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Law Enforcement Guidelines

2021-07-02

#Fraud Prevention

Dear MEXCers, <span style="font-family:'arial' , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;font-size:14px">These operational guidelines are for law enforcement officials seeking MEXC's cooperation relating to its user's information and/or assets. Please note that these guidelines may change at any time and from time to time, in MEXC's absolute sole discretion. <span style="font-family:'arial' , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;font-size:14px">Before requesting for user information, you have to be approved an access to MEXC Law Enforcement Online Request System (the “LEORS”), each request for access is generally reviewed within 15-20 business days. It may take more than 20 business days for certain cases depending on the complexity and volume thereof. <span style="font-family:'arial' , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;font-size:14px">All requests and official documents must be submitted in English or accompanied by a certified English translation. MEXC does not process requests made in other languages.<span style="font-family:'arial' , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;font-size:14px"> <span style="font-family:'arial' , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;font-size:16px">IMPORTANT<span style="font-size:11pt;font-family:'arial' , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">: Requests to MEXC through this system may be made by governmental entities or juridial bodies authorized to obtain evidence in connection with official legal proceedings pursuant to applicable laws ONLY. By requesting access, you acknowledge and undertake that you are an official of a governmental or judicial body duly authorised to make the appropriate requests. MEXC reserves the right to refuse processing any unauthorized requests, and such unauthorized requests may lead to prosecution and referral to the appropriate enforcement agencies.<span style="font-family:'arial' , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;font-size:18px">Request for User Information<span style="font-family:'arial' , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;font-size:14px">Authorized law enforcement may send a request for user information through the LEORS following a request for access has been approved.<span style="font-family:'arial' , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;font-size:14px">A request for user information must comply with applicable laws. A warrant, court order, or its local equivalent, is required to compel the disclosure of user information.<span style="font-family:'arial' , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;font-size:14px">In certain cases, we may require more information to ensure that the release of information complies with our obligations relating to information security and data protection.<span style="font-family:'arial' , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;font-size:16px">IMPORTANT: <span style="font-size:11pt;font-family:'arial' , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">Please note that unless specified in a formal legal request (such as a warrant or a court order), we may notify the relevant user of the request before disclosure of any personal data.<span style="font-size:11pt;font-family:'arial' , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"> <span style="font-size:11pt;font-family:'arial' , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"> <span style="font-family:'arial' , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;font-size:18px">Information Preservation<span style="font-family:'arial' , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;font-size:14px">We will take steps to preserve user information in connection with official judicial investigations for 60 days upon our receipt of a formal legal request. If an extension for the preservation period is needed, you may submit formal preservation extension requests through LEORS System.<span style="font-family:'arial' , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;font-size:14px"> <span style="font-family:'arial' , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;font-size:16px">Asset Preservation and Freezing Order ('Order')<span style="font-family:'arial' , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;font-size:14px">If a valid Order(s) is requested by an Authorised law enforcement agency or judicial body, we may take necessary actions to suspend and freeze user's account.<span style="font-family:'arial' , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;font-size:14px">We require that ALL Order(s) requests clearly specify the duration for which restrictions on the user's account should remain effective.<span style="font-family:'arial' , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;font-size:14px">We may suspend and freeze users' accounts for a maximum period of 30 days unless otherwise specified in the Order(s). If no explicit instructions are provided regarding the suspension period, we will proceed to lift all restrictions placed thereupon. <span style="font-family:'arial' , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;font-size:16px">Asset Recovery<span style="font-family:'arial' , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;font-size:14px">We will only comply with lawful decisions from a competent judicial body (ie. Court Order) regarding the return of user assets that is subject to proceedings. We do not recognise requests to return/recover assets made by law enforcement agencies alone.<span style="font-family:'arial' , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;font-size:14px">We will require official documents to verify the identity of the authorised official(s) handling the return of assets. Further instructions will be given prior to the return of assets. <span style="font-family:'arial' , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;font-size:16px">Notes<span style="font-family:'arial' , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;font-size:14px">Acceptance of law enforcement requests through LEORS is for convenience and does not waive any objections, including lack of jurisdiction or improper service.<span style="font-family:'arial' , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;font-size:14px">We will not review or respond to requests sent by non-law enforcement officials through LEORS.<span style="font-family:'arial' , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;font-size:14px">Complying with law enforcement request does not waive any rights and arguments MEXC has, including disputing competency of respective jurisdictions.<span style="font-family:'arial' , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;font-size:14px">MEXC may undertake independent review on the validity of any information and documents received from LEORS, and may assess, in MEXC's absolute sole discretion, whether compliance therewith contradicts with MEXC's obligations towards its users, under the User Agreement, Privacy Policy, respective Legal Documents, and the applicable laws.<span style="font-family:'arial' , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;font-size:14px">Any references to processing time herein are for informational use only and MEXC makes no guarantee that response will be given within this period of time. MEXCAugust 3, 2023

