Token Activation FAQ
<div data-page-id="FnNmd0zYioopQ4xvRhLukV4GsBg" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-doxusT2SneiIQbxR6o2Jb1S3kqc"><strong>1. Why do some tokens need to be activated?</strong></h2><div class="ace-line ace-line old-record-id-doxuslBUcG84rmUULiIablIYX3c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CACddzzkaox8ymx2KOVumwYks3f"><span style="font-size: 16px;"><a data-lark-is-custom="true" href="https://www.mexc.com/">MEXC</a> supports transfers of tokens across different mainnets. Due to differences between mainnets, some tokens must be activated in the receiving wallet before they can be transferred from MEXC. Otherwise, the transfer may fail.</span></div><div class="ace-line ace-line old-record-id-doxusdo51ux9wWBHl0sBHysFT8b"> <span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxus6qJUIdyFHa2sv6XkkYUimh"><strong>2. How can I check whether my token address is activated?</strong></h2><div class="ace-line ace-line old-record-id-doxusYgbZFBPSvHjOwMqFJ9AbYf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FRccdVARNozGTNxNHIuubNFmsif"><span style="font-size: 16px;">When you <a data-lark-is-custom="true" href="https://www.mexc.com/assets/withdraw">withdraw</a> tokens from MEXC, the system automatically checks whether the token address is activated. If it is not activated, you will see <strong>"The address is not available for transfers as it has not been activated"</strong> or a similar message during the withdrawal process.</span></div><div class="ace-line ace-line old-record-id-doxuslQxY9YCnicT4TIK6Cblg9f"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"33559dc2-5f02-4243-8af3-66fde76fc4ad","height":976,"width":2166,"currHeight":976,"currWidth":2166,"natrualHeight":976,"natrualWidth":2166,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FXhC8bK5wEoh02ExbQHmuZQYDspd%2F%3Fpreview_type%3D16","file_token":"XhC8bK5wEoh02ExbQHmuZQYDspd","image_type":"image/png","size":259606,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusJddBtUf3XhJBfzpq7zuPQe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20261001105223646BBNbGpnTqb6P0E.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJYaEM4Yks1d0VvaDAyRXhiUUhtdVpRWURzcGQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNKZGRCdFVmM1hoSkJmenBxN3p1UFFlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9YaEM4Yks1d0VvaDAyRXhiUUhtdVpRWURzcGQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/XhC8bK5wEoh02ExbQHmuZQYDspd/?mount_node_token=doxusJddBtUf3XhJBfzpq7zuPQe&mount_point=docx_image" data-width="2166" data-height="976" data-lark-image-uri="drivetoken://XhC8bK5wEoh02ExbQHmuZQYDspd" data-lark-image-width="2166" data-lark-image-height="976" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-doxusTBqSRzCG6YDLpuh2uXvvmh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusgCPNdXR9WcMOVP6DzcwH6b"><strong>3. What should I do if the address is not activated?</strong></h2><div class="ace-line ace-line old-record-id-Rt9AddQ4woF1Cpx1yjWubN42sXg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-M6rndhaSWoc6UKxRe95uK2jcsqc"><span style="font-size: 16px;">If you see <strong>"The address is not available for transfers as it has not been activated"</strong> or a similar message when you withdraw a token, the receiving address has not been activated.</span></div><div class="ace-line ace-line old-record-id-A7PidTU0Noy3NoxwWR5uNAzOs9e"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TBLDdnXPYoxObmxfTXSuvByqstd"><span style="font-size: 16px;">Activation procedures vary by wallet and platform. Please contact the customer service of the wallet or platform associated with the address to confirm how to activate it.</span></div><div class="ace-line ace-line old-record-id-QBeWd8D3PoUcxdx1tT3uEn8Isnb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BVZ8doY1Yo2fFnxfPTFujMjFsfe"><span style="font-size: 16px;">You can also use a block explorer to check whether the address is activated. However, the specific activation process should follow the instructions provided by the wallet or platform associated with the address.</span></div><div class="ace-line ace-line old-record-id-C3ggdFIGYooXDsxNx4quazY7sde"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Bs9fdM5hsorHcIxbwREuHfp9sCe"><span style="font-size: 16px;">See the relevant token activation guides below:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxust7qmycFfxTUhNOHVnEKSkh" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-activate-hbar-token-address-16062802356377" style="font-size: 16px;">How to Activate HBAR Token Address</a></div></li><li class="ace-line ace-line old-record-id-doxusIpLOwIdED0NjVJHDhB8prb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-activate-xrp-token-address-16064085309465" data-lark-is-custom="true" style="font-size: 16px;">How to Activate XRP Token Address</a></div></li><li class="ace-line ace-line old-record-id-doxuse8PnBRXItaofIc8wmyFJRg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-activate-algo-token-address-16065935448985" data-lark-is-custom="true" style="font-size: 16px;">How to Activate ALGO Token Address</a></div></li><li class="ace-line ace-line old-record-id-doxus0tAN1DhbDT8Xc7Ih7Y26se" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-activate-aptos-token-address-16064877180057" data-lark-is-custom="true" style="font-size: 16px;">How to Activate APTOS Token Address</a></div></li><li class="ace-line ace-line old-record-id-doxusdgZod7w9DnCFf8waiyLQGe" data-list="bullet"><div><a href="http://mexc.com/support/article/how-to-activate-a-pi-mainnet-wallet-266769644344882176" data-lark-is-custom="true" style="font-size: 16px;">How to Activate a PI Mainnet Wallet</a></div></li><li class="ace-line ace-line old-record-id-doxusasw1sN1h8ynEuPiYVLGEJd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-activate-a-canton-token-address-266765993622680576" data-lark-is-custom="true" style="font-size: 16px;">How to Activate a Canton Token Address</a></div></li></ul><div class="ace-line ace-line old-record-id-doxusRf90pY20MuyKGCRsKKxlGf"><span style="font-size: 16px;"><br></span></div></div>
How to Withdraw on MEXC (Web)
<div><p><br></p><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">1. How to Make a Withdrawal</strong></span></h2><div> <br></div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1) On the MEXC </span><a href="https://www.mexc.com/"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">website</span></a><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"> homepage, go to <strong style="font-weight:bolder">Wallets</strong> and select </span><a href="https://www.mexc.com/assets/withdraw/USDT"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong style="font-weight:bolder">Withdraw</strong></span></a><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">.</span></div><div> <br></div><div style="text-align:center"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250928103939188bZaZ4F7kSOjP4e.png" width="2936" height="1416"></span></div><div> <br></div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2) Choose the <strong style="font-weight:bolder">Crypto</strong> you want to withdraw, enter the <strong style="font-weight:bolder">Withdrawal Address</strong>, select the <strong style="font-weight:bolder">Network</strong>, and enter the <strong style="font-weight:bolder">Withdrawal Amount</strong>. After confirming the details are correct, click <strong style="font-weight:bolder">Submit</strong>.</span></div><div> <br></div><div style="text-align:center"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F2025092810393998739qPXR0yOrrUkr.png" width="2864" height="1812"></span></div><div> <br></div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3) Enter the <strong style="font-weight:bolder">Email Verification Code</strong> and <strong style="font-weight:bolder">Google Authenticator code</strong>, then click <strong style="font-weight:bolder">Submit</strong>.</span></div><div> <br></div><div style="text-align:center"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250928103939028wXSjs5cREQ6XUJ.png" width="2864" height="1332"></span></div><div> <br></div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4) Wait for the withdrawal to be processed.</span></div><div> <br></div><div style="text-align:center"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250928103939441nLbphejsb6ZXIV.png" width="1280" height="690"></span></div><div> <br></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">2. How to Make an Internal Transfer</strong></span></h2><div> <br></div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1) On the MEXC </span><a href="https://www.mexc.com/"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">website</span></a><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"> homepage, go to <strong style="font-weight:bolder">Wallets</strong> and select </span><a href="https://www.mexc.com/assets/withdraw/USDT"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong style="font-weight:bolder">Withdraw</strong></span></a><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">.</span></div><div> <br></div><div style="text-align:center"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250928103939753rFb7y85kZ67rtJ.png" width="1280" height="617"></span></div><div> <br></div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2) Choose the <strong style="font-weight:bolder">Crypto</strong> you want to transfer.</span></div><div> <br></div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3) Select <strong style="font-weight:bolder">MEXC User</strong>. Currently, three transfer methods are supported: <strong style="font-weight:bolder">Email</strong>, <strong style="font-weight:bolder">Mobile Number</strong>, or <strong style="font-weight:bolder">MEXC UID</strong>. Enter the recipient's account information.</span></div><div> <br></div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4) Enter the transfer details and the <strong style="font-weight:bolder">Amount</strong>, then click <strong style="font-weight:bolder">Submit</strong>.</span></div><div> <br></div><div style="text-align:center"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250928103939101QhkclNakqMKYYC.png" width="2864" height="1540"></span></div><div> <br></div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5) Enter the <strong style="font-weight:bolder">Email Verification Code</strong> and <strong style="font-weight:bolder">Google Authenticator code</strong>, then click <strong style="font-weight:bolder">Submit</strong>.</span></div><div> <br></div><div style="text-align:center"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250928103938862LWx31HtG5iDlxO.png" width="2870" height="1336"></span></div><div> <br></div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">6) The transfer is complete.</span></div><div> <br></div><div style="text-align:center"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250928103940639Aa4JIllYjIkpti.png" width="2758" height="1440"></span></div><div> <br></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">3. Notes on Withdrawals</strong></span></h2><div> <br></div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1) For tokens like USDT that support multiple networks, always make sure to select the network that matches the withdrawal address.</span></div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2) If the token requires a Memo/Tag, copy the correct Memo/Tag from the receiving platform and enter it before confirming the withdrawal. Failure to do so may result in asset loss. For more details, see </span><a href="https://www.mexc.com/learn/article/what-are-memos-tags-/1"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">What are Memos/Tags?</span></a><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"> and </span><a href="https://www.mexc.com/announcements/article/how-to-check-address-and-memo-17827791511546"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">How to Check Address and Memo</span></a><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">.</span></div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3) If the system prompts <strong style="font-weight:bolder">Invalid Address </strong>after entering the withdrawal address, please double-check the address or contact online Customer Service for further assistance.</span></div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4) Withdrawal fees vary by token. You can check the latest fees on the </span><a href="https://www.mexc.com/fee"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Trading Fees</span></a><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"> page.</span></div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5)The <strong style="font-weight:bolder">Withdrawal Fee</strong> for each token is displayed directly on the withdrawal page.</span></div><div> <br></div><h3><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Recommended Reading:</span></h3><ul start="1" style="list-style-type:disc"><li><div><a href="https://www.mexc.com/announcements/article/common-withdrawal-issues-and-how-to-resolve-them-360020366031"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Common Withdrawal Issues and How to Resolve Them</span></a></div></li><li><div><a href="https://www.mexc.com/learn/article/how-to-set-withdrawal-settings/1"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">How to Set Withdrawal Settings</span></a><br></div></li></ul></div>
How to Withdraw on MEXC (App)
<div><p><video controls="" playsinline="" preload="metadata" src="https://customer-article.mocortech.com/publicVideo/F202609242248211470W8SiUJJDVRvkk.mp4" style="max-width:100%;height:auto;float:none"></video></p><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">1. How to Make a Withdrawal</strong></span></h2><div> <br></div><div style="text-align:left"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">1) Tap <strong style="font-weight:bolder">Wallets</strong> at the bottom of the App homepage.</span></span></div><div style="text-align:left"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">2) Tap <strong style="font-weight:bolder">Withdraw</strong>.</span></span></div><div style="text-align:left"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">3) Select the cryptocurrency to withdraw.</span></span></div><div style="text-align:left"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">4) Choose the withdrawal method: <strong style="font-weight:bolder">On-chain Withdrawal</strong>.</span></span></div><div> <br></div><div style="text-align:center"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250928094537288zKlES4I93YDJ7o.png" width="4175" height="2164"></span></span></div><div> <br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">5) Enter the <strong style="font-weight:bolder">Withdrawal Address</strong>, select the <strong style="font-weight:bolder">Network</strong>, and enter the <strong style="font-weight:bolder">Withdrawal Quantity</strong>, then tap <strong style="font-weight:bolder">Confirm</strong>.</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">6) Double-check all information, then tap <strong style="font-weight:bolder">Confirm Withdrawal</strong>.</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">7) Enter the <strong style="font-weight:bolder">Email verification code</strong> and the <strong style="font-weight:bolder">Google Authenticator code</strong>, then tap <strong style="font-weight:bolder">Confirm</strong>.</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">8) The withdrawal request has been submitted. Please wait for the funds to arrive.</span></span></div><div> <br></div><div style="text-align:center"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250928094535910pnW8BjGEmku5uj.png" width="4209" height="2237"></span></span></div><div> <br></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">2. How to Make an Internal Transfer</strong></span></h2><div> <br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">1) Tap <strong style="font-weight:bolder">Wallets</strong> at the bottom of the App homepage.</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">2) Tap <strong style="font-weight:bolder">Withdraw</strong>.</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">3) Select the cryptocurrency to withdraw.</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">4) Choose the withdrawal method <strong style="font-weight:bolder">MEXC Transfer</strong>.</span></span></div><div> <br></div><div style="text-align:center"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250928094534743aO5PbgXmSscTt7.png" width="4175" height="2164"></span></span></div><div> <br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">5) Enter the recipient's account information and <strong style="font-weight:bolder">Quantity</strong>, then tap <strong style="font-weight:bolder">Submit</strong>. Currently, transfers are supported via <strong style="font-weight:bolder">Email</strong>, <strong style="font-weight:bolder">Mobile Number</strong>, or <strong style="font-weight:bolder">MEXC</strong> <strong style="font-weight:bolder">UID</strong>.</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">6) Double-check the details, then tap <strong style="font-weight:bolder">Confirm</strong>.</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">7) Enter the <strong style="font-weight:bolder">Email verification code</strong> and the <strong style="font-weight:bolder">Google Authenticator code</strong>, then tap <strong style="font-weight:bolder">Confirm</strong>.