Navegando pelo aplicativo da MEXC: Guia completo
<div data-page-id="DODNd9yAqofUhRx2t8wuvBGUsUb" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-LmGLd2gc9oGpYXxYap0u61QLste"><span style="font-size: 16px;">A página inicial do aplicativo MEXC integra sete seções funcionais principais, permitindo que os usuários acessem rapidamente o gerenciamento de conta, serviços de negociação e informações de mercado. Este guia fornece uma explicação detalhada de cada seção de navegação e como utilizá-las de forma eficaz.</span></div><div class="ace-line ace-line old-record-id-S0MWdUzjGojwWWxjEyCumzbesYf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"aecd99ab-36cd-4474-99c9-3c320c5e6f84","height":619.2572898799315,"width":298,"currHeight":619.2572898799315,"currWidth":298,"natrualHeight":2423,"natrualWidth":1166,"pluginName":"imageUpload","scale":0.2555746140651801,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FNysYbyf5goIin3xQyNTuZ7P5sob%2F%3Fpreview_type%3D16","file_token":"NysYbyf5goIin3xQyNTuZ7P5sob","image_type":"image/png","size":662555,"comments":[]}]}" class="image-uploaded gallery old-record-id-BIehdKVSqo8xa5xT1YbuQMcjs6f"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260218095208400FGl8KYAKtqRVUI.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJOeXNZYnlmNWdvSWluM3hReU5UdVo3UDVzb2IiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQkllaGRLVlNxbzh4YTV4VDFZYnVRTWNqczZmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9OeXNZYnlmNWdvSWluM3hReU5UdVo3UDVzb2IvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/NysYbyf5goIin3xQyNTuZ7P5sob/?mount_node_token=BIehdKVSqo8xa5xT1YbuQMcjs6f&mount_point=docx_image" data-width="1166" data-height="2423" data-lark-image-uri="drivetoken://NysYbyf5goIin3xQyNTuZ7P5sob" data-lark-image-width="1166" data-lark-image-height="2423" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 300px;"></div><div class="ace-line ace-line old-record-id-QgE1dnF13ooMq8xSWlWu67TssFh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Nqpod4tmgoDHIwxjncxuPOE9sWE"><strong>1. Barra de navegação superior</strong></h2><div class="ace-line ace-line old-record-id-CKtndVkupouCdIxB8Y6uHTx7s9d"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TnKqdSCOPoqYTtxMmVbuajSNskb"><span style="font-size: 16px;">A barra de navegação superior inclui quatro recursos principais: <strong>Perfil, Pesquisa, Atendimento ao Cliente </strong>e<strong> Notificações.</strong></span></div><div class="ace-line ace-line old-record-id-CK6ddNO5BoZ7Ucxms0hu0Hl6sqb"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Ngi7dt98yowxW0xI7BLuxF94syg"><span style="font-size: 16px;">1.1 Ícone do perfil</span></h3><div class="ace-line ace-line old-record-id-EAvtdOkWPoWGdYxqva9uvP1Bslf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LNjYdD96fo2SRCxuoBzuXq1osJA"><span style="font-size: 16px;">Toque no ícone de perfil no canto superior esquerdo para acessar as seguintes sete áreas:</span></div><div class="ace-line ace-line old-record-id-PUD4dThV2oF7NZx64PTu7ncdsXb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IZj3dQMdCobyhIxpi3suLRsbsfe"><span style="font-size: 16px;"><strong>Perfil</strong>: Visualize seu avatar, apelido, endereço de e-mail vinculado e UID. Esta seção também permite alternar a visibilidade de informações sensíveis.</span></div><div class="ace-line ace-line old-record-id-Tttod9B4soeHOKxjQ2tuNZ4osLb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KePcdspdJoboB3xT3OVudXKOslf"><span style="font-size: 16px;"><strong>Verificação KYC</strong>: Acesse a Verificação KYC Básica e Avançada. Usuários institucionais podem alternar para a página de verificação institucional para visualizar os benefícios da verificação. A <a data-lark-is-custom="true" href="https://www.mexc.com/pt-PT/user/institution-auth">verificação institucional</a> atualmente é suportada apenas na versão web.</span></div><div class="ace-line ace-line old-record-id-CgFidWKexo1TIFxoxNgu9QoxsIh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-P2lidOfRfoRA7Ex1OhGuOfw6skc"><span style="font-size: 16px;"><strong>VIP</strong>: Exibe os requisitos de volume de negociação para cada nível VIP, seus dados atuais de negociação e o volume restante necessário para avançar para o próximo nível.</span></div><div class="ace-line ace-line old-record-id-PwmKd7ksSoufz5xCX0pueMDssef"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-D3ipdbhDCom3PoxQfxXulFcesvc"><span style="font-size: 16px;"><strong>Centro do usuário:</strong> Inclui quatro recursos: Centro de Recompensas, Configurações de Taxa, Transações e Recomendações.</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-T9tad3BDPo53OEx2bAyuJ47JsGg" data-list="bullet"><div><span style="font-size: 16px;">O Centro de Recompensas mostra eventos disponíveis e detalhes das recompensas.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-YzZ2dCcXeozDItx85kOuv5Mpsye" data-list="bullet"><div><span style="font-size: 16px;">Configurações de Taxa exibem as taxas atuais da plataforma e permitem usar MX para compensar taxas de negociação.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-FqIwdvUcJoHg7Yxr3CVuwZR2sad" data-list="bullet"><div><span style="font-size: 16px;">Transações fornecem um resumo das negociações anteriores.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-D0xxdctu6owJX0xGXGJuaObcswe" data-list="bullet"><div><span style="font-size: 16px;">As recomendações ajudam a aumentar o nível da conta e desbloquear benefícios exclusivos.</span></div></li></ul><div class="ace-line ace-line old-record-id-R88dd1NS9oGQ7Ox25NbuVx6Cs1R"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IQDJd7HaNoygRXx5F1ku5EdJsOt"><span style="font-size: 16px;"><strong>Configurações do aplicativo</strong>: Gerencie preferências do aplicativo e configurações relacionadas à conta.</span></div><div class="ace-line ace-line old-record-id-WQjwdIGT6ot731xW81zuAhkrspf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CNyzdSJQkoGdMfxrKPAuEnbVsBd"><span style="font-size: 16px;"><strong>Atendimento ao Cliente e Suporte:</strong> Fornece acesso às comunidades MEXC e ao Atendimento ao Cliente online para auxiliar em quaisquer problemas durante o uso.</span></div><div class="ace-line ace-line old-record-id-IoMOdnexSoVk55x6MkeuMUMIszf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DIWBdXK5ooSGWyxNna3u8AKAsbh"><span style="font-size: 16px;"><strong>Alterar conta</strong>: Alterne rapidamente entre múltiplas contas conectadas.</span></div><div class="ace-line ace-line old-record-id-KIrgdCLocoPiOHxcRXPuiqD2sUd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"700bebeb-7951-44ef-b2a2-9db847dbc652","height":395.4093959731544,"width":572,"currHeight":395.4093959731544,"currWidth":572,"natrualHeight":2163,"natrualWidth":3129,"pluginName":"imageUpload","scale":0.18280600830936403,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCw8Xbu4dSo0jsgxuV2tultTXsMb%2F%3Fpreview_type%3D16","file_token":"Cw8Xbu4dSo0jsgxuV2tultTXsMb","image_type":"image/png","size":2394009,"comments":[]}]}" class="image-uploaded gallery old-record-id-FhRBdwhA2ons4Qx1hQYurmmLsMh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260218095209144ttLtYd5NeHg0YO.png" data-single-block="true" data-snapshot="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" 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old-record-id-SjPodtcJgouq0sxfWY8uB8O4sCc"><span style="font-size: 16px;">1.2 Barra de pesquisa</span></h3><div class="ace-line ace-line old-record-id-BQssdyVJyorDhdxMdCkuSxHysJf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JOtIdQ305oNJr0xhAN6u71Epsve"><span style="font-size: 16px;">Toque na barra de pesquisa e insira o nome de um token, par de negociação ou palavra-chave para visualizar resultados relacionados. A página de pesquisa também apresenta Tendências de IA categorizadas por tags, além de pares populares e eventos em destaque na plataforma.