<p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><strong style="font-weight:bolder">Dear MEXCers,</strong></p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"> </p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><strong style="font-weight:bolder">If you have not received the email, please try the following methods:</strong></p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"> </p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><span style="font-weight:400">1) Ensure you have entered the correct email address when signing up;</span></p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><span style="font-weight:400">2) Check your spam folder or other folders;</span></p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><span style="font-weight:400">3) Check if emails are sending and being received properly on the email client's end;</span></p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><span style="font-weight:400">4) Try using an email from a mainstream provider such as Gmail and Outlook;</span></p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><span style="font-weight:400">5) Check your inbox again later, as there could be a network delay. The verification code is valid for 15 minutes;</span></p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><span style="font-weight:400">6) If you are still not receiving the email, it might have been blocked. You will be required to manually whitelist the MEXC email domain before trying to receive the email again. Regarding email address whitelist settings, you may refer to </span><a style="background-color:transparent;color:rgb( 31 , 115 , 183 );outline:none;text-decoration:none" href="https://www.mexc.com/announcements/article/12974367898521"><span style="font-weight:400"><strong style="font-weight:bolder">“How to add MEXC emails to Outlook and Gmail whitelist?”</strong></span></a><span style="font-weight:400"> for the graphic tutorial.</span></p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"> </p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><strong style="font-weight:bolder">Please whitelist the following senders (email domain whitelist):</strong></p><p>Whitelist for domain name:<br /></p><ul style="list-style-type:disc"><li><div><div style="min-height:15px"><a href="mexc.link">mexc.link</a></div></div></li><li><div><div style="min-height:15px"><a href="http://mexc.sg/">mexc.sg</a></div></div></li><li><div><div style="min-height:15px"><a href="http://mexc.com/">mexc.com</a></div></div></li></ul><p> </p><p>Whitelist for email address:</p><ul style="list-style-type:disc"><li><a href="mailto:mexc@notice.mexc.link">mexc@notice.mexc.link</a></li><li><a href="mexc@email.mexc.link">mexc@email.mexc.link</a></li><li><a href="mexc@info.mexc.link">mexc@info.mexc.link</a></li><li><a href="mexc_official@email.mexc.link">mexc_official@email.mexc.link</a></li><li><a href="do_not_reply@mailer.mexc.sg">do_not_reply@mailer.mexc.sg</a></li><li><a href="mailto:dontreply@notification.mexc.link">dontreply@notification.mexc.link</a><br /></li></ul><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"> </p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><span style="font-weight:400"><strong style="font-weight:bolder">Note:</strong> Once the whitelist settings have been done, please wait for 10 minutes before trying to receive the email verification code, as it may take some time for the whitelist to take effect for certain email service providers.</span></p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"> </p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"> </p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">The MEXC Team</p>
<p><strong style="font-weight:bolder">How to participant in DAPPT IEO?</strong></p><p><strong style="font-weight:bolder">1.Register with email (https://www.mexc.com/auth/signup)</strong> <img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428230841954K30ulrT9YyDHBG.png" alt="mceclip0.png" style="max-width:100%;height:auto" /></p><p>Click User Center</p><p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428230843574FhZFRRlTtK79k0.png" alt="mceclip1.png" style="max-width:100%;height:auto" /></p><p>Choose "Identity Auth" to KYC, do as the kyc page shows.</p><p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428230845056DikZHpTV0OJLiz.png" alt="mceclip2.png" style="max-width:100%;height:auto" /></p><p><strong style="font-weight:bolder">2.How to buy MX?</strong></p><p>1) If your account has USDT/ETH(Withdraw from others exchanges to MEXC Exchange is also workable), you can directly buy it as the following steps:</p><p>Search "MX" ,choose a trading pair to trade.</p><p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202304282308464776ATlnDmKM6F9zy.png" alt="mceclip3.png" style="max-width:100%;height:auto" /></p><p>2) If your account have no USDT/ETH Click "OTC" to buy USDT (Mininum 200USDT)</p><p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428230847811i0UuHeobqedKaZ.png" alt="mceclip4.png" style="max-width:100%;height:auto" /></p><p><strong style="font-weight:bolder"> 3. How to snap up DAPPT on LABS.