</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">8) The transfer is complete.</span></span></div><div> <br></div><div style="text-align:center"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250928094535960ZEULLoZKy6IxZW.png" width="4209" height="2275"></span></span></div><div> <br></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">3. Notes on Withdrawals</strong></span></h2><div> <br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">1) For tokens like USDT that support multiple networks, always make sure to select the network that matches the withdrawal address.</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">2) If the token requires a Memo/Tag, copy the correct Memo/Tag from the receiving platform and enter it before confirming the withdrawal. Failure to do so may result in asset loss. For more details, see </span></span><a href="https://www.mexc.com/learn/article/what-are-memos-tags-/1"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">What are Memos/Tags?</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"> and </span></span><a href="https://www.mexc.com/announcements/article/how-to-check-address-and-memo-17827791511546"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">How to Check Address and Memo</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">.</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">3) If the system prompts <strong style="font-weight:bolder">Invalid Address </strong>after entering the withdrawal address, please double-check the address or contact online Customer Service for further assistance.</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">4) Withdrawal fees vary by token. You can check the latest fees on the </span></span><a href="https://www.mexc.com/fee"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">Trading Fees</strong></span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"> page.</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">5)The <strong style="font-weight:bolder">Withdrawal Fee</strong> for each token is displayed directly on the withdrawal page.</span></span></div><div> <br></div><h3><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Recommended Reading:</span></span></h3><ul style="list-style-type:disc" start="1"><li><div><a href="https://www.mexc.com/announcements/article/common-withdrawal-issues-and-how-to-resolve-them-360020366031"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Common Withdrawal Issues and How to Resolve Them</span></span></a></div></li><li><div><a href="https://www.mexc.com/learn/article/how-to-set-withdrawal-settings/1"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">How to Set Withdrawal Settings</span></span></a></div></li></ul><div> <br></div></div>
How to Set Withdrawal Settings
<div data-page-id="QJwpdNwADo8vxjxP8fou3E1msgd" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-doxus5LnCX1lPmg3JzWDxIhFQoP"><span style="font-size: 16px;">When initiating a withdrawal, you need to input email verification codes, mobile verification codes, and Google Authenticator codes. These are all security measures within the two-factor authentication (2FA) framework. To ensure the security of your account, it is recommended to enable at least one form of two-factor authentication. If you wish to learn how to set up Google Authenticator, you can refer to "<a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-link-google-authenticator-on-mexc-17827791508980">How to Link Google Authenticator on MEXC</a>." In the advanced security settings, you can configure withdrawals to ensure the safety of your personal assets.</span></div><div class="ace-line ace-line old-record-id-doxusWVLl672w8Stjkz7wpuNUZe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-RyVwdZOGjoRKy8xta7Luq9ybsah"><strong>1. How to Set Withdrawal Settings on Web</strong></h2><div class="ace-line ace-line old-record-id-doxusETNfuNFYetULPZyfmZ0prg"><span style="font-size: 16px;"><p><video controls="" playsinline="" preload="metadata" src="https://customer-article.mocortech.com/publicVideo/F20260826143305832cCk48E7yVv1N3W.mp4" style="max-width:100%;height:auto;float:none"></video></p></span></div><div class="ace-line ace-line old-record-id-doxusWsCd9H46Zy92CeoOfcg8gh"><span style="font-size: 16px;">Log in to MEXC, hover over the user icon in the top right corner of the homepage, and select<strong><a data-lark-is-custom="true" href="https://www.mexc.com/user/security">Security</a></strong>. Scroll down to "Advanced Security," and below you will find "Fund Security Settings." </span></div><div class="ace-line ace-line old-record-id-GXGpd5Ib7o3nQExiBYUuEoOesle"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-LXfAdSk1qoWihPxEKgDur0DgsTg"><span style="font-size: 16px;">*BTN-<strong>Go to Security Center</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/security">https://www.mexc.com/user/security</a>*</span></div><div class="ace-line ace-line old-record-id-OpJNdgDrIoxGGNxzS7suYjNWsNd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"de6983f1-a72b-4bea-a28d-eba5c7b3cd08","height":1350,"width":2938,"currHeight":1350,"currWidth":2938,"natrualHeight":1350,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FHTopbXKknoYo15xUqQAuF2sts9e%2F%3Fpreview_type%3D16","file_token":"HTopbXKknoYo15xUqQAuF2sts9e","image_type":"image/png","size":663217,"comments":[]}]}" class="image-uploaded gallery old-record-id-IfqEdBmqxo4SryxO76SuEvhAs4b"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260826143206274zT1xOlYL1885My.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJIVG9wYlhLa25vWW8xNXhVcVFBdUYyc3RzOWUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSWZxRWRCbXF4bzRTcnl4Tzc2U3VFdmhBczRiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9IVG9wYlhLa25vWW8xNXhVcVFBdUYyc3RzOWUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/HTopbXKknoYo15xUqQAuF2sts9e/?mount_node_token=IfqEdBmqxo4SryxO76SuEvhAs4b&mount_point=docx_image" data-width="2938" data-height="1350" data-lark-image-uri="drivetoken://HTopbXKknoYo15xUqQAuF2sts9e" data-lark-image-width="2938" data-lark-image-height="1350" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-IYa7dmsLBoB5cPxvJXQupTYks8c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxuskk6jNyzlPnd0UxYbWvxGpf"><span style="font-size: 16px;"><strong>Fund Security Settings</strong> comprises three features: <strong>Fast Withdrawal</strong>, <strong>Withdrawal Whitelist</strong>, and <strong>Withdrawal Protection</strong>.</span></div><div class="ace-line ace-line old-record-id-QUkYdLsv9ofSXWxqJtSuMOuzsre"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"6422ff13-1082-4694-a4d0-b89015f93d78","height":575,"width":1280,"currHeight":575,"currWidth":1280,"natrualHeight":575,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCR6ub9gpBoGL3wxxIyRu4Q4Ssjc%2F%3Fpreview_type%3D16","file_token":"CR6ub9gpBoGL3wxxIyRu4Q4Ssjc","image_type":"image/png","size":171813,"comments":[]}]}" class="image-uploaded gallery old-record-id-NRN0da62vo3wvYxPGADucPGLsce"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260826143206140FUPHFHwQDBSrbv.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDUjZ1YjlncEJvR0wzd3h4SXlSdTRRNFNzamMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTlJOMGRhNjJ2bzN3dll4UEdBRHVjUEdMc2NlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DUjZ1YjlncEJvR0wzd3h4SXlSdTRRNFNzamMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/CR6ub9gpBoGL3wxxIyRu4Q4Ssjc/?mount_node_token=NRN0da62vo3wvYxPGADucPGLsce&mount_point=docx_image" data-width="1280" data-height="575" data-lark-image-uri="drivetoken://CR6ub9gpBoGL3wxxIyRu4Q4Ssjc" data-lark-image-width="1280" data-lark-image-height="575" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-NEDEdv0uboLBBvxoyUYum2EWs2d"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusJ5R5OOtPGoAPhjGBIXeY4k"><span style="font-size: 16px;">1.1 Fast Withdrawal: Withdraw Without Two-Factor Authentication (2FA)</span></h3><div class="ace-line ace-line old-record-id-doxuskBOYxbFmEzbCVcYd0b17ae"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HBZSdgFqyoqimQxNLCEuBgrlsSd"><span style="font-size: 16px;">Click the toggle button on the right side of "Fast Withdrawal", select the single withdrawal/transfer amount limit without verification. Here, we will use 500 USDT as an example. Click on <strong>Confirm</strong>.</span></div><div class="ace-line ace-line old-record-id-NX85dqY6QoDSKKxxGrwubDTLs8c"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"6b7eff15-5a00-444d-ae61-f57bee393d69","height":630,"width":1280,"currHeight":630,"currWidth":1280,"natrualHeight":630,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FWeBIbHDwDoTQCxx4v5Eu1So7sGc%2F%3Fpreview_type%3D16","file_token":"WeBIbHDwDoTQCxx4v5Eu1So7sGc","image_type":"image/png","size":183243,"comments":[]}]}" class="image-uploaded gallery old-record-id-Uth5daANooCFDlxzLGxu2BDQsQc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260826143205945eWOzbStLoOiTye.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJXZUJJYkhEd0RvVFFDeHg0djVFdTFTbzdzR2MiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVXRoNWRhQU5vb0NGRGx4ekxHeHUyQkRRc1FjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9XZUJJYkhEd0RvVFFDeHg0djVFdTFTbzdzR2MvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/WeBIbHDwDoTQCxx4v5Eu1So7sGc/?mount_node_token=Uth5daANooCFDlxzLGxu2BDQsQc&mount_point=docx_image" data-width="1280" data-height="630" data-lark-image-uri="drivetoken://WeBIbHDwDoTQCxx4v5Eu1So7sGc" data-lark-image-width="1280" data-lark-image-height="630" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-HuFydWhc0oxgofxz3Nfu7lC5sjd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxuseoqsBgMg7R0gCrEyza3cjz"><span style="font-size: 16px;">Fill in the security verification information and click on <strong>Confirm</strong> to enable Fast Withdrawal.</span></div><div class="ace-line ace-line old-record-id-doxusMRiuJCqya2LWChFBw5VDeb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusSN151LoW3BZB70CgIZzlfh"><span style="font-size: 16px;">Please note that verification will be based on the two-factor authentication (2FA) settings you have personally configured. In the example shown below, the available verification methods are email verification, Google Authenticator verification, and mobile SMS verification.</span></div><div class="ace-line ace-line old-record-id-QmU4dQ2HMozSTAxJZP6uoJttsJd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"d741f9f1-f7ad-4515-abde-21358d6a60e5","height":550,"width":1280,"currHeight":550,"currWidth":1280,"natrualHeight":550,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FC2feb5rB8or4nmxzcf8ubCTUso0%2F%3Fpreview_type%3D16","file_token":"C2feb5rB8or4nmxzcf8ubCTUso0","image_type":"image/png","size":112470,"comments":[]}]}" class="image-uploaded gallery old-record-id-UFPTdRmJQoPDJ2x0jsTuQzN0sSf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260826143206085e4ZGgEVwtBOyyu.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJRSndwZE53QURvOHZ4anhQOGZvdTNFMW1zZ2QiLCJjb21tZW50cyI6WyI3Njc1OTQ3MDY1MjIxODc3MTc0Il0sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6Ijc2MDMyMTcwNjc1MzMxNDM0NzYiLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiQzJmZWI1ckI4b3I0bm14emNmOHViQ1RVc28wIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjoxMTI0NzAsInNjYWxlIjoxLCJ3aWR0aCI6MTI4MCwiaGVpZ2h0Ijo1NTAsIm5hbWUiOiJpbWFnZS5wbmciLCJjcm9wIjpbMCwwLDAsMF0sInJvdGF0aW9uIjowLCJjYXB0aW9uIjp7InRleHQiOnsiYXBvb2wiOnsibmV4dE51bSI6MCwibnVtVG9BdHRyaWIiOm51bGx9LCJpbml0aWFsQXR0cmlidXRlZFRleHRzIjp7ImF0dHJpYnMiOm51bGwsInRleHQiOm51bGx9fX19LCJhcmVhX2NvbW1lbnRzIjp7fX0=" data-suite="eyJmaWxlVG9rZW4iOiJDMmZlYjVyQjhvcjRubXh6Y2Y4dWJDVFVzbzAiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVUZQVGRSbUpRb1BESjJ4MGpzVHVRek4wc1NmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DMmZlYjVyQjhvcjRubXh6Y2Y4dWJDVFVzbzAvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/C2feb5rB8or4nmxzcf8ubCTUso0/?mount_node_token=UFPTdRmJQoPDJ2x0jsTuQzN0sSf&mount_point=docx_image" data-width="1280" data-height="550" data-lark-image-uri="drivetoken://C2feb5rB8or4nmxzcf8ubCTUso0" data-lark-image-width="1280" data-lark-image-height="550" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-AjfqdNA0HoD663x3FU1urGsMsld"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxushXd1nWMW9Bpk97SoiQ3r4c"><span style="font-size: 16px;">After enabling Fast Withdrawal, when your single withdrawal amount is less than 500 USDT, it will no longer undergo two-factor authentication (2FA) and the withdrawal will be completed directly.</span></div><div class="ace-line ace-line old-record-id-KbUYdDU8vo6obyxwbYeuA6Zxsnf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JZuLd66nioUQhxx4BPZuH5sosMh"><span style="font-size: 16px;">You can customize your Fast Withdrawal limit, which takes effect after 24 hours. Until then, security verification is still required. MEXC may also require verification based on your account's security status, even after Fast Withdrawal is enabled.</span></div><div class="ace-line ace-line old-record-id-doxusTmFQo4soAwImndmQPq0fId"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusMZbHNGBN3eJ0gGXfsSZ5tg"><span style="font-size: 16px;">1.2 Withdrawal Whitelist: Restricted to Whitelisted Addresses</span></h3><div class="ace-line ace-line old-record-id-V2obdEsu5oCXzJxD9GsuF0gDsvh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GlQvdwuaboIHf8xxXB8u29ynsag"><span style="font-size: 16px;">Click the toggle button on the right side of <strong>Withdrawal Whitelist</strong> and complete security verification to enable the feature.</span></div><div class="ace-line ace-line old-record-id-Cq4CdzT5oo6rm0xmz5guXPejszv"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusXruineEPGq6nVH4riXQbfs"><span style="font-size: 16px;">It's important to note that before enabling the Withdrawal Whitelist, you are allowed to withdraw to any address. Once enabled, you can only withdraw to addresses in your whitelist.</span></div><div class="ace-line ace-line old-record-id-S7lvdbYaMoIM7jxVBDRuv1Gnshh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"c12a7742-66e5-4357-b788-b47120f50bd9","height":551,"width":1280,"currHeight":551,"currWidth":1280,"natrualHeight":551,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FJ0cbbRfjfo9hWFxnUkAuMWXIs6g%2F%3Fpreview_type%3D16","file_token":"J0cbbRfjfo9hWFxnUkAuMWXIs6g","image_type":"image/png","size":177311,"comments":[]}]}" class="image-uploaded gallery old-record-id-Rjk6db4uDoP0PqxXiSHuZSQJsuv"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260826143205900Xa8Z28JJdZnJod.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJKMGNiYlJmamZvOWhXRnhuVWtBdU1XWElzNmciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUmprNmRiNHVEb1AwUHF4WGlTSHVaU1FKc3V2Iiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9KMGNiYlJmamZvOWhXRnhuVWtBdU1XWElzNmcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/J0cbbRfjfo9hWFxnUkAuMWXIs6g/?mount_node_token=Rjk6db4uDoP0PqxXiSHuZSQJsuv&mount_point=docx_image" data-width="1280" data-height="551" data-lark-image-uri="drivetoken://J0cbbRfjfo9hWFxnUkAuMWXIs6g" data-lark-image-width="1280" data-lark-image-height="551" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-OoPNdZ8RXobx7rxH9cQurgxmsOc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-B0qfdcA3zofuILx00mgulfVesuh"><span style="font-size: 16px;">Once the withdrawal whitelist has been successfully enabled, click on <strong>Manage W</strong><strong>ithdrawal Addresses</strong><strong>/Contacts</strong> to be redirected to the <strong><a data-lark-is-custom="true" href="https://www.mexc.com/user/withdraw-address">Withdrawal Addresses/Contacts</a></strong> settings page.</span></div><div class="ace-line ace-line old-record-id-BgifdX3cfoanHzxOFrquNJtPs2c"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"913bb64f-6d7d-4a22-8d26-83707580c7f0","height":609,"width":1280,"currHeight":609,"currWidth":1280,"natrualHeight":609,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FJp6fbVoYVogfSIxLBoauRIlHstb%2F%3Fpreview_type%3D16","file_token":"Jp6fbVoYVogfSIxLBoauRIlHstb","image_type":"image/png","size":189711,"comments":[]}]}" class="image-uploaded gallery old-record-id-Mh7qdi5MuolXJxxNuqOuihQ8slb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260826143205741cvcBuAs3XfF1fn.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJKcDZmYlZvWVZvZ2ZTSXhMQm9hdVJJbEhzdGIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTWg3cWRpNU11b2xYSnh4TnVxT3VpaFE4c2xiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9KcDZmYlZvWVZvZ2ZTSXhMQm9hdVJJbEhzdGIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Jp6fbVoYVogfSIxLBoauRIlHstb/?mount_node_token=Mh7qdi5MuolXJxxNuqOuihQ8slb&mount_point=docx_image" data-width="1280" data-height="609" data-lark-image-uri="drivetoken://Jp6fbVoYVogfSIxLBoauRIlHstb" data-lark-image-width="1280" data-lark-image-height="609" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-OeTLdhaBWowAtpx7wURu8p9Jsd0"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-P9vDdgKRUo2wp5xKLLguzCePsBj"><span style="font-size: 16px;">Click on <strong>Add Withdrawal Address</strong>, select <strong>Normal address</strong>, fill in the Crypto, Address, Network, and Address Label (Optional). Then, tick the checkbox next to "Add to Whitelist," and click <strong>Confirm</strong>.