</span></div><div class="ace-line ace-line old-record-id-MInEd895SogzhdxMVnLuPLcasPb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"a076f549-fed7-45f7-a431-8dbd7c850d6b","height":515.4276126558005,"width":498,"currHeight":515.4276126558005,"currWidth":498,"natrualHeight":2159,"natrualWidth":2086,"pluginName":"imageUpload","scale":0.23873441994247363,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FFXkrblNOwo90Z2xi5JbuqmWqsXf%2F%3Fpreview_type%3D16","file_token":"FXkrblNOwo90Z2xi5JbuqmWqsXf","image_type":"image/png","size":1335792,"comments":[]}]}" class="image-uploaded gallery old-record-id-XVCrdIxysoQTHTx0tAEuZZTlsId"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260218095209578e0MkVZ6OKBKAoe.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJGWGtyYmxOT3dvOTBaMnhpNUpidXFtV3FzWGYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWFZDcmRJeHlzb1FUSFR4MHRBRXVaWlRsc0lkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9GWGtyYmxOT3dvOTBaMnhpNUpidXFtV3FzWGYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/FXkrblNOwo90Z2xi5JbuqmWqsXf/?mount_node_token=XVCrdIxysoQTHTx0tAEuZZTlsId&mount_point=docx_image" data-width="2086" data-height="2159" data-lark-image-uri="drivetoken://FXkrblNOwo90Z2xi5JbuqmWqsXf" data-lark-image-width="2086" data-lark-image-height="2159" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 600px;"></div><div class="ace-line ace-line old-record-id-H47pdFcegoLN16xIp8Uu3cnlsab"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Px4Ld31MqoMZnax11NhufNzhstf"><span style="font-size: 16px;">1.3 Atendimento ao Cliente</span></h3><div class="ace-line ace-line old-record-id-PY1Gd4u2qotZbixren0uWmwasSb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WCsydqrssoUteYxmEMguwepis1d"><span style="font-size: 16px;">Toque no ícone de Atendimento ao Cliente para entrar em contato diretamente com a equipe de suporte online 24/7 da MEXC.</span></div><div class="ace-line ace-line old-record-id-P4K4dtEGWoKNg9xTxNDucuPmssg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"fa43bb5e-9816-44d3-b87a-a769e06be764","height":544.849472674976,"width":524,"currHeight":544.849472674976,"currWidth":524,"natrualHeight":2169,"natrualWidth":2086,"pluginName":"imageUpload","scale":0.25119846596356665,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FASafbIRBZoGGgrxHF2JudQndssc%2F%3Fpreview_type%3D16","file_token":"ASafbIRBZoGGgrxHF2JudQndssc","image_type":"image/png","size":1323887,"comments":[]}]}" class="image-uploaded gallery old-record-id-N28XdGEo5oOWtWxyzuwu82insmd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F2026021809520962743zTGKA1H756C3.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJBU2FmYklSQlpvR0dncnhIRjJKdWRRbmRzc2MiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTjI4WGRHRW81b09XdFd4eXp1d3U4Mmluc21kIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9BU2FmYklSQlpvR0dncnhIRjJKdWRRbmRzc2MvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/ASafbIRBZoGGgrxHF2JudQndssc/?mount_node_token=N28XdGEo5oOWtWxyzuwu82insmd&mount_point=docx_image" data-width="2086" data-height="2169" data-lark-image-uri="drivetoken://ASafbIRBZoGGgrxHF2JudQndssc" data-lark-image-width="2086" data-lark-image-height="2169" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 600px;"></div><div class="ace-line ace-line old-record-id-JuZIdNGO3osHYCxQlHuumwNescd"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-MdCxd0hmmoAslkxu7QHu8O01sOe"><span style="font-size: 16px;">1.4 Notificações</span></h3><div class="ace-line ace-line old-record-id-Ri3cdE5DcoayW7xyZgDuh0FHsFb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JfTPdk3awonb6uxkPvSusQTssUe"><span style="font-size: 16px;">As notificações reunem todos os avisos da plataforma, incluindo listagens de novos tokens, eventos de Futuros e Spot, recompensas da plataforma, alertas de negociação, atualizações de depósito e saque, alertas de preço, avisos do sistema e insights de mercado.</span></div><div class="ace-line ace-line old-record-id-GrIJdWQgTocQGpxPyAeuIGrQswe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-WyG3dlgFfoDTWyxVSBRuwfP3sYc"><strong>2. Ativos e acesso a negociações</strong></h2><div class="ace-line ace-line old-record-id-FNmid9MYPoiPSIxGvyWunVCYsje"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Mkqmd45QUoZulIxsstNuwn8Lsee"><span style="font-size: 16px;">Esta seção fornece três funções principais:</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-SkWLdD7PAogdbox1pJ9uiJdYsfe" data-list="bullet"><div><span style="font-size: 16px;"><strong>Total de ativos</strong>: Exibe o valor total dos ativos em sua conta.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-YUF8dWitho4n9AxA7LyuLrbIsRh" data-list="bullet"><div><span style="font-size: 16px;"><strong>Depositar</strong>: Oferece múltiplos métodos de depósito em criptomoedas.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-SwP0dISWtoV2aKxj8xYuPjkwsEe" data-list="bullet"><div><span style="font-size: 16px;"><strong>Negociar</strong>: Fornece acesso rápido aos mercados de Futuros, Spot, Conversor e DEX+.</span></div></li></ul><div class="ace-line ace-line old-record-id-ClmJdVvOoolzHwxFh51uA0gQsrb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-KimfdFZDDoJdQuxNKPvuk65Ussf"><strong>3. Menu de acesso rápido</strong></h2><div class="ace-line ace-line old-record-id-Xx2Sduu5KoyFv2xEYrsu2NK7smf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EiGxd2Up9oneAkxmg1MukBiisyf"><span style="font-size: 16px;">O menu de acesso rápido permite que os usuários personalizem e configurem recursos usados com frequência com um único toque. Toque em <strong>Mais</strong> para visualizar a lista completa de serviços e recursos disponíveis no aplicativo da MEXC. Para editar os atalhos exibidos na página inicial, toque em <strong>Editar</strong> e arraste os ícones para reorganizar sua ordem. O menu de acesso rápido permite adicionar até 11 atalhos.</span></div><div class="ace-line ace-line old-record-id-KRaWdUjFGodbZnxhAw6uKo0Es0f"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f0da047e-d812-4952-b823-37af63ee552d","height":451.2684563758389,"width":434,"currHeight":451.2684563758389,"currWidth":434,"natrualHeight":2169,"natrualWidth":2086,"pluginName":"imageUpload","scale":0.2080536912751678,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FSNbKbBu1eohhLgxLp11usx4Vsxc%2F%3Fpreview_type%3D16","file_token":"SNbKbBu1eohhLgxLp11usx4Vsxc","image_type":"image/png","size":1275992,"comments":[]}]}" class="image-uploaded gallery old-record-id-OlnYdpw4BosYNKxgC7xu5XExsjc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260218095209049a3Vr4VLAAtcjtN.