MEXC Will Support Hive (HIVE) & FileCoin (FIL) Network Upgrades & Hard Forks

2021-06-30

#Networks & Forks

Dear users, MEXC will support the network upgrades and hard forks for Hive (HIVE) & Filecoin (FIL). Specific details and timeline are as follows: 1. Suspend HIVE deposit and withdrawal services from 2021-06-30 13:00 (UTC) onwards. HIVE network upgrade will take place at 2021-06-30 14:00 (UTC); 2. Suspend FIL deposit and withdrawal services from 2021-06-30 21:00 (UTC). FIL network upgrade will commence during epoch 892800, or around 2021-06-30 22:00 (UTC);Note: - Trading of HIVE and FIL will not be affected during the network upgrade. - The HIVE and FIL network upgrade and hard forks will not generate new tokens. - The FIL network upgrade will happen during epoch 892800. The estimated time is for users’ reference only. You may check the progress using FIL’s <a href="https://filfox.info/en/tipset">blockchain explorer</a>. - Please leave sufficient time for deposits to be processed in full prior to the suspension time above. - MEXC will reopen deposits and withdrawals for HIVE and FIL once we deem the upgraded networks to be stable. For more information regarding the upgrades and hard forks, please refer to the following official posts: <a href="https://hive.blog/hive/@hiveio/hive-hardfork-25-is-on-the-way-hive-to-reach-equilibrium-on-june-30th-2021">Hive Hardfork 25 is on the Way</a> <a href="https://github.com/filecoin-project/community/discussions/74#discussioncomment-885578">Network v13 'HyperDrive'</a> Risk Warning Cryptocurrency is subjected to high market risk. Please choose your investments cautiously. MEXC will make best efforts to choose high quality tokens, but will not be responsible for your investment losses. Follow us on our socials:Medium: <a href="https://medium.com/mexcglobal">https://medium.com/mexcglobal</a> Telegram: <a href="https://t.me/MEXCEnglish">https://t.me/MEXCEnglish</a> MEXC trading: <a href="https://t.me/MEXCTradeofficial">https://t.me/MEXCTradeofficial</a> Twitter: <a href="https://twitter.com/MEXC_Global">https://twitter.com/MEXC_Global</a> <a href="https://twitter.com/MEXC_Fans">https://twitter.com/MEXC_Fans</a> Facebook: <a href="https://www.facebook.com/mexcglobal">https://www.facebook.com/mexcglobal</a> Discord: <a href="https://discord.gg/zu5drS8">https://discord.gg/zu5drS8</a> Instagram: <a href="https://www.instagram.com/mexcglobal">https://www.instagram.com/mexcglobal</a> Refer a friend to enjoy high rebate, create your personalized invitation link today: <a href="https://www.mexc.com/invite">https://www.mexc.com/invite</a> Enjoy trading on MEXC, The MEXC Team, 2021-06-30