</span></div><div class="ace-line ace-line old-record-id-ANcNdKTuUoLIZFxdYiqu8HXtsFg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-QFnydvrhuomDTbxx8YTunJOrsWe"><span style="font-size: 16px;">*BTN-<strong>Add Withdrawal Address</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/withdraw-address">https://www.mexc.com/user/withdraw-address</a>*</span></div><div class="ace-line ace-line old-record-id-S5z2dgjYeovp0GxZn6ZuZxFEsxe"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"cfe7d22d-c9ce-4816-993f-19b086c1c025","height":638,"width":1280,"currHeight":638,"currWidth":1280,"natrualHeight":638,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FFXVObvPQJodzsex0GV6uWDiGsJb%2F%3Fpreview_type%3D16","file_token":"FXVObvPQJodzsex0GV6uWDiGsJb","image_type":"image/png","size":148178,"comments":[]}]}" class="image-uploaded gallery old-record-id-Aw20d4sZ0oWDBBxIneGuQKzfs6c"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260826143205133SYW6eImoq6xi2k.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJGWFZPYnZQUUpvZHpzZXgwR1Y2dVdEaUdzSmIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQXcyMGQ0c1owb1dEQkJ4SW5lR3VRS3pmczZjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9GWFZPYnZQUUpvZHpzZXgwR1Y2dVdEaUdzSmIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/FXVObvPQJodzsex0GV6uWDiGsJb/?mount_node_token=Aw20d4sZ0oWDBBxIneGuQKzfs6c&mount_point=docx_image" data-width="1280" data-height="638" data-lark-image-uri="drivetoken://FXVObvPQJodzsex0GV6uWDiGsJb" data-lark-image-width="1280" data-lark-image-height="638" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-YEnwdC9UCo917Ox7eCcuN5Tdsvb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusLYYp6PKIOXjHYyVNS4r61g"><span style="font-size: 16px;">Complete security verification and add the withdrawal address. Similarly, verification will be based on the two-factor authentication (2FA) settings you have personally configured.</span></div><div class="ace-line ace-line old-record-id-Gc4ddvZlHoIdrvxOWu1uvwwgswg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"98f86568-f009-462b-9edc-490e5a425ca1","height":633,"width":1280,"currHeight":633,"currWidth":1280,"natrualHeight":633,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FDhCgbI5BFoPD9jxqWrlu7qBssBf%2F%3Fpreview_type%3D16","file_token":"DhCgbI5BFoPD9jxqWrlu7qBssBf","image_type":"image/png","size":176053,"comments":[]}]}" class="image-uploaded gallery old-record-id-U7seddFAIoRaSXxalcsuWRKqsOc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260826143205649sRdaTVopFQdP2n.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJEaENnYkk1QkZvUEQ5anhxV3JsdTdxQnNzQmYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVTdzZWRkRkFJb1JhU1h4YWxjc3VXUktxc09jIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9EaENnYkk1QkZvUEQ5anhxV3JsdTdxQnNzQmYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/DhCgbI5BFoPD9jxqWrlu7qBssBf/?mount_node_token=U7seddFAIoRaSXxalcsuWRKqsOc&mount_point=docx_image" data-width="1280" data-height="633" data-lark-image-uri="drivetoken://DhCgbI5BFoPD9jxqWrlu7qBssBf" data-lark-image-width="1280" data-lark-image-height="633" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-IDbgdwtONoyhbYxvH16uwaw6scG"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IPItdmUZ5oXpnyxjbJPu5QiQszf"><span style="font-size: 16px;">If you want to add multiple addresses to your whitelist in bulk, you can click on <strong>Bulk </strong><strong>Adding</strong>. On the "<a data-lark-is-custom="true" href="https://www.mexc.com/user/withdraw-address-batch-add">Bulk Add Withdrawal Address</a>" page, fill in the crypto, transfer network, address label (optional), withdrawal address, memo/tag (optional), and enable the "Whitelist" option. Once you have added all the addresses, click <strong>Save</strong>.</span></div><div class="ace-line ace-line old-record-id-XCvLdm57looTrdxr93luPcoRs7j"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-Cea3da5HBoaLZbxYKevuuki9sHd"><span style="font-size: 16px;">*BTN-<strong>Bulk Add Withdrawal Address</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/withdraw-address-batch-add">https://www.mexc.com/user/withdraw-address-batch-add</a>*</span></div><div class="ace-line ace-line old-record-id-DhFXdurJSo07kDxIRnhuaqFhsne"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"c3740fce-a5b6-4f0f-a31f-c0abe2e035f9","height":584,"width":1280,"currHeight":584,"currWidth":1280,"natrualHeight":584,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FDXjUbxPNAo5Ia7xK9Ymu9Jz0sSd%2F%3Fpreview_type%3D16","file_token":"DXjUbxPNAo5Ia7xK9Ymu9Jz0sSd","image_type":"image/png","size":103503,"comments":[]}]}" class="image-uploaded gallery old-record-id-P6NEdNEsLoekGCxnleUuDZCWspc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260826143205637PQSitPWmEnFVuS.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJEWGpVYnhQTkFvNUlhN3hLOVltdTlKejBzU2QiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUDZORWRORXNMb2VrR0N4bmxlVXVEWkNXc3BjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9EWGpVYnhQTkFvNUlhN3hLOVltdTlKejBzU2QvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/DXjUbxPNAo5Ia7xK9Ymu9Jz0sSd/?mount_node_token=P6NEdNEsLoekGCxnleUuDZCWspc&mount_point=docx_image" data-width="1280" data-height="584" data-lark-image-uri="drivetoken://DXjUbxPNAo5Ia7xK9Ymu9Jz0sSd" data-lark-image-width="1280" data-lark-image-height="584" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-GCVpdCwPloXO9Nxt3D9uhiKdsjh"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-O12RdADVNoY5SdxFweYu29ansTc"><span style="font-size: 16px;"><strong>1.3 Whitelist Security Restriction: </strong><strong>24-Hour Withdrawal Lock on New Addresses</strong></span></h3><div class="ace-line ace-line old-record-id-C2WhdoTHZoCA0Vx9Bh3uIcNVsAd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UPzzdyhPeoYEQPxGdZVuPofysZ5"><span style="font-size: 16px;">When the withdrawal whitelist is enabled, the <strong>Whitelist Security Restriction</strong> option will appear. Please note:</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-SwpKdoOfGoOsayxaa3eumWitsob" data-list="bullet"><div><span style="font-size: 16px;">Once enabled, withdrawals to newly added whitelist addresses will require a 24-hour waiting period.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-MzL8dcIuLocdwpxhySzu4YHlsXg" data-list="bullet"><div><span style="font-size: 16px;">If you disable this feature after enabling it, your account will need to wait 24 hours before withdrawals can be made again.</span></div></li><li class="ace-line ace-line old-record-id-QMahdFskgoxaAKxnr8lulY8OsYb" data-list="bullet"><div><span style="font-size: 16px;">For your asset security, it is strongly recommended to keep this feature enabled.</span></div></li></ul><div class="ace-line ace-line old-record-id-UgKhdK08iojwPhxlKKluoQlWsLc"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-SYMGd9IIcoSY9lxbXxTun07psee"><span style="font-size: 16px;">1.4 Withdrawal Protection: Restrict Withdrawals During Protection Period</span></h3><div class="ace-line ace-line old-record-id-IqpTdFr9YodwcpxUdcTu8CE7sch"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QDzAdU8ZKoffz9xf4pBu55EPs5e"><span style="font-size: 16px;">Click <strong>Set Up</strong> next to <strong>Withdrawal Protection</strong>, select the lock period, click <strong>Confirm</strong>, and complete security verification to enable Withdrawal Protection.</span></div><div class="ace-line ace-line old-record-id-D5Bhd4JtPoxikFxeZzsu0IAGsvb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Yv4Ed2lBKoRu4FxuFnlu3ETXsKh"><span style="font-size: 16px;">Please note:</span></div><div class="ace-line ace-line old-record-id-D5eidZSNDoWOrMxhKhFuMeejsuf"><span style="font-size: 16px;">1. Once enabled, all on-chain withdrawals will be automatically rejected during the lock period.</span></div><div class="ace-line ace-line old-record-id-PvWWdFAyMofba7xR3jRuIxdasdd"><span style="font-size: 16px;">2. During the setup, enable <strong>Unlock Early </strong>to allow Withdrawal Protection to be lifted before the lock period ends.</span></div><div class="ace-line ace-line old-record-id-SJtkdCjJXo2EHUxt3tZu9sTzsxd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"b34f0639-b529-4403-ac2c-89bb06832edb","height":593,"width":1280,"currHeight":593,"currWidth":1280,"natrualHeight":593,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FVK1VbVtxqozJpqxPP48uP9Hnswd%2F%3Fpreview_type%3D16","file_token":"VK1VbVtxqozJpqxPP48uP9Hnswd","image_type":"image/png","size":172363,"comments":[]}]}" class="image-uploaded gallery old-record-id-AzkZdra3voOPwaxZhTPueJ04srf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260826143205538rO8VVhpS7eTauq.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJRSndwZE53QURvOHZ4anhQOGZvdTNFMW1zZ2QiLCJjb21tZW50cyI6WyI3Njc2MDAxMzgwNTE0OTI2MDA1Il0sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6Ijc2MDMyMTcwNjc1MzMxNDM0NzYiLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiVksxVmJWdHhxb3pKcHF4UFA0OHVQOUhuc3dkIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjoxNzIzNjMsInNjYWxlIjoxLCJ3aWR0aCI6MTI4MCwiaGVpZ2h0Ijo1OTMsIm5hbWUiOiJpbWFnZS5wbmciLCJjcm9wIjpbMCwwLDAsMF0sInJvdGF0aW9uIjowLCJjYXB0aW9uIjp7InRleHQiOnsiYXBvb2wiOnsibmV4dE51bSI6MCwibnVtVG9BdHRyaWIiOm51bGx9LCJpbml0aWFsQXR0cmlidXRlZFRleHRzIjp7ImF0dHJpYnMiOm51bGwsInRleHQiOm51bGx9fX19LCJhcmVhX2NvbW1lbnRzIjp7fX0=" data-suite="eyJmaWxlVG9rZW4iOiJWSzFWYlZ0eHFvekpwcXhQUDQ4dVA5SG5zd2QiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQXprWmRyYTN2b09Qd2F4WmhUUHVlSjA0c3JmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9WSzFWYlZ0eHFvekpwcXhQUDQ4dVA5SG5zd2QvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/VK1VbVtxqozJpqxPP48uP9Hnswd/?mount_node_token=AzkZdra3voOPwaxZhTPueJ04srf&mount_point=docx_image" data-width="1280" data-height="593" data-lark-image-uri="drivetoken://VK1VbVtxqozJpqxPP48uP9Hnswd" data-lark-image-width="1280" data-lark-image-height="593" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-doxushG1heJgBmSG9JE1ps6yygh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-LZ0MdYNGQo1lcdxMNaQuJMDSspe"><strong>2. How to Set Withdrawal Settings on App</strong></h2><div class="ace-line ace-line old-record-id-Rd9ZduXzNop2boxCrkOuqxnvsVg"><span style="font-size: 16px;"><p><video controls="" playsinline="" preload="metadata" src="https://customer-article.mocortech.com/publicVideo/F202609251028562631jkwLYd1amvuor.mp4" style="max-width:100%;height:auto;float:none"></video></p></span></div><div class="ace-line ace-line old-record-id-doxusSTOkYNYpkKpveXHcm8ViCb"><span style="font-size: 16px;">Inside the app, tap the user icon in the top left corner, and select <strong>Securit</strong><strong>y</strong>. Then, scroll down to the bottom of the page and select <strong>Asset Security</strong><strong> Settings</strong>.</span></div><div class="ace-line ace-line old-record-id-QHgodhqs5oXRxBxfCLqufSUWsIb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"e27ccce4-16f4-4d57-9f1d-8f177ab0ced4","height":885,"width":1280,"currHeight":885,"currWidth":1280,"natrualHeight":885,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FVmEUbmOxEoV80kxb9KDurGFNsae%2F%3Fpreview_type%3D16","file_token":"VmEUbmOxEoV80kxb9KDurGFNsae","image_type":"image/png","size":408432,"comments":[]}]}" class="image-uploaded gallery old-record-id-Yr0LdlJx0oJYpnxeBQeu8az3sJc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260826143205681peYI6ktDIloh1I.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJWbUVVYm1PeEVvVjgwa3hiOUtEdXJHRk5zYWUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWXIwTGRsSngwb0pZcG54ZUJRZXU4YXozc0pjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9WbUVVYm1PeEVvVjgwa3hiOUtEdXJHRk5zYWUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/VmEUbmOxEoV80kxb9KDurGFNsae/?mount_node_token=Yr0LdlJx0oJYpnxeBQeu8az3sJc&mount_point=docx_image" data-width="1280" data-height="885" data-lark-image-uri="drivetoken://VmEUbmOxEoV80kxb9KDurGFNsae" data-lark-image-width="1280" data-lark-image-height="885" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-XQLtdjeJmo3zMxxesLNuk9QfsMc"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Y8GudzrBAouviFx0GauuNei2sId"><span style="font-size: 16px;">2.1 Whitelist: Whitelist-Only Withdrawals</span></h3><div class="ace-line ace-line old-record-id-SGG4dZNzzo7Fi9xWEdluWWS3sxd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MeLfdU2HSojlU0xRh4vujmBysIh"><span style="font-size: 16px;">1) Tap the toggle button on the right side of <strong>Whitelist</strong>, enter the verification code for two-factor authentication, and the whitelist feature will be enabled. Once enabled, you can only withdraw to addresses on the whitelist, and withdrawals to other addresses will not be possible.</span></div><div class="ace-line ace-line old-record-id-OE71dA74Jo6M1gxeFbAucN2Us1f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BnGSd8G3ZoFHoTxbn6BuXoP0sdf"><span style="font-size: 16px;">2) If you do not have any addresses on the whitelist, tap on <strong>Withdrawal Address</strong> below to enter the page to add whitelist addresses.</span></div><div class="ace-line ace-line old-record-id-HBaudXOH3o0QWsxEeGaul9T3sfc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MelgdMos5oBaeqxbMEbuYtxRsVe"><span style="font-size: 16px;">3) Tap on <strong>Add Address</strong>. </span></div><div class="ace-line ace-line old-record-id-N3CSdP7HZopY8NxkqqHuRWPKsbb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Uq11diJXnocQlOxSZ38uc8tes33"><span style="font-size: 16px;">4) In the search bar, enter the crypto you want to add. In this example, we will use MX. </span></div><div class="ace-line ace-line old-record-id-J513dHxfBo9X3FxOt7MusqtFsmc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QZmEduF6moo6JgxHJSWuD1WSspd"><span style="font-size: 16px;">5) Fill in the crypto, address, network details, etc. Then, tick the box next to "Add to Whitelist," and tap on <strong>Confirm</strong> to finish.</span></div><div class="ace-line ace-line old-record-id-W2TrdVi0ooGMENxhXdIuEOPss4d"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"a9e2edbc-0a07-47c7-9e5c-1d0f31c9d160","height":660,"width":1280,"currHeight":660,"currWidth":1280,"natrualHeight":660,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FWFz6bYQeaoAvL7xhNyyuY5k2sXd%2F%3Fpreview_type%3D16","file_token":"WFz6bYQeaoAvL7xhNyyuY5k2sXd","image_type":"image/png","size":285015,"comments":[]}]}" class="image-uploaded gallery old-record-id-HIC5dPgXSommmbxmBATuCruSsRi"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260826143206051KUxQZ9nlBWC6n0.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJRSndwZE53QURvOHZ4anhQOGZvdTNFMW1zZ2QiLCJjb21tZW50cyI6WyI3Njc2MDAzNjg5MjMxODE0MDY5Il0sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6Ijc2MDMyMTcwNjc1MzMxNDM0NzYiLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiV0Z6NmJZUWVhb0F2TDd4aE55eXVZNWsyc1hkIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjoyODUwMTUsInNjYWxlIjoxLCJ3aWR0aCI6MTI4MCwiaGVpZ2h0Ijo2NjAsIm5hbWUiOiJpbWFnZS5wbmciLCJjcm9wIjpbMCwwLDAsMF0sInJvdGF0aW9uIjowLCJjYXB0aW9uIjp7InRleHQiOnsiYXBvb2wiOnsibmV4dE51bSI6MCwibnVtVG9BdHRyaWIiOm51bGx9LCJpbml0aWFsQXR0cmlidXRlZFRleHRzIjp7ImF0dHJpYnMiOm51bGwsInRleHQiOm51bGx9fX19LCJhcmVhX2NvbW1lbnRzIjp7fX0=" data-suite="eyJmaWxlVG9rZW4iOiJXRno2YllRZWFvQXZMN3hoTnl5dVk1azJzWGQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSElDNWRQZ1hTb21tbWJ4bUJBVHVDcnVTc1JpIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9XRno2YllRZWFvQXZMN3hoTnl5dVk1azJzWGQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/WFz6bYQeaoAvL7xhNyyuY5k2sXd/?mount_node_token=HIC5dPgXSommmbxmBATuCruSsRi&mount_point=docx_image" data-width="1280" data-height="660" data-lark-image-uri="drivetoken://WFz6bYQeaoAvL7xhNyyuY5k2sXd" data-lark-image-width="1280" data-lark-image-height="660" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-ZRUYdO6MCohHLXxZYQvu4gX4spd"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-XNqkdrxt4ou68vxuij1uYe4Js1c"><span style="font-size: 16px;"><strong>2.2 Whitelist Security Restriction: </strong><strong>24-Hour Lock on Newly Added Addresses</strong></span></h3><div class="ace-line ace-line old-record-id-Cl2jd0ZZnoNO0Fxez9YuDbgbs8f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-A8m9dvBLuorgc6xiaaruQyB0sif"><span style="font-size: 16px;">When the withdrawal whitelist is enabled, the <strong>Whitelist Security Restriction</strong> option will appear. Please note:</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-Cxjjdrt6GoFh0LxurnzuFalNsAc" data-list="bullet"><div><span style="font-size: 16px;">Once enabled, withdrawals to newly added whitelist addresses will require a 24-hour waiting period.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Guqgdcc7EoQGjSxPK3WuCtV9sge" data-list="bullet"><div><span style="font-size: 16px;">If you disable this feature after enabling it, your account will need to wait 24 hours before withdrawals can be made again.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-HGZZdXtp4oZzdsxusO5uhJULsOb" data-list="bullet"><div><span style="font-size: 16px;">For your asset security, it is strongly recommended to keep this feature enabled.</span></div></li></ul><div class="ace-line ace-line old-record-id-GlPBdogdVoU3aXxHZmnuDxdAs8d"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"0105072b-345c-4ec0-87f8-8c63f046b93b","height":507.2285251215559,"width":489,"currHeight":507.2285251215559,"currWidth":489,"natrualHeight":1280,"natrualWidth":1234,"pluginName":"imageUpload","scale":0.39627228525121555,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FU9uWbVQ81opP1Wxrp9uuJj7Is1c%2F%3Fpreview_type%3D16","file_token":"U9uWbVQ81opP1Wxrp9uuJj7Is1c","image_type":"image/png","size":417400,"comments":[]}]}" class="image-uploaded gallery old-record-id-LK4ad4l5KoqRIxxERZVu2luHsge"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260826143206310SGbI7dcf0Uwwlk.