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJTTmJLYkJ1MWVvaGhMZ3hMcDExdXN4NFZzeGMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiT2xuWWRwdzRCb3NZTkt4Z0M3eHU1WEV4c2pjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9TTmJLYkJ1MWVvaGhMZ3hMcDExdXN4NFZzeGMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/SNbKbBu1eohhLgxLp11usx4Vsxc/?mount_node_token=OlnYdpw4BosYNKxgC7xu5XExsjc&mount_point=docx_image" data-width="2086" data-height="2169" data-lark-image-uri="drivetoken://SNbKbBu1eohhLgxLp11usx4Vsxc" data-lark-image-width="2086" data-lark-image-height="2169" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 600px;"></div><div class="ace-line ace-line old-record-id-Lh85dXNMnoBUsOxwDlYuy55Usih"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-X7R9dgR6noWpMHxFwPeuyMr3sBd"><strong>4. Carrossel de eventos</strong></h2><div class="ace-line ace-line old-record-id-JLX2dgtkNoUstjxYHHMuWtG4sAe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-B96xdBeOBobl4TxrKLMujs7csJb"><span style="font-size: 16px;">Esta seção exibe eventos em andamento da MEXC em formato de banner rotativo. Deslize para a esquerda ou direita para navegar rapidamente pelos detalhes de cada evento.</span></div><div class="ace-line ace-line old-record-id-OYpSdR9gsoftzWxB27Gu81LgsWf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-BcTwd2ck3oWonIxboqRuNKkGsXg"><strong>5. Mercados</strong></h2><div class="ace-line ace-line old-record-id-N1IrdsVe5olkWWxbEWIucVtSs7d"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TIJwdsP6coogPFxMD2XuVA5hs4g"><span style="font-size: 16px;">A seção Mercados exibe pares de negociação juntamente com suas variações de preço em 24h, organizados em múltiplas categorias, incluindo Favoritos, Em alta, Ações, Em destaque IA, Ganhadores, Perdedores, Novos e Vol. 24h.</span></div><div class="ace-line ace-line old-record-id-Ma7Vdz8dMoh44xxZCCZuhreWsHb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"351f3b08-d4ba-40ef-a199-0cea7a765103","height":537.5705731394354,"width":260,"currHeight":537.5705731394354,"currWidth":260,"natrualHeight":2417,"natrualWidth":1169,"pluginName":"imageUpload","scale":0.22241231822070145,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FGzvTbS723ouFE1xy6JZuFVaIshh%2F%3Fpreview_type%3D16","file_token":"GzvTbS723ouFE1xy6JZuFVaIshh","image_type":"image/png","size":511117,"comments":[]}]}" class="image-uploaded gallery old-record-id-K8obdn20boeS9DxtjdxuYGoqseh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260218095209188oOFbBwEtQWmEOg.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJHenZUYlM3MjNvdUZFMXh5NkpadUZWYUlzaGgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSzhvYmRuMjBib2VTOUR4dGpkeHVZR29xc2VoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9HenZUYlM3MjNvdUZFMXh5NkpadUZWYUlzaGgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/GzvTbS723ouFE1xy6JZuFVaIshh/?mount_node_token=K8obdn20boeS9DxtjdxuYGoqseh&mount_point=docx_image" data-width="1169" data-height="2417" data-lark-image-uri="drivetoken://GzvTbS723ouFE1xy6JZuFVaIshh" data-lark-image-width="1169" data-lark-image-height="2417" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 300px;"></div><div class="ace-line ace-line old-record-id-UPETd2FnGoCgBrx5r5ou1TlysZd"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-IR9pduMLfos0RVxmjdIujreCswd"><strong>6. Descobrir, Eventos e Comunicados</strong></h2><div class="ace-line ace-line old-record-id-NUaSdl2hYo9jQmxOG6juFrZpsef"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TU2SdgCh0omIf2xCOafujXzmsfd"><span style="font-size: 16px;"><strong>Descobrir IA</strong>: Fornece insights inteligentes de mercado com base em tópicos em tendência.</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-T6JRdAEDrojkoixpQLrut7MXshb" data-list="bullet"><div><span style="font-size: 16px;">Principais perguntas destacam os temas de maior interesse dos usuários.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-UvGcdvb3voUoC4xxrqPuJb3vsih" data-list="bullet"><div><span style="font-size: 16px;">Notícias reúne manchetes do mercado.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-QuS0dcTQAoHqMwx2Wg2uy3Ensbd" data-list="bullet"><div><span style="font-size: 16px;">Destaques apresenta conteúdos de alta qualidade da plataforma MEXC.</span></div></li></ul><div class="ace-line ace-line old-record-id-SmwCdzTIronUgoxw3gougGFdsac"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PsDKdlOOVodGn9xsERruO22Gs4b"><span style="font-size: 16px;"><strong>Eventos</strong>: Lista todos os eventos em andamento disponíveis na MEXC.</span></div><div class="ace-line ace-line old-record-id-TP0dd0u7EoLuVxxB2OCuCaD2s0d"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Y9FVdDEyKoRP5lx1MC8uMwHOsZf"><span style="font-size: 16px;"><strong>Comunicados: </strong>Publica comunicados oficiais e atualizações da plataforma MEXC<strong>.</strong></span></div><div class="ace-line ace-line old-record-id-SnjJdRc0OoDvrSxL220u6I5Tsse"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"98245811-2d8a-4f74-be5f-a200ab58a7fb","height":703.8494439692045,"width":340,"currHeight":703.8494439692045,"currWidth":340,"natrualHeight":2420,"natrualWidth":1169,"pluginName":"imageUpload","scale":0.290846877673225,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FDHW7b8vmToKqlhxmZGCubXL4sVd%2F%3Fpreview_type%3D16","file_token":"DHW7b8vmToKqlhxmZGCubXL4sVd","image_type":"image/png","size":1069467,"comments":[]}]}" class="image-uploaded gallery old-record-id-Bv9XdCrVDo5BmcxtPbdu1QDQsZz"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260218095208685sUxB0s6MUaIwuW.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJESFc3Yjh2bVRvS3FsaHhtWkdDdWJYTDRzVmQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQnY5WGRDclZEbzVCbWN4dFBiZHUxUURRc1p6Iiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ESFc3Yjh2bVRvS3FsaHhtWkdDdWJYTDRzVmQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/DHW7b8vmToKqlhxmZGCubXL4sVd/?mount_node_token=Bv9XdCrVDo5BmcxtPbdu1QDQsZz&mount_point=docx_image" data-width="1169" data-height="2420" data-lark-image-uri="drivetoken://DHW7b8vmToKqlhxmZGCubXL4sVd" data-lark-image-width="1169" data-lark-image-height="2420" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 300px;"></div><div class="ace-line ace-line old-record-id-P0NidExTVoXFnhx77W9uu1D9sSh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-WJkCdIdYNoGpxexl0jUu0ua2sP4"><strong>7. Barra de navegação inferior</strong></h2><div class="ace-line ace-line old-record-id-UCmRdUmJBoIU5Fx4LTzuVZTYsIf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-YKHmd29ipojGdRxKJtyukAMwsz8"><span style="font-size: 16px;">A barra de navegação inferior inclui quatro seções principais:</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-BSCEdaIf9o4f1px5pBjuOW4Ks6c" data-list="bullet"><div><span style="font-size: 16px;"><strong>Mercados</strong>: Exibe preços e variações em 24h em diferentes mercados por categoria.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-FP7CdoF59ofI3IxFhxRuBBUrs6g" data-list="bullet"><div><span style="font-size: 16px;"><strong>Negociar</strong>: Permite negociar em diferentes mercados e acessar ordens abertas, posições e histórico de ordens.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-BQySd1o4koRjayxYhUBuBwSWs7f" data-list="bullet"><div><span style="font-size: 16px;"><strong>Futuros</strong>: Área dedicada à negociação de Futuros, com visualização de posições e ordens abertas.