Risk Reminder Against Fraud in Form of "Suspected Money Laundering, Account Abnormalities and more"

2021-06-29

#Account and Security Settings

Dear users, Recently, there have been users reporting to receive phone calls or SMS from someone claiming to be from the official customer service team of MEXC. They often contact our users pretending that their order is suspected of money laundering or certain account abnormalities and will proceed to guide users to login to a specific website or app, submit relevant information for verification of assets, thus obtaining the user's account information and trick them to withdraw tokens to a specific wallet. MEXC will not ask users for your account information, SMS verification, Google Authenticator code or other sensitive information. Please be aware of fraud involving persons posing as MEXC personnel or claiming to represent us. Here's a few ways for fraud prevention: 1) Make sure you are visiting MEXC official website. You may verify the website through our <a href="https://www.mexc.com/official-verify">Official Verification Channel</a> 2) Do not disclose any account information, password, verification codes and other sensitive information to any website or so-called official personnel. do not disclose account numbers, passwords, verification codes and other sensitive information to any website or so-called official personnel. 3) Watch out for anyone who contact you claiming to be an official personnel. Please ask for official verification through our <a href="https://www.mexc.com/official-verify">Official Verifcation Channel</a> if you ever encounter someone that claims to be from MEXC. Please do not hesitate to contact our customer service for assistance. Follow us on our socials: Medium: <a href="https://medium.com/mexcglobal">https://medium.com/mexcglobal</a> Telegram: <a href="https://t.me/MEXCEnglish">https://t.me/MEXCEnglish</a> MEXC Trading: <a href="https://t.me/MEXCTradeofficial">https://t.me/MEXCTradeofficial</a> Twitter: <a href="https://twitter.com/MEXC_Global">https://twitter.com/MEXC_Global</a> <a href="https://twitter.com/MEXC_Fans">https://twitter.com/MEXC_Fans</a> Facebook: <a href="https://www.facebook.com/mexcglobal">https://www.facebook.com/mexcglobal</a> Discord: <a href="https://discord.gg/zu5drS8">https://discord.gg/zu5drS8</a> Instagram: <a href="https://www.instagram.com/mexcglobal" target="_self" rel="noopener noreferrer">https://www.instagram.com/mexcglobal </a> Refer a friend to enjoy high rebate, create your personalized invitation link today: <a href="https://www.mexc.com/invite">https://www.mexc.com/invite</a> Enjoy trading on MEXC The MEXC Team, 2021-06-29

MEXC Will List Kishu Inu (KISHU) in Innovation Zone - 6 Trillion KISHU to be Won!

