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Temporary Delays in Payment Receipts for SEPA and Deposit for MEXC Mastercard Due to Bank System Upgrade

Due to a scheduled system upgrade by MEXC's fiat partner bank, payment receipts for SEPA and deposits for the MEXC Mastercard may experience temporary delays. The upgrade is expected to be completed by 16:00 UTC on January 17, 2025.

Key Information:
  • All pending transactions will be automatically processed once the system upgrade is completed.
  • Your funds remain secure and unaffected throughout the process.
We are working diligently to minimize any inconvenience caused and appreciate your understanding and patience during this period.

For clarification or inquiries, our Customer Service team is always ready to help.