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-MPMddsTGmoA3fBxVT0vuwUybsdh" data-list="bullet"><div><span style="font-size: 16px;"><strong>Carteiras</strong>: Exibe os saldos de criptomoedas em todas as contas de negociação da MEXC.</span></div></li></ul><div class="ace-line ace-line old-record-id-AVUQdX3xAoSQ1KxcXvhurCTQsbd"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-LdLEdRUylo69UxxvfN7u6k0PsuP"><span style="font-size: 16px;">Leituras recomendadas:</span></h2><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-FclAdBMYPoeutxxIGmlufZkYsZe" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/mexc-app-download-guide-17827791529363" style="font-size: 16px;">Guia de como baixar o aplicativo da MEXC</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-DOxvdJogUoMwODxnsWeuYru2s1c" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-use-mexc-via-lite-app-17827791527902" data-lark-is-custom="true" style="font-size: 16px;">Como usar a MEXC via Lite APP</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-QcbXdwNhro2BVZxJQzwuCPn9shc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-app-download-17827791523349" data-lark-is-custom="true" style="font-size: 16px;">Download do aplicativo MEXC: Perguntas frequentes</a></div></li></ul><div class="ace-line ace-line old-record-id-USkIdjF0HodmSmxcQ0RuNNBHsKb"><span style="font-size: 16px;"><br></span></div></div>
Download do aplicativo MEXC: Perguntas frequentes
<div data-page-id="BvnFd1QCfoK7YNxZyKsuBD94sGg" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-doxusfURB5wPHlBp6qXCH0SlMDe"><strong>1. A MEXC tem um aplicativo oficial?</strong></h2><div class="ace-line ace-line old-record-id-doxusnZrzdDaJUSEehOhgnGnlkg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Swo2dT44ioLEjLxyfKyuqT0KsNb"><span style="font-size: 16px;">Sim, a MEXC oferece um aplicativo móvel oficial para sistemas iOS e Android. Você pode baixar o aplicativo através do link oficial abaixo: <a data-lark-is-custom="true" href="https://www.mexc.com/pt-PT/download">https://www.mexc.com/pt-PT/download</a>, ou pela Apple App Store e Google Play Store.</span></div><div class="ace-line ace-line old-record-id-doxusoTC6VTKUzDpoPYepbHaZ7c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusT1GbOE7EUMavmqHCzaBoEp"><span style="font-size: 16px;">Para mitigar riscos como malware ou fraudes, é essencial baixar o aplicativo da MEXC apenas por canais autorizados. Para garantir que você está baixando a versão oficial, recomendamos as seguintes etapas:</span></div><div class="ace-line ace-line old-record-id-doxuszUdonSrmH5rbDc0viMnuqe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusQs8rrEYwcywqI1rsKNQ9Kd"><span style="font-size: 16px;"><strong>Baixe de fontes oficiais:</strong> Sempre faça o download do aplicativo MEXC pelo site oficial da MEXC ou pelas lojas de aplicativos autorizadas. Evite usar fontes de terceiros.</span></div><div class="ace-line ace-line old-record-id-doxushtGb8ed4aRVI1MK3GyEq9d"><span style="font-size: 16px;"><strong>Verifique as informações do desenvolvedor:</strong> Na loja de aplicativos, confirme se o desenvolvedor está listado como "MEXC Fintech, Inc." para garantir que você está baixando o aplicativo legítimo e autorizado.</span></div><div class="ace-line ace-line old-record-id-KNKJdWWntoBJfJxx26kuMhqesbd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Nh99dsVnKoi3xpxlQHMu38pNsef"><span style="font-size: 16px;">*BTN-<strong>Baixar aplicativo</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/pt-PT/download">https://www.mexc.com/pt-PT/download</a>*</span></div><div class="ace-line ace-line old-record-id-doxusjFUCbT4f7gqGeOlEPv3Xkg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusTkdHU0Z7x5kF5xTxieQcXh"><strong>2. O que fazer se o aplicativo da MEXC não estiver disponível na loja de aplicativos?</strong></h2><div class="ace-line ace-line old-record-id-doxusTmpvppqxoA3OwkdFMwwZcc"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusDbouUKuiJ5lrvj0qz11raf"><span style="font-size: 16px;">2.1 Use a versão para navegador</span></h3><div class="ace-line ace-line old-record-id-doxusXYpeyqOc5DsiyUKclUtqsh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KIEudLTRNovvJfx4jADu9YY1s4g"><span style="font-size: 16px;">Se você não conseguir baixar o aplicativo da MEXC ou preferir não usá-lo, ainda pode acessar os serviços da MEXC pela nossa plataforma web. A versão web está disponível tanto em navegadores móveis quanto em desktop.</span></div><div style="white-space:pre;" class="ace-line ace-line old-record-id-doxusbjTr1XGkZGAYJo8zMnVq3b"><span style="font-size: 16px;">
*BTN-<strong>Visite a MEXC</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/pt-PT/">https://www.mexc.com/pt-PT/</a>*</span></div><div class="ace-line ace-line old-record-id-doxus45eeTP1B4gHXVkhcaFX57d"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxus0qNcoMKweHXKq325wSFJJe"><span style="font-size: 16px;">2.2 Guia de download para iOS</span></h3><div class="ace-line ace-line old-record-id-doxusg1b0N2UuTv5nIZWVNlumRe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusvB7v8BqzfZuI44X5bg34xe"><span style="font-size: 16px;"><strong>2.2.1 </strong>Se você não conseguir encontrar o aplicativo MEXC na App Store, <a data-lark-is-custom="true" href="https://www.mexc.com/support/articles/17827791523635">isso significa que o aplicativo não está disponível na sua região atualmente</a>. Recomendamos o seguinte:</span></div><div class="ace-line ace-line old-record-id-TvmbdGWiIo8B3qxsPoPuoA8FsLe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusTVdBLoID8WJXipcNktyRIf"><span style="font-size: 16px;">Você pode tentar <a data-lark-is-custom="true" href="https://support.apple.com/en-us/118283">mudar para uma Apple ID de outra região</a>. Consulte o "<a data-lark-is-custom="true" href="https://www.mexc.com/pt-PT/learn/article/17827791523629">Guia de como baixar o aplicativo da MEXC</a>" para instruções passo a passo sobre como baixar e se cadastrar.</span></div><div class="ace-line ace-line old-record-id-doxusdt0zAqqONTvt7kJU3mhKWd"><br></div><div class="ace-line ace-line old-record-id-doxusv2VbxM5WzC8dckvWQ6uO0g"><strong style="font-size: 16px;">2.2.2 iOS 12 ou posterior é necessário</strong></div><div class="ace-line ace-line old-record-id-doxus0b2kAQI0bpjVE9iacNPjnb"><span style="font-size: 16px;"><br></span></div><div data-type="image" data-ace-gallery-json="{"items":[{"uuid":"521d9c1e-7ab7-4521-b7b1-0aa4720aa0b1","height":244,"width":405,"currHeight":244,"currWidth":405,"natrualHeight":244,"natrualWidth":405,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FG21KbiWnWo8NYRxPULnuWFcgs0c%2F%3Fpreview_type%3D16","file_token":"G21KbiWnWo8NYRxPULnuWFcgs0c","image_type":"image/png","size":85574,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusvLlYG7WGatCvEuro4VjQoc" style="text-align: center;"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260213141912595njT8c8PIgiffIX.