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJVOXVXYlZRODFvcFAxV3hycDl1dUpqN0lzMWMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTEs0YWQ0bDVLb3FSSXh4RVJaVnUybHVIc2dlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9VOXVXYlZRODFvcFAxV3hycDl1dUpqN0lzMWMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/U9uWbVQ81opP1Wxrp9uuJj7Is1c/?mount_node_token=LK4ad4l5KoqRIxxERZVu2luHsge&mount_point=docx_image" data-width="1234" data-height="1280" data-lark-image-uri="drivetoken://U9uWbVQ81opP1Wxrp9uuJj7Is1c" data-lark-image-width="1234" data-lark-image-height="1280" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-Tn0WdvyQyoXN3cx6giNuUuIwsqe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusAPhrZVG0hvlhRHbE7WS74d"><span style="font-size: 16px;">2.3 Fast Withdrawal: Withdraw Without Two-Factor Authentication</span></h3><div class="ace-line ace-line old-record-id-JeridnUAKoCio0xEQIzuIXcos2d"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusIWZlzokwzajNpMv6ENcQrc"><span style="font-size: 16px;">Tap the toggle button on the right side of "Fast Withdrawal," select the single withdrawal limit without verification, tap on <strong>Confirm</strong>, enter the verification code for two-factor authentication, and the Fast Withdrawal feature will be enabled. The image below displays the single withdrawal limit without verification of 500 USDT being set.</span></div><div class="ace-line ace-line old-record-id-doxusoDtSk9fAC3vQihF2mZUheg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxus2IPrwZbZuU5pd8BePGfNsg"><span style="font-size: 16px;">Once the Fast Withdrawal feature is enabled, security verification will no longer be required for making small withdrawals (such as 500 USDT) to whitelisted addresses, allowing for swift withdrawals.</span></div><div class="ace-line ace-line old-record-id-AgUddefF2oEy4DxYcczuegVwsKg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"c00c4d30-9306-45ba-81de-4a43de508126","height":1280,"width":1234,"currHeight":1280,"currWidth":1234,"natrualHeight":1280,"natrualWidth":1234,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FEymsbXDUWo67Z9xQFxyuBOtTsde%2F%3Fpreview_type%3D16","file_token":"EymsbXDUWo67Z9xQFxyuBOtTsde","image_type":"image/png","size":447457,"comments":[]}]}" class="image-uploaded gallery old-record-id-Oe4ld4SwJogchfxi2W7umm8nsab"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260826143205875uj3GTa9SRCQWfr.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJFeW1zYlhEVVdvNjdaOXhRRnh5dUJPdFRzZGUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiT2U0bGQ0U3dKb2djaGZ4aTJXN3VtbThuc2FiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9FeW1zYlhEVVdvNjdaOXhRRnh5dUJPdFRzZGUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/EymsbXDUWo67Z9xQFxyuBOtTsde/?mount_node_token=Oe4ld4SwJogchfxi2W7umm8nsab&mount_point=docx_image" data-width="1234" data-height="1280" data-lark-image-uri="drivetoken://EymsbXDUWo67Z9xQFxyuBOtTsde" data-lark-image-width="1234" data-lark-image-height="1280" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-PV8ydyEhsoIoM0xuEc4ux38qs7e"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JyVjdbQ70oDUfpx4LueukIDPsnd"><span style="font-size: 16px;">You can customize your Fast Withdrawal limit, which takes effect after 24 hours. Until then, security verification is required. MEXC may still require verification based on your account's security status.</span></div><div class="ace-line ace-line old-record-id-MWd9djkIgomtrLxyqdTuuLxNsSg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-HNIOd7YOMowgN4xkAmTuHLPMsbT"><span style="font-size: 16px;">2.4 Withdrawal Protection: Restrict Withdrawals During Protection Period</span></h3><div class="ace-line ace-line old-record-id-OQiFdSMzSosyBRxv1olucxxys3c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SsUvdKlGMoAMebxeA9buFXH6s6P"><span style="font-size: 16px;">Tap <strong>Set Up</strong> next to <strong>Withdrawal Protection</strong>, select the lock period, tap <strong>Confirm</strong>, and complete security verification to enable Withdrawal Protection.</span></div><div class="ace-line ace-line old-record-id-YDJgdmHUwoqZXvxamzauXCfqsuh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RuMVd5bCpoORdlxgCNluvJHMsxh"><span style="font-size: 16px;">Please note:</span></div><div class="ace-line ace-line old-record-id-UaKHdMhvooHNYmxA1uMuFczYswh"><span style="font-size: 16px;">1. Once enabled, all on-chain withdrawals will be automatically rejected during the lock period.</span></div><div class="ace-line ace-line old-record-id-JFgNdXWIWo9rqHxoLb4ucmQmsQf"><span style="font-size: 16px;">2. During setup, enable <strong>Unlock Early </strong>to allow Withdrawal Protection to be lifted before the lock period ends.</span></div><div class="ace-line ace-line old-record-id-G0q4dgJ3zoB0qWxoH86ul2Pgszd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"e8fd148b-aac3-49fd-9451-04652d9171cb","height":1280,"width":1234,"currHeight":1280,"currWidth":1234,"natrualHeight":1280,"natrualWidth":1234,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FRhpkbzIdKoGTtbxPIK0uPl5Ksvd%2F%3Fpreview_type%3D16","file_token":"RhpkbzIdKoGTtbxPIK0uPl5Ksvd","image_type":"image/png","size":402465,"comments":[]}]}" class="image-uploaded gallery old-record-id-R0kedIiIko2lWWxscU9uhSRnsvc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260826143205327ReiZsZQP7PvM4K.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJSaHBrYnpJZEtvR1R0YnhQSUswdVBsNUtzdmQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUjBrZWRJaUlrbzJsV1d4c2NVOXVoU1Juc3ZjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9SaHBrYnpJZEtvR1R0YnhQSUswdVBsNUtzdmQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/RhpkbzIdKoGTtbxPIK0uPl5Ksvd/?mount_node_token=R0kedIiIko2lWWxscU9uhSRnsvc&mount_point=docx_image" data-width="1234" data-height="1280" data-lark-image-uri="drivetoken://RhpkbzIdKoGTtbxPIK0uPl5Ksvd" data-lark-image-width="1234" data-lark-image-height="1280" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-KvG6dVXiFoX0qsxOeN6uw5HbsOh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusrPUb1W2SnTZ0MTW9l33pjb"><strong>3. The Benefits of Withdrawal Settings</strong></h2><div class="ace-line ace-line old-record-id-doxus6JAcxjew51LjTOZyiVh3yr"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusgy1Wt6ZouLY7bIgPj6bYcg"><span style="font-size: 16px;">If you frequently make withdrawals, withdrawal settings can enhance your efficiency and effectively safeguard your assets.</span></div><div class="ace-line ace-line old-record-id-doxusTHMMUxH75siRda9Ks47NZb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxus5tKtL6r20zr3UdwVfRyxVe"><span style="font-size: 16px;">The Fast Withdrawal feature allows you to initiate withdrawals within a certain fund range without requiring 2FA, enabling you to quickly withdraw funds. When combined with the use of the Withdrawal Whitelist, you can swiftly withdraw to frequently used addresses without the need to copy these addresses each time. You only need to label these addresses when setting up the whitelist.</span></div><div class="ace-line ace-line old-record-id-doxusQvQV6ihYDukHOAteL7xmXc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusQMlL90LiTeAYiM6jjmwzod"><span style="font-size: 16px;">In practical usage scenarios, if you have a habit of long-term investment, you can purchase the tokens you invest in on the MEXC platform and then use the Whitelist feature to quickly withdraw to various wallet addresses. If you frequently make small transfers to certain addresses, such as paying salaries to collaborators, using the Fast Withdrawal feature can also enhance your efficiency.</span></div><div class="ace-line ace-line old-record-id-UtD2dk9uVonmaRxjx53uTw3Xspf"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Koo4d167RooWOGxPudduXMQIsSb"><span style="font-size: 16px;">Recommended Reading:</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-UF2fdCW9foEeuhxpJJLu7pXws3b" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-app-360030808111" style="font-size: 16px;">How to Withdraw on MEXC (App)</a></div></li><li class="ace-line ace-line old-record-id-N1AqdP9G6oiYQgxrJiruBYCIsJg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-web-5220961984153" data-lark-is-custom="true" style="font-size: 16px;">How to Withdraw on MEXC (Web)</a></div></li><li class="ace-line ace-line old-record-id-JPypdcNuao9mM2xkdUwuOjP8sle" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-withdrawal-issues-and-how-to-resolve-them-360020366031" data-lark-is-custom="true" style="font-size: 16px;">Common Withdrawal Issues and How to Resolve Them</a></div></li><li class="ace-line ace-line old-record-id-B54ldIR7Yo3LmzxV24YulGzXsvh" data-list="bullet"><div><a href="https://www.mexc.com/support/article/withdrawal-not-received-360020368251" data-lark-is-custom="true" style="font-size: 16px;">Withdrawal Not Received: Statuses and Solutions</a></div></li><li class="ace-line ace-line old-record-id-DPrrdkwl0os1bexBsciuhLZCsYb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-link-google-authenticator-on-mexc-17827791508980" data-lark-is-custom="true" style="font-size: 16px;">How to Link Google Authenticator on MEXC</a></div></li></ul><h3 class="heading-3 ace-line old-record-id-CMTrda0ynov0tHx9td9uDCEMsQZ"> <span style="font-size: 16px;"><br></span></h3></div>
How to Deposit Crypto to MEXC (App)
<div data-page-id="AzZZdII0yoUqZfxtVk0uTdsGsAb" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-doxusnPqXd6SizAJalpyVVNOtDg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">This guide explains how to deposit cryptocurrency into your MEXC account using the MEXC App. For illustration, we will use <a data-lark-is-custom="true" href="https://www.mexc.com/price/USDC">USDC</a> and MetaMask as an example, but the steps are similar for other tokens and wallets.</span></div><div class="ace-line ace-line old-record-id-doxusQA6Ix5CbPe0tRgcejGVX8R"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-XCuSdTyl2oBE0pxjE0euBB3lsqg"><span style="font-family: arial, helvetica, sans-serif;"><strong>Key Points to Know Before Depositing</strong></span></h2><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-O4U7d8G9CofWuyxIus3uH5P5skb" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>Network Consistency:</strong> The deposit network on MEXC must match the withdrawal network in your wallet or exchange. If the networks are different, your assets may be permanently lost.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-DQFHd5p6Po2VwWxX1DruNF0uske" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>Memo Requirement: </strong>Some networks (such as <a href="https://www.mexc.com/price/XRP" data-lark-is-custom="true">XRP</a>) require both an address and a Memo/Tag. If the Memo/Tag is missing or incorrect, the deposit cannot be credited.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-IZCIdYZCZo0fsExytECucc80snd" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>Fee Differences: </strong>Networks vary in fees and confirmation time. Choose the one that works best for you.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-BfxvdIl4DoOIqoxztEKuVydDsn0" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>Address Check:</strong> Always double-check the address, network, and token before sending funds.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-BfxvdIl4DoOIqoxztEKuVydDsn0" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>Important: </strong><span style="font-size: 16px;">Deposits made via contract transfers may fail to be credited. Please avoid using contract transfers when making deposits.</span></span></div></li></ul><div class="ace-line ace-line old-record-id-doxuswfPoxohRxxR15MUNbjreMj"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><p><video controls="" playsinline="" preload="metadata" src="https://customer-article.mocortech.com/publicVideo/F20260917120559058v8aq6YNLheYvgo.mp4" style="max-width:100%;height:auto;float:none"></video></p></span></div><h2 class="heading-2 ace-line old-record-id-YT2Dde8Hno7eLQxle3ZuHhwFsFf"><span style="font-family: arial, helvetica, sans-serif;"><strong>Step 1: Log in and Go to Deposit</strong></span></h2><div class="ace-line ace-line old-record-id-doxusTTIxP1ei32sKf0fJSIoDUc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-BlvldsRBNordoJxpoSjuN0dJsBf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1) Open the MEXC App and sign in.</span></div><div class="ace-line ace-line old-record-id-HaVwdHfWgo1Rx4xfrHbue2ZGsxg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-QvxAdQfAdoDHmoxnEwSuR2IKsQb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2) On the home screen, tap <strong>Deposit</strong>.</span></div><div class="ace-line ace-line old-record-id-DNQod9RsioaLkbxAoG5uOUQEsbc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-C8iLdlImso5KagxEUrPuL0bMs5c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">3) Select <strong>On-Chain Deposit</strong> and go to the <strong>Select Deposit Crypto</strong> section.</span></div><div class="ace-line ace-line old-record-id-doxusw48JiUw4l6CwpAyoe8rlkh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-WM0wdC0rMoIyLfxDrXVuvdW9sEb"><span style="font-family: arial, helvetica, sans-serif;"><strong>Step 2: Choose Token to Deposit</strong></span></h2><div class="ace-line ace-line old-record-id-doxus15aLgXcfMSfWXpWBtSqeIf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OEPgdxMU0oEQTqxmmLjusdSZsye"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">In the search bar on the <strong>Select Deposit Crypto</strong> screen, enter the name of the cryptocurrency you want to deposit. In this guide, we use USDC as an example.</span></div><div class="ace-line ace-line old-record-id-doxuscNiXEClDYffOBk2wAr9jUd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"14a85bad-c534-4c58-80eb-7cc9ee834edb","height":2162,"width":3130,"currHeight":2162,"currWidth":3130,"natrualHeight":2162,"natrualWidth":3130,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FBYdabPY1zo0NWJxy5IKuqBXpsUg%2F%3Fpreview_type%3D16","file_token":"BYdabPY1zo0NWJxy5IKuqBXpsUg","image_type":"image/png","size":1051188,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusYRlwbqX1lusuAZCOfpzM1c"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202512101606335448072yLwRbDCHE5.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJCWWRhYlBZMXpvME5XSnh5NUlLdXFCWHBzVWciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNZUmx3YnFYMWx1c3VBWkNPZnB6TTFjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9CWWRhYlBZMXpvME5XSnh5NUlLdXFCWHBzVWcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/BYdabPY1zo0NWJxy5IKuqBXpsUg/?mount_node_token=doxusYRlwbqX1lusuAZCOfpzM1c&mount_point=docx_image" data-width="3130" data-height="2162" data-lark-image-uri="drivetoken://BYdabPY1zo0NWJxy5IKuqBXpsUg" data-lark-image-width="3130" data-lark-image-height="2162" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxusufsARdCXVZLOYaLtlGMUGh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-DWcgdw3cTol8dbxjQKVu4jhUsNg"><span style="font-family: arial, helvetica, sans-serif;"><strong>Step 3: Select Deposit Network</strong></span></h2><div class="ace-line ace-line old-record-id-doxusEi2FlyNVxvQsZjRiLz48et"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-K3vRd88ZCo6BrrxgQIRu2NjPs8b"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">On the <strong>Select Network</strong> menu, choose the blockchain network that matches the withdrawal network used on your sending platform. The deposit network must be exactly the same as the withdrawal network. Selecting the wrong network may result in a permanent loss of funds.</span></div><div class="ace-line ace-line old-record-id-doxusHWrs0HMb3Smzv1FkIQwGGf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-POMxdO9AloAybVxDXvNuhTiWs2e"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Different networks have different fees and confirmation times. Choose the option that best fits your needs. In this example, we select the Base network and tap <strong>BASE</strong> to continue.</span></div><div class="ace-line ace-line old-record-id-doxusZDOTRItTzCCbi7RP92av7c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Br61dyfthoGR8rxkFSOu6hEnsEh"><span style="font-family: arial, helvetica, sans-serif;"><strong>Step 4: Obtain Your Deposit Address</strong></span></h2><div class="ace-line ace-line old-record-id-doxusc58M9EJ3T1FAP2l2N6BXMh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QarQdYt10ohpZXx3gdsueYFzsRh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">The system will display your unique deposit address. Tap <strong>Copy</strong> to save the address so you can paste it later on the withdrawal platform.</span></div><div class="ace-line ace-line old-record-id-VpaKdLqbdoDfRJx28mGuarrCsgd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FJFHdlSEboD7CLxlsGzunYaSsDe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">If someone else is depositing for you, tap <strong>Save or Share Address</strong> to share the address or QR code with them.</span></div><div class="ace-line ace-line old-record-id-doxusrTV3X6RvRCLFyqfrAGOdEb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"1deff598-d575-429b-af2d-2eeda6cf2081","height":2166,"width":3130,"currHeight":2166,"currWidth":3130,"natrualHeight":2166,"natrualWidth":3130,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FTVmObobfYoxQFwxl14pusfCbsve%2F%3Fpreview_type%3D16","file_token":"TVmObobfYoxQFwxl14pusfCbsve","image_type":"image/png","size":1166138,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusJImUqAiWNLevXMJhrZrMXc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251210160633169IyPPqvvCoogV1N.