2021-06-27

#Spot

Dear users:MEXC will list Kishu Inu (KISHU) in the Innovation Zone and open trading for the KISHU/USDT trading pair. The specific timeline is shown below.<ul style="list-style-type:disc"><li>Deposit & Withdrawal: Opened</li><li>KISHU/USDT Trading: 12:00 PM, June 28 (UTC)</li></ul>Note:The price may move greatly for projects in the Innovation Zone, please be cautious of the risks. KISHU Deposit and Trading Contest - 6 Trillion KISHU to be WonTo celebrate the launch of KISHU on MEXC, the Kishu Inu team will host a Deposit and Trading Contest on MEXC. There will be a total of 6 Trillion KISHU tokens to be won! The details are as follows: Activity 1: Join in the deposit contest to win from a 3 Trillion KISHU prize poolEvent Duration: 08:00, June 27 - 15:00, July 1 (UTC)During the activity period, users who deposit KISHU with net deposit no less than 20,000,000,000 KISHU could share a 3,000,000,000,000 KISHU total prize pool in proportion to net deposit amount. Activity 2: KISHU Trading Contest - 3 Trillion KISHU Tokens to be wonEvent Duration: 12:00, June 28 - 15:00, July 1 (UTC)1) Grand PrizeUsers who trade KISHU during the activity period will be ranked based on their trading volume. The top 10 users with largest trading volume (meeting min. trading volume requirement which is 8,000 USDT) can share a 2,300,000,000,000 KISHU prize pool in proportion to their trading volume respectively.<img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428231941676sHcLTICgLl3qXZ.png" alt="mceclip0.png" style="max-width:100%;height:auto" />2) Participation PrizeAll KISHU traders (excluding the top 10 winners) with min. trading volume meeting 400 USDT are eligible to share a 700,000,000,000 KISHU prize pool in proportion to their trading volume respectively. Note:1. The reward will be distributed within 7 days after the activity ends, users can check it in [D/W History] - [Other records].2. Net deposit = Deposit - Withdrawal; Valid Trading Volume = Buys + Sells. Transfer amount between accounts will be excluded.3. Users participating in this event must complete the required KYC verification before the end of the event to be deemed eligible to claim the rewards.4. Wash trading and any cheating conduct are prohibited. Otherwise, MEXC has the right to deprive the prize, even freeze the account.5. This activity was initiated by the Kishu Inu project party, and the rewards are provided by the project party. All participating users are deemed to participate voluntarily. The activity does not constitute any investment advice.6. MEXC reserves the final right to interpret. Project Details(This information is provided by the project party. Strictly for references only.)Project Name: Kishu Inu (KISHU)Official Website: <a href="http://www.kishu.com">www.kishu.com</a>Block Explorer: <a href="https://etherscan.com/token/0xa2b4c0af19cc16a6cfacce81f192b024d625817d">https://etherscan.com/token/0xa2b4c0af19cc16a6cfacce81f192b024d625817d</a>Total Supply: 100,000,000,000,000,000 KISHUTwitter: <a href="https://twitter.com/inukishu">https://twitter.com/inukishu</a>Telegram: <a href="https://t.me/kishuinucommunity">https://t.me/kishuinucommunity</a>Whitepaper: <a href="http://www.kishu.com/whitepaper">www.kishu.com/whitepaper</a>Brief Introduction: Launched in April 2021, Kishu Inu is the fastest-growing cryptocurrency of its kind. Kishu is fully decentralized and on a mission to bring popular cryptocurrency concepts to the mainstream in one, easy to understand project. Learn more Kishu Inu (KISHU): <a href="https://blog.mexc.com/what-is-kishu-inu-kishu/">What is Kishu INU (KISHU)</a>Learn <a href="https://www.mexc.com/articles/how-to-buy-kishu">How to Buy Kishu Inu (KISHU)</a> MEXC Supports KISHU's Tokenomics:According to the KISHU's tokenomics, 2% of each KISHU on-chain transaction will be re-distributed to KISHU holders. Meanwhile, in order to cover the integration cost of the platform, MEXC will charge an additional 2% of the KISHU on-chain transaction. Therefore, the actual on-chain deposit amount to MEXC is 96% of your initial deposit amount.The specific re-distribution plan for KISHU holders on MEXC is as follows:1. MEXC will take snapshots of users' KISHU asset holdings at a random time point each day, and distribute dividends based on each individual users' average KISHU holdings across the snapshot period;2. The KISHU dividends will be distributed on a weekly basis after Tuesday, for the previous week's worth of dividends for each user (the specific time of distribution can be found in the airdrop records: Spot Assets > Deposit and Withdrawal History > Other records);3. The specific amount of KISHU dividends will be based on the actual amount of KISHU tokens received by the platform, MEXC does not charge any fees. Risk WarningCryptocurrency investment is subject to high market risk. Please make your investments cautiously. MEXC Exchange will make best efforts to choose high-quality tokens, but will not be responsible for your investment losses. Find us on:Medium: <a href="https://medium.com/mexcglobal">https://medium.com/mexcglobal</a> Telegram: <a href="https://t.me/MEXCEnglish">https://t.me/MEXCEnglish</a> MEXC trading: <a href="https://t.me/MEXCTradeofficial">https://t.me/MEXCTradeofficial</a> Twitter: <a href="https://twitter.com/MEXC_Global">https://twitter.com/MEXC_Global</a> <a href="https://twitter.com/MEXC_Fans">https://twitter.com/MEXC_Fans</a> Facebook: <a href="https://www.facebook.com/mexcglobal">https://www.facebook.com/mexcglobal</a> Discord: <a href="https://discord.gg/zu5drS8">https://discord.gg/zu5drS8</a> Instagram: <a href="https://www.instagram.com/mexcglobal/">https://www.instagram.com/mexcglobal/</a> Refer a friend to enjoy a high rebate, create your personalized invitation link today: <a href="https://www.mexc.com/invite">https://www.mexc.com/invite</a> Enjoy trading on MEXC.MEXCJune 27, 2021