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJHMjFLYmlXbldvOE5ZUnhQVUxudVdGY2dzMGMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXN2TGxZRzdXR2F0Q3ZFdXJvNFZqUW9jIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9HMjFLYmlXbldvOE5ZUnhQVUxudVdGY2dzMGMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/G21KbiWnWo8NYRxPULnuWFcgs0c/?mount_node_token=doxusvLlYG7WGatCvEuro4VjQoc&mount_point=docx_image" data-width="405" data-height="244" data-lark-image-uri="drivetoken://G21KbiWnWo8NYRxPULnuWFcgs0c" data-lark-image-width="405" data-lark-image-height="244" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-GEB7dnYEKoARrxxUMB9ucpHgsYe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusoLeO7Zecs7AcP4t0QrvV5b"><span style="font-size: 16px;">Se você for redirecionado para a App Store e vir a mensagem "<strong>Este aplicativo requer iOS 12.0 ou posterior</strong>", significa que você precisa tentar atualizar o sistema operacional do seu dispositivo. Para instruções de atualização, consulte: <a data-lark-is-custom="true" href="https://support.apple.com/118575">https://support.apple.com/118575</a></span></div><div class="ace-line ace-line old-record-id-doxusX4KffHAsrfo9AgIyoS24ge"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusXyoVorEo6FdEIpbWDoXkPg"><span style="font-size: 16px;">Se você estiver usando um iPhone 5 ou modelo anterior:</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-doxustj78UHuN5w5zBP0QeXD56d" data-list="bullet"><div><span style="font-size: 16px;">Se você tiver um telefone Android, pode tentar usar a versão Android do aplicativo MEXC.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-doxusDHYwQEuYGXCbZoOzIlHM8d" data-list="bullet"><div><span style="font-size: 16px;">Se você não tiver um telefone Android, pode tentar usar a versão para navegador da MEXC: <a href="https://www.mexc.com/" data-lark-is-custom="true">https://www.mexc.com/</a></span></div></li></ul><div class="ace-line ace-line old-record-id-doxusys4pPfDwTk9KWGwmkxK8mc"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxus4POHnizlL9CsK7fRVOg0Vg"><span style="font-size: 16px;">2.3 Guia de download para Android</span></h3><div class="ace-line ace-line old-record-id-doxus6JLb00WUrFgWv8Po9ysFkg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-K0xLdq98koC6L9xTiynu1RqUsob"><strong style="font-size: 16px;">2.3.1 Guia de instalação para dispositivos Android </strong></div><div class="ace-line ace-line old-record-id-JzP2dutomoriUqx1tRhuFgAbsje"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusr50Jbt1OzB01f4SAxi9o6f"><span style="font-size: 16px;">2.3.1 Se você estiver usando um dispositivo Android e não conseguir baixar o aplicativo via Google Play, visite <a data-lark-is-custom="true" href="https://www.mexc.com/download">https://www.mexc.com/download</a> para o guia de <strong>instalação Android</strong>.</span></div><div class="ace-line ace-line old-record-id-doxushtl6FoqPJf0tfUWYstMFeb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"a38f0719-16b7-48cd-a117-539f885d642a","height":801,"width":1905,"currHeight":801,"currWidth":1905,"natrualHeight":801,"natrualWidth":1905,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FPtHYberm0op1VoxFYvNux3wQsqh%2F%3Fpreview_type%3D16","file_token":"PtHYberm0op1VoxFYvNux3wQsqh","image_type":"image/png","size":419846,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxus7HiakClfejQezmTObm5x2c"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260213141913614olWN4QVctIx1R1.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJQdEhZYmVybTBvcDFWb3hGWXZOdXgzd1FzcWgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXM3SGlha0NsZmVqUWV6bVRPYm01eDJjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9QdEhZYmVybTBvcDFWb3hGWXZOdXgzd1FzcWgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/PtHYberm0op1VoxFYvNux3wQsqh/?mount_node_token=doxus7HiakClfejQezmTObm5x2c&mount_point=docx_image" data-width="1905" data-height="801" data-lark-image-uri="drivetoken://PtHYberm0op1VoxFYvNux3wQsqh" data-lark-image-width="1905" data-lark-image-height="801" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-HET2dYmCqoGG3UxQWivumMYRs2c"><strong style="font-size: 16px;">2.3.2 Guia de instalação para dispositivos</strong></div><div class="ace-line ace-line old-record-id-GWmfd5CHlo1aGVxIPAhuZfQrsra"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Mmspd57q5oAeZGxITTNuZaCtsJe"><span style="font-size: 16px;">Se você encontrar mensagens como "Aplicativo malicioso" ou "Risco potencial" durante a instalação, isso geralmente é causado por um falso positivo do recurso de segurança do sistema. Você pode tentar as seguintes soluções:</span></div><div class="ace-line ace-line old-record-id-W7QzdipJ2oWRuCxtc2ou1wpYsFh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Jx1ldO5S5o4VHLxl2QIuUmDHsJc"><span style="font-size: 16px;"><strong>Método 1: Instalação offline. </strong>Desative temporariamente a conexão de rede ou ative o Modo avião, e então reinstale o pacote de instalação baixado<strong>.</strong></span></div><div class="ace-line ace-line old-record-id-UvqLdoEY7oZgXbxBtemuEibqs0b"><span style="font-size: 16px;"><br></span></div><div style="white-space:pre;" class="ace-line ace-line old-record-id-ACvFdsIuVo79Boxt7jduGjYQsrh"><span style="font-size: 16px;"><strong>Método 2: Ajustes as configurações de segurança. </strong>Vá em <strong>Configurações</strong> → <strong>Aplicativos</strong> → <strong>Modo Puro</strong>, toque no menu <strong>Mais</strong> no canto superior direito e desative a <strong>Proteção avançada</strong> ou saia do Modo Puro diretamente.
</span></div><div class="ace-line ace-line old-record-id-MXYydoXxdo1eNfxpvRVuM6RZs9f"><span style="font-size: 16px;">Nota: O caminho exato do menu pode variar ligeiramente dependendo do modelo do dispositivo ou da versão do sistema. Siga as opções exibidas na tela de acordo.</span></div><div class="ace-line ace-line old-record-id-Ub07dVMfeo06boxN0ABuTe4EsMg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TQD5d3BqAoyTXfxiMpbu6gYssSb"><span style="font-size: 16px;"><strong>Método 3: Use o link backup de download. </strong>Se os métodos acima não resolverem o problema, baixe o pacote de instalação mais recente através do <a data-lark-is-custom="true" href="https://download.mocortech.com/Android_Channel/Huawei/MEXC-huawei.apk">link oficial alternativo</a> fornecido pela MEXC<strong>.</strong></span></div><div class="ace-line ace-line old-record-id-SAtYd7ryJoMp5KxlKqBuBOcvsoc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-TEKadd8rioj9XWxArfWujC7GsSh"><span style="font-size: 16px;">*BTN-<strong>Download alternativo</strong>&BTNURL=<a data-lark-is-custom="true" href="https://download.mocortech.com/Android_Channel/Huawei/MEXC-huawei.apk">https://download.mocortech.com/Android_Channel/Huawei/MEXC-huawei.apk</a>*</span></div><div class="ace-line ace-line old-record-id-W4rldcVcooYGmUx0gCRuqqN6sWc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusDhciSmCf6us6dFeZoveTnd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusERvlX3WFGINxvQT0vRVRrg"><span style="font-size: 16px;">2.3.3 Problemas com a Google Play Store</span></div><div class="ace-line ace-line old-record-id-doxuscPWKek7QkF6RNxmJaFSUpb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxus926l9MYd0ufkIqVNykMG3g"><span style="font-size: 16px;">Se o aplicativo MEXC não estiver disponível para download na sua região, você pode tentar cadastrar uma nova conta Google ou mudar a região da sua conta existente. Guia para mudar a região da sua conta Google: <a data-lark-is-custom="true" href="https://support.google.com/googleplay/answer/7431675">https://support.google.com/googleplay/answer/7431675</a></span></div><div class="ace-line ace-line old-record-id-doxusbu0FoG5Quf9dVbMNkepbTd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusqd6iCw54f58kYujb0eLDgh"><span