MEXC's Announcement Regarding Losses Incurred by Some Users Due to Fair Price Deviation of 1000PEPE2_USDT Perpetual Futures
Dear MEXCers,
During the period from 19:26:07 to 19:26:59 (UTC) on July 12, 2023, there was a deviation in the fair price of 1000PEPE2_USDT perpetual futures due to insufficient liquidity in the spot market, resulting in the liquidation of positions for some users.
MEXC has always adhered to the principle of "Users First" and will take responsibility for any user losses caused by platform-related issues.
The compensation plan for this incident is as follows:
Compensation recipients: Users whose positions in 1000PEPE2_USDT futures experienced abnormal liquidations during the period from 19:26:07 to 19:26:59 (UTC) on July 12, 2023.
Compensation plan: Full compensation for user losses due to liquidation, and an additional 10 USDT futures bonus will be provided to each affected user.
For users who meet the compensation criteria, we will directly airdrop the compensation amount to your MEXC account within 1 business day. If you have any questions regarding the compensation plan, please feel free to contact our online customer service. We will assist you and address any concerns promptly.
We sincerely apologize for any inconvenience caused. MEXC will continue to strive to provide you with excellent products and high-quality services. Thank you for your support and understanding!
MEXC Team
July 13, 2023