose a well-lit environment. Then click <strong>Start Verification</strong> to begin.</span></div><div class="ace-line ace-line old-record-id-QhMAd93uRo3GG5xPmQruzgQhs7i"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-doxusfiLppSQpaElkIgv4kSuxPt"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827212255044VD3PLoTnPvNye1.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-doxusgeBP3Pi2s2gNGnHu6hNywe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusiBUKonaHqlAXVITfXpoBld"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">On the Advanced KYC page, follow these steps to complete verification:</span></div><div class="ace-line ace-line old-record-id-doxusmsxlFm5j0o1zU9QF4juyuh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-VT97df9ftovrkIxHsVEuzttCsxd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>Select document information</strong>: Choose the appropriate <strong>Country/Region (the issuing country of the document)</strong> and <strong>ID Type</strong>.</span></div><div class="ace-line ace-line old-record-id-doxus4WtnrcY9c3VYECI6opeKHh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusE4kJaSFCjx3hSsMQebuvjH"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>Upload document photos</strong>: Take a new picture of or upload the <strong>front and back photos</strong> of your ID document. To ensure approval, the photos must be clear and complete, with all four corners visible. You can either take new photos directly or upload existing ones from your local album.</span></div><div class="ace-line ace-line old-record-id-doxusy2KCFSg8MlirnOk3YQOvHc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusVQCOl3hOJ2MJgQSbPRKXJe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>Proceed to facial recognition</strong>: After confirming all information is correct, click <strong>Continue</strong> to start the facial recognition selfie verification.</span></div><div class="ace-line ace-line old-record-id-doxusvxHi1zTN67Cq8wYOiFmXje"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-EVPAdWu90oocf1xeoPEusIfds9d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>Note:</strong> The document selection in Advanced KYC depends on your Primary KYC status:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-KX3cdm1K8ovW7exttWsulgg5sae"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">If you have not completed Primary KYC, you must reselect <strong>Country/Region (the issuing country of the document)</strong> and <strong>ID Type</strong>.</span></div></li><li class="ace-line ace-line old-record-id-HnNCd6WerooSIDxulatuUA5bsCf"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">If you have already completed Primary KYC, the system will automatically use your previously submitted information, and you will only need to select the<strong> ID Type</strong>.</span></div></li></ul><div class="ace-line ace-line old-record-id-doxus5BKCMVVpH3IRSANFrQw9Je"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-doxusTYWhOjwM6mxKmecMyRzjQh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827212254378TUIjRho8xpG2bR.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-doxusyaFdpzhgPLSlA9bFAjfr1d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxus91AygziMiy0y9m46gDH6Pe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Check the <strong>Data and Privacy</strong> box, then click <strong>Continue</strong>.</span></div><div class="ace-line ace-line old-record-id-YlJAdhuUBob6sexy2anuYiGesYg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-doxus0tg3fqvQm9K2m64UvX5jXg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827212254135E3rp9b98L3NFEC.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-doxusWZIBHFilNfTgbXMWhy17mh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxuswqTOno6ErMfLn9g6cJwTNf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Allow the app to access your camera for facial recognition verification. Once permission is granted, click <strong>Continue</strong> to proceed to the next step.</span></div><div class="ace-line ace-line old-record-id-BLZ9dzHDHoUlPpxbvv6u6MdAsyg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-doxusmDtqmyW1FEYB8v0TL0hBfh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827212254378ikceKCgREMy6bI.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-doxusn2TgGWEkjkWiELCPMRFmwb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusd30wJMcJqDHYS5Nktf1bCe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Use your device camera and follow the on-screen instructions to complete the facial recognition verification and finish the Advanced KYC process.</span></div><div class="ace-line ace-line old-record-id-Usp3dFWsropqpux1sDcue5QDs9f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusJ8OoCBsLeRv1kO5T9L9flf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">During the facial recognition step, choose a well-lit environment and ensure your face is clearly visible, otherwise the verification may fail.</span></div><div class="ace-line ace-line old-record-id-doxusRvTnW2noqLZ2HTBB9lhLox"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxus7Y1k7z2Slg9cF2KgHHOHoe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Advanced KYC will be reviewed within 24 hours, and the result will be provided once the review is complete. Please wait patiently.</span></div><div class="ace-line ace-line old-record-id-XMrVd24vjogxRsxLuFWu7V21sid"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-doxusKnQgvf2MOQPYGHy3ryMMdb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827212254777rsaL6NGrTpj3Lc.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-doxusWLXbWLDjWlARVZs43lK2fb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-KhOAdHT6hokw2oxj5yHus2dxsMd"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. How to Complete Advanced KYC Verification: App</strong></span></h2><div class="ace-line ace-line old-record-id-doxusXPLWIPakKuRakLboFuS71Z"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusXV5vSTWWmGMM624XwhD33b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1) Open and log in to the MEXC App, then tap your <strong>user icon</strong>.</span></div><div class="ace-line ace-line old-record-id-doxusx9NKwoKcdXIcnfB3dpTMUb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxus3KU6nUaTEs7v9zEb2dEI7f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2) Tap the <strong>Verify</strong> button next to your nickname at the top to enter the KYC page.