style="font-size: 16px;">Se você encontrar outros problemas ao ser redirecionado para a Google Play Store, consulte este guia: <a data-lark-is-custom="true" href="https://support.google.com/googleplay/answer/14122894">https://support.google.com/googleplay/answer/14122894</a></span></div><div class="ace-line ace-line old-record-id-doxuszmTzFSje4tXywJgk507Sog"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxus16srrkq1B31lyB8w3chryc"><span style="font-size: 16px;">2.3.4 Solicitação de instalação de fontes desconhecidas</span></div><div class="ace-line ace-line old-record-id-OZHIdcAcLozXnZx8tRIuQs4Kspg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxus8Yw3jDvJsVFvhTNJsRdKcb"><span style="font-size: 16px;">Por motivos de segurança, os telefones Android têm a opção "Permitir instalação de aplicativos fora da Google Play" desativada por padrão. Navegue até e abra Configurações e, em seguida, pesquise e selecione "Instalar aplicativos desconhecidos". Em seguida, toque em "Instalar aplicativos desconhecidos" novamente. (Observação: esta opção pode variar de acordo com a marca). Consulte o tutorial aqui: <a data-lark-is-custom="true" href="https://www.samsung.com/us/support/troubleshoot/TSG10001913">https://www.samsung.com/us/support/troubleshoot/TSG10001913</a></span></div><div class="ace-line ace-line old-record-id-doxusf6xKBtJNA0Fj607Vf7eSGQ"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"46894443-c944-43f0-a1b1-924671767ea6","height":427,"width":318,"currHeight":427,"currWidth":318,"natrualHeight":427,"natrualWidth":318,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCLsDb99ftozFTmxYuqauoceSs9p%2F%3Fpreview_type%3D16","file_token":"CLsDb99ftozFTmxYuqauoceSs9p","image_type":"image/png","size":115122,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxuso9x6KMKxaN6Uorig4nlUOd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260213141912709k2mXeqOnO2rRhH.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDTHNEYjk5ZnRvekZUbXhZdXFhdW9jZVNzOXAiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNvOXg2S01LeGFONlVvcmlnNG5sVU9kIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DTHNEYjk5ZnRvekZUbXhZdXFhdW9jZVNzOXAvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/CLsDb99ftozFTmxYuqauoceSs9p/?mount_node_token=doxuso9x6KMKxaN6Uorig4nlUOd&mount_point=docx_image" data-width="318" data-height="427" data-lark-image-uri="drivetoken://CLsDb99ftozFTmxYuqauoceSs9p" data-lark-image-width="318" data-lark-image-height="427" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 300px;"></div><div class="ace-line ace-line old-record-id-doxusXKJR87mxAxxzfSmwfSbMWg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxushiUhkBff9vl9Cbs2g9FapO"><span style="font-size: 16px;">2.3.5 Aviso de risco ao instalar o APK da MEXC</span></div><div class="ace-line ace-line old-record-id-doxusC8fed7682iYImnYNmw3jaf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusIuHxD4l3MELjwaqhATPpef"><span style="font-size: 16px;">Este é um aviso normal. Certifique-se de baixar e instalar o APK apenas a partir do site oficial da MEXC: <a data-lark-is-custom="true" href="https://www.mexc.com/download">https://www.mexc.com/download</a>.</span></div><div class="ace-line ace-line old-record-id-GjSydvGgQoD9t7xxlx1uzkDzs8f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Ln8kd2Vt4oy6XdxWXcju3k9Zs5d"><span style="font-size: 16px;">2.3.6 Aparecem dois aplicativos da MEXC na tela inicial do Android</span></div><div class="ace-line ace-line old-record-id-RB7HdpSFkoBItUxYozWuewy9sSg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Do0bdcgscovCaIxKm8Buhns7su7"><span style="font-size: 16px;">Como os pacotes de instalação da MEXC provenientes da Google Play e do site oficial utilizam nomes de pacotes diferentes, eles não conseguem se sobrepor durante a instalação. Como resultado, alguns usuários podem ver dois aplicativos da MEXC na tela inicial do Android ao mesmo tempo, conforme mostrado na imagem abaixo:</span></div><div class="ace-line ace-line old-record-id-NjovdvoYgobcgrxt4XwuC9V0sWd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"09731040-22ea-4522-abd7-e3c909c501b6","height":676.7666666666667,"width":315.99999999999994,"currHeight":676.7666666666667,"currWidth":315.99999999999994,"natrualHeight":1285,"natrualWidth":600,"pluginName":"imageUpload","scale":0.5266666666666666,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FW87Qb7yhgoce15xuJWfualyisQf%2F%3Fpreview_type%3D16","file_token":"W87Qb7yhgoce15xuJWfualyisQf","image_type":"image/png","size":1347949,"comments":[]}]}" class="image-uploaded gallery old-record-id-Hzu1dmTBRozgUqxP9MFupv9Ast4"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202602131419155089Jd1PMXLrLvuOc.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJXODdRYjd5aGdvY2UxNXh1SldmdWFseWlzUWYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSHp1MWRtVEJSb3pnVXF4UDlNRnVwdjlBc3Q0Iiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9XODdRYjd5aGdvY2UxNXh1SldmdWFseWlzUWYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/W87Qb7yhgoce15xuJWfualyisQf/?mount_node_token=Hzu1dmTBRozgUqxP9MFupv9Ast4&mount_point=docx_image" data-width="600" data-height="1285" data-lark-image-uri="drivetoken://W87Qb7yhgoce15xuJWfualyisQf" data-lark-image-width="600" data-lark-image-height="1285" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 300px;"></div><div class="ace-line ace-line old-record-id-FNhsdmjfsom7f0xcQ1Kuvw5qslf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MAHvdIAkqozjdpxcnTNugI2MsJd"><span style="font-size: 16px;">Para resolver esse problema, a MEXC está a preparar o lançamento de um novo pacote de instalação para a versão do aplicativo disponível no site oficial. Esta atualização irá unificar os nomes de pacote das versões do site e da Google Play, evitando assim que dois apps da MEXC apareçam simultaneamente nas telas iniciais dos dispositivos Android.</span></div><div class="ace-line ace-line old-record-id-HO1Ad0YZuorw9px4GPNuxKuZsxh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"64c7dd0a-56f2-4321-8cba-e0878293f04c","height":779.2582781456954,"width":368,"currHeight":779.2582781456954,"currWidth":368,"natrualHeight":1279,"natrualWidth":604,"pluginName":"imageUpload","scale":0.609271523178808,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FQ14rbAEY1oNUuexZ8DTuLhHBsIf%2F%3Fpreview_type%3D16","file_token":"Q14rbAEY1oNUuexZ8DTuLhHBsIf","image_type":"image/jpeg","size":248671,"comments":[]}]}" class="image-uploaded gallery old-record-id-OJHKd0swMoWN6Lx1AunuzWb9sRg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F2026021314191288340FtqYxVROS0uF.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJRMTRyYkFFWTFvTlV1ZXhaOERUdUxoSEJzSWYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiT0pIS2Qwc3dNb1dONkx4MUF1bnV6V2I5c1JnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9RMTRyYkFFWTFvTlV1ZXhaOERUdUxoSEJzSWYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Q14rbAEY1oNUuexZ8DTuLhHBsIf/?mount_node_token=OJHKd0swMoWN6Lx1AunuzWb9sRg&mount_point=docx_image" data-width="604" data-height="1279" data-lark-image-uri="drivetoken://Q14rbAEY1oNUuexZ8DTuLhHBsIf" data-lark-image-width="604" data-lark-image-height="1279" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 300px;"></div><div class="ace-line ace-line old-record-id-ZUEVdtp07oXYFexLvC8uGW9esKg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NWdodqhZio3HvzxVUQJubjJQskU"><span style="font-size: 16px;">Se você encontrar esse problema, abra os dois aplicativos da MEXC que aparecem na sua tela inicial, um de cada vez. Toque no ícone do usuário, aceda a <strong>Configurações</strong>, deslize até ao final da página e toque em <strong>Sobre nós</strong> para verificar o número da versão, conforme mostrado na imagem abaixo. Mantenha o aplicativo da MEXC que tiver o número de versão mais alto e desinstale aquele com o número de versão mais baixo.