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJBelpaZElJMHlvVXFaZnh0VmswdVRkc0dzQWIiLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6Ijc0MjIxMDg5NzE5Mjc4NjMzMDIiLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiVFZtT2JvYmZZb3hRRnd4bDE0cHVzZkNic3ZlIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjoxMTY2MTM4LCJzY2FsZSI6MSwid2lkdGgiOjMxMzAsImhlaWdodCI6MjE2NiwibmFtZSI6ImltYWdlLnBuZyIsImNyb3AiOlswLDAsMCwwXSwicm90YXRpb24iOjAsImNhcHRpb24iOnsidGV4dCI6eyJhcG9vbCI6eyJuZXh0TnVtIjowLCJudW1Ub0F0dHJpYiI6bnVsbH0sImluaXRpYWxBdHRyaWJ1dGVkVGV4dHMiOnsiYXR0cmlicyI6bnVsbCwidGV4dCI6bnVsbH19fX0sImFyZWFfY29tbWVudHMiOnt9fQ==" data-suite="eyJmaWxlVG9rZW4iOiJUVm1PYm9iZllveFFGd3hsMTRwdXNmQ2JzdmUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNKSW1VcUFpV05MZXZYTUpoclpyTVhjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9UVm1PYm9iZllveFFGd3hsMTRwdXNmQ2JzdmUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/TVmObobfYoxQFwxl14pusfCbsve/?mount_node_token=doxusJImUqAiWNLevXMJhrZrMXc&mount_point=docx_image" data-width="3130" data-height="2166" data-lark-image-uri="drivetoken://TVmObobfYoxQFwxl14pusfCbsve" data-lark-image-width="3130" data-lark-image-height="2166" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxusfpqCFY9lY4VfB9jHBIx3Nd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TR7wd1Pa3o07lUxcVkKu2yJ3sSe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>Note</strong>: For some blockchains (such as XRP), you must enter both the address and the Memo (tag) when making a deposit. If the Memo is missing or incorrect, the funds cannot be credited. Always review the instructions shown on the deposit screen before sending your transaction.</span></div><div class="ace-line ace-line old-record-id-doxusFk87xRyfqz7oROmWFAPkxM"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"101b98c4-3edd-4433-8262-98d8e601384b","height":629.5424460431655,"width":606,"currHeight":629.5424460431655,"currWidth":606,"natrualHeight":2166,"natrualWidth":2085,"pluginName":"imageUpload","scale":0.2906474820143885,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FLFlQbwOdGo7SICxG4c6uD3bFsKf%2F%3Fpreview_type%3D16","file_token":"LFlQbwOdGo7SICxG4c6uD3bFsKf","image_type":"image/png","size":1010449,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxus8MvIZiNrCkJQjx2VaPUybh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F2026012814483240470zsRBLI85f64v.png" style="max-width: 100%; height: auto; border-radius: 12px; width: 600px;" data-host-from-cloud="true"></div><div class="ace-line ace-line old-record-id-doxusXxtJZRFTUypbBaJ3YNlPUb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-EluqdXBrxoe6PSxzEUJuR9WQsqe"><span style="font-family: arial, helvetica, sans-serif;"><strong>Step 5: Initiate Transfer</strong></span></h2><div class="ace-line ace-line old-record-id-doxushP8Rqcsml2URKRjmwZYV1b"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-YSp8dIPfpo1IuBx8DJeudVstsfb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Using MetaMask as an example, here's how to transfer USDC to MEXC:</span></div><div class="ace-line ace-line old-record-id-Q1HCdPHCwomcfQxQ9youAl1csKh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-LW6ndIJwpo2Hx6xv5FvufxUMsSg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1) Open your MetaMask wallet and tap <strong>Send</strong>.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-JamEdrxwtoRufPxEacsuIkF9srh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2) In the search field, enter <strong>USDC</strong>, and make sure the current network is set to <strong>Base</strong>.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-VhW2dS0MvoLQZPx5VlbuTczBsey"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">3) Enter the amount you want to transfer, then tap <strong>Continue</strong> to proceed.</span></div><div class="ace-line ace-line old-record-id-KSEodyFm9ov38DxvvJcuj1TXsgc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"75eae8da-c56b-4850-9d1f-3acfc45c5080","height":2159,"width":3127,"currHeight":2159,"currWidth":3127,"natrualHeight":2159,"natrualWidth":3127,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FFRDRbYAvhoZHy1xLXF6umeT0ske%2F%3Fpreview_type%3D16","file_token":"FRDRbYAvhoZHy1xLXF6umeT0ske","image_type":"image/png","size":725389,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusKs9TVx5t1or7av5DSakVDe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251210160633274Md7sJISPQKAHhs.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJGUkRSYllBdmhvWkh5MXhMWEY2dW1lVDBza2UiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNLczlUVng1dDFvcjdhdjVEU2FrVkRlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9GUkRSYllBdmhvWkh5MXhMWEY2dW1lVDBza2UvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/FRDRbYAvhoZHy1xLXF6umeT0ske/?mount_node_token=doxusKs9TVx5t1or7av5DSakVDe&mount_point=docx_image" data-width="3127" data-height="2159" data-lark-image-uri="drivetoken://FRDRbYAvhoZHy1xLXF6umeT0ske" data-lark-image-width="3127" data-lark-image-height="2159" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxusPheB6zb2VRgkDzzXn5bQsc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-DI6DdmaFko3Am8xHcvFu9Yi8sle"><span style="font-family: arial, helvetica, sans-serif;"><strong>Step 6: Enter Deposit Address and Confirm Transfer</strong></span></h2><div class="ace-line ace-line old-record-id-doxus5A7qELhxqabDWqrZ8vNmub"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UivmdjzMiojpGox7wouuiTWPsdg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1) In the <strong>Recipient</strong> (<strong>Enter address to send to</strong>) field in MetaMask, paste the MEXC deposit address you copied earlier. </span></div><div class="ace-line ace-line old-record-id-XFeEdZJPmodtI8xAou5uT8jps7g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2) Carefully check that the deposit address is correct, the network matches, and the current network fee is acceptable. When everything looks correct, tap <strong>Confirm</strong> to submit the transaction.</span></div><div class="ace-line ace-line old-record-id-doxusTjIX5tiaqPerzBeVpN7v4c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-U7sEdsWqxoB44ax20icuJHuzs4e"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">After the transfer is sent, your funds will be credited to your MEXC account once the transaction is confirmed on the blockchain. The time required depends on network conditions and may range from a few minutes to longer during periods of congestion.</span></div><div class="ace-line ace-line old-record-id-doxusy6T7BT7hQLQ0pDtYyvqMRf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"4350993b-7efd-4f13-8968-9559fcc38375","height":2160,"width":4173,"currHeight":2160,"currWidth":4173,"natrualHeight":2160,"natrualWidth":4173,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FRIl1bvg7Fob2B5xSJABucCyNsbd%2F%3Fpreview_type%3D16","file_token":"RIl1bvg7Fob2B5xSJABucCyNsbd","image_type":"image/png","size":867145,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusDAzPwgEU2EpeDvnyPfujHe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251210160632573yOpN7eLwyNmoUb.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJSSWwxYnZnN0ZvYjJCNXhTSkFCdWNDeU5zYmQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNEQXpQd2dFVTJFcGVEdm55UGZ1akhlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9SSWwxYnZnN0ZvYjJCNXhTSkFCdWNDeU5zYmQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/RIl1bvg7Fob2B5xSJABucCyNsbd/?mount_node_token=doxusDAzPwgEU2EpeDvnyPfujHe&mount_point=docx_image" data-width="4173" data-height="2160" data-lark-image-uri="drivetoken://RIl1bvg7Fob2B5xSJABucCyNsbd" data-lark-image-width="4173" data-lark-image-height="2160" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxus6QY8uLeywrCYWkhVtYJCqe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-NKq7d2mRroQNcfxkLDuuzb3KsIc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Recommended Reading</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxusfpgs7f9Uo0ydo7clvRssRe" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344">How to Deposit Crypto to MEXC (Web)</a></span></div></li><li class="ace-line ace-line old-record-id-Uq2Xdxpgzoud74xPnSlurEnJsTg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-is-a-crypto-deposit-17827791509026" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">What Is a Crypto Deposit?</a></div></li><li class="ace-line ace-line old-record-id-MwvLdk7j4o7MtDxndVEuXhCDsgc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Troubleshooting Guide: Deposit Not Credited</a></div></li><li class="ace-line ace-line old-record-id-BnzhdNBL1omYS8xwsriuVx3is4c" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-deposit-statuses-and-how-to-resolve-them-17827791526203" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Common Deposit Statuses and How to Resolve Them</a></div></li><li class="ace-line ace-line old-record-id-AfjvdCWljonrkxx00ACuXt3asag" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-is-the-uncredited-deposit-return-application-17827791526274" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">What Is the Uncredited Deposit Return Application?</a></div></li></ul><div class="ace-line ace-line old-record-id-doxus62D1xG4JygcWuhy2JyqPTf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div></div>
Withdrawal Not Received: Statuses and Solutions
<div data-page-id="SnYLdj5ujodLdMxR4o0uDsDjsNg" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-doxusskGTzJxiDz5JgRSvPhg6oh"><strong>1. Explanation of Unreceived Withdrawals:</strong></h2><div class="ace-line ace-line old-record-id-doxusk19PR6DkSKUwZXCyzOYwUc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SrjFdyPbgodAcyxfpZUuc2YRscb"><span style="font-size: 16px;">For blockchain asset withdrawals, the process generally involves three stages: initiation by the sender, confirmation on the blockchain network, and receipt by the destination address. </span></div><div class="ace-line ace-line old-record-id-doxusPBn0KAUarkDrFhQMTvUByQ"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KHWJdCPymoo1f3xASm9u4X02sjd"><strong style="font-size: 16px;">Step 1: The sender initiates a withdrawal request to transfer assets from the originating account.</strong></div><div class="ace-line ace-line old-record-id-doxusRGCDfBMRwFHAG2vixMzcHe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CzDadpJFTohA6AxfVJMu3c6hsmb"><span style="font-size: 16px;">On <a data-lark-is-custom="true" href="https://www.mexc.com/">MEXC</a>, depending on the specific token and network conditions, a unique transaction ID (TxID) is typically generated within 1 to 60 minutes after the withdrawal request is submitted. This indicates that MEXC has processed the transfer and broadcast the transaction to the blockchain network for confirmation.</span></div><div class="ace-line ace-line old-record-id-doxusxr93JML3yNU5z0LvIR2Svs"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VZHadpGsZoomqQxh3bJuazWuskf"><strong style="font-size: 16px;">Step 2: Confirmation on the blockchain network.</strong></div><div class="ace-line ace-line old-record-id-doxusH51Z7IAuVOdv0ICSBLkO7U"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-M4C1d7X77o10Kjx9Nv4urGTMswf"><span style="font-size: 16px;">During this phase, miner or validator nodes on the blockchain network verify the transaction and include it in the blockchain's transaction history. The time required for confirmation may vary depending on network congestion, transaction fees, and the specific characteristics of the blockchain being used. You can click the chain icon at the end of the <a data-lark-is-custom="true" href="https://www.mexc.com/learn/article/how-to-find-txids-on-mexc/1">TxID</a> to view the transaction's confirmation status on the corresponding blockchain explorer.</span></div><div class="ace-line ace-line old-record-id-doxussWJb90AcABLWb6LqL9HwUd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WChKd1FkYol1HWxy62fua8RSsLc"><strong style="font-size: 16px;">Step 3: The receiving party acknowledges and confirms the transfer.</strong></div><div class="ace-line ace-line old-record-id-doxusCVUcb5sfiWBbh3mPNSZwIf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-G4Uad1n66oBrOWxgcI0u9EHMsbb"><span style="font-size: 16px;">Once the transaction is confirmed by the blockchain network, the assets are credited to the destination account. You can verify the number of confirmations and transaction details using a blockchain explorer or other relevant tools.</span></div><div class="ace-line ace-line old-record-id-MNvpdGZljoNIUyx2UHvuxWoEsyh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-C6EAd89X5ozdVjxQKtZupZE0sQc"><span style="font-size: 16px;">*BTN-Withdraw&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/assets/withdraw">https://www.mexc.com/assets/withdraw</a>*</span></div><div class="ace-line ace-line old-record-id-doxusD6Q3iaxdo93ePVAP9cY2bd"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-GHpbd6EcdofiqLx8zAiuIVIGsTf"><strong>2. Withdrawal Statuses and Corresponding Solutions:</strong></h2><div class="ace-line ace-line old-record-id-doxusdPGWyqzJOKJ2q4Pgfa6YTg"><span style="font-size: 16px;"><br></span></div><div><table class="ace-table" data-ace-table-col-widths="167;254;420" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="167"><col width="254"><col width="420"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxusUogi1o70VhA9hKmWAECDmh"><strong style="font-size: 16px;">Withdrawal Status</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxus6d1l6acDfTmmHabAvbx1Be"><strong style="font-size: 16px;">Status Explanation</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxus70u8h8l9xszwzWyKJFsH0e"><strong style="font-size: 16px;">Solution</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-DuXWdXlXSoXQnsxw4hQuKK6yssa"><span style="font-size: 16px;">Travel Rule Information Verification</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-ZwMhd5OeHokzPAxuQdsu0GMvsXd"><span style="font-size: 16px;">Waiting for Travel Rule verification</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-Qpandtk61o7HR4x0T7EuLAXFsGc"><span style="font-size: 16px;">Verification usually takes 1–3 minutes. Please wait patiently.</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxusZJZuGdIi2Dg9sMEp17jsAg"><span style="font-size: 16px;">Pending Verification</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxusONPPkS7rnlhc5HMe5faVqo"><span style="font-size: 16px;">Withdrawal request submitted</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-X0qud3mHNoBW8hx86k4uthyqsLd"><span style="font-size: 16px;">This withdrawal requires a secondary confirmation. MEXC has sent a confirmation link to your registered email or SMS inbox. Please open the link and verify the last four digits of your withdrawal address.</span></div><div class="ace-line ace-line old-record-id-FuORdLMkuopAZZxCnKrufCyqsje"><span style="font-size: 16px;">Please note:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-ZPOudNIN3osKyjxIsykuzNiEsWd" data-list="bullet"><div><span style="font-size: 16px;">If your withdrawal address includes a Memo or Tag, you need to verify the last four digits of the public address, not the last four digits of the Memo or Tag</span></div></li><li class="ace-line ace-line old-record-id-EYVAdmhQuoK52XxLo4LuaKMjsPd" data-list="bullet"><div><span style="font-size: 16px;">Address verification is case-sensitive</span></div></li><li class="ace-line ace-line old-record-id-BFH7dReHFo4xnhxm07Ku6lgzsUe" data-list="bullet"><div><span style="font-size: 16px;">The link is valid for 15 minutes. If the link expires before verification is completed, please cancel the withdrawal and submit a new withdrawal request</span></div></li></ul></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxuswR0NDZ4awT6Z3BW5FbdcHd"><span style="font-size: 16px;">Under Review</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxusLQnoQ7xlknXW6iL2V7Y27g"><span style="font-size: 16px;">Withdrawal request is under manual review</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxus8dS4xxMkeBAS3oNMRUYOZf"><span style="font-size: 16px;">Your withdrawal is currently being reviewed. The estimated processing time is 5-60 minutes.</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxusfESwN1juK0GSlO8PQze8oc"><span style="font-size: 16px;">Pending Processing</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxusOIX5OxtpuncCeCU2suLeXd"><span style="font-size: 16px;">Withdrawal request is waiting for system processing</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-doxusvr8vVoGV9CitmrU14yQSOc"><span style="font-size: 16px;">If your withdrawal remains in "Pending Processing" status for an extended time, please double-check whether the specific withdrawal channel is currently functioning.</span></div><div class="ace-line ace-line old-record-id-CtA5dvMhMojIuwxLm7pudTjSsOh"><span style="font-size: 16px;">Withdrawal channel closed: The withdrawal channel is currently closed. Please wait for it to reopen before trying again.</span></div><div class="ace-line ace-line old-record-id-BuRmdCgJeoVmt5xMsG4uS6IAs8c"><span style="font-size: 16px;">Withdrawal channel open: The withdrawal was not successfully submitted. Please contact Customer Service for assistance.