</span></div><div class="ace-line ace-line old-record-id-doxusXKxKyY2ZsxlkepOgnp80ac"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusgZTXaxRAkj3zCjEerkoVWe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3) Under <strong>Advanced KYC</strong>, tap <strong>Verify</strong>.</span></div><div class="ace-line ace-line old-record-id-doxus3SDYuMvXfamjjreqMpK1Bc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusroKhuvufYtndJTHs91zy8w"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4) Advanced KYC requires completing two steps: <strong>Proof of Identity</strong> and <strong>Facial Verification</strong>.</span></div><div class="ace-line ace-line old-record-id-doxusCl7vNApDkF55EqICfQnuHd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxuszIRsfeJ3sBPkjf2iv3Bamd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">To ensure a smooth verification process, prepare a valid ID document in advance and choose a well-lit environment. Then tap <strong>Start Verification</strong> to begin.</span></div><div class="ace-line ace-line old-record-id-doxus1R9lNjfPn6PfJe3hyVRosF"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxuspjd3l5Vgb1lp5VutDChPBg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5) Select the <strong>ID Issuing Country/Region</strong> and <strong>ID Type</strong> for your ID, then tap <strong>Next</strong>.</span></div><div class="ace-line ace-line old-record-id-doxusLgwLXASID9QPEmLU9S2Elc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxus3XuOBxcTzTxoMFRXbfp7Ze"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">6) Take or upload the <strong>front and back photos</strong> of your ID document. To ensure approval, the photos must be clear and complete, with all four corners visible. You can either take new photos directly or upload existing ones from your local gallery.</span></div><div class="ace-line ace-line old-record-id-doxushMcBBdG4jzxn400y5LSZmc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusXKukPySkYfFonhAxG1920f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">After confirming all information is correct, tap <strong>Proceed</strong> to proceed to the facial recognition selfie verification.</span></div><div class="ace-line ace-line old-record-id-doxus6Xw7s2BxvQgcFLkFofLFHf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Bh5FdpVKSogtIyxP8Bjuhw6Hs7d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>Note:</strong> The document selection in Advanced KYC depends on your Primary KYC status:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-SQ1Zd9oiYoq736xnAimuBUIQsPd"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">If you have not completed Primary KYC, you must reselect the <strong>Issuing Country/Region</strong> and <strong>ID Type</strong>.</span></div></li><li class="ace-line ace-line old-record-id-FhA4dCXsPoFXzhxWqzNuUhL0sS1"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">If you have already completed Primary KYC, the system will automatically use your previously submitted information, and you only need to select the <strong>ID Type</strong>.</span></div></li></ul><div class="ace-line ace-line old-record-id-doxustlJd0MP0MrnPmP7QJ7tgfr"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-doxusIvThi7c1XdK4ElapiE0wad"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827212258916com9JPgLTbqfFj.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-doxusfW1GekmzQIiKoFijkpinmh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusN6WEIlw9WRKQBnFGmS5J5d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">7) Select your location of residence.</span></div><div class="ace-line ace-line old-record-id-H5fOd5GqTo5sX9xt20Eueiqbsvb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusMUKiwkx46WttH0W1xXM4Cf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">8) After completing the ID verification, tap <strong>Continue</strong> to proceed to the facial recognition selfie.</span></div><div class="ace-line ace-line old-record-id-doxus1djeWoMkZKsIToSsMs88lg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusfTN6Twr3juHFINovx2esnc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">9) Use your device camera and follow the on-screen instructions to complete the facial recognition verification and finish the Advanced KYC process.</span></div><div class="ace-line ace-line old-record-id-doxusAZdtNJwZkfdnxT0W2bfSBg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusF1Xhlvh15eY1ap8zJVqwBh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">During the facial recognition step, choose a well-lit environment and make sure your face is clearly visible, otherwise the verification may fail.</span></div><div class="ace-line ace-line old-record-id-doxus23kYuEzkPXwKmIVkWxWEcg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxustNHn9vnxbzDrt6Kpj6oaTg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Advanced KYC will be reviewed within 24 hours, and the result will be provided once the review is complete. Please wait patiently.</span></div><div class="ace-line ace-line old-record-id-JMqedplLVoOCcGx4YZhuSs9VsRc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-doxusbxCvkJiOL4m4qjpOCrpbwe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202508272122547805a30qCSZiBvlpV.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-doxusuPMTfCbT2iuKqESPmzW1Ch"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-AX05dunIIoSFTsxF628uJo5LsYd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Recommended Reading:</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-NW7fdItKeoxj0rxvNgEuJdess7d"><div><a href="https://www.mexc.com/zh-MY/announcements/article/17827791519718" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">How to Complete Individual KYC Verification</a></div></li><li class="ace-line ace-line old-record-id-DO9Xd6jySoSRyMxXUf7upm0xsNh"><div><a href="https://www.mexc.com/announcements/article/17827791529664" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Common Questions About KYC Verification</a></div></li></ul><div class="ace-line ace-line old-record-id-doxusUG7RmaDyGQwrV71HdB0qLh"><span style="font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div></div>