</span></div><div class="ace-line ace-line old-record-id-LCckdpcEWoCPvnxyiqZuQxyVsac"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-B0mIdTkgwov4uUxnm9iuoWresmr"><span style="font-size: 16px;"><strong>Nota:</strong> Você não será automaticamente autenticado no app da MEXC recém-instalado.</span></div><div class="ace-line ace-line old-record-id-QW4udChTLoUthGxcaJWumiJgsxT"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"8d0cc7a9-ebea-4150-90f9-d0ba72d87394","height":1295,"width":1845,"currHeight":1295,"currWidth":1845,"natrualHeight":1295,"natrualWidth":1845,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FGwChbSOsPoPi2TxDMW7uX53Ysxc%2F%3Fpreview_type%3D16","file_token":"GwChbSOsPoPi2TxDMW7uX53Ysxc","image_type":"image/png","size":760171,"comments":[]}]}" class="image-uploaded gallery old-record-id-O6o6dBKgkosAKexe3bOu2IvtsMd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260213141914895OAx6rATzdSGemN.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJHd0NoYlNPc1BvUGkyVHhETVc3dVg1M1lzeGMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTzZvNmRCS2drb3NBS2V4ZTNiT3UySXZ0c01kIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Hd0NoYlNPc1BvUGkyVHhETVc3dVg1M1lzeGMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/GwChbSOsPoPi2TxDMW7uX53Ysxc/?mount_node_token=O6o6dBKgkosAKexe3bOu2IvtsMd&mount_point=docx_image" data-width="1845" data-height="1295" data-lark-image-uri="drivetoken://GwChbSOsPoPi2TxDMW7uX53Ysxc" data-lark-image-width="1845" data-lark-image-height="1295" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxusVGp5fp8sj6QlbevVPweBEd"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusaI7S0tMmjJoVMuiSELu20c"><strong>3. O que fazer se o aplicativo MEXC não instalar ou o download for interrompido?</strong></h2><div class="ace-line ace-line old-record-id-doxusa1nykjdIwGjjnD2KQdP1vc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxus5ruy1c5lNNlWnCx9iOqsF2"><span style="font-size: 16px;">Se você estiver enfrentando problemas para instalar o aplicativo MEXC ou se o download continuar falhando ou sendo interrompido, o problema pode ser causado por um dos seguintes motivos:</span></div><div class="ace-line ace-line old-record-id-doxusGH4BBg05NNqlnwzydmPFMb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusIjpTevBqO9evHASaa7hEXc"><span style="font-size: 16px;"><strong>Problemas de rede: </strong>Certifique-se de que seu dispositivo esteja conectado a uma rede Wi-Fi ou dados móveis estável. Uma conexão fraca ou instável pode impedir o download adequado do aplicativo.</span></div><div class="ace-line ace-line old-record-id-doxusKkrhI9hCpwr4V6Vu7vXIxf"><span style="font-size: 16px;"><strong>Armazenamento insuficiente:</strong> Verifique o espaço de armazenamento do seu dispositivo. Se o seu dispositivo estiver com pouco espaço, exclua arquivos ou aplicativos desnecessários para liberar espaço antes de tentar instalar novamente.</span></div><div class="ace-line ace-line old-record-id-doxus50cOB0W7BQp8qS2plfnxFf"><span style="font-size: 16px;"><strong>Compatibilidade do dispositivo: </strong>Confirme se o sistema operacional do seu dispositivo móvel atende aos requisitos mínimos para o aplicativo MEXC. Para dispositivos iOS, certifique-se de que a versão do sistema esteja alinhada com os requisitos do aplicativo.</span></div><div class="ace-line ace-line old-record-id-doxusXEalxXJs26DudfvwgY27We"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusbIs4EbDsYIycETi7lnHuec"><strong>4. O que fazer se o aplicativo MEXC não abrir ou iniciar após a instalação?</strong></h2><div class="ace-line ace-line old-record-id-doxus6ZK3Ej3lxvRifUvYi3uqsh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusW6MPjjzn8kcwa0HIBCUwfb"><span style="font-size: 16px;">Se você estiver enfrentando dificuldades para abrir ou iniciar o aplicativo MEXC após a instalação, considere as seguintes etapas:</span></div><div class="ace-line ace-line old-record-id-doxusMCd8P0XJQntkIwBkopHK6f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxus9yhvwY4SqloXwDhJL5iUTc"><span style="font-size: 16px;"><strong>Reinicie seu dispositivo:</strong> Uma simples reinicialização do dispositivo pode ajudar a resolver quaisquer problemas temporários que estejam impedindo o aplicativo de iniciar.</span></div><div class="ace-line ace-line old-record-id-doxus5eL0YAlML3r4n670SNqseh"><span style="font-size: 16px;"><strong>Atualize seu sistema operacional: </strong>Certifique-se de que o sistema operacional do seu dispositivo esteja atualizado. A compatibilidade com a versão mais recente do aplicativo MEXC pode exigir a versão mais atual do sistema.</span></div><div class="ace-line ace-line old-record-id-doxusZuLmDh7PY1Sd1qMFhgT9ah"><span style="font-size: 16px;"><strong>Limpe o cache e os dados: </strong>Problemas relacionados ao cache podem afetar o desempenho do aplicativo. Tente limpar o cache ou desinstalar e reinstalar o aplicativo MEXC para resolver quaisquer conflitos potenciais.</span></div><div class="ace-line ace-line old-record-id-VKp2dFOTuoDTdSxcoDwuNPbws1c"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-ByX8deh7OotSIuxo2dpu2Twbshe"><strong>5. O que devo fazer se o aplicativo MEXC estiver travando ou não respondendo?</strong></h2><div class="ace-line ace-line old-record-id-OCYYdTAXzoKSpjxjA7Qulu9Kskf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AzQqd4kJEo9a7axh7NsuD8Its1c"><span style="font-size: 16px;">Se você estiver enfrentando problemas como tela congelada, toques não respondendo ou carregamento lento ao usar o aplicativo da MEXC, isso geralmente está relacionado à qualidade da conexão de rede ou ao status do servidor. Você pode seguir os passos abaixo para realizar uma solução de problemas básica:</span></div><div class="ace-line ace-line old-record-id-A544dnkrMoc467x5LYouAB4Osih"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-HwJNdnBXToV15axt1pVugRRnsvf"><span style="font-size: 16px;">5.1 Verifique a rede</span></h3><div class="ace-line ace-line old-record-id-Aq62dAmqMoq2NkxWnsauPqpWsQb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WRGVdGjsPofMqJxG727u5j8Ssjg"><span style="font-size: 16px;">No aplicativo daMEXC, toque no <strong>ícone de perfil </strong>na página inicial e selecione <strong>Verificação de rede</strong>. Com base nos resultados do teste, siga as ações correspondentes:</span></div><div class="ace-line ace-line old-record-id-NHAfdlu7zo1CmExc5fyuntJmssf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DwSxdbqY8ohnTPxke4PuHamHs6b"><span style="font-size: 16px;"><strong>Velocidade de rede lenta </strong>(indicada em vermelho ou laranja no relatório)<strong>:</strong> Isso indica que a conexão de rede atual está instável ou lenta. Tente mudar para outro ambiente de rede:</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-BiL0dMmnRomhBpx24C1urcT4s3f" data-list="bullet"><div><span style="font-size: 16px;">Troque de dados móveis (4G/5G) para uma rede Wi-Fi estável</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Vd3Sd2ix6oMrpcxkqkQuVVVvsCh" data-list="bullet"><div><span style="font-size: 16px;">Conecte-se a outra rede Wi-Fi confiável</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-BfdPdVbWeoaVtvxF4zyubrFVs7g" data-list="bullet"><div><span style="font-size: 16px;">Reinicie o roteador ou mova-se para uma área com melhor sinal</span></div></li></ul><div class="ace-line ace-line old-record-id-CiV5dj3vFoWcIHx0wNzuArhfsbe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GlazdB8TYoucraxacliu8FZFsSf"><span style="font-size: 16px;"><strong>Velocidade de rede normal </strong>(indicada em verde no relatório)<strong>: </strong>O problema pode ser causado por latência no servidor atualmente conectado. Recomenda-se trocar manualmente para um servidor com menor latência para continuar usando o aplicativo.