</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxusKdtQPZlsVAOFz6yk7EqXFb"><span style="font-size: 16px;">Processing</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxusq0xrFim4S0c7TdUddqJgMg"><span style="font-size: 16px;">Withdrawal is being processed by the system</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxusu3r2zPsiTOj7UZOChaJVVh"><span style="font-size: 16px;">The withdrawal is currently being processed. Please wait patiently. If you need to cancel the withdrawal at this stage, please contact Customer Service to submit a cancellation request. For additional reference, please see: <a data-lark-is-custom="true" href="https://www.mexc.com/support/articles/17827791528659">How to Cancel a Withdrawal</a>.</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxusVX9jcMP7qPL0NQrfXxGL8f"><span style="font-size: 16px;">Pending Blockchain Confirmation</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxusn7WexAnzunkRrjbIiRmpIb"><span style="font-size: 16px;">Awaiting confirmation from the blockchain network</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxusbdD7DqYucj9sucz9YDJvGg"><span style="font-size: 16px;">The withdrawal has been sent. Please wait for the transaction to be confirmed on the blockchain.</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxusnJwnJrS4xFJEPe37Q0NTvh"><span style="font-size: 16px;">Pending Block Confirmation</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxus5IEL2K3E0dRsZtObz5BV4d"><span style="font-size: 16px;">Transaction is waiting to be included in a block</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxusePV51ffQbHP1nV0RUBABae"><span style="font-size: 16px;">The withdrawal has been sent. Please wait for the transaction to be included in a block.</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxusbEP8fYB0uwdhaHrwCIaM6c"><span style="font-size: 16px;">Cancelled</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxuszBdwqVENBO8Mj5GYvNWOxe"><span style="font-size: 16px;">Withdrawal request has been cancelled</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxusi2qJsm4VDwGIux0R0d1ajg"><span style="font-size: 16px;">The withdrawal was canceled. You may submit a new request. If the cancellation was not initiated by you or your assets are frozen, contact Customer Service immediately.</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxusc3q94lTqCnYRvVNY05EvQg"><span style="font-size: 16px;">Withdrawal Successful</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxusUG8OlJZpRKZPevugv0gLgC"><span style="font-size: 16px;">Withdrawal completed successfully</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxus9QmwnqR32vDbrf3iAWMEve"><span style="font-size: 16px;">Your assets have been sent from MEXC to the specified address. If the recipient has not received them, contact the receiving platform to verify the deposit.</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-doxusmg1uoP06riMgmpAIyUo0xg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ROPydFAzno8AdmxKZqnunOu2sPc"><strong style="font-size: 16px;">Reminders:</strong></div><div class="ace-line ace-line old-record-id-doxus5xEG74EbcVJ5jAsRB8UHUb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NtMEdtZlDoXi9pxJWA6uLhYFsMf"><span style="font-size: 16px;">1) If the status is <strong>Processing</strong>, the delay may be due to the nature of the blockchain network or potential network congestion. Please be patient while the withdrawal is being confirmed.</span></div><div class="ace-line ace-line old-record-id-doxusFs4gt9BmasoIsdnV5pSCsd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LDJqdMjXCo2YG4xOTtZuWCecs3c"><span style="font-size: 16px;">2) If the status shows <strong>Withdrawal Successful</strong> but the funds have not arrived, we recommend that you copy the withdrawal TxID and contact the receiving platform for further assistance.</span></div><div class="ace-line ace-line old-record-id-IRpXd0E0loC74uxDPwmuX2K0sRb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusuTofpL4A6GrTFfivxkaR0b"><span style="font-size: 16px;">3) If the status shows <strong>Withdrawal Successful</strong> but the funds were returned to MEXC, please go to the <strong><a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">Uncredited Crypto Deposit</a> </strong>and select <strong>Deposit to another platform returned to MEXC</strong>. Fill in your detailsand submit the fund recovery request. Once submitted, your request will be $reviewed and completed within 1 - 2 business days. </span></div><div class="ace-line ace-line old-record-id-WF0IdcFU9oryXzxLFcMuLg4Rs2g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZIWEd3nXIot1F9x6cQbu7kPtsib"><span style="font-size: 16px;">4) If the withdrawal request does not generate a TxID within <strong>1 hour</strong>, please go to <strong>Wallets</strong><strong>→ Funding History → </strong><strong><a data-lark-is-custom="true" href="https://www.mexc.com/assets/record">Withdrawal</a></strong>, locate the relevant request, and contact MEXC Customer Service immediately. Be sure to include a screenshot of the withdrawal record so we can assist you promptly.</span></div><div class="ace-line ace-line old-record-id-ON3KduxUWousG6xKQOWugxaHsfg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-H6yWdQ903ocR52xsJ8eu0VOysgd"><span style="font-size: 16px;"><strong>Recommended Reading</strong><strong>:</strong></span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-WyxWdE6z6od7Fyx91U4uABZmsXc" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-app-360030808111" style="font-size: 16px;">How to Withdraw on MEXC (App)</a></div></li><li class="ace-line ace-line old-record-id-VjnvdY2TLouHJHxrJV1uaQk4s2f" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-web-5220961984153" data-lark-is-custom="true" style="font-size: 16px;">How to Withdraw on MEXC (Web)</a></div></li><li class="ace-line ace-line old-record-id-XLvodjoQoobzOLxQSVDu10UMsxf" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-withdrawal-issues-and-how-to-resolve-them-360020366031" data-lark-is-custom="true" style="font-size: 16px;">Withdrawal FAQ</a></div></li><li class="ace-line ace-line old-record-id-CMqMd1UsvoMF5zxxXFJuuXMLsqf" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-set-withdrawal-settings-253549374230474752" data-lark-is-custom="true" style="font-size: 16px;">How to Set Withdrawal Settings</a></div></li><li class="ace-line ace-line old-record-id-QRJRddJYPow2GOxJZ5su9PNnsvb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/withdrawal-fees-17827791528721" data-lark-is-custom="true" style="font-size: 16px;">Withdrawal Fees</a></div></li></ul><div class="ace-line ace-line old-record-id-OFqUdsBn0o1PGyxgWMiuPnacsAf"><span style="font-size: 16px;"><br></span></div></div>
Common Withdrawal Issues and How to Resolve Them
<div data-page-id="BxXkd09W6os6yVxEU7nuYL4ns1b" data-lark-html-role="root" data-docx-has-block-data="false"><h2 class="heading-2 ace-line old-record-id-doxusy7SRN4DeuocA76Gh1rUoFf"><strong>1. What if I withdraw to the wrong address?</strong></h2><div class="ace-line ace-line old-record-id-doxushgZM5vmplMAyXnFTeNPpjf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MTm3dO4ljonaPhx75ajupAFdsmd"><span style="font-size: 16px;">If your withdrawal is still in one of the following statuses, Pending Verification, Under Review, or Pending Processing, you can cancel it on the <strong>Funding History</strong> page (under the <strong>Withdrawal</strong> tab) and reinitiate the withdrawal using the correct address.</span></div><div class="ace-line ace-line old-record-id-doxusvxOsORryTIDBufVSwoKSPd"><span style="font-size: 16px;"><br></span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-BX3VdOGKPoxVHoxDdqDu6gbosFh" data-list="bullet"><div><span style="font-size: 16px;">Web: On the MEXC homepage, go to <strong>Wallets </strong>→<strong><a data-lark-is-custom="true" href="https://www.mexc.com/assets/record">Funding History</a></strong>→ click on the <strong>Withdrawal</strong> tab, and cancel the request there.</span></div></li><li class="ace-line ace-line old-record-id-Q0mGd394voivMZxgo4iu4Gu5spg" data-list="bullet"><div><span style="font-size: 16px;">App: On the MEXC App homepage, tap your <strong>profile icon </strong>→select <strong>Transactions </strong>→<strong> Deposits/Withdrawals </strong>→tapthe<strong> Withdrawal </strong>tab, and cancel the request there.</span></div></li></ul><div class="ace-line ace-line old-record-id-doxusmc1mdN1zlmwyjtb04EsPTh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LDwUd3VEsoLMZTxPjwIuQt7bsSc"><span style="font-size: 16px;">However, if you've already confirmed the withdrawal via email or SMS, the request will automatically be submitted to the blockchain and cannot be canceled. Due to the anonymous nature of blockchain addresses, MEXC cannot retrieve funds sent to the wrong address. If this happens, you'll need to try contacting the owner of the receiving address through other means to negotiate the return of your assets.</span></div><div class="ace-line ace-line old-record-id-doxusDs22KphCrmefXNNt3U29Qg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-If2ZdtSuroTfzixEqpJu73fHsIg"><strong>2. Withdrawal Successful But Not Received</strong></h2><div class="ace-line ace-line old-record-id-doxusM1uNkfFsEwdHM13xyh58ad"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PlnDd0VoJoB2PlxpbyVuGFzWsEg"><span style="font-size: 16px;">Once your withdrawal is completed, if your account is linked to an email address, you will receive a confirmation email. You can also view the confirmation via your notifications:</span></div><div class="ace-line ace-line old-record-id-doxusmQRz7oSlOOryNc8WAZ8Znf"><span style="font-size: 16px;"><br></span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-HZGSdrliKo6ZHrxVK6SuEConsgh" data-list="bullet"><div><span style="font-size: 16px;">Web: Click the dialog icon at the top right of the homepage (top left for MENA users) to view your notifications.</span></div></li><li class="ace-line ace-line old-record-id-TyGFdLztOo3HvpxLVBCuYP7XsHe" data-list="bullet"><div><span style="font-size: 16px;">App: Tap the dialog icon at the top right of the homepage (top left for MENA users) to view your notifications.</span></div></li></ul><div class="ace-line ace-line old-record-id-doxus9FkJtaOBRPfrsNx1e7W4Cd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-X1BydOeBWodwYcx7xcNuaEhestg"><span style="font-size: 16px;">If your withdrawal from MEXC to another platform has not arrived, but the transaction shows as confirmed on the blockchain, you can copy the withdrawal TxID and contact the receiving platform's customer service team for assistance.</span></div><div class="ace-line ace-line old-record-id-UIordsj3QovRWgxlcV4uJk8qsfe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusMmIChHO33CeKBRDwPc79qg"><span style="font-size: 16px;">For instructions on how to locate your TxID, please refer to: <a data-lark-is-custom="true" href="https://www.mexc.com/learn/article/how-to-find-txids-on-mexc/1">How to Find TxIDs on MEXC</a>.</span></div><div class="ace-line ace-line old-record-id-CmOndI53eoWv1lxBVcyuMvsLs5f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-D2Y9dHsevomva6xwKQUuulw9sHg"><span style="font-size: 16px;">Alternatively, you may also contact MEXC Customer Service for help retrieving the relevant TxID and associated transaction information.</span></div><div class="ace-line ace-line old-record-id-GLJEd8x8soOi8uxbK9LuNv4Ss0c"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-VIDZdmV7KoNHk5x0h3eusWc3sAe"><strong>3. Withdrawal Returned by Receiving Platform</strong></h2><div class="ace-line ace-line old-record-id-doxusiFBXVMSvu14lLYCu2tyTmg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IiTddT9DooTLqoxGuqnuwbaUssc"><span style="font-size: 16px;">If a withdrawal to another platform is returned to your MEXC wallet, manual processing is required to credit the assets back to your account. Please follow the steps below:</span></div><div class="ace-line ace-line old-record-id-doxusXepldNn5CCm4ocQ1biQ6db"><span style="font-size: 16px;"><br></span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-C4DTdqmFvorZv3xgSr9uR2wBs2b" data-list="bullet"><div><span style="font-size: 16px;">Web: Go to the MEXC <a data-lark-is-custom="true" href="https://www.mexc.com">homepage</a> → scroll down and click <strong>Help Center</strong> → <strong><a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">Uncredited Crypto Deposit</a></strong> → select <strong>Deposit to another platform returned to MEXC</strong>, then follow the instructions to complete the form.</span></div></li><li class="ace-line ace-line old-record-id-E29cdoPKDo5DRNxk55IuJCqfswg" data-list="bullet"><div><span style="font-size: 16px;">App: Open the MEXC App (homepage) → go to <strong>More</strong> → swipe to the bottom and tap<strong> Help Center</strong> → <strong>Uncredited Crypto Deposit</strong>→ select <strong>Deposit to another platform returned to MEXC</strong>, then follow the instructions to complete the form.</span></div></li></ul><div class="ace-line ace-line old-record-id-doxus4tpKegR1cblvrHL8spzYhh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RTkUdXEdPoLOgoxeaLyuF0jGsog"><span style="font-size: 16px;">Manual credit processing will be completed within 1-3 business days. Please wait patiently after submitting your application.</span></div><div class="ace-line ace-line old-record-id-DpLyd6wvFo0RyNxghiuuECTXsjd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Ww3FdKfdeoYobZxKHWRuPRAOsly"><span style="font-size: 16px;">Note: The amount returned may be different from the original withdrawal amount due to fees deducted by the receiving platform.</span></div><div class="ace-line ace-line old-record-id-doxusj7wVk1FrvJTfv5C8ajp27d"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-TxTTd2T50oy1VvxU2HSu5j9WsHb"><strong>4. What to do if I forgot to enter the Memo or entered the wrong Memo?</strong></h2><div class="ace-line ace-line old-record-id-doxustOQttx6xtFDAjlRGoLS7yg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Dm0adRdSFooQVSxsJWJu9qRds9c"><span style="font-size: 16px;">If you realize that you forgot to include the Memo (or entered it wrong) <strong>before</strong> confirming the withdrawal via SMS or email, you can cancel the withdrawal on the <strong>Funding History</strong> page (under <strong>Withdrawal</strong>) and resubmit it with the correct address and Memo.</span></div><div class="ace-line ace-line old-record-id-doxusPT72PMN83XT6y16lDs0LRb"><span style="font-size: 16px;"><br></span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-D6W0drP4ioO3HtxOzOBu6lYnsWH" data-list="bullet"><div><span style="font-size: 16px;">Web: From the MEXC homepage, click <strong>Wallets</strong> on the top navigation bar → select <strong>Funding History</strong> → click on the <strong>Withdrawal</strong> tab, and cancel the request there.</span></div></li><li class="ace-line ace-line old-record-id-KcD7dbOGPoOR8gxXyjkuaenusnh" data-list="bullet"><div><span style="font-size: 16px;">App:On the MEXC App homepage, tap your <strong>profile icon</strong> at the top → select <strong>Transactions</strong> → <strong>Deposits/Withdrawals </strong>→tap the <strong>Withdrawal </strong>tab, and cancel the request there.</span></div></li></ul><div class="ace-line ace-line old-record-id-doxus6FqmGvx0o7V82mLklmyMte"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusU5wUwUQuBkPqMpkcSXwyyb"><span style="font-size: 16px;">If you discover that you forgot to fill in or entered the wrong Memo after confirming the withdrawal via SMS or email, you can copy the withdrawal TxID and contact the receiving platform's customer service team to inquire about retrieving your funds.</span></div><div class="ace-line ace-line old-record-id-HQifddn8RoEYQyxANpvuo9zascc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-C1hGdtI2Voqim6xWcffuqLnZsxd"><span style="font-size: 16px;">For instructions on how to locate your TxID, please refer to: <a data-lark-is-custom="true" href="https://www.mexc.com/learn/article/how-to-find-txids-on-mexc/1">How to Find TxIDs on MEXC</a>.</span></div><div class="ace-line ace-line old-record-id-VbZSdEX80osZCexCYj2u55gNsq1"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OLUddG6lToxIn2x0eKbuTWn4s52"><span style="font-size: 16px;">Alternatively, you may also contact MEXC Customer Service for help retrieving the relevant TxID and associated transaction information.</span></div><div class="ace-line ace-line old-record-id-MqXXdA7ZYoi6oixsstMuDyYFs6E"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-CEE7dKljko4WwZxZm79uF0Uzs1g"><strong>5. What to do if my withdrawal doesn't arrive?</strong></h2><div class="ace-line ace-line old-record-id-doxusrn0F1husgnjIwsy3ZLakWb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-D4RjdVuEsoBZrqxa1czuwEqdsFh"><span style="font-size: 16px;">If the withdrawal status is <strong>Processing</strong>, the delay may be due to the nature of the blockchain network or potential network congestion. Please be patient while the withdrawal is being confirmed.</span></div><div class="ace-line ace-line old-record-id-doxusRz3hQdgBmczEs12m21tIFg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxus4DozzeSNXmtB1wf51GDP1f"><span style="font-size: 16px;">If the status shows <strong>Withdrawal Successful</strong> but the funds have not arrived after a period of time, please be patient and wait until the transaction has reached the required number of confirmations on the blockchain as specified by the receiving platform. You may also copy the TxID from MEXC and contact the recipient platform's customer service team for further assistance.