Announcement on Completion of NFT Airdrops

2021-06-16

Dear users, The third round of APENFT (NFT) airdrop program is now complete. Users may check the airdrops by visiting [Assets] > [D/W History] > [Others records]. The distributed ratios are as below: The third round of NFT airdrops (2021-10-02) <ul><li style="font-weight:400"> 1 TRX :6.54255620 NFT</li><li style="font-weight:400"> 1 BTT : 0.50504545 NFT </li><li style="font-weight:400"> 1 JST : 33.66969697 NFT </li></ul> The second round of NFT airdrops (2021-07-30) <ul><li style="font-weight:400"> 1 TRX : 6.54628201 NFT </li><li style="font-weight:400"> 1 BTT : 0.50504545 NFT </li><li style="font-weight:400"> 1 JST : 33.66969697 NFT </li></ul> The first round of NFT airdrops (2021-06-16) <ul><li style="font-weight:400"> 1 TRX : 39.29543537 NFT </li><li style="font-weight:400"> 1 BTT : 3.03027273 NFT </li><li style="font-weight:400"> 1 JST : 202.01818182 NFT </li></ul> The third round of NFT Airdrops The margin trading services of BTT, JST and TRX has been suspended. Those who have borrowed BTT, JST, and TRX are requested to return the borrowed amount before 04:00, August 10 (UTC). For those who didn't return the borrowed amount on time, MEXC will automatically return the position. We will resume margin services after the NFT snapshots being taken (12:00, August 10 ). *Future NFT airdrops completion will be updated in this announcement for user's easier references For more information on the airdrop, please refer to the following announcement: <a href="https://support.mexc.com/hc/en-001/articles/4402504027418" target="_self" rel="noopener noreferrer">MEXC Will Support the APENFT (NFT) Airdrop Program for TRX, BTT & JST Holders</a> Follow us on our socials: Medium: <a style="background-color:#ffffff" href="https://medium.com/mexcglobal">https://medium.com/mexcglobal</a> Telegram: <a href="https://t.me/MEXCEnglish">https://t.me/MEXCEnglish</a> MEXC trading: <a style="background-color:#ffffff" href="https://t.me/MEXCTradeofficial">https://t.me/MEXCTradeofficial</a> Twitter: <a href="https://twitter.com/MEXC_Global">https://twitter.com/MEXC_Global</a> <a href="https://twitter.com/MEXC_Fans">https://twitter.com/MEXC_Fans</a> Facebook: <a href="https://www.facebook.com/mexcglobal">https://www.facebook.com/mexcglobal</a> Discord: <a href="https://discord.gg/zu5drS8">https://discord.gg/zu5drS8</a> Instagram: <a href="https://www.instagram.com/mexcglobal/" target="_self" rel="noopener noreferrer">https://www.instagram.com/mexcglobal/</a> Refer a friend to enjoy a high rebate, create your personalized invitation link today: <a href="https://www.mexc.com/invite" target="_self" rel="noopener noreferrer">https://www.mexc.com/invite</a> Enjoy trading on MEXC The MEXC Team, 2021-07-30