Midland County, Michigan, Completes Implementation of Tyler Technologies’ Public Safety Solutions

PLANO, Texas–(BUSINESS WIRE)–$TYL #TylerTech—Tyler Technologies, Inc (NYSE: TYL) and the Midland County Central Dispatch Authority (MCCDA) in Michigan have completed the implementation of Tyler’s Enterprise Computer Aided Dispatch (CAD) and Enterprise Mobile and Mobility solutions.

MCCDA initiated the CAD replacement process after its previous vendor announced an end of support. The agency selected Tyler to support continuity of operations and to replace its previous CAD system following that announcement. The implementation was completed over a nine-month period. The Tyler solutions are cloud-hosted and support system availability and continuity for daily dispatch operations.

“While we worked quickly to ensure MCCDA could effectively use Tyler’s Enterprise CAD solution without interruption, much care and consideration was taken during the expedited project schedule to ensure a proper and successful deployment,” said Andrew Hittle, president of Tyler’s Public Safety Division. “With Tyler’s solutions in place, we are supporting public safety operations for five local, county, and state law enforcement agencies, twelve fire service departments, and one private EMS provider. Together, these agencies manage more than 75,000 calls for service each year.”

Tyler’s Enterprise Mobile solution supports access to operational information for field personnel and dispatch staff during daily public safety operations.

Established in 1993, the Midland County Central Dispatch Authority is a consolidated public safety answering point responsible for dispatching law enforcement, fire, and emergency medical services for the City of Midland and Midland County. MCCDA serves a population of approximately 85,000 and supports more than 90 sworn law enforcement officers, 20 dispatch professionals, and over 100 fire and EMS end users.

About Tyler Technologies, Inc.

Tyler Technologies (NYSE: TYL) is a leading provider of integrated software and technology services for the public sector. Tyler’s end-to-end solutions empower local, state, and federal government entities to operate efficiently and transparently with residents and each other. By connecting data and processes across disparate systems, Tyler’s solutions transform how clients turn actionable insights into opportunities and solutions for their communities. Tyler has more than 45,000 successful installations across 15,000 locations, with clients in all 50 states, Canada, the Caribbean, Australia, and other international locations. Tyler has been recognized numerous times for growth and innovation, including on Government Technology’s GovTech 100 list. More information about Tyler Technologies, an S&P 500 company headquartered in Plano, Texas, can be found at tylertech.com.

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Contacts

Jennifer Kepler

Tyler Technologies

972.713.3770

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