</span></div><div class="ace-line ace-line old-record-id-R6dTdbap1oIXvSx8t3mucrHWsUg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PLvodSA3zozkfTxzz1TupTW1sme"><span style="font-size: 16px;">If your withdrawal request has been pending for over 6 hours without a TxID being generated, please contact MEXC Customer Service immediately and provide a screenshot of the withdrawal request. We will assist in resolving the issue.</span></div><div class="ace-line ace-line old-record-id-doxus9uK7tBwpFrAdbdlsr25Srf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-R57NdOq1ho9SgNxkk8Zu7lXosfd"><span style="font-size: 16px;">For more details on withdrawal statuses, please refer to <a data-lark-is-custom="true" href="https://www.mexc.com/support/articles/360020368251">Withdrawal Not Received</a>.</span></div><div class="ace-line ace-line old-record-id-doxusfoCW9dOvPqLCnSg3dassSe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Upi7dSMqhoMSi0xzdstuK2dxsWR"><strong>6. Token Activation</strong></h2><div class="ace-line ace-line old-record-id-doxus9TuZ1p0NoGEwhuKnT0WAbC"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KXNEdgPHFoNspvxUC4SuG8xuszc"><span style="font-size: 16px;">Due to differences in blockchain network mechanisms, certain tokens on specific mainnets require the recipient wallet address to be activated before a transfer can be successfully completed. If the token has not been activated in the wallet, the transfer may fail.</span></div><div class="ace-line ace-line old-record-id-DLBJdemCAo1iKpx2Lf1uynIUsOd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Yh1WdqUDzotwQNxDPmIukOaJsmc"><span style="font-size: 16px;">When you initiate a token withdrawal from MEXC, the system will automatically detect whether the destination address has been activated for that token. If not, you will receive a corresponding prompt during the withdrawal process.</span></div><div class="ace-line ace-line old-record-id-JnGLdmqOtoIGpZxDM7nuhpMjsjg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VzW3duG9WoF4u1xQFeiu55vKsVd"><span style="font-size: 16px;">You can also manually verify whether your token address is activated by checking it on the relevant blockchain explorer.</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-KZZHdp1ewon0LSx4TX2uxDZzseb" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/articles/16062802356377" style="font-size: 16px;">How to Activate HBAR Token Address</a></div></li><li class="ace-line ace-line old-record-id-Dnp8d16vko2ruux92BautUkxsue" data-list="bullet"><div><a href="https://www.mexc.com/support/articles/16064085309465" data-lark-is-custom="true" style="font-size: 16px;">How to Activate XRP Token Address</a></div></li><li class="ace-line ace-line old-record-id-AwGMdnqm2onp6bx7u3Tu3a9zseg" data-list="bullet"><div><a href="https://www.mexc.com/support/articles/16065935448985" data-lark-is-custom="true" style="font-size: 16px;">How to Activate ALGO Token Address</a></div></li><li class="ace-line ace-line old-record-id-XBiad1vyvoEYhLxW1bWua2xxsRb" data-list="bullet"><div><a href="https://www.mexc.com/support/articles/16064877180057" data-lark-is-custom="true" style="font-size: 16px;">How to Activate APTOS Token Address</a></div></li></ul><div class="ace-line ace-line old-record-id-doxusDwyVrhAj3Z0PSwIXum0qEh"><span style="font-size: 16px;"><br></span></div></div>
How to Check Address and Memo
<div data-page-id="A60rdUpU7oClOyxQOMkuq3MusKb" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-doxusKGxBZ6Y4cacvmoniIfqwxg"><strong>1. What is a Memo/Tag?</strong></h2><div class="ace-line ace-line old-record-id-doxusw127DmmO42LsFfoR8PT4Pg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusd9fNIyCA0kWP1iFuUfAB3e"><span style="font-size: 16px;">A Memo/Tag is a numeric or alphanumeric identifier used in cryptocurrency transactions. Its core function is to uniquely identify the recipient or to precisely allocate the transaction to a specific user account within an exchange or platform.</span></div><div class="ace-line ace-line old-record-id-doxusF655WnVHvLlbyCa1MCNyQg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusNt3n9yIslA9pw4xwk1N4Hb"><span style="font-size: 16px;">Certain blockchain networks (such as <a data-lark-is-custom="true" href="https://www.mexc.com/price/XRP">XRP</a>, <a data-lark-is-custom="true" href="https://www.mexc.com/price/ATOM">ATOM</a>, <a data-lark-is-custom="true" href="https://www.mexc.com/price/XLM">XLM</a>, <a data-lark-is-custom="true" href="https://www.mexc.com/price/BTS">BTS</a>, etc.) require a memo to be included for on-chain transfers to ensure funds are credited accurately.</span></div><div class="ace-line ace-line old-record-id-doxus2TxnMQLFZuy1VnDjH41Mqe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusJpiWCmzq635fRWcZwcZibw"><strong>2. How to View the Address and Memo/tag</strong></h2><div class="ace-line ace-line old-record-id-doxus40SmyJhdzPdhnIdk1NMvwd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusvcfgfCQdSINfE25H1JngXg"><span style="font-size: 16px;">To view the details, visit the MEXC <a data-lark-is-custom="true" href="https://www.mexc.com">official website</a> and navigate to <strong>Deposit →</strong> <strong><a data-lark-is-custom="true" href="https://www.mexc.com/assets/deposit/XRP">On-Chain Deposit</a></strong>and select the relevant token (e.g., XRP).</span></div><div class="ace-line ace-line old-record-id-doxusDSkOdlvTC979rPMhzXBeTB"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f7712d9e-8d7d-4b7f-ac2a-1458e1ff83c5","height":1454,"width":2936,"currHeight":1454,"currWidth":2936,"natrualHeight":1454,"natrualWidth":2936,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FF2Pabuc2goiXuDxd4M8uDivVsxf%2F%3Fpreview_type%3D16","file_token":"F2Pabuc2goiXuDxd4M8uDivVsxf","image_type":"image/png","size":613872,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusIb9XxERCCP4A0mvMuljF4c"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260413142304197yPGxBCsbrO9Rtg.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJBNjByZFVwVTdvQ2xPeXhRT01rdXEzTXVzS2IiLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6IjczMDc0NTM1NDU1NzIyMzczMTciLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiRjJQYWJ1YzJnb2lYdUR4ZDRNOHVEaXZWc3hmIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjo2MTM4NzIsInNjYWxlIjoxLCJ3aWR0aCI6MjkzNiwiaGVpZ2h0IjoxNDU0LCJuYW1lIjoiaW1hZ2UucG5nIiwiY3JvcCI6WzAsMCwwLDBdLCJyb3RhdGlvbiI6MCwiY2FwdGlvbiI6eyJ0ZXh0Ijp7ImFwb29sIjp7Im5leHROdW0iOjAsIm51bVRvQXR0cmliIjpudWxsfSwiaW5pdGlhbEF0dHJpYnV0ZWRUZXh0cyI6eyJhdHRyaWJzIjpudWxsLCJ0ZXh0IjpudWxsfX19fSwiYXJlYV9jb21tZW50cyI6e319" data-suite="eyJmaWxlVG9rZW4iOiJGMlBhYnVjMmdvaVh1RHhkNE04dURpdlZzeGYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNJYjlYeEVSQ0NQNEEwbXZNdWxqRjRjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9GMlBhYnVjMmdvaVh1RHhkNE04dURpdlZzeGYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/F2Pabuc2goiXuDxd4M8uDivVsxf/?mount_node_token=doxusIb9XxERCCP4A0mvMuljF4c&mount_point=docx_image" data-width="2936" data-height="1454" data-lark-image-uri="drivetoken://F2Pabuc2goiXuDxd4M8uDivVsxf" data-lark-image-width="2936" data-lark-image-height="1454" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxus1JkrZagHCcr3LaLUgtCREh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusdIzXsBSFHMP9FyxxFKx7Mc"><span style="font-size: 16px;">On the app, go to <strong>Deposit →</strong> <strong>On-Chain Deposit</strong> from the home screen. Select the relevant token (e.g., XRP) to view the details.</span></div><div class="ace-line ace-line old-record-id-doxusczrCftWpNEnlLiMLtbV7bf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"3a7a4df8-4b70-4efa-8c38-3aeb5c3068ed","height":2170,"width":4173,"currHeight":2170,"currWidth":4173,"natrualHeight":2170,"natrualWidth":4173,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCRaebVBqPoeFwcxRT8uu7kqvsSf%2F%3Fpreview_type%3D16","file_token":"CRaebVBqPoeFwcxRT8uu7kqvsSf","image_type":"image/png","size":2174800,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxus1nXQdkNpVYptyAaoPUGTe8"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260413142305092XFGsX9w9UAIGsK.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDUmFlYlZCcVBvZUZ3Y3hSVDh1dTdrcXZzU2YiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXMxblhRZGtOcFZZcHR5QWFvUFVHVGU4Iiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DUmFlYlZCcVBvZUZ3Y3hSVDh1dTdrcXZzU2YvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/CRaebVBqPoeFwcxRT8uu7kqvsSf/?mount_node_token=doxus1nXQdkNpVYptyAaoPUGTe8&mount_point=docx_image" data-width="4173" data-height="2170" data-lark-image-uri="drivetoken://CRaebVBqPoeFwcxRT8uu7kqvsSf" data-lark-image-width="4173" data-lark-image-height="2170" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxusN2kVudvONuBbdYki49gXpc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusd4By2Rk1fnZsYUaQSOmXBc"><strong>3. How to Fill in the Address and Memo/tag</strong></h2><div class="ace-line ace-line old-record-id-doxusiLx3KmTWGr3XSyKutXfdEe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusMf4PlnRVCRn3wb15UgbQuh"><span style="font-size: 16px;">On the MEXC official website, navigate to <strong>Wallets </strong>and select <strong><a data-lark-is-custom="true" href="https://www.mexc.com/assets/withdraw/XRP">Withdraw</a></strong>, then choose your token (e.g., XRP) to enter the withdrawal address and its corresponding memo/tag.</span></div><div class="ace-line ace-line old-record-id-doxusbdVO38akcFM37BCknyeHYc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"5d5b32c7-29ae-4cf6-a67a-59f5b21fa2d4","height":1400,"width":2938,"currHeight":1400,"currWidth":2938,"natrualHeight":1400,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FGVyTb9QbzoECSvxCXfwuUYHjsvg%2F%3Fpreview_type%3D16","file_token":"GVyTb9QbzoECSvxCXfwuUYHjsvg","image_type":"image/png","size":516177,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxus91v2gCzSmPxZqar6WNuHcb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260413142303953AGG2kf1cjT82LK.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJHVnlUYjlRYnpvRUNTdnhDWGZ3dVVZSGpzdmciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXM5MXYyZ0N6U21QeFpxYXI2V051SGNiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9HVnlUYjlRYnpvRUNTdnhDWGZ3dVVZSGpzdmcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/GVyTb9QbzoECSvxCXfwuUYHjsvg/?mount_node_token=doxus91v2gCzSmPxZqar6WNuHcb&mount_point=docx_image" data-width="2938" data-height="1400" data-lark-image-uri="drivetoken://GVyTb9QbzoECSvxCXfwuUYHjsvg" data-lark-image-width="2938" data-lark-image-height="1400" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxusBmCdb56pz79vSfyaDj1jKf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusQRzMFk79MeuncLc36lvRri"><span style="font-size: 16px;">For the mobile app, go to the <strong>Wallets </strong>page and tap <strong>Withdraw</strong>, select your token (e.g., XRP) and choose <strong>On-chain Withdrawal</strong> to input the address and memo/tag.</span></div><div class="ace-line ace-line old-record-id-doxusA91abEZKCezPFTYEWhbe8b"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"2de2adcd-eb5a-4e9e-99da-d172374654b0","height":2167,"width":4173,"currHeight":2167,"currWidth":4173,"natrualHeight":2167,"natrualWidth":4173,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FHL2Sb8GF1oZWWKxt28ouFJxasKg%2F%3Fpreview_type%3D16","file_token":"HL2Sb8GF1oZWWKxt28ouFJxasKg","image_type":"image/png","size":1157406,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxuszmUaCFipagGL6ZcKpuRiAg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202604131423045186762Q1DQPu3hY4.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJITDJTYjhHRjFvWldXS3h0MjhvdUZKeGFzS2ciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXN6bVVhQ0ZpcGFnR0w2WmNLcHVSaUFnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ITDJTYjhHRjFvWldXS3h0MjhvdUZKeGFzS2cvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/HL2Sb8GF1oZWWKxt28ouFJxasKg/?mount_node_token=doxuszmUaCFipagGL6ZcKpuRiAg&mount_point=docx_image" data-width="4173" data-height="2167" data-lark-image-uri="drivetoken://HL2Sb8GF1oZWWKxt28ouFJxasKg" data-lark-image-width="4173" data-lark-image-height="2167" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxus4Wj2k3rurL54yZqJvkNhac"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusWGOQiotwN16clhmn2Vcn1b"><strong>4. Key Considerations for Memos/Tags</strong></h2><div class="ace-line ace-line old-record-id-doxus5QD5lAwauWhBxul9J2Yeo3"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusSw2WSRmQYJsq95GqTUumld"><span style="font-size: 16px;">1) <strong>One-to-One Correspondence: </strong>The Memo corresponds uniquely to the deposit/withdrawal address to ensure the destination is specific. Entering an incorrect memo or failing to include it may result in the permanent loss of your assets.</span></div><div class="ace-line ace-line old-record-id-doxusaZSna0Rxy2ceX84rTPsAtf"><span style="font-size: 16px;">2) <strong>Network Consistency:</strong> When selecting a deposit network, the withdrawal network on the external platform or wallet must match the deposit network on MEXC. Inconsistency between networks will result in the loss of your assets.</span></div><div class="ace-line ace-line old-record-id-doxusV8QKWh3B6YLn9zAQBRe9Zd"><span style="font-size: 16px;">3) <strong>Not Always Required:</strong> Not all tokens or networks require a memo or tag. Please proceed according to the specific requirements of the asset you are depositing or withdrawing.</span></div><div class="ace-line ace-line old-record-id-doxusF8nL6M106j2yWJjDWdzaFg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusAkYTQi0RPa3LKUnW78D4Ie"><strong>5. Handling Exceptions</strong></h2><div class="ace-line ace-line old-record-id-doxusNWlRmKQcasjVVokiryRX6e"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusOx9IGhDhZxAT9iwPb88L3b"><span style="font-size: 16px;">5.1 <strong>Failure to deposit due to missing or incorrect Memo/Tag</strong></span></h3><div class="ace-line ace-line old-record-id-doxusmbhEaXl7Bnm2qF31AGTNgf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-Nc8Id7kbjodCkgxztkQuTPTvs3b"><span style="font-size: 16px;"><strong>Issue Description:</strong> The transfer failed to reflect in your account because the required Memo/Tag was either omitted or entered incorrectly.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-EQ4xdibZYo1qQbxXdkHudGPdsmh"><span style="font-size: 16px;"><strong>Solution:</strong> To resolve this, please visit the MEXC official website and file a <a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">Uncredited Crypto Deposit</a>. The platform will process your review within 1-2 business days, and you will receive the status update via email or an internal notification.</span></div><div class="ace-line ace-line old-record-id-doxus2AEmucZbxeibNlqwOWy8As"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-N5ZzdnnHAoVYCpxA0MUuacroslh"><span style="font-size: 16px;">Related Reading: <a data-lark-is-custom="true" href="https://www.mexc.com/support/articles/17057846626969">How to Fill Out the Uncredited Deposit Return Application Form</a></span></div><div class="ace-line ace-line old-record-id-doxusbxvBIi1F7n4DsRQ6fqNIYe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusaQz9UVW43sqdzvk5TsAsNd"><span style="font-size: 16px;">5.2 <strong>Missing or incorrect memo/tag during withdrawal</strong></span></h3><div class="ace-line ace-line old-record-id-doxus6W2PHYWi0uArC7yILQAnrc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusjtqk8HFiH9k7mGXQRBfUhg"><span style="font-size: 16px;">If you realize that you missed the Memo or entered the wrong one before confirming the withdrawal via SMS or email, you can simply go to Withdrawal History, click <strong>Cancel</strong> on that specific transaction, and then re-initiate the withdrawal with the correct details.</span></div><div class="ace-line ace-line old-record-id-doxusrs2eSttloUshsN5CYpZpBb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OaEwdLQC5objgHxdaCzunzymsGg"><span style="font-size: 16px;">On the MEXC Official Website, go to <strong>Wallets</strong> in the top navigation bar, select <strong>Transaction History</strong>, and then find the record in <strong>Withdrawal History</strong> to cancel it. On the MEXC App homepage, tap your profile avatar at the top, select <strong>Order History</strong>, then go to <strong>Deposit/Withdrawal</strong> and find the record in <strong>Withdrawal History</strong> to cancel it.</span></div><div class="ace-line ace-line old-record-id-doxusQTUeGLjmiPwK2I9i5kkGJh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZNs2d6sEAoLTB6xjBh1ug2I4ssd"><span style="font-size: 16px;">However, if you discover the error after you have already received the confirmation email or SMS, the transaction cannot be cancelled. In this case, please copy the TxID of the withdrawal and contact the support team of the receiving platform (the destination wallet or exchange) to ask for assistance in recovering your assets.</span></div><div class="ace-line ace-line old-record-id-doxusGpymELScTcuHLCDzVCVah3"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusomCe3MGwusostYgNlq4Fmg"><span style="font-size: 16px;">Related Reading: <a data-lark-is-custom="true" href="https://www.mexc.com/learn/article/how-to-find-txids-on-mexc/1">How to Find TxIDs on MEXC</a></span></div><div class="ace-line ace-line old-record-id-doxuswCl510SUEeKNxf8RP08sAX"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusI8zqOQxDUToPQgZjiBSwPh"><span style="font-size: 16px;">Related Reading:</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxusGMbSm4RR715ONCRCMEX3Rh" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" style="font-size: 16px;">How to Deposit Crypto to MEXC (App)</a></div></li><li class="ace-line ace-line old-record-id-doxusTToVhq68aaBv6KQz655hsg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">How to Deposit Crypto to MEXC (Web)</a></div></li><li class="ace-line ace-line old-record-id-doxuszAfaFk9db6wJAKamOmMRwb" data-list="bullet"><div><a href="https://www.mexc.com/support/articles/360020367791" data-lark-is-custom="true" style="font-size: 16px;">Troubleshooting Guide: Deposit Not Credited</a></div></li><li class="ace-line ace-line old-record-id-doxus38SebUCIvV3kktSyv73myb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-app-360030808111" data-lark-is-custom="true" style="font-size: 16px;">How to Withdraw on MEXC (App)</a></div></li><li class="ace-line ace-line old-record-id-doxusJRn99PxygAg3pfCjLWW2ab" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-web-5220961984153" data-lark-is-custom="true" style="font-size: 16px;">How to Withdraw on MEXC (Web)</a></div></li><li class="ace-line ace-line old-record-id-doxusjdhBsYo37risvedqf3GMjc" data-list="bullet"><div><a href="https://www.mexc.com/support/articles/360020366031" data-lark-is-custom="true" style="font-size: 16px;">Common Withdrawal Issues and How to Resolve Them</a></div></li></ul><div class="ace-line ace-line old-record-id-doxusSjZCoLMoYpsU88stjjusVd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusWKYpvKii4aRP6SS7LCxm5c"><br></div></div>