</strong></p><p>Click "Labs" on MEXC</p><p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428230849298oi03uOByQFcwLR.png" alt="mceclip0.png" style="max-width:100%;height:auto" /></p><p>The page shows like the pic below. There are 4 rounds, and each round 250 USDT for the first three rounds. </p><p>Click the First banner.</p><p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428230850892dPt492kJl2bc5H.png" alt="mceclip1.png" style="max-width:100%;height:auto" /></p><p>Then you will see a "Buy now" button. </p><p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428230852407j3o1B7VxedyvOu.png" alt="mceclip3.png" style="max-width:100%;height:auto" /></p><p>Click"Buy now" and enter the quantity that you want to buy. Then Click the "Buy now" button below.</p><p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428230854232duu5YW7gnQgf29.png" alt="mceclip4.png" style="max-width:100%;height:auto" /></p><p>The same steps for the 2nd and 3rd rounds.</p><p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428230855915SF26BX1gCkYOlG.png" alt="mceclip6.png" style="max-width:100%;height:auto" /></p><p>The 4th round, if you want to join the round, click Join. Please do not click the button if u do not want to join the 4th round.</p><p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428230857400AAg8ELllODxYha.png" alt="mceclip9.png" style="max-width:100%;height:auto" /></p><p> </p><p>It will show like "Joined" if you choose to join. If you would like to join, we will share the total amount to every participants equally after the round ends. Meanwhile you need to hold 2000+MX and enough USDT. Otherwise, you will be regarded to give up this chance yourself.</p><p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428230858935v4HHHPFZR9MEGn.png" alt="mceclip11.png" style="max-width:100%;height:auto" /></p><p> </p><p> </p>
<p>Ensure you have installed<strong style="font-weight:bolder"> “Google Authenticator”</strong>. Ensure the date and time of your phone is consistent with that of the device running MEXC. Ensure you have input the correct login password and 2FA code in the binding page.</p><p><i><strong style="font-weight:bolder">Note:</strong></i></p><p>1. Please refer to <a href="https://support.mexc.com/hc/zh-cn/articles/360020109532">https://support.mexc.com/hc/zh-cn/articles/360020109532 </a>for binding Google Authenticator.</p><p>2. If you have lost your Google Authenticator, you must apply to unbind it.</p><p>You can send the relevant data to MEXC’s E-mail 'service@support.mexc.com' and we will handle it within two days. You should provide the following data:</p><ul style="list-style-type:disc"><li>Your account information, including username (E-mail), mobile phone number</li><li>Picture of ID card (both sides)</li><li>Photo of handhold ID card and hand-written paper including: '<a href="https://mexc.com">mexc.com</a>'. Application for unbinding GA, in hand, marks the date of application and signature at the end. </li></ul>
<p><strong style="font-weight:bolder">Step 1:</strong> Search “Google Authenticator” in application store and click to download.<br /><br /></p><p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428230938053X5qXFs5PKq9C76.png" alt="_____.png" style="max-width:100%;height:auto" /></p><p><strong style="font-weight:bolder">Step 2:</strong> Login and enter your account to open Google Authenticator.<br /><br /></p><p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428230939559ZbQ99LSQBEEGMJ.png" alt="mceclip0.png" style="max-width:100%;height:auto" /></p><p><strong style="font-weight:bolder">Step 3:</strong> Open Google Authenticator on your mobile phone and scan the QR code on the page.<br /><br /></p><p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428230940967uc0nxzD0HsaHl3.png" alt="mceclip1.png" style="max-width:100%;height:auto" /><strong style="font-weight:bolder">Step 4:</strong> Enter the 6 number verification code generated by Google Authenticator into the box for authentication.<br /><br /></p><p><strong style="font-weight:bolder">Step 5:</strong> Click bind to complete the binding of Google Authenticator.</p>
<div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Delays in cryptocurrency deposits and withdrawals are usually caused by the following reasons: blockchain network confirmation delays, incorrect Memo/Tag entry, incorrect receiving address, incomplete withdrawal status, or processing delays.</span></div><div> </div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">For more common questions, refer to:</span></div><ul style="list-style-type:disc" start="1"><li><div><a href="https://www.mexc.com/announcements/article/troubleshooting-guide-360020367791"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Troubleshooting Guide: Deposit Not Credited</span></a></div></li><li><div><a href="https://www.mexc.com/announcements/article/common-withdrawal-issues-and-how-to-resolve-them-360020366031"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Common Withdrawal Issues and How to Resolve Them</span></a></div></li></ul><div> </div></div>