</span></div><p><br></p><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"574fbeda-217b-4258-a3ec-9aa69ea944bf","height":2156,"width":3130,"currHeight":2156,"currWidth":3130,"natrualHeight":2156,"natrualWidth":3130,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FB325byfwboGVBKxjxt8urDffsCe%2F%3Fpreview_type%3D16","file_token":"B325byfwboGVBKxjxt8urDffsCe","image_type":"image/png","size":1358735,"comments":[]}]}" class="image-uploaded gallery old-record-id-SEeZdQcuco2VYSxAp0xu9XDRsOd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260213141914371nOOoAtzAmlFXXu.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJCMzI1Ynlmd2JvR1ZCS3hqeHQ4dXJEZmZzQ2UiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiU0VlWmRRY3VjbzJWWVN4QXAweHU5WERSc09kIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9CMzI1Ynlmd2JvR1ZCS3hqeHQ4dXJEZmZzQ2UvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/B325byfwboGVBKxjxt8urDffsCe/?mount_node_token=SEeZdQcuco2VYSxAp0xu9XDRsOd&mount_point=docx_image" data-width="3130" data-height="2156" data-lark-image-uri="drivetoken://B325byfwboGVBKxjxt8urDffsCe" data-lark-image-width="3130" data-lark-image-height="2156" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><h3 class="heading-3 ace-line old-record-id-OOb7duuR0oxB1bxvKMjuiqD5sNq"><span style="font-size: 16px;">5.2 Contatar o Atendimento ao Cliente</span></h3><div class="ace-line ace-line old-record-id-Pok8dPlURoaLDoxyfv9uTF8Asnb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HuzqdLSf1oQ7O9xjnVyugKeksgh"><span style="font-size: 16px;">Se o problema persistir após realizar as verificações de rede e alternar redes ou servidores, prepare as informações abaixo e entre em contato com o Atendimento ao Cliente MEXC para investigação e suporte:</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-J1gfdFTPYoj5P9xCelVuN6ujsRb" data-list="bullet"><div><span style="font-size: 16px;"><strong>Horário em que o problema ocorreu:</strong> Informe a data específica e o horário aproximado em que o problema aconteceu.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-P1rgdhA6ooqZw7xgw5euKgb1sTb" data-list="bullet"><div><span style="font-size: 16px;"><strong>Capturas de tela ou gravações de tela: </strong>Forneça capturas de tela ou gravações mostrando o travamento, lentidão ou crash<strong>.</strong></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-XxcLdNzsWoMgDSxB5hauX1wls0L" data-list="bullet"><div><span style="font-size: 16px;"><strong>Página ou funcionalidade afetada: </strong>Especifique onde o problema ocorreu, por exemplo, página de Depósito ou Saque, página de negociação Spot ou página de negociação de Futuros<strong>.</strong></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-JcEGdxsKsoeYOVxNXSZuSkKfsVc" data-list="bullet"><div><span style="font-size: 16px;"><strong>Relatório de diagnóstico de rede: </strong>Execute a <strong>Verificação de Rede</strong> quando o problema ocorrer e forneça uma captura de tela dos resultados<strong>.</strong></span></div></li></ul><div class="ace-line ace-line old-record-id-doxusDJ1bGnr3hjshTFnwGIJH2c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxussY2RKCBU0YuN7cmtGa2KYe"><span style="font-size: 16px;">Se você continuar enfrentando problemas, entre em contato com o Atendimento ao Cliente da MEXC ou participe de nossa comunidade oficial para obter assistência adicional:</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-doxusTUzGgLKPP4UIfER8oHQCCh" data-list="bullet"><div><span style="font-size: 16px;">Atendimento ao cliente online</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-doxusl0dp9TNfBuvNBnp5aNnACh" data-list="bullet"><div><span style="font-size: 16px;">Canal oficial do Telegram: </span><span style="font-size: 16px;"><a href="https://t.me/MEXCEnglish">https://t.me/MEXCEnglish</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-doxusQwSI0l2nDw9SXug4h22iIg" data-list="bullet"><div><span style="font-size: 16px;">Atendimento ao cliente por e-mail: </span><span style="font-size: 16px;"><a href="support@mexc.com">support@mexc.com</a></span></div></li></ul><div class="ace-line ace-line old-record-id-Pc7Odeyk4oXNnOx5gAPuEpgdsJf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-HhQXdMctKokRAXxfjxhuDisssSf"><strong>6. Como atualizar o aplicativo da MEXC?</strong></h2><div class="ace-line ace-line old-record-id-QoUYdy6r3o46xcxNSIMugI4Psqg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XI9qdqgVsoTyuWxH3sbuM4iOsRd"><span style="font-size: 16px;">iOS: Abra a App Store e digite <strong>MEXC</strong> na barra de pesquisa para acessar a página de detalhes do app. Se o botão <strong>Atualizar </strong>estiver exibido, toque nele para concluir a atualização.</span></div><div class="ace-line ace-line old-record-id-V9HrdeLxYo24GoxzGIFu4C5esZb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Fx3md6Kxzok95kxJlphudmfLsPh"><span style="font-size: 16px;">Android: Abra a Google Play Store e pesquise por <strong>MEXC</strong>. Toque para acessar a página de detalhes do app. Se <strong>Atualizar</strong> estiver exibido, toque nele e aguarde a conclusão da atualização.</span></div><div class="ace-line ace-line old-record-id-MPbWdNBiXoee2cxnQMVuhYlLsjy"><span style="font-size: 16px;"><br></span></div><p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260214124751932qnnULICeYRZbZG.png" style="max-width: 100%; height: auto; border-radius: 12px; width: 750px; display: block; margin-left: auto; margin-right: auto;" data-host-from-cloud="true"></p><p><br></p><h3 class="heading-3 ace-line old-record-id-Hb98dz9t4oIoZKxAfVGuSRjVsKe"><span style="font-size: 16px;">Leituras recomendadas:</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-QvoVdVcfBoGChvxTvRbu6Zoqspe" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/pt-PT/support/article/mexc-app-download-guide-17827791529363" style="font-size: 16px;">Guia de download do aplicativo da MEXC</a></div></li><li class="ace-line ace-line old-record-id-HFOkdhTuyoaCgzxhYSNu2J2CsRh" data-list="bullet"><div><a href="https://www.mexc.com/pt-PT/support/article/countries-regions-supported-by-the-mexc-app-17827791523635" data-lark-is-custom="true" style="font-size: 16px;">Países/regiões suportados pelo aplicativo da MEXC</a></div></li></ul><div class="ace-line ace-line old-record-id-doxusOzQ1N5mrjjINn8LsSMEMbd"><br></div></div>