Proof of Funds Requirements
<div data-page-id="X60Nd1K9aoRmDBxZA5JuzqF6sh4" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-XIxudsFJjoJqoQxsJbkuWGRNs4b"><strong>When will I need to provide proof of funds?</strong></h2><div class="ace-line ace-line old-record-id-KYAZdeLREo37nnxM3GwuOSy0sTf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BcOgddgimo8llzx2zVDuREaMsIf"><span style="font-size: 16px;">When you <a data-lark-is-custom="true" href="https://www.mexc.com/assets/withdraw/USDT">withdraw funds</a> from MEXC to another platform and the transfer is returned, and you need assistance crediting the funds back to your MEXC account, we may require you to provide relevant proof of the source of funds or documentation confirming that the funds were returned.</span></div><div class="ace-line ace-line old-record-id-NMcjdhQtXoimLXxU6dZu2CiUsJc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-BUhkd1gyeoNtXnxVe0Yufps9s5c"><span style="font-size: 16px;">*BTN-<strong>Uncredited Crypto Deposit</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">https://www.mexc.com/support/deposit-recovery</a>*</span></div><div class="ace-line ace-line old-record-id-P8JhdGQfhoE2GxxDLqCu2tTUsih"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-BmAVdOYcMoHLfoxh2SXuqzkUs9f"><strong>What are the requirements for proof of funds documents?</strong></h2><div class="ace-line ace-line old-record-id-QpfUdAAlPo8znXxzui7uNGNMsJE"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NBcKdBDdWoCnSwx9FfzuJbyMsLK"><span style="font-size: 16px;">Please follow the instructions on the submission page to provide the required information. Depending on the review outcome, we may also request additional supporting materials. Final requirements are subject to the actual review.</span></div><div class="ace-line ace-line old-record-id-SxogdwPY1opKSOx6yWquwElDsdh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"32508d93-e40b-493d-aee0-792c16ac77ba","height":1952,"width":2072,"currHeight":1952,"currWidth":2072,"natrualHeight":1952,"natrualWidth":2072,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FIOhybO58woF523xkrXjuvcbds9c%2F%3Fpreview_type%3D16","file_token":"IOhybO58woF523xkrXjuvcbds9c","image_type":"image/png","size":371714,"comments":[]}]}" class="image-uploaded gallery old-record-id-SFohdcPZYoF7jwx0ok0u61ohshd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202606221331348134vtBz0BhexTPcK.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJJT2h5Yk81OHdvRjUyM3hrclhqdXZjYmRzOWMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiU0ZvaGRjUFpZb0Y3and4MG9rMHU2MW9oc2hkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9JT2h5Yk81OHdvRjUyM3hrclhqdXZjYmRzOWMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/IOhybO58woF523xkrXjuvcbds9c/?mount_node_token=SFohdcPZYoF7jwx0ok0u61ohshd&mount_point=docx_image" data-width="2072" data-height="1952" data-lark-image-uri="drivetoken://IOhybO58woF523xkrXjuvcbds9c" data-lark-image-width="2072" data-lark-image-height="1952" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; width: 750px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-P85Gd6KbPokeR6xh5vgup8r9spf"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-KxJ4dIiJmoHcv6x2t1Fujz8ns3e"><span style="font-size: 16px;">Recommended readings：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-Ukmnd1Efxo1oz0xx7gtu11JZsed" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" style="font-size: 16px;">How to Deposit Crypto to MEXC (App)</a></div></li><li class="ace-line ace-line old-record-id-GRZGdC2VMo5I1ax5KUauBQVVsze" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">How to Deposit Crypto to MEXC (Web)</a></div></li><li class="ace-line ace-line old-record-id-MEAhdWHssoWyuzxPcqEuiI9Iscg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-is-a-crypto-deposit-17827791509026" data-lark-is-custom="true" style="font-size: 16px;">What is a Crypto Deposit</a></div></li><li class="ace-line ace-line old-record-id-S2MNdFrcaorl1txDyR8u2oi8sug" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">Troubleshooting Guide: Deposit Not Credited</a></div></li><li class="ace-line ace-line old-record-id-HbGYdCBAvoC9ckxMEC2u4RO9sbA" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-deposit-statuses-and-how-to-resolve-them-17827791526203" data-lark-is-custom="true" style="font-size: 16px;">Common Deposit Statuses and How to Resolve Them</a></div></li></ul><div class="ace-line ace-line old-record-id-GvpedidBXowRN3xDnF2uwCF7sDh"><span style="font-size: 16px;"><br></span></div></div>
Common Issues in Incorrect Deposits and Solutions
<div data-page-id="XXNcdMmyfornbox7Ktdu4bBHs2g" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-KSTCdAiMMojSp0xfoLTucdk4s8c"><strong>1. What Happens If I Deposit an Unsupported Token?</strong></h2><div class="ace-line ace-line old-record-id-U9PWdgfXpoqsamxAyz0u96JVszc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WRx1dB4XpoIlpLxxaPYu1KbysoS"><span style="font-size: 16px;">MEXC automatically credits deposits only for supported tokens and blockchain networks. If you accidentally deposit an unsupported token, or deposit via an unsupported blockchain network, MEXC will assist you in manually recovering the assets and charge a handling fee.</span></div><div class="ace-line ace-line old-record-id-CPhUdb5Yfo1tz5xx93yutUrfsvb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VgLndmZPqo0VgIxBlkXuYLFHsDe"><span style="font-size: 16px;">Note: Some specific tokens/networks may not support recovery.</span></div><div class="ace-line ace-line old-record-id-EcIadmwMLoc7XrxbRq7uEhPYspg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-SvkhdsrL0oe2bhxf2BDupVrbs1g"><strong>2. Examples of Unsupported Deposits</strong></h2><div class="ace-line ace-line old-record-id-Au9mdOXvMoflafxdDyguNkZPs2b"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-MG5sdI5eDo730mxDPKHuySpSsrh"><span style="font-size: 16px;">2.1 Depositing unsupported or delisted cryptocurrencies</span></h3><div class="ace-line ace-line old-record-id-EMOedmb7ho8TDux3MoQuGkeosMf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-D3RqdqkjIohbFpxymIkucZAzsad"><span style="font-size: 16px;">To better align with project updates, MEXC will periodically upgrade, migrate, or replace certain tokens and stop supporting deposits of old contract tokens (such as ZINU, GART, etc.). <strong>If you deposit delisted or legacy contract tokens, the deposit will not be credited and may not be recoverable.</strong></span></div><div class="ace-line ace-line old-record-id-NzZsdPIaGoLsLkxZzr6uwCE9snd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WaL7dH1ceoiEBQxIhS9uxu83s0b"><span style="font-size: 16px;">To avoid asset loss, please pay attention to the following before depositing:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-XPupdEMsIoo2URxqmMKuqYtMs7c" data-list="bullet"><div><span style="font-size: 16px;"><strong>Check contract address</strong>: Ensure the token contract address of the sender and receiver is exactly the same. Do not rely solely on token name or symbol.</span></div></li><li class="ace-line ace-line old-record-id-TZDHdz1gYotrxwxKUbSucakEsBe" data-list="bullet"><div><span style="font-size: 16px;"><strong>Confirm token status</strong>: Check whether MEXC currently supports deposits for the token and which contract version is supported.</span></div></li><li class="ace-line ace-line old-record-id-IeGpdsylPopFuVxoyTDuvniRsab" data-list="bullet"><div><span style="font-size: 16px;"><strong>If in doubt, consult promptly</strong>: If you are unsure about the token contract address or token status, please contact Customer Service for confirmation before depositing.</span></div></li></ul><div class="ace-line ace-line old-record-id-Ihnod3fnsojB7kx39tbulX6ls2B"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Tuo0dxf80oADaKxCd8yubmFzsDd"><span style="font-size: 16px;"><strong>Reminder</strong>: Cryptocurrency transfers are irreversible. Incorrect deposits of delisted or unsupported tokens are usually not recoverable. Please operate with caution.</span></div><div class="ace-line ace-line old-record-id-XIA1dzqvOoPWBpxhr3Aux7qusDg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"97637507-9342-432b-9b70-82bf7ac6de6f","height":1168,"width":2006,"currHeight":1168,"currWidth":2006,"natrualHeight":1168,"natrualWidth":2006,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FF9DNbesC7oIJoKxFubjuGqIwsTg%2F%3Fpreview_type%3D16","file_token":"F9DNbesC7oIJoKxFubjuGqIwsTg","image_type":"image/png","size":332690,"comments":[]}]}" class="image-uploaded gallery old-record-id-GgY6dl2QSoSQK3xbeKquZCXwscg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260916152658821bpqfrzgIgugOVN.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJGOUROYmVzQzdvSUpvS3hGdWJqdUdxSXdzVGciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiR2dZNmRsMlFTb1NRSzN4YmVLcXVaQ1h3c2NnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9GOUROYmVzQzdvSUpvS3hGdWJqdUdxSXdzVGcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/F9DNbesC7oIJoKxFubjuGqIwsTg/?mount_node_token=GgY6dl2QSoSQK3xbeKquZCXwscg&mount_point=docx_image" data-width="2006" data-height="1168" data-lark-image-uri="drivetoken://F9DNbesC7oIJoKxFubjuGqIwsTg" data-lark-image-width="2006" data-lark-image-height="1168" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-RuMTd0kXnoaqmzxvmVKuXEt8sVc"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-PR9CdA9C3oFJ4NxoyQWuOi5rssb"><span style="font-size: 16px;">2.2 Depositing via unsupported blockchain networks</span></h3><div class="ace-line ace-line old-record-id-Q9QQdcZrRoY103xKFEMuQgFYsge"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HmQ3devjvok3VtxLMiMu5v6DsDd"><span style="font-size: 16px;">Some stablecoins (such as USDC, USDT, etc.) are issued on multiple blockchain networks. <strong>Although MEXC supports the token, deposits may not be supported on every blockchain network</strong>. If you choose a network that is not supported by MEXC, the assets will not be credited and may be difficult to recover.</span></div><div class="ace-line ace-line old-record-id-WJKYdmd09oKPupx2h4CucRe5sPe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CBmidquo0oGml6x4Pe8ufKBJs0d"><span style="font-size: 16px;">Example: A user deposits USDC via the Fantom (FTM) network. Since MEXC does not support USDC deposits on the Fantom network, the deposit cannot be credited to the user's account. In such cases, please ensure the sending network matches the receiving network before depositing.</span></div><div class="ace-line ace-line old-record-id-MlQMd6VBWojbBzxBL84uZKPjsJc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"a122a2f4-92ff-454d-a1f0-49cb1019907c","height":611,"width":1280,"currHeight":611,"currWidth":1280,"natrualHeight":611,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FMekqbeFIjoLPrMxxKNTuhX9KsqA%2F%3Fpreview_type%3D16","file_token":"MekqbeFIjoLPrMxxKNTuhX9KsqA","image_type":"image/png","size":229008,"comments":[]}]}" class="image-uploaded gallery old-record-id-Qc1QdEZZLoOFdLxAvFHuYMgjsHh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260916152658737ph6Z9fDuqZep20.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJNZWtxYmVGSWpvTFByTXh4S05UdWhYOUtzcUEiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUWMxUWRFWlpMb09GZEx4QXZGSHVZTWdqc0hoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9NZWtxYmVGSWpvTFByTXh4S05UdWhYOUtzcUEvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/MekqbeFIjoLPrMxxKNTuhX9KsqA/?mount_node_token=Qc1QdEZZLoOFdLxAvFHuYMgjsHh&mount_point=docx_image" data-width="1280" data-height="611" data-lark-image-uri="drivetoken://MekqbeFIjoLPrMxxKNTuhX9KsqA" data-lark-image-width="1280" data-lark-image-height="611" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-EN77dWSEaoW6y9xBAmPurxDbsbN"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-JiABdUnpioThwoxpjrzunKUlsvh"><strong>3. What Should I Do?</strong></h2><div class="ace-line ace-line old-record-id-H7t1duUvUoLcmuxy3Y9uhL2ssqb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GNwbdRcYzonFirxruDwufePPsYg"><span style="font-size: 16px;">Please submit the <a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">Uncredited Crypto Deposit</a> form. The review is expected to be completed within 1–2 business days. Once completed, we will notify you of the result via email or in-app message.</span></div><div class="ace-line ace-line old-record-id-H6GGdJ2iPovO7Ox1ivFup72rseh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-FVkVd3R75o15dJx79GAu58kHsth"><strong>4. Additional Information on Required Materials</strong></h2><div class="ace-line ace-line old-record-id-EfxFdXfhloM1gCx2zaxu6CHBsQb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-YBBjd9DXwoyWnxxedcwusMB2sPf"><span style="font-size: 16px;">Please follow the guidance on the submission page to provide the required information. Depending on the review, we may request additional materials. Please refer to the actual review requirements.</span></div><div class="ace-line ace-line old-record-id-JlsSdj4aRojclNxzhZtuVJnhs6f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KOF1dXDx6ovsnixvd6FumXZosG2"><span style="font-size: 16px;">For detailed steps, please refer to <a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-fill-out-the-uncredited-deposit-return-application-form-17057846626969">How to Fill Out the Uncredited Crypto Deposit Form</a>.</span></div><div class="ace-line ace-line old-record-id-JTu6dpRicof2dAxof0Nu3bqJsxc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-V5ifdNAd7oj9qnxb9vKuaI3msnh"><strong>5. Terms and Conditions</strong></h2><div class="ace-line ace-line old-record-id-CtUzdr5ndov6c6x9QFyuWMkms5b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IWN8dYM3ZoNO5mxQx73u3TuEsge"><span style="font-size: 16px;">1. MEXC will do its best to help you recover assets, but due to the complexity of blockchain networks, we cannot guarantee 100% recovery in all cases.</span></div><div class="ace-line ace-line old-record-id-YK9Xd6T83o8UMqx1iebuwsr3sTe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JQRId0KVkoTSwnxf1nruiwZ1sJb"><span style="font-size: 16px;">2. Recovery requires additional technical and manpower support, and a handling fee will be charged. Please refer to the fee shown on the page.</span></div><div class="ace-line ace-line old-record-id-X3hldUmknoXC7ZxJKjauz7YesZc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MP4fdN1fboYebGxQevXu6JiusJe"><span style="font-size: 16px;">3. After approval, an estimated completion time will be displayed. If recovery is more difficult, the actual completion time may be extended. Please refer to the review notification.</span></div><div class="ace-line ace-line old-record-id-HOH8dFQMqoeZeuxDPJauObW4s4d"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-JbNedxK3doaFygx9Kg8uiKLxs5f"><span style="font-size: 16px;">Recommended Reading:</span></h2><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-OfB7dHCt9oIOhVx8n6yut1vPsZd" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" style="font-size: 16px;">How to Deposit Crypto to MEXC (App)</a></div></li><li class="ace-line ace-line old-record-id-VGPmdYbbpotBI1x9OuEulmKPs1f" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">How to Deposit Crypto to MEXC (Web)</a></div></li><li class="ace-line ace-line old-record-id-Cl6Fd5uV4ob8Q6xBuaCuQaSssFe" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-is-a-crypto-deposit-17827791509026" data-lark-is-custom="true" style="font-size: 16px;">What is a Crypto Deposit?</a></div></li><li class="ace-line ace-line old-record-id-RDeKdW9SKo660Dxq3DOumnGusdx" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">MEXC Restricted Deposit Return Application</a></div></li><li class="ace-line ace-line old-record-id-Zt3TdxrD6o82YHx4JskumU0msze" data-list="bullet"><div><a href="https://www.mexc.com/support/article/applying-to-recover-a-deposit-due-to-an-unfilled-incorrectly-filled-memo-tag-15441726005529" data-lark-is-custom="true" style="font-size: 16px;">Applying to Recover a Deposit Due to an Unfilled/Incorrectly Filled Memo/Tag</a></div></li></ul></div>